It support jobs

Senior Outreach Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 8th September 2026

 

Make a difference to young people's lives

Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.  

This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.

Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
 

About you

We are looking for someone who:

• Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
• Can build trusting and professional relationships with a wide range of people.
• Is confident working independently and managing a varied caseload.
• Has excellent communication and organisational skills.
• Takes a strengths-based and person-centred approach to support.
• Is committed to inclusion, equality, and empowering young people to achieve their goals.

Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.

Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday 🎉
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
 

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

Join us in helping young people build brighter futures and prevent homelessness before it happens.  Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.  
 

Head of Finance and Business Support
Are you an experienced finance leader looking for an opportunity to make a real impact? YMCA St Helens is seeking a strategic and values-driven Head of Finance and Business Support to join our Senior Leadership Team.

This pivotal role will provide leadership across finance, administration, HR, IT, governance, compliance and risk management, helping to ensure the long-term sustainability and effectiveness of our organisation. Working closely with the CEO, Board and senior colleagues, you will lead financial planning, oversee corporate support services and act as the organisation's Data Protection Officer (DPO).

We're looking for someone with:

• Significant senior leadership experience in finance and corporate services.
• A recognised accounting qualification (ACA, ACCA, CIMA or equivalent) or substantial equivalent experience.
• Proven experience of strategic financial planning and management.
• Strong knowledge of governance, compliance, risk management and data protection.
• Experience leading and developing teams.
• Excellent communication, analytical and influencing skills.

Why join YMCA St Helens?
This is an opportunity to play a key leadership role within a respected and ambitious charity that supports people and communities across St Helens. You'll help shape organisational strategy, drive continuous improvement and contribute to delivering lasting social impact.

Closing date: 19-09-2026

Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. 

As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. 

Financial Leadership 

• Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. 

• Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.

• Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. 

• To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.

• To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.

• To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.

• To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.

• Oversee the transactions, activities and processes of the external payroll provider.

• To monitor and advise on current and future tax legislation, with a view to optimisation.

• To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.

• To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.

• To oversee the payroll function to ensure employees are paid in an accurate and timely manner.

• To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.

Compliance and Risk Management 

• Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. 

• Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. 

• Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. 

• Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements. 

• To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.

• To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.

• Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.

Business Support Operations 

• Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. 

• Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. 

• Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. 

Strategic Contribution 

• Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. 

• Provide financial and operational insights to inform strategic decision-making and long-term planning. 

• Foster a culture of continuous improvement and financial accountability across the organisation. 

• Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.

• Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. 

Team and Stakeholder Engagement 

• Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. 

• Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. 

People management and development  

• Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.  
   

• Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. 
   

• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
   

• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.  
   

Person Specification 

• ACA/ACCA/CIMA Qualified, CPE up to date.

• Strong financial management experience at a similar level within the charity/not for profit sector 

• A proven track record of leading, developing and inspiring small teams 

• Experience of strategic business & financial planning, forecasting and budget management. 

• Sound experience of producing month-end management accounts and audited year-end financial accounts 

• Experience of managing and using financial systems 

• A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation 

• Experience of managing change and change programmes 

• A track record of initiating, leading and managing associated risks 

• Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally 

• Confident IT skills; confident using Microsoft Office applications, especially Excel

• Experience designing and introducing new financial processes, procedures and reports

• Working knowledge of QuickBooks software [advantageous]

• Experience working with a Board of Trustees [advantageous]

• Understanding of Charity Commission and Companies House reporting requirements

• Project and/or professional services experience

• Understanding of Charity Law

• Experience of working in the not-for-profit sector

• Understanding and experience using the Charity Governance Code

• Experience in working with Charity SORP

• Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications

• Strategic and forecasting experience

Are you passionate about helping Disabled people live independently? Do you enjoy solving problems, building relationships and providing practical advice that makes a real difference?

At Equal Lives, we're looking for an Independent Living Adviser to join our Suffolk Independent Living Service. This rewarding role supports people who use Direct Payments and personal budgets to arrange and manage their own care and support, giving them greater choice, control and independence.

You'll provide information, advice and guidance on a range of topics including Direct Payments, support planning, recruiting and employing Personal Assistants, and managing support arrangements. You'll work closely with individuals, families, professionals and community organisations to help people achieve positive outcomes and live independently.

We're looking for someone who:

• Is passionate about equality, empowerment and the Social Model of Disability.

• Has excellent communication and relationship-building skills.

• Can manage a varied workload and respond to enquiries in a professional and person-centred way.

• Has experience or knowledge of HR, recruitment, employment practices or supporting people to employ staff.

• Is confident using IT systems, including Microsoft Office applications.

• Can work independently whilst contributing positively to a wider team.

• Has a full, clean driving licence and is willing to travel across Suffolk.

• Knowledge of Direct Payments, personal budgets or independent living services would be beneficial, but training will be provided on our specific services.

Why work for Equal Lives?

Equal Lives is a user-led disability rights organisation working across Norfolk and Suffolk. We are passionate about removing disabling barriers, promoting independent living and ensuring Disabled people have choice, control and equal opportunities.

This is an opportunity to build meaningful relationships, support people to take control of their lives, and be part of a team committed to making a lasting difference in our communities.

Salary: £25,877.80 rising to £26,357.15 per annum after 6 month probation period

Contract Type: Permanent, Full time

Hours and working pattern: 08:30 to 16:30, Monday to Friday 

Location: Office based during probation with possibility of hybrid working after this.

Office location: IP City Centre, Bath Street, Ipswich, IP2 8SD

Some travel is required for visiting service users in their homes or other locations, so a full and clean driving license is required.

Key Dates 

Closing date: 2nd September 2026 (midday)
Shortlisting: 3rd September 2026

Interviews: 16th September 2026 at IP City Centre, Ipswich

Join Homeless Oxfordshire and make a lasting difference to people experiencing homelessness. At Project 41, you will support individuals with complex needs to build stability, confidence and independence while working towards successful move-on into suitable accommodation. You will build trusting, trauma-informed relationships, create person-centred support plans and work closely with partner agencies including health, substance use, probation and social care services. You will play a key role in helping people overcome barriers, achieve their goals and take the next step towards independent living. If you are committed to empowering people, promoting independence and creating positive change, this could be the role for you!

Main Purpose Of Job:

Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.

Main Areas of Responsibility:

To ensure the effective delivery of high quality support, housing management and resettlement opportunities.

To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.

To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.

To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.

To assess risk and suitability of referrals for the service.

To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.

To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients.

Reporting any safeguarding concerns without delay in line with procedures.

Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.

Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.

Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

Ensure that IT systems are updated as required and concise record keeping is completed promptly.

To participate in the induction of and support new team members.

To contribute to a positive team culture which is inspiring and motivational.

Comply with Homeless Oxfordshire’s policies and procedures.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Finance Manager  

Location: London
Contract Type: Permanent
Salary: £50,000 per annum

· Lead a finance team within a mission-driven organisation transforming conflict resolution globally

· Manage end-to-end financial operations including bank reconciliations and monthly reporting

· Drive process improvements and automation within finance systems to enhance team efficiency

· Support strategic financial initiatives whilst developing your team's finance business partnering skills

Position Overview 

Our client is an international dispute resolution centre with over 35 years' experience helping organisations resolve commercial and workplace conflicts. As Finance Manager, you'll lead daily transactional finance activities, oversee team supervision, and support the Head of Finance in delivering accurate financial reporting and strategic initiatives that underpin the organisation's continued growth. They are part-company, part-charity.

The position is offered on a full-time permanent basis, with hybrid working available. The expectation is that you will be office based for 2-3 days per week.

Responsibilities 

· Lead daily transactional finance activities with timely, accurate ledger entries

· Oversee bank clearing and reconciliation of bank, cash, petty cash balances

· Manage monthly payment runs and customer receipt allocation processes

· Conduct monthly balance sheet reconciliation and foreign exchange revaluation

· Maintain and control the fixed asset register and chart of accounts

· Support payroll processing and prepare draft VAT returns

· Supervise team members, conduct performance reviews, manage finance timetable

· Identify opportunities to automate and improve accounts production processes

· Support annual accounts preparation and liaise with external auditors

· Assist Head of Finance with ad-hoc projects and strategic initiatives

· Support Head of Finance with management accounts and budgets

Requirements 

· CCAB-qualified accountant (ACA, ACCA, CIPFA, ICAS or ICAEW)

· Proven experience managing and supporting finance staff

· Strong experience with finance systems (iplicit experience desirable)

· Experience preparing VAT returns

· Experience preparing management accounts and financial reporting

· Desirable: change management, systems implementation, or process improvement experience

Benefits 

· Competitive salary of £50,000 per annum

· Generous annual leave entitlement

· Company pension scheme

How to Apply 

Please send your CV for consideration.

Closing date: Ongoing/ASAP

We are seeking to recruit a Parliamentary and Policy Assistant to support our legislative and policy programme. This is an excellent opportunity for someone who wants to develop a career in environmental policy while gaining first-hand experience of how Parliament and the legislative process work, and insight into the nuts and bolts of the operations of a small not-for-profit environmental organisation.

Working as part of a collaborative team, you will monitor parliamentary activity; research environmental policy; help prepare briefings and updates; support engagement with parliamentarians and stakeholders; contribute to communications; and help deliver events. No two days will be the same and you will gain broad exposure to the work of a busy policy team.

Role profile

• Monitor parliamentary activity including questions, debates, select committees, and legislation.
• Support with preparation of written briefings and other outputs, such as weekly summaries and updates.
• Undertake research on climate change, nature and other related environmental policy areas to inform legislative work, briefings and regular policy updates.
• Provide support to the legislative and policy team including through research, reviewing Hansard and logging and tracking updates 
•  Assist with data capture and entry into organisational databases.
• Support senior colleagues in preparing for meetings with parliamentarians and external stakeholders. 
• Support the delivery of the organisation's communications activity as required, including assisting with drafting website content, blogs and social media posts.
• Support the team with the delivery of parliamentary and external events and visits including venue booking, coordinating invitations, assisting with preparation of event materials and providing administration and logistical support.
• Provide day-to-day administrative support to policy and legislative colleagues, including document filing, note taking in meetings and coordination of meetings.  
• Attend parliamentary and external events to support policy research, insights and stakeholder outreach.
• Undertake ad hoc projects and tasks as required. 

Skills/experience

We welcome applicants from a range of backgrounds who are interested in politics and parliamentary process. More important than any particular qualifications or experience is your ability to communicate effectively; express ideas clearly and precisely in writing; manage competing priorities with a can-do attitude; and work with accuracy and attention to detail. If you are intellectually curious, proactive, and eager to develop your skills and knowledge while contributing to meaningful policy change, we would be delighted to hear from you.

Key knowledge and skills for the role include:

• Knowledge of or an interest in legislation and parliamentary processes.
• Good judgement and eagerness to develop strong political instinct
• Persuasive and clear communicator (oral and written).
• Happy to work in a fast-paced environment with a willingness to work in a flexible and agile way. 
• Team-oriented and collaborative: able to build great relationships with colleagues and stakeholders.
• Good IT and social media skills.
• A personal commitment to climate change and environmental issues. 

We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.

This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.

You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.

About the Role

You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.

You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration. 

This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.

No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.

We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.

Key Responsibilities

You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:

• Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
• Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
• Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
• Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
• Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
• Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
• Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
• Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
• Coordinating DSE assessments and arranging appropriate equipment where required.
• Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
• Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.

About You

You'll be someone who genuinely loves organisation and takes pride in making things work well.

You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.

You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.

You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.

Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.

We're looking for someone who is:

• Exceptionally organised with excellent attention to detail.
• Proactive and able to anticipate what needs doing rather than waiting to be asked.
• Someone who takes ownership and gets things done.
• Comfortable working at pace and managing competing priorities.
• Tech savvy and confident using Microsoft Office and learning new systems.
• A natural problem-solver who looks for solutions.
• Reliable and great at following things through to completion.
• Friendly, warm and approachable.
• Confident dealing with suppliers and external contractors.
• A clear and confident communicator.
• Able to work independently without needing close supervision
• Always looking for ways to make systems and processes simpler and better.

You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD. 

Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.

Why Join Us?

This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.

You'll have the opportunity to:

• Make a visible difference to how our organisation operates every day.
• Create a brilliant working environment for our colleagues.
• Improve systems and introduce smarter ways of working.
• Work with people across the whole organisation.
• Take genuine ownership of your area rather than simply completing a list of tasks.
• Join a friendly, supportive team where your ideas and initiative will be welcomed.
• Work for an organisation making a meaningful difference to young people and communities.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.

If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.

Click Apply Now to submit your application.

Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?

We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.

This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.

The role will include:

• Carrying out strengths-based Care Act assessments and reviews
• Developing person-centred support plans with individuals and families
• Providing clear and accessible information about care, support and local opportunities
• Working alongside health, social care and voluntary sector partners
• Maintaining accurate records and contributing to quality and performance monitoring

About us

Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.

We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.

We are part of One Bexley; a partnership of 8 local charities who have come together to support local people with care and support needs in new and creative ways. Working as a Trusted Assessor based in Bexley Mencap you will enable people to find the right support services that meet their needs and fulfil their personal goals, supporting them to maintain their independence for as long as possible and helping them to plan ahead.  You will do this by building trusting relationships with individuals and their families, identifying the strengths that they have as well as their support needs and linking people with existing services and networks in their local neighbourhood.

About the role

The Trusted Assessor supports adults with care and support needs through strengths-based assessment, support planning and review. You will work alongside adults with a learning disability and neurodiverse people to understand what is important to them, identify their strengths, assess eligible needs and develop personalised support plans that promote independence, wellbeing and positive risk taking. You will also help people understand Care Act processes, personal budgets and Direct Payments where appropriate, while working closely with health, social care and voluntary sector partners.

About You

You will share our commitment to putting people first, treating everyone with dignity and respect, and recognising the importance of listening to lived experience. You will ideally have experience of assessment, support planning or care coordination and be confident building trusting relationships with people from a wide range of backgrounds. Most importantly, you will believe in strengths-based, person-centred practice and enjoy working collaboratively to achieve better outcomes.

We are seeking a motivated and organised candidate with experience in social care, support planning or a related advice-based role. You will be someone who understands person-centred support and believes in helping people have real choice and control in their lives. We are looking for someone who genuinely cares about improving outcomes for people with care and support needs.

You will need to have excellent interpersonal and communication skills to build trusted relationships with residents. You will also need the confidence to explain complex information clearly, support people to understand their responsibilities, and manage a varied caseload effectively.

You will need to be approachable, solutions-focused and able to work independently. Strong organisational skills and good IT skills are essential to ensure accurate record keeping and effective case management.

We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.

About the Role:

As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.

You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.

Essential Requirements:

• Experience supporting vulnerable individuals in a community, support, or custodial setting.
• Understanding of trauma-informed and person-centred approaches.
• Experience carrying out assessments and support planning.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Experience maintaining professional boundaries and accurate records.
• Knowledge of safeguarding principles and procedures.
• Good IT skills, including Microsoft Office.
• Full UK driving licence and willingness to travel across the service area.
• Ability to obtain an Enhanced DBS check and HMP security clearance.

Desirable:

• Experience working with women affected by pregnancy, pregnancy loss, parenting challenges, or maternal mental health issues.
• Experience supporting women within or leaving the criminal justice system.
• Experience delivering group sessions, workshops, or training.
• Knowledge of multi-agency working practices.
• Listening skills, counselling, or relevant support qualifications.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £16,686.00 per annum for 21 hours

Hours: 21 hours per week over 3 days

Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton

Please note, this role is on a Fixed Term Contract for 1 year.

Benefits:

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

Working across Berkshire, Surrey Heath, Farnham & North-East Hampshire

If your idea of a great day at work involves leading a walk in the countryside, singing with a group, trying a new activity, supporting someone to regain confidence and finishing the day knowing you've genuinely made a difference, we'd love to hear from you.

At Younger People with Dementia (YPWD), we support adults diagnosed with young onset dementia (diagnosed under the age of 65)  to remain active, connected and independent through meaningful activities, one-to-one support and community programmes.

This isn't a personal care role. It's about helping people continue to live well, enjoy life and do the things that matter most to them.

What You'll Do

As part of our friendly and supportive team, you'll help deliver a wide range of engaging activities, from art, walking and singing to katakanuing, reader groups and community outings. You'll also provide one-to-one support, help plan future sessions and complete the records that enable us to deliver safe, high-quality services.

No two days are the same, and we're looking for someone who enjoys variety, uses their initiative and loves helping others have fun.

About You

We're looking for someone who:

• Is kind, compassionate and approachable.
• Enjoys being active, creative and making people smile.
• Builds positive relationships and communicates well.
• Is organised and understands the importance of accurate record keeping.
• Is confident using  IT, including email and Microsoft Office.
• Is reliable, adaptable and happy to get stuck in.
• Enjoys working independently but knows that great teamwork delivers the best outcomes.

You don't need to be an expert in dementia, we can teach that. What matters most is your attitude, your values and your willingness to learn.

The Kind of Person Who Thrives Here

At YPWD, our values are Inclusive, Supportive, Enabling and Innovative. They're not just words on a wall, they shape how we work every day.

We work hard, laugh often, support each other and leave egos at the door. We value people who are kind, humble and willing to roll up their sleeves when needed. We communicate openly, celebrate each other's successes and focus on finding solutions rather than blame.

If you're someone who enjoys being part of a team, brings a positive attitude and wants to make a genuine difference, you'll fit right in.

If you're looking for workplace politics, unnecessary drama or somewhere to simply 'do your hours', we're probably not the right organisation for you. If you're looking for meaningful work with great people, we'd love to hear from you.

Essential Requirements

• Full UK driving licence.
• Daily access to a roadworthy vehicle insured for business use.
• Willingness to travel across Berkshire, Surrey Heath, Farnham and North East Hampshire.
• Enhanced DBS check (or willingness to obtain one).
• Right to work in the UK.

What We Offer

• 26 days annual leave plus bank holidays.
• Pension scheme.
• Enhanced sickness absence scheme.
• HSF Health Cash Plan.
• Excellent training and development opportunities.
• A supportive team where your ideas are welcomed and your contribution is valued.
• Free office parking.

Interested?

We want our recruitment process to be welcoming, fair and give you the opportunity to experience what it's like to work at YPWD.

Our recruitment process includes:

• Application: Submit your CV and a covering letter explaining why you'd like to join YPWD.
• Stage One Interview: This includes a short presentation and an interview exploring your experience, values and approach to supporting people living with young onset dementia.
• Workshop Visit: Candidates progressing from the first interview will be invited to visit one of our activity workshops. This gives you the opportunity to experience our services, meet the team and ensure the role is the right fit for you.
• Stage Two Interview: A final interview to explore your suitability for the role in more depth.
• Pre-employment Checks: Any offer of employment will be subject to satisfactory references, right to work checks and an Enhanced DBS check.

Closing date: Sunday 6 September 2026

Stage One Interview: Monday 14 September 2026

Workshop Visit: Monday 21 or Tuesday 22 September 2026

Stage Two Interview: Wednesday 24 September 2026

Please note that we may close the vacancy early if we receive a strong response, so if you’re interested in joining us, we encourage you to apply as soon as possible.

YPWD is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We are committed to safer recruitment, and all appointments are subject to satisfactory pre-employment checks, including references, right to work and an Enhanced DBS check where required.

At Peabody, we are committed to assisting tenants in our temporary accommodation services who may need guidance to maintain stable housing and live independently. We provide a person-centred service to households who are homeless or may be at risk of homelessness, experiencing financial pressures, or adjusting to new tenancies whilst their homeless application is assessed by the local authority. As housing caseworkers, we focus on early intervention, tenancy sustainment, and connecting tenants to the right services, helping them build confidence, develop independence, and move on to longer-term, secure housing.
 
Please note: 
This is not a personal care role. We are specifically seeking candidates with experience in casework, tenancy support, or advice roles, not those with a background in personal care or care work.
 
About the role: 
You will guide and empower tenants in temporary accommodation to sustain their tenancies through the delivery of housing-related advice. The role encourages tenants to take a proactive approach in managing their accommodation and personal housing plans as defined by the local authority.
 
About you:

You communicate clearly and effectively with tenants, colleagues, and stakeholders, and consistently deliver excellent customer service in a supportive and respectful manner. You have a strong awareness of professional boundaries and always maintain them. Adaptable and flexible in your approach, you are committed to equality, diversity, and inclusion.

You’re skilled at building positive relationships and thrive when working as part of a team. Highly organised and proactive, you can confidently manage a varied caseload while maintaining strong attention to detail and accurate record-keeping. With solid IT skills, you demonstrate resilience and bring a positive, can-do attitude to everything you do. 
 
Desirable but not Essential Skills/Experience: 

• Experience assisting people in housing, support and customer-facing roles.
• Understanding of tenancy sustainment and housing-related support needs.
• Transferrable skills or lived experience.
• Knowledge of welfare benefits, including Housing Benefit, Universal Credit and disability benefits.
• Awareness of safeguarding practices and responsibilities.

 
We offer:
25 days’ annual leave plus bank holidays.
Flexible benefits package – including healthcare, dental, and lifestyle discounts.
Ongoing training and development, including qualifications and apprenticeships.
Up to 10% matched pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. 

Please read before applying:

Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Our Assessment Process

Our fair, inclusive and transparent recruitment process involves a first stage interview (via MS Teams)  no later than the 11th September, with an in person 2nd stage interview at our Pitsea office no later then the 18th September.

Waking Night Support Worker

Night Shelter Southampton

42 Hours per week, on a rota basis of 4 on and 4 off

Salary Point: 20 (£29,453 per annum for 42 hours per week)

 

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You’ll Make

As a Waking Night Support Worker, you will be on the frontline of providing a safe, trauma-informed service for vulnerable adults in Southampton who are rough sleeping or at immediate risk of it. You will be the steady presence throughout the night, ensuring service users who have no other safe housing options feel welcomed and secure.

Your role is vital to the smooth running of the shelter, from the initial intake at 20:30 through to the morning transition. Whether you are conducting security patrols, assisting with housing management, or simply offering emotional support and de-escalation, your work directly contributes to a safe environment where individuals can begin their journey away from the streets.

Who We’re Looking For

We are looking for compassionate, resilient individuals who understand the complexities of homelessness, mental health, and substance misuse. You should be someone who remains calm under pressure and can handle challenging behaviour with a professional, trauma-informed approach.

As this role involves a "4 on, 4 off" night shift pattern, you must be comfortable working independently during the night while maintaining strong communication with your wider team and the Operational Security Team. We value staff who take initiative, maintain clear professional boundaries, and are committed to the safety and wellbeing of our service users.

Essential Qualities and Skills

To be successful in this role, you will need to demonstrate:

• Experience & Knowledge: A background in working with vulnerable adults and an understanding of safeguarding, protection protocols, and lone working procedures.
• Communication: The ability to listen and communicate effectively with clients and colleagues, including providing clear handovers regarding risks.
• Crisis Management: Confidence in using your initiative to respond to emergencies and the ability to carry out risk assessments and management plans.
• Administrative & IT Literacy: Sufficient IT skills to use data management systems (INFORM), update online handovers, and complete incident reports by the end of your shift.
• Commitment to Safety: A proactive approach to health and safety, including a willingness to undertake training in administering naloxone and acting as a Fire Warden or First Aider.
• Practicality: Willingness to assist with site management, including setting out breakfast, managing laundry/linen, and ensuring communal areas remain clean.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: Sunday 6th September 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

Could you help transform the way our charity engages with unpaid carers? As the leading Essex charity supporting carers it is vital that what we do is rooted in their voice and lived experience.

We have an exciting opportunity for a Carer Engagement Lead to join our team, in a new role working directly with the CEO to ensure that carers lived experience is heard and understood and that carers, including young carers across Essex, have opportunities to participate and contribute. This is a rewarding and varied role, combining direct engagement with carers alongside analysing data and communicating evidence of need to help effect real and positive change.

You will be an engaging communicator with active listening skills and the ability to interpret and apply lived experience to strategic and policy decisions and planning.  You will ideally have personal experience of unpaid caring responsibilities and may have previously facilitated service user involvement. You'll be passionate about harnessing the voice of local carers to secure improved outcomes for carers of all ages across Essex.

Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

 

Your responsibilities will include:

       Coordinating participation opportunities that enable adult and young carers to influence local, regional and national policy decisions and help achieve positive change

       Harnessing and amplifying local carer voice and experience and engaging carers in service planning, delivery and review

       Identifying themes and trends and ensuring these are communicated to key stakeholders

       Monitoring and reporting on outcomes.

       You will need to be:

       An excellent communicator with empathy and active listening skills.

       Proactive, highly organised and equally at home analysing data or producing reports as in engaging with carers and senior local decision makers

       Confident in the use of IT including Microsoft 365 and CRMs (databases).

       Passionate about improving outcomes for local carers.

       A driver with access to a vehicle and a willingness to travel across Essex.

We offer:

       Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

    A chance to be part of a supportive and friendly team