It support jobs

FUNDRAISING EVENTS OFFICER

Salary:  £30,000 pa.                                                                              Permanent - based in Teddington Greater London                                                                                                   

The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Officer to join our fundraising team.

Reporting to the Fundraising and Events Manager, the successful candidate will manage all challenge events in the portfolio.  This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.

We are hoping to recruit as soon as possible.  Please contact Georgina Lamond to discuss the position and to apply with a covering letter and   CV or apply via the Charity Jobs website.

The closing date for applications is 12/09/2025 and the interviews will take place week commencing 15/09/2025

The Main Responsibilities of the role are:

Assist the Fundraising and Events Manager with future event plans and creating and building on our Community Fundraising offer.

Managing the Events Inbox; Replying to all enquiries coming into the inbox.

Sending out application forms via email and any other information requested by the supporter.

Input all application form information onto Saleforce, ensuring GDPR is adhered to at all times. Set reminders on all records – FR chasing, Good Luck emails, Thank You Letter reminders, etc. to keep on top of everyone’s supporter journey.

Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.

Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms.

Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.

Attend and participate in events as required.  This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.

To work in conjunction with the Fundraising Team in the production of budgets and in developing and implementing the Events teams strategic plans in order to maximise income and support across our events programme.

Identify and research new opportunities to develop the events programme and maximise income as well as maintaining and extending the existing events which generate a healthy ROI.

Work with the membership officer to develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.

Evaluate the current processes and procedures with the Fundraising and Events Manager and implement improvements where necessary.

Manage the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.

To undertake any other duties as required by the Fundraising Manager that fall within the grade and remit of this post.

Referrals Practitioner

Contract Type: Full-time, permanent, 35 hours per week

Reports To: Referrals Coordinator

Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required

Salary: £27,000 with contributory pension

Help Men Begin Their Path to Recovery

We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.

This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.

About the Role

The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:

• Respond to referrals and enquiries with professionalism and compassion
• Carry out assessments in line with Nehemiah’s admissions procedures
• Build relationships with referral agencies, prisons, and community partners
• Provide feedback to applicants and agencies on referral outcomes
• Arrange and support resident arrivals, including prison gate pickups where required
• Help ensure our houses remain safe, positive recovery environments
• Maintain accurate records and contribute to reports and monitoring

This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.

What We Are Looking For

We are seeking someone who is:

• Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
• Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
• Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
• Able to demonstrate resilience and empathy in challenging situations
• Understanding of addiction recovery and safeguarding principles
• NVQ3 in Health & Social Care or equivalent experience (including lived experience)

Our Values

At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:

Belief – We believe in everyone’s potential for positive change

Respect – We value each other’s choices and differences

Kindness – We show empathy through our actions

Honesty – We build trust through integrity

Empowerment – We help each other find our own purpose

What You Can Expect from Us

• A 35-hour working week (Monday to Friday)
• 25 days annual leave, plus Bank Holidays
• Contributory pension scheme (Nehemiah contributes 3% of salary)
• Staff Health Plan including insurance and wellbeing package
• Ongoing training, reflective practice, and professional development opportunities
• A culture that is supportive, honest, and committed to lasting change

Why Nehemiah?

• Make a direct impact at the crucial entry point of someone’s recovery journey
• Work in a charity that values lived experience and diverse perspectives
• Be part of a passionate and talented team committed to helping men build new futures
• Experience a workplace culture that values innovation, inclusivity, and best practice

Application Process

• Initial 30-minute video call with a member of our recruiting team
• In-person interview (45 mins–1 hr) with relevant managers
• Candidate presentation on a set topic (you’ll receive this in advance)

AI in Applications

We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.

To Be Considered

We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.

Interviews will be held on a rolling basis.

Any offer for this post is conditional on references and passing an Enhanced DBS check.

REF-223657

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

We’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click here to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You’ll provide expert technical support and guidance on a variety of software and hardware used at Parkinson’s UK, working as a key member of the Technology Services Team.

You’ll help maintain a consistently high level of service, ensuring staff and volunteers receive timely, effective support to carry out their work efficiently.

What you'll do

• Provide support for IT-related incidents and problems, and be the escalation point for our Technology Support Analysts

• Manage and test our backup and recovery systems

• Manage our server estate, both on-premise and in Azure, ensuring all detected vulnerabilities are patched promptly

• Support and develop the more junior members of the Technology Services team

• Help secure our network through continuous improvements, and continue to maintain our Cyber Essentials Plus accreditation

What you'll bring

• Demonstrable experience in a 3rd line support role

• Excellent customer service skills and demonstrable experience of dealing with support queries

• Experience of managing and building virtual machines in Hyper-V and Azure

• Experience in creating Windows Gold images using appropriate tools

• Expert Google Workspace, Windows Server, Active Directory, Group Policy, SQL and messaging knowledge and experience

• A good understanding of networking concepts

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 3 days in the office per week. You will need to be in the office 5 days a week for the first three months.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

PMO Business Partner

• Hours: Full time – 37.5 hours per week 
• Location: Hybrid working (minimum two days a week on average in Oxford)
• Salary: £37,001 - £47,407 per annum
• Closing date: 2 September at 12 noon
• Interview date: tbc

As PMO Business Partner, you’ll shape project delivery across the organisation as part of a forward-thinking team committed to continuous improvement – for our staff, systems, and the people and communities we serve. You’ll play a key role in supporting organisational change, helping to embed new ways of working and enabling transformation that aligns with our strategic goals.

Are you a dynamic project professional with a passion for driving change, improving processes, and making a real impact? Do you thrive in diverse environments and enjoy collaborating across teams to deliver meaningful outcomes?

The PMO Business Partner is a key member of our new PMO team, acting as a project generalist and digital advisor who drives project delivery, champion change, and builds collaborative relationships to support organisational priorities and transformation efforts.

As PMO Business Partner, you’ll:

• Lead in Project Delivery: Work alongside teams to manage planning, risks, and track outcomes—ensuring projects stay aligned with organisational goals and contribute to positive change.
• Promote the PMO: Act as a visible advocate for the PMO—demonstrating how we add value, improve consistency, and support transformation across the organisation.
• Enable Collaboration: Be a trusted point of contact for project-related queries, offering practical guidance and connecting colleagues with the right tools, people, and resources.
• Facilitate Process Improvement: Help teams map, review, and refine workflows to increase efficiency and embed sustainable change.
• Support Digital Transformation: Collaborate with IT and other teams to encourage digital adoption, share insights on emerging tools, and help embed new ways of working.
• Champion Organisational Change: Play an active role in supporting change initiatives—helping teams navigate transitions, adopt new practices, and build readiness for future transformation.

What You’ll Bring:

• A proven track record in project and programme management, in multiple industries and organisational change.
• Strong stakeholder engagement and communication skills—you’re confident presenting, influencing, and building relationships at all levels.
• Experience with Agile, Lean, and Waterfall methodologies.
• A proactive, solutions-focused mindset with the ability to work at pace and think creatively.
• A strong collaborative way of working to contribute to the PMO team and Organisation.
• Tech-savvy and curious: Be comfortable with Microsoft tools and excited by digital innovation.

READY TO MAKE A DIFFERENCE?  Apply Now

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Overview

The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.

A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications. 

Salary: £31,000 to £35,000, depending on experience

Full time, Monday – Friday, flexible as required.

Location: Lavinia House, Horsham with some local travel.

Person Specification

The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.

Knowledge and Experience

· Experience of supporting vulnerable people

· Experience of planning and implementing in a service based organisation

· Knowledge of national and local cancer care, support and information, including holistic approaches

· Knowledge of good practice in user involvement

· Experience of monitoring, evaluation and continuous development of services

· Experience of team management and development of staff through personal development plans

· Experience of recruiting, retaining and working with volunteers

· Understanding of cancer and the effect it has on patients and those supporting them

· Experience of partnership working

· Experience in service promotion and marketing, including social media

· Experience in financial record keeping and processes

· Experience of successful project management

· Experience of working in a community and grant based fundraising organisation would be an advantage

Skills and abilities

· Conducting sensitive and difficult conversations with empathy, care and support

· Ability to lead, inspire and develop positive relationships across all stakeholders

· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.

· Developing a community experience

· Ability to work in a flexible manner outside standard working hours

· Autonomous and team working, excellent organisation and prioritisation

· Motivate self and others

· Advanced communication skills both written and oral

· Flexibility and adaptabilityFacilitation

· Networking

· IT and data management - full Microsoft 365 suite and contact management

· Ability to quality assess information sources

· Maintain confidentiality

· Confidence and ability in public speaking

· Desire for continuous personal development to develop own knowledge and skills

· Driving licence and use of a private vehicle

How this role fits into the vision and objectives of Causeway

We have an exciting opportunity for an Accommodation Advocate working within our Bolton safehouses supporting male survivors of modern day slavery. This role includes providing service users with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office. Please note there is an occupational requirement for the applicant to be male. 

RESPONSIBILITIES:

• Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
• Regular feedback and review meetings with Accommodation Coordinator.
• Arranging and attending appointments with Service users including families.
• Following up all the paperwork and details of VOHT in adherence to the terms of the contract; including online reporting. Including but not limited to; weekly reviews, risk assessments, support plans and inductions.
• Duties in relation to the accommodation, including cleaning and preparing service user bedrooms for new arrivals and basic H&S checks.
• Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.
• Ensuring that all Key Performance Indicators (KPIs) are met.
• Ensuring progression of PVOHT through system;
• Liaising with organizations and individuals regarding VOHT and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
• Identifying support hours and ensuring accurate logging of all hours.
• Ensuring paperwork is being completed correctly and in a timely fashion.
• Ensuring exit strategies are being prepared in a timely fashion.
• Dealing with out of hour crisis in accordance with standby rota.
• Receiving out of hours’ referrals, carrying out inductions, weekly reviews and updating the IT system.
• Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation.
• Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole.

30 hours per week / £27,770 per annum, pro rata / permanent / Monday-Friday 9am-5pm with 1 day off per week. Working 4 days per week. Day off preferably Thursday.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our houses 22 young families in locations across the city in low and medium supported accommodation. As a team member, you will take an assets-based approach, working with parents and their children in their homes and the community to provide focussed family and housing support which improves parenting capacity, increases the aspirations and motivations of families to take up education, employment and training opportunities and improves family function with children feeling more secure and parents confident in their parenting abilities. We are a small friendly team consisting of a Project Manager, Deputy Project Manager and 3 Project Support Workers.

We are looking for a Supported Housing Support Worker to join our Brighton Young Families team. Main areas of responsibilities are:

Coaching and Engagement

• Coach an agreed number of young parents to articulate and achieve their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives with their children
• Work proactively, creatively, and effectively with young parents to help them to develop a consistent and positive approach to parenting aimed at addressing behaviours and overcoming challenges
• To promote and facilitate parental understanding of a child’s needs and to support parents to provide an appropriate environment in which children feel safe, and which encourages the development of both the child’s and parents’ self-esteem and resilience

• Coach young parents to develop strong networks and connections outside of the service, which will sustain them once they move on. Encourage and proactively assist in the development of skills needed to successfully live, learn, and work.

General:

• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experienced in working directly with young parents aged 16-21 years old and able to engage and relate well to this age group and their children
• Experience of working with children
• Competent understanding of the key safeguarding and health risks, challenges and opportunities for young parents and their children
• Knowledge of the roles and responsibilities of statutory and voluntary services and experience of liaising with them
• Experienced in making informed assessments of need and risks and to formulate appropriate plans, including Early Help Assessments and where appropriate acting as Lead Professional
• Good knowledge of child development, particularly that of new-born babies and its influence on parent/child relationship in every stage of a child’s development. Proven experience in safeguarding young children and vulnerable adults.

Skills and Abilities: 

• Able to inspire and work proactively with young parents to develop their talents.
• Able to build strong relationships with other professionals in other organisations.
• A strong team player who can support and challenge colleagues appropriately.
• Uses a range of methods for persuasion and achieving positive results with young families.
• Excellent record keeping and report writing. There is a strong element around data recording using a variety of data management systems, we require staff who are confident in their ability to adapt easily to these systems.
• Excellent IT skills including Microsoft Office and data management systems such as B-Think or INFORM.
• Qualifications and Training Educated to GCSE/NVQ Level 2 in relevant subjects, or equivalent through relevant CPD training/experience relating to housing, support work, and/or working with young people or adults at risk Evidence of CPD relating to housing, support work and/or working with young people or vulnerable adults

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 14 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.

The Role

We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave.

The ideal candidate will be confident in collaborating with users at all levels and be committed to quality and continuous improvement. We are looking for a team player who can continue to deliver energy, pace and structure to our IT service offering.

This role is a great opportunity for a high-performing team leader or supervisor who is keen to obtain some service desk management experience.

Criteria

Reporting to the Head of Technology, you’ll be someone with:

• ITIL v4 Foundation, plus demonstrable experience of service management in an ITIL-based service management system
• Strong team management skills
• Strong communication skills, with ability to work with both technical and non-technical teams to embed best-practice
• Broad experience of ITIL-aligned service management platforms
• A strong continuous improvement ethic

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under twenty-five as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

For a full Job Description please see our website via the Apply button.

Closing date: Sunday 7th September 2025 (this role may close early depending on response)

• Do you have a passion for designing digital experiences that are inclusive, engaging, and driven by real user needs?
• Are you confident shaping product vision and leading design from discovery to delivery?
• Do you enjoy turning research, data, and user feedback into elegant and practical design solutions?
• Are you ready to use your skills to improve access to post 16 education through innovative digital platforms?

Then this could be the role for you.
 

Learning on Screen is looking for an experienced and creative Digital Product Design Lead to shape the design vision and user experience of our flagship platforms—Box of Broadcasts (BoB) and TRILT. Working closely with our CEO, Digital Development Lead and commercial team, you will lead end-to-end design across products, ensuring usability, accessibility and long-term value for educators and learners across the UK. You will combine product thinking with strong UX/UI design skills to create services that are user-first, research-informed, and strategically aligned.

Role Overview

Job title: Digital Product Design Lead
Salary: £41,600 (£52,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO

What you will be doing

• Leading the design strategy and user experience for our flagship platforms
• Translating organisational and user needs into clear design requirements and user journeys
• Creating prototypes, wireframes, and high-fidelity designs using tools like Figma or Adobe XD
• Conducting user research, usability testing, and data analysis to guide decisions
• Collaborating with the Digital Development Lead to ensure designs are technically feasible and scalable
• Contributing to product planning and maintaining the design backlog
• Embedding accessibility (WCAG), design systems, and inclusive practices into all outputs
• Working across teams to align product delivery with organisational goals

What we are looking for

• Proven experience leading UX/UI design for digital platforms
• Strong understanding of user-centred design, accessibility, and inclusive digital practices
• Confidence working across the full product lifecycle—from discovery to delivery
• Visual design and prototyping skills using Figma, Adobe XD or similar
• Experience collaborating with technical and non-technical colleagues in agile teams
• Ability to balance user insight, technical feasibility, and business strategy
• Excellent communication, documentation, and storytelling skills
• Comfortable working independently in a remote-first environment

Bonus if you have:

• Experience designing for AWS-hosted or scalable platforms
• Familiarity with education, streaming, or licensing environments
• Understanding of the UK post-16 education landscape
• Experience in the charity or public sector
• Interest in audiovisual media and its educational potential

This is a brilliant opportunity to lead meaningful design work on platforms that power teaching, learning, and research—while working in a flexible and mission-driven organisation.

About us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

Family Support Worker

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Interim Director of Finance & Operations (Environmental Charity, Home based in England)

Contract: Interim circa £500 a day ltd company, or £75k per annum PAYE , 4-day week, approximately 9-month assignment. Weekly travel to London.

The Opportunity

An exceptional interim Director of Finance & Operations (DFO) is sought to join at a pivotal moment in this organisation’s journey.

Operating in a challenging financial context, with a deficit budgeted for the current financial year following a major change programme, the incoming DFO will play a critical role in restoring financial stability, strengthening governance, and ensuring robust infrastructure across finance, IT, facilities and compliance.

Key Responsibilities

• Provide effective leadership of Finance, IT, Governance and Facilities, ensuring development and implementation of strategies and effective practices across all operational areas.
• Drive financial recovery and sustainability: deliver robust financial planning, budgeting, reporting and control processes, while providing clear and strategic advice to the Board and Executive Director.
• Lead on governance, including regulatory compliance, Board reporting, and supporting a review of the organisation’s dual legal structure (limited company and charitable trust).
• Oversee people management within the Finance team, ensuring high performance, effective development, and clear leadership through a period of significant change.

The Candidate

• Professional accountancy qualification and significant leadership experience at Director level, ideally including the charity sector.
• A strong track record of restoring financial stability and leading organisations through periods of financial and cultural change.
• Experience of managing governance, compliance, IT and central services.
• Excellent judgement, interpersonal and influencing skills, with the ability to handle sensitive and complex issues (e.g. disciplinary/capability cases, compliance matters, decision-making in ambiguity).

For further information and to apply for this exciting interim opportunity, please contact Syed at Civitas Charity Recruitment.

Role summary

The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.

Terms and conditions

Salary: £21,064.54 pro rata (£29,489.77 FTE)  

Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.

Location: The Minster Centre, Queens Park, NW6 6RD

Contract: Part time, permanent

Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service

Annual leave: 33 days (including bank holidays) 

Responsible for: Receptionists

Reports to: Facilities and Membership Manager

How to apply

Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.

To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.

Background

The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.

The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.

Job summary

The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.

Duties and responsibilities

Oversee and manage the Reception Team

• Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.

General management of Reception

• Receive and welcome visitors.
• Co-ordinate access to the building, opening and closing of the building.
• Respond appropriately to emergencies.
• Order stationary and other supplies as requested.
• Manage petty cash.
• Keep the reception area tidy.
• Ensure there are adequate supplies of daily refreshments and organise catering for specific events.

Event and training support

• Set up for events and assist with special or evening events when requested.
• Organise and keep track of First Aid and Fire Marshal trainings.

Administration

• Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
• Deal with room booking enquiries and bookings for events.
• Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
• Undertake data entry tasks, or similar, in quiet periods.
• Deal with customer queries or complaints politely and positively.

Facilities

• Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
• Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
• Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
• Undertake small repairs of damaged equipment or fixings.

IT support

• Field/triage general IT Support emails with the IT Team.
• Diagnose and resolve equipment issues on site.
• Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
• Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
• Manage tutor Zoom accounts.
• Schedule Zoom sessions.

Student support and progression 

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years. 
• Oversee the recording of student progression. 
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. 

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.

Make a difference where it matters most.

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Are you a highly organised and proactive administrator with a passion for supporting volunteers and making a real impact?

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Samaritans is looking for a motivated and highly organised Prison Support Administrator to support our life saving work in prisons. You’ll play a vital part in delivering the Listener scheme - a unique peer support programme that helps prevent suicide and provides emotional support to people in prisons.

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Contract terms:

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• Fixed Term Contract (until 31 March 2026) - with possibility of extension when multi-year funding received
• £25,000 - £30,000 (FTE) per annum with Benefits
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Hybrid: Linked to our Ewell (Surrey) office with home and office working.
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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What you’ll do:

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In this role, you’ll provide essential administrative and operational support to our dedicated prison support volunteers, internal teams, and wider stakeholders across the prison estate. From triaging mailbox queries and coordinating meetings to helping onboard new volunteers and manage project documentation, your attention to detail and proactive approach will help us run an effective and impactful service.

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Every hour. Every day. Every life – Samaritans is here for anyone struggling to cope. Our work in prisons is a crucial part of that mission. You’ll be joining a passionate, supportive team where your contribution directly impacts some of the most vulnerable people in our society.

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What you’ll bring:

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• Proven experience in providing admin support within a busy team.
• Excellent communication and relationship-building skills.
• Strong IT skills and confidence managing databases.
• A keen ability to manage competing deadlines and priorities.
• An understanding of the prison environment or experience working with volunteers is desirable but not essential.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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To apply, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: 9am on Monday 1 September

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Interviews: W/c 8th September

Venn Group is delighted to be supporting an established and award-winning human rights charity in recruiting an Interim Director of Finance & Operations to provide leadership during an exciting period of transformation.

You will join a collaborative and passionate Senior Management Team, leading the Finance, IT, and Estates functions, and contributing at Board level to strategic decision-making. This is a hands-on, high-impact leadership position offering the opportunity to work alongside sector-leading trustees and senior executives.

Key responsibilities of the role:

• Provide clear, actionable financial advice to the Senior Management Team and Board to support long-term strategic decision-making
• Conduct detailed income and expenditure analysis, identifying trends, risks, and opportunities
• Review and provide guidance on modernising financial systems and processes across the organisation, including driving IT and digital transformation to improve efficiency and reporting
• Offer day-to-day management, mentoring, and support to the Finance, IT, and Estates teams, ensuring smooth operations and clear priorities
• Stabilise the charity’s estates, including overseeing negotiations and planning around decommissioned premises, developing operational plans for regional teams, and securing tenants to co-share premises
• Ensure statutory reporting, compliance, and governance requirements are met
• Act as a trusted advisor to trustees and senior executives on financial, operational, and strategic matters

Ideal candidate profile:

• Qualified Accountant
• Proven track record as a senior finance leader within the charity sector
• Executive-level experience in delivering digital transformation and improving operational efficiency
• Strong leadership skills with the ability to inspire and engage teams
• Exceptional stakeholder management and Board-level communication skills

Agency reference number: J90363

Location: London

Duration: 3- 6 month interim assignment

Pay rate: £400 - £425 per day

Working hours: Full-time

Working pattern: Hybrid

Start date: August

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.