It Support Officer Jobs in Hammersmith, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.
Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.
You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.
This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.
We are a national breast cancer charity focussed entirely on breast cancer prevention:
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We fund scientific research into environmental and chemical links to breast cancer
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We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease
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We campaign for policies that protect people’s health and promote the prevention of breast cancer.
We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you.
About you:
You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -
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Knowledge and experience of leading digital acquisition programs
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Knowledge and experience of email marketing
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Experience of working towards funding and donor engagement targets and tracking progress
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Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.
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Experience of monitoring and operating within agreed budgets.
What we can offer:
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To be part of a fantastic supportive team.
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Work for an organisation that values a positive and inclusive culture.
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Fully remote working.
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Competitive salary £30,560 - £33,583 PA (depending on experience)
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29.5 Days Annual Leave Plus Bank Holidays.
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Option for full time colleagues to compress hours and work a 9 day fortnight.
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Healthcare cover and employee assistance programme.
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Enhanced Sickness, Maternity and Paternity pay.
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Great supportive culture with generous professional training and development programmes.
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For full details see our benefits guide (Downloadable from our website)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and enthusiastic support professional to join our unique Support Team.
You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You must be patient, kind and sympathetic to the difficulties that an individual faces. You will facilitate their independence as much as possible and encourage their wellbeing at the same time.
As part of the role you will;
- Develop and carry out support plans
- Identify and access relevant opportunities for client wellbeing, including leisure and mental health services
- Develop and maintain independent living skills
- Advocate for clients
- Support clients to integrate with the local community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As a non-profession specific charity, we at the Professionals Aid Guild are dedicated to improving the lives of, and relieving poverty for, professionals and graduates throughout the UK, and can make a real difference to those affected by redundancy, illness, disability, family breakdown or poverty in retirement. The charity is in an exciting place of growth and development, and this role offers the right candidate the opportunity to contribute and impact positive change.
Every year we assist hundreds of people with direct grants towards general living, further education costs, children's education costs, white goods, furniture, and essential repairs. These grants frequently make a substantial difference to the person involved. We also signpost and collaborate with a number of organisations and professional bodies to achieve a more holistic solution. Would you like to be part of this small team who are dedicated to making a big difference?
As the Grants and Information Officer, you would be playing a vital role as part of the team in processing applications and requests for support from receipt to award, attending committee meetings and assisting in the general operations of the charity.
Position: Grants and Information Officer
Responsible to: CEO
Hours: Part-time - 21 hours per week (Flexible working and hybrid working considered with at least one day per week in the office required)
Salary: £28,000 - £31,500 FTE
Annual Leave and Benefits:
- 25 days annual leave FTE (not including bank holidays and Christmas closure)
- Increased annual leave after three years service - one extra day accrued per year up to a maximum of five extra days.
- Employee Assistance Programme
- Flexible working
- Hybrid Working
- Training and equipment provided.
How to apply: Please send your CV along with a supporting statement detailing how you meet the requirements for the role.
Closing Date: 12th June 2024. However, we will be reviewing applications as they come in and may close the vacancy early if we receive sufficient interest from candidates. Interviews will be held in the week commencing 24th June 2024.
What you'll be working on:
Casework
- You will undertake case work and processing of applications, from performing initial checks and review to presentation to Case and Education Committees.
- You will liaise with beneficiaries and maintain appropriate records.
- You'll write agendas and minutes for committees.
- You'll advise and refer applicants to alternative sources of support when applicable.
Finance
- You'll administer grants and gifts to agreed levels.
- You will organise payments to beneficiaries and service providers.
- You will support the audit process.
Grants Management System/Benefactor
- You'll maintain and update grant management system.
- You'll review content and create reports, as necessary.
In-house resources/General Admin
- You will help update and produce in-house resources for approval by CEO and/or Executive Committee. These include application forms and guidance notes, annual review and reports, standard letters to beneficiaries, contact lists etc.
- You'll update website pages, with other members of staff team
- You will maintain and update standard operating procedures for processing applications.
- You will provide general office administration including replenishing office supplies.
Any other duties
- You will service and attend AGM and other meetings of PAG, as required.
- You'll represent PAG with other organisations, as required.
- You will undertake any other duties required by the CEO, Executive Committee and Committee of Management.
- You will assist the CEO in developing a fundraising strategy and policy.
This job is for you if you...
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Are educated to degree level
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Are proficient in MS Office
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Have experience of developing and updating IT applications, especially databases and websites
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Have experience in fundraising applications
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Have experience of the charity sector/benevolent funds/welfare services
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Have proven knowledge and experience of the statutory benefit system
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Have knowledge of Xero/ Dext accountancy package
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Have good planning and organisational skills – and can use initiative to manage and prioritise demanding workload
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Have a flexible approach to tasks in a small team environment (3 staff in total)
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Have excellent communication skills both verbal and written.
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Are a strong team player able to work effectively with diverse groups and individual
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Have the ability to identify and resolve problems
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Have empathy with organisational objectives and values
The Professionals Aid Guild (PAG) works towards the relief of poverty and access to education for professional graduates and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, call back service, email and text support; and promote and host research into causes, treatments and therapies.
About the role:
We would love to hear from anyone with experience and enthusiasm for training and working in mental health. The Training Officer role is pivotal for the recruitment and training of all our volunteers, who go on to support people affected by mental illness on our helpline or text services.
You will be part of the training delivery team that recruits and trains new volunteers for our out of hours mental health specialist helpline. You will provide support to the Training Manager by responding to volunteer emails and communications, preparing and updating the training material as required and taking active part in recruitment and development of SANE volunteers in line with agreed targets. You will ensure clear and timely information sharing and handover to colleagues and work closely with the service team to maintain high-quality service to our callers.
The role of Training Officer requires an open minded attitude, strong communication skills and ability to provide feedback to individuals from diverse backgrounds.
Starting Salary: £16,200 pro rata, 22.5 hours (FTE £27,000 per annum)
About you:
- You have experience of delivering training to diverse groups
- Ideally, you have some experience of working in mental health field
- You are personable and genuinely interested in training and developing people from all walks of life
- You are an excellent communicator with a high level of self-awareness
- Awareness of group dynamics and ability to adapt the training depending on the group
- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline
What can you expect?
-To receive the full SANEline training and a further online training opportunities within specific areas.
-To become part of an established and diverse team.
- To expand experience of training and developing individuals from diverse backgrounds
- To gain exposure to a wide range of mental health problems.
- To gain a valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Requirements:
- Ideally 1 year mental health experience
- Availability for a minimum of 3 day per week (inc weekend work)
- To undergo an enhanced DBS check
- Expected start date – July/ August 2024
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday 19th June 2024
To apply: Please completed your application before the closing date, addressing all areas of the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are looking for
We are looking for a highly effective person – someone who is passionate about volunteering and looking for an opportunity to work with Islington’s residents and our vibrant and diverse VCFSE sector.
Purpose of the role (and primary function)
We are entering an exciting new phase of development at VAI, and our ambition is to maintain our current volunteering support offer as well as developing new services.
We are seeking a Volunteer Centre Support Officer to:
- Deliver high-quality volunteering brokerage (connect) services to residents and VCFSE organisations.
- Lead on volunteering outreach in the community.
- Provide good practice volunteering support to VCFSE and corporate and public sector organisations.
- Assist with the day to day running of the Volunteer Centre including volunteer management and the continuous development of the service.
- Promote volunteering and assist with marketing of the Volunteer Centre service.
The client requests no contact from agencies or media sales.
The post will report directly to the Chief Executive Officer, provide support for Trust Board (and associated subcommittees), and will work across the entire Trust to develop and deliver the highest standards of governance and compliance. It will also support and contribute to the work of the Executive Leadership Team of the Trust, which is responsible for the day-to-day leadership and management of the organisation
Key responsibilities for the role include:
- Ensuring good governance through policy development, coordination and support of the Board of Trustees , local governing bodies and other subcommittees, and compliance with legal and regulatory requirements.
- Committee and meeting support, including servicing Trust Board and a range of other subcommittees.
- Oversight of the recruitment and induction of trustees and governors.
- Support to the CEO and other senior leaders with complaints, investigations and other formal hearings.
- Support the CEO in their role as Data Protection Officer for the trust, taking administrative responsibility for key duties as required.
The successful candidate will:
- Have worked in the not-for-profit or education sector and have an understanding of the critical role that good governance can play in making an organisation impactful and effective.
- Have an analytical approach to policy.
- Have excellent communication and collaboration skills.
What we offer:
This is a new and exciting role for the Trust, as we move towards a new academic year with a new Chief Executive Officer, a new Executive Leadership Team structure, and the development of a new strategy. There is significant scope for impact and shaping our strategy in this area. We believe you would enjoy working with us and very much look forward to receiving your application.
Key Application Dates:
- Vacancy closes on Sunday 23 June
- First Stage (online MS Teams) Interview on Thursday 4 July
- Second Stage (in person) Interview on Thursday 11 July
- Start in August or September
Our commitment:
The Girls’ Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants.
As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE)
We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities.
Sponsorship:
We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.
About you
We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.
You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.
You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.
About the role
Reporting to the Head of People, the HR Officer will primarily:
- Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
- Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
- Support in the recruitment of diverse and effective staff
- Support in the onboarding, training and development of our staff team
- Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
- Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff
Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
To find out more about the role, please download the job description and job pack, or visit our website.
We are working towards a world inspired by #Ecology in which nature and people thrive.
This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Main aims of the role:
• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.
• Develop relationships with sector, national and local media
• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.
• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn
• Secure local, regional and national press coverage of HWR work in a variety of publications.
• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.
• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.
• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.
• Ensure compliance with Healthwatch England brand guidelines and protocols.
• Co-ordinate the design and production of press releases, information and promotional materials required by the team.
• Assist the CEO and the team with the production of reports as required.
• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.
• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.
Main activities of the role:
• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.
• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.
• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.
• Collate, develop, and manage content for Healthwatch email marketing.
• Manage the HWR social media presence with engaging content.
• Support the delivery of Healthwatch events and engagement programme.
• Monitor effectiveness and impact of all communications activities, making recommendations for change.
Please see attached PDF for full details.
Please note: We will not progress your application unless we receive both a CV and a covering letter to explain how your experience is comparable to the job description and person specification.
The client requests no contact from agencies or media sales.
Hybrid – Farringdon, London/Home based
Closing date: 9th June 2024
Ref 6726
We are looking for a Monitoring, Evaluation, Accountability and Learning (MEAL) Officer to join the Start Network within our Humanitarian Department to support the ongoing MEAL activities for the Start Funds to enhance its performance, learning, and accountability.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
Start Network is an independent charity made up of more than 80 aid agency members across five continents, including international, national and local organisations.
Our aim is to deliver more effective emergency aid, harnessing the power and knowledge of the network to make faster and better decisions to help people affected by crises. We advocate for radical change in the global aid system so that the world can deal better with the humanitarian challenges of today, and of the future. Our work focuses on three areas to change the system:
- Localisation – shifting power to those closest to the front line to enable more effective and appropriate responses.
- New forms of financing – providing fast, early, and dependable funding, to help communities to become more resilient to crises.
- Collective innovation – testing new ways of working and sharing learning and expertise to build a more effective humanitarian system.
The Start Funds MEAL Officer will work with colleagues within both SCUK and Start Network. Previously (until May 2019) Start Network and Start Funds and Programmes were hosted by Save the Children UK (SCUK) since its creation in 2012. The position sits within Save the Children UK as a Grant Custodian on behalf of the Start Network supported by a Grant Custodian Agreement (GCA) which describes the roles and commitments of each entity.
For more information on the SCUK and Start Network arrangements please refer to the FAQ document here.
About the role
The Start Network funds have a robust monitoring, evaluation, accountability, and learning (MEAL) portfolio to strengthen evidence-based learning, performance and overall accountability towards the people affected by or at-risk of crises, donors, members, and partners.
Reporting to the Crisis Financing MEAL Lead, the Start Funds MEAL Officer will play an important role to support the ongoing MEAL activities for the Start Funds to enhance its performance, learning, and accountability.
The role will provide an exciting opportunity to be a part of a dynamic rapid humanitarian financing mechanism and learn about various innovative and practical MEAL initiatives in the humanitarian sectorThis is an exciting opportunity to be a part of a dynamic rapid humanitarian financing mechanism and learn about various innovative and practical MEAL initiatives in the humanitarian sector.
In this role, you will:
Performance
- Support development, monitoring, and reporting of Start Funds' Key Performance Indicators and related metrics used in donor reporting, Start Fund Committee meetings and in other external fora as required.
- Strengthen management information systems and processes for data quality, storage and visualisation.
- Contribute towards the identification and implementation of diverse and innovative approaches to MEAL.
- Coordinate with the Communications and Membership Engagement teams to develop and widely disseminate learning outputs produced by the MEAL team.
Accountability
- Deliver and enhance Start Funds' quality, accountability and monitoring practices to members, partners and affected populations by conducting Learning Exchanges, reviewing project report forms and carrying out project assessments
- Manage Learning Grant processes and outputs in coordination with MEAL Advisor
Knowledge
- Contribute towards continuous improvement of technical quality, processes and outputs of Start Funds MEAL including, but not limited to, the development of methodological guidelines, MEAL tools and approaches.
- Produce and support various thematic research, reviews, studies and learning products according to the MEAL work plan.
- Support capacity building activities for the Start Funds Programme team and the wider and membership for relevant themes such as data quality, evidence-based programming etc.
- Support the MEAL Advisor in business development activities including the scaling-up of the Start Funds.
About you
To be successful, it is important that you have:
- Previous experience delivering MEAL for humanitarian or development programmes
- Excellent data analysis skills
- Proven experience of embracing new approaches, technology and ways of working
- Experience of using qualitative and quantitative analysis software
- Experience of using Salesforce or other customer relationship management (CRM) system
- Excellent written and verbal communication skills to present data and evidence in a user-friendly form and to stakeholders at different levels
- Demonstrable experience of strong teamwork capabilities and collaboration
- Undergraduate degree, ideally in social science, research methods, humanitarian response or related fields
- Language skills - working proficiency in Spanish
To learn more about the position, please review the Job Description in the attached Documents.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Job Title: Programmes Support Officer
Location: Remote and UK based, occasional travel to UK sites (Cardiff & London) required.
Salary: £22,000 pa
Reporting to: Head of Programmes
Contract type: Full time (35 hours per week)
Pension: Workplace pension
Holiday: 28 days p/a + Bank Holidays
The Programmes Support Officer post will deliver on a range of database tasks and processes using our grant management and project monitoring database. Reporting to the Head of Programmes, the postholder will maintain an accurate and up to date database for the administration and monitoring of grants at Egmont.
You can find out more about The Egmont Trust and our work by visiting our website
The Role
This is a fantastic opportunity for a professional with up to 3 years of experience in administration which includes administering and monitoring databases. The post will provide the Team with accurate, timely and comprehensive data, reports and minutes to support and enable effective grant making and decision making. The post plays a crucial role in supporting the whole Team in the UK and in Africa with the potential for visiting Egmont Partners and projects in southern & eastern Africa.
The successful candidate will be highly IT competent, possess good written communication skills and have a positive attitude and strong desire to help meet the objectives of this small but very effective international development charity. A keen eye to detail, a methodical and analytical mind are critical requirements of the role. The ideal candidate will be young self-motivated, capable of working as part of a team and under their own initiative. Strong IT knowledge and experience in MS Office and data administration are essential requirements of the role.
Flexibility will also be a key attribute. They will be part of a small team who have overlapping responsibilities and support each other in the delivery of Egmont’s strategy. Egmont is a fully remote office environment. As such, candidates from around the UK are invited to apply. We have staff, trustees and other key contacts in Cardiff, London, Lusaka & Harare. Our support staff will need to be flexible and able to work well with a geographically dispersed team.
All applicants should be eligible for work in the UK, you will need to provide appropriate paperwork if you are shortlisted.
To apply, please send or upload your CV and covering statement by the 30th of June 2024
First Interviews on Zoom: 17th & 18th July 2024
Second Interviews in person: 5th August 2024 in Cardiff
The client requests no contact from agencies or media sales.
Background to the role
Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.
Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
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To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.
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To a promote network services across the Boroughs to maximise their take-up.
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To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.
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To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.
Key Tasks
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To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.
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To develop shared working practices across the service network.
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To work closely with providers of similar services
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To work to agreed individual, team, and organisational objectives.
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To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.
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To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.
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To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.
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To collect monitoring information to enable the service to be evaluated.
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To provide support to services outside of normal working hours and occasionally attend sessions when required.
Administration
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To ensure all relevant administration is organised and efficiently completed.
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To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided.
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To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes.
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To ensure all data is collected through AUKEL organisational customer relationship management data base systems.
Quality
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To be familiar with and to implement Age UK East London’s policies and procedures.
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Ensure that confidential data is managed within AGE UK’s policies and procedures.
General
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To meet regularly with line manager for support, supervision, and appraisal.
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To attend team and staff meetings, (and other meetings) as required.
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To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
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To undertake all training required to fulfil the role.
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To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
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The role reports to Caxton Hall Centre Manager
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Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.
Person Specification
Experience
Essential
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Experience of working on a one-to-one basis with marginalised groups
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Experience of running group activities
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Experience of keeping paper and electronic records and statistical data for monitoring purposes.
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Experience of providing kind, inclusive and high quality customer service
Desirable
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Qualified in Chair Based Exercises
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
• Working knowledge of other Community Languages
Skills/Attributes
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Intermediate IT skills
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Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
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Commitment to learning and development and reflective practise.
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People skills.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
About Us
Not A Phase is a trans-led, grassroots charity dedicated to supporting the lives of trans+ adults across the UK. Founded in 2020, our mission is to create a brighter future for the trans community through awareness campaigning, social projects, and financial support for trans-owned businesses and projects. Our initiatives include community unifying activities, peer support workshops, and the innovative Misfits wellness programme, which promotes fitness and self-defense. We aim to bridge the gaps that trans individuals often fall through by providing a safe, visible, and thriving network for our community.
The Package
£29,500 | Full Time | Flexible Working Hours | Full Vitaly Healthcare | Mostly WFH- London visits for event coverage
The Role
Are you a creative and dynamic individual with a passion for online communications? Not A Phase is looking for an Online Communications Manager to join our team. This full-time, remote position offers flexible hours and the chance to make a real impact. You'll be crafting and managing engaging content for our social media channels, creating and editing eye-catching videos, and building a strong online community. We're dedicated to uplifting the lives of trans+ adults across the UK, and we need someone who shares that commitment. If you have experience in online communications, strong graphic design and video production skills, and a deep understanding of trans and LGBTQ+ issues, we’d love to hear from you!
Job Responsibilities
- Content Creation: Develop engaging and original content for our social media platforms, including graphics, videos, and written posts.
- Social Media Management: Oversee and manage our social media accounts (Instagram, Facebook, Twitter, TikTok), ensuring regular posting, audience engagement, and growth.
- Video Production: Create and edit video content for various platforms, including Instagram Reels and TikTok.
- Community Engagement: Engage with our online community, responding to comments and messages, and fostering a positive and inclusive environment.
- Campaign Development: Plan and execute online campaigns to raise awareness and support for our projects and initiatives.
- Analytics: Monitor and report on social media metrics to track the success of campaigns and content, and adjust strategies as needed.
- Collaboration: Work closely with other team members to align online communications with overall organizational goals and strategies.
Required Skills and Experience
- Proven experience in online communications, social media management, or a related field.
- Strong graphic design skills and proficiency in tools like Adobe Creative Suite or Canva.
- Video production and editing skills, with the ability to create compelling video social mediacontent.
- Excellent written and verbal communication skills.
- Familiarity with the latest trends in social media and digital marketing.
- Experience working within the charity sector is a plus but not essential.
- A deep understanding of and commitment to trans and LGBTQ+ issues.
Desired Attributes
The ideal candidate should be able to work independently and as part of a small, flexible team. They should be comfortable in front of the camera for video content and passionate about making a positive impact on the trans community. Creativity, proactivity, and adaptability to changing circumstances are key attributes we are looking for in a candidate.
At Not A Phase, we believe in the power of diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from people of all abilities, backgrounds, and communities, including those from underrepresented groups. Join us in making a positive difference and be part of a team that values your unique perspective and experience.
CV and cover letter required for application
The client requests no contact from agencies or media sales.
Assistive Technology Support Officer
Based in Stanmore/Berkshire - onsite.
Salary circa £30,900 per annum dependent upon experience.
Are you passionate about making a difference in people's lives? Do you have a knack for troubleshooting and a flair for technology? If so, we want you to join our dynamic team as an Assistive Technology Support Officer!
As an Assistive Technology Support Officer, you'll play a vital role in enhancing the lives of individuals with learning disabilities by providing technical support and assistance.
Not only will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into our digital network.
To be a car driver and have access to a car during office hours and willing to drive between locations.
Key Responsibilities:
- To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwood’s services in North London, Redbridge and Berkshire.
- Troubleshoot problems with equipment installations and resolve these faults both remotely and in person.
- To be responsible for stock and undertake auditing of the stock and maintain current databases according to Company requirements including updating and maintaining asset registers
- Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively.
- To take part in training sessions and attend meetings as required.
- To manage and maintain records, including central records, stock control and budgetary records.
- Train staff in the use of all systems available and provide ongoing support to ensure effective use of the systems in place.
- To support and promote digital inclusion, independence and empowerment for people using telecare or telehealth equipment
- Produce resources to support progress for users of AT.
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest Assistive Technology Support Officer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an excellent Trust Fundraiser? Looking for your next challenge? Want to work within a Christian charity? Then this role could be for you.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals.
To support our continued growth, we are looking for an experienced Trust Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and grant making organisations. This is an exciting time to join the organisation as we celebrate our 20th Anniversary year and look to a future of growth and building on our past achievements.
About the role
- You'll research trusts and foundations funding opportunities to which IHP can apply.
- You'll prepare and submit compelling funding applications to trusts and foundations in order to grow our core income.
- You'll work across teams and build effective relationships with team members in order to identify suitable projects for funding in line with strategy and budgets.
- You'll support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors and other charity partners (NGOs)
Essential qualifications, knowledge,/transferrable skills and experience:
- Relevant fundraising experience (trusts and foundations)
- Experience of managing relationships with external stakeholder
- Experience of administration and record-keeping
- Experience of developing and managing budgets in line with funding applications.
- Knowledge of humanitarian response, international development and/or global health (Desirable)
- Excellent written and verbal communications skills
- Highly organised, efficient and self-motivated
- Ability to work with competing priorities, deadlines and targets
- Strong interpersonal skills and ability to be flexible as part of a small team
- Excellent research skills with an eye to identify opportunities
- A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
- Committed to IHP’s Christian Ethos
See the Person Specification and Job Description for more detail.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.
We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered.
If you face any challenges in the application process or require any support please call IHP's office and ask for HR.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accomodation.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.