It systems manager jobs in Birmingham, west midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.
The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.
Responsibilities
1. Financial Management and Reporting
- Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
- Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
- Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
- Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
- Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
- Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
- Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
- Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
- Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
- Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
- Oversee accounts payable and receivable.
- Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
- Manage all banking relationships.
2. Policy and Procedures
- Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
- Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.
3. IT, Contracts & Data Protection
- Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
- Support the COO in drafting and implementing ASC’s IT strategy.
- Tender and manage SLA and relationship with external IT provider.
- Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
- Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
- Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
- Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
- Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
- Work with COO in response to reactive data protection issues and incidents
4. People Management
- Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
- Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
- Contribute to creating a collaborative team culture aligned with ASC’s values.
5. Other Responsibilities
- Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have
Essential:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
- Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
- Dependable, resilient with the ability to remain composed and effective under pressure.
- Self-motivated, resourceful, and proactive in taking initiative.
Experience you will have
Minimum
- Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
- Experience of contract and SLA management, including reviewing and monitoring provider performance.
Essential
- Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
- Line management experience supporting the performance and development of team members.
- Experience of overseeing IT services or outsourced IT support arrangements.
Desirable
- Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.
Skills you will have
Essential
- Strong numerical and analytical skills to effectively analyse financial reports
- Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
- Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
- Able to produce accurate and reliable work.
- Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
- Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.
Knowledge you will have gained
Minimum:
- Working towards qualification in ACA, ACCA, CIMA or experience to this level.
Essential:
- Practical knowledge and understanding of management accounting principles and techniques.
- In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.
Desirable:
- An understanding of Data Protection law and practice
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 9th February.
Interviews will take place on Monday 2nd March & Tuesday 3rd March.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
This newly created role is responsible for the day-to-day processing and recording of financial transactions at ASC. The post holder will support the Finance & IT Operations Manager by ensuring financial data is accurate, up to date, and compliant with internal processes. The role will also be the first point of contact for routine finance queries across the organisation and will contribute to maintaining clear and accurate financial records, reports, and documentation.
Responsibilities
1. Accounts Receivable & Invoicing
- Prepare and issue sales invoices in line with contractual terms and approvals.
- Record invoices accurately and issue receipts where appropriate.
- Identify and resolve invoicing issues and accounting discrepancies.
2. Accounts Payable & Creditor Administration
- Maintain the creditor ledger and schedule regular payment runs.
- Ensure payments are approved and processed accurately and on time.
3. Bank Reconciliation
- Prepare and reconcile bank accounts to Quickbooks system, on a weekly basis.
- Ensure all entries in Quickbooks are complete, accurate, and supported by documentation.
- Ensure the integrity of the accounting system and support internal controls.
4. Payroll Administration
- Prepare and administer payroll in line with approved processes.
- Ensure all payroll data is accurate and submitted to the outsourced provider on time.
- Support the Finance & IT Operations Manager with payroll requirements.
5. Other Requirements
- Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.
- Act as the first point of contact for day-to-day financial queries from colleagues.
- Maintain an accurate and full financial filing system.
- Run standard reports from Quickbooks accounting system to support reporting and filing requirements.
- Prepare documentation for internal and external audit purposes as required.
- Prepare and maintain process documentation and user guides for finance procedures to ensure consistency and continuity of operations.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have:
Purpose driven with a commitment to our mission and values.
Essential:
- Commitment to working within the principles of equity, diversity and inclusion.
- Proactive and willing to take initiative within defined procedures.
Experience you will have
Minimum:
- Experience in accounts payable and receivable, or similar financial processing.
- Experience of reconciling accounts and checking financial data for accuracy.
Essential:
- Experience in maintaining accurate financial records and filing systems.
Desirable:
- Experience in administering payroll or preparing payroll information.
Skills you will have
Minimum:
- Numerate, with the ability to work accurately with financial data.
- Proficient in the use of Microsoft Teams, Excel, Word, Outlook and accounting software (QuickBooks preferred).
Essential
- Good communicator (oral and written), able to respond clearly to colleagues' queries.
- Organised, able to prioritise tasks and manage time effectively.
- Able to produce clear, accurate records and documentation.
- Comfortable following financial processes and internal controls.
Knowledge you will have gained
Essential
- Basic understanding of accounting principles (e.g. double-entry bookkeeping, invoices, payments).
- Understanding of the importance of confidentiality and data security.
Desirable
- Familiarity with payroll processes.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form (a link to this can be found on the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification.
If you want support applying, please email us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 2nd February
Interviews will take place on Wednesday 25th February & Thursday 26th February.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
Within commuting distance of London, Birmingham, Blackburn, Doncaster, Bradford, Redcar or Bristol
£52,413 (plus London weighting if applicable) + benefits
Fixed term | Full or part-time
NIoT is at the forefront of enhancing teacher development by generating and interpreting robust, school-led research. As a Senior Research Fellow, you will join a dynamic team of experts engaged in pioneering research and the effective mobilisation of evidence into practice. We are seeking individuals who are passionate about translating educational research into meaningful impact for practitioners and policymakers. If you are eager for a new challenge and committed to making a real difference in education, we warmly encourage your application.
About us
The National Institute of Teaching (NIoT) is a school-led and research-informed organisation operating across England providing teacher and leadership training, from initial teacher education (ITE) to a dedicated course for CEOs of multi-academy trusts. The NIoT is among the largest national providers of ITE and trains thousands of teachers a year, across four regional teams and six campuses. We are committed to high quality, evidence-informed teacher education, and are on a mission to improve the quality of teacher and leader development across the system.
About the role
In your role as Senior Research Fellow within our Impact team, you will take a lead in advancing research mobilisation focused on teacher training and professional development. Working in close partnership with the Head of Impact and colleagues across NIoT, you will play a central role in promoting the use of high-quality evidence, bridging the gap between research and teacher development, and building strong relationships with a wide array of stakeholders, including academics, educators, and policymakers.
A key responsibility will be to oversee the ongoing development of the NIoT’s Evidence Portal. Your work will empower those involved in designing and delivering professional development to make evidence-informed decisions. In addition, you will contribute to the refinement and delivery of NIoT’s Impact Framework, shaping the organisation’s self-evaluation, monitoring, and strategic planning processes.
The NIoT vision is a school system that nurtures the talents of teachers and leaders at all stages of their careers, so they can provide children with the excellent education they deserve. This is an exciting opportunity for someone looking to make a tangible and immediate impact to improve the quality of teacher and leader development at a system level.
Key benefits:
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Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
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Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
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Pension - Entry to the Local Government Pension Scheme.
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Salary Sacrifice Schemes – We offer salary sacrifice schemes for bikes, cars and tech!
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Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
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Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
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Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
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Support - Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
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Development - We fully support the development of our staff and ensure that you have high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
If you have any queries about this role, please email our recruitment team.
For more information and to apply, please visit our careers page via the apply button.
Closing date: 5.00pm on Sunday, 8th February 2026.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
The the engine room that powers grassroots transformation.
You've mastered the art of making things work smoothly – maybe in charity operations, facilities management, or business support. You know that every compliance checkbox ticked, every system optimised, and every pound saved directly translates into changed lives. You're ready to step up into a role where your attention to detail genuinely matters.
We're looking for a Senior Operations Officer who can keep everything running while keeping people at the centre. You'll be the person who welcomes callers seeking help, negotiates charity discounts with suppliers, coordinates staff onboarding, manages compliance, and ensures our Board can focus on strategy. It's operational excellence meets genuine compassion.
What you'll be doing
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Keep our operations safe and compliant – conduct risk assessments, manage health and safety, coordinate facilities maintenance, and ensure we meet all legal requirements.
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Enable brilliant people to do brilliant work – support HR processes from onboarding to exits, manage DBS checks, coordinate team events, and be the go-to person who solves problems.
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Be the first point of contact for people seeking help – answer calls with empathy, direct clients to appropriate support using your knowledge of local services, and ensure no one leaves Grapevine without assistance.
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Support recruitment and governance – process applications through our system, coordinate Board meetings, and provide key liaison support for trustees.
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Drive continuous improvement – review and enhance internal processes, explore AI and automation opportunities, and negotiate contracts that stretch our resources further.
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Manage the everyday essentials – coordinate post, emails, building access, waste collection, vehicle checks, and the hundred other details that keep a charity functioning.
What we're looking for
We need someone who combines operational excellence with warmth, resourcefulness with reliability, and efficiency with empathy.
You'll need:
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Experience in operations, facilities management, HR administration, or business support – ideally in the charity or public sector.
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Proactive problem-solving skills – you spot issues before they escalate and find creative solutions within tight budgets.
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Excellent organisational abilities and meticulous attention to detail.
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Confidence working independently while knowing when to escalate or collaborate.
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Strong IT skills and willingness to explore tools that improve efficiency.
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Understanding of health and safety regulations and risk assessment processes.
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Experience with HR systems, DBS processes, or recruitment support.
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Familiarity with charity governance and Board support.
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Knowledge of facilities management, including building safety and maintenance coordination.
Why Grapevine?
At Grapevine, we believe people in communities are the answer to the challenges they face – and we work alongside them to build power and create lasting change. For 30 years, we've been a nationally acclaimed example of community-led transformation.
You'll join a values-driven team that trusts you to make decisions, celebrates your initiative, and recognises that behind every operational task is a person we're enabling to change lives. We're high-trust, human-centred, and built on shared accountability. We repay out-of-hours effort with TOIL, cherish diverse lived experience, and never lose sight of the people behind the work.
Our offer:
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25 days annual leave plus bank holidays (pro rata)
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8% non-contributory pension (we pay it all)
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Flexible working arrangements
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Employee Assistance Programme
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Supportive culture with continuous learning baked in and real autonomy with genuine support
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A management team role where your voice shapes how we operate
Ready to make operations meaningful?
If you're excited by purpose-led work, comfortable with honest reflection, and believe that systems should serve people (not the other way round), we'd love to hear from you. Apply if you can see yourself as the person who keeps our award-winning work running smoothly while treating every caller, colleague, and compliance requirement with equal care.
Strengthening people, sparking community and shifting power in Coventry and beyond



Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.
About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.
This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.
What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
Closing date: Friday 30th of January
Interview date: Tuesday 10th of February
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
We are recruiting a Support Manager to provide clear leadership, coordination and oversight of our support services during a period of growth. This role is pivotal in ensuring our services are safe, sustainable, well-governed and responsive to patient needs, while supporting staff and volunteers working in emotionally demanding environments. You will work closely with the Director of Research & Programmes and collaborate across the organisation to align support services with wider strategy.
This is an ideal role for someone with experience managing support or community services in the charity or health sector, who values clarity, collaboration and compassionate leadership.
Key Responsibilities
Service Leadership & Oversight
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Provide operational oversight of Make 2nds Count’s support services, ensuring high-quality, consistent delivery.
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Embed clear processes, boundaries and decision-making routes across support activities.
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Monitor service activity, risks and capacity, escalating issues appropriately.
Safeguarding, Risk & Quality
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Act as the operational safeguarding lead for support services.
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Ensure safeguarding, incident reporting and crisis procedures are embedded, understood and followed.
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Support a culture of emotional safety and reflective practice.
Team & Volunteer Support
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Line manage and support staff within the support team.
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Work with the Director of Research & Programmes to ensure appropriate supervision structures are in place.
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Support volunteers and facilitators through clear guidance, training pathways and escalation routes.
Planning & Collaboration
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Contribute to service planning, improvement and prioritisation.
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Work collaboratively with colleagues across the charity, including fundraising and communications, to ensure joined-up delivery.
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Support the evaluation and development of services based on insight and learning.
About You
Essential
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Experience managing or coordinating support, community or health-related services.
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Strong understanding of safeguarding in sensitive or high-risk environments.
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Experience supporting staff or volunteers in emotionally demanding roles.
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Ability to bring structure, clarity and consistency to complex service delivery.
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Confident communicator, able to navigate sensitive conversations with care.
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Comfortable working remotely and managing your own workload.
Desirable
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Experience in cancer, health, mental health or lived-experience-led services.
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Knowledge of governance, data protection and information management.
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Experience working in a small charity or resource-constrained environment.
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Understanding of trauma-informed or compassionate practice.
Why Join Us?
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Be part of a mission-driven, patient-led charity making a real difference.
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Work with a supportive, values-led leadership team.
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Flexible, home-based working.
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Annual leave enhancements over Christmas and New Year.
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Opportunity to shape and stabilise vital support services at a key moment.
How to Apply
Please submit:
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A CV, and
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A supporting statement (no more than 2 pages) outlining how your experience meets the requirements of the role and why you are interested in working with Make 2nds Count.
We are committed to inclusive recruitment and welcome applications from people with lived experience of cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.
You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.
You will also take day-to-day responsibility for organisational administration.
This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.
You will be responsible for the line management of the part-time Office Manager and part-time Charity Administrator.
The client requests no contact from agencies or media sales.
Join NDTi and help drive meaningful social change
As a key member of NDTi’s Research & Evaluation team, you will play a central role in shaping, delivering and demonstrating the impact of our commissioned, grant‑funded and internally funded programmes. You will lead a varied portfolio of research and evaluation projects, ensuring high‑quality delivery and contributing to the wider development of our work.
This is an exciting opportunity for someone who is passionate about social justice, committed to inclusive practice, and eager to use evidence to influence change.
As our Research & Evaluation Manager, you will:
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Lead, design and contribute to research and evaluation projects, acting as a key liaison for staff and associates involved in delivery.
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Identify, synthesise and share learning from our work, showcasing innovative approaches, partnerships and achievements.
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Develop and refine research and evaluation methodologies and materials, ensuring a consistent, high‑quality approach across NDTi.
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Build and maintain a healthy pipeline of opportunities, negotiating, securing and managing a range of contracts.
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Grow and nurture diverse networks, generating new contacts and opportunities for both yourself and the wider organisation.
Key responsibilities
Day to day, you will manage and deliver a portfolio of projects, ensuring each is completed on time, within budget and to a high standard. This includes:
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Designing and planning research and evaluation projects, including developing theories of change.
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Facilitating stakeholder workshops and sessions, undertaking qualitative and quantitative fieldwork, and conducting evidence reviews.
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Analysing data, producing high‑quality reports and creating a range of outputs.
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Writing and publishing blogs, reports and other resources tailored to different audiences.
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Working collaboratively with colleagues to share learning across NDTi, stimulating creativity and informing future work.
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Managing associates and partners involved in your projects, ensuring clear communication and alignment with NDTi’s mission, policies and contract protocols.
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Developing your professional profile and cultivating relationships that strengthen NDTi’s visibility and influence.
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Leading or contributing to proposals and tenders to secure new work aligned with NDTi’s mission.
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Supporting organisational income targets and quality standards.
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Representing NDTi at national, regional and local networks and forums.
Person specification
We’re looking for someone who brings both expertise and values‑driven practice. You will have:
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At least three years’ experience delivering high‑quality research and evaluation activity.
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Proven experience conducting fieldwork, including qualitative and quantitative data collection and analysis.
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Experience using a range of methodologies, with strong analytical and reporting skills.
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Ability to interpret and present complex data to varied audiences.
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Strong project management skills, with a track record of delivering work to agreed timescales and budgets.
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Experience writing reports for publication and diverse audiences.
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Knowledge and understanding of social inclusion issues.
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(Desirable) An honours degree and/or postgraduate qualification in a relevant social science discipline.
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(Desirable) Personal experience of health or social care services, or experience as a family carer.
The closing date for completed applications is 9am on Monday 2nd February 2026.
Interviews will be held on Wednesday 11th February in person (Bath)
To inspire an inclusive society where people can live the life they choose. We exist to make change happen by celebrating what’s possible, supporting
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Finance & Corporate Services Division is recruiting for the position of Senior Systems Accountant to join its dynamic team based out of its offices in Birmingham, UK. The organisation currently operates to a hybrid working model.
Job Purpose
The Senior Systems Accountant is a key role within Islamic Relief’s Finance team, providing ongoing strategic and operational support for our cloud-based financial system, Unit4 ERP (version 7 – Cloud Release). This role ensures that the finance system is optimally configured and maintained to support efficient business-as-usual (BAU) operations across the organisation.
You will act as the organisation’s Unit4 SUPER user and subject matter expert, responsible for system administration, user support and training, issue resolution, and driving continuous improvement. Working closely with Finance, IT, and system users, you will ensure the ERP system supports accurate financial reporting, robust internal controls, and process efficiency.
This is not a project implementation role it focuses on the long-term embedding, optimisation, and support of Unit4 ERP7 (CR), delivering both strategic oversight and day-to-day system management.
The successful candidate must have:
- Fully qualified accountant (e.g., ACCA, CIMA, CIPFA) or equivalent with proven delivery of ERP system administration, configuration, and optimisation in a live finance environment.
- Strong hands-on experience with Unit4 ERP v7 Cloud (financial modules) in a support or administration role.
- Strong understanding of financial controls, accounting principles, and reporting frameworks.
- Proficiency with reporting and analysis tools (e.g., Power BI, Excelerator).
- Ability to diagnose and resolve system and user issues independently.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
Islamic Relief is a faith-based relief and development agency working to save and transform the lives of some of the world’s most vulnerable people.



The client requests no contact from agencies or media sales.
A fantastic opportunity for individuals with experience in financial management to join our team as Finance Manager (Mat Cover).
Start Date: First week of March 2026
As our Finance Manager you will be responsible for the smooth running of the financial administration of the charity. Working closely with the Director of Finance & Operations, you’ll create timely financial reports, budgets & forecasts to inform decision making.
As an experienced manager, you will bring strong financial management skills, efficient administrative systems oversight, and a proven track record of working effectively within small teams. Excellent communication and organisational abilities are essential, along with a proactive, solution-focused approach
Key Responsibilities:
- Financial Management: Oversee daily operations of the finance function, ensuring accurate month-end processes, preparation of management accounts, maintenance of the Xero accounting system, and strong financial controls and procedures.
- Team Leadership and Oversight: Manage and support the Business Administration and Finance Officer, reviewing reconciliations and ensuring effective financial operations, including accounts payable/receivable, cash flow, and corporate cards.
- Forecasting and Budgeting: Lead monthly and quarterly financial forecasting and support the Director of Finance and Operations in developing and monitoring the annual budget.
- Financial Processing: Ensure all transactions are supported with appropriate documentation, manage income recording with the philanthropy team, and oversee gift aid submissions.
- Payroll and Pensions: Process monthly payroll and pension contributions through Xero, manage HMRC obligations, and ensure staff expense claims are handled accurately and timely.
- Compliance and Governance: Prepare statutory returns for the Charity Commission and Companies House, ensuring compliance with all financial and legal reporting requirements.
- Uphold Envision’s values and be a role model for young people and volunteers.
- Ensure that all activity is delivered in line with Envision policies and procedures.
Essential Experience, Knowledge and Competencies:
- Prior experience of working in a similar role (min 2 years)
- Accounting qualification (e.g. AAT Level 3 or above, ACA, ACCA, CIMA) or Qualified by Experience
- Experience with IT systems – Office365, Shared drives
- Excellent communication skills, both written and oral, including the ability to present financial reports and information effectively to a wide variety of audiences.
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
- Experience with IT systems – Xero, SafeHR, Salesforce, Docusign
- Experience of the charity sector and its accounting requirements
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Monday 26th January
Please note:
- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
We are looking for a Deputy Cinema Manager to join the team at our brand new MediCinema based in Birmingham Children’s Hospital.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run 4 regular inpatient screenings each week which includes evenings and weekends. The post holder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
- Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends, so the role requires regular evening and Saturday working.
- On screening days be responsible for:
- Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
- Assist with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
- Support the development and roll out of any new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, building key relationships with hospital staff and our partner Birmingham Children’s Hospital Charity.
- Help develop and manage effective partnerships throughout the hospital and community
- Representing the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
- Deputise for the Cinema Manager as and when required.
- Provide holiday or emergency screening cover when required.
- Help manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the Birmingham Children’s Hospital MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced Disclosure check, which we will arrange.
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you. Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is seeking an experienced fund accounting consultant to deliver a short, fixed-scope diagnostic review following a recent finance system migration. The focus of this contract is to identify and triage discrepancies in fund balances ahead of an upcoming statutory audit.
This is a standalone Phase 1 engagement, with a clear written diagnostic as the primary output. Any follow-on support would be subject to findings and separately agreed.
Responsibilities
- Carry out a focused diagnostic review of fund balances following a finance system migration.
- Analyse discrepancies between legacy system balances, current system balances, and supporting fund schedules.
- Review available historical fund documentation and reporting to assess consistency and data integrity.
- Assess the treatment of opening balances and brought-forward positions at fund level.
- Identify whether issues are primarily data-driven, configuration-related, or reporting logic-related.
- Evaluate audit and governance risks and the proportionality of potential remediation options.
- Recommend a defensible historical cut-off for fund balances.
- Produce a concise written diagnostic note outlining findings, risks, assumptions, and recommended next steps.
Requirements
- Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
- Strong experience in charity or NGO fund accounting, including restricted and designated funds.
- Practical experience of finance system migrations and post-migration troubleshooting.
- Working knowledge of NetSuite, particularly fund or donor dimensions and reporting.
- Strong analytical skills and confidence working with complex or imperfect data.
- Clear written communicator, able to summarise complex issues succinctly.
- Comfortable working independently on a short, fixed-scope contract
Working Arrangements
- Short-term contract of approximately 5 days.
- Expected start January 2026.
- Fully remote, UK-based.
- Fixed scope Phase 1 engagement with a defined written deliverable.
- Right to work in the UK required.
The Partnerships Manager will play a pivotal role in delivering Youth Futures Foundation’s Employer Strategy.
You will embed and scale evidence-based practice across employer networks to create systemic change in how employers recruit, develop and retain young people.
This role focuses on influencing employer behaviour at scale – using evidence, partnerships and networks to embed the evidence of what works across organisations, sectors and places. It does not involve delivering employability support or 1:1 services to employers or young people.
You will be skilled at:
- Influencing organisational or systems-level change
- Translating research and evidence into practical action
- Working through partnerships, intermediaries and networks to achieve scale.
You will work with employer organisations, networks, sector bodies and system actors to ensure that Youth Futures’ evidence shapes decision-making, practice and investment – improving young people’s access to good work over the long term.
You will have a passion for tackling youth unemployment and a strong interest in equity, diversity and inclusion issues.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
HOW TO APPLY
Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 1 February 2026 at 23:59.
As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.
What you will do:
- Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.
- Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.
- Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity
- Manage costs and budgets for events, including forecasting, estimates and future year planning.
- Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.
- Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.
- Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.
To be successful in this role you will have:
- Previous experience of working in a fundraising role for a UK registered charity
- Experience of successfully managing a portfolio of third-party events
- Proven track record of successful relationship management with donors/ fundraisers
- Proven track record of working effectively in a team
- Experience in creating and monitoring budgets
- Experience using Raiser’s edge or a similar CRM database.
- Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation
- Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
- Understanding of events fundraising
- Competence in the use of IT tools including Word, Excel and PowerPoint
- Ability to work some unsocial hours and travel to meetings / events as required across the UK
Please visit the careers site for the full job description and person specification for the role.
Salary: £31,537 per annum (SCP 18) progressing by increments to £34,434 per annum (SCP 23)
Hours: 36 hours per week
Location: Warrington; but will accept applications from across the UK to work remotely and travel to Warrington as and when required. Occasional travel across the UK will also be required for this role.
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 8th February 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
We are recruiting for a permanent Lead Business Analyst (data) to join the Service Design team. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.
As Lead Business Analyst (Data) at the National Lottery Community Fund, you will be the strategic authority for data and analysis, operating across all levels of the organisation within a multidisciplinary, agile digital environment (by partnering and cross functional working with digital, technology, business intelligence and funding teams). As a recognised subject matter expert, you will provide thought leadership and authoritative guidance in all aspects of data, business, and systems analysis, ensuring the Fund’s digital and organisational ambitions are realised.
You will set a clear strategic direction for data and analysis, navigating complexity and engaging confidently with senior audiences to influence decisions at pace. This includes shaping the prioritisation of complex data requirements, enabling both long-term strategic decision-making and short-term tactical solutions, while ensuring all proposed approaches align with the Fund’s overarching strategy and digital vision.
Through a comprehensive and expert-level understanding of business processes, operational systems, and organisational data, you will act as the principal point of contact for Fund-wide business definitions, processes, scalable data products/services, and data standards. You will ensure these are secure, legal, accessible and compliant by design.
From a business perspective you will define and lead how data will impact existing/future business processes, data management responsibilities, tools, and governance processes, enabling continuous improvement in data practices and compliance with governance policies. You will also be analysing how data impacts across the Funds technical architecture landscape and systems.
As an expert in business analysis, you will also set the strategic direction for the discipline itself, mentoring and managing a small team of business analysts while cultivating a strong community of practice. You will build analytical capability across the Fund, embedding business analysis as a core enabler of digital transformation.
Key responsibilities may include:
- Set the strategic vision and direction for business analysis across the Fund’s digital services from a data perspective.
- Own and govern the business analysis methodology, designing and implementing robust data collection, instrumentation, and reporting processes. Safeguard the accuracy, integrity, and quality of data across the Fund.
- Ensure data analysis is technically robust, assess the impact across the Funds technical architecture landscape and systems and ensure recommendations strategically align with organisational goals.
- Analyse a wide array of data, research, insight, and metrics to inform service, product, and business process redesign.
- Act as the authoritative voice for data and analysis within the digital team, providing expert advice and strategic recommendations to senior leadership and business areas.
- Lead, mentor, and coach colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis across the Fund.
Interview details:
- Date: Week commencing 23rd February 2026
- Format: Virtual
- Location: UK-wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
We will be hosting a briefing session on: Tuesday 28th January 2026, 1pm. To register or ask any questions, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Deep knowledge of data frameworks, data regulatory standards and data legal compliance.
- Proven experience of carrying out data analysis using different analysis methodologies across a complex technical/systems architecture landscape.
- Ability to analyse and use a range of data to make recommendations and implemented business process re-engineering to support organisational goals and strategies.
- Experience of implementing rigorous data governance, quality assurance, and validation practices to ensure trusted insights that drive strategic decision-making.
- Ability to provide expert advice, strategic recommendations and influence senior leadership and business areas that improve digital services while maintaining data integrity and compliance.
- Ability to act as a bridge between technical & non-technical colleagues when discussing complex data problems and solutions.
Desirable Criteria:
- Led, mentored, and coached colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis within an organisation.
- Holds or is working towards an industry-recognised qualification in Business Analysis (e.g. BCS International Diploma in Business Analysis) or Data Analytics (e.g. IIBA Certification in Business Data Analytics), although practical experience is more important
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).
It starts with community.
The client requests no contact from agencies or media sales.












