Jobs in Caterham

Role Purpose

The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.

This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.

Key Responsibilities

· Design and delivery effective Salesforce solutions.  
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance

· Co-ordinate CRM project delivery.  
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery

· Manage Issue resolution and enhancements.  
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,

· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.

· Maintain and Improve Data Quality.  
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making

· Drive continuous Salesforce Improvement.  
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality

Person Specification

Core Knowledge

· Salesforce platform administration principles, including configuration, data management and security

· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· CRM design principles, including process mapping, user experience and data governance

· Understanding of data quality, data protection and good information management practice

· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona

Essential Skills

· Stakeholder management and the ability to influence and guide others to adopt best practice

· Ability to effectively communicate complex technical content to non-technical audiences.

· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical

· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment

· Collaboration and teamwork with the ability to work across different internal and external teams and functions

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Key Experience

· Experience delivering Salesforce configuration and administration in a professional setting

· Experience managing CRM-related projects or workstreams

· Experience working with complex CRM datasets including imports, updtes and data quality activities

· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues

Special Requirements

· Salesforce Certified Administrator/NPSP Certified.

We're looking for a kind, compassionate and resilient Team Leader to join Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£33,131.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
• Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
• Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
• Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
• Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
• Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
• Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• Educated to degree level or equivalent

Desirable:

• Other relevant professional memberships and/or specialist qualifications are desirable

About us

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Senior Fundraising Manager, Trusts & Statutory
National Literacy Trust
£50,000-£52,000
14-month maternity cover
Hybrid (London SW8, ~1 day/week)

Lead a high-performing team. Fund the change that lasts.
More than 7 million adults in the UK struggle to read or write at the level needed to navigate daily life. The National Literacy Trust is on the frontline of addressing that, and its trusts and statutory income is what makes everything possible.

We're looking for a Senior Fundraising Manager to lead a team of three, drive our grant-funding strategy, and manage a portfolio of high-value relationships, including with Arts Council England, during a 14-month maternity cover period. If you're a confident leader with a strong track record in trusts and statutory income, and you're ready to bring your expertise to one of the UK's most impactful charities, we'd love to hear from you.

What you'll be leading

• Implementing the trusts and statutory strategy in partnership with the Head of Trusts and Statutory Fundraising
• Managing a high-value portfolio of prospective and existing funders, including securing seven-figure grants
• Leading on Arts Council England funding; applications, compliance, relationships and future investment
• Line managing two Fundraising Managers and providing accountability for a Trusts and Statutory Executive
• Collaborating across the organisation to identify and develop new funding opportunities
• Ensuring all fundraising activity meets due diligence, regulatory and organisational requirements
• Representing the charity at senior level with funders and at sector events

About you
You'll be an experienced senior fundraiser who combines strategic thinking with hands-on delivery. You know what it takes to build and sustain six and seven-figure funder relationships, and you're equally comfortable leading a team and writing a compelling proposal. You're motivated by mission and by helping others reach their potential.

• Proven experience as a senior manager in a national charity
• Proven success securing and stewarding six-figure grants from trusts, foundations or statutory funders
• Experience driving fundraising strategies and managing budgets
• Outstanding written communication and proposal writing skills
• Strong leadership and line management capabilities
• A passion for education, social justice or literacy

Why this role, why now?
This is a 14-month maternity cover post, which means you'll be stepping into a well-established, high-performing team at a time when the organisation is growing. You'll have real scope to make your mark, support your team to exceed targets, and develop relationships that will have a lasting impact well beyond your contract.

The National Literacy Trust offers 39 days' annual leave, an 8% employer pension, generous family leave, and a genuinely flexible hybrid working culture. We are committed to diversity and inclusion and actively encourage applications from candidates of all backgrounds.

Take the next step
If you're as excited about this role as we are, please send your CV or profile to Philippa Randle at Charity People to start the conversation. If your experience aligns with the brief, we'll be in touch with next steps on how to make your formal application.

Key dates
Closing: 9am, on Friday, 15th of May
Interviews: w/c 18th May

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Fundraising Manager, Trusts & Statutory

National Literacy Trust
£42,000-£44,000
Permanent
Hybrid (London SW8, ~1 day/week)

Change life stories. One grant at a time.

Literacy is not a given. For millions of children and young people growing up in disadvantaged communities across the UK, a lack of literacy skills shuts doors before they've had the chance to open them. The National Literacy Trust exists to change that and your fundraising will be at the heart of making it happen.

We're looking for a Fundraising Manager, Trusts & Statutory to join our Development team and grow our income from charitable trusts and foundations. You'll manage a portfolio of high-value funders, craft compelling proposals, and forge the kind of long-term relationships that sustain our work in 22 of the UK's most under-resourced communities.

What you'll be doing

• Building and managing a pipeline of five and six-figure trust and foundation grants
• Writing persuasive, evidence-rich funding applications and stewardship reports
• Developing deep, lasting relationships with funders at all levels, from programme officers to trustees
• Working in close collaboration with programme leads and the senior management team to align bids with our strategy
• Supporting and supervising a Trusts and Statutory Executive as a dotted-line report
• Contributing to income forecasting and budgeting for trustees
• Representing the charity at sector events and with external stakeholders

What we're looking for

• Significant experience securing and stewarding five and six-figure grants from charitable trusts and foundations
• Excellent written skills; you write proposals that inspire, not just inform
• Strong relationship management across a range of internal and external stakeholders
• Experience managing a funding pipeline with a CRM, and confident working to income targets
• Ability to juggle multiple deadlines without dropping quality
• A genuine commitment to social justice and the power of literacy

Why join us?
We are a rapidly growing organisation with 30 years' experience of changing lives through words. Our funders include the Arts Council, national government departments, and some of the UK's most respected foundations. You'll be joining a collaborative team where your work directly enables programmes in nurseries, schools, prisons and communities across the country.
We offer 39 days' annual leave (including bank holidays and Christmas closure), an 8% employer pension contribution, a flexible hybrid working policy, and a culture that genuinely values every member of the team. We are committed to diversity and inclusion, and welcome applications from all backgrounds.

Ready to make words matter?
If you're as excited about this role as we are, please send your CV or profile to Philippa Randle at Charity People to start the conversation. If your experience aligns with the brief, we'll be in touch with next steps on how to make your formal application.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Key dates
Closing: 9am, on Friday, 15^th of May
Interviews: w/c 18^th May


Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Role

The Law Society is the membership body for solicitors in England and Wales. We're here to represent solicitors, and advocate for access to justice and the rule of law. Our members are at the heart of what we do and we're committed to providing ongoing support to assist them in their careers.

Law Society Accreditations are awarded to legal practices and solicitors who meet the highest standards of technical expertise and client service in specific areas of law.

In the Caseworker role you will, have responsibility for processing and assessing Accreditation applications. You will act as a first point of contact for members, providing excellent customer service and provide support with administrative tasks across Accreditations products and services.

What we're looking for

This is an engaging role where you will work in a fast-paced and collaborative team environment.

You will have demonstratable high quality customer service/member handling experience.

You will engage directly with members and support the operational delivery of Accreditations products and services. You will be a confident working on a CRM, managing processes and proactively support continuous improvement.

You will have excellent customer service skills, have excellent communication skills, both written and oral, and have good attention to detail.

What's in it for you

This is an excellent opportunity to work in the legal sector in a dedicated membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

We're looking for a kind, compassionate and resilient Co-Production Specialist Support Worker to join our Homelessness and Complex Needs Service located in Tower Hamlets. No personal care or experience required, just the right values.

£31,068.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Hackney Road Project provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Support customers with job searches and employment search as well as support with completing job applications and CVs
• Support customers with training and volunteering opportunities
• Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Co-Production

Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

About you:

• Embraces a Psychologically Informed approach
• Is capable of maintaining unconditional positive regard
• Views challenging behaviour as a support need.
• A strong specialist support worker with excellent interpersonal skills
• Socially adept, networks widely, well connected in sector, influential
• Approachable, open & professional behaviour
• At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict

What you'll bring:

Essential:

• Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
• Experience building and develop strong professional partnerships with external providers aligned to their specialist

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Fundraising Officer

We are seeking a proactive and strategic fundraiser to drive income growth and build lasting partnerships for the UK’s National trails.

Position: Fundraising Officer
Salary: £32,000 per annum
Location: Remote with occasional UK travel
Hours: Full time
Contract: 2 year fixed term contract
Closing Date: 22 May 2026 (midnight)
Interview Date: 29 May 2026 (online, with second stage if required)

About the Role
This is an exciting opportunity to play a key role in delivering a fundraising strategy focused on trusts and foundations, corporate partnerships and community engagement.

Working within a small, collaborative team, you will take ownership of funding applications and relationships, helping to grow income and shape the future of the organisation’s development function.

Key responsibilities include:

· Developing and growing the grants portfolio through research and networking

· Writing and submitting high quality funding applications for both core and project funding

· Building and managing relationships with corporate partners and sponsors

· Identifying and securing new partnership opportunities

· Supporting the development of individual giving, including regular giving and legacies

· Managing donor stewardship and maintaining strong relationships

· Engaging with members and supporting their fundraising activity where required

· Maintaining and developing the fundraising CRM database

· Keeping up to date with sector trends and opportunities

About You
You will be a confident, self-motivated fundraiser with a strong track record of securing income and building meaningful relationships.

You will have:

· Experience of trust and grant fundraising, including successful bid writing

· Experience developing and managing corporate partnerships

· Strong networking and relationship building skills

· Experience using charity CRM systems

· The ability to manage your own workload and work proactively

· A collaborative approach and ability to work within a small team

It would also be beneficial if you have:

· Knowledge of membership or infrastructure organisations

· An interest in outdoor access, heritage, or environmental sectors

· Experience working remotely and managing your own schedule

About the Organisation
The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a high quality, nature-rich National Trail network used and valued by all.

Other roles you may have experience of could include; Fundraising Executive, Development Officer, Trusts and Grants Officer, Partnerships Officer, Corporate Partnerships Executive, Income Generation Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.

About the role:

Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:

• Managing office facilities, leases, and contracts across our head office and nine regional sites.
• Overseeing IT systems and supplier contracts to ensure reliability and security.
• Leading on contract negotiation and supplier management.
• Managing a central administration budget.
• Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
• Improving efficiency of our systems, processes, and ways of working.
• Project managing office moves and operational projects.

This is a hands-on role with real responsibility and variety.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions

What we offer:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Doing Good Recruitment is proud to be partnering with the Fundraising Regulator to recruit a Policy Officer to join its Policy Team.

This is a fantastic opportunity that will play a key role in shaping evidence‑based policy, supporting high standards in fundraising, and contributing to work that protects the public while enabling charities to thrive.

The Role

Reporting to the Policy Manager, you’ll be one of two Policy Officers working across a varied and engaging portfolio of work. This is a hands on role suited to someone who enjoys analysing evidence, writing clearly, and working collaboratively across teams and with external stakeholders. You do not need prior experience in policy or standards to be successful in this role.

You’ll be:

• Responding to enquiries from fundraisers 
• Analysing intelligence and data to identify trends and emerging issues
• Supporting the development of policy, standards and guidance
• Producing reports, briefings and public facing materials
• Working with charities, fundraisers, regulators and sector partners
• Representing the Fundraising Regulator at meetings and events

Who We Are

The Fundraising Regulator is the independent, non‑statutory body responsible for regulating fundraising across England, Wales and Northern Ireland. We own and maintain the Code of Fundraising Practice, setting the standards that apply to all fundraising organisations across the UK.

We work collaboratively with charities, regulators and sector bodies to build public confidence in fundraising, protect the public, and support best practice. Our team is around 40 people, including colleagues based in Wales and Northern Ireland.

Our Values

Our work is guided by four core values: learning, quality, supportive and collaborative.

We’re curious and open to new ideas, committed to high standards without perfectionism, and focused on creating a kind, flexible and inclusive working culture. We expect everyone who joins us to share and demonstrate these values.

Our Commitment to Equity, Diversity and Inclusion

The Fundraising Regulator is committed to diversity, equality and inclusion. We want our workforce to be truly representative of the society we are here to support and protect, so that we’re able to regulate effectively. We offer a fair and inclusive recruitment process and a flexible, supportive working environment. 

If you require any part of this application or interview process to be adjusted to accommodate your needs, please let us know.

About You

You may come from a policy, regulatory, analytical, research or similar professional environment. What matters most is your ability to analyse information critically, exercise sound judgement, and communicate complex ideas clearly in writing. You’ll enjoy working collaboratively, managing multiple priorities, and contributing to a small, supportive team.

You’ll have:

• Excellent written and verbal communication skills
• Strong research, analytical and investigative skills
• The ability to interpret and apply standards or legal frameworks
• Confidence building and maintaining effective stakeholder relationships
• High ethical standards and a commitment to integrity

Desirable (but not essential):

• Familiarity with the Code of Fundraising Practice

Benefits

We offer a generous and flexible benefits package, including:

• Flexible and hybrid working
• 27 days’ annual leave, plus bank holidays and three days Christmas closure
• Generous pension contribution from day one
• Enhanced maternity, paternity and sickness pay
• Paid volunteering leave
• Eyecare vouchers
• Cycle to Work scheme and season ticket loans
• Ongoing learning and development
• Employee Assistance Programme

How to apply

We are partnering with Doing Good Recruitment on this appointment. If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Homelessness and Complex Needs Service located in Tower Hamlets. No personal care or experience required, just the right values.

£27,706.00 per annum, working 36 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some previous relevant sector work experience

Desirable:

About us

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Job Title:  Development Manager

Location:  London

Reports to:  Chief Executive Officer

Job Summary

The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action’s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work.

This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation’s financial sustainability at a time when our distinct model and way of working is needed more than ever.

Principal responsibilities

Donor engagement and communications 

• Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team
• Represent the organisation vis-à-vis donor representatives 
• Support HNWI donor benefits structure and cultivation plans
• Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams.

Grant management and oversight 

• Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals 
• Timely acknowledgement of all contributions and compliance with donor requirements
• Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team
• Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments. 

Strategic vision and guidance: 

• Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals
• Set fundraising targets and produce periodic funding forecasts in consultation with members of the team.

Research and intelligence: 

• Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues.
• Monitor and ensure a solid pipeline of donor prospects

Team coordination and collaboration 

• Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management
• Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates 
• Support colleagues to adhere to agreed fundraising roles and responsibilities 

Communications 

• Ensuring effective and timely communications to donors, Crisis Action’s board and team 
• In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress
• Timely production of high-quality fundraising updates for our Board 

Data and Systems Management 

• Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes 

Job Specifications 

Essential Skills & Experience

• Minimum 5 years’ experience in fundraising, donor relations, or development within the non-profit or international advocacy sector
• A proven track record of engaging with foundations and government officials to secure and manage grants
• Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue
• Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving 
• Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors – foundations, governments and individuals 
• Strong all-round communication and storytelling skills
• Experience producing a range of communications materials for different audiences
• Strategic thinker with the ability to translate organisational goals into actionable fundraising plans
• Proficiency in CRM systems (e.g., Salesforce) and grant management tools
• Ability to work collaboratively across teams and cultures with colleagues dispersed across the world
• Financial literacy and a proven ability to understand and construct budgets
• Collaborative and empathetic approach to team and donor engagement 
• Enthusiasm, initiative and willingness to learn
• Ability to work well under pressure and meet deadlines 
• Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems
• Fluency in oral and written English 
• Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint)
• Ability/willingness to travel to staff retreats and for donor visits. 
• Legal right to work in the UK

Desirable skills and experience

• Proficiency in additional languages
• Established donor networks
• Experience managing major gifts and cultivating individual donor relations
• Knowledge of conflict, human rights, or social justice issues

Key Relationships

• Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary & Benefits 

Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum. 

Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds. 

DEI (Diversity, Equity and Inclusion) Statement

Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit. 

Lloyds Bank Foundation 

Head of Programme Design and Organisational Development 

Starting Salary: £66,438 (if London-based); £61,872 (if not London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask) 

Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales. 

As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience. 

You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected. 

Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection. 

You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change. 

About You 

We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments. 

You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes. 

You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning. 

You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Thursday 28th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Tuesday 9th June 2026 

Second Interview: Thursday 18th June 2026 

Do you have experience of working with diverse or marginalised communities and supporting volunteers? Have you been affected by hepatitis B? We are looking for someone with lived experience of the hepatitis B Virus who is passionate and skilled to support others on their journey from diagnosis to being in care. The role requires excellent communication and organisational skills. Creativity and innovation welcome! 

You will develop and support a network of volunteer peers delivering key hepatitis B messages across North East London, working with communities including South Asian, African, Caribbean and Eastern European populations. Your role will involve organising and delivering awareness and testing events in community settings, building partnerships with local organisations, and supporting individuals to access testing, treatment and ongoing care.

Job Title: Investment Associate

Reports to: Investment Director

Grade and Salary: £50,400 - £55,000 based on experience

Contract: Full time; Permanent

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital

Better Society Capital (BSC) is the UK's leading social impact-led investor.  Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion.  This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty.  BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio.  As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity:

We have a unique opportunity to accelerate your career in Social Impact Investment through Better Society Capital’s Investment Associate Development Programme. Whilst playing a key role as part of a dynamic and supportive team, you will develop your impact investment management skills, knowledge of social issues and your strategic and design thinking in order to help solve some of the UK’s most entrenched social issues.

This is an exciting time to join BSC as we begin delivering our strategy for 2025-30, building upon what we have learnt since we started our impact investing journey in 2012.  Our team comes from a wide range of backgrounds, and are driven by transforming the way mainstream financial markets help deliver deep and lasting impact on people in the UK.

If you are someone who shares our passion to improve people’s lives, and who is enthusiastic about designing and developing creative solutions to complex problems, we would love to hear from you.

What you will do:

Help us make and manage investments through research and analysis, including:

• Undertaking research and detailed analysis to help us understand social issues and market gaps where social impact investment can help support a solution, within our market systems (social property, social lending, impact venture and social outcomes); synthesize and present these; and monitor relevant market data and update the team on relevant developments in the market systems, for example related to the issues, asset classes and policy areas.

• Undertaking supplementary analysis of performance, benchmarks and other research that helps enhance our understanding of performance of the portfolio.

Support prospective investments through our investment process across our market systems, including:

• Undertaking detailed investment analysis, including of the market, the prospective investee, and the financial, social impact and systems change cases;

• Assisting in preparing and presenting investment recommendations to our Investment Committee;

• Project management such as ensuring the consistent application of our investment process and the tracking of new investment opportunities in the pipeline; and,

• Helping deal leads and legal team negotiate legal documents and close transactions.

  This will likely involve specialising in one market system for a period of time.

Support management of our existing portfolio investments, including:

• Supporting and co-ordinating fund manager reporting of that helps BSC to assess the contribution of the investments to our systems change, impact and financial goals across our portfolio and in the relevant market system

• Undertaking data gathering, aggregation and detailed analysis to evaluate impact and financial performance across portfolios of investments in our market systems, including working with fund managers on individual investments

Systems change agent

• Supporting delivery of key strategic projects in BSC’s market systems, including through project management

• Supporting our engagement work with investors and with charities and social enterprises to deliver on our market system goals, for example helping to co-ordinate networks and events in partnership with Investment Networks and Engagement teams .

Team and approach

• Helping to build a world class social impact investment team and approach at Better Society Capital, such as acting as a champion for part our investment management approach or being part of a working group to deliver a strategic priority

• Contributing to organisation-wide initiatives that help us deliver our mission such as working groups to improve the way we work or how we engage with certain stakeholders.

What you will bring:

Skills, Abilities and Attributes

• Structured thinker - able to deal with complexity and uncertainty

• Innovative, creative and strategic approach to problem solving

• Solves problems with multiple stakeholders in an open and empathetic way

• Collegial team player - Flexible and willing to work with and contribute to a team

• Self-starter - able to work under own initiative and source new opportunities

• Relationship management – excellent interpersonal skills and able to build relationships at all levels

• A confident and effective communicator when writing and speaking

• Hunger for continued learning and development, including developing others

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Experience

Experience (essential)

• A passion and demonstrable commitment to improving lives in the UK

• Experience of undertaking detailed analysis of social issues and/or financial considerations

• Work experience that faces the financial, social or public sector

• Proven relationship building and influencing skills

Experience (desirable)

• Work experience in social impact investment

• Proven project management skills

• Knowledge of housing or real estate, venture investment, social outcomes contracts or lending

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Closing Date:  11.59pm on Sunday 10th May 2026

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:

Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover:

- Context: Where were you working and what was the goal?

- Your role: What were you personally responsible for?

- Two key decisions you made: What options did you consider, and why did you choose the path you did?

- Impact: What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.).

- Looking back: What, if anything, would you do differently now, and why?

Your CV will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.

NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.

Interviews

Initial Screening calls: w/c 18 May 2026

Round 1 virtual interviews: w/c 01 June 2026

Round 2 in-person interviews: w/c 08 June 2026

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.