It support jobs

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services.

This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals.

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

Why do we exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

· Collaboration before competition

· People before programmes

· Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

· Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)

· Additional 5 days annual leave purchase scheme through salary sacrifice

· Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)

· Cycle to work scheme

· 2 Volunteering days per year

Key terms and conditions

Job Title: Health Engagement Worker

Hours: 37.5 hours per week

Contract: Permanent

Normal hrs to be worked: Monday-Friday 9am-5pm

Location: Brighton

Salary: £29,892 per Annum

Application Process

To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March.

Provisional interview dates will be the week of 23rd March.

Role Summary

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Role Description

Service Delivery

Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to;

· Assisting them in addressing housing, financial, health or wellbeing needs

· Accompanying them to appointments

· Connecting them with appropriate support services such as substance misuse services or food banks

· Collaborating with agencies such as the local authority, housing providers and support services

· Advocating on behalf of the service user to access medical care, housing and benefits.

· Maintaining regular contact, a listening ear and emotional support during times of crisis

· Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness

· Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.

· Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.

· Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.

· Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users.

· Support delivery of the activities programme where needed.

· Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles.

· To record all service user data on the Inform system within the standards set by the organisation.

· Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment.

· Oversee work streams within the project as directed by the Project Lead.

Service Development

· Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team.

· Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.

· Provide reports and case studies when requested.

· To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research

· Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience

· Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)

· Experience of working with drug and alcohol dependent adults or those experiencing poor mental health

Skills

· Care, empathy and skilled in dealing with emotionally vulnerable service users

· Excellent ability to engage with service users in an empowering manner

· Effective communication; written and oral skills

· Effective administrative and IT skills

· Excellent organisational skills

Knowledge

· Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.

· Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.

· An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal Attributes

· Commitment to equal opportunities in our service delivery

· High self-awareness and the ability to maintain personal well-being through periods of pressure and stress

· Ability to be self-motivated and work well in a team or as a lone worker

The Brompton Fountain supports children's heart and lung care at Guys and St Thomas’ NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas’, Evelina London Children’s Hospital and their partner hospitals.
Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust
network.

The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy’s and St Thomas’ NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects.

Key objectives of the job 

• Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats.

• Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events.

• Obtaining and filing photo consent forms for any photography for promotional use.

• Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects. 

• Assist with the upkeep of parent communal areas, including stock levels and general maintenance.

• Order products as directed by Hospital Services Manager

• Accurately recording charitable output, to be used for reporting purposes.

• Arranging travel and accommodation for families as part of our support services.

• Contribute ideas to improve services and identify unmet needs among families.

Communication and representation

• Communication with parents and families during face to face, telephone, email and social media interactions.

• Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required)

• Assist with the creation of regular charity newsletters through copywriting.

• Act as an ambassador for the charity when attending events and activities. 

Additional duties 

• Ensure that up to date written records and activity data are maintained in  accordance with professional and charity standards. 

• Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety.

• Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs.

• Be vigilant and aware of all stock, merchandise and resources owned by the charity.

• Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash). 

• Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post. 

• Participate in safeguarding training and mandatory Trust/charity training.

• Complete merchandise sales from charity office as and when necessary.

Person specification 

Essential 

• Experience of working or volunteering with children, young people and families.

• Proven ability to deliver high-quality support in a service-driven environment.

• Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity.

• Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture.

• Calm under pressure.

• Strong organisational skills. 

• Experience handling sensitive information appropriately.

• Personal drive, energy, integrity, adaptability and responsibility. 

• Good IT skills, including competence in Microsoft Office products. 

• Excellent personal and communication skills, including written and spoken English. 

• Reliable and punctual

• High level of attention to detail.

• Excellent references will be required.

• Enhanced DBS check will be required.

Desirable 

• Experience of working directly with children/families who have additional health needs. 

• Experience of working or volunteering within a hospital. 

• Experience of working within an office/admin setting. 

• Knowledge of the NHS environment.

• Previous charity or third-sector experience.

Job Purpose

The Administration & Outreach Worker plays a joint role in ensuring the smooth day-to-day running of the outreach centre while also providing compassionate frontline support to clients experiencing hardship or crisis. The role combines office administration, client engagement, partnership building, and practical support to further the mission and vision of the charity.

Key Responsibilities

Administration Duties

• Handle general office tasks including filing, data entry, and maintaining organised records.
• Maintain accurate client statistics and confidential records.
• Manage incoming calls, screen enquiries, and direct to the appropriate person.
• Welcome and assist clients and visitors to the outreach centre in a professional and friendly manner.
• Maintain polite and professional communication via phone, email, and post.
• Support diary management, meeting coordination, and office supplies ordering.
• Use IT systems including Microsoft Office, databases, printers, and scanners to support operations.
• Provide general administrative support to ensure the smooth running of the outreach centre.

Outreach & Client Support Duties

• Provide one-to-one support to clients with compassion, empathy, and a non-judgemental listening ear.
• Offer appropriate signposting and referrals to relevant services and agencies.
• Develop and maintain a strong understanding of local support services and resources.
• Build partnerships with local organisations, agencies, and charities to advocate for clients and support their progression.
• Support clients experiencing food poverty, crisis, or social isolation with practical and emotional support.
• Support volunteers and assist with coordination where required.
• Contribute to the overall strategy and development of the outreach centre.
• Maintain strict confidentiality and adhere to data protection requirements.

Person Specification

Essential Skills & Experience

• Previous administrative experience desirable.
• Excellent computer skills including Microsoft Office and data management.
• Strong organisational skills and attention to detail.
• Ability to communicate clearly and professionally, both written and verbal.
• Ability to manage confidential information with discretion.
• Empathetic, compassionate, and able to support individuals in crisis.
• Problem-solving skills and ability to think on your feet.
• Well organised, self-motivated, and adaptable.
• Ability to work both independently and as part of a team.
• Good with people
• Good under pressure

Personal Qualities

• Passion for supporting individuals experiencing hardship or food poverty.
• Shares the heart and vision of the charity and is sympathetic to its Christian ethos.
• Proactive with a desire to create a positive experience for clients and visitors.
• Able to remain calm and professional in challenging or sensitive situations.

Additional Information

• Appropriate training will be provided.
• An enhanced DBS check will be required.
• Work attire: Smart casual/appropriate office-based clothing.

We are looking for a Database Manager to be responsible for the maintenance and accuracy of the supporter and beneficiary CRM database system, Donorflex, while being the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed.

This is a hybrid role with 3 days a week in the London office.

The Charity
You would be joining a welcoming and passionate team at an incredible health charity offering fantastic benefits that include
35 hour working week
25 days annual leave plus your birthday off and a bonus day in December
Time off in lieu policy
Pension
Medicash
Permanent Health Insurance Scheme
Life Assurance
Season Ticket loan
Commitment to development and training including the opportunity to take part in our Aspire Leadership Training Programme
Family friendly policies (flexible working and time off for dependants)
Commitment to your well being including an Employee Assistance Programme, eye care vouchers, and flu jab

The Role
Oversee the processing of all income transactions into the database on a timely basis.
Line manage, coach and support one Senior Database Officer.
Processing service user information into the database on a timely basis.
Responsible for all Gift Aid management.
Producing scheduled and ad-hoc data selections for mailings as requested.
Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making.

The Candidate
Experience of managing a CRM database, and working in a finance and database team.
Experience of line managing, coaching and supporting more junior staff.
Experience of managing, manipulating and analysing large data sets.
Ideally previous experience and knowledge of using Donorflex.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation.

The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity.

Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs.

You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Business Applications, key responsibilities will include:

- Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition
- Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience
- Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities
- Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements
- Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs
- Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity

You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway.
This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Contract:  Permanent, part time (3 days per week)

Salary:  £14,920 per annum (FTE £29,010 per annum)

Location:Home based within Oxfordshire, ideally within one hour of Burford, with regional travel

Closing date:  Friday 13 March 2026

Interview date:  Thursday 19 and Friday 20 March

As Community Project Coordinator, you will be part of a dedicated team overseeing the efficient day-to-day operation of our Pet Food Bank project and wider community-based initiatives. Working closely with the Community Project Lead, you will help deliver projects that improve the lives of people and pets, with dignity at the heart of everything we do. This includes supporting a national network of pet food banks and partners, increasing awareness of Blue Cross, and ensuring practical, compassionate support reaches pet owners in short term crisis.

More about the role

This is a home-based role within Oxfordshire, ideally located within one hour of our Burford offices, as you will be required to travel to Burford on a weekly basis to manage deliveries at our Warehouse. Due to the rural location and less frequent public transport, travelling by car is often the most practical option. While the role is home based, you will be contractually attached to the Burford site. Travel to Burford will therefore be treated as normal commuting and expenses will not be payable for travel to this site.

Working across a defined geographic region, you will support the development and smooth running of the Pet Food Bank project and other community initiatives. This will involve close collaboration with pet food banks, suppliers, local authorities, community groups and volunteers to ensure effective coordination, communication and logistics.

You will secure donations of pet food and services, oversee the movement of food and equipment, and regularly travel to food bank partners and other organisations. A key part of the role involves liaising with volunteers and colleagues by phone and in person, ensuring everyone is supported, informed and working together effectively.

Alongside core project delivery, you will support the planning, preparation and delivery of a large-scale summer event in June 2026, working in partnership with one of our corporate partners. This event will play an important role in expanding our outreach and support for pet owners in need. You will also provide essential administrative support, contribute to reporting, and help deliver a clear and effective communication plan to support project and event activity.

Occasional travel to other partner organisations or Blue Cross locations will be required. Travel to locations other than your attached Burford site will be claimable in line with Blue Cross expenses policy.

You will act as a positive ambassador for Blue Cross, ensure policies and procedures are followed, and support the Community Project Lead with income delivery and media activity where required. 

About you:

You will thrive in a role where you can see the impact of your work every day. You are an organised, proactive and people focused individual who enjoys building meaningful relationships and working collaboratively with a wide range of stakeholders.

You will be a confident and empathetic communicator, able to engage professionally and non-judgmentally with members of the public, volunteers, partners and colleagues. You will be comfortable managing multiple priorities, adapting to changing deadlines, and handling sensitive information with discretion.

Able to work independently across your region, you will also be a strong team player with good problem-solving skills and the ability to balance day-to-day delivery with forward planning. An understanding of the local areas within your region would be an advantage.

Essential Qualifications, Skills, and Experience

• Full UK driving licence with access to your own vehicle
• Demonstrable experience of using excellent communication skills to build and maintain effective internal and external relationships
• Proven ability to prioritise and organise work and projects
• Proven administration skills
• Excellent attention to detail
• IT literate with MS Office and web based databases and platforms
• The ability to demonstrate, understand and apply Blue Cross values 

Desirable Qualifications, Skills, and Experience

• Experience in a similar role
• Experience supervising or managing volunteers
• Previous experience working in the charity sector

How to apply 

To apply, please click the apply button and submit your application. As part of the application process, you will be asked to indicate your preferred base site. We reserve the right to close this vacancy early should we receive a high volume of suitable applications. 

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:  

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

This is a rare opportunity to lead at the heart of a respected charity during a pivotal moment as we embark on an ambitious programme to modernise our estate, expand services, and create a high‑quality environment for patients, families, and our team. 

As our new Finance and Facilities Director, you will balance long‑term capital investment with protection of core revenue and creation of new commercial opportunities. In addition to providing strategic financial leadership and overseeing key resources (finance, digital/IT, estates & facilities, and health & safety), you will bring clarity, insight, and innovation by being data-driven and helping us grow new income streams that complement our fundraising, retail, and lottery operations.

For the right individual, this is a career-defining role. You will make a lasting and tangible difference: securing our financial future, enabling a once‑in‑a‑generation capital project, and ensuring our estate and resources support outstanding care for generations to come.

If you are inspired by the opportunity to lead, influence, and deliver meaningful impact within a much‑loved local charity, we would love to hear from you.

For more information about this role and an application pack please go to the Job Opportunities page of the St Michael's Hospice (Hastings and Rother) website.

At St Michael’s Hospice we offer a friendly, team orientated work environment – a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33 days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision along with a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

To apply for this position, please send your CV and covering letter to our CEO - Dr Karen Clarke.

Candidates who require assistance with the application process due to a disability, should contact the St Michael's Hospice (Hastings and Rother) HR team to discuss alternative methods to apply.

About The Nautical Institute

The Nautical Institute is a global professional body for maritime professionals and a non-governmental organisation (NGO) with consultative status at the International Maritime Organization (IMO). We promote professionalism, best practice and safety throughout the maritime industry, representing the interests of our international membership.

The Role

We are seeking a proactive and technically skilled Technical Officer to provide hardware, software, analytics and AI-related support across the organisation. This is an exciting opportunity to play a key role in supporting Institute activities, events and special projects, both in the office and externally.

Key Responsibilities

• Provide technical support across a range of communications and analytics tools, including (but not limited to): GoToWebinar, Adobe Creative Suite, Canva (or equivalent), Slido, Mentimeter, Discord, SurveyMonkey, Excel (including pivot tables), Power BI, Copilot and other AI tools.
• Support media production and digital communications for Institute activities.
• Assist with data analysis and reporting to support Institute initiatives.
• Research and recommend new digital tools and technologies to enhance operational effectiveness.
• Provide hands-on support with hardware (cameras, microphones, video equipment, laptops, cables, streaming platforms such as OBS, etc.) in the office and at events.
• Collaborate with and support external partners during events and Institute activities.
• Assist in the management of special project websites.
• Prepare reports and maintain financial records as required.
• Attend industry events and meetings at the IMO to support senior staff when requested.

Essential Skills & Experience

• Strong competency in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint).
• Familiarity with digital communications, analytics and collaboration tools, with a willingness to learn and adopt new technologies.
• Ability to prioritise tasks effectively and meet deadlines.
• Capable of working independently with minimal supervision in a diverse environment.
• Strong written and verbal communication skills in technical English.
• Proactive, adaptable and a collaborative team player.

Desirable

• Maritime qualification and/or shipboard experience.
• Demonstrated interest in maritime activities.
• Ability to engage confidently with partners and members at English-language industry events.
• Degree in a related discipline.
• Experience or interest in gaming technologies (advantageous but not essential).

Additional Information

This role is based at our London office with an element of homeworking. Candidates must have the right to work in the UK. Please note that this job description is not exhaustive, and you may be required to undertake additional duties consistent with the role and the Institute’s objectives. 

Be Free Campaign is a youth-led mental health charity dedicated to platforming the lived experiences of young people to destigmatise early and preventive mental health support seeking.
We work with young people across Merseyside and Manchester through schools, community spaces and events, reaching thousands of young people annually. Through our core 6 programmes, young people learn how to engage and connect with support to help them take control of their health and futures.
As the charity enters its 6th year, we are actively looking to engage with racialised and marginalised young people to understand the barriers they are facing in accessing support. 

Role purpose

The Young People’s Equity and Inclusion Officer will work to improve how mental health support includes and serves racially and otherwise marginalised young people aged 11 to 25 in Liverpool. The role focuses on generating insight, co‑producing solutions, and supporting practical changes so that support is more culturally safe, accessible, and relevant.

This is a non‑clinical role centred on outcomes rather than casework. The post holder will coordinate engagement activity, gather and interpret learning, and work with partners to turn that learning into clear tools, pilots, and recommendations for change.

We are committed to building a diverse team. We particularly encourage applications from people from racialised and marginalised communities, including those with lived experience of mental health difficulties or systemic disadvantage.

This role is anchored in lived experience. We are particularly seeking candidates who have personal experience of navigating mental health challenges and or barriers to accessing support as a young person from a racially minoritised or historically marginalised community. We recognise lived experience as a form of expertise and insight that is critical to shaping meaningful systems change. The successful candidate will be supported to draw on their experience in a boundaried and professional way, with structured supervision and reflective space embedded into the role. As an organisation committed to equity and representation, we strongly welcome applications from young people from communities currently underrepresented in the mental health sector.

1. Insight and Engagement
Plan and deliver structured engagement with young people aged 11–25 to explore experiences of mental health, identity and access to support. Use discussions, creative methods, surveys and interviews to gather meaningful insight. Ensure participation reflects racially minoritised and marginalised communities. Maintain accurate records of activity and emerging themes.

2. Equity and Inclusion Development
Identify patterns in barriers and gaps identified by young people. Translate learning into practical recommendations, tools and resources that strengthen equity and inclusion. Embed anti-racist and trauma-informed practice throughout all activity.

3. Partnership Coordination
Work with schools, community organisations and partners to host engagement activity and test improvement ideas. Agree clear roles and objectives for joint work. Share findings to support partners to strengthen their practice. Represent the organisation in local forums when required.

4. Pilots and Improvement Activity
Support the design and coordination of small-scale pilots based on youth insight. Gather feedback, refine approaches and document learning through clear improvement cycles.

5. Monitoring and Reporting
Track participation, demographics and agreed outcome measures. Contribute to analysis of qualitative and quantitative data. Support preparation of reports, summaries and presentations for internal and external audiences, including youth-friendly formats.

6. Safeguarding and Quality
Adhere to safeguarding, confidentiality and data protection policies. Respond appropriately to concerns and participate in supervision and training. Contribute to risk assessments and safe delivery across all settings.

About you

Essential
• Understanding of how racism, discrimination and socio-economic inequality impact mental health and access to support
• Experience coordinating projects or activities in community, education, health or voluntary sector settings
• Experience gathering insight or feedback and using it to inform improvement
• Knowledge of safeguarding principles and professional boundaries when working with children and young people
• Clear commitment to equity, inclusion and anti-oppressive practice

Desirable
• Lived experience of racialisation, systemic disadvantage or navigating mental health services
• Knowledge of Liverpool communities and local VCSE, education or health systems
• Experience of co-production, participatory approaches or user involvement
• Experience supporting monitoring, evaluation or learning processes

Skills and Attributes

Essential
• Strong communication skills and ability to engage respectfully with diverse communities
• Ability to organise workload, manage competing priorities and meet deadlines
• Ability to identify key themes from qualitative and quantitative information and present findings clearly
• Reflective, adaptable and open to learning
• Willingness to work occasional evenings or weekends

Desirable
• Ability to present information using creative or accessible formats
• Confidence using standard IT tools for documentation and data management

Employment details and support

• 30 hours per week, pattern to be agreed, with flexible working considered in line with role requirements.

• Annual leave entitlement and pension in line with organisational policy.

• Wellbeing week: one full working week off per year in addition to standard leave, to support staff wellbeing.

• Access to line management, safeguarding support, and appropriate clinical or reflective supervision.

• Training and development opportunities agreed on appointment.

Location: Liverpool, hybrid (community based with some home working)

Salary: £25,000 per year (pro-rata)

Hours: 30 hours per week (some evenings and weekends as agreed)

Contract: 12‑month fixed term, with potential extension subject to funding

Reporting to: DOO, Chief Executive

Start date: Subject to successful recruitment

Interviews: Rolling Deadline until suitable candidate recruited

Right to Work: We are not able to provide visa sponsorship for this position. You must have an existing and ongoing right to work in the UK.

Do you want to help shape strategy by turning data and evidence into insight that drives mission, growth, and learning? Do you have the skills to help a complex organisation understand what is working, what could improve, and how to adapt in a meaningful way?

The Diocese of Rochester is seeking a Data Insights & Evaluation Adviser to lead the development of a coherent, organisation-wide approach to data, evaluation, and learning across the Called Together programme. This role goes beyond routine data collection or dashboard creation – it’s about sense-making, judgement, and enabling learning to support parishes, deaneries, and diocesan teams in achieving sustainable impact.

This is an exciting role for someone with analytical expertise, strong communication skills, and the ability to work relationally across a wide range of stakeholders.

About the Role

· You will provide leadership in monitoring, evaluation, and learning (MEL), ensuring data and evidence are used effectively to inform decisions and enhance mission. Your key responsibilities will include:

· Leading on data, insights, and evaluation across the Diocese to inform strategy and action

· Integrating quantitative and qualitative evidence from parishes, programmes, and external sources

· Translating complex data into clear, accessible insights and narratives

· Designing and embedding a comprehensive MEL framework with appropriate indicators and learning loops

· Designing, building, and maintaining dashboards and visual tools (e.g. Power BI)

· Producing reports for governance, leadership, and project teams

· Providing analytical support to enable data-driven decision-making and project delivery

· Ensuring data integrity, quality, security, and GDPR compliance

· Collaborating with national Church teams and external partners to align evaluation with wider priorities

About You

· A minimum of five years’ relevant professional experience in data, insights, evaluation, research, MEL, or learning-focused roles, with evidence of senior responsibility, autonomy, sound judgement, and practical organisational application.

· Aligned with the mission and ethos of the Christian Church and the Diocese of Rochester

· Educated to degree level in a relevant field, or with equivalent professional experience

· Experienced in data, insights, or evaluation activity in complex, multi-stakeholder environments

· Skilled in working with both quantitative and qualitative data to generate actionable insights

· Proficient in Microsoft Excel (advanced formulas, pivot tables, data modelling) and Power BI (DAX / M code)

· An excellent communicator, able to present findings to senior leaders while working constructively with colleagues unfamiliar with data

· Organised, flexible, and able to travel across the Diocese, including occasional evenings or weekends

It would be advantageous if you also:

· Have experience in charity, voluntary, public, or faith-based sectors where impact is complex

· Understand the structure and culture of the Church of England, dioceses, and parish life

What we can offer:

• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 8 March 2026

Interviews will be held on:  16 March 2026

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?

We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.

Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.

You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.

Working closely with colleagues across the service, you will:

• Maintain accurate records and case notes

• Communicate clearly with the wider team

• Deliver effective handover between shifts to ensure continuity of care and support

Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.

This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.

This role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.

As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.

They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.

Main responsibilities

Leadership and Management:

· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.

· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.

· Support organisational change, growth and service development from a people and systems perspective.

· Oversee HR function, policies, and efficient working practices

· Support managers with HR responsibilities and staff development.

· Ensure effective recruitment, onboarding, and talent management.

· Foster an inclusive, diverse, and well-being-focused culture.

· Manage HR systems, technology, and budgets

· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.

· Support managers to build confident, fair and values-led people management capability.

Facilities & Office Management:

· Oversee office, facilities, and repairs to ensure a safe environment.

· Manage supplier contracts, IT, and communication systems.

· Supervise facilities and operations staff.

· Ensure cost-effective procurement and budget management.

Organisational Operations and Compliance:

· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.

· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.

· Maintain oversight of organisational assets and information management systems

Essential Skills & Experience needed for the role

· Experience of building inclusive and diverse workplaces.

· Ability to develop HR strategies that support business objectives and workforce planning.

· Strong knowledge of UK employment law and HR best practices.

· Experience supporting managers with employee relations and performance issues

· Ability to engage and influence stakeholders at all levels, with a people-first approach.

· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)

· Experience of contributing to senior decision making

· Ability to analyse, critique and evaluate business data and insights

· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.

· Influential with the gravitas to effectively help shape the organisation

· Significant management or supervisory level HR experience

Desirable:

· Experience working in a charity or values-led organisation.

· Experience supporting organisational growth or change.

· HR or management qualification (e.g. CIPD or equivalent).

• Location: Bath & Keynsham (BA2 & BS31)
• Salary: £37,151.00                                            
• Hours per week: Full time (37.5 hours) & participation in an on-call rota
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5

Requirements 

• Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
• Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
• Communication: You are adept at using a variety of communication aids and developing robust support plans.
• Compliance: Experience working with several compliance IT platforms is desirable.
• Driving: You must be a driver with access to your own vehicle

Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.

About the Role

As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.

You will be responsible for:

• Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
• Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
• Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
• Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
• Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.

Why Join Us?

What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!

What Benefits Will I Have?

We offer a range of benefits that you can mix and match to suit your needs, including:

• Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
• Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
• Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
• Buy and Sell Annual Leave: Transfer windows open twice a year.
• Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.

Ready to Lead and Inspire?

If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.

Apply today and start making a difference!

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.

At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.

This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.

You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.

A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.

Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.

This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.

At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.