It Support Team Lead Jobs in Belfast

We are looking for an IT & Data Security Officer with a strong IT background and the ability to engage with colleagues remotely across Oak to join our Operations team. We are a team of around a dozen specialists who work together to ensure the organisation is fully compliant with legal and UK government regulations, whilst also setting up our colleagues to do their life's best work. We do things differently at Oak and are always looking to improve our ways of working and challenge the status quo.

Oak is here to improve pupil outcomes and close the disadvantage gap by supporting teachers to teach, and pupils to access a high-quality curriculum. We work with schools, teachers and the wider education system to create and support the use of world-class digital education products built around our rigorous, high-quality curriculum.

WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY IF WE RECEIVE A HIGH RESPONSE

If you have great IT and people skills and looking for an organisation with a fantastic mission, working with talented colleagues, then this might be the right opportunity for you.

Responsibilities

• Administer all aspects of day-to-day Oak IT (Google Cloud, hardware management, SaaS management).

• Introduce, optimise and retire business applications whilst maintaining excellent interoperability and service levels.

• Bring your expertise to bear across the whole of Oak, whilst playing a key role as part of the Operations team (which includes finance, human resources, business IT, information security, compliance and procurement).

• As a member of the Oak Team, contribute to the wider success and culture of the organisation.

• Support all work across the Operations team and take on other general responsibilities as required.

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

Knowledge, skills, and experience

• 3+ years experience of continuously improving business IT processes/systems.

• Good knowledge of collaboration and productivity tooling for a remote business including Google Workspace, Slack, Jamf, MS Office 365, end-point management systems and VPN technology.

• Experience using a zero-trust framework to secure remote teams.

• Experience of securing and/or maintaining industry cybersecurity accreditations (e.g. CE+ or ISO27001). 

• Experience of rolling out new processes to remote teams, including skills-building support, including training where appropriate.

• Experience in data protection, GDPR, and information security would be desirable.

The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

We are aiming to start interviews in early December 2023.

We are receiving some excellent applications for our roles. This may lead us to closing the role early and so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Engagement Lead

We’re looking for a motivated, driven individual to lead our Engagement team in London. You will be passionate about empowering people affected by stroke and working with NHS colleagues to improving stroke care.

Position: S1104 Engagement Lead

Location: Home-based, London. However, occasional travel will be required as part of this role (May include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £41,800 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5th January 2024

Interview Date: 19th January 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The Engagement Lead will report to the Associate Director for London and is responsible for leading our Engagement Team and function in London. You will play a key role in our London Senior Leadership team alongside a service delivery colleague.  You will drive our engagement with colleagues in the London Health and Social Care system and with people affected by stroke.

Key responsibilities will include supporting the London team to:

· Develop and deliver our London Locality plan alongside the rest of our London senior leadership team.

· Lead our relationship mapping and stakeholder engagement approach, supporting the team to act as a system leader.

· Develop and maintain relationships with key stakeholders.

· Lead on the development of the London Involvement Network to support stroke survivors in having a voice in local stroke policy to improve our ability to influence for impactful and tangible improvements. 

· Build our community engagement function by supporting staff and volunteers to develop the Stroke Group network.

· Develop a London community volunteering approach.

· Scope and lead on engagement projects to achieve outcomes in our London Locality plan.

About You

As Engagement Lead, you will have experience of:

· Leading, managing and developing people

· Working in partnership with other organisations

· Working with groups and networks, including on co-production

· Setting and managing budgets

· Systems leadership and influencing principles and knowledge of health and social care systems

To fulfil the role you must be resident in the UK and have the right to work in the UK.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement, Impact and Engagement, Engagement Officer, Engagement Lead, Relationship Coordinator, Community Engagement, Community Engagement Coordinator, Community Engagement Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Data Lead
Remote working
£60,000 - £65,000 pa plus excellent benefits
35 hours per week

Data is at the heart of our digital-first strategy. We’re going through an exciting phase at RNID, moving to a new CRM and understanding how we can manage, store and use data to help us make better decisions. We also have a new Insight & Evidence strategy which sets out how we aim to use our data, research and external evidence to inform the work of RNID and have influence for our communities in the wider world. A core pillar of the strategy focuses on our approach to internal data. 

We’re near the start of our data journey, and you’ll be responsible for establishing this new function. This includes going back to basics on how we gain maximum value from our data. This will include ensuring we get the most out of our new CRM, improving processes and getting new strategic insight from our data.

As our Data lead, you’ll build and lead this strategically critical function, including: 

1. Championing data management across the organisation, including how we collect, manage and extract data in an efficient and responsible way, and how we use it to generate insight. 
2. Bringing together our data specialists from across the organisation and work closely with colleagues from our research team to ensure we have a coherent approach to our data enabling us to make evidence based decisions. 
3. Designing the strategic plan and roadmap to ensure the data pillar of our Insight & Evidence strategy is achieved, and contributing to other pillars of activity to ensure the overall approach is aligned. 
4. Supporting and challenging colleagues across the matrix to understand their data and ask the right questions to pull meaningful insights. 
5. Delivering the programme of further development and enhancements to our CRM following its initial implementation. 

You will:  

• Build a new data function, which ensures that data is at the heart of the organisation, driving decision-making and delivering our strategy. 
• Own the delivery of our new CRM. 
• Work with our Delivery lead to keep stakeholders up to date on project timelines and changes to delivery dates.
• Lead a small team of data experts, managing and prioritising workloads. 
• Ensure that our data asset landscape is fit for the future, identifying gaps and developing systems so that the needs of the organisation are met.
• Support the Delivery lead to train and onboard staff to the new CRM, supporting stakeholders through the transition. 
• Work closely with our Governance lead to ensure that our data policies, procedures and practices align and comply with appropriate data standards, regulations and legislation such as UK GDPR. 
• Manage the backlog of work that needs to be completed once we have our CRM live and lead the continual improvement of our data systems and processes.
• In collaboration with the Data Analyst and Dynamics specialist, contribute to the management of data flows across the CRM and other integrated platforms, supporting automation where possible.
• Support the organisation to use our data to make strategic decisions. 

You should have experience working across complex change projects with stakeholders from across an organisation, including CRM implementation and data migration. Passionate about using data in the right way, you should feel comfortable coaching others to follow good data practices. You should be experienced in structuring, manipulating and leveraging data capability within Microsoft data ecosystem (Dynamics, Azure, SharePoint, Business Central, Power BI). You should also have excellent communication skills and the ability to explain complex technical issues to non-technical stakeholders, helping people to understand the power of data driven decision making.

We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation.

We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 30 November 2023
Interviews: w/c 4 December 2023.

This new role will be the organisation’s key lead on the systems, policies, procedures and training that support the smooth running of our operations, including a focus on CRM, People, IT and procurement.

• Operations: On the Operations side, you’ll be responsible for the policies, procedures, systems and internal training that ensure the smooth running of our non-profit. You’ll be the organisational lead for managing our CRM database to ensure it is maintained accurately and fully to support wider organisational activity with the support of our team of co-ordinators based around the world. You’ll also manage other operational systems like IT security, data privacy, document management and business continuity.

• People: On the People side, this is a varied role across the HR disciplines from recruitment, induction, colleague training and development, employee relations and internal communications.

You will work from home in the UK, and will join a friendly, supportive and committed global team, and contribute towards creating systemic change. 

Who you are:  

• An experienced operations professional with strong experience in developing and maintaining robust operations systems, including CRM, HR, IT, data protection, governance, business continuity, procurement and supplier management

• An engaging and empathetic people manager with experience in recruitment, induction, handling employee relations and internal communications

• A great organiser, with the ability to set and meet targets and deadlines, and to hold others accountable to those 

• Excellent interpersonal skills to build trust and rapport with colleagues across the UK and global teams 

• Comfortable in a multi-disciplined role with varied projects running concurrently 

• A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders 

• A confident trainer, motivated by delivering internal training to build colleague knowledge and skills 

• UK-based with eligibility to work in the UK 

You will work remotely, but in close cooperation with the co-CEOs and rest of the team with regular opportunities to catch up online and face to face.

Who we are: Stronger Together is an impact driven, not for profit organisation providing businesses with practical training, resources, business services and collaborative programmes to create a world where all workers are recruited responsibly and have fair work free from exploitation. Read more about our story on our About Us page.

What we can offer you 

• A permanent, part-time (0.6 FTE) contract with an initial six-month probationary period

• Competitive salary (salary band £23,220 - £29,853 gross annually pro rata, £38,700 - £49,755 full-time equivalent) and enhanced employee benefits 

• Being part of a growing, innovative, and exciting not for profit organisation 

• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change 

• Flexible and family-friendly working arrangements 

• Working from home (UK-based), with regular in person and online meetings and social team gatherings 

• Employer Pays Principle employer – the full costs of recruitment are covered by Stronger Together in accordance with the ILO Definition of Recruitment Fees and Related Costs.

An exciting opportunity has arisen for an outstanding individual to join APF as a Support Networks Manager as we take the organisation through a significant period of development and growth.

Action for Pulmonary Fibrosis is a dynamic and energetic charity with a strong purpose and values (compassionate, expert and bold). Your leadership, coordination and active involvement will embody these values: influencing, supporting and driving change through networks to better meet the needs of people affected by pulmonary fibrosis. You’ll ensure that the voices and needs of people affected by this devastating condition are at the heart of everything you do, and you’ll prioritise those who are least well heard. 

What you will do:

• Extend our reach to the widest range of people with PF and families across the UK, actively supporting and guiding your team in fruitful partnerships with support groups and healthcare professionals and in regional events, and personally leading our communication with those groups where it is coordinated nationally.

• Support and guide your team to nurture a thriving, comprehensive PF support group network across the UK so that everyone affected by PF in the regions has access to high quality support.

• Enable people affected by PF across the UK to access the best possible care and support from the NHS, APF and other relevant providers, ensuring effective collaboration with our national policy work and being bold with trying out new approaches to influencing in the regions

• Help join the dots between the regions and nationally organised functions of APF for maximum impact on the lives of people affected by PF

You will need:

• Outstanding people, influencing, networking and communication skills
• A track record of building strong partnerships (especially with the NHS)
• Passion for amplifying the voices of people with lived experience, prioritising those who are least well heard
•  Experience of support groups and/or volunteering
• A good track record of empowering people management
• An understanding of the challenges of life with pulmonary fibrosis (personal experience of PF is very helpful but not essential)
• Strong IT skills for a modern digital workplace
• Highly organized, planning, prioritising and driving your team’s workload
• To work flexibly; can drive and regularly travel across the UK, including occasional weekends and evenings

 Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to benefits as one of our employees.

• Make a difference to the lives of those that are affected by Pulmonary Fibrosis

• Inclusive and supportive culture

• 25 days holiday plus bank holidays (increasing with longer service)

• Company Pension Scheme

• Training and development

• Employee assistance programme

• Hybrid working (Equipment provided to work from home)

Application Details

If you are interested in applying, you will need to provide the following:

• a supporting statement explaining how you meet the criteria in the person specification. This should be no more than two sides of A4, font size 11. 
• a completed equal opportunities form
• your CV

Job Title - Agency Decision Maker and Policy Lead

Pay - £52,939 per annum plus £750 per annum Homeworking Allowance and £3777 per annum London Weighting (if eligible)

Hours - Full Time - 35 Hours per week

Contract - Permanent

Location – Homebased in the UK with occasional travel for in person meetings and training

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Working directly to the CEO, this exciting new role at TACT will provide a varied and influential range of duties. The role will combine fostering Agency Decision Maker responsibilities with leading on policy and research review. The role will be responsible for exploring and collating policy and guidance on internal and external best practice, with a view to it informing best practice across TACT . The role will inform and guide the advancement of specialist services within TACT to enable excellent care to children, that is also responsive to the emerging needs of the sector.

Main Duties of the Agency Decision Maker and Policy Lead:

• Responsibility for decision making and approval of foster carer registration and renewals.
• Leading on compliance with regulatory requirements, requiring up to date knowledge of legislation, case law and policy development.
• Monitoring and guiding fostering panel performance and improvement.
• Responsibility for national and regional policy and research and coordination of the Policies and Procedures Board.

The Agency Decision Maker and Policy Lead will be:

• A registered and experienced senior social work manager with experience of the Decision Maker role.
• Knowledgeable of child protection and safeguarding regulations and current and developing legislation.
• Skilled in research / policy development and be able to draft policy documents and submissions.
• Confident in chairing and facilitating meetings and have the ability to influence and negotiate with a range of stakeholders at all levels of the organisation.
• An excellent time manager, administrator and communicator, with the ability to self organise and be an effective team member in a remote working organisation.
• Have a positive and flexible attitude to change and development, be able to generate and use creative and innovative techniques in developing and implementing new policies and practices.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

The Agency Decision Maker and Policy Lead will be homebased within England, Scotland or Wales and will be required to travel occasionally for face-to-face meetings and training.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

• Closing Date: Wednesday 13th December 2023
• Interview Date: Tuesday 9th January 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We have an exciting opportunity for a Project Lead to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression.

About the role:

The role is home-based with regular travel across Devon and Cornwall. As a Project Lead for the ASB team you will be:

• Managing a small team of ASB caseworkers, allocating cases & analysing data
• Working with the Operations Manager to ensure delivery of the business plan
• Responsible for capturing data & information to ensure the team is outcome based & evidenced
• The subject matter expert for ASB within the service
• Working with key partners to develop mechanisms for identifying & referring those affected by ongoing and persistent ASB
• Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
• Leading on delivery of training to local agencies
• Attending meetings with funders/commissioners & providing reports
• Playing a lead role in developing VS's ASB work at both local and national levels
• Holding a small caseload when required

You will need:

• As this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement
• Experience of managing a team
• An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
• Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
• The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
• High personal resilience to manage demands of working with ASB
• Competent IT and administrative skills including the use of Microsoft Office packages
• The ability to engage with vulnerable service users.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are looking for an experienced senior analyst who can lead a broad range of consulting and improvement projects with national and local authority clients to assist them in growing and diversifying Shared Lives and Homeshare. 

The successful candidate will be skilled at both qualitative and quantitative analysis, project management, analysing complex performance, economic and demographic data, producing high quality presentations and reports, and facilitating and leading workshops, int4erviews and advisory groups to inform complex projects.

As well as a competitive salary, you will benefit from flexible working, 27 days annual leave (pro rata), birthday leave, and health and wellbeing support via Care First. At Shared Lives Plus you will join a dynamic, passionate, and inclusive team who believe that everyone should be able to choose who they spend time with and do what matters to them.

The Job and Person Specification is enclosed alongwith more information about our mission, values and the essential work we do as a membership charity making a difference to people lives.

Please contact us for more information or to submit your application.

Overview

If you have experience of Business Development within a charity or people-facing role, this is a brilliant opportunity to develop your career with a fresh-thinking organisation. Royal Voluntary Service is an innovative charity who mobilise volunteers in every corner of Britain to support people in need, the NHS and Social Care systems. We inspire and enable people to give the gift of voluntary service to meet the needs of the day. Through the power of volunteering, we provide one-to-one, group and online services that improve health and wellbeing, resilience, confidence and connections.

We are now looking for a Business Development Lead to join the Business Development team on a full-time, permanent basis.

The Role

As a Business Development Lead, you will work under the direction of the Head of Business Development to:

- Increase the number, range and value of contracts and services secured, in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up-to-date market and academic research available to the team on the CRM or other systems
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by regular reviews and updates
- Lead on the preparation and writing of tender responses

Working Hours

This is a full-time, permanent role, working 35 hours per week.

What you’ll need

To be considered as a Business Development Lead, you will need:

- Demonstratable relationship and/or stakeholder management experience
- Sales conversations and sales conversion experience
- Financial modelling experience
- Experience of leading on business development opportunities across a charity
- A strong understanding of the Health & Social Care sector with the ability to identify business opportunities
- The ability to conduct PESTLE Analysis, research, and identification of opportunities for development
- Proven experience in preparing and writing successful tender responses
- To be educated to degree level or have experience gained within the voluntary sector or similar industry

What you get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:

- Salary of £41,970 per annum, plus car allowance
- 26 days’ holiday plus paid statutory Bank Holidays
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

Royal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website.

How to apply

Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Dates to bear in mind

The closing date for this role is 21st December 2023. However, we reserve the right to close this vacancy early should sufficient applications be received.

Other organisations may call this role BDM, Business Development Manager, Sustainable Solutions Sales Manager, Regional Sales Manager, Regional Client Manager, Area Sales Manager, Territory Sales Manager, Regional Business Manager, or Development Manager.

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in East Berkshire.

Position: S1102 Stroke Association Support Coordinator

Location: Home based, East Berkshire, however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 30 hours per week (flexible working considered)

Salary: Circa £21,933 per annum (FTE circa £25,500 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 December 2023

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
• You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

This role is home based, but extensive travel is required across the local area and occasionally further afield to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Westminster Foundation for Democracy (WFD) is seeking to recruit a Director of Operations and Company Secretary on a initial 2-year fixed-term contract. 

​Location: London based. Remote working is available, but the post holder will need to be able to work from the London office at short notice. It’s estimated that 50% of their time will be office-based.

Contract: 2-year Fixed Term. February 2024-March 2026. Full-time.

Hours: Flexible and open to full time and job share applications.

​Director of Operations​

The Director of Operations is a core role within WFD’s global staffing structure and a key member of our Leadership Team.​

Building on significant progress before and after the pandemic, this role is intended to continue efforts to strengthen WFD’s organisational capabilities and prepare for future challenges.

​The Director provides overall leadership and line management to the Operations and People Service Directorate which encompasses IT and systems, facilities, safety and security, operational support to the network, business development and people teams and co-leads the Outstanding Organisation Board with the Finance Director.

​Reporting into the CEO they will also act as Company Secretary, providing support and advice to the Westminster Foundation for Democracy’s (WFD) Board, and coordinate institutional engagement with WFD’s FCDO sponsor team.

​

About You

​We are looking for someone with exceptional communication skills. Experienced at influencing and engaging across organisations and with senior stakeholders within a similar significant corporate services or operations role.

​In addition, you should have a commitment to WFD’s mission and values and have outstanding organisational management skills that are appropriate to support a growing organisation that delivers programmes in multiple international locations.

​​If you want to make a positive difference, and work with people who care about this mission, then we would like to hear from you. For further information and to apply: visit our website.

Application submission

Applications are via CV and Cover Letter.

​This is a UK-based role. Applicants should only apply if they are eligible to work in the UK. An Enhanced Personnel Security Standard Check (DBS) is required for this position.

​

This vacancy will close on 5th December 2023.

​Interviews will be scheduled in the early part of January 2024. Candidates shortlisted for interview will be contacted shortly after the closing date.

​Please note: Applications will be reviewed on a rolling basis, with interviews also held ongoing, therefore we encourage you to apply ASAP.

​

We're looking to recruit an experienced Senior Video Producer to produce powerful videos and brand content, designed to engage new audiences and existing supporters and to encourage opportunities for donations, participation and partnerships.

Reporting to and working with the Head of Digital Content & Engagement, the role is responsible for developing a distinctive approach and treatment to moving image and storytelling for the Barnardo's brand that delivers to the aims of the brand strategy. The Senior Video Producer is the lead for all Barnardo's moving image from making and producing content to commissioning and managing other filmmakers, including working with the other internal videographer, and post production.

You will have extensive experience in:

* Filmmaking, including film photography and editing.
* Working with all key aspects of digital film making, including, lighting techniques and digital image provision.
* Managing briefs from stakeholders and ensuring projects are completed on time and on budget, within a creative brand style.
* Working in a busy professional filmmaking or creative environment.
* Organising photo-shoots or film/video shoots, including sourcing models, locations and materials.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and value

Training and Implementation Lead

Are you looking to join an innovative, friendly and values-based Social Enterprise? We are looking to recruit a Training and Implementation Lead to join a friendly and dynamic team at the cutting edge of thinking and practice in assisting and measuring service user change.

You will be working for an organisation with a vision of a society in which people are enabled to thrive.

Position: Trainer and Implementation Lead

Location: Remote, Northern Ireland and ROI

Hours: 28-35 hours per week

Salary: £36,734 FTE

Contract: Permanent

Benefits:

• Laptop and mobile phone provided for work purposes
• Generous pension scheme, flexible working arrangements, employee assistance programme
• 25 days’ annual leave plus bank holidays (pro-rata for part-time) & additional days at Christmas
• Opportunities for personal development

Close Date: Monday 18th December 2023, 5pm

Interviews: To be arranged week commencing 8th January and 15th January remotely.

About the Role

The Training and Implementation Lead will play a critical part in supporting clients, through building relationships, delivering training and practically helping clients.

The organisation help enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called Outcomes Stars.

You will:

• Deliver a range of client training across the region and hold a caseload of clients and support them to implement the Star effectively.
• Develop ongoing relationships with clients.
• Liaise with other staff to ensure that our clients experience a coordinated and consistent approach.
• Respond to new enquiries by phone and email.
• Deliver presentations about the Star, as needed, both in person and online.
• Where applicable, support clients to set up and use the accessible web application.

About You

You will be a motivated individual with experience, qualifications and/or skills in delivering training. You may have experience in one of the main service sectors where the Star is widely used, for example family and children’s services, mental health, homelessness or employability.

You will also have:

• Consultancy, account management or client-based experience, preferably including supporting organisations through change.
• Ability to make clear and engaging presentations.
• Organised and able to prioritise competing pressures.
• Good IT skills and able to keep on top of emails whilst working on the move.
• Practice experience in one of the main service sectors where the Star is widely used, for example, family and children’s services, mental health, homelessness or employability.

About the Organisation

The organisation is a values-based Social Enterprise with a vision of a society in which people are enabled to thrive. They help homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. We help to enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called outcomes Stars.

People are the organisations greatest asset and they are committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work.  We strongly encourage candidates of all different backgrounds and identities to apply. Each new employee is an opportunity for the organisation to bring in a different perspective and strengthen team, and they are always eager to further diversify the organisation.

Other roles you may have experience of could include: Trainer, Training, Training and Development, Training Lead, Training Management, Training and Implementation Lead, Training and Development Lead, Implementation Lead, Implementation Lead, Implementation Manager, Senior Implementation Manager.