It systems manager jobs in Leeds

Start Date: Early July

Initial Duration: 40 Days, 3 days a week, with scope to extend

Time commitment: Estimated up to approximately 24 hours per week (based on delivery needs) 

Rate: £32 per hour (freelance billing rate)

Oak National Academy is a fully remote organisation with over 100 employees and up to 200 freelancers and partners who depend on our systems every day.

We are looking to engage an experienced freelance IT Support Specialist to deliver a defined programme of access management, systems administration and compliance work as we grow.

The focus of this engagement is to ensure our core systems are well-managed, auditable and secure, and that staff and freelancers are well supported in their day-to-day use of them.

The appointed freelancer will bring their own expertise and approach to shape how this work is delivered, working to agreed priorities and timelines, and collaborating closely with Oak colleagues.

This is a remote UK-based role, carried out on an Oak-managed device.

Scope of work

The freelancer will be responsible for delivering the following outcomes:

● Provision of first-line and second-line support across agreed IT workflows, ensuring requests are resolved efficiently and appropriately escalated where required. 

● Monitoring and managing our MDM for hardware and software alerts. 

● Delivering agreed access, provisioning and deprovisioning activities associated with onboarding and offboarding processes.

● Hardware and software troubleshooting across the organisation. 

● Monitoring and managing Google Admin alerts. 

● Effective day-to-day administration of access and permissions across Oak's core systems. 

● Collaborating with the IT & Data Security Officer on IT operations projects.

Experience and expertise

We are interested in hearing from freelancers who can demonstrate:

● 3+ years' experience in IT systems or infrastructure roles, where systems administration, access management and security were a core part of the work. 

● Strong, hands-on expertise in Google Workspace Admin, including user management, groups, permissions and security settings. 

● Experience using MDM platforms and remote support tools. 

● A careful, trustworthy and improvement-focused approach, with a strong appreciation of security, accountability and collaborative working.

● The ability to work independently and take ownership of delivering agreed outcomes. 

● Confidence working within a small, remote team and collaborating effectively with colleagues.

● Google Workspace Admin certification is desirable but not required. We are most interested in practical experience and how you approach the work, so formal certifications are not essential to apply.

Tools and access

We will give you access to all the systems you need to carry out the work. The core tools you will be working with are Google Admin and the Google Suite, NinjaOne, Slack, Notion, 1Password and NordLayer.

We will provide an Oak-managed device (Windows and macOS) for the duration of the engagement. Given the level of system access this role involves, we require all work to be carried out on this device. We will handle device setup and system access before you start, so you are ready to go from day one.

Ways of working

This engagement is offered on a self-employed basis. You will work closely with the IT & Data Security Officer to ensure alignment, share progress, and agree priorities throughout the engagement period. 

Next steps

You'll answer some questions - some short ones relating to admin and then four discipline-related ones. After the task closes, your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. If shortlisted, we'll invite you to a remote interview over Zoom.

We're receiving a strong response to our freelancer adverts, which may lead us to close the role early so if you're considering applying, please get your application in early to avoid missing out.

Job Title: Test and Quality Assurance (QA) Engineer - Web Applications

About You:
You would be working within the Cadet Digital Services framework, ensuring the UK’s Cadet Forces MIS and associated web apps are maintained to an exceptional standard. We are looking for a dedicated and detail-oriented Test and Quality Assurance (QA) Engineer to join our Agile Delivery team. If you are passionate about ensuring the highest quality implementation and delivery of web applications and have a proven track record in both manual and automated testing, we’d love to hear from you!

Key Responsibilities:

• Conduct comprehensive manual testing of web applications to ensure functionality, usability, and performance.
• Develop, implement, and maintain automated test scripts using tools such as Playwright, Cypress or Selenium Web Driver.
• Collaborate closely with the development and project teams throughout the Software Development Life Cycle (SDLC), ensuring Agile and SCRUM methodologies are followed.
• Utilise test management and bug tracking tools such as Azure DevOps or JIRA to document test cases, track defects, and manage testing processes.
• Work closely with developers to ensure the seamless integration and architecture of web applications using technologies like HTML5, CSS, and JavaScript.
• Analyse test results, identify problems, and work with developers to seek solutions to ensure optimal performance and user experience.
• Leverage knowledge of Oracle Application Express (APEX) in testing and troubleshooting web applications.
• Work in an Agile environment with a key role in all ceremonies.

Required Skills and Qualifications:

• Proven experience in manual testing of web applications.
• Strong practical knowledge of MS365 applications.
• Strong background in creating and running automated testing scripts (experience with Cypress or similar is highly preferred).
• Solid understanding of SDLC, Agile, and SCRUM methodologies.
• Experience with test management and bug tracking tools (e.g., Azure DevOps or JIRA).
• Knowledge of core web technologies such as HTML5, CSS, JavaScript, and web application architecture.
• Excellent analytical, problem-solving, and communication skills.
• Familiarity with Oracle Application Express (APEX) is a plus.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 21st June 2026 by 2359.

Interviews will be held ishortly after.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

The Woodland Trust is looking for an experienced Conservation and Wildlife Officer to join the Snaizeholme Project team, supporting the conservation and long-term management of the Snaizeholme Estate. The role will focus on conservation-led wildlife management, including protecting and enhancing local Red Squirrel populations, habitat and species monitoring, and delivering practical land management across a diverse landscape. Working closely with landowners, partners, volunteers and local communities, the successful candidate will combine strong ecological knowledge with excellent communication and public engagement skills to help create a thriving, resilient landscape for wildlife and people.

A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

For recruitment purposes this position is advertised as Conservation and Wildlife Officer to reflect the nature of the work. The successful candidate’s formal title will be Wildlife Manager - Snaizeholme.

The Role:

• Coordinate stakeholders across the Northern Dales to deliver joined-up, evidence-led wildlife management, with a focus on Grey Squirrel control to support Red Squirrel populations.
• Lead ecological surveys and monitoring to inform habitat management, including grazing impacts, vegetation change, bird activity, ground-nesting productivity and invasive species.
• Produce reports and contribute to conservation research in collaboration with colleagues, agencies and external partners.
• Manage and support wildlife contractors, volunteers and controllers, delivering evidence-based squirrel and deer management across the estate and wider landscape.
• Support delivery of the Snaizeholme Estate project, providing specialist input into woodland, peatland, wetland and farmed habitat management.
• Deliver public engagement through presentations, events, site visits and volunteer coordination, ensuring safe and effective conservation activities.
• Ensure wildlife management complies with best practice, environmental legislation and regional/national partnership frameworks.
• Maintain accurate survey and management records using IT/GIS systems, support health and safety compliance, and provide training and guidance where needed.
• This is a homebased role, requiring regular travel to locations within the Snaizeholme landscape and wider area, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.

The Candidate:

• Experience assessing, monitoring, and managing wildlife and habitats to deliver conservation objectives, particularly in upland environments.
• Skilled in wildlife and habitat surveying, species identification, and practical conservation management.
• Strong stakeholder engagement and relationship-building experience with farmers, land managers, ENGOs, local authorities, volunteers, and community groups.
• Confident in public engagement, including presentations, guided walks, and volunteer coordination.
• Knowledge of conservation-led wildlife management, habitat survey methodologies, and upland land-use practices.
• Competent in Health & Safety management, including lone working, risk assessments, and working in challenging terrain/weather conditions.
• Proficient in IT, data management, record keeping, and GIS software.
• Qualified with a relevant environmental/ecology/land management degree (or equivalent experience), full UK driving licence, and willingness to complete specialist training/certifications including Grey Squirrel Management and DSC Level 1 if not already held.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews will be held via Microsoft Teams on 9th & 10th July.

About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Assurance Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

To find out more about our values and how important they are to us, please read the role profile. 
 

The Role 
 
As Retail Assurance Manager, you will provide specialist support, guidance, and oversight across all areas of operational risk within retail and estates, ensuring our locations operate safely, compliantly, and to agreed organisational standards. As the estate continues to grow, this role will enhance the organisation’s confidence in retail governance through effective assurance processes, training, and continuous improvement. 

The role will develop and maintain frameworks, policies, and tools to support retail managers in managing risk locally, covering areas such as Health and Safety, Fire Safety, financial controls and Gift Aid. By embedding accountability for risk management at every level, the Retail Assurance Manager will enable managers to own compliance within their areas, reinforcing a culture of safety, integrity, and strong performance. 

Working with the Head of Retail and Head of Retail Property and Estates, the post holder will design and deliver an operational annual retail audit programme, assessing performance across operational, financial, and compliance areas. Findings will inform improvement plans, demonstrate governance to the wider organisation, and help reduce incidents of non-compliance, theft, and fraud.

Specifically, you will: 

• Be the Health & safety (H&S) lead for retail and wider charity and be main point of contact for all related queries, concerns and escalations.  

• Provide “how to” checklists and guidance for ladders, steamers, reading and actioning risk assessments etc.  

• Be responsible for records of compliance training, Health & Safety inductions and DSE assessments across retail and the wider charity, flagging to senior managers non-compliance.  

• Develop risk assessments and processes with owners of the risk so these are relevant and highlight `immediate` and `progressive` actions.  

• Support the Centre Manager and Café Manager in food safety compliance developing food safety policies and procedures.  

• Work across retail and operations to ensure the Business Continuity Plan is up to date and maintain team`s risk registers.  

• Create an intuitive system to ensure Health & Ssafety policy and procedures are maintained, relevant and up to date.  

• Support provision of COSHH registers on our premises.  

 
About You 

To be considered for this role, you will need: 

• To have proven experience in an assurance, audit, compliance, risk, Health & Safety, or retail operations role (ideally within multi-site retail or a customer-facing estate).  

• To have working knowledge of relevant legislation and best practice (e.g., Health & Safety, Fire Safety, food safety where applicable, GDPR/data protection, safeguarding awareness) and the ability to translate requirements into practical guidance.  

• To have experience of planning and delivering an audit/inspection programme, including developing checklists/standards, conducting site visits, identifying non-conformance, and agreeing proportionate improvement actions.  

• To have experience of producing clear reports and presenting findings to different audiences, including senior stakeholders, with recommendations that balance risk, practicality and commercial impact.  

• A NEBOSH qualification would be preferred but we would consider IOSH with a view to training towards NEBOSH to the right applicant.  

• To be Educated to A Level or above.  

• To have basic Health and Safety and Fire training in previous roles alongside an awareness of GDPR, Cyber Security and Safeguarding or ability to demonstrate awareness of the above. Good understanding of Data Protection principles.  

• To have IT literacy in particular with Microsoft Office.  

Application 

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People before 16th June 2026. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us. 

First interviews are scheduled to take place week commencing 15 June 2026 via Teams. 

Second interviews are scheduled to take place week commencing 30 June 2026 in person at our Yorkshire Cancer Research Centre in Harrogate. 

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary 

We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.

This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.

This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.

Key working relationships

• Head of Digital (strategic lead)

• CRM Manager

• Project delivery leads (website, GoDonate, Gifted, Clue)

• Fundraising & Communications leads

• Data & IT teams

• Data Protection Officer

• External suppliers and agencies

Key tasks and responsibilities

Programme Planning & Governance

• Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.

• Run programme-level governance including reporting cycles, decision logs and RAID management.

• Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.

Cross‑Team Coordination

• Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.

• Facilitate cross‑functional workshops, planning sessions and retrospectives.

• Ensure teams understand how their work fits into the wider programme and where dependencies sit.

Delivery Assurance

• Track progress across major digital projects, including:

• CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.

• Clue database development and governance

• Data governance and platform consolidation

• Identify risks early and drive mitigation plans.

• Ensure suppliers deliver to agreed scope, budget and timelines.

Reporting & Insight

• Produce clear, consistent reporting for Directors and Trustees.

• Translate technical updates into accessible, decision‑ready summaries.

• Maintain a single source of truth for programme status and documentation.

Standards & Ways of Working

• Embed consistent processes for planning, change control, documentation and handover.

• Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).

• Ensure teams follow agreed processes for testing, sign‑off and release.

About you

Experience

• Proven track record in managing multi‑workstream digital or technology programmes

• Strong governance, planning and RAID management

• Excellent stakeholder management across technical and non‑technical teams

• Working knowledge of CRM, CMS, data and digital platforms

• Expertise in managing external suppliers

• Experience working within digital transformation environments

Skills and Personal Attributes

• Collaborative and relationship‑driven

• Calm under pressure

• Able to influence without authority

• Highly organised and structured

• Strong communicator

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Senior Trust & Grant Fundraiser

Salary: up to £33,000

Permanent full time post (part time considered for right candidate)

Location: Hybrid working with part of week spent at one of our offices: Shipley, Harrogate or Skipton

We are seeking an experienced and motivated Senior Trust & Grant Fundraiser to lead and grow our charitable income from trusts, foundations and grant-making bodies.

Reporting directly to the CEO, you will play a key strategic role in securing sustainable funding, both restricted and unrestricted, that enables Carers’ Resource to enhance, expand and support our existing services and allows us to invest in organisational infrastructure, website and digital technology.

The successful candidate will have a proven track record of personally securing at least £200,000 per annum in trust and grant income and will be confident developing compelling funding applications, building long-term funder relationships, and identifying new income opportunities.

This is an exciting opportunity for a skilled fundraiser who is passionate about making a difference and wants to contribute to the growth and impact of a respected regional charity.

Key Responsibilities

• Develop and implement a trust and grants fundraising strategy aligned with organisational priorities.
• Research and identify suitable trust, foundation and statutory funding opportunities.
• Prepare high-quality, persuasive funding applications, proposals and expressions of interest.
• Secure a minimum of £200,000 per annum in trust and grant income.
• Build and maintain strong relationships with funders, partners and stakeholders.
• Manage the full grant cycle including applications, monitoring, reporting and stewardship.
• Work closely with the CEO and senior leadership team to develop funding priorities and project budgets.
• Collaborate with operational teams to gather impact data, case studies and outcomes.
• Maintain an accurate pipeline and reporting system for funding applications and deadlines.
• Produce timely and accurate reports for funders demonstrating impact and outcomes.
• Monitor fundraising trends, sector developments and funding opportunities relevant to carers and community services.
• Support the development of partnership and collaborative funding bids where appropriate.
• Ensure compliance with fundraising regulations and best practice.

Person Specification

Essential

• Demonstrable success in securing trust and grant funding, including a proven track record of personally generating at least £200,000 annually.
• At least 3 years experience of writing successful funding applications to trusts, foundations and statutory funders.
• Excellent written communication and bid-writing skills.
• Strong relationship management and stakeholder engagement skills.
• Ability to manage multiple funding applications and deadlines effectively.
• Experience of developing fundraising pipelines and income strategies.
• Strong analytical and budgeting skills.
• Ability to work independently and collaboratively across teams.
• Passion for supporting carers, vulnerable people and local communities.
• Proficient IT skills including Microsoft Office and CRM/database systems.

Desirable

• Experience working within the charity, health or social care sector.
• Knowledge of issues affecting unpaid carers and vulnerable communities.
• Experience of reporting to senior leadership teams and trustees.
• Understanding of monitoring and evaluation frameworks.

Personal Attributes

• Proactive and self-motivated
• Highly organised with strong attention to detail
• Strategic thinker with a creative approach to fundraising
• Compassionate and values-driven
• Professional, resilient and adaptable

What We Offer

• Opportunity to work for a respected and impactful Yorkshire charity
• Flexible and hybrid working opportunities
• Supportive and collaborative working environment
• Ongoing professional development
• Generous annual leave entitlement
• Pension scheme

Equality, Diversity & Inclusion

Carers' Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Email your application, including a covering letter explaining your fit to the role and CV.

Or apply directly via our website

About Help 

Help Counselling is well-established mental health charity. We believe everyone deserves access to quality mental health support, and have been providing affordable, short- and long-term talking therapies for over 50 years.

Whether clients are seeking relief from anxiety, stress, depression or other challenges, we are here to help. We offer counselling services to those over 18, both face-to-face in central and west London and online. Our approach is client-led and holistic with no reliance on algorithms for client allocation. Instead, we take care to achieve the best match possible between client and counsellor. 

We are a placement provider: providing training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP.

The work undertaken by trainee counsellors and psychotherapists is unpaid - they volunteer their time. This volunteer-driven model enables Help Counselling to fulfil its mission of offering affordable counselling services to those in need. 

We also cater for clients who prefer to engage with a qualified counsellor through our Help Counselling Plus service for quality therapy at a fraction of the cost of private practice fees. This service is typically delivered by newly qualified counsellors and provides a supported transition into private practice. 

We have a small, friendly staff team of 5, a diverse team of circa 100 trainee and qualified counsellors and a team of supervisors and assessors. We support around 200 clients at any time with weekly sessions. 

About the role 

The Clinical Assistant will support the Clinical Manager in the running of our counselling service. The role will primarily involve managing our trainee counsellor placements but extends to all aspects of the clinical service as required.  The role is advertised as 2-3 days per week, to be discussed. The role is primarily remote with requirement to attend occasional meetings and events in west and central London.

Role Responsibilities: 

• Manage the recruitment, onboarding and offboarding of suitable trainee counsellors for volunteer placements in accordance with agreed standards and controls and Help policies and procedures. To include candidate selection, interview, onboarding, induction and training. 

• Manage forecasting to ensure counsellor numbers satisfy client demand and consulting room availability.

• With support from the Administrator, ensure all records and reports are managed appropriately throughout the counsellor placement.

• Keep the Counsellors Online Hub up to date, liaising with Administrator and Clinical Manager as necessary. 

• In conjunction with Clinical Manager, provide clinical support and expertise to the Help CEO and team as required. 

• In conjunction with Clinical Manager, provide support to trainee counsellors throughout their placement as required. 

• Support Clinical Manager with client/counsellor allocations and reallocations as necessary. 

• Support Clinical Manager in managing consulting room bookings and sourcing alternative consulting rooms when required. 

• Support Clinical Manager in relation to client queries arising from assessments or generally. 

• Be the main point of contact for training organisations. Proactively develop and maintain relationships in conjunction with CEO. 

• Support CEO in developing and maintaining relationships with community networks and partners to include attendance at networking events and presentations as required. 

The above is not an exhaustive and you will be expected to perform different tasks in line with the overall business objectives and your skills/experience. 

Candidate profile: 

Essential:

• Counselling or Psychotherapy Qualification. 

• BACP or UKCP professional membership. 

• 3-5 years' post-qualification experience. 

• Excellent facilitation skills. 

• Strong task and time management.

• High standard of verbal and written communication skills. 

• Highly organised.

• Ability to provide challenging feedback to others, managing and responding professionally and appropriately to conflict and risk.  

• Interpersonal and influencing skills, especially the ability to engage with counsellors.

• Stakeholder management. 

• Adaptability. 

• Analytical and problem-solving skills 

• Good IT skills including knowledge of MS Office suite, CRM systems and common IT platforms. Ability to learn new systems quickly.  

Desirable: 

• Experience of working within a training environment within the same industry. 

• Prior experience of working in the charity sector. 

• Working understanding of HR-related policies and procedures including EDI and working with competency frameworks. 

• Location in or around West or Central London would be highly advantageous. 

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Marketing & Communications Officer

Hours: 18 hours per week

Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)

Location: Bradford, Harrogate, or Craven office with some hybrid working
 

The Role:

We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.

This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.

Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.

Key Responsibilities

• Develop and deliver engaging marketing and communications activity across digital and print channels.
• Manage and update website content to ensure information is accurate, accessible and engaging.
• Create high-quality content for social media, campaigns, press releases and promotional materials.
• Support the promotion of services, events, fundraising activities and campaigns.
• Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
• Manage and grow social media channels, monitoring engagement and performance.
• Support internal communications and staff engagement activities.
• Produce marketing materials including leaflets, posters, presentations and impact stories.
• Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
• Monitor marketing performance and provide reports on communications activity and engagement.
• Ensure all communications are consistent with organisational branding and values.
• Support the development and maintenance of the organisation’s brand identity and reputation.
• Assist with campaigns to recruit volunteers, supporters and trustees where required.

Person Specification:

Essential

• At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
• Excellent written and verbal communication skills.
• Experience managing social media platforms and creating engaging content.
• Strong IT and digital skills including website content management systems and Microsoft Office.
• Ability to write for a range of audiences and communication channels.
• Experience producing marketing materials and promotional content.
• Good organisational skills with the ability to manage multiple priorities and meet deadlines.
• Creative, proactive and able to work independently.
• Strong attention to detail.
• Commitment to the values and aims of Carers’ Resource.

Desirable

• Experience working in the charity, health or social care sector.
• Knowledge of digital marketing tools, analytics and email marketing platforms.
• Graphic design or video editing skills.
• Experience working with media and public relations.
• Understanding of issues affecting unpaid carers and vulnerable communities.

Personal Attributes

• Compassionate and people-focused
• Team Player who collaborates with colleagues
• Enthusiastic and creative
• Collaborative and supportive
• Flexible and adaptable
• Professional and approachable

What We Offer

• Flexible and hybrid working opportunities
• Supportive and friendly working environment
• Training and professional development opportunities
• Generous annual leave entitlement
• Pension scheme
• Opportunity to make a meaningful difference to unpaid carers and local communities

Equality, Diversity & Inclusion

Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Please submit a covering letter with your CV explaining your fit to the role.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

Artswork is looking for a Data Protection & Impact Manager to lead Artswork’s approach to data so we operate safely and legally, and so that data informs every area of our work, shapes our planning, and enables us to demonstrate the impact of our programmes. This role works closely with the Evaluation & Impact Manager, and focuses specifically on data protection, data analysis and data reporting e.g. to funders. 

We are looking for someone to lead on data analysis and data protection within Artswork, embedding a data-led approach to our work. Working closely with the (part-time) Evaluation & Impact Manager, you will not only provide expertise in data generation across the organisation but also insightful analysis of the data to feed into the organisation’s strategic decision-making. You’ll be skilled in using tools that enable us to aggregate, manipulate and visualise data. You’ll be able to generate reports at different levels, from overviews to granular detail, and you’ll be willing and able to do accurate, capable data entry when needed (for example onto funders’ reporting platforms). You’ll liaise with other teams around their data requirements, particularly the Co-CEOs, Fundraising and Sales & Marketing. You’ll also lead on Data Protection for the organisation, training team members, generating ​‘how to’ guides for colleagues and ensuring that our data protection policies and procedures are updated and compliant with current legislation. 

Main Responsibilities:

Strategy 

• Embed a data-led approach across Artswork, ensuring data is used to inform organisational planning, prioritisation and decision-making. 
• Collaborate with the Evaluation & Impact Manager to align data generation, evaluation activity and reporting cycles, ensuring coherence across programmes. 
• Develop, maintain and continuously improve organisational data systems, tools and processes so that they are fit for purpose, efficient and scalable. 
• Provide insight and recommendations based on analysis, highlighting trends, opportunities, risks and areas for improvement in our work directly with children and young people.

Data analysis and treatment 

• Lead on organisation-wide data aggregation and analysis, ensuring accurate interpretation of programme, audience/participant and organisational data. 
• Collaborate with the Evaluation & Impact Manager to support the design and improvement of data collection methods (e.g. surveys, forms and CRM processes), ensuring data is robust, consistent and useful. 
• Clean, validate and audit datasets to maintain high data quality, including addressing gaps, duplicates and errors. 
• Maintain and improve data structures (e.g., spreadsheets, CRM exports, dashboards), enabling analysis at overview and granular levels. 
• Use appropriate tools to analyse and visualise data efficiently (e.g., Excel/Power Query, Power BI, dashboards), and document processes to support consistency and continuity. 
• Carry out accurate data entry when required, including into funder platforms and monitoring systems. 
• Liaise with colleagues across teams (particularly Co-CEOs, Fundraising and Sales & Marketing) to understand their data needs and provide analysis in usable formats. 

Impact reporting 

• Collaborate with the Evaluation & Impact Manager to produce clear, accurate and timely reporting for internal and external audiences, working together to translate data into insight and narrative. 
• Support consistent reporting cycles (quarterly/annual as required), including monitoring returns and KPI reporting. 
• Contribute data and insight to funder reporting, including accurate entry onto funders’ platforms and the production of supporting evidence. 
• Generate reports at different levels (headline dashboards through to detailed breakdowns) to support operational planning and strategic decisions. 
• Work with Fundraising and Sales & Marketing to align impact evidence with funding priorities and communications needs, providing statistics, summaries and insights. 

Data Protection compliance 

• Lead on Data Protection for the organisation, ensuring compliance with relevant legislation and internal policies and procedures. 
• Maintain, implement and regularly review data protection policies, procedures and guidance, ensuring they are practical and compliant. 
• Train and onboard staff on data protection requirements, creating accessible ‘how to’ guidance and providing ongoing support to colleagues. 
• Support and advise on appropriate data handling, including lawful bases, consent, retention, deletion and secure storage.
• Work with the Finance & Operations team and external IT provider to review and implement new data security requirements, including mapping software use and implementing new data protection controls. 
• Review data protection clauses and data sharing agreements for organisational contracts with third parties especially in relation to tenders and new business. 
• Manage subject access requests, data protection breaches, internal investigation & documenting, external responses and organisational learning. 
• Liaise with teams to ensure their data practices (including fundraising and communications activity) meet legal and regulatory requirements. 

Administration and Legal compliance  

• Maintain positive professional relationships with our participants, partners and stakeholders.  
• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies.   
• Be a committed champion for Artswork’s Anti-Discrimination Charter.   
• Maintain and develop personal skills and knowledge through appropriate training.  
• Perform own administrative duties.  

Application Procedure

Applicants should complete the Artswork application form, available below. CVs will not be accepted, and applicants should not attach CVs or other supporting documents.  

Applications must arrive by 12:00 Monday 8 June 2026 using the online form provided. 

We would be grateful if applicants could also complete Artswork's equal opportunities monitoring form using the link provided at the bottom of this page. This is separate from your application form and not viewed by the shortlisting or interviewing panel. It is submitted anonymously and is only used for monitoring purposes.  

Benefits:

We provide a range of benefits for employees including:    

• Flexible working options   
• Generous 29 days holiday pro rata plus bank holidays, including guaranteed time off between Christmas and New Year   
• Access to the Sage Employee Benefits programme   
• Stakeholder pension
• Additional wellbeing time, which allows you to take 25% of your hours back when you really need it   
• Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments 
• 3 paid volunteering days a year, including 1 dedicated to environmental activities 

We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice. 

Accessibility and flexible working:

Artswork values the diversity of its employees and is committed to creating an inclusive working environment. We help everyone to work in a way that is best for them and have an Adjustments Policy to enable us to support employees by implementing measures that remove barriers and make working easier. 

Artswork’s flexible working policy includes compressed hours, flexitime, staggered hours and reduced hours or a combination of these arrangements. We support remote working for all roles. 

We welcome requests for adjustments and flexible working at any stage of the recruitment process. These are not considered as part of our scoring or decision making when assessing candidates for the role. 

Closing date and interviews:

Applications must be made by 12:00 Monday 8 June 2026 using the online form provided on our website

Interviews: 
 

Interviews will take place on Tuesday 23 June 2026 on Teams. 

This will be a standard interview.  Candidates who are selected for this stage will be informed no later than 5pm on Tuesday 16 June. If you are successfully shortlisted, the interview questions will be sent in advance to support you. If you require any further support please let us know.  

We regret to say that we will not be able to provide feedback to candidates who have not been shortlisted. Thank you for your interest in this post. 

Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.

Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
•
To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
•
To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
2
•
To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
•
Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
•
To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
•
Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
•
To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
•
To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
•
To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
3
• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
•
Flexible working hours according to the needs of the project.
•
Evening and weekend work may sometimes be required.
•
Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
•
The role will predominantly be based across our accommodation sites or at our main office.
•
As our sites are across Kirklees, use of a car is desirable
•
Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
4
Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential