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We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:
Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.
Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Mission Aviation Fellowship (MAF) is seeking a detail-oriented and insight-driven Prospect Research and Data Executive to deliver high-quality research and analysis that strengthens our fundraising, partnership development and strategic supporter engagement.
This is an exceptional opportunity for a research and data professional to use their analytical expertise to help uncover opportunities, strengthen relationships and support work that brings practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.
Location: Folkestone, Kent or Cranfield, Bedfordshire (with hybrid working and consideration for fully remote working)
Rewards: Competitive salary, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities.
Contract: Permanent, part-time (22.5 hours per week across three days)
The Role
As a Prospect Research and Data Executive, you will deliver insight-led research and analysis to strengthen fundraising and partnership development activity.
You will undertake detailed prospect research, due diligence and network mapping to identify opportunities, analyse relationships and provide clear evidence-based recommendations to support strategic engagement with prospective and existing supporters.
Working closely with Partnership Managers and stakeholders across the organisation, you will help promote informed decision making and support effective relationship building through accurate, ethical and accessible research.
You will also support the development and maintenance of prospect pipelines, ensuring research activity complies with GDPR, fundraising regulations and organisational policies.
Additionally, you will:
- Support Philanthropy, Trusts and Corporate Partnership teams with pipeline development
- Maintain accurate and compliant supporter database records
- Manage research subscriptions, tools and supplier relationships
- Monitor sector developments, legislation and fundraising best practice
About You
To join us as our Prospect Research and Data Executive, you will need:
- Evidence of quality written work
- Evidence of data skills, including knowledge of UK data protection legislation and GDPR
- Cultural awareness and the ability to interact successfully on a cross-cultural basis
- Meticulous attention to detail, with highly developed analytical skills and experience of report writing
- A degree or equivalent qualification
About Us
Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.
For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries.
We believe that every community, however remote, should have access to the essentials of life – that’s why MAF’s flights are a lifeline, not a luxury.
The Benefits
- Competitive salary
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year (pro rata)
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to our Employee Assistance Programme
You’ll have the chance to help strengthen fundraising and partnership development by uncovering the insight that supports informed, strategic engagement with those who can help sustain life-changing work in some of the world’s most remote communities.
What’s more, with part-time hours, hybrid working and the potential for fully remote working, you’ll be able to combine flexibility with the opportunity to support an organisation whose flights are a lifeline, not a luxury.
Christian Values, Beliefs and Ethos:
As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements. All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.
Other organisations may call this role Prospect Research Executive, Prospect Research Analyst, Fundraising Research Executive, Prospect Development Executive, Research and Data Executive, Fundraising Data Executive, Donor Research Executive, or Philanthropy Research Executive.
The closing date for this role is 21st June 2026.
Interviews will be held from 22nd June 2026.
The client requests no contact from agencies or media sales.
Great opportunity to join this national charity, as part of a supportive and collaborative team the role contributes to acquiring, developing, and retaining supporters to maximise their lifetime value.
The charity are based in Surrey and at the moment the team meet once or twice a month in the office.
The Company
You would be joining a long standing and well respected social welfare charity with a welcoming and supportive working culture.
Benefits include
- Formalised flexible working.
- Annual Pay Review Salaries are reviewed each April (non-contractual).
- Matched Pension Contribution Matched up to 5% of salary.
- Sharing of internal vacancies with you Helping you to grow, develop and progress your career.
- Health Cash Plan Employees can claim reimbursement on routine healthcare expenses (optical, dental etc).
- As well as much more!
The Role
Supports the end-to-end delivery of individual giving campaigns across online and offline channels
Lead on campaign planning and execution
Ensures all activity is run in line with best practice and compliance.
Collaborate with internal departments and external agencies
Close involvement in developing long term individual giving strategies for priority audiences.
Ongoing management of external suppliers and marketing
The Candidate
Proven success of hands-on experience of individual giving multi-channel campaign management across a range of activities.
Proven project management, written and verbal communication skills.
Experience of budgetary control and reporting against targets.
Experience of managing suppliers and agencies.
Experience of managing offline marketing campaigns.
Experience of reporting and analysing online and offline campaigns
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are partnering with a leading educational charity that believes every young person deserves access to high-quality education and career support, regardless of their background.
Reporting directly to the Chief Executive, and as a member of the Senior Management Team, you will lead the organisation's fundraising strategy and team to secure significant, multi-year income from major donors, trusts and foundations and corporates. You’ll be responsible for expanding their funding base, deepening key relationships, and ensuring the organisation has the partnerships and resources to achieve its mission.
Fundraising has developed rapidly in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships, there is an exciting opportunity to scale their strategic influence and deepen their impact.
We’re looking for a relationship-driven leader who will take an entrepreneurial approach to identifying opportunities for new funds and develop long-term, high-impact partnerships.
This is a mostly home-based role, with monthly team meetings and occasional overnight stays at the N.England headquarters, and fortnightly attendance at the London office. Travel costs covered.
As Head of Fundraising, you will:
Essential skills and experience:
Desirable, but not essential:
Employee benefits include:
Application by CV and answering the four screening questions.
It is not necessary to provide a cover letter at this stage. If you have any questions or wish for us to be aware of anything relating to the working arrangements or contract, please add to the notes section.
Expert recruitment for fundraisers and charities.
Salary: £33,000 - £34,000
Contract: Permanent, Full-time
Location: Hybrid working (3-4 times/month in Surrey office)
Closing date: 18 June
Benefits: 28 days annual leave ( bank holidays), flexible working arrangements, gym discounts, Employee Assistance Programme, Matched pension contributions, and more.
We are delighted to be working with a national charity to find a Direct Marketing Officer to join their team. This is a fantastic opportunity to join a collaborative and purpose-driven team, contributing to work that makes a real difference to people’s lives every day.
You will play a key role in delivering multi-channel campaigns to acquire, develop, and retain supporters, maximising their lifetime value. You will manage end-to-end campaign delivery across a variety of channels, working closely with internal teams and external partners to drive income growth and supporter engagement. This is an excellent opportunity for a proactive and organised fundraiser or marketer who enjoys campaign delivery, data-led decision-making, and cross-team collaboration.
To be successful as Direct Marketing Officer, you will need:If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2990HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
Salary: £41,884 – £46,538 per annum
Contract: Permanent, full time
Location: Home based (with regular travel to London and across the UK)
Closing date: Rolling
Benefits: 27 days annual leave bank holidays with the option to buy another week & additional December closure day, enhanced parental leave, Cycling UK membership, Medicash Healthcare plan
We’re very excited to be recruiting a Philanthropy Manager to join the team at Cycling UK and play a pivotal role in shaping and growing the organisation’s major donor and legacy fundraising programme.
This is a senior and influential role, offering the opportunity to build and embed philanthropy at the heart of Cycling UK. Working closely with the Head of Fundraising and colleagues across the organisation, you will help transform a developing programme into a mature, relationship-led income stream that delivers sustainable long-term growth.
You will lead the development and delivery of the philanthropy strategy, managing major donor and legacy pipelines, designing compelling stewardship and engagement opportunities, and securing high-value, multi-year gifts. The role combines strategic leadership with hands?on delivery and will suit someone motivated by building meaningful donor relationships, creating inspiring propositions and demonstrating impact.
To be successful as the Philanthropy Manager, you will need:
If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2945JP
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
Casework Management
Person specification
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionMarie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Join our Business Transformation team and take a leading role in facilitating effective, strategic change. Working at the centre of organisational change, you’ll collaborate with senior leaders to deploy innovative solutions that improve how we work - transforming processes, structures, and technologies to enable smarter, more effective ways of working.
As Senior Project Manager, you’ll play a critical role in facilitating cross-organisation projects in Caring Services and other areas of the charity, sponsored by the Executive team. You’ll be responsible for driving change from concept to completion - ensuring projects are delivered on time, within budget, and with measurable, sustainable benefits. Your work will directly improve how Marie Curie operates to supports those who rely on us.
We’re seeking motivated PM professionals with experience in healthcare or clinical environments, who are driven to make a real difference and play a key role in delivering our mission.
Key Responsibilities:
Key Criteria:
Please see the full job description .
Additional InformationApplication & Interview Process:
As part of your online application, you will be asked for a CV and supplementary information. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 14 June 2026. We encourage early applications, as we may close the application process ahead of the deadline once we have received a sufficient number of suitable applications.
Salary: £50,000-60,000 per annum, depending on experience
Contract: Permanent, full-time (35 hours per week)
Location: Home-based with occasional travel across the UK
Benefits you’ll LOVE:
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
About Us
Worthing Theatres & Museum (WTM) is a unique arts and heritage charity with a large portfolio of distinct venues (Museum & Gallery, Connaught Theatre and Studio, Assembly Hall, Pavilion Theatre and Atrium) all positioned within the heart of Worthing in West Sussex.
Our diverse and ambitious cultural offer includes: theatre, contemporary circus, dance, comedy, music, family theatre, talks, events, film, exhibitions and workshops. Following a period of closure in 2025/26 the Museum has re-opened, in it we manage a museum collection of national significance (costume, archaeology, fine art, toys).
Role Overview
The Finance Operations Manager is a new role to increase the Finance team's capacity as the Charity embarks on a challenging transitional period with an increased commercial focus to strengthen and diversify the charity’s income for long-term sustainability. The Finance Operations Manager will manage the Finance team to ensure the smooth running of the department, overseeing financial transactional processes, managing and maintaining the accounting system, and providing timely and accurate financial information. This post is a key interface between Finance and all other departments.
Working in a busy department of Worthing Theatres & Museum, which operates across five venues, the postholder will be flexible, adaptable and have a positive attitude and outlook. They will work alongside and deputise for the Director of Finance and IT to ensure financial processes run smoothly for the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Maidstone
Contract: Temporary, 3 months
Hours: Full-time, 37 hours per week
Salary: £20 per hour, plus holiday
Start Date: ASAP
Prospectus is proud to be supporting our client in their search for a temporary Homelessness Support Officer. Please note this role will require an enhanced DBS check due to the need to work closely with vulnerable adults. You will also require a valid driving licence and access to your own vehicle.
Responsibilities:
Requirements:
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Maidstone
Contract: Temporary, 3 months
Hours: Full-time, 37 hours per week
Salary: £20 per hour, plus holiday
Start Date: ASAP
Prospectus is proud to be supporting our client in their search for a temporary Homelessness Resettlement Officer. Please note this role will require a standard DBS check due to the need to work closely with vulnerable adults.
Responsibilities:
Requirements:
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Are you a qualified finance professional looking for a high-impact contract role within an international charity? This is a unique opportunity to join during a pivotal period of growth and transformation, helping integrate UK and US finance operations while ensuring robust financial control, compliance, reporting and governance.
Working closely with the VP of Finance, you will provide strategic financial leadership while remaining hands-on with financial operations, systems migration, board reporting and statutory compliance. This role would suit someone who thrives in a changing environment and enjoys improving processes, systems and reporting.
Key Responsibilities
Essential Skills & Experience
Desirable Skills & Experience
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
Brighton and Hove Parent Carers Council (PaCC) – Co-production, Engagement and Communications Co-ordinator
PaCC is the parent carer forum for Brighton and Hove. We represent parents and carers of children and young people 0-25 with special educational needs and disabilities in Brighton and Hove. We work in co-production with Brighton and Hove City Council, NHS Surrey and Sussex and others to improve local SEND services and support for local families. PaCC is hosted by local Sussex based charity Amaze.
This is a great opportunity for a proactive and passionate person with lived experience to empower and amplify the voices of parent carers in Brighton and Hove. You will thrive on managing multiple projects and workstreams, juggling priorities and working in a small team, where you are able to plan and prioritise your own work. You will be a ‘people-person’ with excellent interpersonal and communication skills, to grow engagement in PaCC and strengthen our impact.
This is a flexible, hybrid role where lived experience really matters.
We are committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.
To support your application, please read:
To apply
The client requests no contact from agencies or media sales.
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of our Disclosures & Training team, working collaboratively to provide administrative and customer service support. This is a front-line role where you’ll:
This role offers a valuable opportunity to apply specialist knowledge alongside practical problem-solving - supporting efficient, compliant, and high-quality disclosure services across thirtyone:eight.
Why You’ll Love Working Here:
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Help
Help Counselling is well-established mental health charity. We believe everyone deserves access to quality mental health support, and have been providing affordable, short- and long-term talking therapies for over 50 years.
Whether clients are seeking relief from anxiety, stress, depression or other challenges, we are here to help. We offer counselling services to those over 18, both face-to-face in central and west London and online. Our approach is client-led and holistic with no reliance on algorithms for client allocation. Instead, we take care to achieve the best match possible between client and counsellor.
We are a placement provider: providing training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP.
The work undertaken by trainee counsellors and psychotherapists is unpaid - they volunteer their time. This volunteer-driven model enables Help Counselling to fulfil its mission of offering affordable counselling services to those in need.
We also cater for clients who prefer to engage with a qualified counsellor through our Help Counselling Plus service for quality therapy at a fraction of the cost of private practice fees. This service is typically delivered by newly qualified counsellors and provides a supported transition into private practice.
We have a small, friendly staff team of 5, a diverse team of circa 100 trainee and qualified counsellors and a team of supervisors and assessors. We support around 200 clients at any time with weekly sessions.
About the role
The Clinical Assistant will support the Clinical Manager in the running of our counselling service. The role will primarily involve managing our trainee counsellor placements but extends to all aspects of the clinical service as required. The role is advertised as 2-3 days per week, to be discussed. The role is primarily remote with requirement to attend occasional meetings and events in west and central London.
Role Responsibilities:
Manage the recruitment, onboarding and offboarding of suitable trainee counsellors for volunteer placements in accordance with agreed standards and controls and Help policies and procedures. To include candidate selection, interview, onboarding, induction and training.
Manage forecasting to ensure counsellor numbers satisfy client demand and consulting room availability.
With support from the Administrator, ensure all records and reports are managed appropriately throughout the counsellor placement.
Keep the Counsellors Online Hub up to date, liaising with Administrator and Clinical Manager as necessary.
In conjunction with Clinical Manager, provide clinical support and expertise to the Help CEO and team as required.
In conjunction with Clinical Manager, provide support to trainee counsellors throughout their placement as required.
Support Clinical Manager with client/counsellor allocations and reallocations as necessary.
Support Clinical Manager in managing consulting room bookings and sourcing alternative consulting rooms when required.
Support Clinical Manager in relation to client queries arising from assessments or generally.
Be the main point of contact for training organisations. Proactively develop and maintain relationships in conjunction with CEO.
Support CEO in developing and maintaining relationships with community networks and partners to include attendance at networking events and presentations as required.
The above is not an exhaustive and you will be expected to perform different tasks in line with the overall business objectives and your skills/experience.
Candidate profile:
Essential:
Counselling or Psychotherapy Qualification.
BACP or UKCP professional membership.
3-5 years' post-qualification experience.
Excellent facilitation skills.
Strong task and time management.
High standard of verbal and written communication skills.
Highly organised.
Ability to provide challenging feedback to others, managing and responding professionally and appropriately to conflict and risk.
Interpersonal and influencing skills, especially the ability to engage with counsellors.
Stakeholder management.
Adaptability.
Analytical and problem-solving skills
Good IT skills including knowledge of MS Office suite, CRM systems and common IT platforms. Ability to learn new systems quickly.
Desirable:
Experience of working within a training environment within the same industry.
Prior experience of working in the charity sector.
Working understanding of HR-related policies and procedures including EDI and working with competency frameworks.
Location in or around West or Central London would be highly advantageous.
To apply please submit a CV and covering letter of no more than 2 pages, setting out why you are suitable for the role.
We are a low-cost counselling charity providing unlimited, face to face and online counselling services in London.
The client requests no contact from agencies or media sales.