It support jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
This is an exciting time to join Spires and play an integral part in delivering our new Croydon Day Centre, which we are delivering in partnership with Croydon Voluntary Action (CVA) and CAYSH, with the support of MHCLG’s Ending Homelessness in Communities Fund.
About us: Spires is a grassroots South London charity working with people impacted by homelessness to lead lives of greater stability. Our support workers provide non-judgemental and tailored advice and guidance to adults who are currently facing homelessness or are at risk. We support people to secure housing that is sustainable, suitable for their needs, so they leave homelessness behind for good.
Part 1: The Role
This role sits within our Housing and Homelessness (H&H) team. The post holder’s work will centre around three days a week at the Croydon Day Centre, with two days working in the community, which will include working from our refugee drop-in delivery in partnership with Croydon Refugee Day Centre (CRDC). The post holder will also work at our H&H services in Lambeth and Wandsworth on occasion, and colleagues from those services will also support the running of the Croydon Day Centre. The post holder will work from our Stockwell Office on Wednesdays.
Part 2: Key duties and responsibilities
Service Delivery & Support
· Welcome and engage service users in a non-judgemental, compassionate manner.
· Provide basic needs support such clothing, and access to a safe space.
· Offer advice, advocacy and signposting on housing, health services and other support agencies.
· Conduct assessments of need and develop personalised support plans.
Case Management
· Maintain accurate, confidential records of interactions and support plans.
· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.
· Monitor individuals’ progress and update plans as required.
Centre Operations
· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.
· Ensure safeguarding procedures and organisational policies are always followed.
Crisis Support
· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.
· Support individuals experiencing emotional distress, mental health issues or substance misuse challenges.
General
· Be proactive in reviewing and evaluating own performance, and in identifying and acting upon areas for improvement and development.
· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover
· Attend and participate in staff and team meetings and other meetings as required
This job description covers the current range of duties and will be reviewed from time to time. It is Spires’ aim to reach agreement on changes, but if agreement is not possible, Spires reserves the right to change this job description.
Part 3: Person specification
Essential experience
· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.
· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.
· Experience of challenging appropriately and maintaining clear and appropriate boundaries
· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients
Desirable experience
· Working with volunteers
· Working in the charity sector and/or a day centre environment
Essential knowledge
· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs
· Good understanding of safeguarding practices in a social care and/or day centre environment
· Good understanding of confidentiality and working with sensitive information
· Working knowledge of health and social care services
Desirable knowledge
· A relevant NVQ2/3 or equivalent qualification in a relevant field.
Essential skills and personal qualities
· Excellent written and spoken communication skills
· Information and relationship management skills
· Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
· IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
· Non-judgemental with the ability to empathise
Part 4: Summary of terms and conditions of service
Location: The postholder will be an employee of The Spires Centre. This post is based at
Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to a four-week notice period.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.
Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Expenses: The role may require travel. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.
As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.
Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.
We are looking for someone who:
- Is inspired by the power of sport to transform lives and create more inclusive communities.
- Brings significant senior leadership experience and a track record of organisational development and operational excellence.
- Can translate strategic ambition into effective delivery and sustainable growth.
- Has experience of governance, compliance, finance, risk management and safeguarding.
- Builds strong relationships and partnerships, influencing with credibility and integrity.
- Leads with empathy, accountability and a commitment to inclusion.
The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.
Application Instructions
For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.
The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for the Director of Operations role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic applications will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
We are seeking a a pro-active, organised and detail-focused Team Leader to lead and manage our multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.
We are looking for someone who brings strong people‑management experience, exceptional communication skills, and a commitment to building a supportive and high‑performing team. You'll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.
This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- Be responsible for case management system audits and reports, ensuring that the team are recording case information fully, accurately and professionally as well as complying with contract reporting requirements and VS national standards.
- Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
- Be responsible for allocating of work levels within and across the wider team and analysing statistics and data in order to monitor daily caseloads against resources and looking for trends/ patterns of behaviour.
- Be responsible for safeguarding quality assurance and compliance with policies and procedures.
- Work with relevant managers to provide input to and ensure excellent delivery of the service with operational business plans, the continuous improvement of processes and the addressing of performance issues to achieve effective support.
- Support the team to manage caseloads completing comprehensive impact assessments for referred clients.
- Be responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures.
- Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- As the Team Leader you will:
You will need:
- An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
- An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
- Strong communication, negotiation and advisory skills.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- The ability to gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance.
- Substantial IT expertise with the ability to use a range of software.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Southampton. This role is fully office based and regular travel throughout Hampshire will be required.
You will work shifts between the opening hours of Monday to Friday, 8am-6pm, with extended hours until 8pm on Wednesdays. You will be required to work one late shift every three Wednesdays.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options including job share
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Welcome Bonus: £500 on successful completion of probation period.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.
Please read the attached Job Description & Person Specification plus the Clinical Context and Model document, attached to this add.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Service Delivery Administration Manager
We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.
Position: 000044 Service Delivery Administration Manager
Location: Home-based, Midlands or South East Locality. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £33,500 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September 2026
Interview Date: 8 and 9 October 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams.
Key responsibilities will include:
- Line management of Service Delivery Administrators, including recruitment, training, support and supervision, creating a positive leadership environment
- Managing performance improvement
- Supporting process improvements and creating efficiencies within the admin hub, including key stakeholders at relevant points.
- Working with Service Delivery Coaches to ensure quality administrative support is provided to commissioned services.
- Contributing to the wider Service Delivery Admin function across Locality Impact
About You
You will have:
- Experience of supporting remote teams
- Excellent communication skills
- Experience of writing and implementing new administration processes
- Experience of building and maintaining relationships with key stakeholders
This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Delivery Administration Manager, Service Delivery Admin Manager, Service Administration Manager, Service Admin Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.
After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.
We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions
You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.
MAIN DUTIES & RESPONSBILITIES
BENEFICIARIES:
· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.
· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.
· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.
FUNDRAISING:
· Provide administrative support to the events and fundraising manager as required
· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.
· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.
SOCIAL MEDIA / WEBSITE UPDATES:
· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.
ADMINISTRATION:
· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.
OTHER DUTIES:
· Undertake other reasonably requested duties under the direction of the Charity Director.
SKILLS & EXPERIENCES REQUIRED:
· Previous charity experience desirable.
· Ability to work independently but also as part of a highly motivated team.
· Able to manage competing priorities and meet deadlines.
· Strong IT and administrative skills.
· Organised and proactive approach.
· Flexible and able to travel throughout the UK.
HOW TO APPLY:
Application is by way of a CV and supporting statement.
All interviews will take place at the charity offices in B37 7BQ.
Closing Date for Applications: 12th August 2026.
**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)
About Pecan
Pecan tackles poverty in Southwark by restoring dignity, belonging and hope through connected community services that address food insecurity, unemployment and isolation. From food banks and employment support to welcoming community spaces, we combine practical help with emotional and community care, helping people regain confidence, feel hopeful and believe in their potential.
About The Role
The Food Bank Coordinator is responsible for the day-to-day coordination and delivery of Southwark Foodbank, ensuring people experiencing financial hardship can access emergency food with dignity, compassion and respect.
The postholder will coordinate Foodbank sessions, support volunteers, maintain effective operational systems and build positive relationships with clients, referral agencies and community partners. Working closely with the Manager: Financial Resilience & Food Security, they will ensure the Foodbank operates safely, efficiently and to a consistently high standard.
Main Responsibilities:
- Foodbank Operations: Coordinate the day-to-day delivery of Southwark Foodbank sessions, ensuring they are well organised, welcoming and responsive to local needs. Prepare Foodbank sessions by ensuring food, equipment, resources and information are available where required.
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Volunteer Coordination: Coordinate and support volunteers during Foodbank sessions, ensuring they feel confident, informed and valued. Act as a first point of contact for volunteer enquiries and support volunteer induction and ongoing engagement.
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Client Support & Community Engagement: Provide a welcoming, inclusive and compassionate environment for everyone accessing the Foodbank. Respond to enquiries from clients, referral agencies, supporters and community organisations in a professional and timely manner.
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Administration, Compliance & Quality: Maintain accurate client, volunteer and service records using organisational databases and systems. Support monitoring, reporting and data collection to demonstrate service performance and impact.
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Cross-Service Collaboration: Work collaboratively with colleagues across Pecan's Food Security services to ensure joined-up support for residents. Provide operational support to Peckham Pantry and other food resilience initiatives during periods of increased demand, staff absence or changing organisational priorities.
Essential Requirements
- Experience coordinating or delivering community, customer-facing or volunteer-led services.
- Experience working with volunteers or supporting volunteer teams.
- Strong organisational and administrative skills with excellent attention to detail.
- Ability to manage competing priorities in a busy operational environment.
- Excellent communication and relationship-building skills.
- Good IT skills, including Microsoft Office and database systems.
- Ability to work independently while contributing positively within a team.
- Commitment to treating everyone with dignity, compassion and respect.
- Commitment to Pecan's mission, values and Christian ethos.
Desirable knowledge/expertise
- Experience within the voluntary or community sector.
- Experience supporting people experiencing poverty, financial hardship or social disadvatage.
- Knowledge of safeguarding, food hygiene and health and safety requirements.
- Experience maintaining monitoring information and service records.
- Full UK driving licence.
Please read the Job Description for more information.
Closing Date: Thursday 3rd September 2026, 9am
Interview Date: Week commencing Monday 7th September 2026, Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 4 pages in total) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our HR email address.
The client requests no contact from agencies or media sales.
We are looking for an Operations Executive Assistant to join our Operations Team. This is a varied role at the heart of the organisation, combining operational coordination and executive support. Working across every part of Purposeful Ventures, you will help ensure colleagues have the systems, processes and support they need to do their best work.
Working closely with the Director of Finance and Operations, you will coordinate operational priorities, anticipate issues before they arise, and ensure the organisation runs smoothly, enabling senior leaders to remain focused on strategic work.
No two days will be the same. You might be coordinating a new starter's first day, overseeing office operations, preparing papers for senior meetings, implementing a new operational process, coordinating organisational compliance activities, supporting grant administration, or resolving an operational issue before it becomes a problem.
This is a role for someone who enjoys making things work well. You will be trusted to take ownership, build strong relationships across the organisation and continuously improve how we operate. You'll need to be equally comfortable supporting senior leaders, coordinating projects, solving practical problems and paying close attention to detail.
This role sits at the centre of Purposeful Ventures. You will work with colleagues across the organisation, gaining a broad understanding of how we operate while taking ownership of the systems, processes and coordination that help enhance how the organisation works. If you are someone who enjoys understanding how organisations work and finding practical ways to make them work even better, you will have plenty of opportunities to make a difference.
Job Description
Purpose
The Operations Executive Assistant plays a central role in the efficient running of Purposeful Ventures by providing operational management, executive support and administration across the organisation.
The role is varied and post holders are expected to have, and will be supported to continue to develop, expertise across a broad range of operational activities.
Responsibilities and duties
Executive support
Working closely with the Director of Finance and Operations and Management Team:
- Monitoring operational priorities and proactively following up actions on behalf of the Director of Finance and Operations.
- Preparing briefing notes, reports and background information to support decision-making.
- Coordinating cross-organisational activity on behalf of the Directors, ensuring actions are progressed and deadlines met.
- Providing proactive executive and administrative support to members of the Management Team.
- Managing diaries, scheduling meetings and coordinating logistics where required.
- Providing holiday and absence cover for the Executive Assistant to the CEO, ensuring continuity of support.
- Preparing agendas, coordinating papers and tracking actions from meetings.
- Organising meetings, workshops and events.
- Anticipating administrative requirements and proactively resolving issues to enable senior leaders to focus on strategic priorities.
- Coordinating operational issues across the organisation, using judgement to resolve matters independently and escalating where appropriate.
- Handling confidential information with professionalism and discretion.
Operations and Business Administration
- Working closely with colleagues across operations, communications, philanthropy, finance and project teams:
- Being a first point of contact for enquiries, correspondence and shared mailboxes, ensuring a consistently high level of customer service.
- Managing calendars, room bookings, registering and greeting visitors, organising meetings and organisation wide events.
- Ensuring the effective management of organisational documents, templates and operational systems.
- Maintaining CRM records and contributing to operational reporting.
- Coordinating document administration including agreements and approvals.
- Driving continuous improvement of organisational systems and processes, for example:
- Leading small operational improvement projects.
- Coordinating the implementation of new systems and operational processes.
- Support organisational change initiatives.
- Acting as first point of contact for our external IT provider (Penelope), managing internal IT operations
- Coordinating our operational compliance calendar, ensuring key activities are completed on time, including:
- Supporting the implementation and review of organisational policies and operational procedures.
- Coordinating annual policy reviews and maintain version control.
- Monitoring mandatory organisational compliance activities and escalating any risks.
- Maintaining relationships with operational suppliers; coordinating contract renewals; monitoring service delivery and escalating issues.
- Coordinating office health and safety arrangements, working closely with the building management company. Coordinating workplace risk assessments, maintaining accident records and coordinating fire marshal/first aid arrangements. Acting as Fire Marshal following appropriate training
People operations and onboarding
Working closely with the People Coordinator and colleagues to deliver an outstanding onboarding experience by:
- Carrying out Right to Work and DBS identity verification processes through our Due Diligence Checking platform, including video identity checks where required.
- Managing IT onboarding requests, including Penelope onboarding forms.
- Coordinating system access including EdCity passes and user set up.
- Preparing first-day arrangements including laptops and merchandise; welcoming new starters including building orientation, team introductions, and IT set up.
- Scheduling induction meetings, one-to-one introductions and team coffees.
- Setting colleagues up on the compliance learning system and assigning mandatory training. Monitoring new starter and refresher training to ensure completion and compliance.
- Maintaining organisation charts and onboarding documentation.
Office and Facilities
Ensuring that Purposeful Ventures provides a welcoming, productive and well-organised working environment by:
- Coordinating the day-to-day running of our fully serviced office at EdCity.
- Welcoming visitors and supporting colleagues in the office.
- Managing office supplies and equipment.
- Liaising with building management and external suppliers.
- Coordinating office IT equipment and ensuring new and existing colleagues have the equipment they need.
- Supporting the organisation of internal events and team activities.
Supporting Incubating Organisations and New Projects
Working with organisations that Purposeful Ventures is incubating by:
- Providing ad hoc administrative support to them and new projects.
- Assist with processes, communications, and administration.
- Support teams with coordination and project delivery activities.
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for a highly organised, proactive and collaborative professional with experience providing executive and operational in a fast-paced environment. You will take ownership, build trusted relationships across the organisation, and be passionate about creating efficient systems and delivering an outstanding experience for colleagues and stakeholders.
You will bring an appreciation of the charity and social impact sector and a commitment to Purposeful Ventures' mission and values, recognising the importance of working for the good of the wider system.
Key requirements
The successful candidate will have:
- A strong understanding of office, operations and business administration, with an appreciation of how effective operational processes enable organisations to deliver meaningful outcomes and impact.
- Knowledge of executive support and the principles of providing proactive, high-quality support to senior leaders and management teams.
- An understanding of employee onboarding, colleague experience and the importance of creating a welcoming, well-organised and inclusive environment for new starters.
- Working knowledge of Microsoft 365 and confidence using and administering a range of digital systems, with the curiosity and agility to learn new technologies quickly.
- An understanding of organisational policies and procedures, and the importance of maintaining compliance, consistency and good governance within a charity.
- An understanding of the role of the Charity Commission and Companies House, and an appreciation of the governance and compliance responsibilities of charitable organisations.
- An understanding of information governance, confidentiality and UK data protection legislation (including GDPR), and the importance of handling sensitive information with integrity and professionalism.
- Right to work in the UK
Experience
The successful candidate will have demonstrable experience of:
- Providing proactive executive or senior administrative support to senior leaders or management teams, anticipating needs and enabling others to focus on strategic priorities.
- Coordinating complex diaries, meetings, events and logistics while balancing multiple competing priorities.
- Managing office operations or business administration within a busy, collaborative and fast-paced environment.
- Coordinating multiple operational priorities while exercising sound judgement and working with a high degree of autonomy.
- Delivering a positive onboarding experience through coordinating new starter administration, systems, induction activities and colleague support.
- Taking ownership of operational processes and continuously identifying opportunities to improve systems, simplify ways of working and enhance the experience of colleagues.
- Building positive and trusted relationships across teams and with external suppliers, partners and stakeholders.
- Working with confidential and sensitive information, consistently exercising sound judgement, discretion and high ethical standards.
- Working collaboratively across functions to achieve shared objectives and support organisational success.
Desirable:
- Experience within the charity, education or social impact sector.
- Experience supporting governance, Board or senior leadership meetings.
- Experience coordinating compliance processes such as Right to Work, DBS checks or mandatory training.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working across Berkshire, Surrey Heath, Farnham & North-East Hampshire
If your idea of a great day at work involves leading a walk in the countryside, singing with a group, trying a new activity, supporting someone to regain confidence and finishing the day knowing you've genuinely made a difference, we'd love to hear from you.
At Younger People with Dementia (YPWD), we support adults diagnosed with young onset dementia (diagnosed under the age of 65) to remain active, connected and independent through meaningful activities, one-to-one support and community programmes.
This isn't a personal care role. It's about helping people continue to live well, enjoy life and do the things that matter most to them.
What You'll Do
As part of our friendly and supportive team, you'll help deliver a wide range of engaging activities, from art, walking and singing to katakanuing, reader groups and community outings. You'll also provide one-to-one support, help plan future sessions and complete the records that enable us to deliver safe, high-quality services.
No two days are the same, and we're looking for someone who enjoys variety, uses their initiative and loves helping others have fun.
About You
We're looking for someone who:
- Is kind, compassionate and approachable.
- Enjoys being active, creative and making people smile.
- Builds positive relationships and communicates well.
- Is organised and understands the importance of accurate record keeping.
- Is confident using IT, including email and Microsoft Office.
- Is reliable, adaptable and happy to get stuck in.
- Enjoys working independently but knows that great teamwork delivers the best outcomes.
You don't need to be an expert in dementia, we can teach that. What matters most is your attitude, your values and your willingness to learn.
The Kind of Person Who Thrives Here
At YPWD, our values are Inclusive, Supportive, Enabling and Innovative. They're not just words on a wall, they shape how we work every day.
We work hard, laugh often, support each other and leave egos at the door. We value people who are kind, humble and willing to roll up their sleeves when needed. We communicate openly, celebrate each other's successes and focus on finding solutions rather than blame.
If you're someone who enjoys being part of a team, brings a positive attitude and wants to make a genuine difference, you'll fit right in.
If you're looking for workplace politics, unnecessary drama or somewhere to simply 'do your hours', we're probably not the right organisation for you. If you're looking for meaningful work with great people, we'd love to hear from you.
Essential Requirements
- Full UK driving licence.
- Daily access to a roadworthy vehicle insured for business use.
- Willingness to travel across Berkshire, Surrey Heath, Farnham and North East Hampshire.
- Enhanced DBS check (or willingness to obtain one).
- Right to work in the UK.
What We Offer
- 26 days annual leave plus bank holidays.
- Pension scheme.
- Enhanced sickness absence scheme.
- HSF Health Cash Plan.
- Excellent training and development opportunities.
- A supportive team where your ideas are welcomed and your contribution is valued.
- Free office parking.
Interested?
We want our recruitment process to be welcoming, fair and give you the opportunity to experience what it's like to work at YPWD.
Our recruitment process includes:
- Application: Submit your CV and a covering letter explaining why you'd like to join YPWD.
- Stage One Interview: This includes a short presentation and an interview exploring your experience, values and approach to supporting people living with young onset dementia.
- Workshop Visit: Candidates progressing from the first interview will be invited to visit one of our activity workshops. This gives you the opportunity to experience our services, meet the team and ensure the role is the right fit for you.
- Stage Two Interview: A final interview to explore your suitability for the role in more depth.
- Pre-employment Checks: Any offer of employment will be subject to satisfactory references, right to work checks and an Enhanced DBS check.
Closing date: Sunday 6 September 2026
Stage One Interview: Monday 14 September 2026
Workshop Visit: Monday 21 or Tuesday 22 September 2026
Stage Two Interview: Wednesday 24 September 2026
YPWD is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We are committed to safer recruitment, and all appointments are subject to satisfactory pre-employment checks, including references, right to work and an Enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Receptionist to work at our Day Centre - this is a new and exciting role suiting applicants who are both well organised and enjoy interacting with people.
Who should apply?
This role would be suitable for someone:
- wishing to begin a career in Wandsworth and/or in the Charity sector
- wishing to make a difference to the lives of older people
- who would like meaningful contact with clients
- who wants to become part of a hard-working, caring, compassionate and supportive staff team
Previous administrative and reception experience may be beneficial, but the role will include a comprehensive induction and full training will be provided.
Context
Age UK Wandsworth manages the Gwynneth Morgan Day Centre, delivering flexible support to older people, adults with disabilities, and adults with dementia. Clients come to the Day Centre to participate in stimulating activities of their choice.
This is a unique opportunity for someone with great energy, efficiency and enthusiasm to work closely with our experienced Day Centre Team to manage and further develop “a day centre with a difference” in Wandsworth.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting people who have been bereaved by suicide?
We're looking for a Client Care Coordinator to be a key part of our team in delivering high-quality, client-centred support. You'll be the first point of contact for many people in our community seeking support, helping them through their journey with us from initial application through to the conclusion of their counselling.
We’re growing fast so we’re looking for someone with a hands-on approach and a can-do attitude!
About the role
As Client Care Coordinator you will:
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Handle email and SMS correspondence with clients relating to their counselling, with awareness of client needs and service policies.
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Answer the phone, responding with warmth and clarity to general or counselling queries, or directing calls to other members of the team as appropriate.
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Match clients with counsellors with the support of the Client Care Manager, and speak with clients over the phone to arrange sessions.
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Provide clients with all pre- and post-counselling information.
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Work closely with associate counsellors, supporting them to feel confident in their client work with us, and providing administrative assistance and contacting clients where needed.
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Support with onboarding new associate counsellors and ensuring systems are updated so they can begin client work.
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Monitor data relating to service activity on a weekly and monthly basis.
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Attend and participate in regular team meetings, as well as broader team meetings with the Service Team and Growth Team.
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Contribute to the ongoing development of the organisation by identifying opportunities to improve processes and systems.
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Provide administrative support to the wider team as needed.
About you
We're looking for someone with experience of working in an administrative and client-facing role, ideally in a mental health and/or counselling setting. Above all, you will have excellent interpersonal skills, including a warm, empathetic manner on the telephone and in writing; a high level of organisation and attention to detail; confidence in using digital platforms like HubSpot; and the ability to work independently and as part of a team. Training will be given to the right candidates.
If you like the sound of what we stand for and our mission, are passionate about mental health, and would like to work within a fast-paced environment, then we’d love to hear from you!
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.
Supporting people bereaved by suicide
The client requests no contact from agencies or media sales.
We are recruiting for a highly organised and proactive Office Manager to provide comprehensive administrative, office management, IT coordination, and executive support across this international social welfare charity.
Office based, with some flexibility but the nature of this role means being in the office majority of the time.
The Role:
To act as the Trust's initial point of contact for all general and business enquiries and providing support in handling enquiries regarding Trust fundraising activities.
To ensure that the office and its associated infrastructure is maintained in good order and in accordance with the terms of the lease.
To liaise with the landlord's agents and House management staff as and when required over maintenance or repair matters.
To coordinate the routine administration of the office, to include the Advice Centres.
This task includes:
The arrangement and provision of all administrative and other support to Trust meetings and conferences, both in the office and elsewhere.
The coordination of travel arrangements for Trust staff in support of their responsibilities and duties as well overseas staff visiting UK.
The opening of all mail and its distribution to relevant
Coordination of the office diary
Acting as the initial point of contact and interface between the Trust and the
designated IT provider for the purpose of procurement, maintenance and repair.
Maintain the Trust's register of IT software licenses required by the Trust.
The Candidate:
Solid experience as an Office Manager, Executive Assistant working with senior management
A proven ability to work in direct support of the senior management team and a diverse company of Trust employees and stakeholders.
Must demonstrate excellent written and oral communication and interpersonal skills at all levels and the ability to manage sensitive and confidential information with discretion.
Strong IT literate, to include a thorough understanding of Microsoft Office and its various applications and administrative functions.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
- As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
- We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
- We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Please note: Peabody is not a licensed UK sponsor and cannot offer visa sponsorship for this role
Make a Difference Every Day
We're looking for a Support Worker to join our Young People's Service, helping young people build the skills, confidence, and resilience they need to live independently.
You'll support young people who may be facing homelessness, disability, ill health, or social exclusion, empowering them to achieve their goals and create a positive future.
What You'll Be Doing
- Completing support plans, risk assessments, and regular reviews
- Helping young people develop everyday living skills such as budgeting, cooking, shopping, and managing a tenancy
- Supporting access to education, employment, training, and community services
- Working alongside external agencies to achieve positive outcomes
- Maintaining accurate records and safeguarding standards
What We're Looking For
- Experience supporting vulnerable people through work or volunteering
- Excellent communication and relationship-building skills
- A caring, empathetic, and non-judgemental approach
- Confidence working independently, including lone working
- Good IT skills, including Microsoft Office and case management systems
Why Join Peabody?
At Peabody, our values guide everything we do: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
What You'll Get
- 25 days annual leave
- Flexible benefits including healthcare, dental cover, and retail discounts
- Up to 10% pension contribution and 4x life assurance
- Learning and development opportunities, including funded apprenticeships
- Two paid volunteering days each year
- Family-friendly policies and a supportive team culture
Working Pattern
This is a full-time, onsite role. You'll work five days per week, including weekends and bank holidays, on a rota basis.
Shifts may include:
- Early mornings
- Evenings
- Sleep-in shifts
Flexibility is essential for this role.
Interview Information
We're reviewing applications and interviewing on a rolling basis, so we encourage you to apply early.
In-person interviews will take place in Witham on 7th, 8th and 11th September 2026.
Important Information
- Enhanced DBS check required
- Successful candidates will be required to undertake regular sleep-in shifts
- Peabody is not a licensed UK sponsor and cannot offer visa sponsorship for this role





