The succesful candidate will manage an exciting portfolio of services supporting older and vulnerable people in Lewisham and Southwark, and help us to develop innovative and effective new services.

The Director of Services will support the CEO to ensure the future development of AUKLS by leading the provision of high quality, relevant services to older and vulnerable people across the two boroughs. The post holder will work with a collaborative team approach, involving all staff and valuing their contribution. The post holder will provide clear direction and leadership which supports and delivers our strategic goals.

Please note: This role will be based at our offices in Southwark and Lewisham.

How to apply: Please click on apply button and follow further instructions.

We live in a country with an ageing population – by 2040, 1 in 4 people in the UK will be 65 or over.  At Independent Age we want to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. Our organisation campaigns and provides services to ensure people can enjoy being independent, financially secure, healthy, active and connected in older age. 

It’s an exciting time to join Independent Age and help make a positive impact on the lives of older people. Due to an internal promotion, we have an opportunity to join our ambitious and dynamic policy team.

As people age, they are often let down by the systems in place to support them. Whether they struggle to manage health and care needs or to access financial support, many older people and their families miss out on support when they need it most.

At Independent Age, our policy team analyses the problems that affect people as they grow older, and develops tangible solutions to ensure that no-one feels ignored, isolated and marginalised.

This role is situated in a department that brings together policy, campaigns and public affairs professionals. It will provide vital support to our policy and research activities, ensuring our work delivers the maximum possible impact for older people.

The ideal candidate will have:

• A minimum of 1-2 years previous experience in a policy and/or research role or a related field.
• Excellent writing skills and the ability to flex writing styles across a range of platforms including reports, briefings, social media posts and blogs.
• Sound knowledge of policy issues as they affect older people.
• Experience of conducting qualitative or quantitative research work.
• Experience of building good working relationships with a variety of internal and external stakeholders.
• Ability to collaborate effectively within a team and across teams with different functions.
• An understanding of how policy, public affairs and campaigns activity interacts to create positive change.
• Proven ability to work independently and proactively to meet strict deadlines on a number of concurrent tasks.
• A high level of attention to detail.
• Strong IT skills including use of Microsoft Office packages.

If you are interested in this role please click to apply, by submitting your full CV and Covering Letter detailing how you meet the person specification.

Closing date: Sunday 26th April 2020

Interviews will be held on: Monday 4th May 2020.

20.

Overview

Improbable is recruiting an Events Producer (known in the company as the Open Space Producer) to join us from Spring 2020. This is a central role within the company. Key responsibilities include:

• Shaping, planning and managing our Open Space events;
• Nurturing relationships with partners;
• Developing Improbable’s corporate Open Space for Hire offer;
• Looking after the nationwide community of arts folk who engage with our Devoted & Disgruntled programme.

Open Space (or more formally, Open Space Technology) is a system used to run meetings and events in which participants create and manage their own agenda of parallel working sessions around a central question. Improbable uses Open Space to run events and to inform our internal meetings, rehearsal rooms and office work. You can read more about Open Space on our Devoted & Disgruntled website (just search "Devoted and Disgruntled").

About Improbable

Led by Phelim McDermott and Lee Simpson, Improbable is a theatre company that defies categorisation. We create work on every scale from remarkable productions in the great opera houses to tiny improvisation gigs in the tiniest venues; we are at the forefront of arts activism through Open Space, and create ground-breaking participation work; we help to hold the history of improvisation, and to shape and secure its future through the International Institute of Improvisation, the iii!.

At the heart of our work is the practice and philosophy of improvisation, and all our work draws on improvisatory processes such as Open Space and Worldwork. This is true even for the large-scale opera and music theatre pieces that form the bulk of Improbable’s upcoming programme. We are a company that follows our intuition.

Improbable was founded in 1996 as a limited liability partnership; became a charity in 2014; and is a National Portfolio Organisation of Arts Council England 2018-22.

Purpose of the Open Space Producer Role

The Open Space Producer is responsible for the shaping and delivery of Improbable’s Open Space events. There are two main strands to this work: Devoted & Disgruntled and Open Space for Hire.

1. Devoted & Disgruntled (D&D) is an ongoing conversation about theatre and the performing arts. Created in 2005, and facilitated using Open Space, Devoted & Disgruntled brings together artists, audiences, funders, front of house staff, puppeteers and production managers to work together on key questions in theatre and the performing arts. The D&D programme comprises one annual 2.5 day event and several smaller half-day events each year, and operates across the country. Its website holds an archive of past conversations, and a platform for ongoing discussion. D&D is the largest gathering of independent artists and arts practitioners in the UK.
    
2. Open Space for Hire is what we call Improbable’s facilitation of Open Space events for external organisations. Over the last few years, this has grown to become an increasingly significant part of the charity’s work and of our annual income, and has seen us facilitate events for arts, charitable, governmental and commercial organisations. Recent Open Space clients include Turner Contemporary, Southbank Centre, the Wellcome Trust, the Academy of Medical Sciences, John Lewis, Open University, the Guilty Feminist / Joyful Resistance and the European Parliament.

The Open Space Producer is responsible for both these areas of work. They will work with the Artistic Directors to shape the D&D programme and with the Executive Director to hone Improbable’s Open Space offer to external organisations; and will work with the full team and external facilitators on the delivery of D&D and Open Space events. 

Key Details

• Reports to: Executive Director
• Line manages: Project and event teams as required
• Salary: £30,000/year pro rata, equivalent to £18,000/year for three days per week. The role is offered on an employed basis until March 2022 (the end of Improbable’s current NPO funding period), with the potential to be extended subject to continued funding. Improbable actively supports training and other CPD initiatives.
• Hours: This is a part-time post, 24 hours/week. We anticipate that these hours will be worked over three full days, but are open to other set-ups. This role will require working evenings and weekends at Open Space events, for which Improbable operates a Time Off in Lieu system.
• Holiday: 15 days/year (based on 25 days/year Full Time Equivalent) plus statutory bank holidays and Christmas holiday closures.
• Pension: Improbable offers a workplace pension through The People’s Pension.
• Place of work: The Open Space Producer will be based at Improbable’s London office. The role will require travelling and staying away from London as necessary.

How to Apply

For more information about the role (including person specification and full job description) and instructions on how to apply, please see our Recruitment pack.

Due to current circumstances surrounding COVID-19, our shortlisting and interview timelines may change. We will keep all applicants updated with any changes to our recruitment process.

Who is CFG?

At CFG, our vision is to inspire a financially confident, dynamic and trustworthy sector. Everything we do is led by our goal to enable charities to deliver more impact to their causes.

It’s our mission to put finance at the heart of social change organisations, making their money work harder and achieve the maximum positive outcome for their beneficiaries. Our members include over 1,400 charities, social change and public benefit organisations, all working hard to improve the lives and outcomes for their beneficiaries – often on a tight budget.

The role

We are looking for a membership and marketing enthusiast with a commercial brain, who has the ability to understand and identify member need and be completely at ease in the digital environment. The ideal candidate will have CRM knowledge and the ability to ensure systems are developed to meet organisational need.

Looking for someone who is comfortable analysing data and able to draw insights from market intelligence and member feedback. Someone who strikes a superb balance between commerciality and service provision so that our offerings are tailored, sustainable and effective; leading the team and providing expertise.

Why work for us?

We are a friendly team with a great sense of humour that enjoys the work that we do. There is lots of potential for development for talented individuals within CFG, and we can provide an excellent platform for career progression within the sector. We also offer a superb range of benefits including flexible working and a generous pension contribution.

Deadline for applications: We will be reviewing candidates as and when we receive CVs and cover letters and will appoint as soon as we meet the right person. Therefore, to avoid disappointment please apply early. This position is available immediately.

Quaker Social Action is a charity and a limited company, founded in 1867, to address poverty and social exclusion. We are based in east London and support around 3,000 people each year through a diverse and innovative range of practical projects.

We are seeking an ambitious head of operations to play a central role in shaping the strategic and operational direction of QSA. Joining the senior leadership team at our office in Bethnal Green, you will be a dynamic thinker, possessing a strong people-focus and a passion for maintaining organisational wellbeing.

You will oversee all service delivery, supporting project teams to ensure we are meeting the strategic vision for each area of our work. This responsibility will include taking a lead on QSA’s impact, using a well-tested structure to capture evidence and reflect upon our practice. The role will report directly to QSA’s director, who you’ll work closely with to provide effective and appropriate accountability to the board, whilst taking the lead on strengthening QSA’s systems and processes.

This is an excellent opportunity within an organisation that is small enough to see the direct benefit of your endeavours. We are looking for an exceptional person who is motivated by contributing in a pivotal role at an organisation with a reputation for delivering work of the highest standard.

Visit our website or download the job pack to apply.

Penrose is looking for a talented and passionate individual to coordinate and deliver a comprehensive programme of activities supporting people with personality disorders to resettle in the community and lead happy, healthy lives, free from crime. A critical component of a new pan-London service, this role will be the designated lead for partnering with local agencies and support services, and ensuring that each site is able to offer a fulfilling range of meaningful interventions and that our residents are involved in all stages of the process.

The Collaboration and Activities Coordinator will also be the lead for ensuring a smooth transition from our supported accommodation into independent living, by ensuring that every resident is equipped with tools and a package of local support services at the point of move-on.

As part of the Offender Personality Disorder (OPD) pathway, Penrose will provide supported accommodation for 12 men and 4 women across three residential sites in Lambeth, Lewisham and Redbridge. Working in partnership with NHS England and HMPPS and receiving referrals from the National Probation Service, we will support men and women in the pathway being released from prison, secure healthcare settings or moving on from Approved Premises. Our 24-hour service will provide far more than a roof over people’s heads; it will offer a base for a range of 1-1 and group interventions, delivered by our teams and by external partners, that will equip residents with the skills and confidence to move-on safely into independent living.

This is an exciting opportunity to make a real difference supporting some of the most complex people in the criminal justice system and helping make communities safer. We are looking for an experienced individual with the motivation and commitment to coordinate, design and facilitate a suite of activities supporting residents within an enabling environment.

Main Duties:

· Designing, coordinating and facilitating a programme of activities and interventions for OPD residents across 3 sites

· Liaising with local and pan-London partner agencies to ensure each site offers a holistic package of interventions

· Provide transitional support for each resident as they move on into independent accommodation, equipping them with tools and a package of local support contacts

· To deliver training to staff (and residents as appropriate) to enable and empower them to deliver activities as required

· To be creative in involving the service users and ensuring they remain at the centre of the discussion and make choices and decisions.

· To work with the team of Engagement workers and support service users to achieve their goals, in line with their support plan.

· To liaise with external professionals, e.g. GP’s, probation officer, Care Coordinators etc.

· Ensure timely information sharing with Offender Managers and other key stakeholders to support robust risk management and positive resettlement outcomes

· Facilitate and or support group sessions

· Provide / arrange for various advice, advocacy and or information to service users in relation to physical health matters, substance misuse welfare benefits, education, employment and training, life skills and any other identified support needs.

· To positively respond to service users who may need assistance, seeking the support of the appropriate manager if necessary, in emergencies.

· Assist the staff team in managing security and safety, health & safety, maintenance, rent/charges collection, arrears and void control.

· Assist service users with arrangements for moving into the property, ensuring benefits are applied for, utilities connected, maintenance problems resolved, and that the property is properly furnished.

· To undertake administrative tasks as part of regular duties ensuring that these are completed accurately and in a timely manner.

· Ensure Service Users receive a high quality and responsive service.

· Promote and encourage best practice in HSE.

Excellent communication skills and being able to develop strong working relationships will also be crucial to this role. You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances.

You will have an ability to build rapport, motivate and inspire, and a keen eye for detail.

To apply we require your CV along with Supporting Statement (no more than 2 sides of A4) detailing how your knowledge and experience meets the requirements of the job description (this can be found on the attached Job Description) or completion of an application form. Please then send by the closing date.

Why work for us?

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

We are now seeking a Finance Officer to join our Resources team and assist in providing proactive, efficient and effective financial management of the Foundation’s charitable resources.  This is a new position and the post-holder will play a key role in ensuring internal financial systems and procedures are working efficiently and effectively, providing accurate and timely reports, as required.

Working closely with the Director of Resources, the Finance Officer will take day to day responsibility for the finance function and help to ensure all financial transactions are managed in compliance with internal policies, relevant financial regulations and funders’ specifications. The role will include ensuring financial records are clear, complete and up to-date, management of sales and purchase ledger processes, budget monitoring, contributing to the preparation of management accounts, and overseeing compliance with procurement and authorisation procedures. 

This is an exciting time to join the Foundation as we consolidate our internal procedures to match the demands of recent expansion and a high profile work plan. The role would suit an individual keen to develop their finance career within an economic and/or policy making environment. Previous experience in a similar role is essential, and experience of working with Sage accounting packages preferable. We also require excellent IT, organisation and time management skills, a meticulous attention to detail and the ability to innovate. For the right candidate, we offer support in becoming a part or fully qualified accountant (ACCA or CIMA).

The Resolution Foundation prides itself on analytical rigour and we strive to achieve standards of excellence in all our work. This commitment is matched by dedication to our core purpose, working to improve the living standards of those on low to middle incomes. These twin pillars of rigour and purpose underpin everything we do.

We offer a competitive benefits package and the opportunity to join our close-knit team at an exciting time in our development as we build on success and look to further raise our public profile and impact.

The Foundation supports flexible working and offers a range of family-friendly policies. We actively look to develop and grow the skills and reputations of our researchers, and provide training and development opportunities, including support for formal qualifications when applicable.

Due to the coronavirus outbreak, we are extending the deadline for applications until 09:00am on 23 April 2020. Interviews will be conducted remotely via video call and arrangements for start dates will be arranged on a case by case base with individual candidates. 

The Resolution Foundation is actively seeking to improve the diversity of our workforce and welcomes applications from all under-represented communities and groups. We are particularly keen to attract BAME candidates given their under-representation within economics and the policy making sector. We welcome applications from candidates from lower-income backgrounds and can provide financial assistance for interview expenses. We are also happy to make reasonable adjustments to accommodate the individual requirements of candidates with disabilities.

For more infomation, please visit our website and download the application pack.

JOB PROFILE

Job Title: Recovery Coach
Department: Housing
Location: Kingsland Hub
Reporting to: Recovery Lead

INTRODUCTION
PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives.
We are committed to mutual support, participation and personal development for both staff and service users.

We are a Disability confident committed employer and we particularly welcome applications from men and people aged over 50.

Putting the role in context

In this job support will be made available for the post holder to get relevant training and development to help progress their knowledge and skills. Where appropriate this will include registering for NVQ level 3 in Care and Support. Recovery Assistants work in our housing related support team, reporting to the Recovery Lead. The post holder will work closely with other departments in PBHA to ensure a wraparound recovery focused service for tenants. They will outreach to tenants’ homes and tenants will also visit them in PBHA’s community hubs.

Aims of the Post

-Recovery Coach hold an individual caseload, inspiring and challenging tenants to focus on developing their strengths, via a brief housing related support intervention
-They work alongside Recovery Coaches, providing additional support to tenants on their caseloads when needed.
-They hold an individual caseload of clients requiring lower levels of support.
-They provide direct personal and practical skills development interventions to and with tenants with complex needs including mental ill health and substance use needs.
-They support tenants and clients to access appropriate statutory and voluntary services as well as internal services available to tenants and clients within PBHA.
-They work in conjunction with the housing team to support tenants and to ensure positive move on and avoid placement breakdown.

Specific Responsibilities
a. Support to build recovery capital
-Help tenants to identify internal and external resources necessary for an individual to achieve and maintain recovery.
-Provide time limited support interventions on a 1-1 and group basis, focusing on supporting tenants to recognise and develop their personal assets and to accommodate their difficulties via re-enablement and skills development activities, including crisis prevention.
-To provide training and group work, offering a range of appropriate groups, e.g. nutrition training, assertiveness skills, confidence building, mindfulness, stress management (following appropriate training).
-Support tenants to develop and sustain support networks within their community, including to access specialist support services where needed.
-Helping them maintain and develop their skill base, (re)gain general IT skills, including providing particular support with CV writing, online applications, shopping online etc.
-Support tenants to connect with others who have experienced emotional challenges.
-Help tenants identify what they can contribute to PBHA and the wider community support them to be more active members of their community, with a particular focus on volunteering and peer support
-To offer support and encouragement to tenants to participate and get involved in the running of PBHA.
-Collaborate with other PBHA services including those in Adult Learning, Employability and Enterprises to support tenants to access wider PBHA support programmes or placement programmes, especially during initial stages.

b. Safeguarding and Support
-Under the guidance of Recovery Coaches, ensure that tenant move on plans are developed at the outset of their placement and that progress is reviewed on a regular basis. Provide guidance on re-housing options.
-Ensure that individual support plans and assessments are evaluated, reviewed with tenants on a regular basis and in response to changes in circumstances. Ensure that both needs and assets are identified through the assessment and review process, ensuring that any problems are addressed at an early stage and that necessary measures are put in place to prevent placement failures.
-Ensure that support is focused on coaching tenants to achieve personal goals and deliver 1-1 support in a way that maximises tenants’ opportunities to practice self-management skills.
-Provide support interventions levels of intensity and frequency dependent on where on journey tenant is. Work as part of a team with support colleague and others to manage pathway.
-Create an environment of positive change in interactions with tenants, utilising opportunities to reinforce motivation.
-Ensure that challenges and problems, with clients and other stakeholders, are identified and addressed at the earliest possible stage and to ensure that the support manager is made aware of possible risks.
-To comply at all times with the Safeguarding policy and procedure.
-To create and maintain positive working links with referring agencies and those which PBHA works in partnership with in order to ensure that clients receive an effective, safe and comprehensive service that supports the development of their personal assets and addresses presenting needs. To have a holistic approach in providing comprehensive services to clients, including working with other colleagues to ensure all client needs are met.
-Where applicable, to support clients to manage a personal budget and to broker the provision of services that support the development of personal assets for clients.
-To ensure clients receive key-working on a needs basis which includes supporting clients to develop their personal assets in order to achieve wellbeing, financial capability, and manage risk. Effectively use the client database to ensure real time information informs all teams across PBHA.

-Supporting tenants with money management including:

-Assisting with income maximization using various sources.
-Providing comprehensive benefits guidance to tenants
• Assisting with making claims and the provision of information, where repeated intervention is required, including some degree of non-specialist advocacy
• Completing benefit claims and pursuing these until in payment
-Liaising with benefits agencies, local authorities, housing providers
-Train tenants on techniques to maximise and appropriately budget their income.

c. Tenancy Sustainment
-Support new tenants to move in, and for transfers of existing tenants, offering support with furniture options.
-Work closely with the Housing Team to provide an effective tenancy sustainment service.
-Support and facilitate tenants where necessary on payment methods available, upholding obligations for rent payments under their tenancy.
-Support tenants in arrears to maintain arrears agreements in order to keep their tenancy.
-Support tenants to arrange meetings with Housing Officers and offer support if required regarding any queries they may have concerning their tenancy or housing accommodation, or put in touch with appropriate advocate.
-Support tenants in dealing with complaints, neighbour disputes, nuisance and harassment, using self-management and mediation based approaches.
-Work with the housing management team to find solutions to tenancy sustainment issues.
-Plan with tenants for their move on, liaising with other PBHA departments such as the Property and Allocations teams to minimise void periods and maximise the time the properties are housing homeless people.
-Support on tenancy rights and responsibilities, re-enforcing tenure obligations at appropriate intervals.
-Monitoring the condition and cleanliness of properties and working with tenants, in a practical way, to enable them to carry out their responsibilities.
-Carry out regular building and health and safety inspections, helping tenants to report repairs.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.

Take on specific responsibilities on behalf of the team
-Perform any other reasonable additional duties at the request of the line manager.
-Provide a housing reception service at the office.
-Involvement in the selection and induction of new workers and volunteers.
-Taking part in planning the team’s work and delivering the annual plan
-Ensuring that proper records are kept and information is passed to other team members as necessary. Effectively use the client database to ensure real time information informs all teams across PBHA.
-To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
-Support tenants in arrears to maintain arrears Support tenants in arrears to maintain arrears To meet required standards and contract compliance of supporting people and any other commissioning body where PBHA delivers a service.
-Participating in a rota to provide cover for our out of hours telephone service for tenants and dealing with emergencies and problems that arise. This is done from home. A mobile phone is provided. The rota is additional to the standard working week.

General responsibilities of all staff:
All staff are expected to;
-Provide cover for other members of the team where necessary.
-Work flexibly and cooperatively as part of a team and with other teams.
-Be involved in the selection and training of new staff and volunteers.
-Participate in staff training and development activities, staff supervision, appraisals and all relevant meetings.
-Ensure the observation of all of PBHA's policies and practices, including those relating to equal opportunity, confidentiality, health and safety, financial control, standing orders, recruitment, supervision, appraisals, sickness and discipline.
-Plan and organise own work with a minimum of day to day supervision
-Have specific individual responsibilities but the person appointed will be expected to use her or his initiative in organising and prioritising work, within criteria set by the line manager.

General Information
Please note that:
-Post holder must be prepared to see their duties change as the needs of the organization and its tenants change and develop.
-All spaces in PBHA are non-smoking except for specific designated areas.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.
Access Information
The post is based at the Kingsland Hub site has one level and is accessible to wheelchair users.
Accountability
The post holder is accountable to the Recovery Lead.

Main Conditions of Service
This is a full time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings, weekends or public holidays. Overtime is not paid but time off in lieu is given. The post holder is required to take part in the out of hours duty rota which is paid in addition to the salary.
Annual leave entitlement is 26 days per year plus normal bank holidays (pro rata for part time posts). This will rise after each completed year of service to a maximum of 30 days.
Salaries and expenses are guided, but not bound, by the Local Authority NJC scales and are revised each year. The salary for this post will be in the range of ££24, 054 - £25, 833 Grade 3.
Post holders will be eligible for membership of the organisation's contributory pension scheme.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice.
ROLE REQUIREMENTS

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
Assessed by*
A, I • To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. To have an understanding of the particular wellbeing needs of minority ethnic groups.
A, I
I • Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
• Experience of focusing on individuals’ strengths and of learning from mistakes.

A, I • Experience of working in an outcomes focused way

The competencies required for the post are the ability to:
Assessed by*
A,I -Can positively contribute and take initiative; good negotiation skills
A, I -To be positive, resourceful, and resilient when working in challenging environment
I -Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
I -Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
A, I-Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities.

A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
I -Ability to use appreciative inquiry and positive framing and communication to support people to develop achievable goals.
A -Engage tenants, building a rapport with the individual so that he/she can recognise his/her ambitions.

A,I- Plan a strategy that supports clients to identify their move on goals, and develop plans towards achieving them in a limited period of time
A,I -Effectively support PBHA’s tenants to progress to more independent accommodation work through the acquisition of skills, confidence and supportive relationships
A,I

I-Establish productive partnerships with a range of key stakeholders, internal and external to ensure that project targets are met
-Be able to outreach to tenants’ homes, and cover an out of hours duty rota which may very occasionally require you to attend work out of hours
A,I-Organise work effectively by prioritising, planning and excellent time management
I-Meet demanding targets in a difficult climate
A,I-Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets
A,I-Use IT effectively to prepare reports, marketing materials etc.

It is desirable that the candidate will have:
Assessed by*
A, I-Ability to make engaging presentations in public.
A,I-An understanding of peer support and the value of lived experience.

The successful candidate will need to be committed to:
Assessed by*
A-Improving quality and raising standards of service.
A, I-Enabling participants in the project to take control of their own lives and become involved in the overall running of the project.
A-PBHA’s Diversity and Equal Opportunities policy
-Co-operative team working.

The successful candidate will
-Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
Assessed by*
A Assessed through Application Form or CV and Supporting Statement
I Assessed through Interview
T Assessed through Assessment

Programme Leader

£40,000 per annum
5 days per week (Monday - Friday)
Core, 175 St John Street, London EC1V 4LW

Your new employer:

Place2Be is the leading children's mental health charity providing in-school support and expert professional development to improve the emotional wellbeing of children and young people, families, teachers and school staff. Place2Be provides children’s mental health services in over 600 primary and secondary schools, reaching a total school population of over 350,000 pupils. Our teams provide a range of services in our partner schools to build resilience early in life through counselling, creative work and play and support a child’s ability to engage in school life.

Are we the type of life changing organisation you’d like to work for? Yes…. then read on.

Your new role:

You will have responsibility for day to day leadership a suite of Place2Be Mental Health Training Programmes in addition to single-delivery Workshops and the Peer Mentoring Programme, this includes curriculum development, programme delivery, delegate learning, monitoring and evaluation. You will lead on the development and delivery of an outstanding delegate experience from enquiry through to programme completion. You will also be part of the Learning & Practice team based at 175 St John Street. You will report to the Head of Learning for Schools & Communities and ensure that Place2Be programme(s) are consistently quality assured through development, evaluation, delivery, supervision and moderation. 

The successful candidate:

As the successful candidate you’ll have proven experience of leading on the development, organisation and day to day management of internal or externally based programmes for clinical staff.

The Programme Leader will be responsible for:

• Leading on the development, organisation and day to day management of the programme suite ensuring relevance, currency, coherence, attractiveness and distinctiveness to schools and other learning & teaching communities
• Contribute to new programme development as appropriate and ensure it reflects up-to-date practice in Place2Be Partner schools along with best practice in the wider field Working with Co-ordinators to Schedule Taster Days, Level 2 and 3 courses nationwide
• Work closely with the Development Programme Co-ordinator and the Business Systems team to
• Develop a departmental approach to transition to a new CRM and other systems
• Ensure that the programmes and any module specifications, programme materials and resources are accurate and up-to-date

As the successful candidate you’ll be able to demonstrate the following as part of your application:

• Qualified as a counsellor/psychotherapist to Level 5 or above, or other equivalent experience in a Mental Health role.
• Experience of line management, staff appraisal and development
• BACP Registered/Accredited or UKCP/HPC registered or equivalent accrediting body for qualification
• Initiates, builds and maintains sustainable key stakeholder relationships internally and externally.
• Demonstrates competency in using Microsoft Office, emails, cloud-based technology and the internet
• Experience of working dynamically with diversity and difference to bring about change
• Currently practising as a counsellor/psychotherapist for children and able to continue doing so in this role

In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance
• Employee Assistance Programme
• Cycle purchase and season ticket loan schemes
• Extended maternity/paternity pay

A supportive organisation we offer strong and clear leadership as well as a fantastic working environment to ensure your early success.

*Please note: internally this role is called Programme Leader- Schools and Communities

For further information, please visit our website and apply via our website by completing the application form.

Closing Date: Sunday 29th March 2020 at 11.59pm

Interviews: Monday 06th April 2020

If You share our core values of perseverance, integrity, compassion and creativity, we would love you to join us. It’s sensitive and demanding work - but hugely rewarding and fulfilling - you will be helping give young people brighter futures.

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are keen to reflect the diversity of the partner schools we work in and are particularly interested in attracting applications from male candidates, as well as candidates from Minority Ethnic (BAME) backgrounds.

We are looking for a highly motivated individual to lead the management of our financial, premises and IT/infrastructure resources. Financial management is at the heart of the role and the succesful applicant will lead on the charity's financial control, planning, compliance and reporting.

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

The Head of Finance and Premises is a member of the charity’s Senior Management Team (SMT) and will work at a strategic level to plan and oversee the management of our finance and premises/infrastructure, ensuring they are fully integrated within our budgeting, funding and service delivery programmes.   

Experience, qualifications and skills required

Professional accountancy qualification

Knowledge of charity accounting regulations and reporting

Confident user of financial software/systems

Experience of managing legal and audit relationships with external contacts

Ability to produce timely reports and meet deadlines

Excellent budgeting skills with experience of managing complex funding sources

Knowledge of Health and Safety regulations and best practice

Leadership skills with proven record of line management

Excellent presentation skills with experience of presenting finance information to non-finance professionals

Ability to multi task, managing priorities and workload

Excellent interpersonal and communication skills

Excellent IT skills

Terms and Conditions

• Part time: 3 days (22.5 hours) per week with flexible working options
• Contract: Permanent
• Location: Primarily based in our Mitcham office with opportunity for part week home working
• Salary: £22,800 to £24,600 (£38,000 to £41,000 annual full time equivalent) dependent on experience
• Annual Leave: 15 days (25 days full time equivalent), plus a charity day and pro rata public holidays 
• Child care vouchers
• Workplace pension

If you’re interested in this role and joining us, we would be delighted to hear from you.  Please forward your CV and a covering letter explaining your interest and suitability for the role (please note we do not consider applications with no covering letter).  If you wish to complete the Equality monitoring form, please email the three documents to the email address in the job description.  If you wish to confidentially discuss the role in the first instance, please email our Chief Executive on the email address in the job description.  The deadline for applications is 6pm, Wed 25 March 2020 and shortlisted applicants will be invited to an interview on Tuesday 31 March 2020.  If you do not hear from us, we are afraid your application was unsuccessful.

Do you have experience or would like to develop your experience in working with vulnerable young people at risk of homelessness? Do you have availability to cover shifts across a range of days, evenings or nights? Then this could an ideal role for you.

Our 32 bed supported accommodation offers 16 – 25 year olds a safe place to stay whilst developing the skills that will enable them to go on and build an independent life.  Many of our residents have complex needs and the Centre offers a range of on-site services as well as working closely with a range of other agencies to provide specialist support that will enables residents to address the obstacles that they are facing and empower them to achieve more.

This is a varied role and an excellent way of gaining experience in the homelessness sector, specifically working with Young People. You will provide first contact, safeguarding and support to the residents in our Supported Accommodation. You will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team. You will collaborate and support the team in their work with residents who may be facing complex issues such as; mental and/or physical ill health, challenging behaviour, substance use and offending.

Background
Cardinal Basil Hume founded the Centre in 1986; we offer a diverse range of services for homeless young people, families in need and the local community on one site.  The Centre enables people to gain the skills and support they need to overcome poverty and homelessness.  We have 32 bed supported accommodation and also 5 move on flats all on one site. We are recruiting for Casual Hostel Support Workers who are able to cover for permanent staff absences such as annual leave or sickness. You will be able to work a variety of shifts across a wide range of days, being available to cover shifts as and when required.
 

Person Specification:

Experience

• Some experience of dealing directly with the public and/or clients or costumers in a busy service environment.
• An understanding of, and empathy with, the issues faced by homeless or vulnerable housed people, particularly Young People.
• Experience in using your initiative and making appropriate decisions when faced with emergencies or unexpected situations.

Skills, Knowledge and Abilities

• A non-judgemental approach to working with people experiencing homelessness.
• Ability to show insight, openness, maturity and stability in the face of pressure
• Able to follow procedures accurately and keep simple records to demonstrate completion of tasks.
• Understanding of the need for confidentiality and discretion at work.
• Experience of Safeguarding.
• Basic IT skills; ability to log on to systems to input simple information and type emails.

The following are required of all roles within the Hostel:

• Genuine interest in and commitment to Cardinal Hume Centre’s work and client group.
• An understanding of and commitment to diversity & equality.

TERMS AND CONDITIONS:

Contract type:  Rolling Casual Contract
Hours:  Variable. You will be offered work if it becomes available and will be given reasonable notice of available work. You are not obliged to accept any shifts offered to you.
Salary:  £10.78 per hr plus accrued holiday pay (equates to £12.08 p/h)
Application deadline:  Recruitment on on-going basis
Other benefits:  The Centre provides an auto-enrolment pension scheme for staff who are eligible and will match employee contributions up to a maximum of 6%.

The Centre requires all its staff and volunteers to respect the ethos of the Centre and to be in sympathy with its aims and objectives. 

A commitment to respecting and implementing the Centre’s Equal Opportunity Policy is also expected. 

The Centre requires its staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

The Centre requires all its staff and volunteers to undertake an appropriate level of DBS or police check.

How to apply

If you are interested in this role, please view the full job description below. You will need to submit your CV and a covering letter to demonstrate how you meet the Person Specification. Please also download, complete and send the Equal Opportunities Form and the Rehabilitation of Offenders Act form below.

The Volunteer and Engagement Coordinator will work closely with YVHSC Central Services Volunteer Operations Manager and the Volunteer Officer to support all aspects involved in the successful delivery of our Volunteer, Intern and Work Placements programmes within the Healthwatch Hammersmith & Fulham service.

The role will have a particular focus on day-to-day coordination of volunteers, induction and training on appropriate projects and areas of service delivery for Healthwatch Hammersmith. It will also lead on the successful development and delivery of a volunteer led programme of engagement stalls and outreach activities across the borough and develop a programme of social and team activities for Healthwatch Hammersmith & Fulham Volunteers.

For more Information on the Job Description, please do click on Additional Documents below.

Supported Housing Night Concierge Worker

Closing date: 27th March 2020

Aim of the role:The Night Concierge will work within projects that provide accommodation delivering a high quality and responsive night service to Evolve Housing + Support customers and the community.

All of our projects operate over 24 hours a day, seven days a week including weekends and bank holidays. The Night Concierge Workers form a key part of us delivering safe and secure accommodation for vulnerable customers with complex needs. This is both a rewarding and challenging role.

Salary:£20,760.00 per annum pro rata based on full time.

Location:Croydon

Contract:Fixed Term ending 30th October 2020

Hours:Shifts are 9.5 hours from 21.30 to 07.30 (with half an hour unpaid break), Contracted hours available are on a 4 on/4 off rotational pattern. Regular weekend working is required. Periodically, day working is required for training and team meetings.

Part-time hours are also available as an Evolve bank worker.

About the Role

All of our projects operate over 24 hours a day, seven days a week including weekends and bank holidays, we cater for customers who range in age from 16 years old up to the age of 65, with a range of support needs, some of which are complex.

The Night Concierge will work within projects that provide accommodation delivering a high quality and responsive night service to Evolve Housing + Support customers and the community.

The Night Concierge Workers form a key part of us delivering safe and secure accommodation for vulnerable customers with complex needs. This is both a rewarding and challenging role.

This is an exciting opportunity to become part of the Evolve Housing + Support team. We operate homeless hostels and supported housing projects across four London Boroughs and our staff are essential in ensuring customers receive the highest quality service.

The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations.

The role is varied, not only providing an essential front-of-house presence to our customers, but also carrying out health & safety checks, ensure safety of the customers and dealing or escalating queries and complaints as they arise overnight.

Evolve Housing + Support is committed to providing an outstanding service to our customers and communities and our concierge teams are an integral part of our service.

Right to work information must be provided and any offer of employment will be subject to satisfactory Disclosure & Barring Service check.

About You

You will be responsible for ensuring that our customers receive the best possible support from whilst with us. To be successful in this role you must have:

• Empathy towards vulnerable and homeless people and a passion to want to provide safe and secure accommodation to those most vulnerable in society.
• A positive and dynamic attitude to working at times in a challenging environment.
• Energy and drive, including the ability to stay fully alert and proactive throughout the entirety of the shift.
• Understanding of what delivering excellent customer service is and a commitment to doing so.
• Excellent communication skills 

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

If you wish to apply for the Supporting Housing Night Concierge Worker post please apply via the Evolve Website.

Supported Housing Night Concierge Worker

Role profile

Evolve Housing + Support is a charity providing a range of services to homeless and vulnerable people within London. We provide much more than just a roof - we are place of positive change and growth, enabling people to move on and lead independent lives.

Job title:

Supported Housing Night Concierge Worker

Department:

Housing Services

Reports to:

Night Team Leader

Locations:

Croydon

Hours:

38 hours per week

Regular weekend working is required

Periodically, day working is required for training and team meetings

Job Description

Overall aim

To provide a waking night service to customers with complex support needs living in Evolve Housing + Support accommodation

Key responsibilities

Service delivery

• Providing a welcoming and responsive  presence to customers and visitors and ensuring their safety and the safety of the building is maintained at all times
• Being accessible and responsive to customers’ concerns and requests for information

• Conducting wellbeing checks on vulnerable customers, as required

• Liaising with and assisting emergency services, as appropriate

• Responding in a decisive and proactive way to customer and neighbour complaints and incidents of challenging behaviour and conflict

• Monitoring the entry and exit of all customers and visitors to and from the service during the night, and implementation of the customer visitors policy

Health and safety

• Being fully aware of, and working within, Health and Safety legislation

• Carrying out regular Health and Safety inspections and, where required, taking immediate action to remedy health and safety defects and alerting the appropriate people, in accordance with the Health and Safety Policy

• Being fully aware of and following local fire alarm, safety and evacuation procedures when required

Record keeping

• Accurately recording any contact with customers, as set out in Evolve’s policies  

• Reporting repairs and maintenance in accordance with Evolve’s policies

• Completing clear and comprehensive handover notes to be passed onto day staff as part of the handover at the end of each shift

• Accurately completing all  relevant online forms following incidents or accidents using InForm and other IT systems, as appropriate

• Carrying out general administrative tasks including organising and filing paperwork and folders

• Maintaining personal records on the HR database

General

• Ensuring Evolve’s Equality and Diversity Policy and Code of Conduct are actively promoted and adhered to in all areas of work, and that services are accessible to all individuals

• Attending and fully participating in one to one meetings and appraisals with the Night Team Leader

• Attending and fully participating in team meetings and all training provided

• Engaging with colleagues and management to fully support the effectiveness of the team

• Working across other locations, and attending training and meetings on other sites, as required

• Any other duties within the scope of the post as directed by the Night Team Leader, Team Manager, on-call manager or any other member of senior staff

• This job description provides an indication of the roles and responsibilities for the post of Waking Night Staff but is not an exhaustive list of the duties that the post holder may be asked to undertake

• Evolve reserves the right to amend this role profile as necessary, after consultation with the post holder, to reflect changes in or to the role

Person Specification

Supported Housing Night Concierge Workers must demonstrate:

• A commitment to engaging with vulnerable customers with complex needs, including mental health and substance misuse issues

• The ability to maintain a calm and assertive approach when faced with complex and challenging situations, including building safety, anti-social behaviour and complaints

• An empathetic and responsive approach when dealing with customer or neighbour complaints, and a determination to resolve any issues, where possible

• A good understanding of written and spoken English and the ability to complete reports and handovers using clear and logical language

• Basic IT skills, including the ability to:

  •  input information onto an online database,

  •  receive and respond to emails and set up meetings using Outlook,

  • process personal information (such as booking annual leave) via the online HR system,

• A good understanding of the importance of conducting regular health & safety and wellbeing checks, and the ability to ensure these checks are carried out – and recorded – in line with requirements.

• A good understanding of the importance of communicating all incidents and accidents in line with policy requirements, in order to ensure the safety of all our customers. This may involve interaction with colleagues, Team Leaders, on-call Managers and emergency services, as appropriate.

• A positive and proactive approach to carrying out all duties required during the night shift.

• A willingness and ability to attend all training and meetings as required, even when these are not during regular night shift patterns.

• A respectful and supportive approach to colleagues.

To be accountable for the application of learning methods used to teach the Frontline programme, making sure we successfully incorporate current evidence and maintain our exceptionally high quality.

To review and revise the structure, approach to teaching and pacing of the Frontline programme and ensure participants are given the essential tools and knowledge to become excellent practitioners. You will work closely with the curriculum and teaching teams to ensure the programme equips participants to effectively apply the tools taught on the programme in their work with children and families.