432 IT support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Therapeutic Service Manager
Responsible for: None
Purpose of the role:
To be a proactive and experienced administrator to:
- Ensure the smooth day-to-day running of a busy and growing Therapeutic Service through excellent administration.
- Work closely with and support the Therapeutic Service team to ensure effective administration and organisation of the service.
Main duties:
- Work with the Therapeutic Service Manager in:
- Administration: welcome clients to the premises; handle client queries over email/telephone and ensure messages are dealt with efficiently and in a timely manner.
- Develop, reviewand maintaineffectiveinformationadministrativesystems within the counselling service including the office calendar, attendance records, and client waiting list.
- Liaise with the volunteer counselling staff in organising the counselling assessment interviews, maintaining the waiting list, organising counselling appointments by letter and telephone.
- Administer the progress of new referrals and assessments and report any changes in schedules.
- Administer returned registration questionnaires.
- Send out information packs, referencing the clients, dating and organising the questionnaire.
- Action new client allocations in a timely manner.
- Ensure messages from client to counsellors are delivered efficiently.
- Take cash or card payments from clients and issuing receipts.
- Support volunteer counsellors and other staff in daily administrative duties.
- Work closely with the other Therapeutic Service Administrators for the smooth transition and transfer between day and evening services.
- Work together with the other Therapeutic Service Administrators to ensure the counselling rooms are kept in good order for clinical practice in line with Health and Safety guidelines and Clinical Governance measures.
- Keep a record and update counselling personnel information.
- Send service updates and distribute leaflets every quarter to key stakeholders.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Innovation and Project Officer role
Supporting innovation across the organisation, you will help to develop and deliver programmes that grow our membership, reach and influence. You will lead the day-to-day management of pilot projects that test new initiatives and engagement opportunities with new audiences, monitoring and evaluating outcomes to capture insights and valuable learning that helps shape the direction of the organisation. This role will involve developing project plans, timelines and key deliverables to monitor project progress and ensure success. You will carry out qualitative and quantitative research to identify the current and changing needs of women to support organisational decision-making and drive innovation in everything that we do.
Location: Hybrid working, with one day per week at our London, Oxfordshire or Wales office.
About you
You should be experienced in supporting organisational development within membership settings, and skilled in project design and delivery. You will have strong data analysis and interpretation skills, with the ability to communicate your findings to diverse audiences. You should have a methodical approach to project management, and be able to confidently engage and build relationships with stakeholders and different audiences. Familiarity in overseeing budgets would be beneficial, as would some knowledge of the trends affecting the voluntary sector, but above all a passion for supporting initiatives that contribute to organisational growth and change will be key to your success in the role.
How to apply
For further information about this Innovation and Project Officer role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 15 September 2026.
First-round interview (virtual): w/c 21 September 2026.
Second-round interview (in-person): w/c 28 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Active Communities Development Worker
Grade: NJC Point t23 - £34,434 FTE
Hours: 37.5 hours per week
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Fixed-term contract, initially 12 months (continuation subject to further funding)
Responsible to: Senior Strategic Lead
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN and out in Salford’s communities
Salford CVS delivers a range of projects and services that build resilient communities and encourage local people to be active citizens.
You’ll work primarily across our volunteering and emergency response activity, including helping to develop and deliver Salford CVS’s own active communities volunteering programmes. This will vary throughout the year, but you can expect to spend roughly half your time on emergency response and half on volunteering - and in practice, the two often overlap.
Main purposes of the post
To engage with a wide range of partners and volunteers to build active, more connected and resilient communities within the city of Salford. To deliver multiple areas of work around civil contingencies, humanitarian response and emergency response in Salford – from coordinating clear plans and processes and training and supporting volunteers, to enabling VCSE organisations to engage with the work. To support the development of our volunteering and active communities work across multiple services, including the rewarding, people-facing work of coordinating volunteers for local events and celebrations.
The Benefits of Working for Salford CVS
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28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
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Enhanced company sick and maternity pay, subject to terms and conditions of service
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Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
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Cycle to Work scheme
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Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
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RHS family membership (optional and non-contractual)
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Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
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A supportive working culture - we respect and support one another to do the best we can
We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
Closing Date: 12 noon, Friday 2nd October 2026
Interviews: Tuesday 13th October 2026, in person at Salford CVS’ offices
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about empowering young people to break down barriers, gain independence, and achieve their career goals?
Volunteer Centre Kensington & Chelsea (VCKC) is looking for a dedicated Stepping Stones: XP Officer to join our team. In this delivery-focused role, you will provide person-centered, strengths-based support to young people aged 16–25 who identify as having Special Educational Needs or Disabilities (SEND).
You will manage a small, targeted caseload, guiding participants through their journey from building initial confidence to securing inclusive volunteering placements, work experience, and paid employment.
Key Responsibilities
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1-to-1 Caseload Support: Co-design realistic action plans, identify reasonable adjustments, and deliver tailored employment and volunteering readiness support.
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Brokerage & Employer Engagement: Build strong relationships with local employers and volunteer-involving organisations to source safe, accessible placements.
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Practical Guidance: Assist participants with CV writing, application forms, and work-readiness skills tailored to their unique needs.
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Placement Monitoring: Provide light-touch, SEND-informed support to both participants and hosts to ensure placements are successful and sustainable.
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Network & Resource Mobilisation: Connect clients with external support services, training opportunities, and grants for work clothing or tools.
What We Are Looking For
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Relevant Experience: Proven track record of supporting young people (aged 16–25) or adults facing barriers to work, particularly those with SEND.
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Strengths-Based Approach: Ability to deliver empowering, direct 1-to-1 support that builds confidence and self-advocacy.
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Relationship Building: Experience working alongside employers and community organisations to champion inclusive practice.
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Organisational Skills: High-level administrative abilities to manage time, maintain accurate client data, and handle record-keeping effectively within a part-time role.
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Values-Driven: Strong commitment to safeguarding, equality, inclusion, and the values of VCKC.
(Note: Appointment is subject to a satisfactory Enhanced DBS check).
How to Apply
To apply, please submit your CV and a cover letter detailing how your experience meets the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Are you an experienced finance leader looking for an opportunity to make a real impact? YMCA St Helens is seeking a strategic and values-driven Head of Finance and Business Support to join our Senior Leadership Team.
This pivotal role will provide leadership across finance, administration, HR, IT, governance, compliance and risk management, helping to ensure the long-term sustainability and effectiveness of our organisation. Working closely with the CEO, Board and senior colleagues, you will lead financial planning, oversee corporate support services and act as the organisation's Data Protection Officer (DPO).
We're looking for someone with:
- Significant senior leadership experience in finance and corporate services.
- A recognised accounting qualification (ACA, ACCA, CIMA or equivalent) or substantial equivalent experience.
- Proven experience of strategic financial planning and management.
- Strong knowledge of governance, compliance, risk management and data protection.
- Experience leading and developing teams.
- Excellent communication, analytical and influencing skills.
Why join YMCA St Helens?
This is an opportunity to play a key leadership role within a respected and ambitious charity that supports people and communities across St Helens. You'll help shape organisational strategy, drive continuous improvement and contribute to delivering lasting social impact.
Closing date: 19-09-2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change.
Main Purpose Of Job:
The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Please use the link below to learn more about the principles of Housing First:
The Principles of Housing First | Homeless Link
Main Areas Of Responsibility:
- Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
- Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information.
- Liaise with other agencies to facilitate access to support.
- Regularly review the person-centred support plan to update, record and monitor progress of caseload.
- Build and maintain networks with staff from other stakeholders building support around eacjh of our housing first residents.
- Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
- Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
- Promote, and encourage peer involvement within the service.
- Complete dynamic risk assessments and maintain own safety by following lone working procedures.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?
We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.
This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.
The role will include:
- Carrying out strengths-based Care Act assessments and reviews
- Developing person-centred support plans with individuals and families
- Providing clear and accessible information about care, support and local opportunities
- Working alongside health, social care and voluntary sector partners
- Maintaining accurate records and contributing to quality and performance monitoring
About us
Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.
We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.
We are part of One Bexley; a partnership of 8 local charities who have come together to support local people with care and support needs in new and creative ways. Working as a Trusted Assessor based in Bexley Mencap you will enable people to find the right support services that meet their needs and fulfil their personal goals, supporting them to maintain their independence for as long as possible and helping them to plan ahead. You will do this by building trusting relationships with individuals and their families, identifying the strengths that they have as well as their support needs and linking people with existing services and networks in their local neighbourhood.
About the role
The Trusted Assessor supports adults with care and support needs through strengths-based assessment, support planning and review. You will work alongside adults with a learning disability and neurodiverse people to understand what is important to them, identify their strengths, assess eligible needs and develop personalised support plans that promote independence, wellbeing and positive risk taking. You will also help people understand Care Act processes, personal budgets and Direct Payments where appropriate, while working closely with health, social care and voluntary sector partners.
About You
You will share our commitment to putting people first, treating everyone with dignity and respect, and recognising the importance of listening to lived experience. You will ideally have experience of assessment, support planning or care coordination and be confident building trusting relationships with people from a wide range of backgrounds. Most importantly, you will believe in strengths-based, person-centred practice and enjoy working collaboratively to achieve better outcomes.
We are seeking a motivated and organised candidate with experience in social care, support planning or a related advice-based role. You will be someone who understands person-centred support and believes in helping people have real choice and control in their lives. We are looking for someone who genuinely cares about improving outcomes for people with care and support needs.
You will need to have excellent interpersonal and communication skills to build trusted relationships with residents. You will also need the confidence to explain complex information clearly, support people to understand their responsibilities, and manage a varied caseload effectively.
You will need to be approachable, solutions-focused and able to work independently. Strong organisational skills and good IT skills are essential to ensure accurate record keeping and effective case management.
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.
The client requests no contact from agencies or media sales.
Lead Youth Worker
Oasis Community Hub MediaCityUK, Salford
Hours: 32 (0.8 FTE)
Contract: Fixed term contract (12 months)
Salary: £22,695 per annum (£28,369 FTE)
Want to help young people thrive and reach their full potential?
Want to lead high-quality youth work, mentoring and community programmes?
Want to support and develop a passionate team making a difference in Salford?
Oasis believes every person matters and works to build thriving communities where everyone is included, making a contribution and reaching their God-given potential. Oasis Community Hub MediaCityUK is part of the wider Oasis family and delivers a range of youth and community services that support young people, families and the wider community.
We are seeking an enthusiastic and experienced Lead Youth Worker to join our team. Based at Oasis Community Hub MediaCityUK, you will lead our youth work provision, delivering mentoring, youth clubs, holiday activities and detached youth work within local communities. You will play a key role in supporting young people aged 10 to 16 to overcome barriers, raise aspirations and access positive opportunities.
As Lead Youth Worker, you will provide day-to-day leadership, guidance and supervision to a small team of youth workers and volunteers, ensuring the delivery of safe, inclusive and high-quality youth work provision. You will work closely with schools, community partners and statutory services to support young people through both targeted interventions and universal youth provision.
Key Responsibilities
- Lead and develop Oasis Community Hub MediaCityUK's youth work programme, including Friday Night Youth Club, holiday activities and detached youth work.
- Deliver high-quality one-to-one and small group mentoring for young people aged 10 to 16.
- Provide leadership, supervision and support to youth workers and volunteers.
- Build positive, professional and trusting relationships with young people, supporting their personal, social and emotional development.
- Engage vulnerable and hard-to-reach young people through targeted interventions, outreach and detached youth work.
- Work with schools, families, statutory agencies and community partners to ensure young people receive appropriate support.
- Promote safeguarding, wellbeing and positive outcomes for all young people.
- Support young people to access volunteering, leadership and personal development opportunities.
- Monitor, evaluate and report on programme outcomes and impact.
- Represent Oasis within local networks, partnerships and community events.
- Contribute to the ongoing development and growth of Oasis youth provision across MediaCityUK.
- Promote a culture of inclusion, participation and youth voice.
- Work flexibly across evenings, weekends, school holidays and community settings as required.
The Successful Post Holder Must Have
- A relevant Youth & Community Work qualification (Level 3 or above), or significant equivalent experience within the sector.
- Experience delivering youth work, mentoring or community-based programmes with children and young people.
- Experience supporting, supervising or working alongside staff or volunteers.
- Knowledge of safeguarding, health and safety, and effective youth work practice.
- Strong communication, organisational and relationship-building skills.
- Experience working collaboratively with schools, community organisations and statutory services.
- The ability to engage, motivate and inspire young people from diverse backgrounds.
- A flexible and proactive approach, with the ability to work independently and as part of a team.
- Good IT and administrative skills.
- A commitment to the Oasis ethos, values and safeguarding responsibilities.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Tuesday 22nd September 2026.
Interviews will take place online on Monday 28th September 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1136924.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Tuesday 22nd September 2026.
Interviews will take place online on Monday 28th September 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.
This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.
You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.
About the Role
You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.
You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration.
This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.
No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.
We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.
Key Responsibilities
You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:
- Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
- Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
- Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
- Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
- Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
- Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
- Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
- Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
- Coordinating DSE assessments and arranging appropriate equipment where required.
- Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
- Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.
About You
You'll be someone who genuinely loves organisation and takes pride in making things work well.
You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.
You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.
You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.
Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.
We're looking for someone who is:
- Exceptionally organised with excellent attention to detail.
- Proactive and able to anticipate what needs doing rather than waiting to be asked.
- Someone who takes ownership and gets things done.
- Comfortable working at pace and managing competing priorities.
- Tech savvy and confident using Microsoft Office and learning new systems.
- A natural problem-solver who looks for solutions.
- Reliable and great at following things through to completion.
- Friendly, warm and approachable.
- Confident dealing with suppliers and external contractors.
- A clear and confident communicator.
- Able to work independently without needing close supervision
- Always looking for ways to make systems and processes simpler and better.
You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD.
Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.
Why Join Us?
This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.
You'll have the opportunity to:
- Make a visible difference to how our organisation operates every day.
- Create a brilliant working environment for our colleagues.
- Improve systems and introduce smarter ways of working.
- Work with people across the whole organisation.
- Take genuine ownership of your area rather than simply completing a list of tasks.
- Join a friendly, supportive team where your ideas and initiative will be welcomed.
- Work for an organisation making a meaningful difference to young people and communities.
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.
If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.
Click Apply Now to submit your application.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.
About the Role:
As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.
You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.
Essential Requirements:
- Experience supporting vulnerable individuals in a community, support, or custodial setting.
- Understanding of trauma-informed and person-centred approaches.
- Experience carrying out assessments and support planning.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a multidisciplinary team.
- Experience maintaining professional boundaries and accurate records.
- Knowledge of safeguarding principles and procedures.
- Good IT skills, including Microsoft Office.
- Full UK driving licence and willingness to travel across the service area.
- Ability to obtain an Enhanced DBS check and HMP security clearance.
Desirable:
- Experience working with women affected by pregnancy, pregnancy loss, parenting challenges, or maternal mental health issues.
- Experience supporting women within or leaving the criminal justice system.
- Experience delivering group sessions, workshops, or training.
- Knowledge of multi-agency working practices.
- Listening skills, counselling, or relevant support qualifications.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £16,686.00 per annum for 21 hours
Hours: 21 hours per week over 3 days
Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton
Please note, this role is on a Fixed Term Contract for 1 year.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
The role
Lead the growth and delivery of Cruse's External Training & Consultancy programme, combining business development, customer relationship management, and delivery oversight to make Cruse the leading provider of bereavement training in England, Wales and Northern Ireland.
You will be responsible for managing our external training programme. The programme has been delivering high-quality grief and bereavement training to over 370 external organisations and thousands of individuals for the past ten years. This role will be responsible for sourcing, planning and managing customer engagements, and ensuring Cruse is the leading training provider for loss and bereavement in England, Wales and Northern Ireland.
You will be responsible for developing a sales and marketing strategy, targeting relevant organisations and selling our training products. You will be overseeing the organisation of training sessions and then handing over to one of our trainers to deliver the sessions, providing support where needed, monitoring and acting on feedback, and always ensuring a consistently high standard of customer service.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if your application does not include both a CV and covering letter, it may not be considered.
The closing date for applications is 16 September 2026 with interview taking place week commencing the 28th September 2026. We reserve the right to close the advert early as suitable candidates apply.
Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Kickstart your career in administration and customer service.
Anna Freud is seeking a Training, Conferences and Events Assistant to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including wellbeing offers such as free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
If you enjoy a mix of customer-facing and administrative work, this opportunity would be ideal for you. You will act as the first point of contact for training, conference and event enquiries while supporting the day-to-day coordination and delivery of professional learning programmes. You will work as part of a large team of 25+ colleagues in the Training team, providing essential administration, customer service and operational support to ensure training events run smoothly from planning and booking through to delivery and evaluation. You will also have reception duties once per week.
What you’ll bring
Essential skills and experience:
- Experience working in a busy office, customer service or administrative environment.
- Effective communication skills and confidence speaking with customers, colleagues and stakeholders.
- Good IT skills, including using Microsoft Office and maintaining records or databases accurately.
- Well organised, able to manage multiple tasks and prioritise work effectively.
- A proactive, customer-focused approach with great attention to detail.
Key details
Hours: part-time (28 hours per week), preferably including Thursday mornings to attend team meetings.
Salary: £27,294 per annum FTE, plus 6% contributory pension scheme.
Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).
Contract type: fixed-term until March 2027.
Next steps
Closing date for applications: midday (12pm), Friday 18 September 2026. Please note this advert will close early once we receive 150 applications. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 25 September 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on w/c 5 October 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
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Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
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Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
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Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
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Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
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Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
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To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
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To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
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To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
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To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
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Oversee the transactions, activities and processes of the external payroll provider.
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To monitor and advise on current and future tax legislation, with a view to optimisation.
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To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
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To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
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To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
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To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
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Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
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Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
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Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
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Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
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To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
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To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
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Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
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Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
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Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
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Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
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Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
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Provide financial and operational insights to inform strategic decision-making and long-term planning.
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Foster a culture of continuous improvement and financial accountability across the organisation.
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Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
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Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
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Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
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Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
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Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
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Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
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Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
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Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
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ACA/ACCA/CIMA Qualified, CPE up to date.
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Strong financial management experience at a similar level within the charity/not for profit sector
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A proven track record of leading, developing and inspiring small teams
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Experience of strategic business & financial planning, forecasting and budget management.
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Sound experience of producing month-end management accounts and audited year-end financial accounts
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Experience of managing and using financial systems
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A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
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Experience of managing change and change programmes
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A track record of initiating, leading and managing associated risks
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Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
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Confident IT skills; confident using Microsoft Office applications, especially Excel
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Experience designing and introducing new financial processes, procedures and reports
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Working knowledge of QuickBooks software [advantageous]
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Experience working with a Board of Trustees [advantageous]
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Understanding of Charity Commission and Companies House reporting requirements
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Project and/or professional services experience
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Understanding of Charity Law
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Experience of working in the not-for-profit sector
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Understanding and experience using the Charity Governance Code
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Experience in working with Charity SORP
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Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
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Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire and make a lasting difference to people experiencing homelessness. At Project 41, you will support individuals with complex needs to build stability, confidence and independence while working towards successful move-on into suitable accommodation. You will build trusting, trauma-informed relationships, create person-centred support plans and work closely with partner agencies including health, substance use, probation and social care services. You will play a key role in helping people overcome barriers, achieve their goals and take the next step towards independent living. If you are committed to empowering people, promoting independence and creating positive change, this could be the role for you!
Main Purpose Of Job:
Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.
Main Areas of Responsibility:
To ensure the effective delivery of high quality support, housing management and resettlement opportunities.
To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.
To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.
To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.
To assess risk and suitability of referrals for the service.
To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.
To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients.
Reporting any safeguarding concerns without delay in line with procedures.
Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.
Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.
Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
Ensure that IT systems are updated as required and concise record keeping is completed promptly.
To participate in the induction of and support new team members.
To contribute to a positive team culture which is inspiring and motivational.
Comply with Homeless Oxfordshire’s policies and procedures.
Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
Contribute to the work of the broader team.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.