It support jobs

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

Find out more about our values and what we do by visiting our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB’s three strategic priority areas: Green Transition, Infrastructure and Services.

Key responsibilities

1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB.

2. Making use of media and parliamentary tracking software keep abreast of SIB’s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage.

3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence.

4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB’s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained. 

5. Support the drafting of consultation responses and press releases using SIB’s core messaging, reporting, research and data.

6. Support SIB’s annual party conference attendance with coordination and administration in advance and in person.

7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others.

8. Draft internal and external copy for newsletters and the SIB intranet and website.

9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories.

10. Attend and provide oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting.

11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels.

12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks.

13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.

14. Work in line with the organisation's values, principles and processes to achieve operational excellence.

15. Adopt our continuous improvement and learning ethos

16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

17. Support and contribute to the implementation and delivery of SIB’s strategy

18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Previous experience of working in a public policy, PR, marketing, external affairs or communications role
• Excellent writing skills
• Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
• Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
• Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
• Experience of building effective media partnerships
• Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
• Experience of developing and delivering effective communications campaigns, including through a range of digital channels
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
• An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Data visualisation skills
• Data storytelling
• A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
• Understanding of the UK charity and social enterprise sectors

Education / Professional experience

• Experience in policy, research and media
• Experience of collaborative working across teams
• In-depth digital communications expertise

Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.

This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.

You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.

Role purpose

• To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat

• Deliver Financial Capability and Income Maximisation advice to clients

• Support Clients to understand the benefits systems and application processes 

• To share responsibility for compliance with Projects, targets and requirements.

• Ensure high quality standards are met and that data is captured and recorded accurately. 

• To work effectively with other partners and stakeholders to deliver a seamless service to clients

• Undertake service delivery at Outreach venues across the city  as required. 

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat 

• Conduct initial assessments to understand clients' needs and identify the key issues.

• Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.

• Explain complex information clearly and concisely, ensuring clients understand their options.

• Assist clients in exploring different solutions and making informed decisions.

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Liaise with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Comply with all organizational policies, procedures, and guidelines in the performance of all duties

Research and campaigns 

● Assist with research and campaigns work by providing information about clients' circumstances. 

● Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

● Monitor service provision to ensure that it reaches the widest possible client group. 

● Alert other staff to local and national issues. 

Essential Skills & Experience:

• Proven experience in providing high-quality advice and support to clients.

• Ability to explain complex information clearly and concisely

• Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.

• Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.

• Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.

• Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.

• Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.

• Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.

• A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.

• A strong work ethic and a proven ability to adapt to changing priorities and targets

• Understanding of welfare rights and benefits 

In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

About the Role

We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You’ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You’ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success. 

The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We’re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good. 

About Greater Change

Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.

On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.

Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.

Main Responsibilities

1. Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations.

2. Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes.

3. Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness.

4. Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls.

5. Liaise closely with support workers in partner organisations to progress referrals and resolve issues.

6. Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources.

7. Ensure high-quality partnership management across all contracts, including the development of tailored resources as required.

8. Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders.

Essential Skills, Knowledge and Experience

• Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines.
• Excellent attention to detail with a consistent focus on accuracy and process.
• Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities.
• Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions.
• Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person.
• Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders.
• Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good.

Desired Skills, Knowledge and Experience

In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:

• Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar.
• Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome. 
• A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed. 
• Strong IT skills in particular G-Suite, Canva and Microsoft Office.
• Experience using CRM systems, in particular Salesforce. 

Personal Attributes

• High and positive energy levels; you thrive when working at pace.
• You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.
• Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.
• Strong team player who can collaborate and work with others to achieve results.

We welcome applications from candidates with lived experience of homelessness.

Why Join Us?

• Salary: £33,275.44
• Up to 5% pension matching
• Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.
• 9 day fortnight (every alternate week is a 4 day week).
• Macbook or PC.
• A work from home budget of up to £250 to buy what you need for your home setup.
• Frequent team lunches, and quarterly team activity days.
• Training budget of £800/year, to upskill on anything directly related to your work.
• A remote working allowance of up to 10 days per year (pro rata).
• A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.

How to Apply

If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you. 

Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.

Please demonstrate how you reflect our core values and personal attributes throughout your application. 

Application Deadline: Monday 9th February 2026

Interview Date: Rolling Basis - We plan to interview throughout January and February.

We will review applications as we receive them, so we encourage you to submit your application as early as possible.

Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.

We are looking for a Home from Hospital Co-ordinator – working across Craven, Silsden and parts of Keighley

Up to 37 hours per week (job share can be considered)
Salary: £24,437- £26,802 (full time equivalent)

Are you passionate about supporting individuals after hospital stays? Join our experienced team at Carers’ Resource. We specialise in helping individuals transition from hospital to home, emphasising independence and wellbeing.

Key Responsibilities:

• Support individuals discharged from hospital, aiding in their transition to home life.
• Assess client needs and develop tailored support plans.
• Collaborate with hospital staff and community health & social care teams.
• Establish referral pathways to increase community awareness.

Requirements:

• Previous experience in assessing client needs and developing support plans.
• Ability to provide support in home settings.
• Strong interpersonal skills and ability to work independently.
• Previous experience of inputting information to a database.
  
  

Additional Information: no personal care involved.

Contact Vanessa Rayner if you wish to discuss the role.

Closing date for applications: Sunday 15th February 2026. 
Initial virtual Interviews will take place on Thursday 19th February 2026

Team: Lifeline

Location: Remote with travel across the UK, approximately once per month (more frequent initially) to facilitate meetings, provide presentations and line management

Work pattern: 35 hours per week, Monday to Friday, 9am-5pm

Salary: Up to £49,655.50 per year

Contract: 12-month fixed term contract

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

This role requires a basic DBS check.

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our National Lifeline Service Manager:

• lead the team to ensure the day to day running of our Lifeline service
• line management of the Lifeline Managers across the UK
• shape and manage any planned expansion of the project into new areas
• promote and develop the service across the sector

About the Lifeline team:

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• the majority of our referrals come from women fleeing domestic abuse via women-only services.
• the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
• our team consists of a National Lifeline Service Manager, Lifeline Managers and Lifeline Caseworkers

What we’re looking for in our National Lifeline Service Manager:

• experience in leading teams
• experience of working with or on behalf of vulnerable adults/families
• excellent communication skills and ability to build strong relations
• ability to deal with sensitive situations and cope under pressure in an appropriate manner
• strong organisational skills and able to prioritise and manage workload
• project management skills
• a UK driving licence and access to your own vehicle or good access to public transport with connections across the UK
• strong IT skills including Microsoft Office

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 23 January 2026

Virtual interview date: w/c 16 February 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form
2. video screening
3. virtual interview

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We’re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.

What you’ll do

As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.

Please note this role is 20 hours Monday to Friday, 4 hours per day. The office base for this role is based at Rose Acre Gardens. 

What you’ll need

• Experience in housing management and working with older people.
• Strong interpersonal and customer service skills, with clear written and verbal communication.
• Good IT skills, including Microsoft Office, and strong administration abilities.
• Knowledge of health and safety compliance and understanding of care and support needs for older people.
• Ability to manage budgets and work independently while building positive relationships with stakeholders.

Why join us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer 

• 30 days’ annual holiday, plus bank holidays (pro rata) 
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• Up to 10% pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. 

Closing date: 20th January 2026 at midnight.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Help protect the green spaces that matter to every community — forever

Parks, playgrounds, sports fields and green spaces are essential to our physical and mental wellbeing, to thriving communities, and to a healthier planet. Yet too many of these spaces are under threat.

Fields in Trust exists to change that. For over 100 years, we have worked to legally protect the UK’s green spaces so they can never be lost to development. Following our centenary year and the launch of a bold new five-year strategy, we are now focused on growing our impact, strengthening our organisation, and securing our long-term future.

The opportunity

We are seeking a values-driven Director of Finance and Resources to join our Senior Leadership Team at a pivotal moment for the charity.

This part-time role is about far more than numbers. It is an opportunity to use your financial leadership to safeguard green spaces for generations to come — ensuring Fields in Trust has the resilience, systems and governance needed to deliver lasting impact.

You will play a central role in shaping our financial strategy as we diversify income, develop new commercial opportunities, and continue to evolve as an organisation. Alongside finance, you will also provide strategic oversight of our resources, including IT, HR, facilities and risk.

What you’ll do

• Shape and lead a long-term financial strategy that supports our mission and ambitions
• Provide clear, insightful financial analysis and forecasting to inform strategic decisions
• Work closely with trustees and the Finance, Audit and Risk Committee to ensure strong governance, transparency and accountability
• Strengthen and develop the finance function (currently outsourced), embedding robust systems, controls and reporting
• Support the growth of new income streams through financial modelling and commercial insight
• Oversee budgeting, statutory accounts, audit and compliance
• Ensure our IT systems, data and digital infrastructure are secure, effective and fit for the future
• Provide strategic oversight of HR processes, payroll, pensions, facilities, health and safety and business continuity
• Be a key part of the SLT and play a critical role in shaping wider strategy and direction
• Provide clear communication and in-depth support as the key interface between finance and the rest of the organisation

Who we’re looking for

You will be an experienced senior finance leader who combines strong technical expertise with a deep sense of purpose. You might come from the charity, public or private sector, but you will share our commitment to protecting green spaces and public benefit.

You will bring:

• Strategic financial leadership experience at senior level
• A strong understanding of governance, risk and working with boards or trustees
• Experience supporting organisations through change or growth
• A collaborative, inclusive and pragmatic leadership style
• The ability to balance strategic thinking with hands-on delivery in a part-time role

Most importantly, you will be motivated by our mission and excited by the opportunity to make a lasting difference.

Recruitment timeline

Application deadline: Sunday 8th February, midnight

Shortlisting:w/c 16th February

First stage interviews: w/c 23rd February

Second stage interviews: w/c 2nd March

How to apply

To apply, please send your CV and a supporting statement (no more than two pages) to via the link.

If you’d like an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
 

To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees.

1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s).

2. Develop grant writing, apply for grants, and manage fundraising activities.

3. Develop external relationships as appropriate to support fundraising and events.

4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation.

5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes.

6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required.

7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans

8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management.

9. To carry out other duties that may reasonably be required in line with the role.

The Old Bank Wellbeing Trust Limited (‘The Old Bank’) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.

About the role:

This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.

Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.

This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.

About you:

• You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
• You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
• You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
• You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
• You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams

There will be a second stage in person at our head office in Kings Cross for progressed candidates. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

Positive Pathways Coach (IAG Worker)

Salary: £32,000 | Contract: Permanent, Full-time | Location: St Helens

Are you passionate about empowering individuals to build skills and confidence for independent living? YMCA St Helens is seeking a Positive Pathways Coach (IAG Worker) to design and deliver a high-quality programme of training, activities, and events for residents and beneficiaries. You’ll work closely with stakeholders and internal teams to create opportunities that transform lives.

Key Responsibilities
✅ Design and deliver engaging training, workshops, and events covering:
              • Health and wellbeing literacy
              • Financial literacy
              • Cultural understanding
              • Tenancy maintenance
              • Domestic skills (cooking, cleaning)
              • English language and other development opportunities
✅ Provide 1:1 support to help residents develop skills for independent living
✅ Build strong partnerships with community organisations and facilitators
✅ Organise venues, resources, and manage programme budgets
✅ Maintain accurate records and contribute to reports for stakeholders
✅ Continuously improve the programme based on participant feedback

About You
Essential:
☑️ Experience in delivering high-quality information, advice, and guidance
☑️ Proven ability to design and deliver workshops and training programmes
☑️ Strong understanding of challenges faced by people experiencing homelessness
☑️ Experience working with diverse stakeholders and multi-disciplinary teams
☑️ Excellent communication and organisational skills
☑️ Cultural competence and commitment to equality and inclusion
☑️ Ability to work flexibly and independently

Desirable:
☑️ Experience delivering IAG to people experiencing homelessness
☑️ Knowledge of UK welfare benefits and housing rights
☑️ Training and development qualification (e.g., NVQ in Learning & Development, PTTLS, CTTLS)
☑️ Experience supporting refugees or those with humanitarian protection status
☑️ Lived experience of homelessness

Why Join Us?
✅ Make a real difference in the lives of vulnerable individuals
✅ Lead innovative programmes that empower people to thrive
✅ Be part of a supportive, values-driven team

�� Closing Date: 12 noon, 6th February 2026
�� Interviews: Week commencing 16th February 2026
 

Monday to Friday - 9am - 5:30pm

Weekly hours: 37.5 hours a week

Our Vacancy

We’re looking for a compassionate and committed Mental Health Support Worker to join our Luton Outreach Service. In this role, you’ll provide high-quality support to individuals with a history of mental illness, helping them to live independently and achieve their personal goals. You’ll work collaboratively with residents and partner agencies to promote recovery, wellbeing, and inclusion, while ensuring compliance with Peabody’s policies and best practice standards. This is a rewarding role where you’ll make a real difference to people’s lives every day.

What you’ll do

As a Mental Health Support Worker, you’ll carry out needs and risk assessments, develop support plans, and provide tailored assistance to residents. You’ll help customers maximise their income, sustain their housing, and access training, education, and health services. You’ll maintain accurate records, liaise with colleagues and external agencies on safeguarding and welfare concerns, and actively promote the service within the community. You’ll also encourage self-management of health and wellbeing, participate in team meetings and training, and ensure all activities comply with health and safety and equality standards. Please note this role will require an Enhanced DBS check as well as participation in an on-call rota.

What you’ll need

• Experience supporting vulnerable adults, ideally within a mental health setting.
• Strong communication skills and the ability to work effectively with residents, colleagues, and external partners.
• Access to a vehicle and a full, clean, UK Driving License.
• Good IT literacy, including confidence using Microsoft Office and data entry systems.
• Knowledge of safeguarding, equality and diversity, and health and safety in supported housing.
• A flexible, empathetic approach and resilience to manage a busy and challenging role.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year 
• Flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• up to 10% pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing Date:21/01/2026

Interviews will be taking place Thursday 29th January

We reserve the right to close this advert early if we receive a high volume of suitable applications.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Are you someone who’s kind, resilient, and full of positive energy? Do you love helping people live independently, confidently, and with dignity? If you’re nodding along, this could be the perfect role for you.

We’re looking for a Direct Payment Support Worker to join our team, supporting some of the most vulnerable people in our communities, including those who are socially excluded, disabled, unwell, or homeless. You’ll be part of a service that’s all about inclusion, wellbeing, and independence.

What your day might look like

• Start by offering practical and emotional support to help customers achieve their goals.
• Deliver person-centred housing-related support tailored to individual needs.
• Help promote social activities that bring joy and connection.
• Keep care and support plans up to date and work closely with your manager to ensure everything runs smoothly.
• Be a safeguarding champion—spotting concerns and acting quickly.
• Liaise with landlords and housing teams to keep homes safe and well-maintained.
• Advocate for customers and help them build strong relationships with family, friends, and professionals.

What makes this role special
You’ll be the person who helps someone feel safe, heard, and supported. Whether it’s navigating a tough moment or celebrating a small win, your presence will make a real difference.

You’ll work closely with a passionate team and have the chance to shape services based on what customers truly need.

Could it be you? 
We’re looking for someone who:

• Is committed to excellent customer service
• Is passionate about helping people live independently and happily
• Has empathy, kindness, and respect for every individual
• Has a great sense of humour and a resilient, can-do attitude
• Understands safeguarding, equality, and health & safety
• Has recent experience supporting vulnerable people in the community or supported living

Your skills

• Communicates clearly and confidently in writing and speech
• Delivers great customer care with warmth and professionalism
• Works flexibly including evenings and weekends when needed
• Is a team player who builds strong relationships
• Manages time well and meets deadlines
• Has solid IT skills and attention to detail
• Is approachable, proactive, and ready to help
• Is happy to undergo a DBS check

What you’ll get in return:

• 30 days’ annual holiday, plus bank holidays (Pro Rata)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• Access to professional development and apprenticeship programmes

Closing date: 19th January 2026 at midnight.

Please note: Peabody does not offer sponsorship for this role.

Summary 

We are looking for a proactive and hands-on individual to join our growing team as a Community Assistant, playing a vital role in the day-to-day delivery of our community programme. This is a practical, people-focused role centered on creating safe, welcoming spaces where women can connect, learn, and grow. You will be at the heart of our events and workshops, handling the essential logistics that remove barriers and allow the women we support to engage fully.

An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

Job description and person specification

Women who've survived trafficking and exploitation deserve spaces where they feel safe, valued, and free to grow. As our new Community Assistant, you'll be at the heart of our expanding community programme and making that happen. 

This is an exciting time to join Ella's. We're scaling up our workshops, events, and community activities, creating more opportunities for survivors to connect, learn, and move forward. And this practical, hands-on role will be central to that growth.

You'll be the one setting up workshops, coordinating the details that make events run smoothly, and creating the warm, welcoming atmosphere where survivors can thrive. From arranging transport to ensuring there are refreshments and fidget toys on hand, you'll handle the logistics that remove barriers and help women engage fully.

Every session you support, every practical problem you solve, it all adds up to something powerful: women reclaiming their futures. And you'll be building this work from the ground up

Key tasks

Casework provision 

• Provide support for our weekly sessions and programs.

• Contribute to the initial planning and development of regular and seasonal community events.

• Assist with delivering all scheduled workshops, courses, and community events.

• Manage logistical aspects of sessions, including preparing materials, setting up and tidying event spaces, and ensuring all essential items are available (refreshments, first aid supplies, registration and feedback forms, and fidget toys).

• Address practical barriers for attendees, such as coordinating transport expenses are covered and childcare support is arranged (if applicable).

• Create a welcoming and engaging atmosphere during sessions.

• Support in the creation of resources, such as short videos and simple manuals, to support basic skill development for survivors.

• Support the collection of survivor feedback, with a focus on helping those with language barriers so that everyone's voice is heard.

Administrative support

• Help complete and maintain all session plans, risk assessments, and reflection notes for community sessions.

• Maintain accurate and up-to-date records of attendance and M&E data registry.

• Support content gathering for communications as needed.

Person specification

Essential 

• Skilled in organising events and activities, ensuring they align with the needs and preferences of the survivor community.

• Strong organisational and administrative skills to manage paperwork, coordinate events, meet deadlines and maintain accurate records.

• Excellent interpersonal and communication skills to create a welcoming atmosphere and interact with diverse community members.

• Ability to maintain clear boundaries.

• Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail

• Empathy and a sensitive approach to working with vulnerable individuals and survivors.

• Problem-solving ability to address practical issues for attendees, such as transport or childcare needs.

• Attention to detail for tasks like record-keeping, data entry, and form completion.

• Basic IT skills including proficiency in word processing (e.g., Microsoft Word, Google Docs) and email.

• The ability to work effectively as part of a team to support the overall goals of the community program.

• Experience in a practical, hands-on role supporting or facilitating events, workshops, or group activities.

• Experience in coordinating logistics for events and workshops in collaboration with facilities management.

• Direct experience working with vulnerable individuals or in a community support setting.

• Experience with logistical tasks, such as setting up event spaces and managing supplies.

• Understanding of trauma and mental health support needs.

• Safeguarding and professional boundaries.

• Principles of good health and safety.

• Safeguarding children and vulnerable adults.

• Possess a commitment to follow the policies and procedures and ethos of Ella’s and be a committed advocate of our work 

• It is a requirement of this job role that she is female under the Equality Act 2010 

• The post holder is expected to be familiar with and have regard to the values and principles of Ella’s. The postholder must be prepared to operate within the ethos of the organisation and ensure that people of all backgrounds and beliefs are respected.

Desirable

• A second language is highly desirable. 

• Working with migrants, including refugees and asylum seekers.

• Experience supporting individuals with language barriers.

• Working in small charities.

• Familiarity with the challenges and barriers faced by survivors.

• Knowledge of local community resources or support networks.

• Experience of working with people from different backgrounds

Benefits 

• You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.

• You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.

• Access to a professional supervisor.

• 28 days holiday, plus bank holidays.

• Regular social wellbeing initiatives.

• Health benefits programme for all staff.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• Due to the nature of the work, this post is for women only.

• The role is subject to a six-month probationary period.

• An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.

How to apply 

To apply for this role, please submit the following: 

• Up to date CV 

• Covering letter 

• Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents. 

Please apply on CharityJob with your CV and covering letter before 9:00am on Thursday 12 February 2026.

We will review applications as we receive them and may offer interviews before the closing date. It is intended that interviews will be held in person or online in February/March. Candidates will be invited to interview by email, so please check your spam. 

Please also note that appointment to this role will be subject to a enhanced DBS check. 

Two reasons why you should join Ella’s

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free. 

2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities: 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation. 

As our Senior Operations Officer you will develop and provide an excellent operational and administrative support function across the charity, with primary responsibility for Executive Assistant duties and supporting key charity projects. AI interest and curiosity highly desirable to support our innovation journey.

Who are we and what do we do? We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.

We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.

Scope of the role

· EA support to Chief Executive and Leadership Team, Chair, Board of Trustees and Committees (55%)

· Administrative and project support to the Director of Finance & Operations and HR Consultant covering Finance, IT, HR, Volunteer Management and Operations (35%)

· Administrative support to wider charity teams (10%)

Key areas of responsibility:

Executive Assistant Support to CEO and Leadership Team

· Provide comprehensive PA support to the Chief Executive, including proactive diary management, anticipating needs, and coordinating complex schedules

· Prepare for team meetings and other key meetings, including agenda compilation, document preparation, and follow-up actions

· Support the preparation of high-quality presentations and key documents for internal and external stakeholders

· Organise and coordinate team events, including summer and Christmas parties, team lunches, and ad hoc meals and events

· Provide responsive tech support and troubleshooting to the CEO and Leadership Team, helping them make effective use of available tools

Support to the Director of Finance & Operations and HR Consultant

· Finance and IT – Provide administrative and project support across finance processes; troubleshoot and resolve technical issues in collaboration with the Director of Finance & Operations

· HR – Collaborate with the HR Consultant across the employee lifecycle, including recruitment administration, new staff induction and onboarding, leaver processes, and learning & development initiatives

· Volunteer management – Support the recruitment and ongoing engagement of volunteers, ensuring positive volunteer experiences

· Operations & innovation – Lead the continuous review, improvement and maintenance of internal processes, policies and procedures. Identify and explore opportunities to implement AI tools and automation to enhance operational efficiency

· Reporting – Assist the Director of Finance in preparing comprehensive quarterly performance reports

· Supplier relations – Maintain and develop excellent supplier relationships through regular meetings and communications, continually looking for ways to work more effectively together

Board of Trustees support

· Schedule and coordinate Board and Committee meetings, ensuring all logistics are managed smoothly

· Provide wider governance support, acting as a key liaison point for the Chair, Board of Trustees and Committee members

Support to wider Charity Team

· Act as the first point of contact for the charity, managing the Info@ inbox, responding to phone enquiries, and supporting the postal process with professionalism and warmth

· Support the Fundraising Team with accurate and timely data entry

· Respond to general enquiries to the charity, either directly or by coordinating with relevant team members

· Provide flexible ad hoc administrative support across teams as needed

· Schedule virtual and in-person meetings efficiently, including booking appropriate venues

Person specification

At Ovarian Cancer Action, we value confidence, positivity, resilience and passion. We recognise that attitude, approach to work, and how you engage with fellow team members are just as important as your technical skills and abilities.

Essential experience

· Demonstrable experience working in a role requiring high-level administrative, organisational and interpersonal skills in a professional environment

· Experience delivering excellent, detail-oriented cross-functional administrative support

· Strong track record of providing internal and external customer care and building productive relationships

· Experience communicating to a high standard, particularly via phone and email, with a variety of stakeholders at all levels

· Experience developing, embedding and following processes to deliver excellent administrative and project support

· Experience working with confidential and sensitive information, demonstrating discretion and sound judgment

· Proficiency in Outlook and Microsoft Applications, including Word, Excel and PowerPoint (experience with Microsoft Teams and SharePoint is desirable)

Our benefits and flexible working

 · Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. To support you in doing just that we take a pro-active approach to the conversations we have with staff and candidates around working patterns. We are therefore open to considering a variety of flexible working options, welcoming these discussions right from the application stage through to the different stages of life and career, supporting the changing needs of your work-life balance.

· Annual leave: We offer much more than the statutory amount of annual leave. In addition to 25 days annual leave and eight days of public holidays per year, three days are also given to be taken between Christmas and New year, so that in total you can receive up to 36 days paid leave.

· Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.

· Healthcare plan: To support your health and wellbeing, we have partnered with Simplyhealth to offer cash back on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.

· Gym discounts: As part of the Ovarian Cancer Action’s healthcare plan you will be able to claim discount on gym membership at participating gyms.

· Eye test and financial support with glasses if needed when using a VDU at work.

· Maternity and paternity pay: The early days of raising a family are so important; you need time to adjust to the physical, emotional and practical changes. To support this, we offer additional enhanced maternity and paternity pay for eligible employees.

· Training and development opportunities: We want everyone at Ovarian Cancer Action to have a growth mindset, always striving to improve and not worried about failure. We are therefore always looking for ways to support and encourage you to grow as the charity grows and will work on an individualised learning and development plan for you each year.

· Employee Assistance Programme: Your well-being is important to us and to help support this our employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line to support personal and work-related issues.

· Social events for the team: We believe work should be fun and to have the opportunity to enjoy the great team we work with. To give you a flavour of this, please ask how our guided tour around the East End of London went, highlighting how women were involved in the area's vibrant history.

Our commitment to equality, diversity, and inclusion

We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities.At Ovarian Cancer Action, we firmly believe that embracing diversity, promoting equality, and fostering inclusivity are not just buzzwords but essential values that drive our success. We understand that a diverse workforce brings together unique perspectives, experiences, and talents, which ultimately fuels innovation and enhances our ability to better serve the communities we serve and work with. 

Don’t meet every single requirement?   Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.