At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of having strong support in our House teams.

We are excited to be able to offer a position within our Finance, Data and Technology department at Ronald McDonald House Charities. We are looking for an IT Support Analyst who is self-motivated and able to work independently to support our operations. You will have a proven track record of working in IT Service Delivery and will be responsible for ensuring the highest level of IT Support across our UK estate, including our 12 Houses.

Working with the Systems and Technology Manager, you will strive to create a technology-focused environment, ensuring technology is used as an enabler for our internal teams, at a time of growth in the Charity when there is more focus on technology than ever before. You will act as first response through providing support by phone, email and our ticket management systems, and gather common problem information to reduce incidents. The role is field based and may require frequent travel within the UK.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply. Closing date for applications is midnight on Sunday 7th March 2021.

RFEA are looking for a highly motivated Salesforce Administrator to lead the ongoing development of a Salesforce Non Profit Success Pack (NPSP) deployment across our Veteran's services. This role is part technical, part project manager, part administrator and part Salesforce analyst responsible for executing the day-to-day configuration, support, maintenance and improvement of our Customer Relationship Management (CRM) platform.

The successful candidate will have a record of success in adopting, maintaining and improving new information technology platforms and processes and will work closely with our Management Team and subject matter experts to identify, develop and deploy our new business processes including: Operations, Compliance, Business Development and Communications.

The Salesforce Administrator is expected to comply with all RFEA Data Protection Procedures, Privacy Framework, Policies including Safeguarding, Health and Safety as well as Operational Procedures Work Instructions.

The position is initially for 12 Months with possible options to extend.

Salary is between £30,000 and £35,000 depending upon experience. The appointment will be based in either Birmingham or London.

Specific Duties and Responsibilities:

• Serve as primary system administrator for the Salesforce environment
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Manage Salesforce integrations
• Ensure all changes are adopted and embedded by clearly communicating and documenting the changes with/ for all relevant users
• Coordinate the evaluation, scope and completion of new development requests
• Work with the Compliance Manager to establish suitable processes to support administrative, development, and change management activities
• Able to deliver end-to-end configuration and change management of the system when improvements are implemented
• Manage delivery of work products by external contractors for large-scale implementations of new functionality
• Assist in training of new users and grow the Salesforce skill set across the charity
• Spearhead all saleforce training across the charity.

Key Skills Required:

• Excellent project management skills and a positive attitude
• Ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving skills
• Exceptional verbal and written communication skills
• Ability to communicate effectively at all levels of the charity
• Ability to critically evaluate information and distinguish user requests from the underlying true needs of the charity
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes

PERSON SPECIFICATION

RFEA Values

• Expert – We are always professional and knowledgeable, delivering the highest quality support.
• Supportive – We are respectful, helpful and empathetic to the needs of others.
• Passionate – We have a genuine belief in out cause and a powerful desire to support our clients.
• Open and honest – We trust each other, are open and candid, and take ownership of our actions.
• Resilient – We are flexible and adaptable to change, encouraging innovation and creativity.
• Collaborative – We thrive on new challenges, and building relationships and partnerships.

Essential Competencies

• Salesforce Admin ADM201 certified.
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Motivated self-starter with ability to work cooperatively within an integrated team dedicated to achieving successful outcomes
• Strong understanding of Salesforce best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements

To apply, please submit your CV and a personal statement. It is important that you include evidence of your Salesforce TrailBlazer profile within your application.

The closing date is 1st March 2021. Interviews will take place mid-March with the successful applicant starting In March/April.

The successful candidate will be required to undertake Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years. An Enhanced DBS disclosure will also be required.

We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to specifically support the delivery of our multi-million pound Health and Social Care contract.

You will use your commercial focus and expertise to drive best practise in the project, category managing all aspects of spend from RfQs for tail-end to tendering for large project procurements.  You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement strategy, driving value for money, strategic projects and managing the supply chain.

You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. You’ll also look after the management of KPIs and the development and delivery of a supply chain map for the team, and will ensure all administration is carried out in a timely manner.

This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background of procurement.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform!Develop your skills for your career and your role
• The Trust will contribute 5%of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

USE YOUR KNOWLEDGE OF TECHNOLOGY AND YOUR ORGANISATIONAL SKILLS TO HELP AMAZING CHARITIES AND NONPROFITS CHANGE THE WORLD.

**Please note we will be interviewing for this role on an ongoing basis, so please fill out the short form below as soon as you can if you are interested in the position.**

We are The Developer Society, a fully not for profit co-op digital agency based in the UK, working exclusively with charities, NGOs and mission driven organisations. We exist to bring our expertise and experience across development, design, project management, and strategy to the groups making the biggest impact in the world. This includes some of the biggest and most innovative changemakers in the UK and around the world such as: Samaritans, Macmillan Cancer Care, Oxfam International, War Child, Help Refugees, Mercy Corps, 38 Degrees, and many more.

We have a busy end of 2020 coming up and we are looking for someone to join our team who can help us run our projects in a smooth and calm way. You’ll work directly with our partners and our team to align project scope and features, and ensure that everyone has what they need to get the job done. You’ll be planning and writing project documentation, running kickoffs and facilitating sprints, meetings, and key project milestones. You’ll help keep our projects focused, on track, and delivering brilliant results for some of the most important orgs in the world.

THE ROLE INVOLVES...

• Being flexible and responding to changes in projects as they arise
• Playing an active role in scheduling and leading all meetings including kickoffs
• Planning projects so that they are completed within defined time and budget
• Monitoring progress of projects to make sure they meet targets and partner expectations
• Supporting teams and working to reduce their stress levels through problem solving and communication
• Producing clear read outs of activities, milestones, costs, and risks at all times
• Checking in with teammates to ensure they are not over-scheduled on project tasks and have everything they need to work effectively and efficiently
• Collaborating and communicating regularly with internal team leads on project resourcing, progress, and challenges
• Providing regular status updates to partners

WE ARE LOOKING FOR SOMEONE WHO IS...

• Comfortable with all things tech and digital (you don’t have to able to write the code but you know the difference between your HTML and your APIs) REQUIRED
• Familiar with project management methodologies and approaches to software development REQUIRED
• Big hearted and keen to make the world a better place REQUIRED
• Organised and self-motivated REQUIRED
• Keen to share skills and learning with the team REQUIRED
• A great communicator REQUIRED
• A PM process expert (to help us improve our internal ways of working) REQUIRE
• Upbeat, friendly, and a positive addition to the team REQUIRED
• Available to start immediately (or very soon after an offer is made) REQUIRED
• Experienced working with charities and nonprofits NICE TO HAVE BUT NOT REQUIRED
• A tech expert NICE TO HAVE BUT NOT REQUIRED

If that sounds like you, then we’d love to hear from you!

CONTRACT DETAILS

Start date: as soon as available

Salary: £32,000 - £45,000 depending on experience

DEADLINE

We will reach out to candidates on an ongoing basis until the position is filled.* If you’re interested please complete the short application form (it really is short!) as soon as possible.*

35 hours per week
Based in Birmingham
Job Ref: 963

We are currently recruiting for Lead Workers for our Housing Support Teams.

Our Housing Support Lead Worker Service provides housing-related support for Vulnerable Families in temporary accommodation, Single Adults and Couples & Survivors of Domestic Abuse. We support people to prevent the loss of their accommodation if it is at risk, or help them find/settle into suitable alternative accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Lead Worker, you will be expected to:

• Be motivated, committed and confident at liaising with other professionals.
• Be able to work autonomously, and as part of a team.
• Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
• Effectively manage your own caseloads and time.
• Provide individual, tailored support, in accordance with the agreed support plan.
• Assess and manage risk.
• Maintain accurate records.
• Understand the importance of maintaining professional boundaries.
• Ensure safeguarding protocols are followed.

You will be part of a team reporting to a Team Leader and Service Manager. We will provide a supportive work environment and appropriate IT equipment, including a smart phone and laptop. You will have the freedom to manage your caseload as you see fit, supporting your service users to achieve the best outcomes for them. Working collaboratively with your colleagues and other agencies, you will receive regular supervision from your Team Leader who will be there to support and encourage you.

To download an application pack, visit our website via the apply link.

Unfortunately, we are unable to accept CVs.

Closing date: Rolling Recruitment

Interviews: TBC  

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work

Registered Charity

No. 1061582.

Job reference: 000941

Job posted date: 23/02/2021

Department: Witness Service - National

Interview date: 15th March 2021

Locations: Birmingham Magistrates Court & Birmingham Nightingale Court sites 

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You will  be responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We welcome applications from diverse candidates who can demonstrate transferable skills.

This post is subject to enhanced vetting and barring check.
You will love working with us because:

• We value diversity and equity
• You will be a part of a fantastic team who works collaboratively and inclusively, using cutting edge IT solutions to help us work better together
• You will be making a positive difference in people’s lives
• Your health and wellbeing is important to us, we have a comprehensive Employee Assistance Programme, including access to counselling sessions, both online and on the phone support.
• Your future financial health is helped by a generous pension scheme
• You can further your career with training and development tailored to you
• You will have access to an online employee support networks and forums
• Generous annual leave allowance starting at 26 days plus bank holidays with an additional 4 days off at the end of the year
• Opportunity to buy additional annual leave
• Generous maternity pay and shared parental leave
• 3 days paid volunteering each year
• Discount scheme
• Cycle to work scheme
• Inhouse mentoring scheme

About us: 

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales.

The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. 

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

We are looking for a person who is highly motivated and enthusiastic to support the Chief Executive, Chairperson and Boards of Trustees of Age UK Birmingham and Age UK Sandwell. You will undertake a range of administrative and secretarial duties for the organisations, as well as support the Chief Executive and Board to facilitate the general efficiency and governance of Age UK Birmingham and Age UK Sandwell.

You will administer HR activities and utilise and develop a range of systems to support efficient, high quality HR processes and practices across the organisations.

You will be able to demonstrate commitment to the values and mission statement of Age UK Birmingham and Age UK Sandwell, by providing the highest possible level of service to your internal customers.

Application forms must be completed fully; CV’s will not be accepted.

The deadline for applications is 12 noon on Friday 26th February 2021 

Interviews will be held on a date to be arrange, week commencing 8th March 2021

About Us

The National Lottery Community Fund is the largest funder of community activity in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities and community groups. 

We support a wide range of projects with grants ranging from as little as £500 to multi-million-pound programmes.

Last year alone we gave out over half a billion pounds (£588.2 million) of National Lottery funding to over 14,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. Over eight in ten (83%) of our grants were for less than £10k, going to grassroots groups and charities.

We are here to support people and communities through bad times as well as good – and that has never been so important as this year. Thanks to National Lottery players, we’ve been able to respond quickly and positively to communities working hard to mitigate the impact of COVID-19. Their efforts have been humbling and inspiring and we’re delighted to have been able to help by distributing over £400 million pounds in National Lottery funding alone across the UK since the first lockdown began in March 2020.

About the Role

This is an exciting opportunity to play a key part in our People Team, helping shape our recruitment strategy. You will be responsible for managing and co-ordinating all the Fund’s recruitment activity, developing our approach and promoting best practice.

An experienced recruiter with expertise in developing recruitment practice, you will advance existing recruitment policies and procedures so that they are aligned to best practice and reflect our varied recruitment requirements. You will be responsible for the day-to-day management and development of our Applicant Tracking System (ATS), utilising this to ensure smooth processes for both hiring managers and applicants.

With your first-class customer service skills, you will be the first point of contact for recruitment and onboarding queries. Working with hiring managers you will develop selection processes best suited to their recruitment campaigns.

You will utilise your knowledge of candidate attraction to work with our brand team to develop our employer brand. You will actively identify and source talent for a variety of roles through relevant networks and social media channels. You will build and maintain relationships with recruitment agencies.

You will work with our People Business Partners to understand future resource requirements that arise from business planning and restructuring processes. You will coach and develop line managers and, working with our L&D team, develop training modules around key recruitment skills for managers.

Contract Type: 6 Month Fixed Term Contract

Hours: 37 Hours per week, flexible working considered

Interview Date: w/c 8 March 2021

Location: Multiple

Essential Criteria

• Demonstrable experience of working as a recruiter either internally or with an agency
• Excellent communications skills, being able to adapt your style for a range of stakeholders
• First class organisational skills, with experience of managing multiple recruitment campaigns at once

Desirable Criteria

• Ability to work independently and leverage relationships to deliver best results for the Fund
• Skilled in using LinkedIn and other external networks to attract and source talent
• An understanding of our values

For You

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

• Generous annual leave and company pension scheme
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
• Enhanced paid maternity, paternity and adoption leave
• Season ticket and cycle to work loans
• Paid volunteering leave

How to Apply

Visit The National Community Fund website for further details about the vacancy and our application process.

Equal Opportunities

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

We are recruiting a full time (35 hrs per week) Key Worker to lead on a new and exciting project working with people who’ve experienced homelessness and have been involved with the criminal justice system. The projects aim is to develop best practice, improve the local response and involve people with lived experience to create a service user led forum. The post holder will work with a small caseload of service users providing support to help them identify their strengths, goals, and aspirations.

Harris Hill is recruiting for a Director of Finance and Business for this Well-Established Charity based in Birmingham

The position: Reports directly to the CEO and part of the Senior Leadership Team

Direct Reports: 2 x finance admin and 1 x IT

Location: Birmingham (with option of remote working)

Hours: 4 or 5 days a week

FTE salary: 50,000pa to 55,000pa

Person Spec

* Qualified accountant (CCAB/CIMA/ACCA) - essential
* At least 5 years experience as an accountant
* At least 3 years senior leadership experience
* Experience in registered charity or health & social care (essential)
* At least 2 years experience of working at board level
* Proven track record of facilitating growth and development
* Proven track record of facilitating change and continuous improvement
* Proven track record of successfully implementing new IT systems
* Good understanding of IT systems including SAGE (or equivalent finance systems) and Salesforce (or equivalent CRM system)

Job purpose & Business

* Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements
* Oversight of all HR including recruitment, resource planning, pay & rewards, and Health and safety (with support from out-sourced HR support) and supporting and motivating staff team
* Oversight and continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation
* As business manager lead on risk management and KPI dashboard reporting to trustees and deputise for CEO on internal matters as required

Job purpose & Finance

* You will provide Strategic Financial Leadership through strategic planning and robust reporting to ensure financially sustainability and facilitate growth of the organisation in order to maximise impact in line with charitable objectives
* Company secretary and oversight of HR, IT & H&S
* Financial oversight & leadership
* Provide robust financial information to inform and improve operational management and decision making to further the charities objectives
* Ensure financial sustainability of the charity and facilitate growth and development to further charitable aims
* Ensuring appropriate financial probity and controls in place
* Financial planning including budgeting and forecasting
* Financial reporting including monthly management accounts so Directors and Trustees understand the financial health of the organisation
* Financial compliance including with HMRC and Charity Commission
* Facilitating Finance Sub Committee of the board in coordination with Treasurer
* Support Chair of FSC in providing assurance to the Trustees in relation to financial strategy, performance and financial sustainability
* Effective management of financial risks as part of organisational approach to risk management
* Oversee and be responsible for the preparation and submission of all statutory
* Financial accounts and returns
* Ensure effective Payroll function and Pension scheme
* Effective procurement procedures to ensure services are best value for money