It Support Officer Jobs in Ilford, Greater London
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs.
We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.
In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.
The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.
In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team.
Full details of the role are outlined in the job description and background information.
Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.
Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
About the Company: Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon
About the Role: The Information Management Specialist will focus on the classification of organisational data, ensuring appropriate confidentiality levels, and implementing robust data loss prevention strategies. The role includes analysing and optimizing current SharePoint libraries and leading the development and implementation of an intranet to enhance collaboration and information sharing across the organization.
MAIN RESPONSIBILITIES
Information Classification and Data Confidentiality:
- Develop and implement a comprehensive information classification framework to categorize data based on sensitivity, confidentiality, and regulatory requirements.
- Collaborate with various departments to identify and classify sensitive data, ensuring appropriate security controls and access levels are applied.
- Regularly review and update classification policies and procedures to maintain compliance with legal and regulatory standards (e.g., GDPR, HIPAA).
Data Loss Prevention (DLP):
- Develop, implement, and manage data loss prevention strategies and tools to safeguard sensitive information from unauthorized access, loss, or misuse.
- Monitor and analyse data flows and user activities to detect and respond to potential data breaches or policy violations.
- Work with IT security teams to establish controls and technologies that prevent data leakage (e.g., encryption, access controls).
SharePoint Library Analysis and Optimization:
- Analyse current SharePoint libraries to assess the organization, security, and accessibility of information.
- Develop and implement strategies to optimize SharePoint libraries, including metadata management, document version control, and access permissions.
- Ensure that SharePoint libraries are aligned with the organization's information classification framework and DLP strategies.
Intranet Development and Implementation:
- Lead the planning, development, and implementation of an organizational intranet to enhance internal communication, collaboration, and information sharing.
- Define and document the intranet’s structure, features, and functionality, including user roles, content management, and search capabilities.
- Collaborate with stakeholders across departments to ensure the intranet meets user needs and supports organizational goals.
Data Security and Compliance:
- Ensure all data management practices comply with relevant legal, regulatory, and organisational policies.
- Conduct regular security assessments and audits to identify vulnerabilities in data storage and transmission.
- Maintain documentation of data security protocols, risk assessments, and compliance activities.
Training and Awareness:
- Develop and deliver training programs to educate employees about data classification, confidentiality requirements, and data loss prevention practices.
- Create awareness materials (e.g., guides, FAQs) to support employees in understanding and adhering to information management policies.
Stakeholder Collaboration and Support:
- Collaborate with IT, Finance, Audit & Risk and Fundraising teams to align information management initiatives with broader organisational strategies.
- Provide technical support and guidance to end-users regarding SharePoint and the intranet.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
- Higher level qualification in Information Management, Data Science, Computer Science, or a related field.
- Demonstrable experience in data classification, data loss prevention, or information security.
- Expertise in SharePoint administration and optimization.
- Strong understanding of data governance, privacy laws, and compliance standards.
- Excellent analytical, problem-solving, and project management skills
Preferred Skills and Competencies:
- ·Experience with intranet platforms and content management systems (CMS).
- ·Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools.
- Familiarity with data protection regulations (e.g., GDPR, CCPA).
- ·Certification in information governance or security (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP)).
Flexibility:
- ·Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Ethos:
- Support the mission & values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- ·Represent and be an ambassador for MAP.
- Commitment to anti-discriminatory practice and equal opportunities.
- ·An ability to apply awareness of diversity issues to all areas of work.
- ·Abide by organisational policies, codes of conduct and practices.
- ·Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
- ·Able to work some evenings and weekends.
- ·Commitment to upholding the rights of people facing disadvantage and discrimination.
Other desirable experience:
- Experience of not-for-profit/INGO environments
- Experience with humanitarian issues, particularly those in Palestine.
MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London.
Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people.
About the role
A colleague in the Operations team will be taking maternity leave from late 2024 for approximately 10 months. We are looking for a new team member to join us in late November for a period of handover with the current Finance and Operations Officer, and then to support the Director of Operations during our colleague’s maternity leave.
Key focus areas will be finance and bookkeeping using Xero software, HR support, basic IT management and charity and company administration.
This role provides the chance for an experienced Xero user to develop a greater understanding and knowledge of charity and company management across finance, HR, IT, operations, office management and administration in a friendly and supportive environment, with personal and professional development at its heart.
Key Responsibilities
Financial Management
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Bookkeeping via Xero
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Reconciliations
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Preparing bills and invoices
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Manual journals
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Monthly reporting
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Audit field work support
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Department budgets (managed via google sheets)
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Recording income and expenditure
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Recording restricted and unrestricted fundraising income
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Bank payments
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Work across departments to support timely invoicing and proactive debtor management
Operations Management
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Manage Operations email inbox
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Office management (serviced offices)
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IT management (issue laptops etc)
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Basic website maintenance
HR Management
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HR record management
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Support recruitment and hiring process
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Lead on new starter induction process
Company and Charity Administration
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Support Governor and the charity with compliance administration
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Support Director of Operations and CEO with organisational requirements such as audit, company filing and gift aid submissions
About you
Experience:
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Proven experience and high level competency on Xero accounting software and Excel/Google Sheets (Essential);
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Demonstrated success in supporting colleagues within an operations team (Essential);
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A passion for social mobility and a commitment to the charity’s mission (Essential).
Skills and competencies
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Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.
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Service minded and ‘roll your sleeves up’ attitude;
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Team player with the ability to self-manage;
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Good communication skills;
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Numerate with excellent attention to detail;
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Commitment to our six values - outline on page 23 of our 2021-26 strategy
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with regular working from home as standard, 4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team building offsites and regular team socials throughout the year
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Chief Operating Officer (COO)
Location: Hybrid, London workspace, home working & national travel required
Reports to: CEO
Position: Full time
Salary: up to £55k, based on experience
About Us
My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.
Position Overview
The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.
We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.
Key Responsibilities:
1. Programme Management:
- Supervise staff and ensure the effective delivery of our programs and services.
- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.
2. Human Resources:
- Lead the HR function, including talent acquisition, staff development, and performance management.
- Foster a positive and inclusive organisational culture that aligns with our mission and values.
- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed
3. Technology and Infrastructure:
- Ensure the charity has the necessary technology and infrastructure to support its operations.
- Identify and implement IT solutions to enhance efficiency and data security.
4. Compliance and Reporting:
- Ensure compliance with all relevant laws, regulations, and reporting requirements.
- Prepare and present regular reports to the Board of Trustees and stakeholders on organisational performance.
5. Stakeholder and Partnership Engagement
- Represent the charity at public events and engage with key stakeholders to promote our mission.
Qualifications & Experience
· Bachelor's degree in a relevant field (Master's degree preferred).
· 5+ years proven experience in senior operational roles within the non-profit sector
· Strong leadership and management skills with the ability to inspire and motivate teams
· Exceptional organisational and project management abilities.
· Demonstrable experience in budgeting, financial management, and people leadership
· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.
· Excellent interpersonal and communication skills.
· Commitment to the charity's mission and values.
· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable
· An appreciation of how to handle sensitive and confidential issues.
· Knowledge of compliance, risk management, charity regulations, policies and government guidelines.
· Ability to work collaboratively in a diverse and inclusive environment.
· Excellent strategic planning and execution capabilities
· Exceptional communication and interpersonal skills
· Proficiency in using technology and data to drive operational improvements
Required experience:
· Leadership: 5 years (required)
· Senior Operations: 5 years (required)
· Management: 5 years (required)
· Risk management: 2 years (required)
· Financial acumen: 2 years (required)
Personal attributes:
· Proactive and adaptable, with a positive approach to change and challenges.
· Highly resilient to challenging situations
· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.
· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.
Benefits:
- Healthcare options following successful probation review
- Opportunity to make a meaningful impact on a critical cause.
- Collaborative and supportive work environment.
- Professional development opportunities.
My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.
If you would like to apply, please submit a cover letter (minimum 600 words) stating your previous experiences, employment and reasons for your application. We are looking for driven and qualified candidates and this letter should be a reflection of your ability to communicate well with a solid case for why you are a suitable candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?
We are looking for a Corporate Services Support Officer who will support our HR & IT functions. You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases. We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 1st October 2024, with interviews taking place w/c 14th October 2024. We reserve the right to close the advert early.
Please be advised that if you do not hear from us by 14th October 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life.
We are recruiting for an experienced Operations Officer to support the HR and Operations team to ensure the effectiveness and efficiency of our core operations functions with a strategic focus on accessibility and user experience in a neurodiverse organisation.
The Operations Officer plays a key role in the delivery of infrastructure projects and provide essential support to the effective day-to-day running of the charity and works closely with all core teams, ensuring processes operating effectively to allow CASPA to grow and adapt to the needs of our members and staff.
The ideal candidate is a resilient, solution-focused person, able to work efficiently on their own initiative and collaboratively within a team.
We are looking out for a team member with a proactive and person-centred approach when communicating with internal and external stakeholders, who takes pride in the quality of their work and is keen to learn and develop in their role.
They will ideally also understand CASPA’s key work areas.
We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values.
Ability to travel in and around the Bromley area is essential to the role.
We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role represents an unparalleled opportunity to use your strategic and operational expertise within an impactful and driven organisation committed to stopping violent conflict and creating more peaceful societies.
Reporting to the Executive Director, the Chief Operating Officer (COO) is responsible for ensuring that Conciliation Resources’ finances, governance and operational support services across its six offices are compliant and meet the needs of the organisation.
The client requests no contact from agencies or media sales.
An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator.
The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.
What you’ll do:
- Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
- Keep service desk tickets updated in ITSM system.
- Carry out preventative maintenance of servers and systems.
- Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
- Deliver user training for new and existing IT systems.
What you’ll need:
- Good customer service skills.
- Good knowledge of all Microsoft Office products.
- Understanding of PC builds, including installation of software packages
- Effective interpersonal skills
- Effective communication skills, able to adapt style to different audiences.
- Self-starter, confident to initiate and progress work
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We reserve the right to close this vacancy early if we receive sufficient applications.
This vacancy closes midnight 22 September 2024. Shortlist interviews are scheduled for 25 September 2024 with selection interviews scheduled for 2 October 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.
We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to:
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Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations.
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Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service.
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Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments.
The successful candidate will:
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Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams.
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Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements.
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Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals.
If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.
Stoll appointments are subject to an enhanced DBS check.
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
The client requests no contact from agencies or media sales.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Role Overview
We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.
This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.
The client requests no contact from agencies or media sales.
At Social Finance, we work to improve the lives of people and communities in the UK and across the world. Our mission is to take innovation to scale – shifting the way whole systems work to achieve lasting and widespread change. We are all united in our passion for making the world a fairer place.
Since we started in 2007, Social Finance has helped to pioneer programmes that improve outcomes in complex and enduring issues in society. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.
We are recruiting a new Chief Financial Officer to join our leadership team, working closely with our Board and leadership team colleagues to provide ongoing advice and insights on the financial health and sustainability of the organisation, ensuring that we are best placed as an ambitious non-profit enterprise to take advantage of new opportunities that become available to us in the future. Overseeing a small team, you will drive continuous improvement of our finance function, as well as work across the organisation to build even greater financial awareness and accountability as we continue to grow. As CFO, you will also contribute to the wider business strategy, as well as having oversight of our risk management, IT and Information Governance functions.
To be successful in this role, you will be a chartered accountant with excellent strategic finance skills gained at a leadership level, including substantial prior experience in P&L management, financial modelling and project accounting in a fast-paced environment. You will also bring strong controls and governance experience, with an understanding of what good looks like in finance. With exceptional relationship building skills, you will be a trusted advisor to staff at all levels and confident in presenting to influential internal and external stakeholders. While we welcome candidates from all backgrounds, we are particularly interested in those who bring blended sector experience across commercial and social enterprise or charity settings. Experience of working in a project-based or consulting environment is also beneficial, especially with organisations that work closely with the public sector.
We are passionate about building a diverse, inclusive team and we particularly welcome candidates from diverse backgrounds who are committed to putting equity, diversity and inclusion at the heart of our ways of working internally and externally. We value inclusive, inspiring leaders who bring high degrees of diplomacy, empathy and compassion to their work, with an appreciation of how to empower others.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
YPF Trust are seeking to appoint a Chief Executive Officer, to lead the next phase of the YPF Trust’s development in support of place-based partnerships for children and young people.
This role is a crucial one for the sector; we believe that for too long, children's and young people's services have been overlooked, and young people in England do not have access to the services that are required for them to live the full lives that they should be able to. Importantly we believe that the importance of Place has been ignored and that the passion and drive that is found in local community collaboration is a powerful agent for positive change.
You will have passion for social change and a strong commitment for making the lives of children and young people better. You will be collaborative and inclusive by nature and as comfortable working with small community groups as with Government partners and funders.
The Trust and the Network of organisations that feed into it are broad, and diverse and include people who all want to make this world better for children and young people. If this is you, we would love to hear from you.
ABOUT YPF TRUST
YPF Trust is a national charity that focuses on collaboration in place for children and young people – we know that working in partnership makes children and young people’s lives better.
We support a growing network of over 40 areas across England by providing tools, resources, advice, enthusiasm, and challenge to established, emerging and completely new partnerships.
The YPF Trust originated from work initiated by John Lyon's Charity in Brent in 2014/15. In response to significant changes in local funding and the role of the local authority, John Lyon's Charity invested in local collaboration to sustain and increase investment, maximise resources, and enhance quality and impact – this led to the establishment of Young People’s Foundations or YPFs.
YPFs are locally established, cross-sectoral organisations that seek to sustain and strengthen delivery for children and young people in a specific area, shaped by local needs and ambitions. In practice, they convene and coordinate local services, building the sector's capacity and increasing and shaping investment.
Our vision is that all children and young people are heard and supported to be happy and thrive wherever they are. To make this happen, we believe that every local authority area in England requires a strong and sustainable children and young people’s sector and that effective and meaningful partnership and collaboration between local organisations is central to achieving this.
This is why it is our mission to ensure:
- There is a strong and effective partnership for children and young people in every place that it is needed, sustainably funded according to its specific needs;
- Funders recognise, understand and collaborate with partnerships at an individual and network level;
- National and regional infrastructure bodies work together with local areas (and statutory partners) to provide a coherent offer of support to local organisations
YPF Trust also hosts the Centre for supplementary education (formerly NRCSE) to ensure the continuation of support and guidance to community-led settings offering supplementary (also known as out-of-school) education to children and young people.
Supplementary schools are community-based initiatives to provide additional educational support for children who also attend mainstream schools. They are often geared to provide specific heritage languages, cultural and religious teaching for children from ethnic minorities as well as additional literacy, numeracy, science and homework support.
Working alongside local partnerships YPF Trust supports safe, effective delivery in communities and collaborates with them to raise the profile of community-led activities among mainstream schools and other children’s services.
The client requests no contact from agencies or media sales.
Please make sure you read the “How to apply” section as we do not process any applications that don’t follow the correct process.
Location: Our main office is in London, near Kings Cross Station. For London-based staff, we have two core office days (Wednesdays and Thursdays). [SW1] We are open to candidates based outside of London.
Hours:Full-time or part-time (min 4 days/wk). We can discuss flexible working patterns as needed.
Duration: Fixed term until February 2026.
Salary:£60,000 - £70,000 pro rata (this includes £2,000 London weighting, if applicable).
Start date:As soon as possible
Role Description
We are looking for a senior leader, with extensive experience in education project and/or programme management, who can lead a fast-growing team within a mission-driven organisation. You will be a core member of the Executive Leadership Team, in particular working closely with the interim CEO, the Chief Operations Officer, the Director of Impact and the charity’s Senior Programmes Leaders. You will have direct exposure to the Board of Trustees and the unique opportunity to fundamentally shape the organisation and its direction.
The Chief Programmes Officer will be responsible for all aspects of programme delivery, including providing strategic direction and day-to-day oversight of the programmes delivery team, business development and stakeholder management with new partners in further education, and reviewing and improving delivery across all our programmes. You will work closely with the Director of Impact to refine and implement our approach to programme quality and impact to ensure we are providing the most effective programmes for the students we support. You will play a leadership role in the overall direction of the charity and work with the CEO, the Chief Operations Officer and the Director of Impact to ensure that the systems, processes, and ways of working for the Programmes Team are in place to ensure effective programme delivery.
Main Duties and Responsibilities
Executive Leadership
- Working closely with the CEO, the Chief Operations Officer and the Director of Impact to provide overall leadership for the organisation, deliver the organisation’s new five-year strategy, and embed its values.
- Regularly updating the board on programme delivery and developments through participation in full Board and subcommittee meetings.
- Deputising for the CEO as needed, internally or externally, representing Get Further in public forums, with senior stakeholders, and with external organisations.
Business development and sales:
- Planning, leading and engaging in sales activity to ensure Get Further meets its goals for growth in terms of college partnerships and student numbers and secures new partnerships in key regions and areas for expansion.
- Line managing Senior Programmes Leaders, supporting their development and the delivery of KPIs with regards to college sales and renewals.
- Working closely with the Senior Marketing and Communications Officer to ensure a joined-up and impactful approach to sales and marketing, including through conference attendance and participation, social media, webinars.
Programme delivery:
- Strategic leadership of the Programmes Team (currently a team of 10 full-time staff), including ensuring that the team has the culture, working environment and professional development opportunities to ensure they are well-equipped to deliver high quality programmes and to meet our delivery KPIs.
- Overseeing efficient delivery of every aspect of each programme cycle, from liaising with the Chief Operations Officer to set and ensure achievement of targets for recruiting and training tutors, to leading the team to deliver on tuition logistics (including clear and timely student, tutor and college communications), and reporting on our impact to our partners in further education, ensuring programmes are high-quality and impactful for students and partners.
- Identifying and rolling out developments to programme delivery that help to improve our ways of working at scale, to enable the team to deliver now and in the future.
Programme quality and impact:
- Working closely with Get Further’s Director of Impact and the wider Impact Team to develop and deliver our processes for monitoring and evaluating the impact of our programmes, including communicating our results with existing and potential partners in further education to support the charity to meet its wider objectives.
- Ensuring Get Further’s approach to curriculum, assessment and tutor training continue to develop and improve with insights from our impact data, including line management of our Maths and English Curriculum Managers.
- Holding the relationship with Get Further’s subject advisory groups.
External relationships:
- Building relationships and our brand across the further education, charity and policy sectors.
- Leading on the delivery of a FE Advisory Group that provides advice and guidance to the charity to ensure programme delivery continues to move from strength to strength.
- Supporting with fundraising and advocacy as needed.
Person Specification
ESSENTIAL
- A deep interest and commitment to Get Further’s mission, including the drive to expand our work and the ability to articulate and pitch our programmes authentically.
- An excellent track record of sales within the education sector (minimum two years’ experience of directly selling programmes within education) and skilled in designing and delivering business development plans and/or marketing strategies.
- Extensive experience in leading and improving programme delivery, including the ability to galvanise colleagues to reach annual KPIs.
- Organisational and project management skills, to plan and make strategic decisions to prioritise and optimise time and budget.
- Successful leadership and management of a diverse and growing team, supporting personal development of team members and developing colleagues to foster high performance.
- A confident communicator who enjoys building networks, influencing, and promoting programmes passionately, with the ability to adapt content, tone and delivery of written and oral communications to the needs of the audience.
- A proactive problem solver, able to spot inefficiencies and identify emerging risks early, and propose solutions as they arise.
- Desire to learn, develop and advance personal career prospects.
- IT skills – experience of MS Office, particularly Word and Excel.
- Excellent spoken and written English language skills.
DESIRABLE
- A teaching qualification at Level 3 or above.
- Familiarity with the further education sector.
- Experience in programme delivery within the charity sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Cruse Bereavement Support is a charity providing bereavement information and support to grieving people across the UK. We are looking for an organised and motivated Marketing and Communications Officer to join our small marcomms team and help increase the reach and engagement of our digital marketing and communications channels.
You will be responsible for helping us reach more bereaved people, volunteers and supporters with our content and digital products. You will liaise with staff and volunteers across Cruse to collaborate on marketing projects. You will be able to multi-task across a wide range of marketing and communication tasks, where no two days are the same. You will have strong IT, content creation and editing skills as well as a creative flair and an eye for detail. You will assist the Marketing and Communications Manager on planning ways to maximise the value and impact of small budgets.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 29/09/2024, We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 1/10/2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.