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Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with Teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.
You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.
Closing Date: Thursday 14 May 2026, 11:59pm
1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams
2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Northern Ballet is looking for a commercially minded, curious and collaborative Management Accountant to join our Finance team at an exciting point of change.
This is a part-time role (two or three days per week) ideal for someone who enjoys combining technical expertise with real insight, and who wants their work to directly support creativity, touring and long term sustainability.
The Role
Working closely with the Finance Director, you’ll play a central role in producing high‑quality management information that supports confident decision‑making across the organisation. Alongside core accounting responsibilities, you’ll help shape the future of our finance function, from building a more flexible budgeting and forecasting approach to supporting the implementation of a new finance system.
You’ll gain exposure to every part of Northern Ballet, from performance and production through to fundraising, marketing and education, developing a deep understanding of how an ambitious touring arts organisation operates.
What You’ll Be Doing
- Producing accurate and insightful monthly management accounts for the Northern Ballet group
- Supporting annual budgeting and rolling forecasts, working with budget holders across the organisation
- Helping design and develop flexible budget modelling tools to support strategic planning
- Partnering with teams to improve financial understanding, ownership and control
- Advising the Development team on the financial elements of funding applications
- Supporting the preparation of Theatre Tax Relief and Film Tax Relief claims
- Playing a key role in the scoping, preparation and implementation of a new finance system
- Proactively identifying opportunities to improve systems, processes and controls
About You
You’re someone who enjoys turning financial data into meaningful insight, and who feels comfortable building relationships outside finance. You bring rigour and attention to detail, but also curiosity and a desire to improve how things are done.
Essential
- Experience producing group management accounts
- Strong analytical skills with excellent attention to detail
- Confident IT skills, particularly Microsoft Office or equivalent
- A logical, structured and methodical approach
Desirable
- CCAB or CIMA qualified accountant
- Experience of charity or not‑for‑profit accounting
- Experience within theatre, dance or wider arts organisations
- Knowledge of Theatre Tax Relief and/or Film Tax Relief
- Experience using Pegasus Opera
- Full UK driving licence
How We Work
You’ll join a small, supportive Finance team and work closely with colleagues across Northern Ballet. We value openness, collaboration and shared learning, and we’re looking for someone who enjoys being part of a team, stays calm under pressure, and takes pride in delivering quality work.
Contract Details
- Salary: £35,000–£40,000 pro rata per annum (depending on experience and qualification), plus excellent benefits
- Hours: Part‑time, 2–3 days per week
- Location: Leeds, with some flexibility for hybrid working
- Closing date: 31 May 2026 at 5.00pm
- Interviews: Week commencing 15 June 2026
About Northern Ballet
Northern Ballet creates and tours ballet to towns and cities across the UK, combining classical technique with powerful storytelling. We are the only professional ballet company in the UK fully integrated with our own Academy, alongside extensive work in schools, communities and inclusive dance programmes.
Our work is anchored by three priorities: Creating Stories that Connect, Developing New Voices and Artists, and Sharing the Joy of Dance with as many people as possible.
Our values shape how we work together every day:
- Striving for Excellence
- Collaboration and Curiosity
- Understanding and Respect
- Sharing Knowledge with Generosity
- Welcoming and Safe
Why Join Us?
Benefits include:
- 5 weeks’ annual leave plus bank holidays (with increases after 5 and 10 years)
- Generous pension scheme and death‑in‑service provision
- Family‑friendly policies
- Staff discounts at our café
- Opportunities to attend Northern Ballet world premieres and productions
Our Commitment to Diversity & Inclusion
Northern Ballet is committed to equality, diversity and inclusion, and we actively encourage applications from people of all backgrounds and experiences. We are happy to discuss access requirements and make reasonable adjustments at any stage of the recruitment process, including providing materials in alternative formats or adapting the interview process.
Northern Ballet is the UK's foremost narrative ballet company.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
The Women’s Service Coordinator will manage Spires’ Women’s service offer. The Women’s Service offer comprises of:
- Spires-Street Link, which is a dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.
- Centre based support for women who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.
Part 2: Key duties and responsibilities
- Manage a small team of support workers and a team of dedicated volunteers.
- Oversee the delivery of effective assessment and allocation for clients.
- Oversee the effectiveness of casework across the Women’s Service.
- Directly support a small caseload of clients.
- Manage the team’s rota to ensure sufficient coverage across activities.
- Represent Spires to external organisations, developing and maintaining good working relationships with other professionals, community organisations, and statutory agencies.
- Manage the teams’ outcomes and data to produce reports for funders and stakeholders.
- Support Spires’ fundraising manager in making applications where required.
Part 3: Person specification
Essential experience:
- Experience of working with women with complex support needs (including substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working) .
- Experience of managing people within a relevant sector.
- Experience of challenging appropriately and maintaining clear and appropriate boundaries
- Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.
Desirable experience:
- Relevant management experience
- Working with people who are sex-working
Essential knowledge:
- Sound understanding of the issues faced by women and other individuals involved in sex work.
- Understanding of the legislation around supporting the victims of Domestic Violence.
- Understanding of the effects of trauma on people and how to work in a trauma informed way.
- Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.
- Good understanding of confidentiality and working with sensitive information.
- Good understanding of the principles of people management.
Essential skills and personal qualities:
- Willingness to work unsocial hours
- Excellent written and spoken communication skills
- Full drivers’ licence (required for outreach)
- Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
- IT skills, including Microsoft Word, Excel, Outlook and databases
- Honest and reliable, with ability to maintain enthusiasm for a high level of contact with clients on a day-to-day basis
- A commitment to providing a safe and inclusive service to all regardless of race, religion, gender, gender identity, sexual orientation, disability or age
Spires is committed to equality and diversity and welcomes applications from all sections of the community. This post however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.
Part 4: Summary of terms and conditions of service
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to one week’s notice during the probationary period and a six-week notice period thereafter.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.
Pension: The Spires Centre operates an Opt-out group pension arrangement and currently contributes 5% of annual salary for those who qualify. Personal contributions are currently 3%.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Please apply with a copy of your CV and a brief cover letter of no more than two sides of A4.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Recovery Worker
Location: Romford - Unfortunately there is no step free access available at this service.
Salary: £28,800
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday 20:00 - 09.30. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.
About the Role
We're looking for a Night Support Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.
Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.
Some key responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Focusing on empowering our residents to take control over their lives and meet their personal goals
- Planning activities to engage residents with other people, communities, and opportunities
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
New Forest Disability Information Service provides a range of information, advice and practical support services to people affected by disability across the New Forest and surrounding areas.
Our team currently comprises: CEO, Operations Manager, 6 Welfare Advisors, Administrator and circa 20 Volunteers who staff our shop and provide first line information and support. All paid staff are part time.
In looking to a more secure and sustainable future, these roles are now being complemented by a marketing manager and this fundraising post.
With the exception of proceeds from our shop, our work is entirely supported by grants and service contracts.
Current significant grant funders are:
· National Lottery Community Fund
· Access to Justice Foundation
· Lloyds Foundation
We also have a rolling annual service level agreement with New Forest District Council for the provision of specific services.
Despite not having a dedicated fundraising function, we have a positive track record of securing such funding and have strong foundations on which to build.
In order to sustain and develop our service offer, we now need to adopt a focused approach to fundraising to both maintain effective relationships with existing funders and to diversify our income streams.
With the support of Lloyds Foundation we have recently benefitted from the contribution of a fundraising consultant. This has included an analysis of our position/needs and the production of a fundraising strategy. It has also included the provision of various tools and templates including an Excel-based CRM should this be required.
With room for some amendment from the successful candidate, this strategy needs to be converted into a SMART work plan and be implemented.
Priority tasks for the first six months would include:
· Engaging with our consultant to finalise the strategy
· Producing a work plan
· Create and secure agreement re our ‘case for support’
· Identify prospect Trusts and Foundations
· Write and submit a volume of applications to be agreed with the CEO
Our broad performance expectations are to secure a 2:1 return on investment in year one rising to a minimum 4:1 return by end of year three.
We anticipate this being a two or three day/week role and are open to discussion as to this being a freelance or employed position.
Ace of Clubs is at an exciting stage of growth, with increasing impact across our services. To continue delivering high-quality support to people experiencing homelessness—while ensuring long-term financial sustainability—we are seeking a dedicated Funding and Finance Co-ordinator.
This is a pivotal role, supporting the co-ordination and administration of our income, fundraising activity, financial management, cost efficiency, impact data, and funding reporting. You will contribute directly to the organisation’s sustainability, growth, and financial accountability, working closely with our Volunteer Treasurer and the Director - who provides strategic oversight whilst remaining actively involved in the day-to-day operations.
You will help co-ordinate and develop a range of income streams and funding projects, including individual giving, community fundraising, events, corporate partnerships, and trusts and foundations. The role also involves supporting new fundraising opportunities, monitoring impact and fundraising data, stewarding donors through engagement and communications, and assisting with funding applications and reporting.
Alongside this, you will play a key role in the day-to-day financial administration of the charity. This includes tracking income across multiple platforms, monitoring expenditure, and producing reports to support forecasting and strategic planning.
You will also support the administration and review of core organisational contracts, such as utilities, insurance, IT, and HR, helping to ensure value for money and operational efficiency.
Working collaboratively with colleagues and partners, you will help gather and present impact data across our services, tailoring this for both internal use and external stakeholders.
This is a varied and rewarding role, suited to a highly organised administrator with strong Microsoft Office skills (particularly Excel), excellent written and numerical ability, and a keen eye for detail. You should be comfortable working with data and finances, whilst also engaging confidently with a wide range of people—including donors, partners, volunteers, and guests. An understanding of, and empathy with, the homelessness sector is essential.
Our Mission is to meet the basic human needs of homeless and isolated people through a range of high quality and easily accessible services.


The client requests no contact from agencies or media sales.
East End Community Foundation (EECF) is an innovative, fast-paced and growing grant-making foundation, working with donors and coordinating charitable giving to ensure donations reach those who need it most.
The East End of London has experienced exceptional economic growth, but unfortunately the immense wealth and opportunity in places like Canary Wharf and the City continues to sit alongside some of the most deprived parts of the country. Through our grant-making programmes across Tower Hamlets, Hackney, Newham and the City of London we aim to address poverty and tackle inequality. In 2025/26 we distributed over £1.4m in grants, and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects.
EECF is at the forefront of place-based giving with our Life Chances campaign bringing together stakeholders across voluntary, commercial, and statutory sectors to improve the lives of the most vulnerable in our society – children and young people and pensioners. Our Youth Advisory group places decision-making in the hands of local young people, and we aim to increase our participatory grant making over the coming year, engaging a wider group of residents. In 2026, we will be launching new funds supporting women and girls’ initiatives, young care leavers, and tackling digital inequality.
We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. The Grants and Projects administrator plays a pivotal role in supporting the successful distribution of grants to voluntary and community sector groups and our events convening residents, donors and grantholders.
The ideal candidate will be highly efficient with experience of working in a busy environment, have excellent customer service and IT skills combined with a proactive, problem-solving approach. No previous grant-making experience is required, and full training in our systems and database will be provided. You will be joining a small, committed team and undertaking a wide variety of tasks. You should be a team player with energy and enthusiasm as well as an understanding and passion for the local community.
East End Community Foundation (EECF) is an innovative, fast-paced and growing grant-making foundation, working with donors and coordinating charitable giving to ensure donations reach those who need it most.
The East End of London has experienced exceptional economic growth, but unfortunately the immense wealth and opportunity in places like Canary Wharf and the City continues to sit alongside some of the most deprived parts of the country. Through our grant-making programmes across Tower Hamlets, Hackney, Newham and the City of London we aim to address poverty and tackle inequality. In 2025/26 we distributed over £1.4m in grants, and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects.
EECF is at the forefront of place-based giving with our Life Chances campaign bringing together stakeholders across voluntary, commercial, and statutory sectors to improve the lives of the most vulnerable in our society – children and young people and pensioners. Our Youth Advisory group places decision-making in the hands of local young people, and we aim to increase our participatory grant making over the coming year, engaging a wider group of residents. In 2026, we will be launching new funds supporting women and girls’ initiatives, young care leavers, and tackling digital inequality.
We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. The Grants and Projects administrator plays a pivotal role in supporting the successful distribution of grants to voluntary and community sector groups and our events convening residents, donors and grantholders.
The ideal candidate will be highly efficient with experience of working in a busy environment, have excellent customer service and IT skills combined with a proactive, problem-solving approach. No previous grant-making experience is required, and full training in our systems and database will be provided. You will be joining a small, committed team and undertaking a wide variety of tasks. You should be a team player with energy and enthusiasm as well as an understanding and passion for the local community.
The client requests no contact from agencies or media sales.
Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?
Victim Support is seeking a confident, organised Administrator (internally known as a Service Delivery Assistant) to work in our Witness Service Referral and Information Centre (RIC), the first point of contact for witnesses and professionals within the criminal justice system (CJS). You will play a pivotal role in ensuring that information received can lead to creating support cases for victims and witnesses to assist in them receiving high-quality, timely, compassionate contact and support.
We are looking for someone who brings strong administration and communication skills, and a commitment to supporting a high-performing team. You'll work with Triage and Early Intervention Officers, contacting and obtaining information from the Witness Care Unit (WCU) or the Crown Prosecution Service (CPS) to ensure witness receive timely contact.
If you're motivated by team work and organising case files, we would love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - Including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - An extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - Enhanced sick, maternity and paternity pay
- Exclusive Discounts - High street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - Access to salary-deducted finance and guidance
- Wellbeing Resources - Employee assistance programme and wellbeing support
- EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - Comprehensive training and ongoing development opportunities
About the Role
As the Service Delivery Assistant - Witness Service (RIC), you will:
- provide administration support for the Witness Service within the RIC, ensuring a high-quality information, for safe initial contact for all witnesses.
- ensure cases are ready for daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- ensure accurate and compliant data entry onto the case management system.
- assist with rotas and communication across the RIC team.
- maintain effective relationships with stakeholders, including the WCU, other statutory and voluntary partners.
- foFster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
You Will Have
- Strong administration and organising skills.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Good communication skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
Additional Information
- This role involves exposure to emotionally information and requires resilience and emotional maturity.
- Some travel across England and Wales to meet with the RIC team may be required.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.
Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:
- assess risk and ensure no opportunities for safeguarding are missed
- quality assure police responses to domestic abuse calls
- review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
- provide operational advice to officers deploying to incidents
- identify and facilitate referrals into specialist domestic abuse support services
- improve victim safety from the very first point of contact
Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.
This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.
PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.
MAIN DUTIES
- Call Review and Quality Assurance
- Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
- Provide constructive, specialist feedback to call handlers to strengthen practice.
- Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
- Review body-worn video (BWV) footage as required.
- Risk Assessment and Escalation
- Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
- Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
- Identify risk patterns and ensure timely action to safeguard victims.
- Operational Advice for Officers and Control Room Staff
- Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:
Ø protective order status
Ø history of prior callouts
Ø known risk indicators
Ø relevant vulnerabilities or perpetrator patterns
- Add safeguarding information to dispatch logs as appropriate.
- Multi‑Agency Work and Referrals
- Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
- Provide guidance on appropriate pathways for victims based on risk, identity, and need.
- Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.
- Learning, Development and Culture Change
- Support, inform, and where appropriate deliver training for call handlers and new recruits.
- Contribute to identifying themes, patterns, and learning for organisational improvement.
- Participate in review meetings with TVP, OPCC, and the Aurora Management Team.
- Independence, Governance and Data
- Maintain strict independence while collaborating constructively with police colleagues.
- Work within data protection legislation and information sharing policies, including in relation to police data.
- Maintain accurate, confidential case and activity records.
- Professional Responsibilities
- Maintain up‑to‑date specialist knowledge of domestic abuse practice.
- Participate in regular clinical supervision, case/workload reviews and line management supervision.
- Work flexibly to meet demand and support resilience across all FCR locations.
- Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
- Complete any other duties. appropriate to the role and level.
Corporate Responsibilities
- The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
- Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
- Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
- Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
- Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible.
IT Security
All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.
PERSON SPECIFICATION
This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment
DOMESTIC ABUSE SPECIALIST
Essential Skills, Knowledge & Experience
- Demonstrable, direct experience of supporting victims of domestic abuse.
- Strong understanding of:
- domestic abuse typologies
- risk assessment and safety planning
- dynamics of coercive control
- Understanding of trauma-informed practice principles, and their application to policing
- Ability to analyse risk quickly and accurately, including during crisis situations.
- Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
- Knowledge of local specialist services, including By and For providers.
- Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
- Ability to maintain professional boundaries and act with independence.
- Strong IT skills and ability to use case management or intelligence systems.
- Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
- Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
- Commitment to feminist ethos, equality, and anti‑discriminatory practice.
- Ability to work flexible hours, including evenings and weekends.
Desirable
- IDVA qualification via a recognised provider.
- Experience working with police or within a control room setting.
- Experience delivering training or workshops.
- Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
- Experience working in a crisis-response environment (e.g., helplines, emergency services).
Personal Qualities
- Compassionate, empathetic, and victim/survivor‑centred.
- Non‑judgemental, empowering approach.
- Ability to challenge constructively and maintain independence.
- Adaptable, resilient, and able to manage competing demands.
- Reliable, professional, and trustworthy.
- Reflective, with commitment to continuous improvement.
Other Requirements
- Enhanced DBS
- Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
- Ability to travel across Thames Valley locations.
- Access to a vehicle and valid UK driving
- This role is exempt from the Rehabilitation of Offenders Act 1974.
We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
Aurora New Dawn is a registered charity giving safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking



The client requests no contact from agencies or media sales.
Salary: £31,104 to 34,199 (Grade B)
Contract: 12-month fixed term contract (maternity cover)
Hours: Standard hours are 37 hours per week. These can be worked flexibly, and we are happy to discuss part-time hours and alternative working patterns.
Would you like the opportunity to provide advice, casework and representation to students?
Working within an inclusive, empowering and aspirational culture, you’ll play a key role in providing specialist advice and representation to students at Manchester Met. As an Advice Centre Caseworker, you will support individual students through complex and often challenging situations, helping them to understand their rights, navigate systems, and achieve fair outcomes. This is a rewarding opportunity to make a real difference to students’ lives as part of a supportive, values driven team.
Working within our professionally recognised Advice Centre, you will:
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Provide confidential, impartial advice and support to students on a wide range of issues, including:
- Student funding and finance
- Disability benefits
- Housing
- Academic matters such as appeals, complaints and misconduct
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Deliver advice through multiple channels, including face-to-face, telephone, email, and Microsoft Teams, adapting your approach to suit individual needs.
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Manage casework efficiently and effectively, including drafting correspondence and negotiating with third-party organisations on students’ behalf.
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Act as a representative and advocate for students at meetings, hearings and tribunals, both within the University and externally. Cases may include issues such as discrimination, academic misconduct, or sexual violence.
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Work collaboratively as part of a supportive, passionate team focused on improving outcomes for students.
What Are We Looking For?
We’re looking for someone who has:
- Experience of advice work, including providing casework and/or representation at hearings or tribunals.
- The ability to locate, interpret and apply information resources and legislation, and explain these clearly to students.
- Significant experience of providing confidential, impartial and non-judgemental advice.
- A flexible, client‑focused approach to work.
- Excellent interpersonal skills, with the ability to build strong relationships and work effectively with people at all levels.
- An empathic, approachable manner and a strong commitment to supporting students.
For further information and to apply, please click the apply button.
Closing Date: 12pm Monday 25th May 2026.
Interview Date: Week commencing 1st June 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
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Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
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Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
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People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
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Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
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Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
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Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
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Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
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Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
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Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
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HR:
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HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
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Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
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Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
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Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
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Resource management: Manage IT and Operations budgets.
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Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
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Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
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Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
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Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
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Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
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Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
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HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
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Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
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A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
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Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
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Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
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Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
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Broad familiarity with financial and business principles.
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Effectively manage competing priorities and adapt and respond as business needs require
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Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
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Creative problem solving skills
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A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Senior Multiple Disadvantage Worker at Solace Women's Aid.
About the Service
Our 24-hour specialist supported accommodation service supports women affected by violence, including domestic and sexual abuse, who have complex mental health and/or substance use needs. The team provides weekly one-to-one keywork sessions using a psychologically informed, strengths-based approach to help residents build skills and move towards greater independence. The service also manages the day-to-day running of the building, including health and safety, voids, finances, repairs and maintaining a safe, supportive living environment.
About the Role
As the Senior Multiple Disadvantage Worker you will oversee the following areas of work of which there is more info in the job Description.
- Operational management of the service
- Practice Development & Team Support
- Performance & Service Quality
- Partnership & Multi-Agency Working
- Financial Accountability
- Housing Management
- General Tasks and Responsibilities
- Corporate Responsibilities
About You
If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you’ll thrive in our diverse feminist team of professional women.
You will have a strong understanding of the issues affecting survivors of domestic and sexual abuse, including safeguarding and risk management. You’ll bring experience of managing staff and projects, excellent communication and IT skills, and the ability to work calmly under pressure. A sensitive, non-judgemental approach is essential, along with flexibility to work occasional weekends and early or late shifts to meet service needs.
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 1999 SeeSaw Grief Support is an award-winning charity supporting children and young people in Oxfordshire who are bereaved or about to be bereaved. The work supporting children, young people and their families is delivered by a team of clinical staff and volunteers, who work with families in their own homes. Because of this regular travel is involved, often at the end of the school day. We regularly provide support for between 400-500 children and young people each year.
Our clinical team of 5 practitioners, and 12 volunteers, is supported by our Clinical Data and Volunteer Manager. Due to increasing demand for our service, we are expanding our team and looking for a 6th practitioner to join us, focusing on direct work with bereaved children and young people, and those facing the death of a close family member. We are looking for candidates who have gained experience of working with children and young people in a range of settings. You are a good communicator and skilled at making and sustaining supportive relationships with children and young people to effect change.Our practitioners have a caseload of individual children and their families, and liaise with professionals from schools, health, social care and children and young people’s mental health services, as well as with our team of Volunteer Support Workers. You will be able to work collaboratively and on your own initiative, ideally have a qualification in health care, social work, counselling, psychological services or education; knowledge of therapeutic interventions in grief work would be helpful but not essential as training will be given.
Men, younger people, and individuals from minoritised communities are underrepresented in our workforce and we are particularly keen to encourage applications from these groups.
If you feel you have the qualities to join our small friendly team doing vital work for children and young people in Oxfordshire, please read the job description and person specification below.
Interviews will be held on 9th June
The client requests no contact from agencies or media sales.
Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.
This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.
The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.
This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.
If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.
Hours 36 hours a week, full time, worked across a rota covering Saturdays
Reports to: Social Networking Manager
Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages to, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Role purpose
The Donation Processor plays a key role in ensuring the accurate recording, reconciliation, and processing of all income received by Southampton Hospitals Charity. This position supports the integrity of financial data, provides timely information to fundraising and finance teams, and ensures compliance with internal controls, charity regulations, and GDPR requirements.
Donation Processing & Banking
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Process and record donations via standing orders, BACS, and other channels, ensuring all supporting documentation is filed appropriately and in compliance with internal financial procedures and details are entered into Beacon CRM.
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Download, reconcile and process reports from online donation platforms and input details into Beacon CRM.
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Support with the secure storage, logging, and transfer of cash and cheques to the hospital’s cashier’s office in accordance with cash-handling procedures.
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Follow up bank reconciliation of cash and cheques and update Beacon and Xero accordingly.
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Liaise with fundraising team to identify and allocate income, resolving queries quickly and professionally.
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Update bank statement spreadsheet daily and share it with the wider fundraising team.
Database & Records Management
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Input and code donations into Beacon CRM, ensuring accurate allocation.
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Maintain electronic records to comply with financial, statutory, and GDPR regulations.
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Ensure timely transfer of income data from Beacon into Xero, supporting reconciliation and month-end procedures.
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Support the preparation of Gift Aid declarations and claims in line with HMRC regulations, maximizing eligible income.
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Work with Finance Manager to ensure that the necessary accounting and reconciliation processes are in place
Person specification
Knowledge and experience
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Experience working with CRM databases (we use Beacon)
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Some experience working with financial systems (we use Xero)
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Proven experience handling and processing large volumes of data accurately.
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Excellent attention to detail, organization, and ability to prioritise workload
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Strong reconciliation and problem-solving skills.
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Accurate handling of cash and cheques.
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Good IT skills including Microsoft Word, Excel, and Outlook.
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Clear and confident communicator with strong interpersonal skills.
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Ability to work to strict deadlines within a monthly finance cycle.
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Good understanding of GDPR and data protection requirements.
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Skills, abilities, and behaviours
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Ensure all work complies with charity regulations, financial policies, and legal requirements.
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Participate in training and continuous improvement initiatives.
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Contribute to a positive, collaborative team culture and provide support to colleagues as needed.
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Desirable: part-qualified or qualified in accounting (e.g., AAT, ACCA) and familiarity with Xero or similar accounting platforms.
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Experience working with Gift Aid and knowledge of HMRC rules.
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Experience working within a charity, NHS, or not-for-profit organization.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.



