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Top job
Church of England, City of London (Hybrid)
Up to £42114 per annum
Posted 4 days ago
Top job
Rethink Mental Illness, Dawlish, Devon (On-site)
£16,212 - £18,851.43 per year (This is the pro-rata salary)
Join the team in delivering high-quality, recovery-focused care to people with complex mental health needs.
Posted 1 day ago
Third Solutions, London (Hybrid)
Up to £42000 per annum
Posted 2 weeks ago Apply Now
Closing today at 23:30
MS Society UK, N4, London (Hybrid)
Starting from £35,825 per annum
Posted 2 weeks ago
Closing in 5 days
St Michael's Hospice, Saint Leonards-on-sea (Hybrid)
Circa £80,000 per annum
This is a rare opportunity to lead at the heart of a respected charity during a pivotal moment as we embark on an ambitious programme.
Posted 5 days ago
Global Leadership Foundation UK, London (Hybrid)
£65,000 per year
A global network of former senior government leaders offering to share experience privately and discreetly with today's national leaders
Posted 1 week ago Apply Now
Closing in 6 days
PMRGCAuk, Remote
£27,000 - £30,000 (FTE) Actual: 0.6FTE £16,200- £18,000
Posted 1 day ago Apply Now
MPS SOCIETY, Amersham (Hybrid)
£36,000 - £41,000 per year
Seeking someone passionate about our aims of helping transform the lives of people affected by rare diseases through support and advocacy.
Posted 1 day ago Apply Now
Closing in 7 days
The Nautical Institute, London (Hybrid)
£30,000 - £40,000 per annum (depending on experience) + 9% non-contributory pension after successful completion of three months
Posted 1 week ago Apply Now
Solace Womens Aid, Greater London (Hybrid)
£29,040 - £30,101 per year
Posted 1 day ago
Page 4 of 34
City of London (Hybrid)
Up to £42114 per annum
Permanent
Job description

The Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents and service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services.


The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly, prevent recurrence of issues, and continually improve the end user experience.


The IT Department now executes a mixture of Azure Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 900 staff in the National Church Institution co-located bodies and aims to adopt common solutions across the NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration and applications hosting.

Organisation
Church of England View profile Organisation type Registered Charity Company size 101 - 500

The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.

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Posted on: 23 February 2026
Closing date: 09 March 2026 at 13:51
Job ref: 581
Tags: Christian