It support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.
They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.
The role will require shift work, including evenings and weekends
Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
- To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
- Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
- Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
- Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
- Conduct regular reviews of support plans and risk assessments as required.
- Take a pro-active approach in multi-disciplinary support required for residents.
- Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
- Ensure a high standard of customer service is upheld
- To attend team meetings and take part in service policy and planning.
- To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
- To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
- To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
- To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
- To actively collect follow up information with regards to the outcome of reconnections and report
- To deal with the immediate support needs of the residents as appropriate.
- To assess resident safety and develop risk management strategies with the resident and other involved services.
- To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
- To keep accurate records and statistics on referrals, service outputs and outcomes etc.
- To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
- To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
- To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
- To build and maintain good working relationships with colleagues.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience
- A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
- Experience of working with clients in a trauma-informed way with proven effectiveness
- Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
- Demonstrate excellent customer service skills.
- Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
- Knowledge of Psychologically Informed Environments (PIE).
- Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
- Successful track record of work with colleagues in order to achieve common goals
- Working across agencies and / or partnership arrangements
- Awareness of issues facing single people that experience homelessness or rough sleeping.
Skills & knowledge
- IT skills and particularly Microsoft Office packages
- Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
- Excellent time management and administrative skills
- Sound knowledge in identifying and dealing with substance misuse issues
- Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
- Understanding of health and safety in a supported housing setting
Abilities
- Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
- Ability to motivate those with support needs to engage with meaningful activities
- Evidence of effective de-escalation techniques.
- Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
- Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
- Ability to work co-operatively to achieve goals
- Ability to set up and work according to schedules
Personal qualities
- Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
- Ability to act on own initiative and effectively under own direction, as well as productively within a team
- Strong sense of responsibility and accountability
- Awareness of own training and support needs
Desirable Criteria
- Experience of using In-Form as a case management system.
- Qualifications relevant to supporting vulnerable adults
- Full current driving license
- Successful track record in developing services in response to changing needs and demands
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and passionate Service Manager to manage and lead our Bristol Men’s Crisis House, Avonmouth.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.
JOIN THE TEAM!
1 x Full-time post available – 35 hours per week
This is an exciting opportunity to lead and manage our Men’s Crisis House in Bristol. We believe in a person-centred approach and the involvement of individuals in all aspects of their support.
About the Bristol Men’s Crisis House
The Bristol Men’s Crisis House is a warm and supportive 10-bed home based at Bradford Lodge in Avonmouth. We’re here for men who have recently been through a mental health crisis—whether they’ve just left hospital or are finding it difficult to stay safe where they currently live. Our house offers a calm, safe environment where residents can take time to stabilise and focus on their wellbeing. We provide therapeutic support to help each person feel ready and confident to return home. Stays are usually up to 10 days, although men who are of no fixed abode (NFA) may stay a little longer if needed.
- We’re a non-CQC registered service.
- Our team is here day and night, 24/7, every day of the year.
- The service is run by Rethink Mental Illness, working closely with AWP, who handle all referrals through their Crisis Teams.
How you will make a difference:
Staffing, Leadership & Oversight
· I will ensure that staff have the correct guidance and support to fulfil their roles and will ensure that a monthly 24/7 rota ensures enough staffing capacity to deliver effective support.
Quality of Support & Environment
· I will ensure that a high standard of support is embedded within the service and will promote and support an inclusive environment.
· I will ensure that high quality support planning, risk management, outcomes measurements are in place for all residents in the service at all times.
Referrals & Risk Management
· I will review all referrals into the service and ensure these are appropriate for the service remit and that risks are manageable during the residents stay. I will ensure that all referral documentation is received.
Partnership & Multi-Agency Working
· I will work closely with AWP Crisis Teams and ensure highly effective working relationships are in place at a management and front line level to ensure the crisis house provides the right standard of support to residents using a multi-agency approach.
Activities & Resident Engagement
· I will ensure activities offered to residents in the house and externally are varied and meet residents needs and demand and are within agreed budgets.
Incident Management & Learning
· I will manage and review all incidents and severe untoward incidents that occur at the crisis house ensuring that learning is adopted and shared as needed with AWP and the commissioners. I will support joint investigations with AWP where relevant following the Patient Safety Incident Response Framework (PSIRF).
Essential skills and experience required:
· Recognised housing related qualification or equivalent relevant housing experience
· Experience in a comparable role of management, preferably in housing, social services, residential care or supported housing.
· Experience and knowledge of enhanced housing benefit, housing management, related legislation, letting procedures and Local Authority guidelines
· Ability to identify support goals and evaluate progress.
· Knowledge of risk assessments and ability to identify potential risks and how to manage risks.
· Understanding of housing management, law, policy and best practice
· Ability to motivate people and achieve positive outcomes
· Ability to communicate effectively at different levels
· Knowledge of housing needs / barriers faced by people who experience mental ill health.
· Excellent communication and literacy skills, able to produce clear, concise reports, correspondence and notes
· Competent in the use of IT systems including Microsoft applications, email and internet.
· Must be able to demonstrate behaviours consistent with the values of the Charity
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
We are currently looking for a Senior Service Manager to oversee safe houses based in Liverpool, Manchester and Halton areas. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
- Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
- Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
- Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
- Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.
What we are looking for:
- Proven experience in team management and compliance within a care or support setting.
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience in modern slavery support is desirable, but not essential as training will be provided.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Closing Date: Monday, 29 December 2025 at 10:00 A.M.
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled. Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills.
We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events—someone who is proactive, able to work independently, and confident collaborating across departments.
The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours.
We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do.
Students are the reason Kent Students’ Union exists. We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience—whether that’s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection.
Kent Students’ Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children’s nursery.
What you will be doing:
- To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees.
- To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair.
- To co-ordinate Kent Student Union’s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students’ Union’s impact on the student experience to prospective students.
- To support the delivery of wider KSU events as and when required such as Summerball.
- This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable.
What we’re looking for:
- Experience of managing people (paid staff or volunteers) to deliver outstanding results.
- Experience of financial management
- A track record of working with a variety of internal and external stakeholders and building effective relationships
- Experience of promoting and delivering a wide range of events
Knowledge
- A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments.
- An understanding of the current issues affecting higher education institutions and students
Skills and Abilities
- Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment
- Skilled and committed user of IT, enabling efficiencies and improved service using technology.
- Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels.
Values & Behaviours
- An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work.
- Evidence of commitment to continuing personal and professional development
- A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds
- A team player, who helps others to build a successful team, celebrates others’ successes and supports others to achieve individual and team goals
Applications
To apply please submit your application on our recruitment portal on our careers page, to include a copy of your CV.
Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. A full copy of the job spec and person spec is available on our website.
Website
Kent Students’ Union’s website contains further background information about Kent Students’ Union to help potential applicants. Potential applicants are encouraged to look at the website prior to applying.
Further Information and Questions
If you require further information, please contact:
Name - Max Weston
Job Title -Commercial Events Manager
Thank you for your interest, please continue your application by completing an application form on our website.
The client requests no contact from agencies or media sales.
Young People Support Worker (Warrington)
We are seeking someone passionate about supporting young people to build confidence, stability and independence.
Position: Young People Support Worker
Salary: £24,136 per year plus pension and benefits
Location: Warrington
Hours: 37.5 per week on a rota including evenings and weekends
Contract: Permanent
Closing date: Sunday 14th December 2025
About the role
As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.
In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.
Key responsibilities include:
· Completing risk and needs assessments and creating SMART support plans
· Providing one to one and group support within the accommodation
· Encouraging participation in education, training, employment and volunteering
· Supporting young people to settle in and maintain their accommodation
· Maintaining accurate case records and handling petty cash and rent collection
· Ensuring the accommodation environment is safe, welcoming and well maintained
· Working a rota including evenings, weekends and some lone working
· Working collaboratively with colleagues, volunteers and local partner agencies
About you
You will bring a calm, patient and supportive approach, with the ability to build trust and encourage young people to reach their goals. Experience working with young people, or those who have faced homelessness, mental health difficulties, substance misuse or time in care, will be important.
We are looking for:
· Experience of working with young people or those who have experienced homelessness
· An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system
· A knowledge and understanding of Risk Assessments and Support Planning
· Good literacy, numeracy and IT skills
· High level understanding of professional boundaries and ability to maintain these
· Effective collaborative working
· Ability to effectively reflect on own practices for ongoing learning and development
· Respect for the values and ethos of Depaul and its founding partners
About the organisation
The organisation provides vital services that support young people and adults at risk of homelessness. Their work focuses on prevention, resilience building and helping people access opportunities in education, employment, training and the community. Services operate across England, delivering high quality support shaped by strong values and a belief in the potential of every person.
Other roles you may have experience of could include; Support Worker, Housing Support Worker, Youth Support Worker, Young Persons Support Worker, Outreach Worker, Key Worker, Project Worker, #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Lepra as our Operations Lead!
We’re looking for a proactive and organised individual to help keep our charity running smoothly behind the scenes. As our Operations Lead, you’ll play a hands-on role managing day-to-day office operations, facilities, HR and recruitment admin, and IT coordination. This is a varied and rewarding position at the heart of a small, friendly team, where your work will directly support our mission to end leprosy and lymphatic filariasis and promote inclusion and wellbeing worldwide.
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
The Operations Lead will play a key role in ensuring the smooth and efficient day-to-day running of Lepra’s UK operations. This includes managing office and facilities logistics, supporting key operational projects (such as the upcoming office move), and coordinating internal processes across HR, IT, governance, and finance systems.
The postholder will act as a central point of contact for operational queries, ensuring organisational effectiveness and compliance with internal procedures and policies.
Job Purpose
To support the Finance and Operations team which includes the HR and IT functions as well as coordinating the upcoming office move and facilities operations.
Working Relationships
You will report into the Senior Manager – HR, Operations & IT
Working with all of Lepra UK on all matters regarding HR, Operations and IT.
Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, Senior Manager HR, Ops &IT, and Finance & Administration lead.
Key Responsibilities
Operational Management
Oversee day-to-day office operations, including facilities, supplies, and logistics.
Act as the main point of contact for tenants, contractors, and the Facilities Management company.
Coordinate the upcoming office relocation project, ensuring timelines, budgets, and communications are effectively managed.
Support post, office bookings, and workspace coordination.
Maintain a safe and compliant working environment (Fire Marshal responsibilities, health & safety checks).
Systems and Process Support
Oversee and maintain efficient administrative systems and processes across HR, finance, and IT functions.
Support CRM data management, donation logging, and reporting processes.
Liaise with the IT provider to ensure smooth onboarding/offboarding and equipment setup for staff.
Human Resources and Team Support
Coordinate onboarding and induction processes for new starters, including training and IT setup.
Assist with staff travel and accommodation bookings and logistical arrangements for Trustees or visitors.
Support recruitment administration, including posting adverts and liaising with partner organisations and universities.
Project and Governance Support
Support internal operational improvement initiatives and help embed good governance and compliance practices.
Provide administrative support for internal audits, policy reviews, and Board-related tasks as required.
General
Provide cross-cover for colleagues within the Finance & Operations team during periods of absence.
Undertake any other reasonable duties to support the smooth running of the organisation.
Person Specification
Qualifications
Essential
· Qualification in operations, business administration, HR, or finance.
· Degree-level qualification or equivalent professional experience in business administration, management, finance, or a related field.
Desirable
· CIPD Level 3 and above
· AAT Level 3-4
Knowledge & Experience
Essential
· At least two years’ experience in operations, office management, administration, HR, or finance support.
· Experience coordinating multiple workstreams or projects.
· Familiarity with HR systems, CRM databases, or finance software.
· Awareness of facilities management and/or health and safety responsibilities.
· Experience in contributing to continuous improvement, operational efficiency, or process redesign initiatives.
· Demonstrated ability to manage multiple priorities, coordinate cross-team processes, and maintain strong attention to detail.
· Confident user of Microsoft Office and other business systems, with the ability to learn new software quickly.
· Proven experience in supporting organisational policies and compliance (e.g., GDPR, health and safety, or HR procedures).
Desirable
· Experience working in the charity or non-profit sector or a small/medium-sized organisation.
· Experience of working in a diverse and multicultural environment
· Experience of bias-free recruitment
Skills, Attitudes and Personal Qualities
Essential
· Highly organised with strong attention to detail.
· Excellent communication and coordination skills.
· Confident using IT systems and learning new software.
· Proactive and adaptable, with the ability to multitask and problem-solve.
· Collaborative team player who shares Lepra’s values and commitment to inclusion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part time 3.5 days per week (26.25 hours)
Line Manager: Academic Principal
Team: Training / Training Administration
Location: Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week)
Salary: £24,524 per annum pro rata + benefits
Start date: As soon as possible
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
We are seeking a detail-oriented Compliance Officer to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity. The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.
Key Responsibilities
- Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
- Collaborate with senior management and other department heads to ensure compliance
- Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
- Serve as the point of contact for regulatory bodies and external auditors
- Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
- Use external student data systems – such as HESA / Salesforce
- Perform research to remain informed regarding higher educational and other compliance requirements
- Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
- Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
- Record findings accurately and follow up with senior management to ensure that issues are rectified
- Conduct investigations to discover the root cause of compliance problems when they arise
- Develop systems for data collection, tracking, managing and reporting
- As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
- Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
- Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
- Maintain records of all data processing activities within the College
- Conduct audits to ensure compliance and to address potential issues
- Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College.
- Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations
Qualifications and Skills
Essential
Educated to degree level
Excellent written and verbal communication skills, and ability to promote the college
Strong organisational skills and ability to meet tight deadlines
Ability to multi-task, use initiative and prioritise
Excellent attention to detail with proof-reading skills and decision-making capability
Familiarity with compliance tools and systems
High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint
Ability to interpret complex legal and regulatory documents such as contracts
Desirable
Experience in a legal, audit or risk management role
Project management skills, using project plans and trackers
HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems
Experience
Essential
Experience in a similar compliance role
A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.
Demonstrated proactive approaches to problem-solving
Expertise and knowledge of best practice in Compliance and GDPR
Succinct minute taking
Desirable
Experience in a compliance role in higher education or an academic institution
Aptitude and Values
Essential
Professional, approachable and sensitive to those of other cultures
A resourceful team-player, with the ability to also be extremely effective independently
Calm under pressure with proven ability to meet targets and deadlines
Able to work in a changing environment
A heart for Christian cross-cultural mission
High standard of integrity and ethics
Other Information
§ This role is located at our site in Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week).
§ It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.
§ All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.
§ If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR
§ Applicants must have the right to work in the UK.
Benefits
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
§ Free, freshly prepared lunch at the College on your working days if on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ



The client requests no contact from agencies or media sales.
Are you passionate about volunteers and digital inclusion? Join us to coordinate Bexley’s Digital Champions, inspiring and supporting volunteers to help residents navigate the online world with confidence.
The digital world is all around us, yet many residents are being left behind. Around one in twenty adults has never used the internet, and many more struggle with access, skills, or confidence. This digital divide affects employment, healthcare, social connection, and other areas that directly impact quality of life. This is your chance to make a real difference — empowering people to access healthcare, services, and opportunities in an increasingly digital world.
Bexley Voluntary Service Council (BVSC) is looking for an organised and enthusiastic Volunteer Coordinator to lead our growing Digital Champions project. You’ll recruit, train, and support a network of volunteer Digital Champions who help residents gain the confidence and skills to use technology in their everyday lives.
From sending an email or applying for a Blue Badge to accessing online GP services — your work will help make sure no one in Bexley is left behind as life moves increasingly online.
About the role
As our Volunteer Coordinator, you will:
· Recruit, train, and support volunteer Digital Champions across Bexley.
· Build partnerships with community groups and local organisations to reach residents who need support.
· Organise regular volunteer meet-ups, training sessions, and peer learning opportunities.
· Monitor and report on project activity and outcomes.
· Promote the Digital Champions network and share its impact locally and beyond.
This is a community-focused coordination role — perfect for someone who loves working with people, supporting volunteers, and building meaningful partnerships. You don’t need to be a tech expert — just confident using digital tools and enthusiastic about helping others learn.
About you
We’d love to hear from you if you:
· Have experience supporting or managing volunteers.
· Are confident using digital tools (like email, forms, and video calls) and can explain them clearly to others.
· Enjoy building relationships and working collaboratively with partners.
· Are organised, proactive, and able to manage multiple tasks.
· Care about inclusion and want to help reduce digital inequalities.
Why join BVSC?
BVSC is a supportive, friendly team committed to strengthening the voluntary and community sector in Bexley. We offer:
· 25 days annual leave (plus bank holidays)
· An extra day off for your birthday
· 6% employer pension contribution
· Flexible working: one day working from home each week, with flexible start and finish times (8am–6pm, core hours 10am–4pm)
· Access to the Blue Light Card
· Ongoing training and professional development opportunities
· A positive, inclusive team culture where your ideas are valued
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
You will support the work of the Trust Company and Synod in all matters of compliance with Company and Charity legislation, overseeing the day-to-day operation of the Trust and Synod offices. You will also have the lead in-house responsibility for ensuring that the Board is able to discharge its financial responsibilities in an informed and timely manner. You will work with the honorary Synod Treasurer in liaising with and supporting local churches in financial matters.
You will be based in the Trust Office in Southampton, visiting other locations across the Wessex area as needed. Flexibility is also required for attending occasional evening and weekend meetings.
Key Responsibilities: Company Secretary
- in consultation with the Trust Executive Officer and the Chair of the Board, convene and provide administration for annual general meetings (AGMs) and Board meetings, including:
- producing agendas
- making all papers available to the Board in a timely manner
- taking minutes
- conveying decisions
- handling meeting correspondence
- provide legal, financial and/or strategic advice to the Board during and outside of meetings, and more generally advise the Board on corporate governance matters
- keep up to date with regulatory or statutory changes and policies that might affect the organisation
- ensure that the Company’s policies are up to date and are approved
- communicate with external professionals involved in corporate governance, such as auditors
- implement processes or systems to help ensure good management of the organisation or compliance with legislation
- file all necessary documents with the Charity Commission and Companies House, including the Annual Report and Accounts
- inform the Charity Commission and Companies House of appointments and resignations of Trustee Directors
- take responsibility for HR and the health and safety of employees, including payroll in liaison with external consultants
- maintain Role Descriptions for staff
- ensure that the Company’s Employment Handbook and statutory employment policies are reviewed and updated annually
- manage the Company’s premises and facilities, including IT in liaison with external consultants
Key Responsibilities: Deputy Treasurer
- in collaboration with the Synod Treasurer:
- ensure the Wessex Trust is managing the assets of the Synod in an appropriate manner and in accordance with its strategy and policies
- report on the Synod’s financial matters and budgets to the Synod Executive and Trust
- ensure that policies, operations and priorities are in keeping with the aims of the Wessex Synod.
- participate in the Synod Executive’s regular review of the Wessex Synod’s governance structure
- attend relevant Assembly level meetings for matters of concern to Synod Treasurers
- liaise with the Treasurers of the 12 other Synods, with a particular focus on commitments to Inter-Synod Resource Sharing.
- manage the annual process to agree and deliver the overall contribution from the Synod to the United Reformed Church’s national Ministry and Mission Fund, or its successor
- develop and maintain a rolling 3-year projection of the Trust’s financial capacity
- participate in the appointment of the Trust Secretary and the Financial Accountant and participate in monitoring and evaluating their performance
- undertake line management responsibility for the Financial Accountant
- serve on the Investment Committee and assist in maintaining the Trust’s Investment and Reserves policies
- monitor changes in statutory financial requirements and ensure that relevant ones are implemented
- support the Trust Convener in the production of the Trustees’ Annual Report
- take overall responsibility in the staff team for work to prepare for and support the annual statutory audit
- lead the Trust’s response to the Audit Findings Report each year and prioritise responses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Experience Executive
- Hours: Full time - 37.5 hours per week
- Location: Oxford
- Salary: £25,087 - £32,376 per annum
- Closing date: 4th December 2025 at 12 noon
- Interview date: 10th December 2025
Join our team and help make a difference!
Helen & Douglas House is at an exciting point in its journey with a new CEO and a bold five-year strategy. We’re looking for a Supporter Experience Executive to play a vital role in delivering exceptional supporter care and ensuring our fundraising activities run smoothly.
About the Role
As part of our Fundraising Team, you’ll be the first point of contact for our supporters, providing outstanding customer service and stewardship. You’ll manage supporter enquiries, coordinate campaign and event fulfilment, and ensure accurate data handling in line with GDPR and fundraising regulations.
Your responsibilities will include:
- Managing supporter inboxes and handling enquiries with compassion and professionalism.
- Delivering excellent supporter care, including thanking and stewardship.
- Coordinating fulfilment for campaigns, appeals, and events.
- Maintaining accurate supporter records and optimising Gift Aid opportunities.
- Supporting fundraising events and cross-team initiatives.
About you:
- We’re looking for someone who is:
- Experienced in a supporter or client-facing role with exceptional customer service skills.
- Highly organised, able to manage multiple projects and deadlines.
- A strong communicator with excellent attention to detail.
- IT literate, with proficiency in Microsoft Office (CRM experience is a bonus).
- Positive, proactive, and committed to continuous improvement.
Why Join Us?
You’ll be part of a passionate team making a real difference to families and children. We offer a supportive environment, opportunities for development, and the chance to contribute to an ambitious new strategy.
Standard DBS check required.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Closing date 4th November 2025 at 12 noon
Helen & Douglas House
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Data Integrations Support and Projects Officer
Salary: up to £32,000
Location: Newark -Hybrid (up to 1-3 days in the Newark office per week)
Full time (35 hours per week)
Permanent contract
Closing date for applications: 30 November 2025
First interview: 11 December 2025
Second interview: 18 December 2025
About Us
We are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way we work, not least in how we mobilise others and support them to organise within their own communities.
Are you looking for a new challenge and the chance to work in an IT role for one of the UK’s best-loved nature charities? Then we have an exciting opportunity for you. We are looking for a self-motivated Data Integrations Support and Projects Officer to support and develop data integrations across our digital platforms including CRM and websites.
You will have excellent customer care and problem-solving skills and a desire to put your abilities to good use for an organisation that is working to combat the climate and nature emergency.
Working for us you will be part of the IT team supporting colleagues from across the federation with their data integration requirements This role can be fully remote or hybrid homeworking with up to 3 days per week working from our main Newark premises.
You will have practical experience of working in an IT support environment with knowledge or experience of troubleshooting data integrations and will have experience of working with APIs in a business process automation context. You will be comfortable working across a broad range of cloud and digital platforms and providing support to end users. As well as a solid technical background, you will be an adept communicator with the ability to explain complex information in simple, clear terms to non-IT colleagues. You will be an analytical thinker, with problem solving skills with up-to-date technical knowledge across a broad range of platforms. Most importantly you will be self-motivated with a willingness to develop new skills and make use of new technologies. You will have excellent customer care skills and the ability to manage and prioritise workloads to ensure the best outcomes for the organisation and our IT service users.
We value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
We are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. We take our Safeguarding responsibilities extremely seriously. Please click to read our commitment statement.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. We are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre also provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
Summary of the job
The Receptionist is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. The Reception Team provides first-line support to tutors and students as well as undertakes administrative duties crucial to the running of the Centre. They also provide support to other staff members where appropriate. The hours are 23 hours per week, including Saturdays during term time.
The Minster Centre is a small, friendly organisation and the Receptionist needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Receptionist role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they will be organised, have excellent IT skills and knowledge and practice of using Zoom or be willing to learn. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities:
Reception
· Ensuring that Reception is always covered by working with the Reception Manager to organise a reception rota that covers absence, holidays, etc.
· Co-ordinating access to the building, opening and closing the building.
· Receiving visitors
· Setting the appropriate space/s up for events and assisting with special or evening events when requested (e.g. Graduation)
· Ensuring there are adequate supplies of daily cleaning materials and refreshments and organising catering for specific events
· Responding appropriately to emergencies (training will be provided)
· Answering, screening and forwarding any incoming telephone calls, and providing basic information when needed
· Managing our room booking system, including supporting our Finance team with invoicing of room hirers
· Dealing with room booking enquiries and bookings for events
· Managing petty cash
· Ordering stationary and other supplies as requested
· Dealing with customer queries or complaints politely and positively
· Keeping the reception area tidy
· Data entry tasks, or similar, in quiet periods
· Organising Open Days with the assistance of Training Admin Team
· To undertake such other duties as may be required by The Minster Centre
IT Support
· Diagnosing and resolving technology equipment issues in the training rooms (basic training can be provided). This might include but is not limited to; ensuring equipment is in working order and reporting any faults; ensuring equipment is connected correctly; amending equipment settings.
· Assisting with Zoom support for online training sessions, interviews and other meetings.
· Providing IT assistance to Tutors, including responding to basic Moodle, Zoom and Microsoft Office queries/tasks. This will include being part of an on-call rota for first line remote support.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Reception Manager, Facilities and Membership Manager or the Management Committee.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Application instructions
We recognise the value of AI in helping to refine job applications; however, we prefer candidates to write their own personalised cover letters and CVs. AI platforms frequently generate applications that are generic, impersonal, or repetitive. At the Minster Centre, we appreciate authenticity – An application that has been primarily self-generated gives us an opportunity to assess your unique interpersonal skills and relevant experience. We look forward to receiving your application!
To apply please submit a cover letter (outlining how your skills and experience meet the job requirements and person specification), your CV, and the completed monitoring forms available below. The closing date for applications is Wednesday 10th December 2025. Interviews will be conducted on a rolling basis as strong applications arrive. We therefore reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. Applications submitted without a detailed cover letter will not be considered.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQIA+ community, care leavers, people with disabilities and those from other minorities.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students.
Please apply by sending your CV, a covering email and the monitoring forms available on our website by Wednesday 10th December 2025 by email to Afua Pierre, HR & Governance Manager
The client requests no contact from agencies or media sales.
The Soil Association is the UK’s leading charity working with people and nature to transform the way we eat, farm and care for the natural world. Founded in 1946, we’ve been at the forefront of pioneering organic and sustainable practices for nearly 80 years. With a turnover of £25 million, around 380 staff and a structure that includes two trading subsidiaries and a sister charity, we are a dynamic organisation with national reach and international influence. Together, we are a force for nature.
We’re now looking for a Group Finance & Resources Director to help us deliver even greater impact. This is a pivotal role at the heart of our group. Reporting to our Group Chief Executive as a core member of our Leadership Team, you’ll lead our finance, HR, IT, digital transformation, governance and facilities functions, ensuring they are future-focused and aligned with our mission. More than that, you’ll play a key role in investment planning, opportunity appraisal, and performance reporting, helping us make the right decisions across a diverse and entrepreneurial portfolio of work.
Key responsibilities include:
- Providing strategic financial leadership and investment advice to the Group CEO and Board, ensuring decisions are informed by both financial and impact considerations.
- Leading and developing high-performing teams across finance, HR, IT, digital transformation, governance and facilities.
- Overseeing integrated annual and multi-year planning, budgeting and financial scenario modelling across the group.
- Supporting and challenging senior leaders across the Soil Association group to drive performance and deliver coherent, sustainable plans.
- Ensuring robust governance, legal compliance, risk management and the effective delivery of shared services across the group.
We’re looking for someone who brings strategic financial leadership, a collaborative and people-centred approach, and the ability to navigate complexity with clarity and calm. You’ll be a qualified accountant with experience at executive level, ideally in a group structure or multi-entity environment. You’ll understand organisational governance, be confident in investment appraisal and risk management, and bring a track record of leading high-performing teams through change.
This is not a role for someone who wants to be in the back office. We want you to be at the heart of our decisions, motivated by our values and excited by the opportunity to play a lead role in enabling us to shape a better future for people and planet.
Our recruitment partner, James Stephens at Morgan Law, is supporting us with this appointment process. For further information including a full recruitment pack with details of the role and recruitment process, please click through to our recruitment microsite using the 'Redirect to Recruiter' button.
Location: CIS Office, Milton Keynes
Hours: 30 per week
Salary: £20,186.40
Contract: Permanent
Closing Date: 4.11.2025
About Us
MK Act is a long-established domestic abuse charity with over 50 years’ experience supporting individuals and families across Milton Keynes. We provide safety, refuge, advocacy, crisis intervention and long-term support, helping survivors rebuild their lives with dignity and security.
We are seeking a compassionate and organised Triage & Helpline Advisor to join our Crisis Intervention Service. You will be the first point of contact for survivors seeking help—providing helpline response, triage, initial risk assessment, safety advice and access to appropriate services. This role suits someone calm under pressure, confident handling safeguarding concerns and committed to trauma-informed, survivor-centred support.
Why Join Us?
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Make a meaningful impact for individuals experiencing domestic abuse
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Supportive, specialist team
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Professional development and specialist training
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25 days’ annual leave (pro rata) + bank holidays
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Additional paid birthday leave
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Free annual eye test
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Opportunity to grow within an expanding charity
Key Responsibilities
Client Support & Casework
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Answer the helpline as the first point of contact for survivors.
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Provide immediate advice, information and short-term follow-up support.
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Complete DASH risk assessments, safety plans and initial needs assessments.
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Support access to refuge accommodation locally or out of area.
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Provide clear information on housing, legal options, health services and signposting.
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Maintain accurate, confidential records and escalate risk appropriately.
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Promote a trauma-informed, survivor-focused approach.
Service Delivery & Teamwork
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Support the smooth running of the Crisis Intervention Service.
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Manage referrals, appointments and office systems.
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Contribute to service development and evaluation.
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Support volunteers and encourage inclusive practice.
Multi-Agency & Partnership Work
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Provide advice to professionals and promote MK Act services.
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Maintain positive working relationships with partner agencies.
Safeguarding & Compliance
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Work within safeguarding policies and make timely referrals.
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Liaise with managers and statutory partners on safeguarding concerns.
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Follow confidentiality, data protection and organisational procedures.
Administration & Professional Standards
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Complete administrative tasks, including data entry and diary management.
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Maintain required standards and attend training, supervision and performance reviews.
About You
You will thrive in this role if you are empathetic, organised and confident supporting people in crisis.
Essential
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Knowledge of domestic abuse and its impact on survivors and children.
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Understanding of risk assessment, safety planning and safeguarding.
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Excellent communication skills and confidence working with multiple agencies.
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Experience supporting survivors or vulnerable individuals.
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Ability to stay calm and professional under pressure.
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Strong record-keeping and IT skills.
Desirable
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Experience in domestic abuse services or crisis support.
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Experience completing risk assessments or working with voluntary/statutory agencies.
The client requests no contact from agencies or media sales.
Domestic Abuse Officer
Location: Waltham Forest/London
Salary: £30,000 per annum
Full Time
1-year fixed term contract with option to renew pending funding
Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models. We envision a world where young women’s socio-economic background does not impact educational and career outcomes.
We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.
As a Domestic Abuse Officer, your responsibilities will be:
· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.
· To ensure that women are enabled to access their rights and are informed about their options.
· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.
· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.
· To facilitate or co-facilitate the support groups
· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.
Required Skills and Experience:
· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.
· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.
· Experience of identifying and responding to the risks to and needs of survivors of domestic
violence
· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.
· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse
· Experience of multi-agency partnership working
· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.
· Experience in running support groups in the community
· Ability to work with interpreters and volunteers.
· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.
· Effective communication skills.
· Experience of managing basic administrative systems.
· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.
· Good working knowledge of IT system and databases.
· Ability to run groups virtually on Zoom/Teams etc
Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.
Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not
necessarily exclude you from this post but under the Act, we must have details. An Enhanced
Disclosure will be sought in the event of a successful application for this post and therefore
you will be required to give details of spent and unspent convictions disclosed above. YLC
operates under the Revised Code of Practice for Disclosure and Barring Service.