It support jobs
Team: Supporter Services
Location: Haywards Heath (Hybrid working, approx. 2 days per week office based however flexibility is required)
Work pattern: 35 hours per week
Salary: Up to £33,994.86 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Income Processing Team Leader
- To lead the team of Income Processing Advisors who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
- This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.
About the Supporter Services team:
- Supporter Services is part of the Cats Protection Marketing & Income Generation directorate, and includes the Income Processing, Supporter Care, and Gift Aid teams
- We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
- Queries are received by telephone, email and post
- We currently have a team of 11
What we’re looking for in our Income Processing Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Experience of working in an income processing role, preferably within a fundraising environment
- Experience of developing, monitoring and maintaining recording systems and procedures
- IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar
- Knowledge of fundraising activities
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 5th May
Virtual interview date: Week commencing 18th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a strong track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies.
We are now building upon this success and have launched a new, significant fundraising campaign. This campaign will help drive further transformational growth, from income across major donors, trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia.
As part of Alzheimer’s Research UK’s Leadership Team, and working closely with the senior stakeholders across ARUK, the Head of Philanthropy will lead the organisation’s work with our philanthropy audiences (namely major donors, trusts and foundations). Under the banner of the new campaign, the Head of Philanthropy will define and implement the team’s strategy, ensuring it supports the charity’s vision, mission and strategic objectives.
The Head of Philanthropy will lead a Directorate of approximately 8-10 people and line manage three team members (namely the Philanthropy Executive and two Philanthropy Managers).
The role holder will also personally lead on relationships with a small group of ARUK’s most generous supporters, and prospective supporters, across Philanthropy audiences.
Key Responsibilities:
Strategy, finance and reporting
· Work with the Director of Philanthropy and Partnerships and Partnerships to lead on the strategy for the Philanthropy Team, including leading on the Ops plan, budgeting and strategy for the team.
· Grow Philanthropy income at Alzheimer’s Research UK, in line with agreed targets and expenditure.
· Monitor progress against targets, adjusting as necessary.
· Provide direction, guidance and support across the Philanthropy team.
· Evaluate reporting methods across the team and ensure they facilitate the accurate recording of the Philanthropy team’s fundraising activities.
· Represent the Philanthropy team at Head level internally.
Fundraising
· Manage a small portfolio of key current and prospective donors, building strategic relationships at the very highest level and delivering six and seven-figure gifts.
· Build a network of Senior Volunteers, working with the Director of Philanthropy and Partnerships to ensure the team are maximising the opportunities available through our President, Chair and other senior stakeholders.
· Develop a thorough understanding of ARUK’s projects, policies and activities to enable you to articulate the mission of our work and inspire people to join us.
· Present and pitch to potential supporters and donors, managing high-level meetings where relevant and engaging other appropriate senior representation when needed.
· Ensure high-quality management of existing supporter relationships, making sure supporters find giving to ARUK rewarding and enjoyable.
· Tailor and develop Cases for Support to attract support for the work of ARUK’s projects.
· Manage and attend events and meetings with external representatives and involving the Director of Philanthropy and Partnerships, CEO and other colleagues and volunteers.
· Work with senior and scientific staff, empowering them to build relationships with current and prospective supporters.
· Explore the opportunities for cross-team working, especially, but not limited to the Corporate Fundraising and Celebrity teams.
Line Management and people management
· Inspire, motivate, challenge and support individuals and teams within the Philanthropy team. Promote collaborative working across the team and with other teams across the charity, developing a culture of innovation, openness, accountability and resourcefulness.
· Line manage three members of staff, namely two Philanthropy Managers and the Donor Relations Manager, actively empowering, coaching and supporting them to develop their teams’ operational plans and deliver on key priorities.
· Set clear goals, objectives and KPIs for each team member and provide them with the ongoing guidance and support they need to reach them.
· Role model and actively embed Alzheimer’s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion.
· Provide strong leadership and support to the Philanthropy Team, through coaching, mentoring and developing individuals to enable them to effectively carry out their role. Carry out performance appraisal meetings and effectively promote team building and collaborative working to deliver the strategic and operational plans.
· Ensure all Philanthropy and Partnerships activity is conducted to the highest standards and in line with the strategic priorities, developing consistent and rigorous methods for measuring success and sharing knowledge/outcomes across the team, department, and wider charity.
Communications
· Work closely with the Finance team to ensure all grants are correctly allocated and used, and conditions met
· Liaise and work with the Research team and the Communications team to produce accurate and timely reports and applications
· Stay up to date with ARUK’s research and other news to be able to communicate effectively with supporters, disseminating the charity’s key messages both among the team and to key supporters.
Knowledge, skills and experience needed:
· Demonstrable knowledge and experience of major gift fundraising.
· Thorough understanding of managing a team of fundraisers.
· Experience of developing and implementing fundraising strategies.
· Proven track record in establishing, monitoring and achieving ambitious fundraising targets.
· Experience of managing a Philanthropy team to deliver significant income growth.
· Excellent communicator, with an ability to build relationships and inspire confidence and respect at all levels.
· Demonstrates strong negotiation, influencing and decision-making skills, with an ability to present arguments logically and confidently
· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.
· Strong team player who can work both independently and collaboratively with internal and external stakeholders.
· Confident and engaging presenter with an ability to adapt style to suit the audience and react/manage short lead times.
· Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs.
· Highly motivated and target driven, with an ability to demonstrate a proactive and pragmatic approach and identify ways to deliver creative and innovative solutions.
· Strong attention to detail with an ability to remain calm under pressure
· Strong ethical standards and a high level of personal integrity.
· Excellent IT skills in PowerPoint, Word and Excel.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £70,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via the website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully.
We're growing our amazing team and looking to recruit another fabulous person staff who wants to work alongside people as they reconnect with their pathway out of homelessness.
The Organisation
The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage and support people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us.
The Reconnection Team
Working alongside the Sub Regional Rough Sleeping Team as part of an evolving pilot scheme the Reconnection Team work with people who are rough sleeping or placed in temporary ‘off the street’ accommodation by Outreach Workers across six London boroughs. Providing information, advocacy and practical, person-centred support they empower clients to take the necessary steps toward resettlement, enabling them to reconnect with their local area and access the services they need to resettle successfully.
The Role
The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. Based at the 999 Club but travelling throughout Southeast London, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives
This role is part of a pilot scheme being run by the Southeast London Sub-Regional Rough Sleeping Coordinator and provides the opportunity to work in different settings alongside teams from several other organisations from the third sector as well as voluntary and statutory services.
Who We’re Looking For
We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a no- nonsense, positive attitude and are looking to make a difference in their community.
Why You Should Apply
This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness. If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.
In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.
The post is for an initial period of 12 months working full time, 37.5 hours, Monday to Friday. Start and finish times are flexible, 08:00h-18:00h with core hours between 10:00h-16:00h.
Closing Date 18th May 2026
Interview Date Tuesday 02nd June 2026 - interviews will be in person, on site.
We're just looking for a CV and a covering letter. Make sure your covering letter gets us interested in you; best advice? Avoid using AI - it's really tedious reading through loads of Chat GPT* letters saying practically the same thing. Put your covering letter in your own words to make sure it stands out and really tells us why you are the candidate we can't miss out on. We look forward to reading it!
*Other AI chat bots are available!
The client requests no contact from agencies or media sales.
Job Description
Key responsibilities:
- Events Marketing
- To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.
Events Logistics & Management
- In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.
Research & Event Development
- Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.
Events CRM
- Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
- To assist if/as required with bookings and booking queries for AvMA’s events.
Other
- To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
- To undertake other duties commensurate with the post as may be required.
- Deputise for the Head of Events when necessary
Person Specification
Essential:
- An understanding of, and commitment to, the values and objectives of AvMA.
- Excellent interpersonal skills, with the ability to develop effective and positive working relationships with a wide range of individuals and organisations.
- Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
- Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
- Experience of organising events and on-site management of events, including in-person and online events/webinars.
- Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
- Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
- A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe In Design
- Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
- Demonstrable commitment to Equality, Diversity and Inclusion
Desirable:
- Experience of working within a charity.
- Experience of working in healthcare and legal sector events.
- Knowledge or experience of healthcare, the NHS or patient safety work.
- Understanding/experience of Search Engine Optimisation.
The post holder will be based in our Maggie’s West London centre and will be required to travel on a weekly basis between our three London centres- Maggie’s West London, Barts and Royal Free.
As an integral member of the Fundraising Team, the London Fundraising Assistant will support the delivery of a range of successful fundraising activity based around the three centres, in order to maximise income for Maggie’s.
As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.
This is a demanding role in a fast-paced environment where priorities change frequently.
There will be a requirement to work irregular hours as well as frequent travel in the London area.
Please note that interviews will take place w/c 11th May in our Maggie's West London centre.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Charity Administrator
We are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
As our work continues to expand, we are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
Role Purpose
The Charity Administrator is responsible for governance support, HR operations, organisational systems, compliance, and internal processes. The role ensures the charity’s operational infrastructure runs smoothly and supports the staff and volunteer team effectively.
Working closely with the CEO and Trustees, the Charity Administrator will maintain, update and implement robust systems, oversee administrative and organisational processes, and support the charity’s ongoing growth and impact.
Key Responsibilities
Governance and Compliance
•Ensure the charity operates within appropriate governance structures and Charity Commission requirements.
•Act as the organisational lead on statutory and regulatory compliance, including GDPR and Health & Safety.
•Work with staff and Trustees to keep charity policies up to date and ensure they are implemented across the organisation.
•Support the preparation and collation of the charity’s Annual Impact Report.
•Liaise with the Charity Commission where required.
Organisational Operations
•Oversee the internal operations and administration of IT, HR, and legal processes.
•Support the daily running of the charity, including systems, processes, and management of organisational infrastructure, working alongside the Operations Manager.
•Work alongside the Finance Manager to approve payments and expenses.
•Help establish and maintain operational processes that enable the charity to grow sustainably.
HR and Team Support
•Support recruitment, onboarding, development, and retention of staff and volunteers.
•Maintain accurate personnel records for staff and Trustees.
•Contribute to the wellbeing and effectiveness of the team through strong organisational support, including Staff and Volunteer Handbooks.
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Data and Systems Management
•Oversee the charity’s IT contracts and liaise with the system providers regarding improvements or issues.
•Support staff in maintaining accurate data input and conduct regular data checks.
•Produce data reports as required and manage any data breaches appropriately.
•Ensure data is managed in line with GDPR and organisational policies.
•Support procurement, implementation, training and effective use of the charity’s CRM system.
Communications and Website (optional, for discussion)
•Help implement the charity’s communications strategy across the website, social media, and newsletters.
•Oversee and update website content in collaboration with external providers and the communications team.
•Assist in producing newsletters, leaflets, signage, and other communication materials.
Person Specification
Essential Skills and Experience
•Strong organisational and administrative skills with excellent attention to detail.
•Ability to work independently while collaborating effectively with a team.
•Experience supporting organisational operations, governance, or administration.
•Good understanding of data management and confidentiality.
•Strong communication and relationship-building skills.
•Ability to manage multiple tasks and priorities.
Desirable Experience
•Experience working within a charity or non-profit organisation.
•Familiarity with Charity Commission requirements and governance practices.
•Experience with CRM or data management systems.
•Experience supporting HR or operational processes.
Personal Qualities
•Highly trustworthy and reliable.
•Proactive and solution focused.
•Committed to supporting the mission and values of The Branch Trust.
•Comfortable working in a faith-based organisational environment.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•This job description outlines the main duties of the role but is not exhaustive.
•The appointment is subject to an Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. The post holder will participate in and occasionally lead short acts of worship within team meetings and uphold the Christian ethos of the organisation.
•Training and development opportunities will be provided.
Please complete the job application and send with a CV and covering letter to the CEO, Emma Kennedy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK with a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.
We are seeking a highly organised and proactive Administrator to play a central role in supporting the delivery of ADPH projects, networks, and events across the UK. This position is key to ensuring that all activity is recorded accurately, systems run smoothly, and members receive an exceptional level of support. Working closely with programme leads, you will contribute to the development and delivery of work programmes, maintain the membership database, and assist in the upkeep of internal systems.
You will work across the team to help plan, deliver, and evaluate projects, carrying out background research, analysing data, and coordinating smaller pieces of work independently. The role also involves organising meetings and events, both online and in person, facilitating smooth delivery and taking accurate minutes
A significant part of the role includes supporting our internal systems, particularly Salesforce and MS365. You will be expected to maintain user guides, support online member platforms, and help gather feedback to drive system improvements. Alongside this, you will contribute to internal and external communications, maintain data tracking for KPI reporting, and support ADPH’s regional networks.
This role requires excellent communication skills, strong attention to detail, and the ability to work independently as well as collaboratively. You should be confident using Microsoft Office applications and be experienced in administrative work with a positive attitude and willingness to learn
All applications must be accompanied by a covering letter outlining why you believe you are suitable for the role to be considered for interview.
The Association operates a hybrid working model and candidates are welcome from across the UK, however attendance at regular monthly meetings in London will be required, further details are available by contacting as below ahead of any application if required.
Closing date Thursday 30th April, 12 moon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hub Supervisor plays an essential role in the smooth running of the Bristol hubs, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week.
The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience.
Duties and responsibilities:
Hub Support
• Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers.
• Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery.
• Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance
• Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely.
• Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage
• Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times.
• Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice
• Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.
• Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues.
Compliance and Health & Safety
• Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance
• Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers.
• Undertake relevant training in food hygiene, safeguarding and health & safety
General
• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.
• Support FSSW events.
• Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
• Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times.
• Support the security of the FSSW sites and assets.
• Driving and fork-lifting duties where appropriate.
Person Specification
Essential
• Excellent communication and interpersonal skills
• Problem solver and competent decision maker
• Full UK driving licence and forklift truck operator’s qualification (or willing to train as an essential part of the role)
• IT competent and able to use various IT platforms/systems
• A clear commitment to the ethos of FSSW
Desirable
• 1 years’ experience of working in warehousing operations
• Voluntary sector experience
• Experience of working with people who require support
• Experience and knowledge of adhering to health and safety standards
• Experience of working within a food operation
• Qualification in Food & Hygiene Level 2
• Experience of supervising staff and/or volunteers and delegating tasks
• Experience of delivering training
We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period.
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Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week
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Salary: £60,000 per annum
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Location: London Victoria/ Hybrid
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Some evening and weekend work may be required, which can be claimed as TOIL
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Reporting to the CEO
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Line Management of 3x staff
About the Charity
A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story.
The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone.
We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive.
About the role:
As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same.
You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly.
This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind.
Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same.
You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with.
Benefits:
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Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
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Option for 2 Me days
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25 days annual leave entitlement
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Option to swap bank holidays for other religious holidays
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Team Socials
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Birthdays off
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Working in a value led organisation, where we see and share the impact we have on children every day
Responsibilities
Strategy & Leadership
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Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission.
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Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability.
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Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals.
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Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities.
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Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation.
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Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders.
Governance & Operations:
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Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals.
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Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.
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Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures
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Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident.
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Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO
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Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance.
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Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year).
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Act as the key contact with the landlord and the charity’s IT contractors, as and when required
Income Generation, Partnerships and Communication:
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Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.
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Play a key role in planning and delivering the 10-year anniversary event in May 2027.
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Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.
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Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools
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Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report.
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Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence
Finance & Sustainability
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Hold accountability for the operational delivery and financial sustainability of the charity.
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Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight.
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Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board.
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Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership.
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Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures
Personal Specification
Strategic Leadership & Drive
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Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards.
Organisational governance
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Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board.
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Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance.
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Excellent organisational & project management skills
Vision, stakeholder engagement and influence
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Experience cultivating strategic partnerships with schools, funders, and external stakeholders.
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A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines.
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Advanced communication skills, someone who can represent the organisation externally with credibility and warmth.
Change Management & Adaptability
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Experience in an interim/ short term role
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Strong people management skills, with a warm and accountable approach to developing and supporting others.
Desirable:
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Experience working directly with school and corporate partnerships
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Experience using Salesforce.
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Experience working with trustees
How to apply & Dates
To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.
The ideal start date is August 2026
The interview process and dates will be:
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Rolling initial conversations as and when suitable candidates apply
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First formal interviews (online) 27th May
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Final interviews & presentation (in person) 2nd June
Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to lead something from the ground up? Help us create REST – a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!
We are looking for a compassionate and reliable Community Services Manager to help create and lead the REST Hubs Service across Ipswich and Bury St Edmunds, ensuring the delivery of safe, high-quality and holistic support for individuals accessing the service who may be experiencing mental distress.
Located in central Ipswich and Bury St Edmunds, you will oversee both services, proactively developing both sites into recognised wellbeing hubs within their local communities, building strong partnerships and creating accessible pathways into wider wellbeing support.
You will be responsible for the operational delivery of both sites, including recruiting and managing 6 members of staff, partnership development, contract compliance and reporting, managing health & safety alongside ongoing service development in line with commissioner expectations.
At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health.
Key information:
· Hours: 37 hours per week
· Work pattern: 9am – 5pm, Monday – Friday
· Salary: £32,480.00 - £36,032.50 per year
· Location: Ipswich & Bury St Edmunds
· Transport: Driving licence and own transport is essential as travel will be required between both sites
· Contract type: Fixed term until 31st March 2027 (subject to service contract renewal)
Why work for Suffolk Mind?
We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:
· 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)
· Your birthday day off
· An option to buy or sell annual leave
· Health and dental care insurance plan
· Occupational sick pay scheme
· Pension scheme
· Blue Light Card – offering discounts on 100’s of retailers both in store and online
· Monetary reward for length of service
· Refer a friend scheme
Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.
Is the job for you?
Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.
· Essential:
o At least 2-3 years’ experience of working with adults in a mental health environment
o Ability to work in high-pressure, emotionally demanding environments with people suffering mental distress
o Full valid UK driving license and own transport
o Enhanced & Adult’s Barred DBS check (arranged by Suffolk Mind)
· Desirable:
o Qualification in mental health e.g. DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent
o Good listening and people skills, especially supporting staff in complex situations
o Experience in recruiting, setting up and managing teams
o Experience in working with a similar REST or equivalent service
If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.
To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.
Closing date for applications: midnight Sunday 10th May 2026
We reserve the right to close this job advert once a suitable a candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.
Interviews date: week commencing 18th May 2026
Interview questions may be sent in advance of interview.
We aim to let all applicants know the status of their application within 4 weeks from closing.
Unfortunately, we are unable to offer sponsorship on this role.
Please complete our Equality and Diversity Survey here.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
NO AGENCIES PLEASE
Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.
*T&Cs apply
Additional keywords: Community Service Manager, day drop in, mental health, charity, recover, recovery, eat, support, talk, hub,
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a facilities professional who wants their work to genuinely matter? This is your chance to be the backbone of one of London's most impactful youth organisations — where the building you manage is the foundation for changing young lives.
Fight for Peace is looking for an exceptional Facilities Manager to take full ownership of our Academy in Royal Docks, East London — a vibrant, purpose-built space where young people aged 7–25 come to box, train, learn, and grow.
This isn't a role for someone who wants to sit behind a desk raising purchase orders. As our Facilities Manager, you'll be the person who makes the Academy hum, from keeping us legally compliant and structurally sound to leading capital projects, managing a network of contractors, and making sure every corner of the building reflects the ambition and energy of the community it serves.
You'll have real ownership. You'll have a say in the facilities budget, shape the annual maintenance plan, and play an active role in our team. When something needs doing, you'll have the authority and the trust to get it done.
What you'll be leading:
The Academy is a busy, multi-use space — and no two days are the same. You'll oversee everything from day-to-day maintenance and statutory compliance to major refurbishment projects (including an ongoing changing rooms development). You'll manage our cleaning team, oversee IT infrastructure, run our room hire offer, and work with the income generation team to grow commercial use of the space. Health and safety sits at the heart of this role — you'll be our lead on fire safety, EICR, legionella, asbestos, and everything in between, maintaining a compliance register that is always audit-ready.
Safeguarding is central to how we operate. You'll ensure the physical environment supports a safe and welcoming space for young people, and that every contractor who steps through our doors is properly vetted.
What we're looking for:
You'll bring solid, hands-on experience in facilities, estates, or building management — ideally in a community, education, or sports setting. You'll know your way around a PPM schedule, a compliance register, and a contractor negotiation. You'll be organised, dependable, and the kind of person who spots a problem before it becomes one.
Just as importantly, you'll believe in what we do. Fight for Peace was founded on the idea that every young person regardless of their background deserves the chance to fulfil their potential. The Facilities Manager plays a direct role in making that possible every single day.
The details:
- Salary: £37,000 – £40,000
- Hours: 37.5 hours per week, Monday to Saturday
- Location: Fight for Peace Academy, Woodman Street, London E16 2LS
A NEBOSH or IOSH qualification is desirable but not essential, we're more interested in what you've done than what's on paper. An enhanced DBS check will be required prior to appointment.
Fight for Peace is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
inspiring young people to reach their full potential and promoting peace in our communities
The client requests no contact from agencies or media sales.
About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.
ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.
Key Responsibilities
- Coordinate referrals, assessments, and service allocation
- Organise groups, drop-ins, and community activities
- Support delivery of counselling and advocacy services
- Manage schedules, bookings, venues, and online sessions
- Handle enquiries, inboxes, and appointment coordination
- Maintain accurate records and support reporting (GDPR compliant)
- Support service users with access, adjustments, and signposting
- Liaise with staff, volunteers, and external partners
- Monitor capacity and escalate risks or issues
About You
Essential
- Experience in administration, coordination, or similar role
- Experience in community, voluntary, health, or social care settings
- Understanding of autistic/neurodivergent needs
- Strong organisation and communication skills
- Confident IT skills (databases, email, online platforms)
- Commitment to inclusive, person-centred practice
Desirable
- Lived experience of autism
- Experience coordinating groups or supporting volunteers
- Knowledge of local services
Additional Information
- Community-based role with some evening/weekend work (with notice)
- Training and development provided
Please submit a CV and cover letter.
We are looking for two resilient and dedicated people to join our Avon & Somerset team as Triage and Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The essentials …
- Permanent, full-time (Monday to Friday, 9am to 5pm)
- £27,000 per year
- Hybrid working with 2 days a week in our Bath office
The Geological Society Publishing House has an exciting opportunity within our publishing team to provide wide-ranging administrative support for editorial development team activities and project work. Utilise Editorial Manager and online content platform systems to support provision of guidelines for contributors and setting up of new titles and collections.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.
Overall responsibilities / requirements …
Editorial development:
Wide-ranging support for staff and activities, to include:
- Support for commissioning processes, to include:
- Research and data collection
- Profiling online sources such as conference schedules, departmental websites …
- Identifying and collecting contact details for potential leads
- Use of bibliographic databases such as Dimensions (for data collection)
- Reporting (data collection and compilation): annual reports, reports for partners, read and publish usage, Top Reviewers, and others
- Support for meetings of Editorial Boards and Publication and Information Committee: coordinating meeting dates, compiling meeting papers and resources, recording meeting minutes
- Gathering feedback from external collaborators, including administration of editor surveys
- Proposal review process for new books and thematic collections: researching and inviting reviewers and collating comments from reviewers and editors
Editorial projects and resources:
- Coordinating the process for contracting new book volumes, in collaboration with Books Commissioning Editor
- Setting up new book volumes and journal thematic collections via Editorial Manager system and Lyell Collection online platform
- Support the provision of editor training on use of EM, in collaboration with Publishing Coordinators and Journal Development Editor / Commissioning Editor
- Support maintenance of online guidelines for editorial contributors via Publishing Support Hub, in collaboration with Pub Hub Advisory Group
- Ad hoc support for copyright permissions process, including liaising with authors towards clearing figure and personal communications, as required
- Market research and data collection for editorial projects. Examples may include AI for publishing, research integrity, tenders and proposals, new partnerships (books)
General:
- Support for Editor and Authors newsletters – coordinating schedule and content, liaising with editorial and marketing colleagues
- Any other tasks that can be reasonably requested
What we’re looking for …
- Educated to A-level or degree level
- Good IT proficiency (particularly spreadsheets) and full familiarity with the normal range of office software
- Excellent interpersonal and communication skills
- Excellent administrative, organisational and time management skills
- Some general knowledge of, and interest in, the publishing process would be helpful
The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button to be re-directed to our website. Please ensure that your cover letter highlights your experience in no more than 500 words.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter
- State your initials only and job title you are applying for in the subject line when sending your application
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable
Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK.
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.




