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Morgan Law - IT & Technology
£40,000 - £45,000 per year
Impact Box
£28,000 per year
We are looking for a Solutions Officer to join our team, to work alongside our Project Leads to deliver software solutions for our clients.
Impact Box
£34,000 per year
We are looking for a Solutions Architect, to hold responsibility for leading on delivery of projects and for designing software solutions.
Relief International
Competitive package dependent on previous experience
Page 1 of 35
Central London, Greater London
£40,000 per year
Permanent, Full-time
Job description

Our charity client in London. The role will be mainly remote for the foreseeable future.

Your role will be to deliver effective and efficient administration of user network and systems accounts and set-up, configuration of hardware & software, providing support to the charities finance systems.

You will be responsible for dealing with technical support calls/enquiries, determining appropriate solutions and implementing them, working to resolve as many calls as possible upon first point of contact within agreed procedures. You will have technical responsibility for work performed and decisions taken with access to secure systems and information.

You will be responsible for replacing faulty equipment from stores and liaising with 3rd party suppliers as necessary.

Essential Skills Required

  • A+ Certification hardware and software support skills or equivalent.
  • HND in IT Technology or Computer Science.
  • ITIL procedures and LAN and WAN principles.
  • Proven substantial computing experience in a technical environment of delivering effective support for current Microsoft Windows and Office products; network administration of user accounts using Active Directory and Exchange mail server; hardware and software installation and trouble-shooting; use of remote desktop support tools.
  • Substantial experience of tracking work and meeting deadlines, including the use of helpdesk systems
  • Knowledge Finance/accounting (Finance Systems)
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Posted on: 18 November 2020
Closing date: 18 December 2020
Job ref: JSGT1258
Tags: IT
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