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Team: Branch Support Unit
Location:Chelwood Gate, East Sussex (Hybrid working)
Work pattern: 33 hours per week, Monday to Friday (very occasional weekend working may be required)
Salary: Up to £26,828.94 per annum
Contract: Fixed-term contract until the end of December 2026
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Branch Support Unit Advisor:
Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes
Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits
Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams
About the Branch Support Unit team:
We sit within the Central Operations team
Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres
We currently have a team of 8 AND ONE TEAM LEADER
What we’re looking for in our Branch Support Unit Advisor:
Administration experience preferably within an office environment
A customer service background with experience interacting with members of the public
Proven ability to multi-task and work on own initiative, accurately and under pressur
A confident communicator, particularly using the telephone
Strong Microsoft Office knowledge including Word and Excel
A full UK driving licence and access to a vehicle is preferred
Able to travel away from home with some overnights
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 21st May 2026
Virtual interview date: 4th & 5th June 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview & Task via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Income Generation and Development Lead
Do you have experience of securing income across multiple streams?
This is an exciting opportunity to shape and lead a new phase of income generation and organisational sustainability within a growing and ambitious mental health charity.
Help shape the future of mental health support in Surrey
Position: Income Generation & Development Lead
Location: Surrey/Hybrid
Hours: Part-time, 3 days per week (0.6 FTE)
Salary: £55,000-£60,000 pro rata
Contract: Permanent
Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)
Closing Date: 28 June 2026, interviews will be scheduled for the beginning of July 2026.
The Role
The charity is investing in this role because they believe the organisation can significantly strengthen and diversify its income, increase unrestricted funding, and build new strategic partnerships and opportunities that support long-term impact across Surrey.
You will establish and lead a high-performing income generation function, bringing strategy, structure and momentum to activity that is currently fragmented and underdeveloped.
This role combines strategic leadership with hands-on delivery.
You will work closely with senior leadership at both the charity and Catalyst Support on selected partnership initiatives and collaborative opportunities that strengthen mental health support across Surrey. There is a clear expectation that the role will contribute significantly to improving the organisation’s financial resilience and move towards generating net financial contribution over time.
This is a rare opportunity to:
Key responsibilities include:
The role will also contribute to selected partnership initiatives and joint funding opportunities with Catalyst Support as part of strengthening collaboration across the county.
About You
We are looking for someone who can build pipeline, secure funding, develop partnerships and create the systems and relationships needed for sustainable growth.
You will also:
You will have experience of:
This role is not suited to someone looking to learn income generation in post. We need someone who can bring experience, momentum and delivery from the outset.
When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
You may also have experience in areas such as Income Generation and Development, Trusts Fundraiser, Foundations Fundraiser, Funding, Corporate Fundraiser, Major Donor Fundraiser, Fundraising, Fundraising Lead, Fundraising Manger, Income Generation Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Philanthropy Officer
Do you have experience or knowledge of major donor fundraising (or transferable relationship-based fundraising/sales experience?
We’re looking for a motivated and confident fundraiser to join the High Value Engagement team, helping to grow our philanthropy programme and ensure everyone affected by stroke can access the support they need to rebuild their lives.
This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: CE407 Philanthropy Officer
Location: Home-based with regular travel to the London office. Occasional national travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £31,700 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31 May 2026
Interview Date: 1st stage interviews 4 June 2026, 2nd stage 9 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Philanthropy Manager, the Philanthropy Officer will manage and grow a portfolio of supporters, focusing on cultivating and stewarding lower-level major donors. You’ll build strong, authentic relationships through thoughtful stewardship, and compelling communications, while identifying new prospects and securing vital income. This is an exciting opportunity to shape a new role, contribute fresh ideas, and work collaboratively across the organisation.
Key responsibilities will include:
· Managing and developing a portfolio of supporters to meet agreed income targets
· Building and maintaining strong relationships with supporters through high-quality stewardship and engagement
· Identifying and researching new funding prospects to grow the donor pipeline
· Developing and delivering compelling written communications, including donor updates and funding proposals
About You
You will be/ have experience/have a proven record of:
· A passion for the cause and commitment to supporting people affected by stroke
· Experience or knowledge of major donor fundraising (or transferable relationship-based fundraising/sales experience)
· Building and managing effective relationships with a wide range of stakeholders
· Producing high-quality, engaging written content tailored to different audiences
· Researching prospects and identifying new funding opportunities
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Philanthropy, Philanthropy Fundraiser, Philanthropy Fundraising, Major Donor Fundraising, Major Donor Fundraiser, Fundraising, Fundraiser, Sales, Sales Executive, Sales Account Manager, Business Development Manager, Business Development.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
About us
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits:
About the role
As a Community Manager, you will be responsible for:
About you
You’ll be:
To be considered for this role, you will need:
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
This post requires a valid driving licence. A vehicle will be made available to carry out your duties.
For further information and to apply, please visit our website.
Closing date: 21 May 2026.
Interview date: 29 May 2026.
Safeguarding
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
24-hour confidential Employee Assistance helpline
Private health insurance
Flexible hours
5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
Collect and analyse feedback, producing short evaluation summaries to inform future planning.
Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
Event logistics prepared within agreed timelines
Accurate event information published and updated within required timeframes
Participant satisfaction and engagement measured through surveys
Conference and event attendance targets met
CRM data entry completed within 2 working days of events
Budget expenditure tracked monthly with minimal variance
Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
Experience organising in person events from start to finish for over 300 attendees.
Experience liaising with suppliers, venues and speakers.
Experience with CRM/data entry, with close attention to detail.
Experience organising and hosting remote events.
Understanding of hybrid events.
Desirable
Experience in the charity sector.
Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
Understanding of the importance of safeguarding around events.
Exceptional communication skills.
Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
Skilled in problem solving, with a proactive, solutions focused approach.
Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
Resilient and adaptable, able to navigate complexity.
Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
Demonstrable commitment to equity, diversity and inclusion.
Personally, and professionally, responsible with high standards of integrity and accountability.
A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Fundraising Manager is responsible for delivering Brightside’s fundraising activity with a core focus on grants from trusts and foundations, and major donors. Reporting to and working closely with the CEO, the postholder will forge new relationships with major donors and manage our grant applications to support Brightside to achieve its fundraising targets. The postholder will deliver high quality stewardship across our major donor relationships and act as the key point of contact for all grant activity, working closely with the delivery teams to support funder relationship management and reporting.
The postholder will work closely with colleagues across the organisation to develop clear cases for support for potential funding projects, as well as managing our approach to individual giving and increasing regular donations. The role will involve working closely with the CEO and the trustees, who will provide warm introductions to their networks of potential major donors and support in their stewardship.
Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.
Responsible for:
Trusts and foundations:
Major donors:
Individual giving
Application instructions
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose
Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.
Key Tasks
• Lead and encourage a culture of continual improvement across the organisation.
• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.
• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.
• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.
• Liaise with external auditors to facilitate the annual ISO audit.
• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.
• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.
• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.
• Lead the submission for CPD certification of programmes as required.
• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.
• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.
• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.
· Any other ad-hoc tasks for QA and compliance, and back-office support as required
Person Specification
Essential criteria:
· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.
· Strong analytical and problem-solving skills to interpret and implement ISO standards.
· Experience of providing an internal audit service.
· Experience of producing reports suitable for SLT and board committee level consideration.
· Excellent knowledge of GDPR compliance, including consents processes.
· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.
· Strong IT skills (MS Word, Excel, PowerPoint).
· Experience of driving projects to achieve agreed outcomes.
· Strong administration, time management and prioritising skills.
· Attention to detail and high standards of accuracy.
· Demonstrable diplomacy and ability to work in confidence
· Self-starter with ability to work effectively both independently and as part of a team.
· Willingness to travel regionally and nationally occasionally as required.
· Right to live and work in the UK.
Desirable criteria:
· Experience of working in the not for profit/charitable sector.
· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Role & Responsibilities
The Programme Resource and Content Assistant supports the development, maintenance and continuous improvement of Ygam’s programme resources and content.
The role has responsibility for the coordination and delivery of the Ygam Alumni newsletter, contributes to the design and updating of programme resources, and supports the implementation of changes arising from programme reviews, evaluation and feedback. Working closely with Programme, Insight and Content colleagues, the post holder helps ensure resources remain current, high‑quality and responsive to learning and impact findings.
Who Are We Looking For?
We are looking for a highly organised, detail‑focused and proactive individual with strong written communication skills and an interest in digital education and harm prevention.
You will be comfortable working collaboratively across teams, supporting content development and programme improvement, and managing regular outputs such as newsletters and resource updates. You will bring a positive, adaptable approach, with the ability to balance creativity with accuracy and consistency.
Role Requirements
Alumni communications and engagement
Programme resource and content support
Programme review and continuous improvement
Collaboration and quality assurance
Person Specification
Essential
Desirable
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.
The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.
Role Requirements
Duties will include but not be limited to:
Strategic Leadership & Direction
Programme Development & Design
Programme Delivery & Operations
Performance, Monitoring & Impact Measurement
Stakeholder & Partnership Management
· Build and maintain strong relationships with:
Team Leadership & Management
Quality Assurance & Governance
Resource & Content Oversight
Financial Oversight
Innovation & Continuous Improvement
· Oversee development of all programmes and associated content and resources
Person Specification
Essential
· Educated to degree level or have the equivalent experience
· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors
· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience
· Proven track record of developing, delivering, and scaling programmes with measurable impact
· Experience working with a range of stakeholders, including partners, funders, and communities
· Experience managing budgets and resources effectively
· Experience of delivering regional and national programmes
· Strong understanding of programme design, delivery, and lifecycle management
· Understanding of partnership working and stakeholder engagement approaches
· Awareness of relevant policy, regulatory, and safeguarding requirements
· Strong strategic thinking skills with the ability to translate vision into actionable plans
· Excellent planning, organisational, and project management skills
· Ability to manage multiple priorities and complex programmes simultaneously
· Strong analytical skills with the ability to interpret data and drive continuous improvement
· Ability to define KPIs and measure programme success effectively
· Excellent interpersonal and communication skills, with the ability to influence and build relationships
· Proven ability to lead, motivate, and develop teams through coaching and performance management
· Strong commitment to quality, impact, and continuous improvement
· Collaborative and inclusive leadership style
· High level of integrity, accountability, and professionalism
· Adaptable and resilient in a dynamic and changing environment
· Passionate about the organisation’s mission and values
Desirable
· Experience of working in gambling harms prevention sector or another similar or related field
· Experience of operationalising strategic plans
· Experience in developing harm prevention programmes and or interventions
· Knowledge of sector trends, innovation, and best practice
· Leadership qualification
· An understanding of public health frameworks and approach to harm prevention
· An understanding of PSHE, PSE, Learning for Life and Work
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to define what “good” looks like and make it real across our services?
Hft has turned a corner. After navigating a period of significant financial and operational challenge, we have delivered a major turnaround, reducing a £17 million deficit, stabilising our workforce, and restoring confidence across every level of the organisation.
Now, with a new and focused Executive Team working closely with our Senior Leadership Teams, clear governance, and a collective understanding of the need to embed sustainable improvement across all areas of the organisation, we are moving from recovery to transformation.
The Opportunity
You will lead the development and delivery of an integrated, organisation-wide approach to quality, safety, safeguarding and great practice. Your focus will be on ensuring people are supported to live safe, meaningful and aspirational lives. This role brings together quality assurance, safeguarding, safety and practice into a clear and consistent approach across a complex, national organisation.
You will drive and oversee quality, safety and governance systems that support them. You will maintain clear oversight of performance, risk and compliance, and provide assurance, insight and challenge to the Executive Team and the Board. You will ensure regulatory compliance, safeguarding, and health and safety systems are robust, responsive, and consistently upheld, but, importantly, rooted in the understanding that all of this is to make sure that the people supported have great lives.
Working closely with operational leaders, you will identify underperformance and support improvement. You will use data, audits, incidents, and feedback to generate insights and drive continuous improvement. You will also help shape a shared understanding of what great practice looks like across services.
If you have senior leadership experience across quality, safety, safeguarding and practice within a learning disability charity or social care provider, we would love to hear from you. Please refer to the candidate brief attachment for full details of the role.
Please note: This role is a Home-based position (travel 3 times per month to Bristol/other locations)
What you will bring to succeed in this role
Essential
Selection Process
We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key stakeholders to get to know the team and Hft.
As part of our recruitment process, we are proud to include the voices of people with learning disabilities. You will meet them throughout the process, and they will play a key role in the final stages of selection. Their perspective shapes how we lead, listen and make decisions at Hft.
We anticipate the following timelines:
We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Our Commitment to Inclusion
We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team at Hft.
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.


