Role outline and purpose

A fantastic opportunity for a Helpdesk Administrator to make their mark in a newly formed team.  This is a pivotal role, responsible for driving forward the continued improvement of the support environment to end users; aligned with the Trusts strategy, values and goals. 

Role responsibilities

• Operating as a helpdesk administrator for the Trust environment with 170+ users
• Troubleshoot / fix user IT problems, diagnosing and solving hardware or software issues
• Set-up user equipment as needed / Purchase order processing
• Evaluate user queries and determine if an internal fix or to be signposted to external support partners
• New starters training
• Strive to continuously improve the IT services we deliver and support

Person Specification

Technical skills and minimum knowledge:

• Excellent helpdesk management skills and giving due regard to equity, diversity and inclusion within these processes
• Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate exceptional verbal and written communication skills
• Proficient with PC environments (Mac a bonus), networking, and SaaS platform administration (Helpdesk, O365, G Suite/Google systems, Teams, video conferencing, SharePoint, etc.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson's to apply.

As our IT Administrator you will be part of our Technology Team and will provide administrative support for our service desk as well as first line support to colleagues. 

You’ll work with the Service Desk Lead and provide a key role in the Technology Service Team ensuring a high level of service at all times. 

What you will do: 

• First line support - responding to and assigning  support requests raised through the on-line service desk by telephone and face to face

• Prioritisation of support requests and incidents based on their urgency and impact on the business

• Ensuring that support issues are kept up to date and have sufficient detail

• Collating weekly and monthly reporting

What you will bring: 

• Previous experience of providing technical support, preferably working as part of an IT team / service desk

• Excellent customer service skills and demonstrable experience of dealing with support queries

• Proficient in Google Workspace

• Experience of using of using Jira Service Desk or similar ticketing system

Interviews to be held: 26 May

This is an exciting time for Parkinson’s UK and we would love you to join us!

We are recruiting for an IT Infrastructure candidate to successfully deliver an excellent technical service and the provision of robust solutions to ensure a high infrastructure availability to our Charity client with locations all over the UK travelling where required.

The IT Infrastructure and Support team provide excellent services across all IT systems and equipment to ensure the organisation can be successful in achieving its mission and goals. This will be achieved by reducing complexity and ensuring an effective and secure infrastructure exists to support the development of services and technology.

The successful applicant will proactively record, review and design the infrastructure to agreed standard and methodologies, monitoring systems and problem solving any degradation of service to deliver an infrastructure that is designed around the needs and aims of the charity, as well as driving performance improvements and problem solution using new technologies.

They will also work to create a supportive environment where the Infrastructure staff can feel supported and their opinions valued and where the Helpdesk team can be confident passing issues across and be part of the solution provided.

You will be responsible for supervising one Analyst.

To be successful in this role you will have an in depth understanding of IT Services (Networks, On-premise Infrastructure, Cloud infrastructure in Azure/AWS etc), with a broad range of technical infrastructure knowledge and awareness of emerging technologies.

You will have experience of identifying, managing, and mitigating risks and issues, with proven success in working closely with business representatives to fully understand and document requirements, managing expectations and negotiating requirements.

The role will be remote initially as they continue to be home based under COVID-19. However, the candidate should be able to commute into their Central London office in the long term.

Cycling UK, the UK cycling charity, is on a mission to inspire a million more people onto their bikes. This is a chance for you to drive impact and facilitate change within an innovative and engaging organisation that is working towards bettering the lives of others through cycling.

Cycling UK is moving from a MSSQL based CRM to Microsoft Dynamics which presents an opportunity for a diligent and highly organised Data Analyst to support the existing team through this migration, in direct support of the charity’s strategic plan.

The post holder will lead in designing, developing, and testing reports and data models based on the strategic objectives agreed with the IT manager and Director of Organisational Effectiveness and Finance .

The role is varied and requires excellent technical and communication skills and the ability to work well within a team, delivering high quality solutions in a timely manner.

Tell us why you are the person to drive impact in this capacity.

Explore the job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening and send to our recruitment team (contact details can be found on our webiste).

Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to both the job description and person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

Apply before 09:00 Wednesday 12 May 2021

About Us

The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity's needs with those of the natural world.

It is custodian of one of the world's most important scientific collections comprising over 80 million specimens. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes - which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

As a Solutions Analyst, you will shape, improve and advance technology systems within the Museum to support various areas of the business.

You will be assigned to work on projects from a broad range of systems within our Data Digital IT portfolio, such as digital workplace (online forms, workflows, printing, telecoms), DAMS, information and reporting, ERP for HR and Finance, commercial systems (CRM, Ticketing, Retail).

Working across a number of projects with varying deliverables, you will find yourself running workshops through to leading requirements gathering and analysis, preparing for tenders and shaping continuous improvement activity. A key part of the role is supplying technical input into emerging projects, ensuring chosen solutions fit into the wider technology and digital landscape at the Museum.

Whilst we are looking to cover this role on a full-time basis, we are also open to considering a part time arrangement for the right candidate.

About you

You will be comfortable with tackling unfamiliar ground, and applying your skills and experience to ensure successful project delivery. You will bring an organised and methodical approach to continuous improvement, system configuration, functional design, business process analysis and testing.

This role is front-facing and demands a strong communicator comfortable with working across multiple and diverse stakeholders through user group activities, contributing to project teams, as well as working with external suppliers. Your communication and people skills will be underpinned by a solid analytical base.

Fixed Term Contract, due to end 31 August 2022
Closing date: 9am on Wednesday 12 May 2021

Interviews will be expected w/c 24 May 2021

How to apply

If that sounds like you please apply online on the Natural History Museum's careers portal, and provide:

• A comprehensive curriculum vitae giving details of relevant achievements in recent posts as well as your education and professional qualifications.
• A covering letter that summarises your interest in this post, providing evidence of your ability to match the criteria outlined in the person specification

To apply, please visit and upload your CV with a covering letter, which clearly outlines how you meet our person specification.

About the Together Trust

We are one of the North West’s leading disability charities, offering individual care, support and education to thousands of people each year.

Our work wouldn’t be possible without our incredible team of staff and volunteers who are positive role models to the people we support.

You will be joining an organisation driven by its values and desire to see meaningful change - the people we support really are at the heart of everything we do.

We want you to grow and develop - so we will support you to shape the career that you want to have.

We can’t promise a job with us will be easy. But what we can say is your work will be filled with meaning.

A job at the Together Trust is more than just a job. Together we’ll change lives.

The Together Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. It is a commitment we expect and require from all our staff and volunteers. All Successful applicants will undertake stringent recruitment checks including an enhanced DBS.

As a Business Analyst you will have patience and persistence with others who do not always understand I.T. systems. You will need to be a flexible, self-starter who uses your initiative, always looking for areas where improvements can be made and seeking out solutions to problems. You will also be good at communicating complex I.T. solutions to non-technical colleagues.

You will also be required to;

• Help colleagues with use of standard suite of Office apps. You must have advanced knowledge of MS Teams, Outlook, SharePoint, Excel & Word.
• Demonstrate features and run workshops to promote best practice use of Microsoft 365 functionality.
• Help to build solutions based on standard M365 applications e.g. SharePoint, Outlook, Excel, Word, Power Automate & Power BI
• Requirements gathering for new systems & platforms to support services.
• Documenting As-Is & To-Be processes with service areas. Use of collaboration tools such as Miro, Trello.
• Needs good understanding of project management documents and processes for both agile and waterfall methodologies.
• Help PM in managing project documentation, identifying risks and opportunities.

Qualifications & experience needed:

• Minimum 2 years in a similar role.
• Excellent communication and facilitation/presentation skills.
• Must have advanced knowledge of MS Teams, Outlook, SharePoint, Excel, Word, PowerPoint & Visio.
• Experience in use of advanced software packages and ability to develop procedures, tools and workflows involving multiple systems & platforms.
• Good stakeholder relationship and interpersonal skills.

Benefits

You will get to help the people we support celebrate along the road to a brighter future. And, be part of an incredible team of like-minded peers. Together we work hard, enjoy our jobs, and support each other. We also have a range of rewards and benefits for our staff:

• 25 days annual leave (plus bank holidays) rising to 27 after 5 years (plus bank holidays), 30 after 10 years (plus bank holidays).
• A company pension plan with 7% employer contribution.
• Opportunity to purchase a health plan to claim towards therapy, dental and more.
• Unlimited access to our employee assistance programme for advice and support.
• Support from mental health first aiders.
• Follow your ambitions and progress your career through on-the-job training, apprenticeships and qualifications.

Business Intelligence Analyst

We are delighted to be working with a great education charity who are looking for a SELT Business Intelligence Analyst to work alongside their Operations Manager on a 1 year full time contract.

As part of your role, you will be structuring data, completing analysis, and producing reports to help support the decision-making of the management team. You will play an important part in identifying inefficiencies and cost-saving opportunities. You will need to deliver effective solutions to complex problems, and ensure that you develop strong working relationships with all internal management teams.

The successful candidate will need:

• Outstanding analytical and problem-solving skills, with and a desire to challenge existing practices where appropriate
• Proven experience drafting and generating reports, and excellent presentation skills
• Ability to work on multiple projects at once and meet deadlines
• Excellent attention to detail and organisational abilities

Closing Date: 28/05/2021
Salary: circa £30,000

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

Systems Analyst: Permanent. £50,000 - £55,000 + Benefits | London

For a global FS client, we are recruiting a Systems Analayst. Reporting to the Finance Systems Manager, the Systems Analayst will work heavily on developing and using VB and SQL scripts, dealing with error messages and uploads for multiple data reconciliations. The role will support business systems and all users including the Purchase Ledger System, Expenses System, General Ledger and Trading Platforms. The role will work alongside the Finance Systems Manager to manage the prepaid card programme and will support a wide range of ad hoc and project support work including IPOS. SUN Systems, Infor Expenses, Tableau, SQL, and Chart of Accounts (COA).

Main Duties:

• Lead the Bank Prepaid Card programme financial reporting including daily VB scripts, posting journals, reconciliations, and allocations
• Maintain the IPOS system, managing the structure including new business units, users, items, and approval matrix. Month-end revaluation and uploads of sub-ledgers
• Infor Expense System management, including adding new users in SUN and Infor Expenses and configuration changes.
• Run VB script, producing Tableau reports backup for expenses payments and compliance reporting
• SUN System management, including setting up new users, Chart of Accounts, Bank Accounts, Suppliers etc.
• Q&A new user set-up and maintenance. Daily loads (SQL) and mapping of new accounts

Person Specification:

• Part Qualified CCAB (or equivalent) with very strong experience in SQL and Visual Basic
• Experience using SQL and Visual Basic to reconciliations and processes
• SUN Systems, Infor and Tableau experience would be desirable

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

Are you ready for a rewarding opportunity to apply your extensive Salesforce knowledge to make a real difference to homeless people’s lives?

About the role

CHAIN is a multi-agency database recording information about people sleeping rough and the wider street population in London. The system, which is commissioned and funded by the Greater London Authority (GLA) and managed by St Mungo's, allows users to share information about work done with rough sleepers and about their needs, ensuring that they receive the most appropriate support. CHAIN represents the UK’s most detailed and comprehensive source of information about rough sleeping, and our work provides a significant evidence base for the development of rough sleeping strategy and policy, both in London and at national level.

In this role, you will play a key part in a major project to review and update the CHAIN database. The programme will pave the way for future developments to the system and have a high impact on its 1200 users, who work for outreach teams, assessment hubs and hostels in every London borough.

Working with the CHAIN System Development Lead, you will:

• Implement the migration of the CHAIN database from Salesforce Classic and Partner Portal to Salesforce Lightning and Partner Central Community.
• Analyse and document key elements of the existing system and formulate solutions to streamline and standardise these
• Develop customised solutions within the CHAIN Salesforce platform
• Work with system users to understand user journeys, gather feedback, and coordinate user experience testing.
• Support testing and deployment of technical developments

About you

We’re looking for someone with a track record in Salesforce administration, ideally with a customised version of Salesforce. You will have experience of gathering and analysing system requirements, and turning these into workable solutions, together with the ability to analyse and report on complex datasets. You will be solution-focused, with a proven ability to learn and adapt quickly, and will be able to demonstrate a high level of IT skills, including Excel, Access and/or SQL.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Flexible Working and Pension

• We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 19 May 2021

Interview and assessments on: 2 June 2021, to take place via video call

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Our University client are looking for an experienced SAP Technical Analyst to join their team that support their professional services including SAP, management information, identity management and integration tools. You will be joining the university at an exciting time of change and will work as part of a great team. This is an opportunity to make a positive contribution to the university; whilst gaining valuable experience of this rewarding sector.

Responsibilities

• Play a major role in the resolution of production incidents and problems by providing 2nd and 3rd Line support to users. Provide expertise, guidance and support to other staff in their work to diagnose and resolve incidents and problems. Undertake data and data quality analysis in order to identify causes of problems and define solutions.
• Support the necessary regular maintenance of the business systems including Upgrades, HMRC patching and Software Updates.
• Play a major role in the analysis, specification and design of and enhancements to existing applications and new applications where appropriate. Proactively capture and manage changes to requirements throughout the development life cycle and provide a fast, dynamic feedback loop for queries and changes.
• Perform system analysis, development (including programming) and configuration. Contribute to the definition of the business system architecture and design. Apply technical expertise and knowledge when assisting with unit and integration testing, and support acceptance testing. Ensure that the IT component is delivered to agreed service levels and is handed over to production.
• Work with third party suppliers to scope third-party solutions and tasks where applicable. Write specifications for third parties and internal staff. Work with third parties to ensure that requirements are understood and provide a fast, dynamic feedback loop for queries and changes.

The successful candidate will have demonstrable experience as an SAP Technical Analyst

• Experience providing second and third line support for SAP Finance
• Experience developing systems enhancements to SAP Finance
• Experience providing second and third line support for Sales and Purchasing
• Experience supporting and developing SAP HR and Payroll
• Alongside the technical experience, strong analytical skills including the ability to assess problems and identify solutions are required.
• Good interpersonal skills and demonstrable experience in communicating with customers alongside a strong commitment to customer service are also essential requirements.
• ABAP programming and workflow knowledge is desirable.

My charity client is looking for a Junior Database Administrator will work with the Database Lead and be responsible for:

• Management, maintenance and administration of databases (and 3rd party application databases) providing third line support upgrades and updates to databases and database applications
• Knowledge management and knowledge transfer
• Formal change control, configuration management
• Formal problem management, knowledge management and release management

Main Responsibilities

• Database administration
• Monitor database performance and query throughput
• Review, develop and maintain maintenance plans to ensure systems perform efficiently and effectively
• Plan, test and implement database systems installation and upgrades.
• Maintain and administer database security access
• Regularly review logs and security logs to ensure the good performance safety, security of database systems, following best practices
• Automate processes and improve efficiency of data management processes
• Database and application support
• Trouble shoot and resolve database connectivity issues
• Follow Problem Management processes to troubleshoot and resolve recurring issues.
• Develop and maintain the application knowledge database ensuring changes are updated and communicated
• Work closely with the Database Developer and assist with deployments of new code and application releases
• Respond to third line support requests and ensure service levels are maintained
• Share knowledge of known issues, resolutions, maintenance schedules and common database tasks with the Systems Analysts, ensuring the Systems Analysts are fully supported
• Implement processes and controls (technical and non-technical) to improve the performance and reliability of the database
• Liaise with 3rd party suppliers on SQL / database issues.
• Deputise for the Database Lead on occasion when required

Essential Knowledge / Skills and Experience

Technology

• Sufficient experience in database administration and IT service delivery (third line support)
• Microsoft SQL 2012 or later experience essential
• Administering Microsoft Windows Server

Understanding of the following technologies or ability to learn:

• MySQL, DynamoDB, IIS 7
• AWS EC2, CloudFront, SES, Elastic Cloud, CloudWatch
• Demonstrable understanding of the principles of networking and internet technologies

Qualifications

• Microsoft SQL certification (MCSA) or ability to work towards this
• ITIL Foundation or ability to become qualified ITIL practitioner
• Professional industry membership or willingness to obtain this

Our Not for Profit client are looking for a Head of Data Science, you will lead a multidisciplinary team of Data Scientists, Data Engineers and Data Analysts to support their Digital Transformation strategy to develop and deliver core capabilities and achieve strong horizontal alignment across the organisation.

You will use your experience in data strategy leadership and delivery of digital skills to break large, complex problems into modules, overseeing the development of solutions to each component, whilst ensuring tight feedback loops and integrating the solutions into a coherent whole. You will be accountable for successful outcomes, working in close collaboration with end users and stakeholders to ensure that functional priorities are fully aligned with the strategy and priorities.

We are looking for someone with enthusiasm for working collaboratively and the following expertise:

Essential:

• Demonstrable experience in data strategy leadership and delivery of digital skills, working in a complex business environment.
  Knowledge of statistics.
• Strong experience of commercial web software development experience (using HTML, CSS, JavaScript), with a main language speciality in .Net, XML.
• Expertise in Datamodelling techniques and content management systems.
• Experience of different software development methodologies including Agile techniques and continuous delivery.
• Well-organised, self-motivated team player; aptitude for project management.
• Supervisory experience, able to demonstrate ability to motivate a team.
• Excellent communication skills with the ability to clearly communicate technical concepts to a non-technical audience and the ability to negotiate with stakeholders to quickly resolve customer issues.

Desirable:

• Experience in Cheminformatics.
• Natural language processing and text mining highly desirable.
• Use of R language.
• Graduate calibre or degree in relevant specialist discipline.

Infrastructure Team Leader

We are seeking to recruit an Infrastructure Team Leader who displays a flexible approach, excellent communication skills and is an effective team player.

Position: Infrastructure Team Leader

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Circa £37,000 per annum

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The Infrastructure Team Leader is responsible for leading the Infrastructure team and ensuring that the organisations infrastructure is maintained, is secure, is available and has the correct capacity to meet the organisation’s needs.

The role will manage the delivery of new products and changes to products successfully on behalf of the business, based on the criteria of each project or change request that has been through an internal triage process.

Key accountabilities and main responsibilities

• Management of the daily activities of the infrastructure team and infrastructure operations to improve infrastructure costs, performance and end user satisfaction
• Ensure that we develop and maintain a well-designed and highly resilient, cost-effective technical topology
• Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations
• Maintain and improve infrastructure operations against service level agreements introducing a range of KPI to monitor the success of the operations and system performance and SLA's are met
• Ensure the security of the infrastructure that all services and solutions are secure by design, all services and solutions are patched appropriately. Leading robust Access Management
• Ensure changes to the infrastructure, services and solutions are managed, risk and impact assessed.  Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
• Ensuring that all system and operating documentation is up to date and properly utilized. This includes ensuring that all management, administration and user manuals are up to date and complete and that technical staff are familiar with their contents

About You

You will have an excellent understanding of:

• Microsoft Technologies
• Technology security
• Server/computer hardware/OS/applications
• Network design and TCP/IP
• Customer excellence and exceptional interpersonal skills

You will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders and work flexibly with the ability to adapt to demand.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Cyber-Security, Cyber-Security Technical Officer, Data Security, Infrastructure, Corporate Governance, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer.

Salary: £42,000 - £48,000
Contract: 1x permanent, 1 x 12 month fixed term contract. Open to remote working and compressed hours requests.
Location: Stratford, London. Currently remote working. Maximum of 2 days in the office.

Closing date: Midnight 6th June 2021. Please do not delay applying as we will be shortlisting on application and may close the advert earlier.

Want to know more? Take a look at our

Are you a skilled Senior Business Analyst with proven full life cycle business analysis experience? Are you ready to make a move into a cause driven environment?

What will I be doing?

Senior Business Analyst work on complex projects to develop innovative and flexible solutions that address our business challenges, whilst driving efficiencies where possible and harnessing shared capabilities across our portfolio.

• Providing business analysis skills to support the Technology department in the successful delivery of projects across Cancer Research UK
• Working with stakeholders to identify and assess options for both technical and business suitability, ensuring solutions provide the highest benefit/cost ratio
• Leading the analysis work on large, complex, multi-disciplinary projects, ensuring that the process and system changes to be implemented deliver clear business outcomes and benefits

You can help us beat cancer through your...

• Expertise in leading using your expert business analysis experience in complex digital/and or e-commerce projects.
• Proven track record of communicating complex concepts and ideas to stakeholders.
• Knowledge of payments processing and/or financial accounting would be highly beneficial.
• Experience/ background in project management in a scientific discipline or a keen interest in scientific research would be highly beneficial.

What's in it for me?

• 25, days annual leave (plus bank holidays and the ability to buy up to 5 days per annum) and 1 CRUK day.
• Pension (employer contributions of up to 10%), life insurance and a great benefit discount platform.
• A range of generous rewards and benefits via our Rewards platform everything from gym membership, cinema tickets to discounts on cars.
• Working in an award-winning team on exciting range of different projects

Our optimism and desire for success leads us to constantly challenge ourselves and others, which means you'll be encouraged to stretch yourself in our dynamic environment. And, ultimately, you'll know that you'll be changing lives through your work.