It support jobs

Dialogue Earth is looking for an Operations Officer to ensure the smooth running of the organisation’s systems, office environment, and operational support for events. You will be the go-to person for systems development, office management, and the logistical side of our events programme, enabling staff to work efficiently and collaboratively.

Main Responsibilities:

Systems & IT
● Manage Google account (or alternative platform) access and permissions.
● Oversee workflow management systems, ensuring accurate data and system improvements (incl Salesforce or equivalent, and project management tools).
● Maintain cyber security protocols and work with IT providers to resolve issues.
● Manage organisational IT systems, including device procurement, set up, management and disposal.
● Provide training to staff on systems, processes and cyber security protocols.

Office & Facilities
●Liaise with landlord and site management for building matters;
● Oversee insurance renewals, office business rates, and service contracts;
● Maintain safety protocols and ensure compliance with regulations;
● Manage cleaning schedules, office supplies, and equipment;
● Lead on procurement of office resources and IT equipment.

Events & Operations
● Provide logistical support for organisational events, including liaising with travel agencies, booking flights and accommodation, arranging per diems, and supporting visa processes;
● Manage event project plans and timelines;
● Assist senior editors with drafting and processing contracts, MOUs, and event documentation;
● Coordinate event logistics, including venue, catering, printed materials, and translation;
● Create event information packs for participants;
● Maintain the Ops meeting agenda and follow-up actions;
● Update and maintain relevant policies and procedure documents;
● Provide administrative support to HR;
● Provide administrative support to the Board and sub-committees, including scheduling and minuting meetings.

Finance
● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking;
● Manage contracts and renewals for organisational systems and tools, including website hosting.

Essential experience, knowledge and skills:

● Commitment to our values – the search for shared global solutions to climate change and the environmental crisis. Dedication to values of openness, dialogue, ecological and informational integrity, and justice. Dialogue Earth believes that a shared bedrock of accurate information, created through media and strategic communication, is essential for policymakers and the public to make better decisions on critical environmental questions;
● Strong organisational skills, with the ability to manage multiple priorities;
● Excellent verbal, written and communication skills;
● High level of IT literacy with experience in cyber security and IT systems administration;
● Proficiency with cloud-based tools (Google Suite, Salesforce, or similar);
● Event coordination experience;
● Experience in office management;
● Ability to work independently, as well as part of a team.

Desirable experience, knowledge and skills:

● Understanding of charity, media or other relevant SME operations in the UK and internationally;
● Understanding of GDPR and data retention best practice;
● Familiarity with Xero or equivalent finance software;
● Familiarity with Fibery;
● Knowledge of UK employment law and experience providing HR support.

Further information and benefits:

● Salary: £35,523.58 per annum
● Hours: Full-time, on a four-day working week (32 hours per week)
● Contract type: Permanent
● Start date: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. 
● Location: Shoreditch, London. Unfortunately, we are unable to sponsor visa applications for this role.

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Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £26,220

Shift Pattern: Fixed Term/Part time contract until 2029. 24hours a week, Monday to Sunday on a rota which can range between 08:00 - 20:00 You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated team to deliver person centred and bespoke trauma informed support to vulnerable women in Luton. This service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals

 Responsibilities Include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Fundraising Manager 

Location: Home-based, with regular travel across the Thames Valley region 

Salary: c.£38,000 per annum (pro rata if part-time) 

Reports to: Chief Executive Officer 

This role is offered on a full-time basis (37 hours per week), although flexible and part-time working arrangements will be considered for the right candidate.

Purpose: 

Ways Into Work is seeking a proactive and relationship-focused fundraiser to lead and develop income generation across the charity. 

As the charity’s sole fundraising professional, you will play a key role in shaping and delivering a sustainable fundraising strategy, with a particular focus on developing and growing corporate partnerships and business support across the Thames Valley region. 

Alongside corporate fundraising, you will identify and secure support from trusts and foundations, community organisations and individual supporters where appropriate. 

Key Responsibilities:

Corporate Partnerships & Business Development 

- Lead on developing and growing corporate partnerships and sponsorship opportunities. 

- Identify, research and approach prospective corporate supporters. 

- Build and steward long-term relationships with corporate partners. 

- Develop relationships with community groups to encourage fundraising support. 

Trusts & Foundations:

- Research and identify funding opportunities. 

- Write compelling funding applications and reports. 

- Work with colleagues to gather project information to support applications. 

Fundraising Strategy & Income Development:

- Develop and implement a fundraising plan. 

- Diversify income streams. 

- Monitor performance and report to leadership. 

Communications & Supporter Engagement: 

- Support fundraising campaigns and communications. 

- Share impact stories and case studies. 

- Represent the charity at events. 

Fundraising Operations:

- Maintain accurate donor records. 

- Ensure timely acknowledgement of supporters. 

- Support fundraising systems and processes. 

Governance and Compliance:

- Ensure all fundraising activity is ethical and compliant. 

Person Specification:

Essential Skills & Experience 

- Experience in fundraising or partnerships. 

- Strong relationship-building ability. 

- Excellent communication skills. 

- Strong organisational skills. 

- Experience working to targets. 

- Confidence networking externally. 

- Good IT skills and record keeping. 

- Commitment to the mission of Ways Into Work. 

- Full UK driving licence. 

Desirable 

- Experience in corporate partnerships. 

- Experience writing trust applications. 

- Knowledge of CRM systems. 

- Experience in a small charity environment. 

(We reserve the right to close this advertisement early if we receive a high volume of suitable applications)

Ways into Work are committed to safeguarding all clients and staff. We adhere to all local and national policies aimed at promoting the welfare of children and vulnerable adults. Offer of employment is subject to a successful Disclosure and Barring Service check (DBS).

This is an exciting opportunity to lead our approach to monitoring and evaluation at a key moment, ensuring that high-quality evidence underpins our programmes and future growth.

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. The ability to demonstrate impact clearly and credibly, both to inform our own learning and to evidence our effectiveness externally, will be critical to achieving our strategic ambitions.

As a core part of our 2025-30 strategy, the Data and Insights Manager will work to embed consistent and robust evaluation across the organisation. This will be achieved by approaches such as Stories of Change, which combines quantitative data with rich qualitative insight to build a compelling and nuanced understanding of the difference our programmes make.

Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Data and Insights Manager will work closely with colleagues across programmes, communications, fundraising and leadership, you will ensure that data and evidence are actively used to inform decision-making, improve delivery and demonstrate impact to funders, partners and the wider sector.

This is a highly collaborative role with organisation-wide impact, offering the opportunity to shape how Villiers Park learns delivers on its long-term strategic ambitions.

Alex Grant

Assistant Director

Job purpose

The Data and Insights Manager will play a key role in supporting Villiers Park through the collection, analysis and reporting of robust evaluation and monitoring. Working across teams and hubs, the postholder will support consistent data collection, lead analysis and synthesis, and help ensure evidence informs learning, decision-making and external communication. The role will focus on coordinating mixed-methods evaluation, with qualitative approaches, including Stories of Change, as a key way of understanding young people’s experiences of change, or clarity, and the impact of our programmes.

Key responsibilities:

• Working closely with the Assistant Director, develop, implement and review monitoring and evaluation approaches for all programmes, ensuring that the data outputs can be used in a range of ways.
• Collaborate with the Senior Leadership Team (SLT) and wider staff team to develop, implement and review Theories of Change.
• Work with the Programmes team to design and deploy monitoring and evaluation methods to capture and store relevant quantitative and qualitative data from a range of sources, including individuals and via schools/colleges and partner organisations.
• Undertake data analysis and write reports for internal and external audiences on process and impact evaluations for all programmes, including annual school impact reports.
• Support the Communications and Fundraising Teams by providing regularly updated data and evaluation, regional contextual demographic data and comparative national datasets.
• Manage programmes and impact data storage to ensure relevant access is delivered for SLT, Programmes, Fundraising and Communications teams and compliance with GDPR.
• Keep up to date with changes in regulation and best practice in data management and data protection/consent, especially when data subjects are under 18.
• Ensure that all data management and evaluation practices are compliant with statutory safeguarding and GDPR regulations and Villiers Park’s safeguarding, data protection and privacy policies.
• Deliver evaluation training and evaluation review meetings to inform and engage the wider organisation with evaluation practices and the implementation of data and insights.
• Undertake other duties as required to support the mission and work of Villiers Park.

Knowledge, experience and abilities (essential)

• Experience of, and strong interest in, high quality evaluation methodologies, including programme theory, process evaluation, mixed-methods approaches.
• Strong experience of critically appraising data and evidence, and staying abreast of developments within evaluation of youth-based charities and university widening participation, using this to support proportionate, well-evidenced conclusions.
• A strong track record in planning, coordinating and delivering successful evaluation activity across programmes, sites or stakeholder groups, including managing complex workloads, setting priorities and working to agreed timelines and standards.
• Experience of effectively communicating evaluation findings, both written and verbal, to different audiences.
• Strong analytical, problem-solving and decision-making ability, including using evidence, judgement and stakeholder input to resolve challenges in evaluation delivery.

Skills and competencies (essential)

• Strong communication and interpersonal skills, with the ability to build effective relationships and influence stakeholders, articulating evaluation concepts and findings clearly and concisely.
• Skilled in planning, prioritising and managing multiple strands of work to deliver high quality evaluation outputs.
• Analytical and methodical, with the ability to interpret evidence carefully and proportionately.
• An effective manager of evaluation activity across teams, hubs and programme cycles.
• Strong qualitative and mixed-methods analysis skills, including interpretation and reporting.
• Ability to anticipate and identify challenges in evaluation delivery, and work with colleagues to resolve these productively.
• Demonstrate a curiosity about other evaluation methodologies and research from the wider evaluation sector.
• Strong IT and digital skills including Microsoft suite and data management systems.
• A collaborative team member who can also take initiative, work proactively and operate independently where needed, and who has excellent interpersonal skills to facilitate learning conversations and support and advise colleagues to use evidence confidently in practice.

Desirable

• Familiarity with longitudinal or progression tracking and/or data-sharing partnerships.
• Experience of contributing to fundraising proposals with ready evidence and an understanding of fundraising audiences.
• Proficiency in qualitative analysis software, such as NVivo, to support coding, thematic analysis and synthesis.
• Confidence using data management tools such as Dataverse, MS Forms and PowerAutomate, and Power BI for reporting or visualisation.
• Understanding of value-for-money or ROI-related analysis in a social context.

Additional Information:

• The postholder will have some travel to schools, events and partner organisations.
• An enhanced DBS check will be required.
• On occasion, evening work and overnight stays may be required. 
• Hybrid – location local to our Cambridge office or near to one of our Regional Hubs

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies. 

Safeguarding

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.

All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners.  As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.

The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.

The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day.

Job title: The Social Change Nest Financial Controller (Client Funds)

Role Purpose:

This role sits at the heart of our financial controls at the Social Change Nest and combines cash management oversight, payment operations and financial compliance. However, this is not a traditional Financial Controller position. You will work with the team to ensure robust financial controls, accurate reconciliations, secure payment processes and transparent reporting for our diverse portfolio of social impact clients. You will also be a key driver of operational improvement, identifying better ways of working as we scale.

About the Social Change Nest

The Social Change Nest (SCN) is a fiscal hosting organisation that removes the financial and administrative barriers preventing grassroots groups and informal movements from accessing funding. Since 2021, we have supported 700+ groups across the UK and internationally, helping them access over £50 million in funding for causes ranging from climate and housing to racial justice and social wellbeing. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling us to support social action with confidence and transparency. We are at the forefront of fiscal hosting in the UK! 

We’re a growing business operating at pace. We’ve established a lot – but as we grow, we’re still working some things out. The right person will thrive in this environment and relish building out a future-facing finance function. You’ll enjoy problem-solving, feel comfortable handling multiple priorities at once, and seek collaborative solutions. You’ll be adaptable, able to shift focus quickly when things change, and ensure strong communication across the team and with clients to keep everything aligned. 

Key Responsibilities:

1. Payment Processes & Systems Management

●Own and optimise the end-to-end payment infrastructure (banking platforms, expense management tools, Open Collective platform and accounting system integrations)

●Design, implement and monitor robust internal controls to prevent fraud, errors or unauthorised disbursements

●Streamline high-volume payment workflows while maintaining strict adherence to SCN policies

2. Bank Reconciliations & Treasury

●Ensure all client bank accounts are reconciled accurately and daily

●Investigate and resolve any variances between bank statements and the internal ledger immediately

●Track client cash positions to ensure sufficient liquidity for planned social project disbursements

3. Financial Reporting & Compliance

●Produce clear, concise financial reports for clients detailing fund movements and remaining balances

●Act as the lead contact for external audits regarding client cash and payment controls. Support the preparation of year end accounts and SCN’s external Audit as it interfaces with Client funds.

●Ensure all cash management and payment processes comply with UK Anti-Money Laundering supervision and relevant HMRC requirements

4. Operational Innovation & Client Service

●Proactively research and implement new financial technologies to enhance speed, security and transparency of client services

●Continuously evaluate existing workflows to eliminate bottlenecks and improve the client experience

●Lead the roll-out of new financial tools or system upgrades, ensuring smooth transition for internal teams and external partners

5. Leadership & Collaboration

●Line manage 1–2 members of the finance team, providing mentorship and support

●Being the point of escalation for the Finance and Delivery teams on more complex finance queries and dealing directly with our clients for financial solutions

●Contribute to finance team planning and lead on delivery of key projects

●Collaborate effectively with internal and external stakeholders across the organisation

Skills and Experience:

Essential

• Professional accounting qualification: ACA, ACCA or CIMA
• Proven experience in a Financial Controller, Head of Finance or senior audit role with a focus on cash controls and high-volume transactions
• Strong knowledge of financial governance, internal controls and compliance frameworks
• Experience in at least one of the following:

            -managing multi-currency transactions, FX impacts and global banking corridors

            -oversight of restricted funds, ensuring disbursements align with specific grant conditions and reporting requirements

            -implementing AML and KYC protocols and ensuring rigorous due diligence on all fund movements

• IT-literate and confident with leading technological change; advanced Excel skills and track record of implementing operational improvements
• Excellent interpersonal and communication skills — able to translate financial information clearly for non-finance stakeholders
• Strong organisational skills with the ability to work in a fast-paced, dynamic environment while maintaining exceptional attention to detail, and being comfortable with shifting priorities and emerging risks
• Ability to lead, manage, and work effectively both as a member of a team and on own initiative.
• Ability to think strategically, supporting the implementation of a financial strategy and suggesting appropriate changes to SCN’s services.

Desirable

• Experience in the non-profit, charity or client-services sector
• Experience in a fast-growing or start-up environment
• Understanding of power dynamics and community engagement
• Experience with innovative approaches to governance

 Location: London/Hybrid preferred – 2-3 days /week in the office

Reporting To: Finance Director

Contract: Full time, Permanent (flexible working considered)

Salary: £58,000-£60,000

Date Closes: Thursday 11th June

Right to Work in the UK required, no sponsorship available. 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle.

About the role
You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks.

This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers.

About you
We would love to hear from if you:

• Are highly organised with excellent attention to detail.
• Communicate clearly and professionally, both in writing and verbally.
• Enjoy supporting and advising others, delivering exceptional customer service.
• Can work effectively with teams and colleagues across departments to achieve shared goals.
• Handle confidential information with professionalism and discretion.
• Are proactive, adaptable and committed to continuous improvement.
• Have experience in HR administration and a solid understanding of core HR processes.
• Have experience providing HR information, advice and guidance.
• Have worked with and are confident using HR systems and understand the importance of data accuracy.

Weldmar Hospicecare is looking for a dynamic and confident individual to fill an exciting new role as a Community Fundraiser. You will be the heart of our public-facing fundraising, acting as a vital link between the charity and the incredible people of Dorset who raise money for us. 

Your responsibilities will be to:

· Be the primary point of contact for members of the public, schools, and local groups, offering guidance and encouragement to help them achieve their fundraising goals. 

· Build and retain strong relationships, ensuring every supporter feels valued and understands the difference their contribution makes. 

· Play a key role in planning and delivering mass participation fundraising campaigns.

· Represent Weldmar at community events, delivering talks and presentations and attending cheque presentations. 

· Use our CRM (Raiser’s Edge) to record communications and manage donor records, ensuring all public support is acknowledged rapidly and personally. 

We are looking for someone with excellent interpersonal skills who is equally comfortable talking to a large audience or having a quiet, empathic conversation with a bereaved supporter. You don’t need specific qualifications, but you do need great IT skills, a track record of providing excellent customer service, and the ability to manage a busy, varied workload.  A full driving licence is essential to reach our supporters across the county. 

A Disclosure and Barring Service (DBS) Check is required for this role.

A chartered professional membership body has a contract opportunity available that is likely to extend, initially up to May 2027. for a Volunteer Coordinator or Events professional to join them to help support their professional volunteer networks with excellent customer service, administration and events coordination. This opportunity offers flexible hybrid working arrangements.

As the Membership Networks Coordinator, you will support volunteers in the organisation and promotion of online and in person events, as well as supporting during events and meetings. At both local and national events, you will also act as an ambassador for the organisation. You will also provide administrative support to the volunteer management team, this can include being the first point of contact for day-to-day communications with key stakeholders, responding to queries in a timely and helpful way, liaising with IT when volunteers have IT issues, and maintaining up to date contacts and records for all volunteers.  As well as be at events in person to support. 

You will have the following skills and experience:
* Experience of working with volunteers and in a customer facing role
* Good communication skills with the ability to build strong working relationships with colleagues and members via email, phone and face-to-face
* Excellent attention to detail and the ability to keep accurate, up to date records
* Excellent IT literacy, especially Microsoft Office and using a CRM database
* Experience with setting up webinar and online meeting platforms, such as MS Teams, Zoom etc.
* Strong time-management and organisational skills, with the ability to multi-task and co-ordinate other people/diary management.
* Self motivated, pro-active and driven

 There will be an occassional need for you to take a turn to attend an evening in person, which you will be able to take time off in lieu.  Team members work collaboratively to cover this need in turns.

Salary:  £34,000 - £36,000
Contract: Fixed term, likely to extend
 
Closing date:  17th June

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Digital Loyalty Executive (One Supporter Journey)

Location: Various across the UK with flexible/hybrid working options 
Salary: £29,530.68 - £34,352.01 (depending on experience) 
Hours: Full-time, permanent 
Closing Date: June 15th 

Make a Real Difference in a Child's Life 

At Barnardo's, we believe in children – no matter who they are or what they've been through. We work to build stronger families, safer childhoods, and positive futures. 

As part of our Fundraising & Marketing department, the digital team plays a critical role engaging audiences across various digital channels to drive action across time money voice. We're looking for an experienced and ambitious Senior Digital Loyalty Executive to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and life-time value. 

What You'll Be Doing as the Senior Digital Loyalty Executive 

• Driving the digital stewardship and loyalty journeys to maximise the lifetime value of supporters and customers through effective project management of the One Supporter Journey 

• Support the team to deliver growth in the digital loyalty programme (primarily email and SMS) to unlock additional income growth and encourage repeat giving/purchases 

• Provide technical support for stakeholders using our email marketing platforms

• Work collaboratively with the wider digital loyalty team and fundraising teams to spot opportunities for growth to maximise income

• Embed an audience, data-led approach to our digital journeys, putting customer/supporter experience at the heart of every decision 
• Provide timely, relevant reporting to stakeholders to optimise continuously improve our digital marketing

This is a varied, fast-paced role that is at the heart of driving digital income growth at Barnardo's through operational delivery, project management and digital marketing. You'll be part of a committed team that shares learning, supports wellbeing, and is united in a clear mission: delivering change for children. 

What We're Looking For 

We're looking for a Senior Digital Loyalty Executive who has: 

• Digital/email marketing and fundraising experience with a track-record of success

• Experience of developing impactful and relevant digital supporter experiences, part of a holistic customer/supporter experience and journey 

• Experience of planning, implementing and evaluating campaigns, including both fundraising or marketing programmes and strategic or process change projects. 

• Experience of using customer/supporter and market data to inform ideas and strategic plans 

• An understanding and knowledge of digital marketing and how this can support acquisition and growth. 
• Excellent written, communication and interpersonal skills 

You'll also be able to attend in-person meetings at least once a month in central London, and occasionally elsewhere in the UK.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

To support the development and delivery of inclusive programmes and supported employment opportunities for learning disabled people, ensuring participants receive appropriate supportwhile helping to build sustainable opportunities through partnerships and funding. 

Main duties and responsibilities 

Programme and participant support 

• Act as a key contact for learning disabled employees, volunteers and programme participants. 

• Support individuals to engage confidently in activities, work placements and employment opportunities and seek progression routes for all learning-disabled employees. 

• Help identify support needs and practical adjustments to enable participation in clubs and employment programmes. 

• Liaise with staff, families, carers and external support organisations where appropriate. 

• Ensure programmes remain accessible and inclusive. 

Programme coordination 

• Coordinate and oversee learning disability-focused activities: Tuesday evening adult social club; Friday evening youth sport club; hospitality and front of house employment programme. 

• Support scheduling, attendance monitoring and participant communication. 

• Gather feedback, outcomes and participant stories. 

• Help develop new opportunities and pathways for participation, skills and employment. 

• Work with staff across the organisation to embed inclusive practice. 

Funding and development 

• Research grants, trusts and funding opportunities related to disability inclusion, supported employment and community programmes. 

• Support preparation of funding applications and contribute information, participant case studies and impact evidence. 

• Build relationships with local organisations, partners and funders. 

• Help identify opportunities to grow and sustain the role and associated programmes. 

• Maintain records of participation and outcomes. 

• Collect evidence demonstrating impact and learning. 

• Contribute to reports for funders and stakeholders. 

Person specification 

Essential

• Experience working alongside learning disabled people in community, arts, employment or education settings. 

• Strong relationship-building and communication skills. 

• Understanding of inclusive practice and reasonable adjustments. 

• Ability to work independently and identify opportunities. 

• Good organisational skills with an ability to keep accurate records 

• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet 

Desirable

• Support Work qualification or equivalent is preferred but not mandatory 

• Experience with fundraising, partnerships or bid writing desirable 

• An understanding of pan disability and employment

• Local to SEACC 

Essential

• Experience monitoring performance, KPIs, or service outcomes.
• Ability to manage multiple projects effectively.
• Strong communication and interpersonal skills.
• Good IT skills including Microsoft Office and data management systems.
• Commitment to the mission and values of Luton Foodbank.
• Educated to degree level or equivalent professional experience.
• Full UK driving licence and access to a vehicle.

Desirable

• Experience working within the charity sector.
• Knowledge of safeguarding and compliance requirements.
• Experience supporting funding reports or monitoring returns.
• CIPD qualification or relevant HR training.
• Experience in community or social welfare services.
• PRINCE2 Foundation qualification.

Benefits

• Flexible part-time working arrangements
• Pension contribution
• Training and development opportunities
• Opportunity to make a meaningful impact within the local community
• Supportive and values-driven working environment

Learn more about Luton Foodbank

• Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.

About Designability

Designability is a national innovation charity advancing inclusive design across the UK.

The world is full of barriers for disabled people because society is not designed with everyone in mind. For disabled people, those barriers can take away things that everyone deserves: freedom, confidence, and opportunity.

But it doesn’t have to be that way — not if we design and build differently. And that’s where we come in.

By collaborating with disabled people, we dismantle unfair barriers and turn lived experience into practical, creative solutions that unlock everyday independence. From prototypes to sketches, and from problems to solutions, we engineer products and services that make the inaccessible accessible — and we help brands, other charities and designers do the same.
We are at an exciting point in our nearly 60-year history. We have launched our biggest ever research project — The Unfair Index — exploring everyday barriers disabled people face. We will be launching a new international award winning, world-first product — The Accessible Pushchair. And we continue to deliver our flagship service, the Wizzybug Scheme, providing free powered wheelchairs to very young disabled children across the UK.

The Role

We are seeking a highly organised individual to support the day-to-day administrative functions across finance and operations. This is a varied role suited to someone who is detail-oriented, commercially aware, and confident managing multiple priorities in a busy environment.

Key tasks

Finance

· Control and monitoring of the finance inbox

· Manage the purchase and sales ledgers, accurately processing all associated transactions

· Processing incoming donations from various sources and accurately maintaining records

· Support and assist with month and year end processes

· Monitoring and maintaining data and records 

· Ensuring strict adherence to financial controls, processes, and internal procedures

Operations

· Manage and keep up to date the operations annual calendar of activities and compliance requirements

· Liaise with and co-ordinate all external contractors, including utility companies and RUH Estates, to ensure Designability meets all legal requirements and premises remain fully operational and compliant

· Support the staff member responsible for IT, including IT asset and software tracking and administration

· Support the relevant team member with GDPR compliance, including tracking data held

· Assistance with operations administration as required

General

· To conduct such other duties as may be required by the organisation from time to time

· Willing and able to undertake work outside normal hours and to travel as required

· Supporting and collaborating with colleagues across the organisation to achieve our charitable purpose

· Prepared to take on a range of tasks as needed to support the organisation’s work

About you

The successful candidate will have a natural aptitude for numbers, strong organisational skills, and the ability to work collaboratively across different areas of the business. This role requires a high degree of accuracy and attention to detail, helping to ensure that Designability remains compliant. You will be driven by achieving excellence in your work, underpinned by demonstrating Designability behaviours every day: Reflective, Tenacious, Collaborative, Curious and Honest.

If you enjoy variety, take ownership of your work, and can confidently support both financial and operational activities, this could be the new job for you.

Terms of Employment

All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references. 

All applicants must have a legal right to work in the United Kingdom without the need for visa sponsorship - Designability is not able to provide visa sponsorship at this time.

Benefits that come with working for Designability

Looking after its employees is important to Designability. To find out what benefits we currently offer to our team, please visit our website. 

Designability is a Real Living Wage and Disability Confident Employer. We are committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for individual roles; through a process that is fair, open, consistent and free from bias and discrimination.

All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. As a Disability Confident Employer, we are committed to making reasonable adjustments.

‘Offer an Interview’ Scheme

Designability welcomes applications from disabled applicants and is committed to offering an interview to disabled applicants who meet the essential criteria for the role, as set out in the job description.  If you wish your application to be considered under the ‘Offer an interview’ scheme’, please indicate this in your covering letter

Recruitment Timeline

1. Applications open: 19th May 2026

2. Applications close: 9th June 2026

3. Interviews will be held online and/or in person at our Bath office at a mutually convenient time.

Hours: 10 to 15 per week. This role requires a flexibility to work evening and flexible hours to attend Board and Committee meetings and the AGM. 

The Role

This role provides essential administrative support to our Board of Trustees at regular ordinary meetings (including agenda setting), committee meetings and the Annual General Meeting.  

You will be responsible for producing timely and accurate minutes (usually within seven days) of board and other meetings. You will also track and circulate reports and other documentation to trustees and others as appropriate. 

Another key responsibility is ensuring meetings are held in accordance with the governing document.  In addition, you will oversee the timetable for the board review of strategic documents, including the organisational risk register, policies and procedures, and ensure updated documents are added to internal IT systems, as required.

There is also the opportunity for an experienced candidate to get more involved in other areas such as managing meeting schedules, agenda prepping, producing documents such as the Diversity profile, and our Leadership Self-Assessment portfolio.

About you

This role provides essential administrative support to our Board of Trustees at regular ordinary meetings (including agenda setting), committee meetings and the Annual General Meeting.  

You will be responsible for producing timely and accurate minutes (usually within seven days) of board and other meetings. You will also track and circulate reports and other documentation to trustees and others as appropriate. 

Another key responsibility is ensuring meetings are held in accordance with the governing document.  In addition, you will oversee the timetable for the board review of strategic documents, including the organisational risk register, policies and procedures, and ensure updated documents are added to internal IT systems, as required.

There is also the opportunity for an experienced candidate to get more involved in other areas such as managing meeting schedules, agenda prepping, producing documents such as the Diversity profile, and our Leadership Self-Assessment portfolio.

Applications

At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.

Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.

Please also complete and submit our diversity monitoring form with your application.

The closing date for this vacancy is 9am, Monday 22nd June 2026.

Thank you for your interest in Citizens Advice Southampton.