It manager jobs in jersey, trinity

The Role

We are seeking a dynamic and highly organised Project Manager with experience working in or with schools to lead the planning, coordination, and delivery of our careers-related activities. This role ensures our partner schools receive high-quality careers education that aligns with the Gatsby Benchmarks.

The Switch partners with approximately 12 secondary schools in Tower Hamlets, delivering an engaging careers programme that supports every student.  As Project Manager, you will work closely with the Secondary Schools team to deliver engaging and inspiring careers activities across our network of secondary schools, creating an impactful experience for students. You will also work alongside the Mentoring Project Manager to manage several mentoring cohorts, serving as the key point of contact for both schools and partner companies, while upholding our robust safeguarding standards.

This role involves hands-on delivery of careers sessions, directly engaging and inspiring students to explore and pursue their future aspirations

Details

· The role sits within the Secondary Schools team and reports to the Senior Project Manager.

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays

· Working from home (WFH) is typically 2 days a week

· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days

· You will be required to attend career sessions in schools or at partner offices

· Start date early autumn 2025

We are proud to offer enhanced benefits to our staff, including:

· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure

· Health cash-back package, including discounts on gym memberships, retail and leisure.

· Hybrid working

· Pension

· Learning and Development opportunities including Learning at Work Week activities

· Volunteering days to spend on an activity close to your own heart.

Overview:

The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities.  Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.

Accountability  

The post is accountable to the Managing Director.

Purpose

The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.

To be responsible for the achievement of project goals, measurable outcomes and outputs.

To continually develop and improve the Young Lewisham Project’s offerings.

Oversee and improve attendance

Principal Duties

To oversee the delivery of Young Lewisham Project programmes and activities.

To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.

To actively promote the services of the project through appropriate channels and on appropriate platforms.

To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.

To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.

To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.

Support young people with SEN

Support tutors to work with young people with challenging behaviour

Specific Duties Management

To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.

To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.

To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.

Manage workshop equipment - service, maintenance, repair and replacement

Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.

Oversee risk assessments and health and safety of workshops

Specific Duties Human Resources

Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.

Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.

Specific Duties pertaining to individual Groups and Projects

Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.

To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.

To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary

Monitoring and Reporting

Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes

Responsible for producing timely and accurate reports for the Management Committee and external funders.

General

In carrying out the above role, the post holder will:

Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).

Work with young people in accordance with the core values of mainstream education & youth work

Manage accident and incident reporting processes

 Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.

Adhere to Health and Safety protocol and procedures in line with the nature of the role.

Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.

Seek to improve his/ her own performance and be committed to continuous professional development.

To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.

The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

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​The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.

Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.

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Interested? Want to know more about the Charity? please visit our website

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Eager to know more the role? Have a look at the Job Description attached.

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What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Tuesday 12 August 2025 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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​Job Description - CST Client Advisor.pdf

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Benefits at FEC.pdf

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#LI-DNI

British Association for Sexual Health and HIV (BASHH) is seeking to appoint an outstanding Executive Assistant (Governance Officer).

The post holder will work closely with elected Officers, the board and CEO to support delivery of BASHH core membership services and ensure the highest standards of governance and oversight. The first port of call for many BASHH members, this person will have a key role in supporting excellent member services and communications. Their support will enable the President, CEO and Officers to lead effectively in their respective areas.

Joining at an exciting time for BASHH, with the organisation transitioning to an in-house model of operating some of its core functions, the post-holder will join a new, small staff team. A strong collaborator, they will work with a wide network of stakeholders, including highly committed clinicians and other health care providers on the BASHH board and membership.

JOB OPPORTUNITY

Job Role:

Deputy CEO

Start Date:

ASAP

Contract:

Permanent / Full time

Salary:

£50,000 per annum plus additional benefits

Location:

Remote working from home with occasional travel

Closing Date for Applications:

6th August 2025

Interviews likely to be on

18th/19th August 2025

Role Overview

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse. 

AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.

We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.

Prospectus are excited to be working with the our client to help them recruit for a New Business Development Consultant to join their Partnerships team. The foundation is an independent, non-profit charitable organisation working in partnership with a range of other organisations from the private, public and NGO sectors. They were set up in 1996 by the internet industry to provide an internet Hotline for the public and IT professionals to report potentially criminal online content within their remit and to be the 'notice and takedown' body for this content. The organisation works to eliminate child sexual abuse imagery online, preventing the ongoing victimisation of those abused in childhood and making the internet safer for all.

The role is offered on a flexible 1-year part-time contract basis (0.6FTE) with a salary of £55,000 per annum pro rata with a flexible hybrid or remote working model between home and their Cambridge office.  

This new role will help drive income growth for their Partnerships Team through preparing compelling written proposals, tender submissions, and grant applications. The post holder will collaborate with the Director of Development and Head of Partnerships to select appropriate projects for funding.  This role is ideal for someone who thrives on identifying prospects, managing a ready-to-go pipeline, relationship building, and closing deals. They will support with diversifying income through trusts, foundations, philanthropy, corporate partnerships, and sponsorships.

They are looking for someone with a demonstrable track record of securing new income and business in terms of five & six figure grants and gifts from Trusts, Foundations and HNWIs. They are looking for a candidate with demonstrable experience in pipeline management and writing high-quality applications. The ideal candidate will have a personal interest and demonstrable experience in child protection and/or the not-for-profit sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We are looking for 2 organised and dedicated Project Workers who have a strong empathy with single homeless people, to coordinate our intensive housing management services across our South London boroughs.

You will be joining a small , friendly registered charity and registered provider with a supportive team.

Job purpose

The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.

The central aim of the role is to support homeless clients temporarily living in CLHT placements to become as independent as possible and to facilitate timely move-on into independent living settings.

This will be achieved through regular client-led keywork sessions and in close collaboration with external partners. 

The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.

Duties and responsibilities specific to the role

Intensive Housing Management

1. Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
2. Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
3. Work collaboratively with the Finance team to coordinate rent/ service charge collections
4. Carry out regular occupancy checks.
5. Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
6. Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
7. Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
8. Ensure the accommodation meets all legal and statutory health and fire safety requirements
9. Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
10. To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
11. This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
12. To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
13. Manage antisocial behaviour and clients complaints in line with our Anti-Social Behaviour and Complaints procedures.
14. Liaise with senior managers to ensure complaints are addressed in a timely manner.

Health and Safety

1. Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
2. Ensure you undertake required health and safety training.
3. Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
4. Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT
5. To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
6. To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.

Keyworking, Support planning, risk assessment

1. Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
2. Use the SMART process to ensure all actions from keyworking are followed up.
3. Develop client engagement techniques, being creative in your approach to encourage client participation in the keyworking, support planning and risk assessment process.
4. Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
5. Signpost and refer to external statutory and voluntary sector partners where necessary
6. Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
7. Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all keyworking, support planning and risk assessment documents.
8. Develop and maintain a thorough working knowledge of Adult Safeguarding

Team Working

1. Foster a positive team culture, being supportive of colleagues
2. Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
3. Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
4. Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
5. Work to meet team targets.
6. Support new team members in progressing through an induction programme
7. To advise of any ideas which may enhance or improve the level of service delivered

Other

1. No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
2. Willingness to work flexibly in response to changing organisational requirements.
3. Keep managers informed of all significant issues relating to and affecting service delivery.
4. Ensure compliance with CLHT Equality and Diversity policy & procedure
5. Ensure Client Information is stored in line with Data Protection and Confidentiality guidelines.
6. Attend regular meetings as directed by management. 
7. Adhere to the Company's medication policy at all times, and ensure that medical emergencies are dealt with appropriately.

Person specification

Knowledge

1. Working knowledge of the welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings
2. An understanding of the common reasons for homelessness amongst single homeless people with support needs
3. Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services , the Refugee Council
4. Knowledge of the principles of Adult Safeguarding in a housing setting
5. Knowledge of and commitment to the principles of the Equalities Act

Skills

1. Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage
2. Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.
3. Assertiveness and de-escalation skills
4. Able to proactively participate in a comprehensive induction to the organisation and the services provided
5. Coaching skills
6. Able to cope under pressure, using initiative to manage time and to meet deadlines
7. Ability to work within a team, promoting open communication skills and creative thinking
8. Proficient IT skills, including Excel and Word and basic keyboard skills.
9. Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour 
10. Excellent numeracy & literacy - able to produce clear written records
11. Integrity, sensitivity and understanding.
12. Approachable, adaptable and assertive.
13. Able to recognise learning needs and seek out learning and development opportunities with your line manager
14. Is open and honest about mistakes and willing to use mistakes as tools for development

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Experience

1. Experience of working with single homeless clients with support needs , or demonstrable equivalent experience
2. Experience of working in partnership with other agencies to achieve effective outcomes.
3. Experience of effectively prioritising your workload in a fast-paced environment
4. Experience of de-escalating situations where clients have exhibited challenging behaviour

Other

1. DBS Check.
2. Strong empathy with homeless people, demonstrating a non-judgmental approach
3. Commitment to the aims & objectives of the organisation.

Education and Qualifications

1. Minimum 5 GCSE’S (A*-C) or equivalent – Including Maths and English.
2. Evidence of a commitment to ongoing professional development
3. It is desirable for the postholder to have a valid driving licence

Purpose 

To provide day-to-day coordination and delivery of key HR and operational processes, supporting the smooth running of the organisation. The role ensures effective administration across the employee lifecycle, contributes to policy and compliance work, and supports internal systems, procurement, to enable staff to work efficiently and confidently. 

About Global Health Partnerships GHP  

GHP is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.

We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.

At the heart of our work is the vision of a world where everyone has access to healthcare. 

You can learn more about our work on our website.  

The team and role overview  

The HR & Operations function is led by the HR & Operations Manager and includes two Coordinators and one Operations Officer. Together, the team is responsible for delivering effective people management processes, operational support, and internal systems that enable the organisation to function smoothly across both UK and international offices. 

The HR & Operations Coordinator reports to the HR & Operations Manager and plays a key role in ensuring the smooth coordination of HR processes, internal policies, and organisational logistics. The post holder will work closely with the Finance team, senior management, and staff across both the UK Head Office and overseas Country Offices, supporting a wide range of activities that are vital to employee experience and organisational effectiveness. 

Three things to be excited about 

• You’ll play a central role in supporting a mission-driven organisation, contributing to the wellbeing and effectiveness of teams across the UK and internationally. 

• You’ll work across departments—from Finance to Programmes to senior leadership—giving you exposure to a variety of functions and opportunities to shape how the organisation operates. 

• This role offers hands-on experience across both HR and operations, with scope to strengthen your skills in policy development, recruitment, employee engagement, and internal systems—ideal for someone looking to grow in both breadth and depth. 

Main responsibilities 

Human Resources

• Act as the first point of contact for staff and managers (including secondees and contractors) on day-to-day HR queries, ensuring advice aligns with GHP’s policies, employment law and best practice. 

• Support the HR & Operations Manager with complex employee relations cases (e.g. disciplinary, grievance or capability), maintaining accurate case records and timelines. 

• Coordinate end-to-end recruitment campaigns: preparing job packs, advertising, shortlisting logistics, interview coordination and onboarding administration. 

• Administer staff learning and development activity, including supporting appraisal-related training needs, tracking participation, and organising internal training sessions. 

• Maintain accurate, compliant and confidential HR records, including management of absence data, holidays and TOIL via the online HR system. 

• Prepare routine and ad-hoc reports on HR metrics for the HR & Operations Manager and SMT (e.g. turnover, diversity, absence). 

• Contribute to embedding GHP’s commitment to equity, diversity and inclusion across all people-related processes and practices. 

• Support country offices by providing guidance on HR compliance and operational documentation (e.g. contracts, handbooks, policy templates). 

Operational and Administrative Support

• Manage key shared inboxes and ensure timely triage or escalation of messages to relevant team members. 

• Maintain ongoing contact with travel agencies to coordinate bookings, ensure value for money, and support compliant travel planning. 

• Procure and coordinate delivery of IT equipment and office supplies for new starters in line with budget and procurement processes. 

• Set up and deactivate staff email accounts and systems access, maintaining accurate logs for compliance and security. 

• Liaise with the outsourced IT support provider and/or Digital Transformation Team to resolve tech issues, improve systems, and ensure efficient digital onboarding. 

• Oversee day-to-day office operations including booking meeting rooms and acting as key contact. 

• Maintain internal email distribution lists, ensuring they are accurate, GDPR-compliant, and regularly reviewed. 

• Draft consultancy and volunteer agreements using agreed templates, in collaboration with relevant managers. 

• Maintain an up-to-date tracker of consultant contracts and supporting documents, ensuring files are audit-ready. 

• Regularly file and update HR document templates (e.g. contracts, onboarding checklists, reference forms) to ensure they are current and accessible to the HR team. 

You will work alongside the team to plan, develop, promote and undertake a range of events and activities, support our grant-making process and interact with external stakeholders, suporters, families and the community.

• You will liaise with grant recipients, direct beneficiaries and our grant panel judges.
• Participate in multi-organisational community events - engaging on a 1 to 1 basis with healthcare professionals, corporate agencies and members of the public.
• You will act as an ambassador for the charity in all interactions and support the charity with a wide-range of operational and administrative duties, including helping to create and distribute electronic newsletters, updating our website and customer relationship management.

Experience,Skills and Knowledge 

• Experience in a customer-facing role
• Strong written and verbal communication skills
• Excellent IT skills, including experience in managing client data
• Exceptional attention to detail and a high level of accuracy in all work
• A confidence to talk to a range of stakeholders, with the ability to adapt the approach to suit the situation
• A professional and friendly manner with a can-do attitude
• A pro-active and self-motivated approach to work well independently whilst being part of a team
• Ability and means to travel around the Greater Manchester area

Desirable

• Knowledge of the makeup and diversity of Greater Manchester
• Experience of hosting or supporting events

Are you looking for a finance role with purpose?

We are looking for an experienced financial manager who can help us drive forwards our work bringing nature and communities together - for the benefit of both.

The Railway Land Wildlife Trust has grown significantly over the last 5 years - delivering more substantial projects, working on more sites and reaching more beneficiaries. With this, our income has grown along with the complexity of our financial management and reporting needs. 

We are now in a position to recruit a new team member to lead on developing and implementing financial management systems and preparing financial reports, to manage venue hire and to provide extra support in keeping the organisation running smoothly.

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Interested in data and looking for an opportunity in a sector leading CRM and data team? 

We're recruiting for a Data Executive to join us and support the ongoing marketing activities of British Heart Foundation (BHF). 
 
About the role

As a Data Executive you'll be responsible for managing marketing data selections; taking responsibility for a campaign to advise on segmentation, building selections in Blackbaud Enterprise CRM, and using SQL to write output scripts. 

You'll be responsible for identifying, fixing, and improving issues in the database, especially around data quality. You'll also get involved in other projects as required such as testing software upgrades, and new ways of working.

Working arrangements

This is a fixed term contract, for up to 18 months, covering a secondment within the team.

This is a blended role, where your work will be dual located between your home and our London office, up to once a week.
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
 
About you

With previous experience of working with CRM systems, knowledge of SQL, preferably around data selections for marketing and non marketing purposes. You will be used to working within a busy fundraising environment, you’ll have excellent problem solving skills, able to take the initiative on tasks. You’ll also have previous experience of planning and prioritising your own workload to tight deadlines.
 
To be successful in this role you'll have the following skills and experience:

• IT literate; fully conversant with standard Microsoft packages particularly Excel
• Good degree of data literacy with familiarity of data querying and manipulation
• Understanding of, and experience in, writing & working with SQL queries

• Experience using Blackbaud CRM, Raiser’s Edge or similar CRM application

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​You'll have excellent attention to detail as well as a strong standard of numeracy. With an aptitude to find solutions to achieve better ways of working, you'll have strong communication skills able to interact with internal and external stakeholders at different levels.

 
Our work is fundamental to the health of the nation with an impact globally, so we require a world-class data function. If you have the skills and experience we're looking for, and you want to roll up your sleeves and help fund life-saving research, then we want to hear from you.

Interview process 

The interview process will be held virtually over MS Teams.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: September 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £30,645-£33,735 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £33,229-£36,310 if based in London. These pay bandings will be reviewed against inflation trends and market averages in August 2025. All roles also receive a £312 yearly tax-free work-from-home allowance.

Application deadline: Monday, 28th July at 10am.

This application process consists of 3 stages: written application, telephone interview, Assessment centre (consisting of a video interview and a presentation task)

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report and Impact Report. 

ROLE OVERVIEW

We’re looking for a thoughtful, motivated Junior Product Manager to join the Product Team at upReach.

In this role, you’ll help improve the digital tools we use to support thousands of students from underrepresented backgrounds to access top careers. Working closely with developers, colleagues from the Product Team, and our users themselves, you’ll support the development of products that make a real difference - every day.

You don’t need to have worked in product management before. If you’re excited about using technology to make things better, and you enjoy solving problems and collaborating with others, we’d love to hear from you.

CORE RESPONSIBILITIES

You’ll contribute to the development of one of our key products, supporting its continuous improvement from idea to launch and beyond.

This will include:

• Understanding our users' needs by gathering feedback and doing user research

• Writing clear, simple documentation like feature descriptions and user stories

• Testing new features and checking that they meet the goals we’ve set

• Working with developers to bring ideas to life and resolve bugs or issues

• Helping to design better user experiences with visual mockups or process flows

• Keeping things organised, including maintaining a product backlog and roadmap

• Communicating clearly with internal teams and external partners

SKILLS AND EXPERIENCE

There’s no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional path into product or tech.

We’re particularly interested in:

• Curiosity and a desire to learn new things

• Thoughtful problem-solving and attention to detail

• Good communication skills across different audiences

• The ability to organise work and manage multiple tasks

• A genuine interest in technology and social impact

You don’t need prior experience as a Product Manager - but experience or familiarity with any of the following would be helpful:

• Using data to inform decisions

• Writing or testing features in a tech environment

• Understanding users’ needs and turning them into ideas

• Working with developers or digital tools

• Awareness of agile ways of working or UX principles

• Experience in drafting user stories and development briefs.

COMPETENCIES

Within upReach, the Junior Product Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.

upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. 

Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:

• Product Execution – delivering features and solving problems

• User Insight – understanding and representing our users

• Product Strategy – thinking ahead and setting priorities

• Influencing People – working effectively with others

You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.

Below you will find a summary of the key attributes required at this level and how they relate to specific product competencies:

Essential skills:

• Motivation - Relevant product competencies: 

  • Product Execution

  • User Insight

• Continuous improvement - Relevant product competencies: 

  • Product Execution

• Planning and organising - Relevant product competencies: 

  • Product Execution

  • Product Strategy

• Commitment to social mobility - Relevant product competencies: 

  • User Insight

  • Product Strategy

• Communication - Relevant product competencies: 

  • User Insight

  • Influencing People

• Problem solving & decision making - Relevant product competencies: 

  • Product Execution

  • User Insight

• Innovative - Relevant product competencies: 

  • Product Execution

  • Product Strategy

• Management - Relevant product competencies: 

  • Influencing People

• Leadership - Relevant product competencies: 

  • Influencing People

  • Product Strategy

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteer leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on:  Monday, 28th July at 12pm.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+. During the application process you will be asked to fill out your diversity information, this will not affect your outcome and cannot be seen by application reviewers and interviewers. All diversity data collected is anonymous.

About the Role

This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.

If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!

This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.

What You’ll Do

• Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
• Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
• Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
• Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
• Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
• Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
• Cleanse data ahead of migration in line with agreed data principles
• Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
• Oversee any customisation requirements for the new system
• Scope out new processes and workflows
• Roll out a training programme to Super Users

What We’re Looking For

Essential:

• Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
• Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
• Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
• Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
• Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
• Strong business requirements collection and scoping, and process/workflow analysis
• Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
• Able to demonstrate instances of initiatives that have delivered organisational benefits
• Advanced analytical and problem-solving skills, with a high attention to detail
• Ability to effectively prioritise work and agree and communicate priorities within the team
• Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity

Desirable:

• Project delivery experience relating to charity-specific CRMs
• Non-profit sector knowledge/experience
• Proven experience of using and leading change management activities including stakeholder management and engagement

The LSO is actively expanding its digital offer through the work of LSO Live, Discovery and Marketing and is running a Digital Asset Management project to provide greater access to its digital content assets across the organisation and in commercial, non-commercial and academic contexts. 

The DAM will contribute to more efficient ways of working, help generate new income, enhance creativity across the organisation and assist LSO teams to find, collate and use a wide range of digital content generated by key stakeholders. 

To assist with this detailed and essential work, we are now looking for a Digital Archives Coordinator who will support the DAM system by ensuring the transfer of data is both accurate and in line with deadlines, working closely with several colleagues to agree the correct approach, whilst ensuring the DAM is championed across the organisation.