Jobs in Brentwood
We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.
This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.
The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.
You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.
You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.
The responsibilities of the job include:
- Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
- Proactively sharing learning across digital teams to support continuous improvement
- Creating service reports for a variety of stakeholders
- Wider stakeholder engagement and communication
- Managing service incidents through to resolution
- Maintaining service documentation and systems
- Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.
Interview Details:
Interview Date: Week beginning 10 March 2026
Interview Format: Virtual
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
If you would like an informal conversation about the role specifically, please contact: Janine Knox.
Any questions about the recruitment process, please email the recruitment team.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
- Hands-on experience of leading incident resolution and root cause analysis.
- Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
- Experience of working with diverse stakeholders and communicating effectively.
- Ability to create and maintain accurate service documentation and system records.
- Knowledge of end-to-end digital platforms (web, mobile, databases etc).
- Work collaboratively in an agile or fast-paced environment.
Desirable Criteria:
- Experience of manging service helpdesk software
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
The role
We’re seeking an Audience Experience Manager to join our award-winning Engagement, Marketing and Communications team!
We have a range of sophisticated insight tools and are now at an exciting stage of using them to build out and embed our Audience Experience strategy. This role will become a core member of the Audience Lab delivering it. By better meeting our audience needs with each interaction, we aim to deepen engagement and loyalty and drive-up income, so we can better deliver our new, ambitious 5-year strategy to transform survival for pancreatic cancer.
You will:
- Lead on developing, experimenting on and rolling out new communication initiatives to achieve a range of audience-focussed KPIs
- Lead on developing tools, training and content to support Audience Experience goals, and ensuring these are made accessible and easy to use across the organisation
- Run workshops and drop in sessions to help teams improve their journeys and activities; mapping out touchpoints and championing an audience-centred approach
About You
- Experience of working in an audience experience-focussed communication role in a complex organisation - mapping, developing, measuring and optimising communications
- Experience of analysing various forms of audience insights to develop tangible actions for teams to apply to their communications
- Experience of championing the audience voice and encouraging teams to shift the culture to a more audience-centred way of working
- Experience of developing toolkits and delivering training to facilitate teams with working in a more audience-centred way
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research; more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Sophie Reeve (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held in person on 10 and 12 March 2026.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
AHF is seeking an England Development Manager (Heritage Revival Fund) to co‑lead our core grants and advisory programme across England. This role has been created following the recent announcement of significant new investment, which will support the expansion of the Heritage Revival Fund through to 2030. This investment will enable AHF, in partnership with DCMS and Historic England, to provide grants to hundreds of communities across England, helping them bring neglected historic buildings back into use.
Ideally based in southern or central England with focus on southern half of the country. The postholder will work jointly with the current England Development Manager (HRF), who will focus on the northern half of England. Together, they will oversee activity and workflow across the whole country. The role also includes joint management of the England grants team (who work remotely) and programme budget, working flexibly and collaboratively to ensure the successful delivery of AHF’s core programme.
We are looking for a candidate with strong experience across the key responsibilities of the role, including team management, programme budget oversight, and reporting. Ideally, they will bring a proven track record of leadership within the heritage or charitable sector. Candidates must have strong numerical and financial skills, excellent attention to detail, confidence using common IT and Office systems, and the ability to work collaboratively as part of a team.
The client requests no contact from agencies or media sales.
James’ Place London, Senior Suicide Prevention Therapist
Job Title: Senior Suicide Prevention Therapist
Salary: c.£38,000 per annum pro rata, plus 15% ILW
Hours: 22.5 hours over 3 days per week – Monday, Tuesday and Wednesday
Contract Type: Permanent
Location: London
Reports to: Head of Centre
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
THE OPPORTUNITY
As a Senior Suicide Prevention Therapist, you will work closely with the Head of Centre to provide strong clinical leadership and oversight while also delivering direct therapeutic work with men experiencing suicidal crisis and their supporter(s). You will play a key role in supporting the clinical team to deliver our unique intervention and to co-produce effective, individualised safety plans to help men remain safe.
This role requires an experienced mental health professional or therapist with a strong background in suicide prevention, excellent risk assessment and formulation skills, and demonstrable experience of supervision, line management, and leadership. Training, induction, and ongoing support will be provided by the Head of Centre and the wider James’ Place team.
KEY RESPONSIBILITIES
Senior Clinical Duties
· Work as a duty therapist to triage and assess suitability of James’ Place referrals daily
· Take full clinical responsibility of the men under James’ Place care, as a co-leader of the clinical team and in consultation with Head of Centre
· Lead and support peer support sessions, caseload discussions and reflective practice with the team
· Create an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
· Deputise for the Head of Centre when required
Clinical
· Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans
· Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
· Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies
· Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams
· Deliver one-off guidance sessions to supporters of men under the James’ Place care
· Work collaboratively with other professionals to coordinate comprehensive care
· Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
· Remain up to date with developments in law, theories and research
· Maintain confidentiality and adhere to ethical standards
· Complete session notes in a timely and effective manner
· Participate in continuous professional development and engage in training provided both internally and externally
· Support the Clinical Administration team as and when necessary
Leadership and Management
· Manage, support and lead Suicide Prevention Therapists, encouraging staff to develop and grow
· Conduct regular probation reviews, monthly 1:1s and annual Personal Development Reviews with staff
· Conduct therapist case reviews to ensure work is completed safely, effectively and in accordance with James’ Place policies and procedures
· Confidently identify and sensitively communicate areas for development and conduct performance management reviews when necessary
· Demonstrate and promote self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself and the team well
· Provide support to access training and other developmental activities
· Support staff wellbeing
Outreach and Engagement
· Work alongside the Head of Centre to actively increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
· Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events
Values
· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work
PERSON SPECIFICATION
The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.
Essential
Qualification(s)
· A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England
or
· Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation
You must hold a relevant qualification to be considered for this role.
Knowledge, Skills and Experience
· Experience of leading, supervising and developing a team or others
· Experience of holding supervision, reflective practice and/or case management with colleagues
· Experience of decision making, when asked by colleagues for advice and support
· Experience of triaging referrals and demonstrating accountability for decisions made
· Experience of modelling best practice to others and working to address issues of performance and competency when they arise
· Commitment to continued professional development and can evidence additional learning since completion of core training
· Demonstrable experience working with adults experiencing acute psychological distress
· Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
· Demonstrable knowledge of the factors contributing to male suicide
· Evidence of being able to deliver a therapeutic session and work in a therapeutic environment
· Effective communication skills (both written and verbal)
· Good interpersonal skills with the ability to manage difficult situations
· Ability to assess, plan, implement and evaluate therapeutic interventions
· An ability to collaborate with clients in the development of a person centred, individual intervention plan
· An ability to engage clients in the intervention plan, overcoming barriers to communication
· Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
· Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service
· Ability to maintain boundaries within a time-limited intervention
· Ability to work as an effective team member
· Ability to manage and prioritise own workload, using own initiative and confidence in decision making
· Strong time management
· Ability to maintain up to date client records in line with James’ Place standards
· Ability to maintain own personal safety and the safety of others within the centre
· Knowledge and understanding of Safeguarding Procedures
Values
· Commitment to clinical supervision
· Ability to engage with James’ Place values
· Ability to promote people’s equality, diversity and rights
· Ability to work collaboratively and demonstrate commitment to co-production
· Ability to be transparent, honest and show discretion when needed
· Commitment to suicide prevention and working with men in a suicidal crisis
· Willingness to cover Head of Centre delegated duties when needed (e.g. leave and other absence)
WE OFFER
· A 7% employer contributory pension scheme
· Family friendly policies
· Death in service insurance scheme
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
HOW TO APPLY
To apply, please see instructions on the attached document.
Closing date: 9am on Friday 27th February 2026
Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place London. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
James’ Place London, Suicide Prevention Therapist
Job Title: Suicide Prevention Therapist
Salary: c.£33,000 per annum pro rata, plus 15% ILW
Hours: 22.5 hours over 3 days per week, must be available to work Wednesdays.
Contract Type: Permanent
Location: London
Reports to: Senior Suicide Prevention Therapist
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
THE OPPORTUNITY
We are expanding our team of clinicians to deliver our clinically proven intervention at our James’ Place centre in London. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Training and support will be provided by the Head of Centre in London and the wider James’ Place team.
KEY RESPONSIBILITIES
Clinical
· Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans
· Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
· Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies
· Take full clinical responsibility of the men under James’ Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed
· Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams
· Deliver one-off guidance sessions to supporters of men under the James’ Place care
· Work collaboratively with other professionals to coordinate comprehensive care
· Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well
· Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
· Remain up to date with developments in law, theories and research
· Engage in peer support sessions, caseload discussions and Reflective Practice with the team
· Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
· Maintain confidentiality and adhere to ethical standards
· Complete session notes in a timely and effective manner
· Participate in continuous professional development and engage in training provided both internally and externally
· Support the Clinical Administration team as and when necessary
Outreach and Engagement
· Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
· Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events
Values
· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work
PERSON SPECIFICATION
The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.
Essential
Qualification(s)
· A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England
or
· Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation
You must hold a relevant qualification to be considered for this role.
Knowledge, Skills and Experience
· Demonstrable experience working with adults experiencing acute psychological distress
· Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
· Demonstrable knowledge of the factors contributing to male suicide
· Evidence of being able to deliver a therapeutic session and work in a therapeutic environment
· Effective communication skills (both written and verbal)
· Good interpersonal skills with the ability to manage difficult situations
· Ability to assess, plan, implement and evaluate therapeutic interventions
· An ability to collaborate with clients in the development of a person centred, individual intervention plan
· An ability to engage clients in the intervention plan, overcoming barriers to communication
· Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
· Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service
· Ability to maintain boundaries within a time-limited intervention
· Ability to work as an effective team member
· Ability to manage and prioritise own workload, using own initiative and confidence in decision making
· Strong time management
· Ability to maintain up to date client records in line with James’ Place standards
· Ability to maintain own personal safety and the safety of others within the centre
· Knowledge and understanding of Safeguarding Procedures
Values
· Commitment to clinical supervision
· Ability to engage with James’ Place values
· Ability to promote people’s equality, diversity and rights
· Ability to work collaboratively and demonstrate commitment to co-production
· Ability to be transparent, honest and show discretion when needed
· Commitment to suicide prevention and working with men in a suicidal crisis
WE OFFER
· A 7% employer contributory pension scheme
· Family friendly policies
· Death in service insurance scheme
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
HOW TO APPLY
To apply, please see instructions on the attached document.
Closing date: 9am on Friday 27th February 2026
Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place London. We particularly encourage applications from underrepresented groups and those who have experience in delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Business in the Community (BITC) champions responsible business as essential for long term economic growth and resilience. We convene, campaign and consult with business to tackle society’s most pressing challenges-from climate change and place-based regeneration to inequality, workplace wellbeing, and inclusive growth.
BITC empowers its members to:
- Lead responsibly by embedding purpose and sustainability into strategy.
- Collaborate across sectors to drive systemic change.
- Act locally and nationally to support communities and unlock opportunity.
Founded by His Majesty King Charles III in 1982, BITC has over four decades of experience in engaging business and delivering measurable impact in both business and in communities through evidence-based interventions. As a trusted partner to business and government, BITC convenes leadership, influences policy, and accelerates action-helping shape a future-ready economy that works for everyone.
We are currently looking for an Events Coordinator to support the team to deliver our programme of events.
The role will involve:
- Supporting the Head of Events and Events Manager on a number of high profile events
- Taking the lead on project managing agreed events with a range of event formats and audiences
- Supporting the Heads of Events and Events Manager with team related administration
The successful candidate will have experience of leading on events or supporting colleagues on events from concept to delivery plus experience of maintaining administrative systems.
The salary band for this role is £24,479 to £33,120 depending on experience.
Closes 24th February 2026 - 12pm midday
Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
- IT provision expertise
- Knowledge of MS Intune
Please note this role is a 12 months fixed term contract.
Closing date for applications: 9:00 on Friday 27th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Head of Programme Operations
Contract: Permanent, Full Time
Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
- UK: £68,000 - £74,000 per year with excellent benefits.
- Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits.
- Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.
About the Role
The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.
Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.
The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.
In this role, you will:
- Provide Programme Operations Leadership
- Lead IPD Business Management and Support
- Drive Collaboration, Risk and Performance
- Oversee Systems, Compliance and Assurance
- Lead Capacity Strengthening and Support
To be successful, you’ll need:
- Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
- Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
- Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
- Experience of leading, managing and motivating others and driving change.
- Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
- Experience working in complex matrix structures across multiple cultures.
- Strong analytical, problem solving and systems thinking capabilities.
- Demonstrated knowledge of donor compliance and grant management processes.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Desirable:
- Experience in WASH, public health or community development sectors.
- Experience working with restricted and unrestricted funding portfolios.
- Relevant university degree or equivalent professional experience.
- Familiarity with WaterAid UK’s operating model and countries of operation.
Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.
How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are
determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Age UK's Influencing division has a rare and exciting opportunity for a Public Affairs Manager to join our successful External Affairs team.
In this role you will manage a team of 3 people, develop and lead the delivery of Age UK's public affairs activity, to achieve our policy influencing aims and campaigns and maintain our high profile with the overarching aim of creating sustainable change for older people.
As the Public Affairs Manager you will develop and implement effective public affairs approaches that really hit home and produce results. To achieve this, you will work collaboratively with the rest of our high performing External Affairs team, other Age UK colleagues, our network of brilliant local Age UKs, and other charities and organisations that share our campaigning aims.
You'll need to understand how to influence decision-makers at a senior level and will have a proven track record of influencing policy change. You will bring political understanding and tactical insight on how UK Government and Parliament operate to ensure our campaigns and wider influencing have the biggest impact.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of two days per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T
Experience
- Significant experience of strategic public affairs and/or campaigning work designed to achieve change. (A)
- Excellent all round communication skills, particularly the ability to communicate clearly and concisely to a range of audiences. (A, T)
- Experience of building relationships with and successfully influencing senior stakeholders including Parliamentarians and Ministers. (A, I)
- Significant experience of working collaboratively and delegating effectively, internally and externally. (A, I)
Skills and Knowledge
- Excellent knowledge and understanding of local and national government structures, the UK Parliament and our political, policy and campaigning context, and experience of influencing them. (A, I)
- Fast strategic and analytical thinking skills and experience of demonstrating good judgement, including strong political judgement. (I, T)
- Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.(A, I)
- Understanding of online and offline campaigning techniques. (A, I, T)
- Strong people management skills and experience, including performance management and professional development. (A, I)
- Knowledge and understanding of what equal opportunities means in relation to this post and the ability to incorporate equality practices into all aspects of the work. (I)
Great to haves
Experience
- Experience of collaborative working with service users (A)
- Experience of influencing change from a voluntary sector perspective (A)
- Experience of working in a political environment (A, I)
Skills and Knowledge
- Knowledge or understanding of public policy issues and how they impact on older people (I)
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
What we offer in return
• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250
The client requests no contact from agencies or media sales.
The role
We’re seeking a Research Funding Manager to join our fantastic research team on a 12-month contract to cover for our Research Funding Manager who will be going on maternity leave. The ideal start date for this role will be between 6-13th April 2026 to ensure a handover with our Research Funding Manager.
Key responsibilities of the role include:
- Leading on the development, delivery and oversight of Pancreatic Cancer UK’s research funding schemes including our Project Grants, Fellowships and Research Innovation Fund.
- Managing the governance of our funding schemes, ensuring applications are peer reviewed by technical experts and people with lived experience, and working with our Scientific Advisory Board to support them to make recommendations to our Board of Trustees on fundable applications.
- Supporting current patient and public involvement activities and shaping potential future activities by working with our Research Involvement Network made up of people affected by pancreatic cancer.
About You
- You bring a strong biomedical background with experience of navigating the full life-cycle of research funding — from running grant rounds to working with external committees — and have a proven track record of successful grant management.
- You understand the importance of patient and public involvement and can embed this thinking into research processes.
- You’re familiar with the UK cancer research landscape and/or research funding and the charity sector.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website. If you have any questions about this role that we’ve not answered, please get in touch by contacting our team (contact details are on our website).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held on the 10 March 2026.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Icon, the Institute of Conservation, is looking for an experienced and collaborative Groups and Public Programmes Lead to help us empower our volunteer community and bring the value of heritage conservation to wider audiences.
Thanks to funding from The National Lottery Heritage Fund, this new role will support Icon’s volunteer-led specialist Groups, helping deliver inspiring events, talks, training and activities that celebrate and share widely the importance of conservation.
You’ll develop and lead Icon’s public engagement programme – creating partnerships with charities, schools and community organisations, coordinating studio visits and workshops, and championing opportunities for conservators to connect with new audiences. You’ll also design and deliver volunteer training, support Group committees, and line‑manage our Groups & Public Programmes Administrator.
We’re looking for someone with experience delivering creative or cultural programmes, supporting volunteers, and managing partnerships. Strong communication, organisational skills and a passion for heritage are essential.
Icon is committed to equality, diversity and inclusion, and we welcome applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We need the very best people to help us in our role to alleviate poverty in the East End. We are inspired by our work and we will be looking for this in you too.
With support from the Chief Executive and an external Communication professional acting as your mentor, the Communications and Events Lead will lead on planning and delivering communications to our various audiences, including potential and existing donors (corporates, HNWIs, other charitable foundations and statutory agencies) and grant seekers as a means of raising our profile as the go-to organisation for charitable giving and philanthropy advice in the East End.
You will play a crucial role in telling the story of the Foundation and the difference our funding is making to those experiencing hardship in East London. Your work will inspire potential supporters to help us tackle inequality locally.
Being the sole member of the comms team in our fast paced charity, you will need to be an organised, pro-active team player able to respond willingly, flexibly and positively to unexpected changes or demands.
Specifically, you will identify, write, edit, co-ordinate and publish content across various channels, including EECF’s website, social media, newsletters and print. In consultation with the senior management team, you will plan and implement communications to raise the organisation’s profile while progressively improving our understanding of what works for our different audiences.
Main duties and responsibilities:
Communications
Support the Chief Executive with the delivery of EECF’s communications strategy, to include:
· Developing, implementing and monitoring EECF’s communications strategy
· Being responsible for copy-writing all communications including social media, web content, annual reviews, press releases, newsletters etc
· Preparing and posting quality and engaging social media content
· Growing engagement with our channels and evaluating social media and web activities as well as Google analytics to ensure we our content remains relevant
· Ensuring EECF’s website is up to date had has engaging content
· Developing relevant video content for various platforms
· Drafting case studies on both donors and grant recipients
· Producing engaging content for EECF’s Supporter and Life Chances newsletters
· Maintaining a folder of master templates and resources and ensuring branding resources are reviewed and used correctly by the wider team
· Building our storytelling resources including quality images, case studies, video etc to enable us to demonstrate the impact of our work
· Leading on reviewing our comms platforms and providers, making suggested changes, additions and/or removals where relevant
· Attending EECF programmes to capture content in liaison with the programme lead
Events
· Work in co-ordination with our Grants Administrator in planning, co-ordinating and delivering EECF events including our annual elder Tea Dance and Winter Appeal
· Support the delivery of donor volunteering sessions where appropriate, including overseeing corporate volunteers on the day
· Supporting events relating to any in-house projects or initiatives
· Assisting at donor and community events as required
Administration
· Providing ad-hoc administrative support to the team including support with donor engagement, research and solutions that improve productivity
· Contributing to the work of the EECF and play a full and active part as a member of the larger staff team
Our offer
Salary £34,000 - £35,000 based on 35hr week
Holiday Entitlement 23 days plus bank holidays
Pension 7% (5.5% EECF contribution and 1.5% employee contribution)
Working Hybrid working arrangements based on 3 days in the office
Development Mentoring from an external Communications professional
Person Specification
We are looking for a pro-active individual experienced in the field of communications, some of which will have been gained in the charity sector. Demonstrable expertise in developing communications strategies across a range of channels, including traditional and social media is essential.
You will also have experience of producing creative communications content for a range of audiences including business, wealthy individuals and the voluntary sector.
Being the sole member of the comms team in our fast paced charity, you will need to be an organised, pro-active team player able to respond willingly, flexibly and positively to unexpected changes or demands.
Essential Experience
Developing and implementing communication strategies
Creating and managing social media accounts
Excellent communicator, both verbal and written
Desirable Experience
An understanding of inequality in East London
Working for a charity
From or resident within EECF area of benefit
Personal Qualities
A strategic and creative thinker
Flexibility and a practical ‘can do’ approach
Able to multi-task and manage competing priorities
Highly motivated and commercially astute
Positive, resilient and supportive
Application process:CV and Covering letter to be submitted via Charity Jobs
Applicants should submit their CV and covering letter explaining why they have applied for the position and detailing the relevant experience.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.
Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.
Main Responsibilities
Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:
People & Culture Strategy
Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.
· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.
· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.
· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.
· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.
Talent Management
Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.
· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.
· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.
· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.
· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.
Performance, Leadership & Capability
Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.
· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.
· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.
· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.
Organisational Culture, Engagement & Wellbeing
Foster a working environment where people feel engaged, supported and able to do their best work together.
· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.
· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.
· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.
· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters.
EDI & Safeguarding
Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.
· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.
· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.
· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.
· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.
Governance, Risk & Compliance
Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.
· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.
· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.
· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.
Systems & HR Operations
Ensure the efficient, reliable and compliant administration of people processes and systems.
· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.
· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.
· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.
Functional Leadership & Resource Management
Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.
· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.
· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.
· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership
· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field
Experience
· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation
· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations
· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters
· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery
· (E) Experience of workforce planning, recruitment, performance management and organisational change
· (D) Experience of working with trade unions or staff representative bodies
Key skills and knowledge
· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance
· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing
· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively
· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence
· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards
· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery
Personal qualities & values
· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK
· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism
· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment
· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement
· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities
First round interviews to be held on W/C 16 March 2026
Second round interviews to be held on W/C 23 March 2026
The client requests no contact from agencies or media sales.
Circa £58,000 per annum
Permanent
Part home/Part office (London) based
As the world’s leading children’s organisation, UNICEF delivers life-saving essentials and long-term solutions that transform futures. From clean water, nutritious food and vaccines to education and protection from violence, we reach more children than any other organisation.
Our work is powered by collaboration - with families, communities, partners and governments in over 190 countries - because real change happens when we act together.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Creative Copywriter.
The Creative Team’s mission is to lead the development and execution of innovative, high-quality content across creative strategy, copy, design, video, and photography, significantly enhancing the UNICEF brand’s presence and impact within the UK.
As the Senior Creative Copywriter you will define, evolve, and champion UNICEF UK’s voice and narrative, combining excellent copywriting skills with creative leadership to deliver insight‑led, multi‑channel campaigns that resonate with diverse audiences.
We’re looking for a Senior Creative Copywriter with a strong track record shaping brand voice, leading multi‑channel campaigns, and delivering standout creative from concept to delivery. You’ll be an exceptional communicator who can turn complex ideas into clear, compelling stories. You are confident managing projects and mentoring others, collaborate naturally, and bring fresh, innovative thinking. Most importantly, you’re committed to inclusive, ethical storytelling that puts children and supporters at the heart of every message.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Tuesday 3 March 2026.
Interview date: Thursday 19 March 2026 via video conferencing (MS Teams). Please note that there will also be a written task sent to interviewees on Friday 13 March for submission on Wednesday 18 March 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Job Title: Trusts and Foundations Manager
Reporting To: Head of Trusts & Foundations
Manages: Trusts and Foundations Officer
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Hours: Full time (36 hours per week).
Salary: £36,200 per annum
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Home-Start UK is looking for a Trusts and Foundations Manager to join the Trusts and Philanthropy Home-Start UK team. A highly motivated and results-focused fundraiser, you will play a pivotal role in raising funds for our work with parents and children across the UK.
This role is perfect for someone looking take their next step in trust and grant fundraising. Home-Start UK has a wide portfolio of grant funders, who support our work with grants and donations of around £2m each year. This income funds brilliant projects right across the Home-Start movement, from groups for army families, to volunteer perinatal mental health training, to large-scale initiatives to increase volunteer numbers. Our Trusts and Philanthropy team is central to the delivery and development of great support for families, and for ensuring Home-Start UK has the capacity it needs to deliver high quality services and support to our network. No two days here are the same, and we work closely with colleagues right across the organisation.
We are looking for someone who is organised and detailed-oriented, with a love of writing and who can build strong relationships with funders and colleagues. As the Trusts and Foundations Manager you will manage key funder relationships, submit compelling applications, develop end-of-grant reports and gather inspiring real-life stories from our network of Home-Start charities.
You will be part of the Trusts & Philanthropy team and be managed by our Head of Trusts and Foundations who is keen to support your development in this role.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is 6th March 2026 at 4pm.
First stage interviews will take place virtually on Monday 16th March.
Second stage interviews will take place virtually on Monday 23rd March.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.