It systems manager jobs in Central london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mental Health Recovery Worker
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Job Title: Mental Health Recovery Worker (FTC)
Location: Enfield. Unfortunately there is no step free access at this service.
Salary: £28,800 (Full Time Equivalent)
Shift Pattern: 12 Month Fixed Term Contract 15hours per week Monday to Sunday on a rolling rota between 13:00 - 21:00, including evenings and bank holidays. You may be required to work outside these hours depending on resident and service needs.
About the Role
We're hiring a Mental Health Recovery Worker to join our team based in Enfield. In this role, you will support residents with complex mental health needs. Offering 21 beds in a 24 hour supported accommodation to adults with complex mental health needs. We are here to promote independence and give our residents the tools needed to fulfil their lives in the community independently.
As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery, reablement, and rehabilitation, providing person centred and trauma informed support in a psychologically informed environment (PIE), to empower residents to achieve their goals and improve their well-being. Here, you’ll support individuals transitioning from complex care or acute mental health services to a structured rehabilitation setting. Working closely with the mental health trust community rehabilitation team, you’ll help residents overcome challenging behaviour's and support medication compliance, making a real difference every day. Join us to be a part of a team that’s dedicated to empowering and transforming lives!
Key Responsibilities Include:
- Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
- Deliver all required aspects of the service efficiently and consistently. This includes welfare checks, support sessions, safeguarding monitoring, risk assessments, and involvement in training and development.
- Ensure residents fully understand their rights and responsibilities, and have access to appropriate tools, resources, and support networks to achieve their goals.
- Help design, lead, and encourage participation in a range of projects, group sessions, and community-based activities.
- Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
- Provide practical advice, emotional support, and life skills training to promote independence and resilience.
About You
You're someone who is passionate about delivering high-quality, person-centred support that makes a real difference in people's lives. You thrive in a team environment and are an effective communicator, able to build meaningful, long-term relationships with individuals from all walks of life. Equality, diversity, and inclusion aren’t just buzzwords to you, they’re principles you live by.
- Understanding of the needs of those who have various complex needs including mental health
- Understand and experience in supporting low to medium mental health service users
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the communal service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.
We are looking for an organised, compassionate, and proactive Administrator to join our team. This is an exciting opportunity to play a vital role in ensuring survivors can access the support they need by coordinating referrals, managing enquiries, and providing administrative support across our services. The successful candidate will have experience receiving, processing, and responding to sensitive and potentially distressing information, demonstrating a trauma-informed, compassionate, and non-judgemental approach in all interactions.
About the Role
The Administrator is one of the first points of contact for survivors, professionals and partner agencies. You will coordinate and process referrals, maintain accurate records, support survivor communications and provide flexible administrative support across RCSL services.
Key responsibilities include:
- Receiving and processing referrals across multiple services.
- Responding to enquiries from survivors, professionals and partner agencies.
- Maintaining accurate records and case management systems.
- Supporting service delivery through high-quality administration.
- Coordinating information, correspondence and documentation.
- Supporting monitoring, audits and data quality checks.
- Maintaining confidentiality and compliance with GDPR requirements.
- Identifying and escalating safeguarding concerns where appropriate.
- Working collaboratively with service managers and colleagues to ensure effective referral pathways.
About you
- Highly organised with excellent attention to detail.
- Compassionate, approachable and professional.
- Confident managing multiple priorities in a busy environment.
- Experienced in providing high-quality administrative support.
- Comfortable handling sensitive and confidential information.
- Skilled in communicating with a wide range of people, including vulnerable individuals.
- Committed to trauma-informed, survivor-centred and anti-discriminatory practice.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Interim Head of Theraputic Services, Director of Programmes and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role.
- Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The Bishop of Sheffield is seeking to appoint a new Senior Personal Assistant. This is a high-profile and pivotal appointment, providing an exciting opportunity to work closely with the Bishop at the heart of the Diocese of Sheffield. We are looking for a dynamic, highly organised and proactive individual who thrives in a fast-paced environment, can manage competing priorities and work confidently with initiative and discretion. The role is predominantly office-based, with flexibility to work remotely at times, and is based in a friendly and busy office in a pleasant and beautiful environment. It requires someone who can work effectively and independently while being a collaborative and valued member of the wider Bishop's team.
This is a significant and high-profile appointment, and we are looking for someone who will become a trusted member of a dedicated team based at Bishopscroft. The role is exceptionally varied, busy and demanding and immensely rewarding, providing support across every aspect of the Bishop's ministry - from diocesan leadership and parish life to national Church responsibilities, civic engagements and his work in the House of Lords.
The successful candidate will be someone who thrives in a high-volume, fast-paced environment where priorities can change quickly. You will be highly organised, able to exercise sound judgement and manage complex competing priorities with good humour and grace. You will need to be an excellent communicator, comfortable dealing with people from all walks of life, and able to handle sensitive and confidential matters with discretion.
Although much of the role is practical and administrative, its purpose is much broader. By ensuring that the Bishop's office runs smoothly and efficiently, you will play an important part in supporting his ministry and the mission of the Diocese of Sheffield to flourish and grow.
Whether you are already familiar with the life of the Church of England or are bringing valuable experience from another sector, if you believe your skills and experience match what we are looking for, we would be delighted to hear from you. A sympathy for the Christian Faith is essential.
1. PROVIDING EFFICIENT PA SUPPORT TO THE BISHOP OF SHEFFIELD
* Advanced planning and management of the Bishop's diary
* Organising all appointments and providing practical briefings about the arrangements made for all visits and meetings
* Preparing the Bishop's papers for all meetings and maintaining an efficient system for tracking papers
* Planning and organising the Bishop's travel arrangements in the UK and abroad
* Dealing promptly with all incoming correspondence and drafting replies
* Receiving and dealing with all emails in the PA's inbox and that of the Bishop
* Opening and allocating incoming post and dealing with letters where appropriate
* Handling a wide range of telephone enquiries with confidence, diplomacy, and tact - answering questions directly or passing them on to the Bishop or Chaplain or other appropriate source of information
2. GENERAL OVERSIGHT AND RUNNING OF THE BISHOP'S OFFICE
* Welcoming all visitors and arranging catering as necessary
* Ensuring that the office is kept tidy and all necessary equipment is purchased and maintained
* Daily filing and overseeing the management of all paper and computerised filing systems
* Organising the archiving of papers as appropriate
* Ensuring that the office database is kept up to date
* To be present at some meetings and at the Bishop's direction to take notes
* Delegation of work to the Administrative Assistant
3. FINANCE
* Managing a budget in excess of £100K and dealing with all day to day financial matters including the bishop's expenses
* Managing the day to day running of all bank accounts held by the bishop in his corporate capacity
* Transferring money, making payments and keeping records as required
* Administering the Bishop's Official Expenses account
* Administering the Bishop's Discretionary account
* Applying for grants from various funds, including the Lady Hastings Charity, by preparing applications, organising and recording all monies received and providing reports to the charities on how the monies was used
* With the advice of the Bishop and his Senior Staff, allocating holiday grants and making appropriate payments
4. MANAGEMENT OF BISHOPSCROFT
* Payment of all household bills including regular review of utility providers
* Liaison with Church Commissioners' Agent concerning all upkeep and repairs
* Making arrangements for convenient appointments for servicing and any work required
* Organising the purchase and installation of items for the Bishop's House on behalf of Bishoprics
* Liaising with the IT support advisors and organising IT provision at the office
* Maintaining the house inventory
5. HOSPITALITY
* Planning and organising catering for a range of social events each year, including the termly civic dinners and evening suppers
* Managing arrangements for the biennial Bishop's Garden Party
* Coordinating a week of Summer Term evening receptions (held in alternate years to the Bishop's Garden Party)
* Venue management and liaison
6. SUPPORTING THE WORK OF THE DIOCESE
* Organising the recruitment process for all senior appointments in the Diocese, including the advertising of posts and the logistics of all meetings and interviews
* Distributing information and organising arrangements for Deanery Days across the Diocese
* Working with the Bishop's Chaplain to agree and confirm dates for confirmations
* Supporting the Bishop's Chaplain with the clergy ministerial development review (MDR) process, including maintaining the database and collating and filing completed reviews on a two-year cycle.
* Supporting the Bishop's Chaplain in managing enquiries and maintaining up-to-date records of those holding the Bishop's Permission to Officiate (PtO).
* Confirming with the appropriate church leader, lay or ordained, the purpose of each parish visit; making all practical arrangements and briefing the Bishop beforehand
7. CIVIC VISITS
* Planning and organising a programme of visits to individuals, institutions, workplaces and events across the region with a focus on extending the reach and mission of the Church
* Responding to all invitations for the Bishop to attend civic events and meetings outside the Church
8. NATIONAL CHURCH
* Collating all papers and making the logistical arrangements for the Bishop's work related to General Synod, the House of Bishops, College of Bishops, the Archbishops' Council and any other national and regional meetings
* Managing the Bishop's Church Commissioner Trustee commitments, including maintaining the diary, preparing meeting papers and ensuring all relevant documentation is available in advance of meetings
* Engagement with the PA network and key members of the NCI staff
9. HOUSE OF LORDS
* Liaising closely with the Bishop's Parliamentary and Policy Researcher on the Bishop's schedule in the House of Lords
* Assisting with papers relating to the Bishop's role in the House of Lords
* Processing the Bishop's monthly HOL expense claim
10. ORGREAVE INQUIRY
* Liaising closely with the Orgreave Inquiry Secretariat to coordinate the Bishop's involvement, including managing meeting requests and maintaining the diary
* Completing the Bishop's monthly fees timesheet and expense proforma
11. LINE MANAGEMENT and Development of the Administrative Assistant
* Carrying out other duties as and when required
Qualifications / Education / Experience
* Educated to degree standard or with relevant secretarial qualifications and equivalent work experience
* Previous PA and administrative experience reporting to a senior manager
* Finance processing and accounts management
* Must be able to handle confidential information
* Experienced in dealing with people at all levels
* Ability to prioritise effectively
Knowledge, Skills, Attributes
* In sympathy with the vision, aims and objectives of the Church of England and the Diocese of Sheffield
* The ability to understand and apply the priorities of the Bishop's ministry when allocating diary appointments
* Well presented work with a meticulous eye for detail
* Ability to show initiative and work with minimal or no supervision
* Excellent communication skills both oral and written, including a competent and friendly telephone manner
* Good interpersonal and diplomatic skills with the ability to deal with people from all walks of life with courtesy and on occasion appropriate firmness
* Ability to maintain a high degree of confidentiality and handle sensitive issues with discretion
* Well organised, methodical and the ability to manage competing priorities
* Ability to work calmly under pressure and meet deadlines
* Ability to work independently and as a member of a team and the wider household
* Competent in the use of Microsoft Office including Word, Excel and PowerPoint
* Proficient in the use of databases and CRM systems for maintaining accurate records, managing contacts, and producing reports
* Excellent word processing skills from manuscript and audio
* Good literacy and numeracy skills
DESIRABLE REQUIREMENTS
* Detailed knowledge of the Church of England, its structures and practices
* Understanding and interest in the Bishop of Sheffield's ministry
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.
Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.
By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 7th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
ISEAL is seeking an experienced charity finance professional to play an important role in ensuring the accuracy and integrity of our financial records and systems.
As part of our small finance team, the Finance Coordinator will help provide a strong financial administration service to the organisation. The postholder will work closely with ISEAL’s membership team, as well as across different areas of ISEAL’s finances. Having recently introduced a new finance system (Sage INTACCT) and generally overhauling our major systems, we see this role as being part of our journey to learn how to further exploit this set-up.
The role has some core responsibilities focused on ISEAL’s sales ledger, timesheets and payroll. The Sales ledger covers both income from our members, and other customers. The postholder will hold responsibility for engaging colleagues across the organisation with the relevant finance processes. All our core-finance roles also cover for each other as needed.
As an ideal candidate, you will bring a good understanding of accounting and finance, ideally having passed some professional exams. You will have experience of finance systems as well as excellent IT and excel skills. You will bring strong technological competencies and an interest to develop financial systems and processes. An ability to manage your own work and comfortably communicating with colleagues and customers alike comes naturally to you.
ISEAL is the global membership organisation for sustainability systems, including many of the world’s most respected schemes. Our members work across diverse sectors and issues – from labour rights and livelihoods to biodiversity conservation and climate resilience. They are international, with global reach, and support businesses and the economy to become more sustainable in every way.
Key responsibilities
Financial accounting
- Maintain and manage sales ledger
- Ensure that money received is properly captured in ISEAL’s accounting system
- Monitor outstanding balances, and cooperate with Membership Team to ensure proper escalation
- Management and reporting of bad debtors
- Support across the financial operations so that the team can cover all areas, depending on fluctuating need
- Support with monthly and quarterly management accounting processes, such as balance sheet reconciliation, fixed asset accounting and VAT
Timesheets
- Manage timesheet process and support ISEAL staff in understanding its purpose and fulfilling its requirements
- Ensure clear communication of the schedule for timesheet completion, following up where submission is late
- Support Manager, Financial Accounting with reconciliations and accuracy checks
Payroll
- Act as back up for timely processing of payroll payments
- Support with proper accounting and reconciliations for ISEAL’s payroll
Essential experience, knowledge and attributes
- Minimum part qualified accountant or qualified by experience with strong financial management experience
- Strong experience supporting financial day to day operations and financial transaction processes.
- Some experience of management accounting and month/quarter-end processes incl. journal entry, reconciliations and similar
- Exposure to and familiarity with credit control, cash allocation and aged debt management.
- Strong understanding of accounting principles and how these are reflected in accounting software
- Familiar with principles of double entry accounting
- Competent user of excel and accounting software
- Affinity with and interest in developing systems and processes for greater efficiency
- Able to communicate effectively and professionally both internally and externally
- Excellent organisational skills and attention to detail
Desirable
- Progressing towards an accounting qualification and taking initiative for professional development
- Knowledge of Sage Intacct accounting software– would be an advantage
ISEAL´s culture and how we will help you thrive
Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.
These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.
We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.
Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.
We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years. Leave will be pro rata for part time staff.
We have a hybrid-working model with most work done remotely. A minimum of 2-3 days per month in the London office. Staff have the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial fixed term contract for 12 months
Salary: £35-38,000 per annum pro rata, depending on experience
Working hours: 22.5 hours/week, over at least 3 days, based on a timetable to be agreed. All ISEAL’s finance team currently work on Wednesdays.
Location: The role is mostly done remotely, but London is the formal base and office presence required 3 days per month during probation, 2 days per month thereafter. Applicants will need to provide evidence that they are entitled to work in the UK.
International travel: The post holder may be required to undertake occasional international travel
Annual leave: 25 days pro rata
Ideal Start Date: mid November
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 15 September 2026. Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): starting 21 September
Pre-interview timed exercises (between 60 – 90 minutes from home): from 30 September
Panel interviews (in person): 7 October 2026
Decision: mid October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Empowering sustainability systems to drive global change

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.
Please read the attached Job Description & Person Specification plus the Clinical Context and Model document, attached to this add.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign
Feed into the LWF strategy and objectives development
Living Wage Accreditation
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Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation
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Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers
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With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries
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Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability
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Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy
Deliver personal work targets on time and to standard:
-
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters
-
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals
-
Maintain LWF data on systems, incl. Salesforce employer database
-
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans
-
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions
Learning & expertise
Keep abreast of new developments in the accreditation space
Apply new learning to work and respond effectively to feedback
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders
Develop and manage external relationships
Effectively develop and support a range of external relationships
Respond effectively to queries or requests from stakeholders
Engage with a diverse range of external stakeholders to support and develop projects as required
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know
Represent the LWF coherently in writing and verbally
Events and Communications
-
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
-
Represent and speak on behalf of the LWF at internal and external meetings and events
-
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Subject of relevance to community work or community organising (D)
Experience
-
Comprehensive experience in an administrative role (E)
-
Experience of building positive relationships (E)
-
Experience of managing and updating Salesforce or similar databases (D)
-
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
Key skills and knowledge
-
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
-
Understanding of database and systems management (E)
-
Ability to take in and interpret information and present in a succinct manner(E)
-
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E)
-
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
-
Strong attention to detail (E)
-
Strong IT skills to include MS Office and database software (E)
-
Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
-
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
-
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in the South West region, week commencing 28th September 2026.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
- Lead on rent accounts and be the point of contact for tenants for queries
- Maximise income recovery through intervention
- Follow landlord approved escalation processes and procedures
- Hit personal and team KPI’s and help with the take-up of Universal Credit
Requirements:
- Knowledge of income management and relevant housing legislation
- Understanding of welfare benefits and use of financial records and IT systems
- Strong customer service and working well in a team environment
- Ability to communicate effectively with both internal and external stakeholders
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
ID 1851 HR Business Partner, Human Resources (up to 2 vacancies)
Permanent contract
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full-time)
£37,211 - £41,518 per annum
Plus £3,866 Inner London Weighting (if London-based) or £480 (if home-based)
We are flexible about both hours and where you work. The role is 37 hours per week full-time, but we welcome applications from people looking for part-time or other flexible working arrangements. We are also open to both office and home-based working; for colleagues based at our London office (N1), we operate a hybrid working model with an expectation of office attendance twice per week.
One of the roles will partner with our London-based services, so being based in or within commuting distance of London would be beneficial. However, we don’t want location to be a barrier and we welcome applications from people based elsewhere in the UK.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In the HR Business Partner role, you will partner with leaders and managers across the organisation, building strong relationships and developing a deep understanding of the services and business areas you support. As their key HR contact, you will provide expert advice and coaching on complex people matters, help managers build their confidence and capability, and support them to plan strategically for their people and align their plans with the wider people strategy.
You will also manage, coach and develop a team of HR Advisers, supporting them to build their expertise and deliver a high-quality HR service.
Alongside this, you will lead on complex change processes, including TUPE transfers and restructures, working collaboratively across HR, Services, and Implementation teams to implement change effectively.
If you have significant HR experience, strong applied knowledge of employee relations and experience supporting complex organisational change, we would like to hear from you. You might come from a generalist HR background or have specialised in employee relations or change, and you don’t need to have worked in the not-for-profit sector or held a formal management role before. The ability to build trusted relationships, provide pragmatic and solution-focused advice, deliver through others and contribute to the continued development of our people practices will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Monday 31st August 2026 at 23:59 pm
For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR (full email adress located in the advert on our careers page).
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London, hybrid (2 days per week in office)
Hours: Full-time, 35 hours per week
Contract: Temporary, 4 months
Pay: £16.99 per hour (+ holiday pay)
Start Date: ASAP
Prospectus is delighted to be supporting a leading London university in the search for a temporary Data Coordinator to join their team.
This is an excellent opportunity for an experienced data professional to utilise and refine their skills in an impactful organisation. The successful candidate will be responsible for supporting the management, maintenance, and integrity of fundraising and stakeholder data, ensuring accurate and reliable information is available to support the organisation's strategic objectives.
Responsibilities:
- Maintain and update constituent and fundraising records.
- Ensure data quality, accuracy, and consistency across systems.
- Process data imports, exports, and routine record updates.
- Support fundraising, alumni, and stakeholder engagement activities through accurate data management.
- Assist with the production of reports, lists, and data insights.
- Support compliance with data protection and data governance requirements.
- Investigate and resolve data discrepancies and queries.
- Work collaboratively with colleagues across the Advancement team to support operational objectives.
Requirements:
- Recent, relevant experience in a similar role, ideally within the higher education or wider not-for-profit sector.
- Strong IT skills, including confidence with reporting tools, spreadsheets, and databases.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively whilst maintaining a high level of accuracy and attention to detail.
- Strong communication and interpersonal skills, with the confidence to build strong relationships with stakeholders.
- A collaborative and proactive approach to managing a varied workload, with the capacity to work both independently and as part of a team.
CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities.
This is an exciting opportunity to work within an existing team across the South East London area.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


Contract Type: Fixed Term 24 months
Location: Flexible - any of our King's Trust offices (a minimum of 2 days in the office)
Interviews: 9th & 10th September 2026
Use your technical skills to help young people build brighter futures.
At The King's Trust, technology has the power to change lives. Our digital products help thousands of young people access opportunities, connect with mentors and take the next step towards their future. We're looking for a talented Digital Developer to join our Digital Team and help shape the future of MyKT, our online portal for young people and mentors.
This is an exciting opportunity for an experienced front-end developer who enjoys building modern, accessible digital products, solving technical challenges and working as part of a collaborative multidisciplinary team. You'll take ownership of technical delivery, helping us create high-quality digital experiences that make a real difference.
What you'll do
As a Digital Developer, you'll play a key role in developing and enhancing MyKT, working closely with product, design and content colleagues to deliver secure, scalable and user-focused digital solutions.
You'll:
- Build and maintain our MyKT portal using React, Next.js and Contentful, delivering high-quality, responsive and accessible digital experiences.
- Take ownership of technical delivery for assigned products, estimating work, resolving complex issues and delivering enhancements from design through to release.
- Collaborate with multidisciplinary teams to shape technical solutions that meet the needs of young people, mentors and colleagues across the Trust.
- Support quality throughout the development lifecycle by carrying out code reviews, maintaining technical documentation and working closely with testers during releases.
- Share your knowledge by supporting and mentoring our Junior Developer while contributing to a collaborative, inclusive and high-performing team.
What we're looking for
We're looking for someone who combines excellent technical expertise with a passion for creating digital products that have a genuine social impact.
You'll bring:
- Strong JavaScript, React and Next.js development experience.
- Experience building content-managed or component-based digital products, ideally using a headless CMS such as Contentful.
- A good understanding of secure, scalable application architecture, APIs and modern CI/CD development practices using Git and Jira.
- Knowledge of accessibility standards (WCAG), GDPR, OWASP security principles and age-appropriate design.
- Experience working collaboratively within multidisciplinary teams, with the confidence to communicate technical ideas clearly and effectively.
Why join The King's Trust?
For almost 50 years, we've helped millions of young people build the confidence and skills they need to live, learn and earn. As a Digital Developer, your work will directly improve the digital services that support young people on that journey.
If you're passionate about building modern digital products that make a real difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Developer - Digitals?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Developer - Digitals!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role provides high-quality, person-centred support to up to 15 Service Users across Kingston, promoting independent living and wellbeing. It involves assessing individual needs, developing personalised SMART support plans, and helping Service Users manage mental health, physical health, finances, and relationships.
The role includes liaising with families, carers, and partner agencies, encouraging engagement in meaningful activities, and supporting access to treatment and employment opportunities. It adopts a holistic ‘Think Family' approach and flexible working
hours. The postholder ensures service delivery aligns with organisational values and contributes to service improvement through co-production and active Service User involvement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You bring substantial experience supporting individuals with diverse and often complex needs, helping them work towards their personal goals while managing associated risks. You have delivered high-quality floating, outreach, and accommodation-based support, tailoring your approach to each service user's circumstances and promoting their independence and well-being.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to provide accurate guidance and advocacy to ensure clients access appropriate entitlements and services. You are also well-versed in health and safety procedures, particularly when working within service users' homes, maintaining a safe and professional environment at all times.
You are confident in key working, support planning, and risk assessment, ensuring that all interventions are person-centred and outcome-focused. Your knowledge of mental health, substance misuse, and related support needs enables you to respond effectively to complex situations. You collaborate productively with external professionals and partner agencies, ensuring cohesive, holistic support plans.
Organised and IT-literate, you maintain accurate digital records using computer-based case management systems. You also demonstrate a thorough understanding of safeguarding principles and the ability to act appropriately to protect vulnerable individuals. Flexible and proactive, you are willing to travel throughout the borough to deliver responsive, community-based support.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
- Open and prepare buildings each morning for operational use.
- Unlock, inspect and secure all buildings and external areas.
- Carry out daily opening and closing inspections.
- Ensure buildings remain safe, clean and presentable throughout the day.
- Prepare rooms for activities, meetings, training sessions and events.
- Set up and dismantle tables, chairs and equipment.
- Ensure rooms are returned to the required layout after use.
- Carry out daily walk-round inspections of all facilities.
- Report defects promptly to the Operations & Facilities Manager.
- Liaise with contractors attending site.
- Assist with contractor supervision where required.
Planned Maintenance
Undertake general maintenance including:
- Minor plumbing repairs.
- Minor carpentry repairs.
- Decorating and painting.
- Furniture assembly.
- Repairing fixtures and fittings.
- Replacing door furniture and locks.
- Replacing light bulbs and lamps.
- Clearing blocked gutters.
- General DIY repairs.
- Garden and grounds maintenance.
- External cleaning.
- Maintaining pathways and entrances.
- General building repairs within competence.
- Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
- Replace plug tops and fuses on portable equipment where appropriately trained.
- Carry out visual inspections of electrical equipment.
- Assist external contractors during servicing and repair works.
Facilities Compliance
Carry out and record routine statutory compliance checks including:
- Weekly Fire Alarm Tests.
- Emergency Lighting Tests.
- Monthly Legionella temperature monitoring.
- PAT Testing (following appropriate training).
- Intruder Alarm Tests.
- Fire Door inspections.
- First Aid box inspections.
- Accident book monitoring.
- COSHH cupboard inspections.
- Water hygiene monitoring.
- Daily building safety inspections.
- Monthly facilities inspections.
- Health & Safety monitoring.
- Record all compliance checks accurately.
- Report any non-compliance immediately.
Health & Safety
- Work in accordance with all Health & Safety legislation.
- Follow QCCA Health & Safety policies.
- Follow Lone Working procedures.
- Follow Manual Handling procedures.
- Follow Working at Height procedures.
- Use appropriate Personal Protective Equipment (PPE).
- Report accidents, incidents and near misses.
- Support risk assessments.
- Ensure safe systems of work are followed.
- Ensure safeguarding responsibilities are understood.
- Maintain safe access and egress throughout all sites.
Security Responsibilities
- Act as a key holder where authorised.
- Lock and unlock buildings.
- Operate intruder alarm systems.
- Monitor CCTV where required.
- Ensure buildings remain secure.
- Challenge unauthorised access where appropriate.
- Report security concerns promptly.
Customer Service
- Welcome visitors, hirers, contractors and members of the public.
- Provide a professional and courteous first point of contact.
- Assist customers with enquiries.
- Answer incoming telephone calls.
- Take accurate messages.
- Direct enquiries to the appropriate member of staff.
- Support community events where required.
- Build positive relationships with hirers and partner organisations.
Administrative Responsibilities
- Complete maintenance records.
- Update inspection logs.
- Maintain electronic compliance records.
- Complete basic data entry.
- Use Microsoft Office and organisational software.
- Send and receive work-related emails.
- Monitor stock levels.
- Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
- Maintain inventory records.
- Assist with booking preparation where required.
- File maintenance certificates and compliance documentation.
- Support reception and administration during busy operational periods.
Cleaning Responsibilities
- Undertake general cleaning where required.
- Inspect cleaning standards across all buildings.
- Ensure kitchens, toilets and communal areas remain clean and safe.
- Remove waste and recycling.
- Maintain cleaning stores.
- Monitor cleaning supplies.
- Support deep cleans where required.
General Responsibilities
- Work across all QCCA sites.
- Respond to emergency maintenance requests.
- Carry out reasonable duties consistent with the role.
- Attend staff meetings.
- Attend mandatory training.
- Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
- Open and prepare buildings each morning for operational use.
- Unlock, inspect and secure all buildings and external areas.
- Carry out daily opening and closing inspections.
- Ensure buildings remain safe, clean and presentable throughout the day.
- Prepare rooms for activities, meetings, training sessions and events.
- Set up and dismantle tables, chairs and equipment.
- Ensure rooms are returned to the required layout after use.
- Carry out daily walk-round inspections of all facilities.
- Report defects promptly to the Operations & Facilities Manager.
- Liaise with contractors attending site.
- Assist with contractor supervision where required.
Planned Maintenance
Undertake general maintenance including:
- Minor plumbing repairs.
- Minor carpentry repairs.
- Decorating and painting.
- Furniture assembly.
- Repairing fixtures and fittings.
- Replacing door furniture and locks.
- Replacing light bulbs and lamps.
- Clearing blocked gutters.
- General DIY repairs.
- Garden and grounds maintenance.
- External cleaning.
- Maintaining pathways and entrances.
- General building repairs within competence.
- Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
- Replace plug tops and fuses on portable equipment where appropriately trained.
- Carry out visual inspections of electrical equipment.
- Assist external contractors during servicing and repair works.
Facilities Compliance
Carry out and record routine statutory compliance checks including:
- Weekly Fire Alarm Tests.
- Emergency Lighting Tests.
- Monthly Legionella temperature monitoring.
- PAT Testing (following appropriate training).
- Intruder Alarm Tests.
- Fire Door inspections.
- First Aid box inspections.
- Accident book monitoring.
- COSHH cupboard inspections.
- Water hygiene monitoring.
- Daily building safety inspections.
- Monthly facilities inspections.
- Health & Safety monitoring.
- Record all compliance checks accurately.
- Report any non-compliance immediately.
Health & Safety
- Work in accordance with all Health & Safety legislation.
- Follow QCCA Health & Safety policies.
- Follow Lone Working procedures.
- Follow Manual Handling procedures.
- Follow Working at Height procedures.
- Use appropriate Personal Protective Equipment (PPE).
- Report accidents, incidents and near misses.
- Support risk assessments.
- Ensure safe systems of work are followed.
- Ensure safeguarding responsibilities are understood.
- Maintain safe access and egress throughout all sites.
Security Responsibilities
- Act as a key holder where authorised.
- Lock and unlock buildings.
- Operate intruder alarm systems.
- Monitor CCTV where required.
- Ensure buildings remain secure.
- Challenge unauthorised access where appropriate.
- Report security concerns promptly.
Customer Service
- Welcome visitors, hirers, contractors and members of the public.
- Provide a professional and courteous first point of contact.
- Assist customers with enquiries.
- Answer incoming telephone calls.
- Take accurate messages.
- Direct enquiries to the appropriate member of staff.
- Support community events where required.
- Build positive relationships with hirers and partner organisations.
Administrative Responsibilities
- Complete maintenance records.
- Update inspection logs.
- Maintain electronic compliance records.
- Complete basic data entry.
- Use Microsoft Office and organisational software.
- Send and receive work-related emails.
- Monitor stock levels.
- Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
- Maintain inventory records.
- Assist with booking preparation where required.
- File maintenance certificates and compliance documentation.
- Support reception and administration during busy operational periods.
Cleaning Responsibilities
- Undertake general cleaning where required.
- Inspect cleaning standards across all buildings.
- Ensure kitchens, toilets and communal areas remain clean and safe.
- Remove waste and recycling.
- Maintain cleaning stores.
- Monitor cleaning supplies.
- Support deep cleans where required.
General Responsibilities
- Work across all QCCA sites.
- Respond to emergency maintenance requests.
- Carry out reasonable duties consistent with the role.
- Attend staff meetings.
- Attend mandatory training.
- Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.