At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of having strong support in our House teams.

We are excited to be able to offer a position within our Finance, Data and Technology department at Ronald McDonald House Charities. We are looking for an IT Support Analyst who is self-motivated and able to work independently to support our operations. You will have a proven track record of working in IT Service Delivery and will be responsible for ensuring the highest level of IT Support across our UK estate, including our 12 Houses.

Working with the Systems and Technology Manager, you will strive to create a technology-focused environment, ensuring technology is used as an enabler for our internal teams, at a time of growth in the Charity when there is more focus on technology than ever before. You will act as first response through providing support by phone, email and our ticket management systems, and gather common problem information to reduce incidents. The role is field based and may require frequent travel within the UK.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply. Closing date for applications is midnight on Sunday 7th March 2021.

The Wolvercote Young People’s Club (WYPC) is seeking an experienced and skilled Charity Manager to lead and inspire a small dedicated team delivering activities and youth work to children and teenagers of all backgrounds and abilities in the diverse neighbourhoods of Wolvercote, Cutteslowe and Summertown. The successful candidate will develop relationships with community groups and agencies, set and meet fundraising objectives, ensure the smooth day-to-day running of the club, develop and oversee the charity’s growth into the area of daytime youth work for NEET youths.  

Supported by an enthusiastic Board of Trustees, the successful candidate is likely to be a driven, competent person, with proven interpersonal, line-management, operational, and fundraising skills. S/he will be expected to work closely with the WYPC’s trustees in strategic planning, and developing our vision for the club.

Currently, the WYPC has three part-time staff, plus a roster of youth workers and is being managed by volunteer trustees. The extensive premises include a hall, kitchen, chill-out space, games room, offices, art studio and media suite, as well as outdoor parking, lawns and a basketball court. The club also has its own minivan. The WYPC has been providing community and youth services for over 80 years.

Candidates must live in or near Oxford. The post is, initially for 3 days a week (with potential to expand to four days a week) with flexible hours. Occasional weekend and evening work may be necessary. Salary: £35,000 pa pro rata. An enhanced DBS check is mandatory.

For more information, please see our full job description.

Interviews will take place online in early April 2021.

Volunteer Link Up exists to promote volunteering in West Oxfordshire and seeks a manager (25 hours a week) with experience of smaller charities

The Manager’s overall responsibility is for:

• contributing to the strategic direction and development of the organisation
• ensuring that Volunteer Link Up’s work and the management of the organisation and its staff is carried out effectively and efficiently in line with best practice

To be responsible for ensuring that the charitable objectives in the governing document of Volunteer Link Up are carried out. To liaise with statutory and voluntary organisations, exchanging information and advice and exploring opportunities to work in partnership. To line manage the three part-time members of the VLU staff team. To seek out and apply for grants and make other financial bids including contract negotiations with statutory sector bodies. To prepare the Annual Business Plan and to prepare and monitor budgets.

Person will ideally have experience of business planning and preparation of funding applications. Essential to have experience of working in a smaller not for profit organisation, to show excellent communication skills, be IT literate and have knowledge of financial systems and budgeting.

The salary quoted is FTE.  For 25 hours per week it is £24,000 to £26,000 pa

Full job description and person specification will be provided in an application pack. Applications by 5.00pm Monday 8 March 2021.

Buckinghamshire Mind works to support and represent people with mental health problems living across the county. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with national Mind we will not give up until everyone in our community gets the respect and support they need.

Post Title: Crisis Services Manager

Reports to: Head of Operations

Salary: £30,000 per annum

Contract: Permanent

Hours of Work: 37 hours per week

Some flexibility on working pattern with a minimum of 2 evening shifts per week (Wednesday and Thursday or Friday). The remaining hours to be worked throughout the week. Exact shift pattern to be agreed.

Holidays: 25 days per annum, plus 2 wellbeing days, plus bank holidays (pro-rata)

Pension: Auto-enrolment scheme in place

Probationary Period: Six Months

Place of Work: Across Aylesbury (Whiteleaf Centre and Ashton House) and High Wycombe (Buckinghamshire Mind High Wycombe Office) in line with the agreed shift pattern.

In line with Covid-19 guidance there will be a mix of face-to-face service delivery and working from home until restrictions are lifted.

Please note: From April 2021 is anticipated that further funding will become available to expand the service in High Wycombe to run 7 days per week.

ABOUT THE SAFE HAVEN SERVICE

The Safe Haven offers a welcoming, safe, friendly and non-stigmatising environment for people to access in times of out-of-hours crisis’ and as an alternative to A&E, or secondary mental health care. It offers a safe place for emotional support, resilience building and person-centered support. Its aim is to deliver the following key outcomes: -

• To provide a calm and welcoming environment for those people facing out-of- hours mental health crisis’ as an alternative to emergency departments.  
• Treat service users with respect and provide personalised support focused on individual need.
• To prevent the escalation of a mental health crisis and thereby reduce A&E attendance and avoid hospital admissions.
• To raise service user awareness of alternative mental health services appropriate to personal need and circumstances and encourage their use to improve longer term mental health and well-being and reduce social isolation.
• To increase the independence and self-management skills of those people accessing the service.

ABOUT THE ROUGH SLEEPER INITIATIVE

The Rough Sleeper Initiative (RSI) is delivered by several partner organisations, including Buckinghamshire Mind. The RSI supports individuals identified as rough sleeping, or in temporary housing in Aylesbury.

Buckinghamshire Mind’s Mental Health Support & Liaison Worker (MHSLW) is situated within the Rough Sleeper Initiative. The MHSLW provides personalised asset-based support to improve mental well-being and prevent mental health crises becoming a barrier to long-term housing solutions.

PURPOSE OF THE ROLE

The Crisis Services Manager will be responsible for the ongoing operational management and mobilisation of the anticipated future expansion of our Crisis Services. Additionally, they will provide line management to the Safe Haven Team Leads and the Mental Health Support & Liaison Worker.  They will have significant experience of managing and developing staff, project management, ensuring operational quality and promoting equality and diversity.

They will have significant experience of supporting and coaching staff working in challenging environments with adults with challenging behaviour and complex needs.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends.

The Crisis Services Manager will be required to work collaboratively with the Head of Operations and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.

They will be responsible for the delivery, progression and continual improvement of Buckinghamshire Safe Haven and Buckinghamshire Mind’s contribution to the Rough Sleeper Initiative, including ensuring the achievement of all key performance indicator targets. They will have responsibility for ensuring Crisis services operate in line with organisational H&S processes and procedures and will be a member of the H&S committee.

SUPERVISION, TRAINING AND SUPPORT

• Supervision is provided by the Head of Operations on a regular basis.
• Buckinghamshire Mind has a system of annual appraisals.
• Buckinghamshire Mind is committed to training and allocates training according to a clearly defined annual training needs analysis.
• Buckinghamshire Mind is a Mindful Employer.

KEY RESPONSIBILITIES

Tasks will vary from week-to-week depending on priorities, but regular tasks will include:

Operational Management

• To oversee the management of the Safe Haven and Rough Sleeper Initiative services in line with organisational values and service quality expectations.
• To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators) from Crisis Service delivery.
• To provide effective line management supervision to the Safe Haven Team Leads, the Mental Health Support & Liaison Worker including coaching and performance development.
• To collaborate with the Head of Operations and the HR Manager to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
• To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets.
• To mobilise the expansion of future crisis services in line with agreed project plans.
• To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
• To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
• To support the Safe Haven Team Leads to ensure adequate and appropriate staffing at all times within the Safe Haven service.
• To work closely with the Finance Manager to ensure the Safe Haven Services are delivered within the available budget.

Partnership Working

• Work collaboratively with Oxford Health NHS Foundation Trust staff to support, develop and promote both the Safe Haven services.
• Manage the Mental Health Support & Liaison Worker to fully contribute to the Rough Sleeper Initiative partnership meetings and provide an interface to other Buckinghamshire Mind services.
• Establish excellent working relationships with out-of-hours services such as Emergency Services, Crisis Teams, SCAS and GPs, around inward and outward referrals.
• To attend and contribute towards meetings pertaining to patient care on behalf of the Safe Haven service, to ensure collaborative multi-agency working.
• Represent Buckinghamshire Mind at external meetings as agreed with the Head of Operations.

Quality and Compliance

• To work within Buckinghamshire Mind’s policies and procedures including Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health and Safety, GDPR and Professional Boundaries.

• To embed all operational policies across managed services in line with a consistent organisational approach.

Service User Involvement

• To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.
• Ensure bi-annual service users satisfaction surveys are undertaken.

Quality and Monitoring

• Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Head of Operations.
• Ensure that all managed services are effectively informed by service user feedback.
• Keep up to date with best practice and contribute to the continuous improvement of the service.
• Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.
• Produce regular service summary reports.
• Attend and contribute to H&S committee meetings.

General

• Undertake such duties not included in the job description as are reasonably requested by the Head of Operations. 
• This role involves out of hours working and a willingness to work flexibly is required.
• To keep line manager informed about other projects, events and related issues regarding Buckinghamshire Mind’s managed services.
• To prepare for supervision and use it effectively.
• To work in a flexible way to take on other responsibilities as appropriate.

NOTE: The post holder will be an employee of Buckinghamshire Mind but will also be given an honorary Oxford Health contract to access premises and read and upload patient notes.

PERSON SPECIFICATION

The person specification seeks to define a person most likely to be suited to the job of Crisis Services Manager.  Candidates are required to meet all the essential Conditions listed.  E = essential criteria; D = desired criteria.  Reference to both Conditions and Requirements in completing your application form will help in selecting candidates for interview.

Conditions

• Positively supports the aims and work of Buckinghamshire Mind (E)

Requirements

Qualifications and experience

• Managing services for vulnerable people in a service delivery organisation. (E)
• Excellent people and project management skills and significant experience of supporting and managing staff. (E)
• Experience of working in the voluntary sector. (D)
• Experience of working within a mental health crisis service or similar (E)
• Experience of working within a homelessness service. (D)
• Experience of motivating, developing and training staff. (E)
• Successful track record in performance management of staff. (D)
• Experience of creating and implementing safety and risk policies and procedures. (E)
• Compiling and interpreting performance data and reporting against service targets. (E)
• Successful track record in planning and project management. (E)
• Experience of report writing and presentation. (D)
• Supporting people with mental health problems. (E)

Knowledge

• Knowledge of and empathy for the issues facing people with mental health problems. (E)
• Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety. (E)
• Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice. (E)
• Knowledge and understanding of the relevant statutory authorities including NHS and social care. (D)

Skills/attributes/abilities

• Excellent communication skills and able to communicate effectively to a variety of audiences. (E)
• Commitment to service user involvement and able to work with service user groups to develop this.  (E)
• Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people (E)
• Commitment to working within the policies of Buckinghamshire Mind including confidentiality and safeguarding. (E)
• Positive attitude, passionate about working for Buckinghamshire Mind and able to inspire people to higher levels of performance. (E)
• Team player and able to form positive, professional relationships with staff at all levels. (E)
• Able to work effectively with a range of external stakeholders. (E)
• Strong organisational skills and able to take control of own workload and meet deadlines. (E)
• Ability to work independently with minimum support. (E)
• Confident in challenging poor performance assertively, constructively and successfully. (E)
• High professional standards and the ability to communicate these clearly to others. (E)
• IT literate to aid communication and analysis of data. (E)
• Willing to undertake training and development. (E)
• Has a full driving licence and use of own vehicle (work related mileage will be paid) (E)

Employee Benefits

• 25 days annual leave plus bank holidays and 2 wellbeing days pro rata

• Sodexo employee benefits - access to a portal with discounts on supermarket shops, holidays, high-street shops, days out, cinema and gym membership
• Cycle to work scheme
• Employee Assistance Programme – free professional confidential counselling
• Childcare vouchers
• Annual leave purchase scheme
• Flu vaccinations
• Free eye tests
• Pension: Auto Enrolment (currently 3% employee contribution, 3% employer contribution

To apply, please send the following 2 documents:

- CV

- Supporting Statement (explaining how you meet each criteria in the job description)

Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

Applications will be reviewed on an ongoing basis, therefore please apply as soon as possible.  

We have a fantastic opportunity for a hands on Finance Lead to join the team at Talkback, at an exciting time of growth.

Are you a person with a passion to help people? If so, would you like to use your skills and work alongside like-minded, committed colleagues to enable people with a learning disability to increase their self-esteem, have more say, and control over their lives. Talkback has worked for over 20 years in a person-centred way with over 1000 people with learning needs and/or autism.

Position: Finance Lead

Location: The role is office and home based with a requirement to work in the South Bucks office at least 2 days a week and travel across Buckinghamshire, as required, to visit our teams

Salary: £28,000 - £38,000 per annum pro rata depending on skill levels

Hours:  Full and Part Time considered - a minimum of 3 days per week.

Benefits:

Holidays: 23 – 27 days per year, dependent upon length of service and days worked

Pension: A Workplace Pension scheme, where both the employer and employee contribute

Family Friendly Benefits: We are committed to supporting staff in achieving a sensible work-life balance.

Employee Assistance Programme: staff have access to the support line 24/7

Parking: Free parking available on site

As Finance Lead you will be responsible for managing the financial assets of the charity and supporting its long-term future through effective and responsive controls, reporting and planning.

You will support the CEO, advise the Board of Trustees and be part of the senior leadership team, providing timely and insightful forecasting, maintaining effective financial control and supporting the CEO in developing business plans and analysis. You will also be handling transactions when required, as it’s a hands on approach we need.

Having had experience of working in an SME or Charity environment you will use your experience and knowledge, outside Finance, for the benefit of the people that we support and will be willing to provide hands on support, when required.

About You:

To be successful in the role you will need the following skills/experience:

• Fully qualified – ACCA or equivalent
• All round experience of working in an SME with excellent operational knowledge
• Experience of working within the Charity sector essential
• Proven ability to support change management processes with financial data
• Strong IT knowledge including advanced knowledge of MS Excel
• An excellent communicator with strong interpersonal skills
• The ability to work on a range of projects
• Collaborative and hands-on style of working
• Contract management experience preferred

Other roles you may have experience of could include Charity Finance Manager, Head of Finance, Finance Team Leader, Finance Analyst, Senior Finance Manager, Interim Finance Manager, Financial Accounting Manager, Finance Manger etc.

The Senior YPSA Manager will oversee the Safeguarding of young people in the YPSA service and will work closely with the Head of YPSA to ensure a safe, high quality service is delivered.

They will be a Designated Safeguarding Lead (DSL) for Oxfordshire Youth and will be the escalation point for any issues.

They will provide an exceptional standard of coaching to colleagues, to ensure the needs of the young people without our service are met both within their homes and within their community setting.

We have ambitious targets for young people’s outcomes and the Senior YPSA Manager will be driven to help achieve our vision that young people in the YPSA grow to see themselves, and be seen as, future change makers.

This is an exciting time for Citizens Advice services in Buckinghamshire. The charities Citizens Advice Aylesbury Vale, Citizens Advice Chiltern and Citizens Advice High Wycombe District are merging to become Citizens Advice Bucks. Like the constituent organisations that will form it have done for many years, this new charity will provide independent and impartial advice on debt, benefits, housing, employment and family issues that will help people get their lives back on track, as well as using on the ground knowledge to improve local and national social policy.

While the merger was planned long before the COVID 19 crisis, this newly formed, larger organisation will be better placed to meet the increasing demand for our services. It also matches the geography of one of our primary funders, the newly formed unity authority, Buckinghamshire Council, which will allow us to build strong working relationships at county level.

Each of the constituent charities have considerable areas of strength, providing services that respond to the need in their local communities. Citizens Advice Bucks must maintain these strengths and the local focus of services, whilst also ensuring the same high quality, availability and consistency of services across the county, and developing a strong, shared internal culture across the new charity.

We believe that in these times more people than ever will need money advice – and we need someone to help us grow this service; to meet the exacting requirements of contracts that we have in this area; and to support and develop our staff and volunteers as we change to meet the demands placed on us. 

We are looking for a Money Advice Manager to join the team

Key details

Organisation: Citizens Advice Bucks

Job Title: Money Advice Manager

Salary : £35 000 per annum

Length of contract and hours: 12 months FTC, Full time

Location: Buckinghamshire

Key responsibilities  

• You will be the manager of the new Bucks Money Advice Service (BMAS), including debt advice and financial capability services, ensuring services are managed, monitored, evaluated, and developed effectively and efficiently.
• You will ensure BMAS delivers a high-quality money advice service throughout Buckinghamshire
• You will work alongside the Chair of the Financial Insecurity Partnership, leading the Citizens Advice Bucks  research, campaigns and advocacy work related to financial insecurity and debt issues, making the case for policy, practice and systemic change to policy makers and creditors.
• You will also be responsible for maintaining good relationships with funders of money advice and financial capability services, ensuring reports are delivered, and for assisting with the development of new income streams for these services, in close liaison with the Head of Development & Communications.

The successful candidate will have

• Proven ability to manage effective services, preferably in the money advice sector.
• Proven ability to plan, manage and report on projects and budgets (including to funders) and contribute to decisions on the allocation of resources.
• Proven ability to develop and sustain effective partnerships.
•  An understanding of quality standards preferably within the money advice sector, and the ability to ensure that these standards are met.
•  Excellent understanding of debt and financial insecurity issues and effective interventions to alleviate them.
• Proven ability to communicate effectively verbally and in writing and use IT systems for the provision of advice, research and campaign services.
•  Proven ability to manage people including the ability to recruit, develop and motivate staff and volunteers.
• Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets and analyse and interpret complex information produce and present reports verbally and in writing.

We encourage applicants who are from underrepresented groups with protected characteristics, as we value having a diverse pool of applicants to find the best candidate.

Closing date for applications: 9:00 am, Monday 25th January 2021

- Additional management accounting support to senior staff

- Explaining links between the Management Accounts and Financial Statements

Client Details

My client is a large organisation in the not for profit and charities sector.

Description

Key responsibilities of the Interim Management Accountant:

• Provide Management accounting support for multiple directorates.
• Financial analysis working effectively with the Financial Reporting team.
• Assist with support the smooth running of budgeting and forecasting process.
• Provide assistance to the FP&A team at key stages of the year in preparation for the budgeting and quarterly forecast processes
• Support the production of Management Reporting. This will include management reporting on year end, budgets, forecasts and the 5 year forecast.
• To be a key source of financial analysis used by the Financial Planning & Analysis Manager for reporting.
• To act as an effective channel of communication within the Finance Division, with particular focus on the relationship and understanding of the differences between management and financial reporting.

Profile

The successful Interim Management Accountant:

• ACA, CIMA, ACCA, CIPFA qualified.
• Experience in a large accounting environment with proven management accounting, budgeting and planning skills
• Experienced in communicating financial, management accounts, processes and functions to non-financial staff, including senior management and administrators.
• Resilience and a focus on achieving deadlines with a 'can do' attitude.
• Proven ability to establish and maintain multiple relationships to a high level of effectiveness, engendering confidence from a wide range of stakeholders.
• Versatile with an ability to complete ad hoc tasks and support multiple requirements
• Strong IT understanding of financial systems (Oracle), including experience of using such accounting systems and strong Excel skills.

Job Offer

For the successful Interim Management Accountant there is an opportunity to work within a large non profit organisation based in Oxfordshire, flexible working, daily rate of circa £275 (via umbrella) and a March start.

Operations Administrative Officer

Our client is one of the UK’s leading air ambulance charities. They continuously push the boundaries of medical intervention, helicopter aviation and on-scene patient care to deliver a unique emergency service to patients, where and when it is most needed.

Location: Stokenchurch, High Wycombe (The ability to work from home will also be required)
Job Type: Part Time, Permanent
Hours: 24 per week
Salary: £20k-£24k (FTE)

The role:

They’re looking for an exceptional individual to join them as an Operations Administrative Officer. This role is an exciting opportunity to work across the operations team, supporting the PA to the Director of Operations and two other Heads of Department. Given the wide variety of support required the individual will need to be willing to adapt and respond to the needs of the department and the wide.

About you:

Enjoy being organised, working collaboratively and proactively? Able to balance priorities and work to deadlines?

Do you have proven experience of providing administrative support to senior managers including diary management, financial reconciliation, and a wide range of administrative tasks, such as electronic document management and departmental procurement?

Are you able to produce high quality and accurate minutes for a variety of meetings, as well as timetabling for these and drafting agendas?

The successful candidate will work closely with our clients Director of Operations PA to provide secretarial and project support and administrative support to the Head of Clinical Services and Head of Operational Delivery.

This is a fantastic opportunity for an administrator to build experience working in charity within a medical context.

If it sounds like this role could be for you, then they would love you to apply. Please submit a personalised cover letter, along with your CV.

Closing date: Midday, Friday 5th March 2021

This post may close early due to a high number of applications, so you are advised to apply promptly.

You may have experience of the following: Operations Administrative Officer, Administration, Operations, Administrative Officer, Administrator, Operations Administrator, Operations Support Administrator, Admin Assistant, Charity, Charities, NFP, Not for Profit, etc.

Ref: 97142