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Job title jobs in euston, greater london

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Top job
Hear Us, South Croydon (On-site)
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Recruitment of new volunteers & the support of existing volunteers & volunteer contacts to maintain a positive volunteer experience.
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Apps for Good, Remote
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Hear Us, South Croydon (On-site)
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Posted 4 days ago
Family Action, Remote
£32,635 - £36,158 per year (pro-rata for part-time)
This is an exciting opportunity for a Bid Writer to play a pivotal role in retaining existing partnerships and securing new contracts
Posted 6 days ago
Women in Prison, Ashford, Surrey (On-site)
£30,640 per year
Posted 2 weeks ago
National Axial Spondyloarthritis Society, Hammersmith (Hybrid)
£15,600 - £16,800 per year (pro rata for 21 hours, £26,250 - £28,000 FTE)
NASS seeks Administrative Assistant to support small team across operations. 21 hrs/week flexible arrangement, hybrid.
Posted 4 days ago Apply Now
Closing in 7 days
Home-Start Barnet, Brent & Harrow, Barnet (On-site)
£30,000 per year (£24,000 actual)
Posted 3 weeks ago
Closing tomorrow
The Family Treatment Service, Wimbledon (On-site)
£120,000 - £130,000 per year
Family Treatment Service is a not-for-profit mental health clinic. We are seeking an MD to take over leadership from our founding team.
Posted 1 week ago Apply Now
Stepping Stones Learning, London (On-site)
£25 per hour (teaching time), £15 per hour (preparation time)
Posted 6 days ago Apply Now
Page 6 of 17
Remote
£20 per hour
Part-time (4-8 hours per day - hours distributed across 9am-9pm)
Contract (Minimum 10 weeks with the view to keep on long term)
Job description

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £30 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

  • Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

  • Identifying, escalating and signposting any safeguarding issues

  • Managing your own time and work on own initiative

  • Responding to all post and queries in under three hours

  • Maximising registration conversions and fundraiser activation 

  • Providing fundraising support to challenge participants

  • Ensuring that the group is a safe, constructive and positive environment

  • Going above and beyond at all times to provide participants with an incredible experience


Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and monthly team meetings. 

On a day to day basis you will:

  • Work off your own initiative and have exceptional time management

  • Be the charity representative for the event

  • Maintain a safe and positive environment 

  • Identify and solve/diffuse issues within the groups

  • Bring your own personality to the role 

  • Follow clear processes

  • Engage with participants using a warm, friendly and informal tone

  • Respond to posts and questions in a timely manner

  • Respond to inbox messages from participants

  • Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

  • Encourage and motivate participants 

  • Work on GivePanel and other similar platforms to manage registrations 

  • Post engaging content on a daily basis 

  • Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

  • At least three years’ professional fundraising experience

  • Have own Facebook profile and strong understanding of the platform

  • Be available for a minimum of 3 days a week (including one weekend day) 

  • Excellent written communication skills 

  • Ability to work off own initiative 

  • Strong attention to detail

  • Team player 

  • Ability to multitask

  • Problem solver 

  • Creative and innovative 

  • Exceptional time management skills

  • Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

  • Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

  • Events and individual giving experience 

  • An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges

  • Experience in using GivePanel or similar platform 

  • Experience in managing Facebook Groups 

Application resources
Application Instructions

Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)

If you are successful at this stage, we will send you a task to complete in advance of being invited to interview.

Posted by
Social AF View profile Organisation type Non Charity Employer Company size 1 - 5
Posted on: 17 December 2025
Closing date: 09 January 2026 at 10:00
Tags: Fundraising, Community Fundraising, Events / Activities

The client requests no contact from agencies or media sales.