Jobs for the Mental Health sector in birmingham or west midlands

We are recruiting a Suicide Prevention Officer who is bilingual in Welsh and English to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects in both English and Welsh.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)

Hours: 37.5 hours per week  

Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area. There is also requirement to travel across the wider area of Wales and West of England.

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 29th August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  

Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 17th August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

 Shop Manager

Service:  Relate at Family Action

Location: Warwick

Hours: 37.5 hours per week (full-time)

Salary: £13.10 per hour

Contract type:  Permanent

We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are

Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred

• Experience of customer care

• High levels of organisational skills

• Highly focussed on maximising sales

• An eye for detail

• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?

We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse any reasonable travel costs associated with attending an interview. 

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Friday 6th June 2025

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

ID: 1458

Join our team as a Safeguarding Manager in Stoke-on-Trent.

WithYou has an exciting opportunity in our Stoke Community Drug and Alcohol service for a Safeguarding Manager to contribute to the development of a fully integrated safeguarding culture. We’re looking for an experienced Qualified Social Worker, with exceptional leadership skills and expertise within safeguarding - if this sounds like you, we’d love to hear more. 

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

As an organisation we do not have a sponsorship license and are unable to provide sponsorship to live and work in the UK. As such candidates are required to hold the right to work in the UK for the duration of the contract you are applying for.

Please note that you must have current Social Worker England registration to be considered for this position.

The closing date for applications is 17th August 2025. Please note that this role may close early should sufficient applications be received, so early application is advised. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Job Description

Reporting into the Head of Service Delivery, the Safeguarding Manager will be responsible for ensuring robust compliance within the service, including with external regulatory bodies and will work closely with colleagues in the Operations Leadership Team, sharing effective practice as required. You will be responsible for raising the standards of safeguarding practice we provide to our service users to ensure that they are safe, effective, and responsive to client needs and will work alongside colleagues to improve outcomes. You will be accountable for ensuring that safeguarding is always a priority and will be the subject matter expert within the service, providing them with support to deliver high-quality services. This is a truly hands on role, making a tangible difference to our services and those who access them.

This position is full time and fixed term until 31/03/2026. The salary for this role is £34,000 - £44,290 per annum (dependant on experience).

Essential Skills

You will be a compassionate and motivated Social Worker, with the ability to connect quickly with the people we support, treating them respectfully and with dignity and ensuring that they are at the heart of our organisation. We’re looking for demonstrable experience of leadership within safeguarding services, ideally within the substance misuse arena and within complex organisations. As a visible and inspirational leader, you will drive a culture of cohesion within your team. Fundamentally, we are looking for someone who is passionate about what we do, bringing a dynamic and proactive approach. We have exciting plans for the future - there’s never been a better time to join us! 

To carry out this role successfully you will:

• be a Fully Qualified Social Worker (BASW, DipSW, CQSW, CSS), and registered with Social Work England 
• be able to demonstrate your experience of working across complex health, social care or criminal justice landscapes, and have experience working in partnership with a range of statutory and non-statutory agencies
• be able to demonstrate experience of providing leadership in safeguarding services
• have experience of managing and leading drug and alcohol, mental health or similar services
• be able to demonstrate a proven track record of provision of supervision to registered Social Workers
• The ability to build effective relationships with a range of internal and external stakeholders

For more information and to apply please visit our website. 

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you. As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

We are looking for someone who is empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

Key Responsibilities:

· Follow confidentiality and safeguarding policies

· Provide appropriate signposting to external services in accordance to callers identified needs.

· Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements

· You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.

· The ability to think on your feet to support callers who may call during panic attacks or flashbacks

· Excellent communication skills, spoken and written.

· Providing email support to individuals.

· Being flexible in your approach to your work in line with changing and growing needs of the support service.

· To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 1 September 2025.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interviews: Shortlisted applicants will be contacted directly. We anticipate interviews in early September in person at our Stockport office.  

The job description and application form are also available from our website 

Residential Support Worker (Mental Health), Flint Green House 

Acocks Green, Birmingham 

£24,570 per annum 

Hours: 37.5 hours per week (Full time working flexible shifts Monday to Sunday) 

Post holders must be able to work flexible shifts Monday to Sunday. There is also a requirement for the post holders to be available to work sleep-in duties (for which there is a separate allowance paid). 

Are you enthusiastic, able to facilitate recovery activities, fun loving, passionate about mental health, a good negotiator and motivator and able to work on a rota basis? 

Our Residents are looking for someone who is “pleasant, respectful, approachable, easy to speak to, willing to listen and someone who thinks on their feet.” 

Do you have an interest in working with those who experience mental health distress who are living in a Residential Care Home? 

We are a leading provider of mental health services in Birmingham and the West Midlands. As a Residential Support Worker, you will work in partnership with people who are experiencing mental health difficulties using a person-centred recovery approach that focuses on maintaining and strengthening their presence in the community. 

You will have at least 12 months’ experience of working in an adult social care environment or health and social care setting and be able to demonstrate Birmingham Mind’s values. 

Please see the Residential Support Worker Job Description for full details of all the skills and experience required for this role. 

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Thursday 14th August 2025 

Interviews will take place on Thursday 4th & Friday 5th September 2025 

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Tameside. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Tameside. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

• 5% employer pension & minimum 3% employee contribution

• Salary sacrifices pension scheme

• Separate Life Assurance Cover (equivalent of two times your annual salary)

• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

• 24/7 Employee Assistance programme

• Access to remote counselling service

• Paid Disability Leave

• Paid compassionate Leave

• Home Working Allowance 

Support with continuous professional development  

 Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account on our website upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 10 August 2025 , however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please call visit our website.We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Job title: Therapies Assessor and Service Manager

Reports to: Head of Bereavement Services

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Qualifications: 

• Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
• Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.

This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.

You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.

Main duties:

• To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
• Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
• Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
• Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
• To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
• To work closely with the Head of Bereavement Services to ensure delivery and growth of services
• To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
• To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately

Management:

•  To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
• Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
• To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
• To carry out bi-monthly case reviews with the Immediate Support team
• To produce weekly, monthly and quarterly reports to evidence activity and impact
• To develop and oversee a training programme for the team including mandatory and varied subject matter

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. 

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). 

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 15th August 2025.  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Job Title: Appointments Administrator
Location: Beacon Counselling (Hybrid within service hours)
Salary: £24,570 pro rata per annum
Contract: Part-time – Two roles available (15 hours and 20 hours per week over 3 days)
Working Hours: Shifts scheduled between 8:45am – 9:15pm (mix of early, mid and late shifts)
Closing Date: 5pm, Thursday 7th August 2025
Applications reviewed on a rolling basis – early submission encouraged

Join Our Team at Beacon Counselling

Beacon Counselling is seeking a friendly, enthusiastic and highly organised Appointments Administrator to join our dedicated team. As the first point of contact for clients accessing our service, you’ll play a vital role in delivering a warm, professional welcome and ensuring the smooth running of our appointments system.

This role is ideal for someone who thrives in a busy environment, values compassion and confidentiality, and is confident in managing administrative processes with care and accuracy.

What You’ll Do

• Be the first point of contact for clients via phone and email

• Schedule and manage appointments for counselling services

• Maintain accurate client records and data, ensuring confidentiality and compliance with data protection regulations

• Communicate clearly, compassionately, and professionally with people wishing to access our services

• Work closely with colleagues to meet service demands, adapt to change and problem-solve collaboratively

• Use digital systems (including Office 365, SharePoint and client databases) to manage workflows and documentation

• Contribute to a friendly, inclusive and responsive team culture

You should apply if you are someone who:

• Has experience working in a busy office environment and an administrative role

• Demonstrates excellent communication and listening skills

• Works with a high level of accuracy and attention to detail

• Understands the importance of confidentiality and data protection

• Can stay calm and organised under pressure, with strong multitasking skills

• Has experience using Office 365 and databases effectively

• Has a positive, proactive approach to solving problems

• Can commit to a flexible shift pattern including evenings and occasional cover for holidays/absence

It would be great (but not essential) if you also:

• Hold GCSEs (or equivalent) in English and Maths

• Have experience working in the charity, health, or social care sectors

• Understand the challenges around mental health 

Diversity and Inclusion

At Beacon Counselling, we’re committed to building a diverse and inclusive workplace. We particularly welcome applications from people in underrepresented communities, including LGBTQIA+, older applicants, and individuals from global majority backgrounds.

How to Apply

To apply, please send your CV and a supporting letter outlining your interest and suitability for the role. Details of this are included in the attached recruitment pack or applications can be submitted using the quick apply feature of Charity Jobs

Closing date: 5pm, Thursday 7th August 2025
(Please note: Interviews will be arranged as applications are received. We encourage early applications and are not able to accept any after the deadline)

We look forward to hearing from you and thank you for your interest in joining the team at Beacon Counselling.

This is a fantastic opportunity for a passionate Health and Safety Advisor to join a well-established Health and Safety Team with a varied health and safety portfolio based from our  Head Office at Stockport with travel across the country.  You will work with many different teams across Creative Support to help services undertake work activities in a safe way. You will provide advice, support services and go out to our services around the UK. You will be expected to work closely with colleagues to support Creative Support’s health and safety and risk management policies, procedures and systems. The main focus of your role will be to:

- Conduct planned health and safety inspections and audits

- Carry out responsive inspections and safety reviews

- Undertake specific risk assessments and devise risk management plans

- Produce written inspection and other reports on a timely basis

- Contribute to health and safety related training

- Provide practical and professional health and safety advice and assistance to staff.

You will need the following qualities and skills:

- You enjoy helping people and solving problems

- You have excellent attention to detail

- You have some knowledge of social care or property services.

- You are confident using Microsoft Word, Excel and databases.

- You display a professional and confident approach in dealing with people.

- Good written communication skills

- You will need to flexible and adaptable.

- You're happy with travelling to different locations and complete on-site inspections and visits

- Experience of working within a health and safety role or compliance role would be an advantage.

This role offers the chance to work within a rewarding environment and have the responsibility of supporting and managing the Health and Safety function while making improvements to process, practices and procedures. This role will require you to spend time away from the office in services during the week.  The general working pattern will be Monday to Friday with very occasional travel on the weekend. The working pattern and hours are flexible due to the nature of the role however you must be prepared to travel and work form the office. This role is also open to candidates who would like to job share.  We will support employees to complete the NEBOSH Award if not already achieved

Other benefits include:

- Comprehensive induction,

- Ongoing fully funded professional training to develop your career.

- Friendly, open, flexible work culture,

- Mileage allowance or travel and hotel expenses reimbursed,

- 33  days annual leave per year, inclusive of bank holidays

- Company sick pay scheme,

- Electronic ICT equipment provided,

- Free Life Insurance Scheme,

- Weekly management support from the Health and Safety Manager,

- Full Corporate Support from an established Not for Profit Provider,

- Exclusive online retail discounts scheme,

- Free Employee Assistance service,

Permanent contract/ Full-time up to 37.5 hours or Part time minimum of 22.5 hours per week

Please check the attached job description for full details.

About Creative Support

Creative Support is a dynamic, charitable organisation providing support to individuals with a wide range of care and support needs across England. We are also a Registered Provider of Social Housing with over 1,000 tenants with support needs in properties that we own or manage. We are regulated by the CQC and HCA and must demonstrate high standards of health and safety compliance. As a large employer of over 5,000 staff we seek to promote high standards of safety awareness and good practice.

Vacancy Reference Number: 84072

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We are looking for a competent and caring individual who is flexible and interested in carrying out a varied and rewarding role as a Personal Assistant in the Finance Department at our head office in Stockport, providing a warm and professional welcome to visitors to the department.

Full time 37.5 hours, part time will be considered no less than 24 hours per week. Office based at Head Office in Stockport

Creative Support is an established not for profit social care company supporting over 6,000 vulnerable adults nationally.

The successful post holder will be a confident communicator, both verbally and in writing, with the ability to engage with colleagues and external stakeholders to achieve outcomes and see tasks through to completion.  You will have proven experience in administration and preferably have some experience of the social care sector. You will have a high level of IT skills, and enjoy using those skills to follow processes, and to make suggestions for further process improvements. You will be a proficient and confident user of Microsoft Excel. 

The post holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries.  The post holder will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality. 

You will also participate in providing administrative support on our Out Of Hours duty team, with the opportunity to develop a deeper understanding of the work carried out across the country in our services.

Vacancy Reference Number: 84073

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.

Peer Mentor – Intensive Community Rehabilitation Team 

Location: Birmingham 

Salary: £24,570 per annum 

Hours: 37.5 hours per week 

The closing date for applications is Friday 8 August 2025 

Interviews are taking place on Monday 18 August 2025 

Are you ready to make a positive impact on mental health services in Birmingham? 

Our client are seeking an enthusiastic and compassionate individual to join our organisation as a Peer Mentor. As a Peer Mentor you will need to have living experience of mental health difficulties and have gained a level of insight into your mental health experience and be ready to talk about them openly. It is important that applicants have reached a period of stability and can manage their mental health and wellbeing, for them to be ready for this role. They are looking for someone who is ready to use their experience to support and inspire service users in their recovery journey. Peer Mentors support service users on their emotional journey, and form therapeutic alliances to share ways of coping, understanding and nurturing hope and inspirations. 

You will need to have excellent communication skills, with a good understanding of the individual recovery journey and the issues facing people suffering with mental health difficulties. They need a Peer Mentor who is able to share the values of our organisation and is passionate about their vision of “Better Mental Health for All” in Birmingham. 

You would be joining our Intensive Community Rehabilitation service, a multi-disciplinary team ran jointly with the Birmingham and Solihull Mental Health Trust. You will be supporting service users primarily with bipolar, schizophrenia and psychosis, among other additional mental health diagnosis, who are living in their own accommodation and require a period of intense rehabilitation. Support will be provided in the service users own home, as well as community and hospital settings throughout the Birmingham area when required. The team is made up of both clinical and psychological professionals, and Birmingham Mind staff, and applicants must be ready to work co-operatively within a multi-disciplinary team. The service runs from 9am-8pm, and some evening and weekend work is required. 

Joining our client means joining a diverse workforce, and an organisation that values living experience of mental distress. They are proud of our inclusive environment, and the support we provide to our staff as well as their service users. 

All employees have access to affordable healthcare cover through paycare, a defined contribution pension scheme and access to free counselling and support through our 24/7 Employee Assistance Programme. They also offer a comprehensive training programme, with an additional peer mentoring specialised induction. 

For further information, please see the Peer Mentor Job Description for full details of attributes, values and experience required for the role. 

You can watch some videos of peer mentors discuss their experiences of the role on our Youtube Channel. Interested applicants are strongly encouraged to attend one of their pre-recruitment sessions to discuss the role further.

They are taking place at our Bullring Wellbeing Hub on: 

Monday 28th July between 11am-12pm 

Monday 28th July between 1pm-2pm 

Monday 4th August between 11am-12pm 

Monday 4th August between 1pm-2pm 

Beacon is looking for a friendly and enthusiastic youth engagement worker to work as part of a small team to deliver our SHINE offer to young people. SHINE offers early intervention support to all 11-17 year old’s in Stockport to provide information, advice or guidance regarding their emotional wellbeing. It includes: 2 weekly wellbeing groups, a weekly arts group (delivered by Beacon’s partner), signposting and advice. SHINE develops skills to support emotional wellbeing, build resilience and confidence with weekly themes over 12 weeks.

You will be the main point of contact for young people and their families, providing information, advice, guidance and support to access services. You will work with colleagues and the young people to devise and cofacilitate group sessions which are fun, engaging and support young people to develop skills and improve wellbeing. You will liaise with our partner delivery organisation, and support the future development of the service. You will responsible for completing all administrative duties in relation to the service, including the collection of monitoring and feedback data.

The role is for 17.5 hours per week. The hours are to be agreed, but must include Tuesdays and Thursdays, 4pm to 7pm. The salary for this role is £26,481 per annum pro rata.

North East Wales Mind, a progressive mental health organisation that supports people experiencing mental health difficulties to flourish, is seeking a driven iCAN Connector/mental health practitioner to play a key role in delivering community mental health services across Flintshire and Wrexham.

The role of the iCAN Connector is to ensure people in their communities access support at the right time in the right place. Alongside they will be responsible for delivering a range of low-level psychological therapy, trauma informed interventions and evidence-based techniques, to include Supported Self Help.

The iCAN connector will work alongside practitioners within Primary care such as Occupational Therapists, Mental Health Practitioners and other Allied Health Professionals to quickly assesses the needs of clients using a ‘What Matters’ conversation. The connector will provide access and links to a wide variety of services, such as targeted self-help support for issues such as depression, anxiety, grief and loss, isolation and loneliness, as well as work with partners to address social needs such as connectivity to their community, debt and housing needs.