It systems manager jobs in england, london

About us

SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape, or any survivor who thinks we’re the right service for them.

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Purpose of Role

Group Facilitators play a crucial role in delivering a range of therapeutic sessions aimed at supporting the wellbeing of survivors of sexual violence. This role involves creating a safe and empathetic environment where survivors can heal and grow. The Group Facilitator offers empowering peer support, fostering a sense of community and understanding among participants.

Through these therapeutic sessions, survivors are empowered to regain control over their lives, build resilience, and navigate their healing journey. The facilitator provides valuable guidance, emotional validation, and tools for coping and self-care, and they serve as a compassionate guide, helping survivors of sexual violence find strength, connection, and healing.

Main responsibilities include:

•  Leading group intervention sessions for male, adolescent, and non-binary survivors of sexual abuse, assault, and rape.
• Collaborating with the Group Work Manager and the organisation's safeguarding lead to effectively address safeguarding concerns.
• Documenting client interactions, participation, and identified risks using our client case management system and by adhering to organisational protocols.
• Formulating comprehensive plans for group sessions, further refine the group model, and conduct risk assessments when necessary.
• Prioritising ongoing monitoring and evaluation, ensuring the timely and accurate recording of outcomes to gauge effectiveness.

To see the full set of responsibilities and selection criteria, please refer to the attached job specification. 

How to apply

To express an interest in the role and to be considered, please submit the following:

• An up-to-date CV.
• A supporting statement that addresses the person specification in the job specification pack, and outlines your motivation for applying.

Application Deadline: Sunday 31st August at 11.30pm
Interviews: Between Tues 9th Sept and Thurs 11th Sept. Interviews will likely take place remotely, via Teams

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black, Asian, Mixed Heritage, Trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Burnham team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Job Title: Partnerships Manager

Reports to: Senior Partnerships Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000 for London, £31,000 - £37,000 for other locations

Hours: 5 days per week (37.5 hours), open to flexible working arrangements

Contract: Permanent

Overall purpose

This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.

The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.

Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.

You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.

The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Anna Freud Centre
Salary: £110,000 FTE + 6% pension
Location: London (Hybrid working: 2 days/week in office)
Contract: Permanent, Full-time (35 hours/week)

Anna Freud is a world-leading children’s mental health charity with over 70 years of pioneering research, innovation and practice. Its mission is to close the gap between mental illness and mental wellness for children, young people and their families—and to create a more compassionate society for all.

The organisation is entering a transformative new chapter and is seeking a visionary, values-driven Executive Director of Finance to join the Executive Team. This is more than a finance role; it is a strategic leadership opportunity with deep social purpose.

The Opportunity to Make a Lasting Impact

The Executive Director of Finance will work closely with the Chief Executive and Board of Trustees to shape Anna Freud’s long-term financial and operational strategy.

They will oversee a talented team of professionals across Finance, IT, Facilities, Procurement, Risk and Information Governance—ensuring the systems, infrastructure and financial stewardship are in place to support ambitious goals and life-changing services.

This role will play a central part in finalising and delivering the organisation’s new corporate strategy—helping Anna Freud reach more children, young people and families with the support they deserve.

Key Responsibilities

• Drive strategic financial leadership: Translating vision into robust financial strategies, rolling 3-year business plans and sound capital management.
• Champion a culture of excellence and collaboration: Leading a multidisciplinary team of 21 with five direct reports, embedding proactive business partnering across the organisation.
• Ensure operational resilience and innovation: Overseeing IT and estates strategies to enhance systems, infrastructure and space planning.
• Lead information governance and risk management: Acting as Senior Information Risk Officer (SIRO) to maintain the highest standards of data protection and compliance.
• Enable ethical and impactful growth: Managing procurement and investment strategies that deliver best value while aligning with Anna Freud’s values and mission.
• Be a trusted advisor: Providing insight, challenge and confidence to the Executive Team, Board and stakeholders in pursuit of a more compassionate, mentally healthy society.

Candidate Profile

Anna Freud seeks a strategic, values-led finance leader who brings:

• Proven executive-level leadership in finance and operations within a complex, mission-driven organisation.
• Strong expertise in financial planning, governance and business partnering, with the ability to translate data into strategic decisions.
• Experience managing cross-functional teams (finance, IT, estates, risk, procurement).
• A collaborative and emotionally intelligent leadership style, leading with empathy, clarity and purpose.
• A deep commitment to inclusion, ethical practice and the wellbeing of children and young people.

Why Join Anna Freud?

This is a rare opportunity to help shape the future of mental health for generations to come. Anna Freud offers:

• A values-led culture with meaningful work
• Flexible, supportive hybrid working (2 days in-office)
• 27 days annual leave plus bank holidays
• Competitive salary and generous benefits
• Access to professional development opportunities

Ready to lead with purpose?
Those inspired by the opportunity to lead finance and operations in an organisation rewriting the future of children’s mental health are encouraged to apply and help build a world where every child and young person can thrive.

To apply please express your interest by applying. Rosemary Pini from Allen Lane is parntnering with Anna Freud on this appointment and happy to answer any questions. 

Join a dynamic, growing charity that inspires children in disadvantaged communities to grow, cook, and enjoy healthy food. We’re seeking an experienced Programme Manager and child-led educator to lead our national Food Discovery team, ensuring high-quality delivery, strategic growth, and strong advocacy for food education.

You’ll manage a dispersed team, oversee recruitment, training, budgeting, and evaluation, and build partnerships with schools, funders, and sector networks. The role demands excellent leadership, communication, and organisational skills, with the ability to travel nationally.

Requirements:

• Proven leadership and programme management experience, ideally in education, community engagement, or food education.
• Strong understanding of safeguarding, health & safety, and working with primary school-aged children.
• Skilled communicator, relationship-builder, and advocate.
• Commitment to equity, diversity, and inclusion.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

The Role

Role Purpose

An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.

The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.

Main Responsibilities

Human Resources:

● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.

Governance:

● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House

Finance:

● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.

General:

● Build collaborative relationships across the organisation.
● Support other operational projects as required.

Essential Experience, Knowledge, and Skills:

● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.

Desirable Skills:

● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector

Further Information and Benefits

● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

For detailed information on how your personal data is processed,
please review the Privacy Policy on our website.

Join VoiceAbility People Team as a People (HR) Apprentice!

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

We have opportunities for school leavers, graduates, those returning to work, and career changers.

Are you (or someone you know) looking to start a career in Human Resources? Whether you're fresh out of school, college or university—or returning to the workplace after a break—this could be the perfect opportunity to build a rewarding career in HR.

We’re offering a paid apprenticeship that combines on-the-job experience with formal training, leading to a nationally recognised qualification. We are partnered with Telford College who will provide the Apprenticeship tutor and CIPD qualification where relevant

You’ll be part of a supportive team, learning how HR supports people, culture, and operations across our organisation.

You will learn to handle day-to-day queries and provide HR advice, working on a range of HR processes,  from transactional to advisory, from recruitment through to retirement; you will develop experties in Human Resource Information Systems to keep records; provide relevant people information to the business; work with the business on HR changes.

What’s in it for you?
A structured development programme with mentoring and support
A chance to gain a recognised HR qualification
Real experience in areas like recruitment, employee relations, and HR systems
Flexible working arrangements and a welcoming team
A pathway to long-term career opportunities in HR

Who can apply?
We welcome applications from:

Anyone looking to retrain or start a new career in HR

• School, college or university leavers
• People returning to work after a career break

No prior HR experience is needed—just a willingness to learn, a positive attitude, and good communication skills.

You will need the following to gain entry onto the apprenticeship course:

• A minimum of 4 GCSEs at grades 4 – 9 (GCSE C or above) English and Maths.
• Be able to work more than 30 hours per week.
• To sit an assessment for English, maths, and entry for CIPD Certificate.
• An interview with CIPD and Apprenticeship Tutor.

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including the People team are homebased for Administration and meetings will be held online as well as in person on occasion for which travel will be required.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, and Staff forums. We hold regular Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please visit the vacancy on our website for details

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications:  midnight Thursday 21st August 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Interview dates: ongoing and week commencing 26th August

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Are you passionate about data, technology, and making a real-world impact for animals?

AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth.

We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth.

As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community.

You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world.

About The Role:

We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier.

You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement.

This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need.

Key Details:

• Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs)

• Start date: September 2025

• Location: Remote (Must be UK-based)

• Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time)

• Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week)

Key Responsibilities

• Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems

• Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe

• Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant

• Create and maintain segmentation and logic to support targeted campaigns and supporter journeys

• Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy

• Develop dashboards and reporting tools for real-time performance insights

• Document workflows and integrations to ensure long-term sustainability of systems

• Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use

Essential Skills & Experience

• Strong experience working with CRM systems in the non-profit or charity sector

• Hands-on experience with Zapier and third-party platform integrations

• Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge)

• Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance

• Ability to work independently and manage multiple technical tasks simultaneously

• Confidence in working with both technical and non-technical colleagues

• Excellent attention to detail and data accuracy

Desirable

• Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms

• Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat)

• Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows)

• Prior experience supporting legacy fundraising or donor segmentation

• A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential)

• Experience working remotely and independently within a small, agile team

About the role

As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.

Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
   
• Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
   
• Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
   
• Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
   
• With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
   
• Any other ad hoc responsibilities as deemed relevant by the CEO.
   

Person specification

We are looking for someone who has:
 

• Two or more years experience with Salesforce administration, including custom objects.
   
• Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
   
• Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
   
• Experience generating reports for a range of stakeholders.
   
• The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
   
• Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
   
• Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
   
• Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
   
• A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
   
• A good understanding of GDPR compliance and processes.
   
• A commitment to equality, diversity and inclusion. 
   
• A commitment to the mission and values of Action Tutoring.
   
• A commitment to promoting and safeguarding the welfare of children.
   

You may be more successful in the role if you also have:
 

• PowerBI, Tableau, other data visualisation software experience.
   
• Experience working with government education datasets.
   
• Experience designing and implementing monitoring, evaluation and learning frameworks.
   
• Salesforce Administrator Certification (or on track to complete).
   
• Experience working in the charity or NGO sector.

Background to the role

 In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role, along with a new Operations Coordinator role, has been created to help us make faster progress towards achieving these transformational goals. We’re looking for someone who is highly resourceful, self-motivated and curious and who can model our values (accountable, kind, flexible, inclusive and collaborative) in the way they work.

Job description

Job Purpose

By providing high quality governance and administrative support you will play a critical role in ensuring the smooth operation of our organisation. By supporting our Trustees and SMT you will improve our internal accountability and reduce the administrative burden on our senior team; freeing them to focus on organisational development, on building external relationships and pursuing opportunities which align with our strategy.

Key Tasks

 Overseeing our Governance & Administration:

• You will organise and service the Trustee Board and Board Committee meetings, including agendas, minute-taking, follow-ups on actions, ensuring compliance with governing documents and charity law.
• Be the key contact for trustees, including overseeing their recruitment, induction and training.
• Better connect our governance and management processes through improving alignment of our Trustee and management reporting cycles and coordinating meetings and the delivery of Exec reports.
• Act as company secretary and ensure the Company House and Charity Commission websites are kept up to date.

Supporting our Executive team:

• Manage the CEO's diary, coordinate and prepare for SMT meetings, and monthly whole team meetings, maintain action logs, and provide proactive support in work planning.
• Lead on liaison with, and reports to, Age UK national. This will include coordinating visits and the collection of data.
• Develop and oversee our internal knowledge sharing systems
• Ensure our intranet is up to date and our new SharePoint file structure is maintained.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to the CE
• Close working relationship is required with the other members of SMT, the Chair of trustees and other members of the board.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Experience providing high-level administrative support to a senior team or a senior leader.
• Experience of minute taking Experience maintaining internal systems such as SharePoint, document storage, or intranet platforms.

Desirable

• Voluntary sector experience.
• Working with a trustee board.
• Experience acting as Company Secretary or supporting governance compliance.
• Experience of recruiting at board level.

Knowledge & Understanding

Essential

• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Knowledge of the structure and roles within a charity, including the role of trustees.

Desirable

• Of charity governance, and business planning processes and accountabilities.
• Knowledge of Company secretary role and responsibilities via training or experience

Skills/Attributes

Essential

• High level IT skills in Microsoft Office .Good understanding of the capabilities and potential of 365
• Organisational Skills: Ability to manage calendars, meetings and documents efficiently
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Advanced AI skills

Additional Requirements

• Ideally, we would like the post holder to attend our evening trustee meetings (four a quarter, two online and two in person). This time will be available to be taken back in lieu. However, for the right candidate we can be flexible about this requirement.
• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions

Are you an experienced operations lead who thrives on creating strong systems, supporting teams to do their best work, and ensuring an organisation runs efficiently and effectively? Do you have a solid grounding in HR, finance, compliance and governance, alongside a proactive and collaborative approach to leadership? Are you passionate about building a positive working culture that centres values of equity, care, and professionalism? If so, you could be the ideal candidate for our Head of Operations role.

Women’s Resource Centre is the national umbrella body for the UK women’s sector. We are currently recruiting for a Head of Operations to provide strategic and hands-on management of our operations, HR, governance and finance, ensuring a stable and supportive foundation for our work.

You’ll be a confident and inclusive leader with strong interpersonal skills and a track record of managing systems, people and organisational processes. You will play a key role in shaping and upholding our working culture, supporting a committed team, and helping us deliver for the women’s sector with clarity and accountability.

This is an exciting opportunity for someone with a deep understanding of operational delivery in a small charity setting, who brings energy, empathy, and a high level of organisation to their work. You will be committed to feminist values, social justice, and the strengthening of the UK women’s sector—particularly Black, minoritised and refugee women’s organisations.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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​This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.

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Interested? Want to know more about the Charity? Check out our website

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.

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​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Operational Manager - IPS Grow

This is an exciting time to join the team! As of Spring 2026, the organisation will be delivering Fidelity Assessments and supporting IPS services with their SMART action plans as part of the DWP’s Connect to Work programme.

We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Assessors working across England and Wales.

This role will be part of a brand new team, working together to ensure that Connect to Work IPS services have the insights and plans needed to deliver the highest quality outcomes for IPS clients.

Position: Operational Manager - IPS Grow / England and Wales

Location: London/Hybrid

Hours: Full-time

Salary: £60,500

Contract: Permanent

Closing Date: 11:59pm Monday 25th August

Interview Dates: 30-minute Zoom interviews will take place on Thursday 4th September. Face to face interviews will take place on Monday 15th September at the office in London.

About the Role

We are recruiting a Manager to lead a remote team of IPS Grow Fidelity Reviewers working across England and Wales. The focus of the role is to support and develop Reviewers to have impact by delivering high quality Fidelity Reviews and communities of practice, driving quality of IPS provision and performance of delivery partners across England and Wales.

You will work collaboratively with the broader team to coordinate resources to ensure that contract KPIs are met.

The Team

The IPS Connect to Work team will sit within the wider IPS Grow team. IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services across England and Wales. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

Key areas of responsibility include:

• Line management, coaching, and field mentoring of team
• Stakeholder engagement and delivery of targeted interventions to support IPS services to deliver better outcomes
• Work across IPS Grow and contribute to national objectives

About You 

Skills, experience and qualifications we are looking for include:

• Managerial and leadership experience: Substantial experience managing teams and projects to successful delivery of performance expectations; leading by example and supporting the team to translate research into effective on the ground practice.
• Delivering tangible results in an IPS context: Previous background in an IPS leadership capacity; demonstrated ability to drive tangible improvements in outcomes for clients and work effectively with senior system stakeholders to unblock issues; deep understanding of the IPS model and how it applies in practice.
• Project management: Experience delivering complex projects against project plans, timelines and deliverables that are results focused.
• Data and IT: Strong IT and data analysis skills; ability to interpret and translate data meaningfully.
• Negotiation skills: Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for services and clients.
• Collaborative approach: Skilled in building consensus and fostering cooperation with diverse groups.
• Workload management: Allocating and delegating tasks as necessary, able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines.

About the Organisation

Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems, with a vision is a fairer world where together we unleash the potential of people and communities. This is done by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.

Skills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. Combining these specialisms in different ways to address specific social challenges. The organisation creates effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.

Ready to make your own impact on these issues? Then come and join the team.

The multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. The organisation provides a high-quality training and development programme in-house with great opportunities for career progression. They are a friendly and intellectually curious bunch, always up for a debate. 

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include IPS Grow Manager, IPS Grow Project Manager, IPS Grow Lead, IPS Grow Programme Manager, Project Manager, Programme Manager, Programme Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.