It Support Jobs

Who we are:

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health. 

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, or complex issues including homelessness or addiction.

We focus on four main areas:

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model.

Employer support – enabling the recruitment and retention of their employees.

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production.

Overall Role Function:

· Oversight of the Enfield Employment Services ensuring their quality and effectiveness

· Management and supervision of the Team Leads

· Recruitment and training of Team Leads and employment specialists

· Data management and data quality

· Stakeholder relationships and engagement

. KPI and performance improvement 

To excel in this role you will need to have significant experience managing an IPS Employment Service, be fully trained in the IPS approach, and be confident working both independently and as part of a team. 

Please read the JD and Person Specification for further details. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification in their application.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

PCS is looking for a skilled and effective National Officer who can contribute, as a member of the Management Team, to the continued success of the Union.  Through team meetings and the appraisal and development review process, you will provide strong leadership and managerial skill to direct a team of staff in delivering the union’s core and national objectives.

 Salary and Location

· Band 5, Regional, Spine points 23-19

· Regional Salary: £56,079 p.a. rising to £64,472 p.a.

· PCS Cardiff

 Successful candidates for the National Officer will be able to demonstrate:

· Experience of team leadership, people management and development

· Understanding of the political processes in the UK and the role and work of trade unions

· Sound knowledge of employment rights and advocacy skills

· Proven track record in bargaining, organising and campaigning

· Excellent communication and presentation skills

· Knowledge and understanding of how digitalisation, IT and digital technology impacts the future of the union

The main duties of the National Officer role include:

· Contribute to the strategic development of the Union’s policy objectives including the PCS planning process

· Provide leadership in delivering the union’s bargaining, organising, campaigning, equality, learning and digital objectives and have direct involvement in more complex or strategic areas

· Manage people and resources in allocated area

· Represent PCS at external meetings

· Provide advice to and lead relevant committees including the preparation and presentation of reports

· Monitor and report on issues and initiatives as requested

· Provide input into budgetary processes including bid preparation, monitoring and control where relevant

Closing date: at 12 midday on Monday 7 October 2024

Interviews will be held by Zoom: Wednesday 30 October 2024

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

• Full time / Permanent Contract

• 25 days annual leave (not including bank holidays and festive period)

• 35 hours per week, normal working hours of 9.30am–5.30pm

We are seeking an enthusiatic individual with strong organisational and communication skills to join Calm Mediation as a Case Administrator. Calm Mediation is a registered charity that works for the public benefit to empower communities to prevent, manage and resolve conflict. We specialise in working with individuals or groups who are involved in or likely to become involved in disputes and interpersonal conflict principally by way of independent and impartial mediation , conciliation, conflict coaching management and training.

This exciting new Case Administrator role offers you the opportunity to join a growing organisation and work across our services to support the work we do. As an adminstrator for the Restorative Justice Service, Neighbour Mediation, Family Mediation, Peer Mediation & Workplace Mediation services you will gain a wealth of experience. Based in our offices in Camberwell 3 days (minimum) per week, you will also be a central hub for enquiries from the public and our partner organisations. 

For further details on this role, please view the Job Description and Person Specification document attached.

For this varied and busy role of Events Manager we are looking for an enthusiastic, highly organised individual with excellent interpersonal, communication and written skills. You will be used to working across a number of projects and be able to prioritise your workload and manage your time effectively in this part time role. You will have experience at managing and coordinating events and be able to pick up administrative and IT processes quickly. It is essential to have excellent attention to detail. You will also be able to build successful relationships both internally with volunteers and staff before and during events, and with event venues and other external suppliers. A high degree of flexibility is required for the role, and a willingness to work some evenings and weekends. You will be supported by the CEO, the Events Assistant and other colleagues; however, this post also requires someone who is able to manage responsibility and who is confident working independently.

The Compassionate Friends (TCF) is a national bereavement charity founded 55 years ago, providing peer support and information to bereaved parents and families, whose child has died from any age (from one month old to an adult son or daughter) and from any cause. We are passionate about offering a range of supportive events for bereaved parents and adult siblings and online groups for parents in specific circumstances and adult siblings. We are looking for an enthusiastic and committed member of our small staff team to organise, coordinate and manage existing and future supportive events, support the volunteers who staff our weekend retreats, support days and online groups, while also working to develop this area of our peer support for bereaved parents and adult siblings.

As a staff team member at TCF you will receive the following benefits:

• Options for flexible working - office and homeworking hybrid role
• 5 weeks paid annual leave, plus public holidays
• Company pension plan with employee contributions after 3 months in post
• Access to a mental health and wellbeing benefits, including cash support for work/life balance, activities and additional mental health leave days
• A highly supportive working environment.

This position is subject to an enhanced DBS (Disclosure Barring Service) check.

The Compassionate Friends values diversity, equity and inclusion and welcomes applications from candidates with diverse backgrounds. 

If you are a bereaved parent or sibling applying for this role, we ask that you are at least 4 years bereaved. 

A role for an experienced Property Manager who wants to make a signficant impact yet work less than full time.The postholder will develop, manage and deliver an ongoing property and estate management plan covering both repair, modernization and a preventative maintenance. The plan will cover the Foundation’s listed heritage buildings as well as its wider houses and estate assets. The postholder will play a pivotal role in the future planning for the uses of the whole site.

Role Purpose

The core aspects are:-

• Leading the property team (including 2 person maintenance team and volunteers) to ensure that regular maintenance and specific projects and programmes of work are resourced and delivered

• Managing the maintenance and conservation of the Foundation’s buildings (Care home, Court, almshouses, Old Hall, Temple House, residential properties and barns) and its wider site including the fabric, building services, engineering systems, utilities, equipment, and grounds.

• Monitoring and reporting on budgeted costs, spend and programme delivery; Preparing and proposing budgets

• Delivering a robust and proactive culture to meet statutory obligations in relation to Health & Safety, maintenance of listed buildings, contract management, etc ;

• Embedding and driving sustainability.

Main duties & responsiblities: 

Property

• Oversee maintenance, refurbishment and repair works to all Foundation owned properties;

• Support the development of a property management strategy to maximise income from the properties and an appropriate return on investment; (Note master planners are being engaged),

• Manage the contract with our Estate Management company;

• Ensure that all work is carried out in line with the listing of the buildings concerned and that relevant permissions are obtained;

• Ensure compliance with all relevant legislation, and devise and implement all appropriate policies, risk assessments and procedures

Management

• Manage the Maintenance team, delegating responsibilities, agreeing personal objectives and measuring performance;

• Manage, control and supervise the programmes of conservation, repair, routine maintenance schedules and ongoing refurbishment.

• Prepare forward plan of conservation and maintenance

• Ensure that there is a programme of regular maintenance & service of equipment and machinery on the Temple Balsall site.

• Develop and implement a robust Energy Management Policy. 

Stakeholder Engagement, Meetings and Committees

• Report to the Governors (Trustees) via the Master regularly on plans and progress;

• Represent the Foundation to expert property contractors and sub contractors.

Financial Management

• Produce, manage and achieve a realistic budget;

• Ensure value for money and high-quality work from contractors and suppliers, through tenders where necessary.

Contractors, Professional Advisors and External Liaison

• Participate in the selection , appointment and continual management of third party contractors, consultants, property agents, etc.

• Manage external contractors operating on site including all contracts, communications, risk assessments, quality and record keeping;

• Work with professional advisors, providing and exchanging necessary information on plans, costs etc;

Additional responsibilities

• Any other responsibilities as may reasonably be required;

• Ensure professional skills are regularly updated through participation in training and development activities

Person Specification

Education / Qualifications Essential: • Qualified in a relevant field of property maintenance / or management (trade professional or similar)

Desirable: • Degree in a relevant subject or discipline and/or Chartered Membership of an established professional association, e.g. CIOB, RICS or others

Skills/Aptitudes Essential:

• Able to demonstrate strategic vision for the Foundation’s buildings, wider estate and rental properties;

• Effective operational leader of the site-based maintenance team;

• Budget preparation and monitoring skills;

Skills / Aptitudes Desirable:

• Knowledge and experience of improving sustainability

Knowledge/Experience Essential

• Significant experience in property industry;

• Experience of maintenance programmes and refurbishment projects;

• Experience in project management, including management of contractors;

• Knowledge of legislation and guidance relating to the built environment

• Proven track record of budgeting and financial management of building related projects;

• Effective experience of managing people;

Knowledge / Experience Desirable

• Experience of heritage sites and conservation

Personal Attributes Essential

• Proactive problem solver;

• Excellent interpersonal skills;

• Excellent written and spoken communication skills;

• Excellent IT skills (particularly with spreadsheets);

• Self-motivated;

• Willing to work flexibly including occasional evening and weekend work

Personal Attributes Desirable

• Able to work at height and in confined spaces;

Salary: Up to £27,000 per annum for 21hours / week (= FTE £45,000), dependent on experience.

Hours of work: 3 days = 21 hours / week (excluding breaks). Some flexibility will be required to allow attendance at evening meetings and events. 

Benefits: Pension, employer contributions @ 4%. 4 weeks holiday (plus bank holidays) – pro rata, increasing after 5 years’ service. Training provided and training plan developed with individual. 

The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.

This is a great role for someone with excellent organisational skills and a passion for the work of the charity.

Please answer the following three questions in your cover letter

Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:

1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).

2. Post bereavement packs to 3 families

3. Email the helpline befrienders the weekend helpline rota.

4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)

5. A colleague has been locked out of the training platform and requires help.

6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.

7. Run an urgent report the National CONI Lead requested this morning.

8. Email training certificates to delegates following completion of their online training evaluation

Please put these in order of priority and explain your reasoning

Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?  

Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.

A leading Multi-Academy Trust comprised of 11 primary and secondary schools in the East Midlands is seeking a minimum of 2 Senior Finance Business Partners for full-time, permanent roles.

With a salary of £55,000 per annum plus an excellent local government pension scheme, the roles will be largely onsite at the Trust’s Head Office in Kettering and onsite at the schools – either in Kettering, Corby or Wisbech.

The roles will involve producing management accounts and genuine strategic finance business partnering to a range of budget holders in schools – headteachers, senior leadership team members, catering and IT Managers etc. There may also be some budgeting and analysis at central Trust level in addition to working with the schools.

The role also involves costing and cost analysis, interpreting complex financial data, journal postings and assisting with year-end close.

Being a qualified accountant (CIMA, ACA, ACCA) is an essential criteria for these roles. Prior experience within a Multi-Academy Trust or from within the Education sector would be advantageous. Experience working with facilities, catering or IT budgets and departments would also be of interest – but not essential.

The roles are responsible for enhancing strategic financial analysis and insight to enable the understanding, of financial reporting on Trust performance to key stakeholders, including the Trust Executive Team, Heads of Professions and school leadership teams. The roles will ensure the efficient and effective allocation of resource, integrating finance and curriculum planning, allocating and managing finance in line with ESFA and academy handbook financial requirements.

The positions report to the Head of Finance Business Partnering and do not line manage anyone.

Duties will include:

-Develop excellent working relationships with key stakeholders across the Trust, ensuring KPIS, professional strategic financial advice and guidance is provided and applied effectively

-Ensure monthly reporting is accurate, fit for purpose and facilitates effective decision making at school and Trust level in conjunction with the requirements of the CFO and best practice

-Provide analysis and insight, linking financial reports to School and Trust strategies

-Provide ongoing higher-level support and guidance on financial matters to relevant stakeholders

-Support and advise budget holders on the development and submission of business cases as and when required, maximising the link and priority of good financial stewardship and front-line education delivery

-To undertake project- based work for specific projects and programmes

-Provide quality information as required for external bodies for example to the ESFA or the external auditors

-To undertake any other duties, commensurate with the level of the post, as may be required from time to time.

Candidate requirements:

-Fully-qualified CIMA / ACCA / ACA accountant essential

-Demonstrable experience in a similar Senior/Strategic Finance Business Partnering role – ideally dealing with multiple cost-centres and a diverse range of budget holders

-The ability to be hands-on and produce management accounts, journal entries etc

-Experience with costing / cost analysis

-Creative and pragmatic problem solver with the ability to interpret and present back on complex financial data

-The ability to work onsite at the Trust’s Head Office in Kettering on a Wednesday, and spend the rest of the week onsite at the allocated schools in Kettering, Corby or Wisbech (it may be possible to work from home 1 day per week)

-An interest in the Education sector is highly desirable

Closing date: Ongoing / ASAP

The roles represent a chance to join a fantastic Trust, in a busy-faced paced environment and to work alongside some high calibre finance professionals.

Please send your CV for further consideration.

A rare opportunity has arisen to join the Governance teams of two local Devon hospices. Hospiscare, the hospice for Exeter, Mid and East Devon, and St Luke’s Hospice Plymouth, are jointly recruiting for a Data Protection Officer.

In this role you’ll play an important part in safeguarding both organisations’ information.  Your primary focus will be ensuring compliance with information management legislation and policies, assessing risks and implementing effective controls.  You’ll have technical understanding of data protection legislation, together with in-depth knowledge of cyber security principles and risk management. 

· Hours: Full-time at 37.5 hours per week

· Location: Based in either Plymouth or Exeter, depending on the postholder’s preference, with onsite working required in both centres and the possibility of some hybrid working.

· Salary: £37,338 - £44,962 per annum (Hospiscare Band 6)

What you’ll do:

· Manage a range of Data Protection and Security processes and protocols to ensure that Hospiscare and St Lukes are both compliant with its statutory responsibilities.

· Produce St Lukes and Hospiscare’s annual Data Protection and Security (DPS) Toolkit submission

· Advise staff across the organisations and deliver training in relation to Data Protection and Security and GDPR.

In return you’ll work for two employers of choice in the region and enjoy benefits such as career development opportunities, a supportive and collaborative work environment, Employee Assistance Programme, cycle to work scheme, eye care vouchers, and much more.

· Closing date: Sunday 6 October 2024         

· First Interviews: w/c 21 October 2024                   

Hospiscare is Disability Confident and a Mindful Employer which promotes equal opportunities for all and welcomes applications from all sections of the community regardless of sex, disability or any other protected characteristic.

The role

Cruse Bereavement Support is the UK’s leading Bereavement charity. We help people through one of the most painful times of their lives through bereavement support, information and campaigning.

We’re looking for an organised, enthusiastic Fundraising Administrator to support our Public Fundraising Team to deliver some ambitious targets.

You will be responsible for ensuring the best possible supporter experience for our donors and fundraisers, including support with digital engagement. Reporting to the Individual Giving and Legacy Manager, you will deliver excellent customer care to supporters responding to enquiries and thanking them for their support, you’ll work within our database to maintain the quality of information available and assist with gift processing, as well as many other activities to help drive income and ensure all our supporters are valued at all times. 

You will work in a small and friendly team in a very busy and diverse role. Possessing excellent organisational skills and ability to work to deadlines is essential as well as strong IT skills. The ability to build strong relationships with colleagues, supporters and volunteers will be a huge asset in this important role for the charity.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years. 

We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to: 

• Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations. 

• Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service. 

• Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments. 

The successful candidate will: 

• Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams. 

• Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements. 

• Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals. 

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.

Stoll appointments are subject to an enhanced DBS check. 

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel. 

The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.

Senior Advice Office with Autism Lead

Salary: £31,786

Full Time (35 hours per week)

The successful applicant will have knowledge and experience of the issues as they relate to Carers.  They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.

Applications close 23:59 on 22nd September 2024

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential by helping them be consistently impactful and operationally sustainable.

The Group comprises ImpactEd Consulting and its specialist practices, ImpactEd Evaluation and ImpactEd Philanthropy. Additionally, ImpactEd Group incubates The Engagement Platform (TEP).

We are expanding our expertise with the launch of a new specialist practice focused on ‘Data and AI,’ and are seeking a dynamic Director to establish and lead this practice within our Group.

Drawing on domain expertise and technical skill, ImpactEd Group strives to be the first port of call for leaders across the system.

The Opportunity

We are excited to announce a new role at ImpactEd Group, seeking an experienced leader to launch and establish our Data and AI Practice.

Initially incubated within ImpactEd Consulting, ImpactEd Data and AI will evolve into an independent practice within the Group, reporting directly to our Group Board. With a growing portfolio of AI and data readiness, stewardship, and strategy projects, we are eager to build a market-leading offering for our education partners. The successful candidate will receive comprehensive support and services from the Group, allowing them to focus on delivering exceptional value to the sector.

As Director (and Practice Lead) for ImpactEd Data and AI you will be responsible for:

• Strategic Leadership and Team Development

• Business Development and Growth

• Product and Service Development

• Delivery and Operational Management

Full details on the role responsibilities can be found in the job pack.

About You

We are looking for someone who is passionate about the role of data and technology in education, in support of our mission. We believe this is a role with significant growth and development opportunity and we welcome applications from people who are excited by the chance to shape, develop and grow a Data and AI Practice within ImpactEd Group.

For the full specification of skills that we hope that the successful applicant will bring, please see the job pack.

FICS is seeking a creative and committed Communications Officer to join the Development and Communications team. The purpose of this role is to deliver FICS' communications strategy, expanding our reach and producing engaging and accessible content. This role sits as part of the Development and Communications function, serving both the advancement of FICS’ theory of change as well as working with the programmatic teams in a support capacity. In this position, you'll thrive on collaboration, working closely with various teams and working in a busy, adaptive environment. 

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. 

We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. 

Job summary

The Supporter Care Assistant is the first point of contact for supporters. They’re key to making sure everyone fundraising for us feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career. 

The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer. 

Closing date:  Monday 30 September, 9am
Interviews:  Wednesday 9 October 2024