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Job Title: Strategic Partnerships Manager
Salary: £21,000 to £27,000 per annum (pro-rata of full time equivalent £35,000 to £45,000)
Team: Transformation Team
Hours: Part Time, 22.5 hours per week
Contract Type: Permanent
Location: Christopher's, Guildford, Surrey, 1LP GU3
About the role
Your key purpose will be to build connections and manage relationships with organisations and policy makers, both at local level and across Integrated Care Systems. Working alongside partners and colleagues, you will engage with the communities we serve. To support our vision focused on ensuring every family gets the right support at the right time. You will undertake tailored engagement and communications to promote awareness of the hospice throughout our strategic partners. Supporting stakeholder forums and communities or practice to provide connections between organisations, services and practitioners.
Your role and activities will champion and support innovation, inclusion and excellence at Shooting Star Children’s Hospices. Embodying out values of respect, integrity and professionalism.
Please note - you will need to travel throughout Surrey, South West London and North West London, within the areas that Shooting Star Children’s Hospices serves. You must be able and willing to get to and work in both hospice locations. You should be prepared to attend meetings in different parts of the country. Some meetings may be during evenings or weekends.
About you
This role requires experience of systems relationship development and collaboration, with an understanding of soft systems methodology. You will have experience of community engagement, with understanding of health inequalities. You will be an effective communicator with experience of presenting information to a variety of sectors and practitioners.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Nicola Wood, [email protected] or +441483983784 (internal ext 1040) if you have any questions about this role.
Anticipated Closing Date: 29/05/2026
Interview Date: 12/06/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Job Title: Assistant Shop Manager (Maternity Cover)
Salary: £15,736 per annum (pro-rata of full time equivalent £26,227)
Team: Knaphill
Hours: Part Time, 22.5 hours per week
Contract Type: Fixed Term
Location: Knaphill Shop,2PP GU21
About the role
Your key purpose will be to support, and in the absence of the Shop Manager, lead a team of volunteers to maximise sales and deliver excellent customer service. You will also ensure the shop premises and assets are maintained to a high standard, in line with legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
You will be a proactive and organised team player, confident in supporting, and in the absence of the Shop Manager, leading a team of volunteers. With a strong focus on customer service, you will be comfortable dealing with enquiries and resolving issues professionally, while creating a welcoming and positive environment for both customers and volunteers. You will have the ability to plan and prioritise tasks effectively, including coordinating rotas, delegating responsibilities, and ensuring the smooth day-to-day running of the shop.
You will bring a keen eye for detail and a commercial mindset, with experience or an interest in merchandising, stock management, and sales performance. You will be confident making decisions on pricing, product suitability, and display to maximise income. Working collaboratively with a wide range of internal teams and stakeholders, you will communicate effectively and contribute to achieving shared goals. Enthusiastic and adaptable, you will take pride in maintaining high standards across all areas of the shop, ensuring compliance with policies, procedures, and legal requirements.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Joe Tooze,[email protected] or 07973828895 if you have any questions about this role.
Anticipated closing Date: 23/06/2026
Interview dates: 1st and 2nd July
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Internal title: Executive and Governance Administrator
Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at least 1-2 times a year which will be paid for by the charity)
Salary: £34,453 Full Time
Hours: 35 per week (full time)
Closing Date: Sunday 19 July - 23.30
Contract: Permanent
About the role
This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.
About you
We are looking for someone with:
· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role
· Experience managing complex diaries across multiple senior stakeholders
· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings
· Experience working in a fast paced, often changing environment
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast
Salary: £32,750 per annum
Hours: 35 hours per week
Interview date will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.
This is a full time fixed-term position for one year (with possible extension subject to funding).
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum.
The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.
You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.
Experience required
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Experience of working successfully with politicians, their offices, Government departments, and other public affairs stakeholders to influence policy and to influence public/stakeholder discourse across the devolved nations
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Experience of leading public affairs delivery in at least one (preferably all) of the devolved nations
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Experience in analysing Government policy in-depth and creating policy briefings
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Experience of drafting briefings, reports and policy submissions
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Experience of communicating across a range of parliamentary and professional stakeholders at all levels
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Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment
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Experience of organising stakeholder events
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Harris Hill are delighted to be recruiting, in partnership with a leading mental health organisation, for an experienced Trusts and Grants Manager to lead and grow a significant trusts and foundations income stream.
This is a senior fundraising leadership role, combining strategic responsibility for a successful trusts programme with the day-to-day management and development of an established team. Line management experience is essential, and candidates should be able to demonstrate a strong track record of leading, motivating and developing fundraising staff to achieve ambitious income targets.
Reporting to the Head of Trusts and Statutory Income, the successful candidate will play a central role in delivering an ambitious trusts strategy, managing high-value funder relationships and driving sustainable income growth.
Key responsibilities include:
- Leading the development and delivery of the trusts fundraising strategy.
- Managing and developing an established trusts fundraising team.
- Personally managing and growing relationships with major trusts and foundations.
- Developing compelling funding proposals, reports and cases for support.
The successful candidate will bring:
- Significant experience within trust and foundation fundraising.
- A proven track record of personally securing multiple six-figure gifts (£100,000+) from trusts, foundations, lottery or statutory funders.
- Strong line management experience, with the ability to lead, support and develop high-performing teams.
- The ability to translate complex programmes and impact data into compelling funding cases.
The charity operates a hybrid working model, with regular weekly attendance to Surrey. Candidates should be based within London or the South East and able to travel as required.
Apply to Hannah at Harris Hill onto learn more and get the full job pack. Rolling recruitment
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Join us at a pivotal moment of change and opportunity
This is an exciting time to join the League Against Cruel Sports.
Under new leadership and with a refreshed strategic plan, we are embarking on an ambitious new chapter - strengthening our impact, growing our reach and building an organisation fit for the future.
Recently recognised as a Sunday Times Best Place to Work, we are proud of our people-first culture, our commitment to wellbeing and development, and the passion and purpose that unite our teams.
If you are an experienced finance leader looking for a role where your expertise can directly contribute to creating a kinder society for animals, we would love to hear from you.
- Hours: 35 hours per week (flexible and part-time options considered)
- Salary: up to £70,200 per annum (pro-rata for part-time)
- Location: Hybrid working – Majority home based, occasional visits to Godalming office
About us
The League Against Cruel Sports is Britain's leading charity working towards a society where persecuting animals for ‘sport’ is consigned to history.
For over a century, we have campaigned for stronger animal protection laws, conducted investigations to expose cruelty and illegality, and managed wildlife reserves that provide safe havens for animals.
United by compassion and driven by evidence, we believe lasting change is possible.
Together, we will end cruelty to animals in the name of ‘sport’.
The opportunity
As Director of Finance, you will be a key member of the Senior Leadership Team, providing strategic financial leadership across the charity and its trading subsidiary.
You will ensure robust financial management, governance and compliance while helping shape organisational strategy and supporting sustainable growth. This role offers the opportunity to influence decisions at the highest level and play a critical role in delivering our long-term ambitions.
Leading an established finance team, you will oversee all aspects of finance operations, risk management and financial planning, ensuring our systems and processes are fit for the future.
What you'll be doing
Providing strategic financial leadership to the organisation and Board of Trustees.
- Leading budgeting, forecasting and financial planning processes.
- Producing high-quality management information and financial reporting.
- Overseeing statutory accounts preparation and external audit processes.
- Ensuring compliance with charity, company and tax regulations.
- Managing treasury activities and financial risk, including fraud prevention.
- Developing robust financial systems, controls and processes.
- Supporting organisational growth and delivery of our strategic plan.
- Leading, mentoring and developing the finance team
- Working collaboratively across the organisation and with external stakeholders.
About you
You will be a qualified accountant (ICAEW, ACCA, CIMA or equivalent) with significant senior financial leadership experience and a track record of delivering strategic and operational excellence.
You will bring:
- Strong experience in financial leadership within complex organisations.
- Expertise in management and statutory accounting.
- Experience of leading audits, treasury management and regulatory compliance.
- Outstanding leadership and people development skills.
- The ability to communicate complex financial information clearly and influence decision-making.
- Excellent judgement, commercial awareness and risk management capability.
- A collaborative and values-driven approach.
- Experience in the charity sector and knowledge of charity accounting and regulation would be highly desirable.
Why join us?
At the League Against Cruel Sports, you'll find more than a job - you'll find purpose. We offer:
- The opportunity to help create lasting change for animals.
- A supportive and inclusive culture with exceptional colleagues.
- Hybrid and flexible working arrangements.
- Generous annual leave and wellbeing support.
- Professional development and learning opportunities.
- The chance to shape the future of a respected national charity during a period of transformation and growth.
- A workplace recognised as a Sunday Times Best Place to Work.
If you are inspired by our mission and excited by the opportunity to lead finance at a pivotal moment in our journey, we would be delighted to hear from you.
If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our CEO or current Finance Director.
Deadline for applications: Sunday 12 July 2026.
Interviews for the role will be scheduled on 22-23 July online for stage one and 29 July in person in London for stage two.
Together, we will end animal cruelty in the name of sport.
We protect animals from being persecuted in the name of sport. United, we aim to redefine what is acceptable and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At RSBC, we believe every blind young person should have the opportunity to live life without limits. We support young people to develop the confidence and skills they need to reach their full potential. Our work is driven by our core values: trust, energy, ambition and motivation.
About the role
We are looking for a highly organised and proactive Business and Operations Officer to support the smooth running of our College in a term time only role.
This is a varied and rewarding role where you will play a key part in student admissions, staff onboarding and day-to-day operations. You’ll be responsible for maintaining accurate student data through our MIS system, coordinating processes, and supporting colleagues across the College.
Working closely with the Vice Principal and Head of Business and Operations, you’ll help ensure our systems, processes and administration are efficient, accurate and impactful.
This role would suit someone who thrives in a busy environment, enjoys working with data and systems, and wants to use their skills to make a meaningful difference.
Key responsibilities
- Support student admissions, including coordinating assessments and preparing documentation
- Maintain and manage student records using the College MIS system
- Coordinate student onboarding and induction processes
- Provide administrative support for staff onboarding processes
- Act as a key point of contact for MIS systems, including supporting and training colleagues
- Produce reports, surveys and documentation for leadership and governance
- Support operational activities including facilities, health & safety and contracts
- Assist with financial administration including costings and reconciliations
- Take accurate minutes and support internal and external meetings
About you
You will bring:
- Degree (or Level 6) in Business, Finance, Mathematics or related numerical/operational discipline.
- Excellent organisational skills and attention to detail
- Strong written and verbal communication skills
- Confidence working with systems, data and Microsoft Office
- The ability to manage a varied workload and meet deadlines
- A proactive, solutions-focused approach
- Strong interpersonal skills and the ability to build relationships
Desirable:
- Experience in an education, charity or administrative setting
- Experience using MIS or database systems
- Interest in supporting young people with additional needs
Why join us?
- Flexible working arrangements
- A supportive, values-driven organisation with real social impact
- The opportunity to contribute to life-changing work for blind and vision-impaired young people
- Employee Assistance Programme
- Perkbox benefits platform
- 3% employer pension contribution
To be there for blind children and their families with specialist support throughout their journey.
The client requests no contact from agencies or media sales.
As Principal Policy Adviser (interim), you will collaborate with Uplift’s team and key partners to drive the design, development and delivery of work that generates influential policy and ideas addressing the challenges of a rapid and fair transition away from oil and gas production in the UK.
From proactively setting the agenda, to responding to policy announcements, to ensuring our team has a sound understanding of the future of the North Sea, this is a diverse role at the heart of our work pushing for a rapid and fair transition.
The successful candidate will have exceptional policy skills, an ability to think politically, and a keen interest in climate and energy-related policy and campaigns. A strong commitment to Uplift's mission and core values is also required.
This role is a 9 month long contract to cover a secondment within the team.
Core responsibilities will include:
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Policy: Lead Uplift’s policy work, spearhead the development and testing of innovative policy initiatives, and identify and work through knowledge gaps relevant to Uplift’s strategy.
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Coordination and Strategy Delivery: Work with teams to set and execute policy priorities, provide in-house policy support, contribute to the management of the Research Policy and LEgal Tea, and develop systems for quality assurance and knowledge management.
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Advocacy and Network Support: Build capacity amongst other Uplift teams to understand the intersection of their work with policy topics and represent Uplift to policymakers and partner organisations.
Please see the job description for the full core responsibilities.
About You
Our ideal candidate will have:
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Experience in a similar or related role.
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Strong knowledge of UK climate and energy policy (direct expertise in just transition, fossil fuels or renewables would be a significant advantage).
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Excellent research and analytical skills, with the ability to synthesise complex information quickly and accurately and a demonstrable ability to provide compelling and novel analysis.
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Exceptional writing and communication skills, with strong attention to detail and political nous.
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Motivation, initiative, exceptionally high standards, a collaborative approach, and associated qualities are needed to work in a dynamic organisation with an ambitious agenda.
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A strong commitment to Uplift’s mission and core values of equity and climate justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Trusts and Foundations Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
This is an exciting opportunity for an ambitious Trusts & Foundations fundraiser who is ready to strengthen and diversify their experience, to work with small, medium and high-value funders, and to play a meaningful role within Greyhound Rescue Wales.
The Trusts and Foundations Officer is responsible for securing grants of varying sizes, translating all aspects of GRW’s work into compelling, high-quality applications for a diverse range of prospective funders.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.
You’ll take ownership of a varied portfolio of trust and foundation relationships, building on warm funders while also researching and developing new prospects at the four-to six-figure level.
This role offers hands-on experience across the full trusts fundraising cycle — from research and relationship-building to bid writing, reporting and stewardship with strong support and clear opportunities to grow
Please see attached the full job description and person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic and confident community fundraiser to build strong relationships with supporters to generate sustainable income across our three hospices — Chestnut Tree House, St Barnabas House and Martlets Hospice.
You'll be
- Developing plans to increase income and engagement within a defined community fundraising portfolio.
- Working collaboratively with the community & events team to contribute and deliver fundraising strategy.
- Delivering engaging presentations, representing the hospices at community events, promoting their work and impact.
- Proactively nurture, support and retain supporters through exceptional stewardship journeys.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Executive to join our ambitious and supportive Philanthropy & Partnerships Team. This is an exciting opportunity to play a key role in growing income from corporate partnerships, helping to fund the vital care and support Southern Hospice Group provides to local people and their families.
Working with both existing and prospective corporate supporters, you will develop and manage a diverse portfolio of corporate partnerships, securing support through strategic partnerships, sponsorship, employee fundraising and gifts in kind. You'll combine excellent relationship management skills with a proactive approach to identifying new opportunities, building long-term partnerships that deliver meaningful impact for both the hospice and our supporters.
If you're a confident communicator who enjoys developing relationships and delivering outstanding supporter experiences, we'd love to hear from you.
You'll be
- Growing income from corporate partnerships, helping to ensure local people and their families receive outstanding hospice care when they need it most.
- Developing strong relationships with existing and prospective corporate supporters, creating mutually beneficial partnerships that deliver lasting impact.
- Delivering exceptional stewardship, events and engagement opportunities that inspire businesses to support Southern Hospice Group's work.
- Working as part of a collaborative and passionate Philanthropy & Partnerships Team, contributing ideas, sharing opportunities and celebrating success together.
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
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Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
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Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
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Carry out structured triage to identify needs, priorities and risks
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Manage expectations clearly and sensitively
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Identify safeguarding concerns and follow organisational procedures
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Make timely referrals to internal services and external partners
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Maintain clear professional boundaries while offering a warm, person-centred response
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Record all contacts accurately and promptly on the organisation’s CRM system
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Maintain clear, concise and professional case notes
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Ensure confidentiality, consent and data protection requirements are met
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Work closely with advisers, service coordinators and partner agencies
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Take part in team meetings, supervision and training
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Keep knowledge up to date on welfare benefits, services and local provision
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Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
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Experience in frontline information, advice, triage or high-volume customer contact work
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Confidence handling calls from people who may be distressed, anxious or frustrated
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Strong listening and questioning skills
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Ability to assess urgency and risk and take appropriate action
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Clear verbal and written communication skills
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Experience using a CRM or case management system
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Good general IT skills including email and Microsoft applications
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Understanding of confidentiality, safeguarding and professional boundaries
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Awareness of issues affecting older people and carers
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Commitment to equality, diversity and inclusion
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Empathy, patience and a non-judgemental approach
Desirable
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Experience in the voluntary sector or health and social care
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Knowledge of welfare benefits, housing or adult social care
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Experience of face-to-face advice or reception-based work
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Knowledge of local services in Bromley or Greenwich
What we offer
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27 days annual leave plus bank holidays (pro rata), including two days over Christmas
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Pension scheme with 5% employee and 3% employer contributions
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Employee Assistance Programme offering 24/7 support
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Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
The postholder will lead and grow relationships that help make walking/wheeling a safe and accessible choice for people across Scotland. . The role will ensure that partnership activity is aligned with national and local priorities for active travel, Living Streets’ strategy and delivers clear benefits for people and places. The role will also manage our Team Leader Scotland and programmes in Scotland.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: Thursday 2 July 2026, Midday (12PM)
Interviews: Tuesday 14 July and Wednesday 15 July (after 13:00)
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
At Thomas Pocklington Trust, we’re promoting equality and inclusion for blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.
We are looking for an SLC Coordinator to join us and continue to grow the scope and presence we have already established in the Yorkshire and Humberside region. We are open to considering candidates wishing to work up to 36 hours per week. The salary will be pro rata for roles of less than 36 hours per week.
About the role
The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region. We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs’ activity, focusing on the retention of the volunteers engaged and ensuring the projects and work they are involved in continue to be successful.
About you
You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.
You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.
The client requests no contact from agencies or media sales.
Location: Hove Town hall - blended working also considered
Citizens Advice Brighton & Hove are currently seeking to recruit trainee or qualified Debt Advisers to join our thriving charity.
The purpose of the role is to provide tailored advocacy, advice and support to individuals and families struggling with debts, and provide them with help to overcome and prevent them from falling into similar situations again. This is a local service, working with communities within Brighton & Hove.
The successful candidate must have the required specialist debt advice accreditation, or be willing to work towards this. Trained advisers will ideally have experience of a MaPS debt project and have completed training to caseworker level. This is a full time role, but part time hours could be considered for the right candidate.
We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous online survey to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this. Please complete the equalities survey online here. Appointment to this role will be subject to successful references and a basic DBS check.
You can find out more about the role in our job pack on our website.
The deadline to apply for this role is 9.00am on Wednesday 22nd July 2026.
Interviews are expected to take place the week commencing 26th July 2026.
