It support jobs
About Pecan
Pecan tackles poverty in Southwark by restoring dignity, belonging and hope through connected community services that address food insecurity, unemployment and isolation. From food banks and employment support to welcoming community spaces, we combine practical help with emotional and community care, helping people regain confidence, feel hopeful and believe in their potential.
About The Role
The Food Bank Coordinator is responsible for the day-to-day coordination and delivery of Southwark Foodbank, ensuring people experiencing financial hardship can access emergency food with dignity, compassion and respect.
The postholder will coordinate Foodbank sessions, support volunteers, maintain effective operational systems and build positive relationships with clients, referral agencies and community partners. Working closely with the Manager: Financial Resilience & Food Security, they will ensure the Foodbank operates safely, efficiently and to a consistently high standard.
Main Responsibilities:
- Foodbank Operations: Coordinate the day-to-day delivery of Southwark Foodbank sessions, ensuring they are well organised, welcoming and responsive to local needs. Prepare Foodbank sessions by ensuring food, equipment, resources and information are available where required.
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Volunteer Coordination: Coordinate and support volunteers during Foodbank sessions, ensuring they feel confident, informed and valued. Act as a first point of contact for volunteer enquiries and support volunteer induction and ongoing engagement.
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Client Support & Community Engagement: Provide a welcoming, inclusive and compassionate environment for everyone accessing the Foodbank. Respond to enquiries from clients, referral agencies, supporters and community organisations in a professional and timely manner.
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Administration, Compliance & Quality: Maintain accurate client, volunteer and service records using organisational databases and systems. Support monitoring, reporting and data collection to demonstrate service performance and impact.
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Cross-Service Collaboration: Work collaboratively with colleagues across Pecan's Food Security services to ensure joined-up support for residents. Provide operational support to Peckham Pantry and other food resilience initiatives during periods of increased demand, staff absence or changing organisational priorities.
Essential Requirements
- Experience coordinating or delivering community, customer-facing or volunteer-led services.
- Experience working with volunteers or supporting volunteer teams.
- Strong organisational and administrative skills with excellent attention to detail.
- Ability to manage competing priorities in a busy operational environment.
- Excellent communication and relationship-building skills.
- Good IT skills, including Microsoft Office and database systems.
- Ability to work independently while contributing positively within a team.
- Commitment to treating everyone with dignity, compassion and respect.
- Commitment to Pecan's mission, values and Christian ethos.
Desirable knowledge/expertise
- Experience within the voluntary or community sector.
- Experience supporting people experiencing poverty, financial hardship or social disadvatage.
- Knowledge of safeguarding, food hygiene and health and safety requirements.
- Experience maintaining monitoring information and service records.
- Full UK driving licence.
Please read the Job Description for more information.
Closing Date: Thursday 3rd September 2026, 9am
Interview Date: Week commencing Monday 7th September 2026, Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 4 pages in total) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our HR email address.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Role
We are seeking a creative, organised and audience-focused Social Media Officer to help myaware develop a more coordinated, consistent and effective social media presence.
This is an exciting opportunity to play a key role in how myaware reaches, supports and engages people affected by myasthenia, as well as families, carers, supporters, fundraisers, healthcare professionals and the wider public. The role will help move myaware’s social media activity from a reactive, team-by-team approach to a more planned and strategic function that supports awareness, fundraising, professional services, membership growth, community engagement and brand consistency.
Working closely with the IT and Digital Communications Manager, Fundraising, Professional Services and colleagues across the organisation, you will help plan, create, schedule and evaluate social media content across myaware’s channels. You will support the development of a social media content calendar, create clear and engaging copy, produce accessible and brand-aligned graphics, and help teams turn their knowledge, updates and campaign activity into content that works for myaware’s audiences.
You will also support the development of reusable templates, clearer content processes, social media reporting, and appropriate use of tools such as Canva, Adobe Creative Cloud and AI-assisted content creation. The role will involve helping myaware make stronger use of formats such as posts, carousels, Stories, Reels, short-form video, polls and direct-message-led campaign activity, while ensuring content remains accurate, sensitive, accessible and appropriate for a health charity.
The Social Media Officer will be predominantly home based within the UK, with occasional travel required. The role will work collaboratively across myaware to support awareness activity, fundraising campaigns, events, community engagement, professional services, membership activity and wider digital communications.
Who We Are Looking For
We are looking for someone with experience creating social media content for an organisation, charity, campaign, community group or similar setting. You will be confident writing clear and engaging copy for different audiences, using social media platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube or similar, and creating or adapting simple graphics using tools such as Canva, Adobe Creative Cloud or equivalent.
You will understand how social media can support awareness, fundraising, services, membership and community engagement, and you will be able to plan and organise content across multiple priorities. You will have a good eye for clarity, accessibility, tone and brand consistency, and be comfortable working with colleagues across different teams to turn ideas into effective social media content.
We are particularly interested in someone who is creative but practical, organised and reliable, warm in their communication style, and sensitive when working with health-related or personal content. You do not need to know everything about myasthenia before applying, but you should be willing to learn about the condition and the needs of people affected by it.
Experience in a charity, health, disability, community or membership organisation would be useful, as would experience supporting fundraising or event promotion through social media, creating Stories, Reels or carousel content, using analytics to improve content planning, or supporting campaigns and awareness activity.
Most importantly, you will share myaware’s values and be committed to helping us reach, support and connect more people affected by myasthenia.
If this sounds like you, we would love to hear from you.
Who are we?
myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Application instructions
Candidates should submit their CV and tailored covering letter by: 11:30pm on Tuesday 25th August 2026.
Provisional interview dates will be week commencing: 07.09.2026
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
Location: Field Based – Across Derby & Derbyshire
Contract: Part Time (28 Hours) – Fixed Term for 1 year.
Salary: £19,635.93 per annum
DBS: Enhanced DBS with Adult Barred List Check Required
Make a difference to someone's recovery journey
At Rethink Mental Illness, we believe that everyone severely affected by mental illness should have a good quality of life. We are looking for a compassionate and motivated Wellbeing Support Coordinator to join our Derbyshire Recovery and Peer Support Service.
This is an exciting opportunity to support people who may be experiencing a range of mental health challenges and complex needs. Working closely with individuals receiving support from Everyturn Mental Health, you'll help people identify their strengths, build confidence, access community resources and take positive steps towards recovery and independence.
If you're someone who can build trusting relationships, inspire hope and empower people to achieve their goals, we'd love to hear from you.
About the role
As a Wellbeing Support Coordinator, you will work directly with people who need additional support to navigate services and connect with opportunities in their local community.
You'll take a person-centred and recovery-focused approach, helping people develop practical solutions around issues such as:
- Mental wellbeing and recovery
- Housing and welfare support
- Benefits and financial wellbeing
- Social isolation and community engagement
- Employment and volunteering opportunities
- Accessing relevant health and support services
Working collaboratively with colleagues, carers, statutory services and community organisations, you'll help ensure individuals receive the right support at the right time and feel empowered to take control of their recovery journey.
What you'll be doing
- Building positive, supportive relationships with people accessing our service
- Identifying needs and supporting the development of personalised recovery plans
- Providing practical and emotional support to help individuals achieve their goals
- Signposting and referring people to appropriate local services and resources
- Supporting people during times of crisis with empathy and professionalism
- Working closely with partner organisations and community services
- Promoting independence, wellbeing and recovery
- Monitoring progress and identifying any concerns or risks
- Contributing to a flexible, collaborative and supportive team environment
- Helping identify gaps in local support provision and opportunities for service development
Who are we looking for?
We're looking for someone who is passionate about supporting people and understands the challenges faced by individuals with complex needs.
You will have:
- A Level 2 qualification in Health & Social Care or equivalent relevant experience
- Experience supporting people with multiple or complex needs
- Excellent communication and relationship-building skills
- A compassionate, resilient and empathetic approach
- Strong organisational skills and the ability to manage a varied workload
- Experience working with external agencies and community services
- An understanding of risk, safeguarding and professional boundaries
- Confidence working independently and as part of a team
- Good IT skills, including Microsoft Office applications
- A full UK driving licence and access to a vehicle for work purposes
Ready to apply?
If you're passionate about supporting people on their mental health recovery journey and want a role where you can make a genuine difference every day, we'd love to hear from you.
Apply today and help us create a better quality of life for people affected by mental illness.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our dedicated Step Provision team and make a real difference to people rebuilding their lives after hospital discharge or preventing unnecessary admissions. You will provide compassionate, person-centred support to individuals with complex needs, creating tailored support and move-on plans while working closely with healthcare, housing and community partners. In this varied role, you'll manage risk, safeguard clients, maintain accurate records, support housing benefit claims and help deliver a safe, welcoming environment. If you're proactive, resilient, collaborative and passionate about empowering people to achieve independence, we'd love to hear from you.
Main Purpose Of The Job:
Our Step provision service provides two differing support models that offer accommodation-based support and assessment This is for people who are being discharged from the hospital using the discharge to assess model. The Step-Down provision in Oxfordshire is run in partnership between Homeless Oxfordshire and Connection Support. The Step-Up service provides accommodation-based support which acts on a model to prevent people having the need to go into hospital. Working as part of a small dynamic and enthusiastic team to deliver a safe and supportive service to all residents, identifying need and delivering the case management of clients with complex needs working in partnership with other agencies to create holistic, individualized support and move on plans for clients who are temporarily housed due to their health needs.
Main Areas of Responsibility:
- To be part of a team running a new and dynamic service assessing and managing risk for individuals and in the service.
- Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
- To work in partnership with Connection Support Step provision and Out of Hospital Team.
- To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
- To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
- Report any safeguarding concerns without delay in line with procedures.
- To make and maintain Housing Benefit claims.
- Manage challenging situations in line with procedures and ensure the safety of yourself and others.
- Ensure that IT systems are updated as required and concise record keeping is completed promptly.
- Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Employment Details:
- Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely)
- Job Title: Director of Operations
- Reporting to: CEO, with accountability to the Board of Trustees
- Line Manages: Operations Co-ordinator and Finance Officer
- Employment Type: Full-Time (40hrs Per Week)
- Start date: October 2026 (Ideally, or later if you have a notice period)
Benefits:
- Annual Leave: 25 days (Exclusive of Bank Holiday)
- 1 x WFH/flexi working as per policy
- CPD Budget: £1000
- Group Life Insurance
- Discount on Food (Specific Restaurants)
- Free Brunch every Thursday
- Company Well-being Events
- Pension Contribution
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
- COLLABORATIVE
We co-curate programmes with our Sis-Stars. We seek powerful partnerships. - EVIDENCE-BASED
We build trust and respect within our sector. - MASTERFUL
We aim for excellence as standard and share our learning. - SOLUTION-FOCUSED
We innovate to overcome challenges with a long-term goal in mind. - TENACIOUS
We are not afraid to take a stand and push for change.
Key Responsibilities
Strategic Leadership and Implementation
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action.
- Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions.
- Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery.
- Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed.
- Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes.
- Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement.
- Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions.
Financial Strategy and Audit
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability.
- Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience.
- Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making.
- Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions.
- Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process.
- Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice.
Financial Management
- Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities.
- Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve.
- Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance.
- Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators.
- Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model.
- Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation.
- Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters.
- Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed.
- Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date.
- Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors
Culture and Operational Effectiveness
- Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability.
- Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women.
- Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency.
- Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth.
People Planning and Management
- Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions.
- Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development.
- Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations.
- Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need.
- Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development.
- Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions.
- Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit.
- Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values.
Compliance and Risk Management
- Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer.
- Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission.
- Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees.
- Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.
Governance, Communications and Facilities
- Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team.
- Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively.
- Work closely with trustees through the Finance and Audit committee
- Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs.
- Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required.
- Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities.
- Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed.
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
- Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation.
- Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes.
- Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money.
- Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board.
- Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams.
- Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change.
- A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees.
- Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers.
- A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making.
Skills and Leadership Approach
- An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation.
- The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations.
- Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail.
- Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly.
- Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum.
- Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board.
- A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action.
- The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR.
- Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy.
Values and Commitment
- A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women.
- The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making.
- A commitment to continuous learning, reflective practice and personal and professional development.
Desirable
- Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women.
- Experience of working within a founder-led organisation or alongside a founder CEO.
- Experience of supporting an organisation through growth, restructuring or the development of a new strategy.
- Knowledge of culturally competent, trauma-informed or relational approaches to working with young people.
- A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership.
- Experience working with social care and educational service providers (statutory and third sector).
- Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation.
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?
We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.
This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.
The role will include:
- Carrying out strengths-based Care Act assessments and reviews
- Developing person-centred support plans with individuals and families
- Providing clear and accessible information about care, support and local opportunities
- Working alongside health, social care and voluntary sector partners
- Maintaining accurate records and contributing to quality and performance monitoring
About us
Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.
We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.
We are part of One Bexley; a partnership of 8 local charities who have come together to support local people with care and support needs in new and creative ways. Working as a Trusted Assessor based in Bexley Mencap you will enable people to find the right support services that meet their needs and fulfil their personal goals, supporting them to maintain their independence for as long as possible and helping them to plan ahead. You will do this by building trusting relationships with individuals and their families, identifying the strengths that they have as well as their support needs and linking people with existing services and networks in their local neighbourhood.
About the role
The Trusted Assessor supports adults with care and support needs through strengths-based assessment, support planning and review. You will work alongside adults with a learning disability and neurodiverse people to understand what is important to them, identify their strengths, assess eligible needs and develop personalised support plans that promote independence, wellbeing and positive risk taking. You will also help people understand Care Act processes, personal budgets and Direct Payments where appropriate, while working closely with health, social care and voluntary sector partners.
About You
You will share our commitment to putting people first, treating everyone with dignity and respect, and recognising the importance of listening to lived experience. You will ideally have experience of assessment, support planning or care coordination and be confident building trusting relationships with people from a wide range of backgrounds. Most importantly, you will believe in strengths-based, person-centred practice and enjoy working collaboratively to achieve better outcomes.
We are seeking a motivated and organised candidate with experience in social care, support planning or a related advice-based role. You will be someone who understands person-centred support and believes in helping people have real choice and control in their lives. We are looking for someone who genuinely cares about improving outcomes for people with care and support needs.
You will need to have excellent interpersonal and communication skills to build trusted relationships with residents. You will also need the confidence to explain complex information clearly, support people to understand their responsibilities, and manage a varied caseload effectively.
You will need to be approachable, solutions-focused and able to work independently. Strong organisational skills and good IT skills are essential to ensure accurate record keeping and effective case management.
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.
The client requests no contact from agencies or media sales.
Location: Any of our King's Trust offices (flexible with a minimum of 2 days in the office)
Interviews: 9th September 2026
We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to support the Head of Procurement to take the department to the next level.
You will use your commercial focus and expertise to drive best practices in our projects, managing various aspects of spending from RfQs for tail-end to tendering on our eProcurement portal for large project procurements. You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement understanding, driving value for money, strategic projects and managing the supply chain.
You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. Sustainability, Social Value and EDI are important to the Trust as a Charity, and so you will strive to embed this in our supply chain with the key suppliers that we work with.
This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background in procurement.
Although this role is based in Manchester, you will be expected to travel to our centres across the U.K. with the requirement to stay away from home one or two nights a week if you’re working on key projects in certain areas. Primary locations for this work are Birmingham, Glasgow and London.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Procurement Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Procurement Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Hope for the Young
Hope for the Young removes the obstacles to young refugees and sanctuary-seekers’ education and wellbeing through mentoring, advocacy, and financial support.
The Mentoring Programme supports young refugees and sanctuary-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors help with teaching English, enrolment advice, study skills, confidence and trust building, and provide emotional and practical support that helps young people access new services, adapt and settle into their communities.
The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and sanctuary-seekers to access education in the UK.
About this role
Hope for the Young is looking for an experienced and proactive Head of Finance and Operations to lead the smooth running of our finance, systems, HR and office functions. This is a hands-on role at the heart of a small, ambitious charity, giving you the opportunity to shape how we operate as we grow our support for young refugees and sanctuary-seekers across London.
You will oversee financial management and reporting, ensuring accurate records, robust controls and clear budgeting and forecasting to support the charity's long-term sustainability. You will also lead on our Salesforce system and wider data practices, manage day-to-day office and operational matters, and take responsibility for HR across the organisation. You will also line-manage our Finance and Administration Officer.
This is a varied and rewarding role for someone who enjoys working across multiple areas of responsibility and thrives in a small team environment. Working closely with the CEO and Head of Programmes, you will play a central role in ensuring Hope for the Young has the systems, processes and people in place to deliver our mission effectively, efficiently and sustainably, helping us support more young people seeking safety to build safe, hopeful futures.
We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).
Key responsibilities
Financial Management & Reporting
· Lead and oversee the charity's financial management, ensuring robust controls, effective processes and compliance with financial policies and procedures.
· Lead budgeting, forecasting, cash flow management and financial planning in collaboration with the CEO and Head of Programmes to support organisational sustainability.
· Oversee the delivery of day-to-day finance operations, including bookkeeping, payroll, accounts payable and receivable, and financial record-keeping, delivered by the Finance and Administration Officer, providing guidance, training, and support as necessary.
· Monitor income, expenditure, reserves and restricted and unrestricted funds, ensuring accurate financial reporting and effective resource management.
· Prepare and present monthly management accounts, financial reports and analysis to support decision-making by the CEO and Board.
· Maintain and strengthen financial controls, delegated authority arrangements and audit processes to ensure strong financial governance.
Leadership, Governance and Organisational Management
· Lead organisational operational planning and risk management, ensuring systems, processes and resources align with and support delivery of the strategic plan
· Sit as a member of the Senior Leadership Team (SLT), contributing to organisational strategy, cross-team planning and key decision-making alongside the CEO and Head of Programmes.
· Maintain the organisational risk register, working with the CEO and Board to identify and mitigate strategic and operational risks.
· Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
IT and Office Management
· Lead the development, administration and optimisation of Salesforce, other fundraising platforms and related system integrations to support fundraising, donor engagement and programme delivery, liaising closely with the Salesforce consultant to implement system enhancements and resolve issues.
· Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.
· Oversee the IT infrastructure, managing the procurement and ongoing maintenance of IT hardware, systems and software with support from the external IT provider.
· Provide training, guidance and user support on Salesforce, Sharepoint, and all related platforms to maximise staff capability and system adoption.
· Ensure a fully functioning office base which enables Hope for the Young to deliver its operational activities in the most efficient and effective manner.
Human Resource Management
· Lead and oversee HR operations, including the recruitment, onboarding and retention of staff and volunteers
· Oversee employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning
· Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, employee benefits and people processes
· Lead on team wellbeing, fostering a supportive, inclusive, and resilient working culture across the team
The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.
Benefits
• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period
• Flexible/hybrid working arrangements
• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline
• Regular development opportunities to support professional development
• Quarterly wellbeing afternoons – group outings or activities to relax and unwind
Further Information
• You must have the right to work in the UK to apply for this job.
• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.
• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.
• There is a 3-month probation period for this role.
To Apply
We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Head of Finance and Operations, we would love to hear from you.
We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.
To submit your application you will need to send your CV and supporting letter, outlining how you meet the person specification for this post and explaining why you would like to work for Hope for the Young.The deadline to apply is 9am Thursday 3rd September. Interviews will take place on 10th and 11th September. If successful, you will be invited to a second interview the following week.
The client requests no contact from agencies or media sales.
Waking Night Support Worker
Night Shelter Southampton
42 Hours per week, on a rota basis of 4 on and 4 off
Salary Point: 20 (£29,453 per annum for 42 hours per week)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You’ll Make
As a Waking Night Support Worker, you will be on the frontline of providing a safe, trauma-informed service for vulnerable adults in Southampton who are rough sleeping or at immediate risk of it. You will be the steady presence throughout the night, ensuring service users who have no other safe housing options feel welcomed and secure.
Your role is vital to the smooth running of the shelter, from the initial intake at 20:30 through to the morning transition. Whether you are conducting security patrols, assisting with housing management, or simply offering emotional support and de-escalation, your work directly contributes to a safe environment where individuals can begin their journey away from the streets.
Who We’re Looking For
We are looking for compassionate, resilient individuals who understand the complexities of homelessness, mental health, and substance misuse. You should be someone who remains calm under pressure and can handle challenging behaviour with a professional, trauma-informed approach.
As this role involves a "4 on, 4 off" night shift pattern, you must be comfortable working independently during the night while maintaining strong communication with your wider team and the Operational Security Team. We value staff who take initiative, maintain clear professional boundaries, and are committed to the safety and wellbeing of our service users.
Essential Qualities and Skills
To be successful in this role, you will need to demonstrate:
- Experience & Knowledge: A background in working with vulnerable adults and an understanding of safeguarding, protection protocols, and lone working procedures.
- Communication: The ability to listen and communicate effectively with clients and colleagues, including providing clear handovers regarding risks.
- Crisis Management: Confidence in using your initiative to respond to emergencies and the ability to carry out risk assessments and management plans.
- Administrative & IT Literacy: Sufficient IT skills to use data management systems (INFORM), update online handovers, and complete incident reports by the end of your shift.
- Commitment to Safety: A proactive approach to health and safety, including a willingness to undertake training in administering naloxone and acting as a Fire Warden or First Aider.
- Practicality: Willingness to assist with site management, including setting out breakfast, managing laundry/linen, and ensuring communal areas remain clean.
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
- Electric Car Scheme
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Application closing date: Sunday 6th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Hours: Waking nights – 40 hours per week
Are you ready to make a difference in the quiet hours of the night?
We’re looking for a Waking Nights Support Worker to join us, supporting young people aged 16-25 who have high support needs.
In this role, you’ll be safeguarding wellbeing, encouraging positive relationships, and supporting each resident’s journey towards independence, all while ensuring the safety, calm, and security of our service overnight.
A Typical Night in the Role
Your shift will start with a handover from the day team before you prepare for the night ahead. You’ll carry out building checks to make sure the environment is safe, address tenancy issues like smoking or noise, and be available to respond to any emergencies. You may host activities like a film night to build community spirit, but you’ll also be prepared to de-escalate challenging situations, offer emotional support, and ensure all residents feel safe.
What We’re Looking For
We want to hear from candidates who can demonstrate, through their application, how they meet the following criteria:
Background: Experience working with vulnerable young people (16-25 years) in social housing, education, or the charity sector, with a focus on development and personal growth.
Complex Needs: Professional experience of supporting people with complex needs, including homelessness, mental health, high-risk or high-harm behaviours, or high vulnerability.
Managing Challenging Behaviour & Maintaining Professional Boundaries: Experience of working with young people who display challenging behaviour or conflict, while remaining approachable, engaging effectively, providing constructive support, and maintaining appropriate professional boundaries.
Safeguarding and Trauma-Informed Principles: Thorough and up-to-date knowledge of safeguarding and trauma-informed care.
IT Skills, Complex Casework & Time Management: Good IT skills, demonstrable experience of managing a complex caseload, strong report writing skills, and effective time management.
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get
• 25 days’ annual leave
• Flexible benefits including healthcare, dental, and discounts.
• 4x Life Assurance and up to 10% pension contribution.
• Professional development, including funded apprenticeships.
• Two paid volunteering days each year.
• Family-friendly policies and a supportive team culture.
Please read before applying
We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone!
Interview Process:
The selection process for this role will include an in-person assessment centre, comprising both group exercises and individual assessments/interviews.
This will take place on Thursday 3rd September in Berkhamsted, from 9:30am to 1:00pm. Candidates should be available for the full duration of the assessment centre.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Are you looking for a fulfilling role where you can make a real difference?
We have an exciting opportunity at our London Battersea centre to support the day-to-day operations of our client services team.
Thrive is a national charity that uses gardening to change lives. We’re looking for a
Client Services Coordinator (Client Gardeners) who will provide office and operational
support to our delivery team.
Working as a key part of the team at Thrive in London, the Client Services Coordinator
will provide administrative support and be responsible for the client gardener referral
functions at the centre. The successful candidate will have administrative and
organisational skills and up to date IT knowledge.
Appointment to this post will be subject to a satisfactory Disclosure and Barring
Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal
record will not necessarily prevent an individual from working for Thrive.
conversation about the role, please email recruitment in
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Friday 21st August
First Stage Interviews: W/C 24th August . Second Interviews will be scheduled for the following week.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Office Manager to provide comprehensive administrative, office management, IT coordination, and executive support across the Trust.
Working closely with the Chief of Staff, you will play a central role in ensuring the smooth and efficient running of the organisation, delivering high-quality support to staff, Trustees, and visitors alike.
If you are a proactive individual seeking an opportunity to make a meaningful contribution and support the Trust's important work, we would be delighted to hear from you
To provide welfare and support to ex-Gurkhas, their families and their communities in Nepal to enable our beneficiaries to live their lives in dignity



We are seeking an experienced, highly organised and proactive Operations Manager to play a central role in keeping our London office running smoothly and supporting our wider team and organisation. The ideal candidate will have strong liberal instincts and support our mission to defend civil liberties in the UK.
This is a varied and hands-on role with responsibility across multiple operational areas, ensuring everything runs smoothly behind the scenes. It is a new role to the organisation, initially offered as a 12 month fixed term contract, with the possibility of extension.
Why join Big Brother Watch?
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A genuinely flexible, part-time role designed to support work-life balance
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A dynamic, successful and friendly team in a supportive working environment
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The opportunity to take ownership of an important and varied role
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The chance to contribute to an organisation at the forefront of defending freedom in the UK
Flexible working that works for you
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16 hours per work, with flexibility as to how these are worked
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We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours, potentially variations across term times / school holidays)
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Hybrid working, in practice will likely require min. 50% office attendance
The rest of our team works full time in-office. However, for this particular part-time role we aim to agree on a working pattern that provides consistency and predictability while fitting around your other commitments. We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.
About you
You’ll have strong experience managing or co-ordinating a busy office or operational environment. You’ll be confident in taking on tasks proactively, looking for ways to plan ahead to ensure smooth operational running and improved efficiency, and independently finding solutions. You’ll have excellent communication skills, liaising with all team members and providing the team with essential operational support as needed. You’ll have good IT office skills.
Operations Manager job description
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Take ownership of the day-to-day running of the London office, ensuring it is organised and efficient
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Help co-ordinate logistics for meetings and staff travel
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Co-ordinate IT support, equipment and asset management
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Lead IT migration projects (e.g. changing software/support suppliers, as directed)
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Ensure the office and kitchen are adequately supplied
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Support with HR admin including recruitment of staff, volunteers and contractors
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Organise staff socials
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Organise cycle to work scheme
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Liaise with accountants, support basic book-keeping (receipt filing)
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Support with internal file storage, physical and digital
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Support with maintenance of databases
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Assist with postage and physical mailouts to our supporters
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Commit to highest standards of data protection
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Periodically undertake required office risk assessments
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of 7 (growing to 8) staff members and 5 volunteers.
Big Brother Watch is a UK civil liberties campaign group fighting for a free future; to reclaim our privacy and defend freedom of speech.
The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.
A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.
Who we're looking for
We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.
You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs.
The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.