It systems manager jobs in bermondsey, greater london
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Monday 24 November 2025
Interviews will be held in person: Tuesday 9 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Grade: Band 3, London
Salary:
Spine points 33-29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Date: November 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you'll never have to face life's challenges alone.
Whether you're worried about money, you're feeling low or overwhelmed, or you're looking for new friends and activities locally, we're always here.
Wimbledon Guild is more than just a place, we're a real community where everyone belongs.
An opportunity has come up to join our Marketing and Fundraising team. As Marketing and Digital Executive, you will be responsible for all elements of brand design, including print and digital graphic design, social media content, email marketing and copywriting.
You’ll be experienced in creating high-quality and compelling print and digital content using Adobe Creative Suite.
We’re looking for someone with at least two years relevant experience in marketing and/or design, who enjoys a varied and busy workload and is looking for the next step in their career.
As part of a relatively small team, you’ll relish the opportunity to get involved in all aspects of marketing and communications.
You’ll need to be a strong team player, willing to get stuck in with tasks beyond the typical scope of a communications role.
In return, you’ll join a collaborative and supportive team where every individual’s contribution truly makes an impact. Our small size means that great ideas are not only welcomed but acted upon, so you’ll see the results of your creativity and initiative every day.
We’re looking for someone who enjoys engaging with people from all backgrounds, can build rapport and trust easily, and is a great storyteller, able to communicate the amazing stories from within Wimbledon Guild’s community.
So, if you've previously worked in a marketing and/or design role, have exceptional attention to detail and experience of using Adobe Creative Cloud, we'd love to hear from you.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.



The client requests no contact from agencies or media sales.
About Us
Grove Park Youth Club is an accessible and dedicated space for local children and young people, situated in a remarkable, purpose-built youth club building, constructed in 1966 as part of the Chinbrook Estate development. We are a registered charity (Ref No. 1196106) located on Marvels Lane in Grove Park (SE12 9PR), within the London Borough of Lewisham.
Our mission is to make Grove Park Youth Club a hub for local children and young people to learn, build connections, and explore and develop their interests. We provide a safe and welcoming space where young people can engage in fun and educational activities, sports and cultural activities, build life skills, as well as seek support with the pressures they face in the wider world.
The youth club is managed by a community-led Trust of people connected to the area who led a seven-year campaign to save and reopen the building. We are a small charity that has achieved exceptional success in reopening the youth club and taking control of this purpose-built space. This opportunity offers the right candidate the chance to play a key role in expanding our offer and working closely with the Trust to take our project forward. Accordingly, we offer a competitive rate of pay at £29.37 per hour.
GPYC Studios is our flagship in-house open access youth club launched in 2023, serving local children and young people aged 11–17 (up to 21 with SEND). Its ethos rests upon a creative approach to wellbeing, valuing empathy, acceptance, positivity, and growth. Our programming aims to spark curiosity and nurture self-discovery in a safe and inclusive environment. Through creativity, opportunity, and advocacy, we empower young people to make a positive impact on themselves, their community, and beyond.
GPYC Studios is made possible with funding from The National Lottery Community Fund.
Job Role
The GPYC Studios Creative Wellbeing Lead will work in close collaboration with the Trust and report directly to the Chair. This multifaceted role includes responsibilities across team leadership, programme development, outreach and engagement, partnership management, and on-site delivery. In addition to this, the Lead will be expected to fill the role of Designated Safeguarding Officer (DSO), for which training can be provided for.
Whilst the role has a considerable administrative element, it is key that the Creative Wellbeing Lead brings a strong sense of creativity, flexibility, and play to the space. Being present and physically facilitating fun and constructive interactions with young people is crucial.
The Creative Wellbeing Lead will be supported by a Creative Wellbeing Assistant (to be recruited in February 2026) in both organising and delivering the programme, alongside two Creative Wellbeing Practitioners who specialise in pastoral care, and a team of sessional youth workers.
This is a part-time position, working 10.5 hours per week at a rate of £29.37. The role includes regular on-site presence during our sessions on Tuesday and Thursday evenings (7 hours total). In addition, availability during standard working hours (Monday to Friday) is required to fulfil 3.5 hours of remote work. The role will commence in January 2026.
Contract type: Zero hours contract
Salary: £15,422 per annum based on a 50 week year (GPYC is closed for 2 weeks in Dec/Jan)
*NB. This equates pro rata, based on a 40 hour week, to an annual salary of £58,740
Rate: £29.37 per hour
Hours: 10.5 hours per week (7 hours on location at specified time, 3.5 hours remote work)
Benefits: Statutory holiday and sick pay apply
Probation: Initial period of 3 months, followed by a rolling six month contract
About You
The right candidate will be energetic and creative, with significant experience working with young people aged 11-17. You will be able to provide practical, physical, and emotional support to the children and young people attending GPYC Studios. You are eager to share your personal practice and keen to build upon it.
You will be excited about our work and want to be part of the greater Grove Park Youth Club journey, leading by example and working as a team player to shape how our vision is delivered and realised. You will deliver the existing programme with drive, and be ambitious to lead the sustainable expansion of the GPYC Studios brand.
We welcome applications from those who reflect the diversity of our community in Grove Park, and whose own lived experience is similar to those of the young people and partners we work with.
Must have
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Significant experience working with children and young people (ages 11-17 preferred)
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Creative practice and/or perspective towards youth work
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Proactive attitude and ability to work with initiative and independence
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Willingness to embrace and champion GPYC Studio’s values and vision
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Ability to lead by example: modelling leadership, confidence, healthy risk-taking, and emotional self-regulation
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Ability to implement safeguarding and behaviour management protocol
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Belief in the positive impact of creative programming on physical and mental wellbeing
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Right to Work in the UK, which should be provided at the time of application
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Valid DBS certificate (Enhanced preferred)
Preferable
-
Degree level qualification in a relevant field
-
JNC Youth Support Worker or Professional Youth Worker qualifications (or equivalent)
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Evidence training, skills, and/or experience in the following areas:
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Safeguarding
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Drugs and alcohol
-
Conflict resolution
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CYP with SEND
-
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Experience with mentoring CYP
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Good knowledge and network of organisations engaging in youth work in Southeast London, including experience engaging with local schools
Key Responsibilities
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Lead the administration, management, and operational delivery of our free, open-access youth club sessions on Tuesday and Thursday evenings, overseeing a team of youth workers and volunteers to achieve a shared vision
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Bring a strong sense of creativity, flexibility, and play to all aspects of delivery - being physically present, actively facilitating, and inspiring fun and constructive interactions with young people
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Demonstrate strong attention to detail and the ability to prioritise, manage, and complete tasks effectively, making full and efficient use of remote working hours
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Design and implement engaging, creative programming for children and young people, shaped by a strong creative vision and informed by youth voice
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Manage staffing logistics, including rotas, timekeeping, training, and staff motivation, ensuring a supportive and high-performing team environment
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Identify and engage potential community partners to coordinate and deliver fresh, fun, and creative opportunities
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Design and implement behaviour management strategies and safeguarding protocol
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Maintain accurate session documentation, including written records and photographic/videographic content, ensuring proper storage, organisation, and archiving of materials
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Oversee membership management, including onboarding new members, maintaining clear and consistent communication with parents and carers, and using IT systems, such as Salesforce, to manage and protect member data
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Lead outreach and engagement efforts within the local community and beyond, including through social media platforms such as Instagram, WhatsApp, and others to build visibility and connection
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Embed a consistent ethos across all creative delivery partners, ensuring the values of GPYC and the Trust are clearly reflected in how children and young people experience Studios sessions, the space, and staff interactions
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Be a consistent, positive presence for children and young people, fostering an environment that is enriching, inclusive, and grounded in mutual respect
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Undertake other activities as agreed with the Trust to support the mission and development of GPYC Studios
To apply: https://forms.gle/BheCPNtcEJ6Eh7om6
Applications close 11:59pm, Sunday 23rd November 2025
The client requests no contact from agencies or media sales.
Our Development Team
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people.
Purpose of the role
The Development Events Manager will be responsible for the planning, administration and delivery of all development events at the Donmar Warehouse, working alongside the Head of Trusts and Events and with support from the Events Administrator.
Who We Are Looking For
The successful candidate will have demonstrable experience of leading, managing and delivering events and strong project management skills. They will have excellent organisational and communication skills and the ability to proactively work on their own initiative as well as in a team, with very strong attention to detail. They will be used to working in a fast-paced environment and to leading multiple events simultaneously.
TERMS
Permanent, Full Time
Salary: £33,000 per annum
Working Hours: Due to the nature of the role you will be required to work some weekday evenings on a regular basis and very occasionally on the weekend. A TOIL system is in operation.
Applications Close at 10am on Monday 24 November
Round One Interviews: Week Commencing 1 December
Round Two Interviews: Week Commencing 8 December
We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
This is a full time and fixed term contract until 1 May 2027.
We’re looking for a creative communications professional ready to lead a team focussed on making impact for our members. Students’ Union UCL is at the centre of students’ education, creating an environment where our members can develop, learn, and have fun. As Communications Manager, you’ll lead our communications strategy across digital, editorial, and internal channels. You’ll shape our brand voice, ensure our messaging resonates with students and staff, and craft a positive image of our organisation. From podcasts and videos to impact reports and internal culture-building, you’ll be at the heart of how we tell our story.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across South East London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across South East London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 November 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
About Us
Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year. Our work is centered around creating a positive impact, and we thrive on collaboration and innovation. We need an organised and proactive Office Administrator to ensure the smooth running of our headquarters. This role is essential in keeping our team supported, our systems efficient, and our space safe and welcoming. If you’re someone who enjoys problem-solving, keeping things in order, and working in a dynamic environment, we’d love to hear from you!
What we're looking for
In this hands-on role, the Office Administrator will oversee office management, facility operations, and some management of our hardware and software, while also leading projects and ensuring compliance with health and safety regulations.
We're looking for someone who is:
- Quick to learn and adapt – you pick up new systems and processes with ease.
- Calm and solutions-focused when things get busy – you enjoy finding practical ways through challenges.
- Able to prioritise effectively and keep things running smoothly even when juggling competing tasks.
- Highly organised with the ability to manage multiple projects.
- Confident with technology and curious about how digital tools can make work easier or smarter.
- Comfortable working in a busy office environment.
- Excellent problem solving skills and ability to learn new things.
- Strong team player who enjoys working with different people in a supportive role.
- Commitment to our mission and the children we work with.
- Experience in office administration or similar roles (desirable).
- Knowledge of health and safety procedures and GDPR compliance (desirable).
If that sounds like you then we’d love to hear from you!
Role Description
Office Administration:
- Work with the SLT to implement and maintain core policies and procedures.
- Ensure compliance with health and safety regulations, including risk assessments, audits, certifications, and training (fire drills, first aid, evacuation procedures).
- Liaise with tenants and landlords to uphold appropriate processes and procedures.
- Manage data processing, GDPR compliance, and act as the organisation’s Data Protection Officer.
- Oversee office supplies and supplier management, ensuring best value in all contracts and services.
- Handle incoming enquiries via phone and email.
Facility Management:
- Conduct regular building checks (fire alarm tests, PAT testing, etc.) to maintain a clean and safe workspace.
- Supervise contractors, including cleaners.
- Address facility issues and manage repairs with tenants and landlords.
- Process invoices and provide basic bookkeeping support.
- Monitor costs and undertake quote comparison processes for financial efficiency.
Systems Administration:
- Act as the first point of contact for IT issues, updates, and maintenance.
- Resolve IT problems or coordinate with our Tech and Systems manager and external IT support providers.
- Manage IT procurement, ensuring appropriate equipment is in place and maintaining an accurate record of IT assets.
- Ensure all network updates, licences, and software are current and tendered every three years.
Project Management:
- Oversee the design, renovation, and logistics of the Hackney building as needed.
- Lead and support digital, agile, and administrative projects, ensuring timely and budget-conscious delivery.
- Assist in recruiting new team members.
- Manage marketing and bookings for our fantastical space hire.
Governance:
- Support the Chief Executive and SLT as needed.
- Maintain accurate governance and compliance records.
We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:
● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.
We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.
Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's
Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures
Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role
See attachments for Person Specification and how to apply
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
As a proactive member of the Secretariat team, to deliver high quality, professional services to FIGO. This will be achieved by;
· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)
· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)
· Coordination of Health and Safety/Fire Safety Support
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 19th November 11.30pm
- Interviews will take place as we consider applications. If we find a successful candidate the advert will be closed early.
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.
Information about the role:
For further information, please see the attached job description on our website.
Salary: £36,000 – £40,000 per annum
Hours: 35 hours per week
Location: Home Based with occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Our client is a leading independent funder.
They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK.
The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.
Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.
Prospectus is delighted to be working with the foundation to recruit a Funding Manager on a full-time (or 0.8) basis. This role will be part of the Our Natural World (ONW) programme and will primarily be focused on the foundation’s priorities: fishing in tandem with nature and space for nature (marine). This role is a maternity contract for up to 12 months. The foundation is open to potential secondments from thematically connected organisations.
A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish.
The role:
This role is a key member of a friendly team of six people that hold over 250 relationships across the UK, through grants, investments and other support. The foundation works with a number of organisations across the UK, from national charities such as the Wildlife Trust, Blue Marine foundation and Oceana, to community-led organisations such as COAST and fisher led organisations such as the Scottish Creel Fishermen's Federation and the Plymouth Fishing and Seafood organisation.
The team works towards three impact goals: sustainable and ethical food, clean and healthy freshwater, and preserved and improved species health and habitats. They have five funding priorities under the current strategy: nature friendly farming, fishing in tandem with nature, freshwater, peat and space for nature. The successful candidate will be responsible for leading and managing its marine programme. This supports organisations and initiatives across key areas such as a just transition for fisheries, small-scale fisheries, achieving 30% ocean protection by 2030, seascapes, coastal communities, and building a more equitable and inclusive marine sector. In the coming year, a key priority will be to advance their seascapes work, following the recent publication of the foundation’s reflections and plans in this area.
This person will nurture relationships and ensure continuity as well as assessing new applications. Primary responsibilities of this role will be to make significant contributions to the delivery of the foundation’s strategy, identifying and building a pipeline of activities that will contribute to the delivery of the five-year roadmaps and impact goals, assessing proposals and managing a broad portfolio of activities and relationships across the sector. This role will also support social investment opportunities and will gather learning from related work inform future decision making towards achieving impact goals.
The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.
The person:
The successful candidate will have substantial experience of having worked as a practitioner in the marine environment & fisheries sector, perhaps for a charity which is embedded in this area or for a business related to the sector which has aligned aims to the impact goals of the ONW programmes. Creative, imaginative and intellectually curious, this person will understand the work undertaken by charities, voluntary organisations and social enterprises in the sector but also with local authorities, businesses and the investment world connected to the same ecosystem.
This person will be able to interpret and resolve complex and sometimes conflicting information and business plans in order to assess the viability and value of grant applications and the importance of the work of organisation in matching and promoting the aims and objectives of the ONW programme. An outstanding communicator both verbally and in writing, this person will represent the foundation positively and knowledgeably to a wide range of audiences whilst convening and consulting with sector professionals at events and forums to enhance the intelligence gathering and thought leadership within the sector.
IT confident and systematic in their approach, they will also be a confident and empathetic person in addition to being an excellent communicator, both verbally and in written work. Excellent attention to detail and thorough and collaborative in their approach to work, this person will be a real team player whilst being able to work under their own steam, in a fast-paced environment. A broad understanding and experience of systems change principles and an appreciation of the nuanced intersections between the various priorities of the ONW programme will be important to success in this role.
This role represents a fantastic opportunity for someone with the right skills and experience to really effect positive change and to make a real mark in one of the leading funders in the UK.
The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty.
We’re looking for an Assistant Legacy Officer to join our sector-leading Legacy Management Team. This is a unique opportunity to help steward one of the most meaningful forms of giving - ensuring every legacy is honoured with care, precision, and respect.
In this vital role, you’ll:
- Manage your own caseload of pecuniary legacies, ensuring accurate and timely administration.
- Liaise with solicitors, executors, and supporters to resolve queries and uphold our legacy policies.
- Support the team in maintaining BHF’s reputation as a trusted and professional legacy recipient.
- Help maximise income from bequests, directly supporting our life-saving research.
- Demonstrate ability to engage sensitively with bereaved families.
- Confidently balance workload demands and ensure completion within required timeframes.
Legacies account for over half of our income, making this role central to our mission to beat heart and circulatory diseases for good.
About You
You’ll have experience in legacy administration or managing large volumes of client records using a case management system. You’re confident working with data and understand the importance of accuracy and sensitivity, especially when dealing with personal or financial information.
Your communication skills are excellent and you approach conversations with empathy and professionalism. You’re comfortable using Microsoft Office and other IT systems, and you know how to stay organised and manage competing priorities in a busy environment.
You enjoy working as part of a team and are always open to learning and sharing ideas. You thrive in fast-paced, purpose-driven settings and are motivated by making a positive impact.
If you have worked in a charity setting or have experience with legacy administration or managing bulk client data - we’d love to hear from you.
Working arrangements
This is a fixed term contract ending on 30 September 2026 covering Family Leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
First stage interviews will be held over MS Teams week commencing 24th November.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
We are recruiting for a Philanthropy Manager to manage a portfolio of dedicated major donors who contribute significant funding to the charity, developing and implementing inspiring supporter journeys that encourage repeated/ increased support. The postholder will work within a committed and supportive team environment, working collaboratively to raise awareness of the charity’s services, initiating and building mutually beneficial and sustainable relationships to ensure long-term support.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with the Individual Giving Manager and other fundraising team members to identify major donor prospects, ensuring thorough research and engagement to cultivate relationships and solicit major gifts. The role will also involve interacting with senior church contacts such as Archbishops and diocesan representatives who have a history of support, so whilst the charity is non-religious and non-political, sensitivity within this jurisdiction will be required.
Information about the role:
For further information, please see the attached job description.
Salary: £36,000 – £40,000 FTE
Hours: 21 hours per week over 3 days
Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Coordinator (Mental Health Talking Therapies) - Maternity Cover Contract
Evolve Counselling is looking for an efficient, qualified and experienced mental health counselling manager, to take charge of our service while the postholder takes maternity leave in January 2026. This is an exciting and rewarding opportunity with a supportive employer, who offers a flexible approach to working time, benefits and options for the future.
The post is:
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Fully remote, part-time hours between 16-21 hours per week.
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Highly flexible arrangement of core working hours across 4/5 days each week.
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Salary will be £32,000 pro rata/ full time equivalent.
Evolve provides a wide range of therapies to people experiencing mental health difficulties. We work with private individuals and organisational/ corporate clients (via employee wellbeing programmes) mainly through remote video calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission.
Our ideal candidate for this temporary cover is a BACP registered member counsellor, with strong managerial and administrative skills and experience, confident at handling the working needs of a large remote team and delivering a detailed and personal service to our larger contract clients as well as private individuals. You’ll be working alongside an ambitious management team, aiming to perfect and grow our services. Good record keeping, communications skills and familiarity with confidential client record management systems are a must.
The key aspects of the CSC job are to:
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Be the first port of call for all clinical queries.
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Arrange the efficient use of our CRM system that supports the clinical service.
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Take overall responsibility for incoming referrals and allocations as well as ongoing management of clients and maintenance of any waiting lists to agreed parameters.
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Monitor the balance between counsellor capacity and client demand.
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Provide practical support and signposting to the counselling members, enabling their work.
The closing date for applications is 28 November 2025. Early application is encouraged as interviews will be conducted on a rolling basis and we reserve the right to close the job application date early, if we receive enough suitable applications.
Domestic Abuse Officer
Location: Waltham Forest/London
Salary: £30,000 per annum
Full Time
1-year fixed term contract
Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models. We envision a world where young women’s socio-economic background does not impact educational and career outcomes.
We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.
As a Domestic Abuse Officer, your responsibilities will be:
· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.
· To ensure that women are enabled to access their rights and are informed about their options.
· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.
· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.
· To facilitate or co-facilitate the support groups
· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.
Required Skills and Experience:
· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.
· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.
· Experience of identifying and responding to the risks to and needs of survivors of domestic
violence
· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.
· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse
· Experience of multi-agency partnership working
· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.
· Experience in running support groups in the community
· Ability to work with interpreters and volunteers.
· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.
· Effective communication skills.
· Experience of managing basic administrative systems.
· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.
· Good working knowledge of IT system and databases.
· Ability to run groups virtually on Zoom/Teams etc
Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.
Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not
necessarily exclude you from this post but under the Act, we must have details. An Enhanced
Disclosure will be sought in the event of a successful application for this post and therefore
you will be required to give details of spent and unspent convictions disclosed above. YLC
operates under the Revised Code of Practice for Disclosure and Barring Service.