It support jobs
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.
The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation.
The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs.
In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.
This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.
Key responsibilities
Volunteering programme
- Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
- Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
- Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
- Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
- Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
- Lead delivery of the mentoring programme within agreed plans and frameworks.
- Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
- Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
- Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
- Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
- Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Pro Bono programme
- Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
- Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
- Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
- Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
- Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Other
- Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
- Work in line with best practices and agreed processes, policies and standards across all engagement activities.
- Share insights and learnings internally and externally to support continuous improvement.
- Work in line with Impetus’ strategy, policies, and procedures.
- Attend and support delivery of Impetus events as needed.
- Support the Philanthropy team as required with ad hoc duties.
- Provide cover for aspects of the Head of Engagement role when required.
- Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
Person specification
Essential
- Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
- Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
- Experience managing across the donor lifecycle, and identifying and developing opportunities that meet stakeholder needs.
- Experience of developing opportunities for diverse stakeholders.
- Ability to understand and communicate complex ideas and information, including Impetus model.
- Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
- A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
- Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
- Excellent written and verbal communication skills.
- Experience delivering workstreams or programmes within agreed plans and KPIs.
- Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
- Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
- Ability to make operational decisions and escalate strategic issues where appropriate.
- IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Knowledge of the sector – education and employment.
- Knowledge and understanding of the needs of a young person, charities, and corporates.
- Experience of working with young people.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 23rd August 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 31st August 2026.
2nd Interviews will take place on w/c 7th September 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
We are looking for an Anti Social Behaviour Officer to join our Housing Team in Devon, to contribute to developing a safe and inclusive community for our customers.
In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.
You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.
You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
* Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
* Experience of dealing with challenging behaviour and resolving conflict
* Strong communication skills with previous experience of working with customers in a demanding environment
* The ability to be self-motivated and highly organised
* Strong IT skills including MS Office
* The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
This is a hybrid role where you'll work from the comfort of your own home, the Exeter office and out with our customers.
The role is permanent, and you'll be working full time.
You'll need a full UK driving licence and access to your own car, as the role involves visiting customers.
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you
You can read the Job Description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start your fundraising career with a leading national anti-prejudice charity and help build the relationships that make our work possible.
Gain hands-on experience across trusts, donors, events and fundraising operations while developing valuable skills in a supportive, mission-driven team.
The Anne Frank Trust UK empowers young people to challenge all forms of prejudice through education and dialogue. We are looking for a motivated, organised and enthusiastic Fundraising Assistant to join our Development Team and play a key role in supporting the fundraising activity that enables our work to reach thousands of young people each year.
This is an ideal opportunity for someone looking to take their first step into fundraising or the charity sector. You do not need extensive fundraising experience. We are looking for someone with strong organisational skills, excellent attention to detail and a genuine commitment to our mission. In return, you will receive hands-on training, mentoring from experienced colleagues and opportunities to develop your skills and take on increasing responsibility.
As Fundraising Assistant, you will support all aspects of fundraising and donor engagement. From processing donations and managing supporter records to helping deliver events, steward donors and support trust and foundation fundraising, you will gain broad experience across multiple fundraising disciplines. As your confidence develops, you will have the opportunity to contribute to funding applications and manage smaller grant requests independently.
You will work closely with colleagues across the organisation, supporting donor visits, fundraising events and school engagement opportunities, while helping to ensure our supporters receive an outstanding experience at every stage of their journey with the Trust.
We are looking for someone who is curious, proactive and eager to learn. If you enjoy building relationships, are comfortable balancing multiple priorities and want to be part of an organisation committed to equality, diversity and youth empowerment, we would love to hear from you.
This role offers a unique opportunity to develop a strong foundation in fundraising while making a meaningful contribution to an organisation that helps empower young people create across the UK to recognise and challenge all forms of prejudice.
SALARY: £28,860 (Includes London Weighting)
CONTRACT: Permanent
HOURS: Full time (37.5 hours per week)
Usually Mon-Fri 9am to 5.30pm.
4 days out of 5 (Monday to Thursday) in the office in London.
Occasional work required outside usual time for events with Time Off In Lieu provided.
Office Based – with a day to work from home and occasional UK-wide travel and overnight stays.
BENEFITS: The postholder will be entitled to the Trust’s standard benefits, pro-rated where applicable, and subject to scheme rules and eligibility. These include: 28 days’ annual leave plus statutory holidays in England and Wales and any additional discretionary closure days in December; contributory pension (10% total: 5% employee/ 5% employer) with option to increase to 17% (7% employee, 10% employer) post-probation; cycle to work scheme; Employee Assistance Programme
Tasks and Responsibilities
· Maintain and update the fundraising database, ensuring supporter records are accurate, complete and up to date.
· Process donations and prepare acknowledgement letters, emails and receipts in line with donor stewardship standards.
· Manage Gift Aid administration, including data checks, record maintenance and submission processes.
· Provide administrative support to Fundraising Officers, including diary management, meeting scheduling and preparation of briefing materials.
· Support the planning and delivery of fundraising events, donor visits and receptions.
· Coordinate donor and community representative visits to schools in collaboration with the Education Team.
· Assist with the preparation of fundraising reports, presentations and internal documentation.
· Support general department administration to ensure the smooth running of the fundraising function.
· Conduct basic prospect research to identify potential funding opportunities.
· Prepare supporting documents, budgets and attachments for grant applications.
· Maintain accurate records of application deadlines, reporting requirements, funding decisions and income forecasts.
· Assist with drafting sections of funding applications and reports.
· Support the management of smaller grant applications and reports, with the opportunity to lead applications of up to approximately £5,000 as experience develops.
· Monitor grant reporting deadlines and ensure officers are supported to meet all requirements.
· Prepare thank-you letters, impact updates and other donor communications.
· Support the administration and delivery of the organisation’s Patrons Programme.
· Assist with donor stewardship activities and ensure timely follow-up actions are completed.
· Support the tracking and management of donor journeys in collaboration with the Communications team.
· Maintain accurate records of donor interactions and stewardship activity on the fundraising database.
· Help ensure donors receive a positive and consistent experience across all engagement touchpoints.
Person Specification:
ESSENTIAL CRITERIA
· An interest in fundraising, philanthropy or the wider charity sector.
· Excellent organisational skills and strong attention to detail.
· Strong written and verbal communication skills.
· Good administrative skills and confidence working with databases, spreadsheets and digital systems.
· Ability to manage multiple priorities and deadlines effectively.
· A proactive, reliable and positive approach to work.
· Willingness to learn, accept feedback and develop professionally.
· Ability to work collaboratively as part of a team.
DESIRABLE CRITERIA
· An understanding of and interest in fundraising, donor stewardship or supporter engagement.
· Experience using a CRM, fundraising database or supporter management system.
· Experience supporting events or coordinating projects.
SKILLS AND ABILITIES
· Excellent organisational skills, to manage a varied workload.
· Excellent interpersonal skills with the ability to develop relationships with relevant stakeholders.
· Ability to use initiative, problem solve and be a team player.
· Strong literacy, numeracy and IT skills.
· Excellent presentation skills.
VALUES AND PERSONAL QUALITIES
· Enthusiasm for Anne Frank, the Trust’s work including our commitment to youth empowerment.
· A deeply held belief in equality and diversity with a willingness to learn.
·A commitment to helping young people recognise and challenge all forms of prejudice.
· Willingness to travel regionally and across the UK and work evenings and weekends when required.
QUALIFICATIONS
· Educated to at least degree level or equivalent, ideally with a relevant professional qualification.
OTHER REQUIREMENTS
· Enhanced DBS check on appointment
The application process is submitting your CV and a supporting statement outlining why you want to work for the Anne Frank Trust UK (no more than 1,000 words).
Please upload your CV and Cover Letter via the Charity Job portal.
The closing date is 28th August but we reserve the right to close the posting early if enough suitable candidates are found.
First stage interviews will take place in person in our London office on Monday 14th or Wednesday 16th September with a second stage in person interview to follow.
Learning from Anne Frank and the Holocaust, we empower young people aged 9 to 15 to challenge all forms of prejudice.
Contract: 9-month Fixed Term Contract
Salary: £29,849 - £35,493
Closing Date: Tuesday 11th August 2026
Interviews will be held week commencing 17th August 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 9-month fixed term basis.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.
The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public.
The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.
The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.
These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.
There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.
About you
- Experience of working in Supporter Care or customer focused team
- Excellent organisational skills, with the ability to plan and work to tight deadlines
- Excellent written and verbal communication skills
- Excellent interpersonal and relationship building skills
- Ability to work well with others and on your own initiative
- Ability to investigate and resolve problems
- Ability to be flexible and switch between tasks as needed
- Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
- Basic understanding of GDPR and Data Protection
What you’ll be doing
- Interacting with existing and prospective supporters via multiple communication channels
- Resolving complaints in line with our policy, escalating feedback where necessary
- Listening to and quality checking calls handled by the third-party contact centre
- Supporting with required training of the third-party contact centre call handling team
- Processing fundraising donations
- Maintaining supporter records on the Raiser’s Edge CRM system
- Helping to ensure team processes are accurate, efficient, and up to date
- Helping to ensure the team meets its service SLAs and KPIs
- Maintaining a good understanding and working knowledge of new sector regulations
- Supporting the delivery of strategic projects in line with the Supporter Care strategy
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Operations and Outreach Officer supports the smooth running of Cambridge City Foodbank’s operational service, from warehouse to Foodbank Welcome Centres and to Fairbite Food Clubs. Principally community focused it includes supporting good-practice in centres, networking with support agencies, working with visitors/members, and promoting CCFb with community groups
.
● Support the operation of Foodbank’s Welcome Centres and voucher system – helping develop good-practice, train volunteers, resolve issues and ensure a welcoming service.
● Obtain regular feedback from foodbank visitors via surveys, interviews and work with groups, to help improve services through listening.
● Support the inclusion and development of those with lived experience of food poverty, identifying skills and talents and encouraging their contribution in Foodbank services.
● Update ‘support service’ signposting information - Schedule agency visits to centres, attend meetings to identify / develop support pathways. Create signposting resources. Inform / train volunteers on support services available for Foodbank visitors and Fairbite members.
● Support the operation of Fairbite Food Clubs ‘social supermarkets’ – providing operational support to the Fairbite Network Manager. (Includes occasional evening and weekends)
● Support Warehouse operations – working with the Warehouse & Logistics Coordinator to ensure smooth running of the warehouse. (Inc. lifting, and driving manual & automatic vans)
● Promote the work of the foodbank within the community. Visiting community groups, churches and local businesses to talk about the Foodbank’s work and encourage referral or donation partnerships. (Includes occasional evenings and weekends)
● Assist coordination of the Supermarket Food Drives
● Other activities may be requested from time to time by the CEO, and senior staff, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
● Experience of coordinating / managing projects.
● Experience managing and working with volunteers.
● Experience of working alongside people affected by poverty, inequality and hardship.
● Able to work on own initiative to obtain information and appropriately convey to others.
● Confident in the use of IT and MS Word software.
● Able to lift supermarket crates onto shelves and in/out of vans. (10-15kgs)
● Full clean driving licence, and able to drive manual and auto-electric vans.
● Use of car (or cycle) to travel between foodbank and community locations.
Behaviours and competencies:
● Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
● Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.
Interviews will be held on Friday 4th September
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.



The client requests no contact from agencies or media sales.
Shape the future of technology. Transform the future of young people.
At The King's Trust, technology is more than an enabler, it's how we reach more young people, deliver life-changing services and create lasting impact.
We're looking for an experienced Lead Architect to define and drive our technology vision, ensuring our systems, data and platforms support our ambitious strategy for years to come.
This is a pivotal leadership role where you'll own the Trust's solution architecture, influence technology strategy and lead the evolution of our enterprise landscape. Working with senior stakeholders across the organisation, you'll shape multi-year roadmaps, champion architectural best practice and ensure every technology decision delivers real value to our colleagues and the young people we support.
In this role, you'll:
- Lead the Trust's technology architecture strategy, driving scalable, secure and future-ready solutions.
- Shape multi-year technology roadmaps across Microsoft Dynamics 365, Power Platform, data, integration and emerging technologies including AI.
- Influence senior leaders and provide architectural governance to ensure technology investments align with organisational priorities.
- Lead and develop a high-performing team of Service Owners and Senior Business Analysts, fostering collaboration, innovation and continuous improvement.
We're looking for an inspiring architecture leader with experience designing complex enterprise solutions, influencing senior stakeholders and translating strategic goals into practical technology outcomes.
If you're passionate about modern architecture, collaborative leadership and using technology to make a genuine difference, we'd love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are excited to be working with HCPT who are looking for a Business Support & Office Manager. They are UK charity offering fully supported breaks for children and adults with disabilities or complex needs, creating safe, inclusive experiences grounded in compassion and community. You will play a pivotal role in ensuring the smooth and effective operation of the business support functions. Reporting to the Chief Operating Officer, the role is responsible for the day-to-day management, coordination and administration of key organisational areas including
Human Resources
Information Technology
Governance,
Office Management
Hybrid role, min 2 days in their Rugby Office
The Role:
Business Support & Operational Management
Oversee the effective day-to-day running of business support functions across the organisation
Act as a central coordination point for HR, IT, governance and office services
Support the COO in implementing operational plans and organisational priorities
Human Resources
Manage HR administration processes including recruitment, onboarding, contracts and record-keeping
Ensure HR policies are up to date, compliant with legislation and effectively implemented
Act as first point of contact for HR queries and provide guidance to managers and staff
Information Technology
Oversee the administration and coordination of IT systems and services
Liaise with external IT providers to ensure reliable and secure infrastructure
Governance and Compliance
Support governance processes including Board and committee administration, including minute taking and secretariat for SLT and Trustee
Assist in preparing papers, maintaining records and ensuring timely follow-up of actions
The Candidate:
Strong organisational and administrative skills with attention to detail
Experience across business support functions such as HR, IT coordination, governance or office management
Proficient understanding and use of social media applications relevant to their audience, including, but not limited to: Facebook, LinkedIn, Instagram, Snapchat, TikTok.
Desirable
Experience working in Catholic diocesan structures, with faith-based organisations or in the charity or not-for-profit sector
Experience working in cross-cultural environments.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK.
Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until 30/09/2027
Location: Manchester Centre (M4 6JG) with an expectation to travel to other Trust offices when required
Interviews: w/c 17th August
The Learning Team at The Trust is looking for an enthusiastic, creative person to become a Digital Learning Content Creator, an exciting role making all types of digital content to upskill and empower our staff & volunteers to better support young people.
Your work will contribute to a major employability programme with the ambition to reach 1 million young people, helping colleagues and volunteers develop the skills and knowledge they need to make the greatest possible impact.
This fully funded role runs until 30th September 2027 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.
You will create content such as videos, animations, screen recordings, infographics, and great-looking documents, translating important concepts into easily understandable explainers. You will help at every stage of the process from scripting and filming through to editing, and your content will be used by thousands of staff and volunteers, enabling them to do their job to the best of their abilities.
This role is perfect for you if you have video-making skills, especially the use of an editing software such as Adobe Premiere Pro. If you have experience scripting videos and using other Adobe Apps, then all the better.
If you are up for a challenge and working in a great team, we would love to hear from you! Your application will be a CV and a supporting statement. Your supporting statement must provide evidence of how you have acquired and applied each of the essential skills, knowledge and experience criteria and, if possible, each of the desirable skills, knowledge and experience criteria, outlined in the job description, in current and previous roles, or other scenarios.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Digital Learning Content Creators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Digital Learning Content Creators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Key Responsibilities:
• Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
• Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
• Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
• Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
• Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development.
• Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support.
• Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You:
• Welfare Benefits
o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
o Proven experience of providing in-depth welfare benefits advice, including complex cases.
• Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
• Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online.
• Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
• Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
• Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
• IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
• Collaboration: Ability to work effectively with various teams and stakeholders.
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification.
Appointments are subject to an appropriate Disclosure and Barring Service.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Finance Director
22.5 hours per week (3 days)
Salary: £37,800 per annum
(Equivalent to approximately £63,000 full-time)
Based in Leeds with flexible and hybrid working
Advonet is an independent advocacy charity supporting people who may find it difficult to be heard, ensuring their rights are upheld and their voices are at the centre of decisions that affect their lives.
We are seeking an experienced, qualified finance professional to join our Senior Leadership Team as Finance Director . This is a strategic role that combines financial leadership with oversight of IT, systems, data infrastructure and organisational resilience.
Working closely with the CEO, Head of Business Development and Finance Manager, you will help ensure Advonet remains financially sustainable, well-managed and prepared for the future. Alongside responsibility for financial planning, governance, risk management, audit and Board reporting, you will lead work to strengthen our digital infrastructure, cyber resilience, data protection arrangements and organisational systems.
This role will suit someone who enjoys operating at a strategic level, bringing clear judgement, constructive challenge and practical leadership. We are particularly interested in hearing from qualified accountants who have experience of supporting organisational change, overseeing systems and infrastructure, and working with senior leaders and trustees.
Why join us?
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Senior Leadership Team role reporting directly to the CEO
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Opportunity to shape Advonet’s financial, digital and organisational future
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Flexible and hybrid working
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Up to 31 days annual leave plus bank holidays
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Generous pension contribution
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Health cashback plan and employee support scheme
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Friendly, values-led and inclusive culture
Key dates
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Applications open: Monday 20 July
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Closing date: Monday 17 August at 12 noon
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Shortlisting: Friday 21 August
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Interviews: Thursday 10 September in Leeds
How to apply
Please submit:
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A CV
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A covering letter of no more than 500 words explaining how you meet the requirements of the role and why you would be a good fit for Advonet
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A completed diversity monitoring form
For an informal conversation about the role, please contact Angela Ellis, Chief Executive Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation.
Key Responsibilities Include:
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Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.
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Providing information, support and advocacy to Carers of people with Learning Disabilities.
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Facilitation of the Learning Disability Carers Peer Support Group.
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Recording and maintaining accurate case records, adhering to AQS standards.
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Managing your own case load.
Essential Requirements Include:
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Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits.
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Experience of or ability to facilitate peer support groups in person and online.
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Ability to deliver training and information sessions.
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Strong listening and questioning skills.
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Ability and commitment to work on own initiative and as part of a team.
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The ability to balance and prioritise a busy and varied workload.
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Developed IT skills with experience using Microsoft packages.
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Clear verbal and written communication skills in English.
Please see the job description and person specification for a full list of responsibilities and requirements.
Benefits of working for Wandsworth Carers’ Centre:
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Hybrid on completion of induction period with a minimum 60% office based
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Friendly team and working environment
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Annual leave starts at 31 days increasing to 36 days plus bank holidays
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Contributory company pension,
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Ongoing training and development opportunities
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Employee assistance program offreing 24/7 support
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note, we reserve the right to reject applications where it is evident that AI tools have been used in place of original, personal responses.
We'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes. We therefore encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: Philanthropy Assistant
Salary: £26,848 - £31,439
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
This is an exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, mailings, prospect research, data and use of the charity CRM (Salesforce).
We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive, detail-oriented and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!
Key Responsibilities will include:
Events
- Support the delivery of events; from individual visits and tours of the hospital for donors, private dinners, through to larger events such as Gala Balls.
- Build strong relationships with colleagues and clinicians in the Trust to support, coordinate and plan tours and events.
- Greet and steward visitors to the hospital and guests at our events.
- Help to prepare event briefings for Charity and Trust colleagues, so that all participants understand their role and contribute effectively.
Administration, Processes and Data
- Provide administration support for the philanthropy team ensuring all work is of a high standard, professional and accurate.
- Writing and sending out personalised letters and cards.
- Diary management, minute taking and meeting organisation.
- Keeping the charity’s supporter database accurate and up to date.
- Support with preparing data for philanthropy mailings and event invite lists.
- Use the CRM to support with the delivery of the Mid Value Programme.
- Undertake prospect research, ensuring all processes are compliant with our privacy policy, data protection legislation and prospect research best practice.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 3 August 2026
Interviews will be held in person at Alder Hey on Thursday 13 August
The client requests no contact from agencies or media sales.
Job Title: Project Officer (Nourish Secondaries)
Salary: £31,500 FTE
Position Type: Paid/Full time
Contract: Fixed term for two years (until September 2028)
Reports to: Head of Nourish
Based at: School Food Matters, Blackfriars Settlement, 9 Rushworth Street, London. SE1 0RB with travel to schools across London
Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast clubs)
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job Purpose
· To promote, develop and deliver the Nourish programme in secondary schools across London
Key Tasks include:
· Recruit schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (incl. assemblies, consultation/feedback sessions, cooking sessions, school food standards training)
· Support schools to write a school food policy[AB1] using our policy template
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
- Work with local authorities [AB2] involved with Nourish to pursue shared school food goals
- Support Head of Nourish with written and verbal reports for LA and funders
- Share the project's learnings with the Nourish team and wider SFM team
- Work with other Nourish Project Officers to plan, design, and develop resources and training packages for schools
· Collect data and maintain accurate records relating to the programme in Airtable
- Work closely with our evaluation team to complete all monitoring and evaluation
· Gather content for our comms team (website and social media platforms)
- Keep the Line Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth running of SFM at this time of growth
- Maintaining the ethos of the charity and positively promoting our work at all times
- You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of engaging and working with secondary schools
· Knowledge in food education and children’s health
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Triage & Early Interventions Officer - Children and Young People (CYP) to join our Operations team in Wakefield, working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.
As a Triage & Early Interventions Officer you will:
- Conduct comprehensive impact & risk assessments for clients.
- Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights.
- Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed.
- Maintain accurate & confidential case management records.
- Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.
About You
Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Supervising Social Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Senior Supervising Social Worker
Homebased in Dorset (travel across Dorset required)
£42,032 per annum pro rata + £750 Homeworking Allowance per annum pro rata + £1,500 Out of Hours Allowance per annum pro rata (once participating on the rota)
21 hours | 3 days per week | Permanent
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking from day one
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays
- Progression to salary target rate upon completion of 18 months of service.
- 55p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- HelpHand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
Key Responsibilities:
- To supervise and support a diverse range of foster carers and children.
- Ensure children are safe, well cared for and achieve positive outcomes consistent in line with TACT policies.
- Undertaking Form F assessments where needed.
- To facilitate regular support groups and learning opportunities, which will include the delivery of training.
- Developing the service and supporting colleagues.
- Recording and updating CHARMS and all other appropriate central/social work systems.
- Participating in Out of Hours Service.
What You’ll Need
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations, including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked-after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
- Enhanced DBS (processed by TACT)
Travel
- Homebased role
- Monthly face-to-face meetings in the London area
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Sunday 16th August 2026 (midnight)
- Interviews: Tuesday 1st September 2026 (Microsoft Teams)
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Apply early - we may close the role if we receive a high volume of applications.





