Note, this role is 50% working from our new Manchester Office (once the world has settled a little!), and up to 50% WFH.

Role Summary:

Working as part of our new development team, the purpose of the role is to contribute to the creation of the development roadmap and lead elements of the development for internal websites, supporting the Product Director.

Job Responsibilities:

• Using the charity’s current development stack, create and update projects to meet internal and external stakeholder requirements.
• Support discussions with internal and external stakeholders to interpret specifications, update on progress, complete testing and supervise internal and external stakeholder acceptance.
• Supporting the internal development team and external partners, evaluate and create the most effective development route, from third party modules to internal code.
• Support with database design and maintenance across the charity’s platforms

Knowledge/Experience required:

• Experience with technologies including HTML, CSS, SQL Server, Stored Procedures, asp dot net.
• Proficiency with a range of development packages including Visual Studio, Microsoft SQL Server.
• Experience with, and knowledge of Dot Net Nuke Evoq would be advantageous, but not a prerequisite.
• Knowledge of design for responsive and mobile environments
• Agile Development process
• Ability to be efficient, productive, and flexible with a dynamic workload
• Strong communication skills and the ability to work within project schedules and deadlines.

All Team Members are expected to:

• Live-by, demonstrate and promote the charity’s values.
• Familiarise themselves with the Charity's Policies and Procedures, held on the CharlieHR system, accessible by all staff at anytime from the website.
• Uphold the Equal Opportunities and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
• Act at all times within the Charity Rules, Policies, Procedures, and any other statutory requirements.
• Be proactive, bring ideas, suggestions and contribute to business improvement.
• Undertake training as required.
• Attend meetings as required including where necessary the occasional overnight stay.
• Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues, customers and visitors.
• Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities and make sure that customer needs and business objectives are met.

We are looking for people who:

• Are sociable and confident and happy building and maintaining relationships with multiple stakeholders
• Excel at organising their workload and enjoy driving work forward independently
• Think strategically and can change tactics while still meeting larger objectives

We are looking forward to holding video interviews through September and appointing swiftly so we can start delivering a difference. You must have the right to work in the UK without visa restriction to be considered.

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.

How to Apply:

Please apply as soon as possible.

Please note, if you do not provide a covering letter your application will not be considered.

Appointees are subject to a successful DBS check, as contact with young people is likely.

The Journey to joining Speakers for Schools:

Interviews will be scheduled as applications are received and will take place over Microsoft Teams.

Applications Developer

One Housing’s Software Development team is part of IT Operations. The team is responsible for the development and maintenance of business applications and system integrations. 

Reporting to the Business Solutions Manager, this Application Developer role sits within the Development team but will also work closely with QA and Application Support.

Technology stack is diverse and includes Azure, PowerApps, Dynamics, .NET Core and Mulesoft as well as some legacy platforms. The IT corporate strategy is cloud-first and API-led so there will be many opportunities to learn new technologies and be part of a transformational journey.

The role would ideally suit a web developer looking to diversify and gain experience in low-code, PaaS and IaaS solution development.

Duties

• Development of well-structured systems which utilise efficient, scalable code that follows our in-house coding standards and best practices.
• Effective and meaningful documentation of systems to ensure ease of support and modification in the future.
• Development of applications that meet agreed functional and technical requirements and provide excellent usability and reliability from a user perspective.
• Effective collaboration with colleagues and internal customers, to ensure that development targets and customer expectations are met.
• Ongoing personal development to ensure that the latest development tools and techniques can be utilised where appropriate.
• To work flexibly, which may on occasion involve out of office business hours including early mornings, evenings and weekends.
• Attend daily stand-ups and provide updates on tasks in hand, impediments as well as successes.

Benefits

• Annual leave – 28 days plus bank holidays
• Buying and selling annual leave - We know that getting the balance right between work and home life is a big part of supporting our colleagues’ wellbeing.
• Paid time offto volunteer in our communities.
• Season ticket loans
• A healthcare cash back plan – allowing you to claim back cash for you and your family’s routine healthcare.
• Colleague recognition scheme – we let you know when you’ve done a #greatjob
• One Academy – our innovative, in-house learning and development offering, designed to support with your personal and professional development.
• Study leave – up to five days off per year to study toward a relevant qualification.
• Career break - after three years’ continuous service.

About you

You will need the following experience

Essential:

• Educated to degree level or equivalent.
• Experienced in:
  • APIs (RESTful and SOAP)
  • CI / CD tools and platforms e.g. Azure DevOps, Teamcity, TFS
  • SQL (On-premise and/or Azure)
  • C# or similar language
  • TDD
• Customer service driven with excellent communication skills – both written and verbal.
• A passion for innovation and technology.
• Excellent and proven problem solving and troubleshooting experience.
• Personal accountability and drive for excellence.
• 3 years + professional experience in application development roles.

Desirable:

• Low-code Microsoft platforms e.g. Power Apps, Dynamics
• Integration platforms e.g. Mulesoft, Dell Boomi, Azure
• Javascript frameworks e.g. Angular
• RAML, Swagger
• Unstructured databases e.g. Azure Blob / Cosmos, MongoDB
• .NET Core
• Java or MEL (Mule)
• Agile / Scrum / Kanban
• Containers (Docker, Kubernetes, etc)

About Us

One Housing helps people to live better by providing high quality homes and care across London and the South East. We manage approximately 17,000 homes and have plans to build 5,000 over the next ten years. We also support over 9,000 people to help them live independently.

Our vision is to create places for people to call home and support them to live well. We do this by ensuring our five core values are embedded in everything we do, and by creating teams of dedicated people who share these values and actively contribute to achieving our shared vision.

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone, regardless of their background.

The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity's needs with those of the natural world.

It is custodian of one of the world's most important scientific collections comprising over 80 million specimens. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes - which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

Our Tech team is looking for a talented Software Engineer to produce robust products, services and integrations that will help deliver the digital ambitions and goals of the Museum.

You will work across multiple projects and technologies to design, build and maintain custom integrations across back-end business and information systems (Dynamics365, Gateway Ticketing), custom web services and APIs (Java and Microsoft .NET) and Content Management System (Adobe AEM) components.

The position offers high autonomy to really make a difference, and support to learn and master new technologies from an existing team of experienced developers, analysts and support staff.

About you

Hands-on development skills will be expected in Java application frameworks (e.g. Spring, Hibernate, Web services) and/or Microsoft C# as well as a solid understanding of a range of web technologies, platforms and protocols. Experience of delivering stable software integrations in a complex technical environment is advantageous.

You also maintain awareness of current web development technology and proactively suggest process and practice improvements.

Closing date: 9am on Tuesday 29 September 2020
Interviews expected 8 or 9 October

To apply, please visit and upload your CV with a covering letter, which clearly outlines how you meet our person specification.

Are you an experienced developer with strong technical skills, the ability to work with others to design, build and support systems for a large organisation, and a passion to see people freed from poverty?

We'd love to speak to you if you have experience in:

• Some of the technologies we use:
  • Microsoft SQL Server
  • Power BI
  • Excel VBA
  • C# or another object-oriented programming language
  • APS.Net MVC
  • Azure Devops
• Working with end users to define requirements
• Working as a team on complex software development projects
• Process-driven development projects

As part of our growing IT team you will be supporting Tearfund's work through developing our finance applications and reporting. Although experience of finance systems would be desirable, your ability to work on complex software development projects and communicate technical issues to end users well is more important to success in this role.

You must be committed to Tearfund's Christian beliefs.

Flexible working opportunities are available with this role.

Please note: This is an 18 month fixed term contract. The Tearfund UK office is based in Teddington but this role can be worked flexibly from home with a minimum requirement of 2-3 days per month in Teddington office for necessary meetings.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a watchlist database to check against criminal convictions as a counter terror-terror measure.

Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Web Developer

BASE LOCATION:  London, UK

REPORTING TO:  Digital Engagement Manager

LINE MANAGEMENT RESPONSIBILITIES:  N/A

Islamic Relief

Islamic Relief is an international non-governmental organisation (INGO) founded in the UK in 1984 by a group of medical doctors and activists. Established in response to the widespread famine in Africa, Islamic Relief has grown to become one of the world’s largest Muslim INGOs with a presence in over 40 countries worldwide.

Since 1984, Islamic Relief has saved and transformed the lives of over 117 million people. By responding to disasters, rebuilding lives and preparing people in case disaster strikes, we save lives before they are lost. In addition to providing disaster and emergency responses, we also promote sustainable economic and social development by working with local communities – regardless of race, religion or gender. Islamic Relief is a member of the Disasters Emergency Committee (DEC) and an implementing partner for DFID, ECHO, the World Food Programme (WFP) and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (Marketing)

The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through integrated and creative marketing and fundraising techniques.

The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.

JOB PURPOSE

· Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates

in an optimal manner.

· Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.

· Ensure all development projects have well considered user interfaces and provide an optimal user experience.

· Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.

KEY WORKING RELATIONSHIPS

Internal

• Marketing Department
• Head of Fundraising, and other members of the Fundraising department
• Supporter Relations Unit
• Communications department
• Islamic Relief Worldwide’s Product Development and ICT teams

External

External digital marketing and web development agencies, third-party digital platforms, payment service providers, software suppliers and data agencies.

SCOPE AND AUTHORITY

Scope of the Role

Reporting to the Digital Engagement Manager, the Web Developer is responsible for the day-to-day management of Islamic Relief UK’s digital assets, primarily the website, as well as all future developments of the website and other digital platforms.

The postholder will work closely with the wider Marketing department to ensure IRUK’s website (and other digital assets) are functioning optimally as part of the wider digital marketing ecosystem. Whilst leading on long-term development projects, the Web Developer will also constantly perform various tests and look to optimise website performance constantly to improve the user experience, website performance, and supporter conversion. Due to the ever-changing nature of digital, proactively horizon scanning and advising on latest trends and developments to ensure IRUK does not fall behind will be a key part of this role.

The Web Developer will regularly work with external suppliers (e.g. payment/financial service providers, third-party platforms and digital marketing agencies) to ensure new products and initiatives are successfully integrated.

Responsibility for Resources

• Manage web development budget and support annual budget planning
• Manage purchased applications to improve digital performance, such as analytics tools
• Manage supplier agreements
• Coordinate and oversee the work of any and all agencies, freelancers and external consultants required to deliver agreed outputs

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling his or her role and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1. Manage day-to-day running of Islamic Relief UK website, ensuring it is performing at an optimal level

• Carry out regular audits of website performance and security, and identify any remedial actions required and ensure they are carried out 
• Liaise with hosting company to ensure good level of performance and security
• Liaise with developers to ensure payment modules are optimised
• Troubleshoot the website to ensure any problems are identified and resolved adequately
• Review Web Developer Tools periodically
• Manage the CMS (Wordpress), keeping up to date with product developments
• Constantly A/B test to determine changes, improvements and/or optimisations to be carried out on the website
• Ensure all data received through the website is securely stored and access is only granted where absolutely required

2. Support marketing efforts to maximise on income via digital channels whilst ensuring digital donor touchpoints provide a consistent and pleasurable experience

• Work with the wider Marketing team to optimise impact and conversion rates of landing pages
• Utilise analytics tools to review landing page performance and develop initiatives to improve conversion rates
• Liaise with Marketing colleagues to strategically review and improve technical SEO across the website, with focus on key landing pages, to support SEO work
• Ensure tracking and reporting across digital channels (website, social media, email, sms etc.) is correctly implemented across various platforms
• Ensure all web developments deliver a well-considered user interface and user experience to give a pleasurable experience to all users
• Liaise wider marketing team, as well as creative content team, to ensure all web developments abide by brand guidelines

3. Project manage digital developments ensuring that projects are delivered on time and to the expected standard

• Plan and manage the execution of all digital developments on the website, such as digital event management and ticketing
• Explore and adopt innovative digital initiatives that meet Islamic Relief’s business needs in marketing and supporter communications

4. Manage agency and supplier relationships

• Ensure that agreed work is completed to the required standard and delivered on time
• Research latest trends and initiatives and enlist external suppliers, where deemed necessary, to ensure that Islamic Relief’s digital output is cutting edge
• Work with external developers, if deemed necessary, to implement digital developments as well as on-going support
• Ensure all data received through new digital products/developments is securely stored and access is only granted where absolutely required

5. Provide updates, reports and advice to colleagues to demonstrate impact and performance

• Use Google Analytics as well as other analytical tools to provide insights and suggestions to improve performance
• Constantly monitor, test and improve different elements of the website, including the donation funnel process
• Work with data team to ensure fast and accurate reporting on income via owned digital channels as well as providing support with tracking and reporting for third-party platforms

6. General Duties of Islamic Relief Staff Member

• Contribute to the effective and efficient running of Islamic Relief as appropriate.
• Participate, as appropriate, in Staff forums and Meetings
• Adhere to Islamic Relief's policies and procedures.
• Represent Islamic Relief to the wider community as appropriate
• Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief's equal opportunities statement and polices.
• Ensure professionalism and credibility at all times
• Any other task as deemed appropriate by the line manager within the scope of the role

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to Islamic Relief’s vision, mission and values.

Essential

Knowledge, Skills and Qualifications

• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMS, particularly Wordpress
• Working knowledge of PHP, HTML, CSS, SQL and Javascript
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of website design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market

Experience

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing website development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources

Personal Qualities

• Creative and innovative approach to online media
• Highly organised and strong team player
• Self-motivated
• Sound judgement in decision-making
• Willing to work evenings and weekends, particularly during emergency campaigns
• Able to plan and manage time effectively, and to work with minimal supervision

Desirable

• Prince2 / Agile project management qualification
• Qualification in UX and/or UI
• Knowledge of international development issues

The creation of first-class products and capabilities that will help deliver against Stewardship’s mission must be unpinned by a world class hosting platform. The decision has been made that this fundamental building block for the success of our digital strategy for the future will be Azure and now we require a suitable talent to help drive forward our cloud strategy delivery.

As a small team at the start of the journey, we need someone who brings good infrastructure experience and that knows Azure, but is perhaps frustrated by restrictive team structures in their current role – who is ready to release the shackles, move from reading blog posts and start delivering on technical challenges. You may currently be infrastructure centric, but you have the ability to think like a Developer and you embrace the “as code” future.

By summer 2021, we plan to re-platform production from co-located Hyper-V to Azure, embrace Azure Cloud DevOps as the foundation of our SDLC toolchain and augment this with the Infrastructure as Code deployment and configuration management tools needed to deliver. We then plan to refactor our in-house core software product, reducing release cycles from months to weeks as we move to update code and shift to cloud native containers and DBaaS hosting, while integrating other products (SaaS, PaaS or acquired code) to deliver the next generation of Stewardship services.

Main responsibilities:

• Collaborate with architecture, development, security and the broader company to set up and maintain a “best in class” cloud platform and provide ongoing guidance on its consumption.
• Influence architectural & design decisions with regards to the operational reliability of our Azure cloud platform.
• Drive efficiency, automation and cost reduction by automating manual and repetitive tasks.
• Develop features and codified artefacts for platform improvements using automation and infrastructure as code.
• Provide technical expertise at parts and/or all stages of the delivery lifecycle.
• Enforce standards and provide governance and contribute to process improvement.
• Identify and escalate dependencies, risks and exceptions that will affect implementation and operations of technical artefacts.
• Share experience with peers to contribute to the growth of knowledge of Cloud.

The Natural History Museum (NHM) is a world-class visitor attraction, leading science research centre and commercial event space. We use our unique collections and unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million specimens, both in our London and Tring museums, spanning billions of years and welcome more than five million visitors annually.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

We are looking for an enthusiastic Engineer to play a key role in the realisation of an ambitious digital strategy.

Working within the Platform team you will help manage a diverse set of platforms and applications across commercial and business functions, including MS Dynamics CRM, MS Sharepoint, Adobe AEM CMS, Magento e-shop, Gateway Ticketing and the Media Asset Management System. The team also maintains the Museum's web infrastructure (Apache, Tomcat, Nginx, IIS, HAProxy, Azure Verizon CDN, Barracuda WAF, API Gateway) and provides operational support for bespoke in-house developed applications serving a variety of public, internal and scientific audiences.

The main focus of this post is to provide application support across these commercial and business systems, helping develop solutions as well as troubleshooting problems and undertaking routine maintenance. You will have the opportunity to develop skills in the MS Power Platform and also gain exposure to the museum's web infrastructure, assisting with deployments and improving deployment pipelines.

About you

This is an exciting opportunity to take a role with a high degree of autonomy, where initiative, knowledge and experience will be valued and can have a direct impact.

A can-do problem-solving attitude and desire to learn is essential as well as a positive approach to customer service. The successful candidate will find themselves working in a supportive environment with exposure to a range of technologies and DevOps tools.

Training and mentoring will be provided, and personal development strongly encouraged.

Closing date: 9am on Wednesday 23 September 2020

To apply, please visit and upload your CV with a covering letter, which clearly outlines how you meet our person specification.

Victim Support is looking for two full time Business Information Developers to join its Data team. The role will be home based with travel as required.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

We are looking for two Business Information Developers to join its valuable data team. Victim Support's data, collected through our case management system, facilitates understanding of the experience of users of our services and development of best practice.

The Business Information Developer will work collaboratively to ensure effective management and maintenance of Victim Support's complex SAP Business Objects system, data warehouse and 'universes'. They will work closely with operational managers and Performance Data Analysts to provide clear connections between case information and data reports. The postholder will have a passion for transparency and accuracy of data and drive improvements in the clarity, consistency, accuracy and reliability of data provided to internal and external stakeholders.

The successful candidates will have strong knowledge of and experience with reporting package SAP Business Objects including designing and configuring reporting solutions, Information Design Tools and Central Management Console. They will also have strong SQL skills and be able to create ETL solutions with SQL Server Integration Services (SSIS) solutions and SQL queries, views and tables.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

First Love Foundation, a Christian charity was founded ten years ago with a desire to see the transformation of society through the pursuit of justice, dignity and equality for all members of society. Our work is underpinned by our belief that no one, regardless of faith, ethnicity, socio-economic background or any other factor should go through a crisis alone.

The Role
You will be responsible for managing warehouse operations i.e. collection and storage of food donations; following and keeping up to date with health & safety legislative standards; the timely distribution of food via a combination of home deliveries and occasional events.  You will also be responsible for managing the logistical aspects of our seasonal events and public food donation drives.

You will enjoy managing teams of volunteers and particularly using volunteering as a tool to build the confidence and skills of individuals / former clients to improve their employability on our structured programme. You are passionate about mentoring and helping people reach their potential. Working with the Project Worker, you will monitor and use our Salesforce CRM system to track and report on their progress (training provided).

The ideal candidate has experience running an efficient and organised warehouse combined with good IT and communications skills, be detailed conscious and able to manage own work and maintaining up to date records. 

How to Apply:

After reviewing the job description below, please email a CV and an accompanying letter detailing how your experience fulfils the requirements of the post.

Deadline for applications: 23rdSeptember 2020
 

About the role

Noah’s Ark’s fundraising has been overhauled in recent years, with voluntary income growing from £1.7m in 2015 to £6.3m in 2019. Trust and Foundation income has been one of the top two highest yielding income streams every year during that period. Last year over £1.2m was raised from this income source from 69 trusts. It’s a good base on which to build and we’ve come a long way but I know we can go much further still.

That’s where you come in! We need to boost the size of our trust supporter portfolio, increase retention rates and improve the systems underpinning the programme. To achieve this we are looking for an exceptional Head of Trusts & Foundations. This is a newly created role. You will lead on devising a strategy for trust and foundation acquisition and engagement, creating robust systems and processes to ensure that every trust supporter is engaged and stewarded in a way that massively exceeds expectations.

About you

You will have experience of leading, to an outstanding level, a trust fundraising programme, including winning numerous six-figure grants. You will manage at least one team member to help carry out that strategy and play a hands-on role in delivery too.

Noah's Ark are very eager to encourage cross-team working wherever possible. Whilst direct experience of other fundraising areas isn’t a prerequisite, you will have confidence in your ability to add value through collaborative lateral thinking and through supporting other team members with their applications, as well as acting as a key liaison with our care team to obtain latest information about service delivery.

This is a wonderful opportunity to lead on a key area of fundraising which will enable an improved quality of life for seriously unwell babies, children and young people. As a result of your success you will see more children and their families receive a wider breadth of care, and hear from those beneficiaries about the impact of the funds you have raised.

Person specification

• Experience of leading a trust and foundation programme raising at least £1m per annum (preferably more)
• Raised six-figure gifts and account managed relationships with supporters of this level
• Experience of highly successful relationship building with a portfolio of supporters, including through faceto-face meetings and telephone conversations
• Experience of managing others to deliver exceptional results
• A proven understanding of how best to use a supporter database to aid effective fundraising, including data segmentation and maintaining trust information with high quality data
• Ability to use Word, Publisher or PowerPoint to make formatting edits to template applications and reports
• Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
• Experience of managing expenditure budgets and overseeing their delivery
• Experience of using email software to create email supporter journeys (desirable)​

Further details can be found via the Apply link, or in the attached job pack.

If you would like an informal conversation before applying, please contact Naomi Carruthers at QuarterFive Fundraising Recruitment - details via the Apply link.

The closing date for applications is Wednesday 23 September.

About IIRSM

IIRSM is the risk institute for industry and organisations that provide products and services to them. We provide practical education, training, advice, networking and resources to help people and organisations build their capabilities to manage the risks and explore the opportunities they face. We are an independent charity. We speak freely, helping businesses, public organisations, charities and policymakers appreciate the vital role sustainable and targeted risk management plays – from protecting people, reputation and profits. 

The principal activities of the institute include:

1. Recruiting and servicing our international community of members.
2. Working collaboratively with our partners and supporters for mutual benefit.
3. Running regional UK networks and international branches to facilitate the sharing of knowledge and experiences.
4. Supporting professional development of members and the wider public, through training, events, networking and other CPD initiatives. 
5. Publishing IIRSM’s magazine The Sentinel and monthly eNewsletter.
6. Generating, facilitating and publishing resources and technical output in all areas of risk.
7. Seeking sponsorship and funding for specific worthwhile educational projects and campaigns.

About the role

As Head of Learning and Development you will contribute to the development, implementation and marketing of learning and professional development products and initiatives. You will contribute to strategy and policy development, especially around online learning.

Principal accountabilities

Professional development responsibilities

• Work with the Director of Professional Development to review the Institute’s professional development strategies, products and services to ensure they reflect best practice in L&D, remain relevant and value for money, and develop associated operational plans.
• Develop, implement and manage different forms of professional development, such as, face-face training, in-house solutions, eLearning, blogs, videos, knowledge hub, webinars, mentoring schemes, emerging risk leaders’ network etc.
• Liaise with stakeholders to promote and develop IIRSM L&D solutions, focusing on the technical and non-technical competence needs of industry, and risk and business professionals.
• Investigate potential markets and partnerships for IIRSM’s products and services and make recommendations for change and/or development of new solutions.
• Work with the wider team to establish and manage L&D related elements of partnerships with corporates, professional bodies, universities, recruiters and other relevant organisations.  
• Manage the update process for all L&D materials produced by IIRSM to ensure they remain relevant, effective and financially viable.
• Manage IIRSM’s Training Approval Scheme, including conducting reviews of submitted approvals or working with subject matter experts to do so.
• Develop and manage all operational processes, procedures and guidance for learning and development products and services

People, supplier and working group management

• Work with the Membership Services Officer on delivering and managing logistics for webinars, online and face-to-face training.
• Source, recruit and manage volunteers, suppliers, trainers, course developers, partners and other stakeholders to ensure L&D projects, products, services and other activities are delivered efficiently and cost effectively.
• Work with and co-ordinate the activities of working groups associated with L&D activities and initiatives such as the Emerging Risk Leaders’ Network working group.

Marketing and communications

• Keep the website and team up to date with information relating to L&D activities.
• Deliver tactical marketing activities for the promotion and sales of IIRSM’s L&D products and services.

Finance, budgets and management reports

• Manage budgets and forecasts for L&D activities and work with the Director of Professional Development and Director of Finance to undertake ongoing monitoring and control of income and expenditure.
• Produce management reports as requested by the Director of Professional Development.

Skills and experience

You are passionate about L&D and have the ability to manage a varied workload, prioritise and meet continual deadlines with excellent administrative and organisational skills.  It is highly desirable your experience is within a L&D, training and/or qualifications team/function within a charity or professional body. 

Essential

• Strong project management skills
• Budget management 
• Ability to define, develop and implement new business processes
• Confident in using live online learning tools such as webinar and training platforms
• Knowledge of best practice in L&D, particularly regarding online learning
• Strong customer and stakeholder engagement skills – excellent at building relationships and influencing stakeholders, including volunteers
• Strong communicator – verbal, written and presenting
• Worked in a small and busy team or organisation, with the ability to work as a team
• Good research skills, with the ability to pick up the principles of risk management and other relevant topic areas
• Strong organisational skills
• Ability to pick up a variety of IT systems quickly

Desirable

• Worked at both strategic and operational levels.
• Marketed a range of L&D products and services.

Benefits

• Annual leave - 25 days annual leave (pro rata)
• Pension - IIRSM will contribute 12% and you will contribute a minimum of 5%.
• Travel - Interest free season ticket loan.
• Life Cover - Four times salary.

How to apply

To apply, please send your CV and covering letter as one document and include your current salary.

Closing date for applications is 5pm on Thursday 24 September

Initial interview will take place online and will be on 30 September and 1 October.

Final interview will be in London f2f w/c 5 October.

Start date will be around 26 October.

Please note, applications will be reviewed as we receive them and if a suitable candidate is identified we reserve the right to close our advert sooner. 

Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Digital Marketing Specialist

BASE LOCATION:  London, UK

REPORTING TO:  Digital Engagement Manager

LINE MANAGEMENT RESPONSIBILITIES:

Volunteers and Interns

Islamic Relief:

Islamic Relief is an international non-governmental organisation (INGO) founded in the UK in 1984 by a group of medical doctors and activists. Established in response to the widespread famine in Africa, Islamic Relief has grown to become one of the world’s largest Muslim INGOs with a presence in over 40 countries worldwide.

Since 1984, Islamic Relief has saved and transformed the lives of over 117 million people. By responding to disasters, rebuilding lives and preparing people in case disaster strikes, we save lives before they are lost. In addition to providing disaster and emergency responses, we also promote sustainable economic and social development by working with local communities – regardless of race, religion or gender. Islamic Relief is a member of the Disasters Emergency Committee (DEC) and an implementing partner for DFID, ECHO, the World Food Programme (WFP) and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (Marketing):

The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through integrated and creative marketing and fundraising techniques.

The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.

JOB PURPOSE:

To devise and implement IRUK’s digital marketing strategy, as an integral part of IRUK’s fundraising, branding and campaigning projects.

To ensure successful planning and execution of digital marketing across paid and organic search, display, video and paid social media.

KEY WORKING RELATIONSHIPS

Internal

• Marketing Department
• Regular engagement with Communications and Fundraising department colleagues to design, plan and execute marketing campaigns supporting fundraising, brand awareness and advocacy initiatives
• Supporter Relations Unit
• Communications department
• Islamic Relief Worldwide’s Product Development and ICT teams

External

• Manage relationships with identified external media and digital organisations, such as Google, Adroll, Flashtalking and others.
• External digital marketing and web development agencies, third-party digital platforms, software suppliers and data agencies.

SCOPE AND AUTHORITY

Scope of the Role

Reporting to the Digital Engagement Manager, the Digital Marketing Specialist is responsible for helping to develop and then implementing IRUK’s digital marketing strategy, operational plans and digital campaigning activities.

The postholder will ensure successful planning and execution of digital marketing across paid and organic search, display, video and paid social. This will include end-to-end delivery on digital marketing campaigns managed in-house, as well as coordinating the briefing, scoping, planning, delivery, budget and reporting of digital marketing projects to be delivered by external agencies.

Using data strategically to optimise on income generation is a key strategic priority across the organisation. The Digital Marketing Specialist will lead on utilising data to constantly develop, test and refine audiences to ensure optimal delivery of digital advertising across search, display and paid social, whilst also exploring new advertising avenues.

The Digital Marketing Specialist will be required to deputise for the Digital Engagement Manager when required. The role also has delegated responsibility for day-to-day management of digital marketing operations and the digital marketing budget.

Responsibility for Resources

• Responsible for managing the spend of a sizeable digital marketing budget and support annual budget planning
• Responsible for day-to-day relationship with digital marketing companies and external agencies
• Manage supplier agreements
• Coordinate and oversee the work of any and all agencies, freelancers and external consultants required to deliver agreed outputs

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1. Strategy and Planning

• Develop and implement an integrated digital marketing/fundraising strategy for Islamic Relief UK and work closely with the Marketing Manager (offline) to ensure coordination with other marketing channels
• Devise digital media plans for all fundraising and advocacy campaigns
• Constantly analyse reports from Google Analytics and other relevant tools to optimise digital marketing campaigns
• Make recommendations for improvements and usability for digital channels, such as the IRUK website, YouTube and Facebook to improve digital marketing efforts in the long term
• Develop briefs and supervise assignments involving creative agencies
• Research and identify third party ad serving platforms and opportunities in the sector

2. End-to-end management of all digital advertising activities

• Manage and develop the Google Grants account
• Plan and implement integrated Search, Display and Video campaigns on platforms, including Google, YouTube and Facebook
• Identify and implement new media formats like rich media ads and dynamic media to create brand awareness
• Maintain and control budgets and oversee payments to vendors
• A/B testing and optimising digital adverts across all channels
• Interact and collaborate with team members to align digital media with other marketing, communications and fundraising activities

3. Search engine optimisation and content

• Act as the in-house expert for SEO and work closely with the Copywriter & Editor to ensure all website content is optimised. Advise Web Developer and/or web development agencies on technical SEO requirements and oversee successful implementation.
• Conduct competitive analysis to enhance organic ranking and traffic generated by targeted keywords
• A/B testing of landing pages
• Put in place processes for repurposing content for distribution across digital marketing channels

4. Maximise on digital fundraising

• Horizon scanning and testing new digital fundraising initiatives
• Work closely with Social Media Coordinator and Social Media Officer to support and advise on social fundraising and peer to peer fundraising
• Where required, support the Community Fundraising team with digital fundraising activities through a coordinated approach across digital advertising channels

5. Advice, support and team management

• Provide advice and support to relevant teams on how to best leverage digital channels to maximise on reach of initiatives.
• When required, deputise in absence of the Digital Engagement Manager, providing advice and support to the team, and holding team meetings.
• Advise, consult and provide services related to the design and development of online creative

6. General Duties of Islamic Relief Staff Member

• Contribute to the effective and efficient running of Islamic Relief as appropriate.
• Participate, as appropriate, in Staff forums and Meetings
• Adhere to Islamic Relief's policies and procedures.
• Represent Islamic Relief to the wider community as appropriate
• Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief's equal opportunities statement and polices.
• Ensure professionalism and credibility at all times
• Any other task as deemed appropriate by the line manager within the scope of the role

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and sympathy with the Islamic values and principles as well as commitment to Islamic Relief’s vision and mission.

Essential

Knowledge, Skills and Qualifications

• Graduate in a Business or Marketing discipline, or equivalent work experience
• Proven experience of implementing direct or digital marketing/fundraising campaigns
• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries
• Sound knowledge of the digital media buying ecosystem (CPC, CPA, CPM, ROI, LTV)
• Strong understanding and experience of performance advertising (Search, Display and Video)
• Good understanding of developing and reporting against set KPIs and digital metrics.
• Have demonstrable understanding of Email Marketing, SEO & CRM
• Excellent written and verbal communication skills

Experience

• Experience of running digital marketing campaigns geared towards the British Muslim community
• Hands-on experience on using tools like Google Adwords Editor, Google Analytics, Facebook Power Editor, etc
• Experience of using website content management systems and optimising content for organic search (specific in-depth knowledge of WordPress an advantage)
• Experience of relationship and stakeholder management
• Negotiating and influencing, both internally and externally
• Experience of managing significant marketing budgets and delivering a positive ROI
• Ability to craft engaging copy for the website and emails
• Understanding of charity sector marketing
• Be able to give presentations at board level

Personal Qualities

• Highly organised, with an ability to multitask and self-manage, while dealing with a busy workload
• Results focused – ability to plan, co-ordinate and deliver objectives and targets with a positive drive to achieve results
• Creative and innovative, with a real passion for digital marketing
• Able to absorb and critically evaluate a large amount of information and data in order to make decisions
• Strong independent judgement in managing external organisations and internal contacts

Desirable

• Google AdWords Certification
• CIM or IDM qualification
• Basic understanding of HTML/CSS
• Understanding of Islam and the significance of charitable giving
• Working knowledge of Bengali, Urdu or Arabic
• Experience of line and performance management of staff