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We are looking for two resilient and dedicated people to join our Avon & Somerset team as Triage and Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.
To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish.
As Senior Impact Analyst, you will lead UnLtd’s quantitative data work, overseeing outputs, tools and processes for impact measurement, board reporting, governance and compliance, programme reporting and continuous improvement. You will strengthen our data architecture framework, and work alongside other teams to ensure we improve data literacy and use data and evidence to drive decision‑making, and organisational improvement. You will bring a more impact-oriented, external facing lens to our measurement, tools, and data systems, so we can effectively understand and communicate the impact of the social entrepreneurs we support. You may also have some line management responsibilities, and you will contribute as a senior member of a collaborative, high‑performing Research, Impact & Learning team.
We find social entrepreneurs with bold solutions to today's challenges.
UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.
To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish.
As Impact Analyst at UnLtd, you will gain a clear understanding of the data user journey for our social entrepreneurs and drive the implementation of improvements to our data collection tools and processes, enhancing data quality and data literacy across teams. You will also provide support and leadership on compiling analysis for organisational monitoring and learning, pulling together insight for board and governance reporting, programme reporting, fundraising bids, continuous improvement research and other adhoc requests.
Working closely with others in our Research Impact and Learning team, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation.
We find social entrepreneurs with bold solutions to today's challenges.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We are the leading kinship care charity supporting more than 15,000 kinship carers across England and Wales each year. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. They care for more than 141,000 children in England and Wales, double the number in foster care, but feel isolated and need help. By supporting, advising and informing kinship carers, and campaigning together for fairer services, we are changing lives and changing the system.
Kinship’s peer support and community work, supported by Department for Education funding, helps kinship carers feel connected, less isolated and better supported by building local, carer-led peer support groups and strengthening wider community networks.
Our delivery model prioritises proactive outreach and sustainable growth through a volunteer model.
The team works in communities to bring kinship carers together, support and train volunteer group leaders, and grow groups to a point where they are sustainable and independent (ideally within 6 months). Sustainable means able to thrive without direct staff involvement or attendance. A central ‘Hub’ team then provides ongoing remote support, training and connection.
This role provides the operational grip to plan, deliver and continuously improve this work, while evidencing impact through robust data monitoring, reporting and clear storytelling.
Key responsibilities include:
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Accountable for the set-up, growth and transition of peer support groups to independence supported by the Hub, using clear milestones and support plans.
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Responsible for ensuring volunteer group leaders have high-quality training, guidance and ongoing coaching to deliver safe, supportive peer spaces.
- Responsible for embedding strengths-based, trauma-informed approaches and clear boundaries across all peer support activity.
- Responsible for managing external delivery partners or commissioned provision to support growth in specific communities, ensuring quality and delivery to agreed standards.
- Accountable for the identification and nurture of new group leaders and volunteers, ensuring groups are welcoming, accessible and inclusive.
- Accountable for ensuring a proactive outreach approach that builds relationships with kinship carers and local partners, prioritising under-served areas and communities, ensuring that learning is captured and shared across the team to build further confidence and competence in supporting under-served communities (minoritised ethnic kinship carers).
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Essential requirements include:
- Experience leading peer support, community development, volunteering or relational support services at scale.
- Experience of project management.
- Experience of evaluating the impact of services and projects.
- Proven track record of growing and sustaining community-based groups or networks, including supporting leaders and volunteers to independence.
- Experience embedding strengths-based, trauma-informed approaches, with clear boundaries, risk management and inclusive practice.
Key dates:
- Application deadline: Monday 20 April 2026, 9am
- First interview: Wednesday 29 or Thursday 30 April 2026 (online)
How to apply:
Please apply for the role of Planning and Delivery Manager by sending a CV and cover letter (max 2 pages). The deadline is 9am on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your cover letter clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Research Officer supports Kinship in building a strong and coordinated evidence base about kinship families, and ensures our influencing work is grounded in real experience.
The role supports the design, delivery and communication of high-quality research, insights and evaluation that shapes policy, practice and service development. It also supports the coordination and operational delivery of research and practice activity, helping ensure projects, networks and events run effectively and that insights are shared across the organisation and the wider sector.
They will work closely with colleagues across the organisation, including Policy, Programmes, Peer Support and Communications. It will ensure that research and insight are gathered and used consistently and that the experiences of kinship carers, particularly those from underserved communities, are central to our work.
Key responsibilities include:
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Design and deliver qualitative and quantitative research that improves understanding of kinship families’ needs, experiences and outcomes.
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Lead data collection through surveys, interviews, focus groups and desk research.
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Carry out analysis using suitable methods to produce accurate and meaningful insight.
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Ensure research reflects the diversity of kinship carers, including carers from ethnic minority communities, mixed heritage families, informal kinship carers and carers experiencing additional barriers.
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Maintain strong ethical standards and follow GDPR requirements.
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Developing and supporting participatory research methods with carers, children and young people.
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Support evaluation of Kinship services including peer support, training and digital programmes.
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Develop tools and approaches that help gather feedback and evidence of outcomes.
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Analyse programme data to highlight trends, gaps and opportunities.
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Provide evidence that strengthens Kinship policy positions and external influencing activity.
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Contribute data and insight to briefings, consultation responses and reports.
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Support opportunities for kinship carers to participate in research in a respectful and inclusive way.
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Manage the Kinship Professionals Network and the Kinship Care Researchers Network, including planning and scheduling meetings, coordinating agendas, recording and minuting meetings and sharing insights across the organisation.
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Support the planning and delivery of research and practice events, from consultations to knowledge exchange events.
Essential requirements include:
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Experience completing mixed methods research including design, fieldwork, analysis and reporting.
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Experience working in a research, evaluation or insight role in a charity, academic or public sector setting.
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Experience producing accessible research outputs for different audiences.
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Experience engaging with underrepresented communities and understanding barriers to participation.
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Experience of kinship care or social care research in the UK or comparable settings
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Undergraduate degree in Psychology or a related discipline
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Strong analytical and data interpretation skills with experience of R or equivalent statistical languages.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: 11.59pm on Sunday 19 April 2026
- First interview: w/c 27 April 2026 (online)
- Second interview: w/c 4 May 2026 (if required)
How to apply:
Please apply for the role of Research Officer by sending a CV (max 2 pages) and cover letter (max 1 page). The deadline is 11.59pm on Sunday 19 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your CV and 1 page on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Job Title: Commercial Marketing Assistant
Duration: Permanent
Hours: 36 hours per week
Salary: £29,000 per annum, plus pension and benefits
Location: Homebased, with a willingness to travel to CCT’s office in Northampton when required
Overall job purpose
This role presents an excellent opportunity for a motivated early‑career marketing professional with a strong interest in culture and heritage.
As we continue to diversify and grow our commercial revenue streams, we are seeking a proactive Commercial Marketing Assistant to support the promotion of key income‑generating initiatives. These include Champing (unique overnight stays in historic churches), filming, venue hire, and an expanding portfolio of leased or licensed properties. The role also offers scope to contribute to new commercial opportunities in the future.
Working within the Initiatives and Partnerships Team and alongside the Communications Team, the role supports marketing activity across a broad range of commercial initiatives, including Champing, filming, venue hire and regional commercial activities.
The postholder will develop marketing content, manage commercial marketing channels, support campaigns and respond to enquiries to help grow audiences and revenue.
The role also contributes to research, reporting and operational support for commercial activity.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Sunday 10 May 2026.
The interviews will take place in Northampton on Tuesday, 19 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Senior Compliance Officer
About Internews
Internews works globally to ensure people everywhere can access trusted, quality information that empowers participation, accountability, and healthier, more informed communities. For more than 35 years, in over 100 countries, we have strengthened local media, supported civil society, and helped millions of people access crucial information across issues such as health, governance, conflict, and the environment.
We are an international nonprofit with administrative hubs in California, Washington DC, London, and Paris. Our teams represent a wide mix of backgrounds, identities, cultures, and lived experiences. We actively foster an environment rooted in dignity, belonging, justice, and flexibility.
About the Role
We are seeking a high-performing, experienced, and self-directed compliance professional to provide maternity cover within the Grants, Contracts & Compliance (GCC) department.
This role requires someone who operates with excellence, independence, and sound judgement from day one—a person who is confident navigating complex donor rules, shaping risk‑mitigation strategies, and leading award management processes without needing extensive onboarding. We are seeking an experienced practitioner with proven applied experience, rather than a purely theoretical background.
You will oversee the full lifecycle of European donor‑funded awards, ensuring rigorous contractual and regulatory compliance across Internews. Working closely with colleagues across Programmes, Finance, and Global Development, you will help maintain a culture where doing things right is prioritised over shortcuts.
The ideal candidate brings deep expertise with major European donors (European Commission, Sida, FCDO), a proactive mindset, and the ability to lead, train, and influence teams across the organisation.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following, with other duties upon request:
Compliance
· Review and approve proposal budgets for assigned funding opportunities.
· Review donor agreements and ensure terms are acceptable; support the Director of GCC in strengthening organisational risk‑mitigation practices.
· Advise staff on Internews’ internal and donor rules across the project cycle.
· Work with Programme Officers and cross-functional teams on effective project start‑up, including inductions, adapting award procedures/templates, and ongoing staff training; conduct country visits when required.
· Collaborate with Finance to support successful programme audits.
· Maintain and update organisational data on institutional donor platforms (e.g., EU Transparency Register, IATI).
· Develop and maintain training materials and guidelines for at least one major donor; provide expert compliance guidance across GCC.
· Deliver inductions and training for new and junior GCC staff.
· Set up and maintain complete and up‑to‑date award records in line with donor and Internews requirements.
Development
· At proposal stage, review and approve teaming agreements and NDAs with bid partners.
· Review and approve donor budget submissions, ensuring accuracy, consistency, compliance, and adequacy.
· Coordinate pre‑award due diligence for prospective donors.
· Review and negotiate donor agreements and modifications, managing associated risks.
· Establish and maintain proposal, award, and contract records within the award management system, including significant data entry.
Procurement Management
· Advise staff on procurement requirements and maintain internal records for procurements under awards.
· Support development of compliant procurement plans.
· Lead and administer higher‑value procurements, including negotiating contractor terms.
· Draft and execute sub‑contracts and amendments in full compliance with donor and Internews policies.
· Troubleshoot contractual issues, prepare termination notices, and manage related risks.
· Prepare procurement documentation for audits and serve as point of contact for procurement audit processes.
· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
SUPERVISORY RESPONSIBILITIES
· Line‑manage GCC staff when assigned.
· Deputise for the Director of GCC as required.
· Lead award management for flagship programmes and advise programme teams and partners on donor compliance, budgeting, and agreement management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required
· University degree in a relevant field or equivalent lived/professional experience.
· Extensive senior-level experience in award management within an international nonprofit or international development organisation.
· Demonstrated hands‑on experience interpreting and applying donor rules and compliance requirements (especially European Commission, FCDO, and SIDA) in real project implementation contexts.
· Proven experience managing procurements and negotiating contracts, including drafting and executing agreements and amendments in compliance with donor and organisational requirements.
· Experience preparing procurement documentation for audits and managing procurement‑related risks.
· Demonstrated experience troubleshooting compliance, contractual, and financial issues, and advising programme teams on practical solutions.
· Experience assessing and managing compliance and contractual risks across the project cycle.
· Experience using award management systems or structured grant/contract databases, including maintaining accurate award records and donor‑required data.
· Native-level proficiency in English (written and spoken).
· Strong writing and editing skills, with prior experience producing key work outputs such as proposals, budgets, reports, and trainings.
· Excellent interpersonal and stakeholder management skills, including diplomacy, negotiation, cross-team collaboration, donor communication, and discretion with confidential information.
· Strong analytical and problem‑solving abilities, with a demonstrated track record of applying critical thinking to complex compliance or award management challenges.
· Excellent time‑management and organisational skills, including the ability to handle shifting priorities in a fast‑paced or complex operating environment.
· Proven ability to work both independently and collaboratively within multicultural and remote teams; demonstrated leadership capacity.
· Flexibility to manage periodic shifts in workload and working hours.
· Experience mentoring or training staff on compliance, procurement, or donor‑related procedures.
· Experience leading cross‑functional processes involving both programme and operational teams.
Preferred
· Prior experience living or working in a global majority country/region
· Proficiency in Russian (written and spoken).
· Experience with EU/UK‑funded projects (e.g., EC, FCDO) in complex environments.
· Experience developing internal policies, guidelines, or training materials related to compliance, procurement, or award management.
· Familiarity with Internews’ operating environment, systems, or organisational approaches.
Vacancy Timeline:
Deadline for applications: 21 April 2026 (Note: This is a rolling recruitment process candidates might be invited for interview before the deadline)
MISCELLANEOUS:
Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
This position will be located in the United Kingdom and therefore, a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.
Department: Data, Digital & Technology
Contract type: Permanent
Salary Level: Circa £36,300 per annum
Location:Home Based (UK wide travel as required)
Reports To: Senior Project Manager
About this role:
The Product Support Specialist will play a key role in supporting the day-to-day operation, improvement, and effective use of NFCC’s digital platforms and services. Working within the Digital Transformation team, the postholder will act as a central point of coordination for business-as-usual support, helping to manage incoming queries, triage issues, maintain accurate records, and ensure that requests are responded to in a timely and structured way.
The role will work closely with the Senior Project Manager, Business Analyst, stakeholders, suppliers, and colleagues across the wider Data, Digital and Technology team to support the smooth running and ongoing improvement of NFCC’s digital products, including the website and other core platforms. This includes translating issues and requirements into clear tickets or briefs, supporting Agile ways of working, contributing to sprint and release activity, producing user guidance and training materials, supporting workshops where required, and helping to ensure that systems remain effective, user-focused, and aligned with organisational and fire sector needs.
What we are looking for:
We are looking for someone who is organised, proactive, digitally confident, and able to balance routine support activity with coordination across multiple systems and stakeholders. You will need to be comfortable handling queries, assessing issues, working with suppliers, and keeping accurate records, while also contributing to continuous improvement across our digital services.
The successful candidate will be expected to quickly build strong working knowledge of NFCC’s digital platforms and use this to support users, coordinate activity, and help improve the effectiveness of our systems and services.
What You’ll Bring:
- Experience supporting digital platforms such as websites, content management systems, CRMs, or community platforms (WordPress highly desirable).
- Experience working in a digital, product, platform, or business support role within a technology, digital delivery, or systems-based environment.
- Strong day-to-day support skills for digital platforms, including responding to queries, triaging issues, coordinating actions, and maintaining high standards of user support.
- Experience working with internal teams and external technical suppliers to progress issues and resolve defects or enhancement requests.
- Ability to assess issues, use sound judgement, and decide when matters can be resolved directly or escalated appropriately.
- Ability to translate user needs or problems into clear, concise tickets, briefs, or actions for technical teams.
- Confidence supporting or leading workshops where required to gather information, clarify issues, and help progress support or improvement activity.
- Excellent organisational skills, with the ability to manage competing priorities, handle reactive tasks, and maintain accurate support logs or trackers.
- Strong written and verbal communication skills, with confidence engaging both technical and non-technical audiences.
- Good digital confidence and the ability to quickly learn systems, processes, and user journeys.
- Experience using ticketing or workflow tools, such as Monday . com, Microsoft Planner, or similar platforms.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and collaboration tools (SharePoint, Teams).
- Familiarity with Agile or sprint-based working environments.
- Experience of producing basic platform or website reporting, including use of tools such as Google Analytics, would be an advantage.
How to apply:
Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position.
Closing Date: 30th April 2026
Interviews:Week commencing 11th May 2026 (via Microsoft Teams)
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Longmire Recruitment is our dedicated partner for this vacancy
Location: Home-based with frequent travel to Westminster and occasional travel to the devolved nations
Hours: Full-time (35 hours per week), with some evening work and travel required*
* The RSB currently offers a four-day working week (32 hours), which is non-contractual and reviewed annually
Position:Permanent
The Royal Society of Biology is a single unified voice, representing a diverse membership of individuals, learned societies and other organisations across the biosciences. Our members study, work and research in fields that encompass humans, animals, plants, fungi, microorganisms, ecosystems and the molecular mechanisms of life. Our vision is of a world that values biology's contribution to understanding and improving life for all.
This exciting new Public Affairs Manager role will sit within the External Affairs department. It will lead the RSB’s political engagement, and maximise the Society's influence on relevant government policy across the UK. Working closely with the Policy teams, you will champion the RSB's policy priorities in relation to bioscience research, innovation and education, ensuring that policymakers understand the Society's mission and the needs of its members. You will also deliver an annual programme of engagement in Westminster on behalf of the wider STEM community, and collaborate with partners on STEM-related activity across the devolved nations.
The successful applicant will be able to demonstrate:
- Experience in public affairs and parliamentary engagement, ideally within the science, research, health, education or charity sectors.
- An understanding of the UK research and innovation landscape and education system, and knowledge of relevant stakeholders.
- An understanding of evidence-based policymaking and the ability to draft clear briefings on complex scientific or technical issues.
- Experience of building relationships with parliamentarians, civil servants and sector stakeholders.
- Excellent communication skills, with the ability to translate technical concepts into accessible messaging for political audiences.
Longmire Recruitment is our dedicated recruitment partner for this vacancy.
Applicants must have the right to work in the UK.
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
We are looking for a resilient and dedicated person to join our team in Avon & Somerset team as an Independent Domestic Violence Advocate (IDVA) dealing with Adolescent and Child to Parent Violence (APV/CPV). The service provides support across the whole geography of Avon & Somerset.
This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid working both from home and our office in Bristol (a suitable and confidential workspace at home is required).
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Please note that due to the nature of the contract, an IDVA qualification is considered an essential requirement.
Key Responsibilities:
- Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
- Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet client's needs as identified in the risks and needs assessment.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
- Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
- Support the empowerment of the client.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work.
About you:
You will need:
- A good command of the English language both verbally and in writing.
- A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
- Understand Safeguarding issues and the legal responsibilities surrounding these issues
- Direct service delivery experience to victims of domestic abuse or APV/CPV
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands
- Strong crisis management skills and the ability to deal with stressful and difficult situations
- Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- To hold an IDVA qualification
Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Help tackle child food insecurity by working directly with schools, building relationships, capturing impact, and supporting community fundraising that drives real change.
This is an opportunity to join a growing charity at a pivotal moment and play a key role in expanding a national programme supporting children and families across the UK. This is one of the charity’s first two hires and is a hands-on role in a small team.
MCKS Charitable Foundation works with schools to provide pantry and breakfast support to families experiencing food insecurity. We currently support over 180 schools and are now scaling our work towards 500+ schools nationally.
We’re looking for a Schools, Community & Impact Manager to help us strengthen our relationships with schools, understand how our support is being used, and capture the stories and data that allow us to grow our impact.
This is a varied, outward-facing role where you’ll work directly with schools, build trusted relationships, and ensure we are delivering support in the most effective way possible.
What you’ll be doing
You’ll sit at the centre of the programme, working across schools, impact and community engagement.
You will:
- Build strong relationships with schools and act as their main point of contact
- Support new schools joining the programme and help them get set up effectively
- Work with schools to understand how many pupils and families are being supported
- Identify what’s working well across schools and share best practice
- Gather impact data, case studies and stories to support fundraising and reporting
- Help develop a fair and effective funding model based on need
- Encourage schools to run simple fundraising activities within their communities
- Support wider fundraising activity by providing insight, stories and engagement
Why this role matters
This role is critical to how the charity grows.
The insights, relationships and impact evidence you build will directly support fundraising—helping us secure the funding needed to reach more children and families.
Put simply:
without strong school relationships and clear impact, we can’t grow.
What we’re looking for
We’re looking for someone who is:
- A natural relationship builder, confident working with schools and communities
- Curious and analytical, with the ability to understand patterns and identify insights
- A strong communicator, particularly when writing case studies and reports
- Organised and able to manage multiple relationships at once
- Proactive and comfortable working independently in a small team
You may have experience in schools, charities, community work, or partnership-based roles—but just as important is your ability to build trust and understand people.
Why join us
- Be part of a growing charity making a real difference to children and families
- Play a key role in shaping a programme that is scaling nationally
- Work flexibly within a small, supportive team
- Opportunity to influence how impact is measured and communicated
Safeguarding
This role will involve working with schools and may include visits where children are present. A DBS check will be required.
Additional Information”
- Remote UK-based role with travel to schools nationally
- Full-time role (flexibility may be considered for strong candidates)
- Due to volume of interest, we are unable to offer pre-application calls
To alleviate suffering and strengthen communities by delivering practical, structured support programmes that help children and families access the fo


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. We’re on a mission to save and change children’s lives through medical research, developing treatments, vaccinations and cures. A UK-wide charity, we’ve been funding medical breakthroughs for over 70 years, helping to beat polio, fight meningitis, prevent stillbirths and develop ultrasound scanning in pregnancy. Our work is now needed more than ever. To help achieve this, we are seeking to recruit an Individual Giving Officer (internally titled Direct Marketing Officer – Individual Giving) to join the Direct Marketing Team. In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
Action Medical Research funds a range of medical research, including genetic, stem cell and, in some cases, animal research. The use of animals is limited and only permitted where no alternative methods are available, and all research is conducted in accordance with strict UK regulations and welfare standards. The majority of the projects we fund do not involve animals. Full details can be found in our research policies on our website.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
To apply, please submit your CV with a supporting statement showing how you meet the skills and experience outlined in the person specification.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
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Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
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Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
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Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
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Experience of giving both telephone and written advice.
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Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
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A demonstrable knowledge of relevant sources of advice and information.
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Knowledge and evidence of good understanding of safeguarding issues and good practice.
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Proven understanding of the importance of confidentiality and a non-judgmental approach.
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Experience and confidence in development of resources
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Experience of effective management and supervision of staff, projects and/or services.
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Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hub Supervisor plays an essential role in the smooth running of the Bristol hubs, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week.
The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience.
Duties and responsibilities:
Hub Support
• Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers.
• Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery.
• Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance
• Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely.
• Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage
• Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times.
• Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice
• Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.
• Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues.
Compliance and Health & Safety
• Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance
• Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers.
• Undertake relevant training in food hygiene, safeguarding and health & safety
General
• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.
• Support FSSW events.
• Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
• Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times.
• Support the security of the FSSW sites and assets.
• Driving and fork-lifting duties where appropriate.
Person Specification
Essential
• Excellent communication and interpersonal skills
• Problem solver and competent decision maker
• Full UK driving licence and forklift truck operator’s qualification (or willing to train as an essential part of the role)
• IT competent and able to use various IT platforms/systems
• A clear commitment to the ethos of FSSW
Desirable
• 1 years’ experience of working in warehousing operations
• Voluntary sector experience
• Experience of working with people who require support
• Experience and knowledge of adhering to health and safety standards
• Experience of working within a food operation
• Qualification in Food & Hygiene Level 2
• Experience of supervising staff and/or volunteers and delegating tasks
• Experience of delivering training
We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
Working with approximately 45 staff, the HR & Admin Officer will provide effective and well-organised HR and administrative support across the organisation. The role ensures smooth people processes, reliable administrative coordination and highquality support for the CEO and Senior Leadership Team (SLT).
The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days.
Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.
Who are we looking for?
We are looking for an organised and proactive HR & Admin professional who is motivated by supporting people and contributing to our cause.
If successful in this role, you will be a trusted first point of contact for colleagues and a discreet, reliable support to senior leaders. With excellent attention to detail and strong IT skills, you will manage the employee lifecycle, maintain accurate records and coordinate diaries, meetings and travel.
You’ll also play a key role in creating a positive colleague experience, including bringing people together through well‑planned internal events. Above all, you’ll share our values and enjoy helping a purpose‑driven organisation to make a difference.
Role Requirements
Duties will include but not be limited to:
HR Support
• Act as a first point of contact for routine HR queries, providing timely and professional advice.
• Administer the employee lifecycle, including onboarding, contracts, changes of terms, probation and leaver processes.
• Maintain accurate and confidential employee records, ensuring GDPR compliance at all times.
• Support recruitment administration, including interview coordination, offers and pre-employment checks.
• Provide administrative support for absence management, performance reviews and appraisal processes.
• Assist with HR reporting and people data as required.
CEO & Senior Leadership Team Support
• Provide confidential and proactive administrative support to the CEO and SLT.
• Coordinate diaries, meetings and scheduling, ensuring effective use of time.
• Book and manage travel arrangements, including transport, accommodation and itineraries.
• Arrange and prepare meeting rooms, including room bookings, catering and technology requirements.
Together Days & Internal Events
• Take ownership of the planning, booking and coordination of all-staff Together Days.
• Source and manage venues, suppliers, catering, travel and accommodation as required.
• Coordinate logistics, timelines and budgets to ensure events run smoothly.
• Communicate clearly with colleagues before and after events.
• Gather feedback to support continuous improvement of future events.
Administration & Office Support
• Provide general administrative support to ensure the effective running of the organisation.
• Maintain HR templates, policies and people documentation.
• Support invoice processing and supplier administration linked to HR and events.
• Act as a reliable point of contact for internal administrative queries.
At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
Person Specification
Essential
• Previous HR Officer/administration experience.
• CIPD L3 qualification (or working towards).
• Experience in working with senior stakeholders.
• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.
• Excellent communication skills, both verbal and written, with a high level of professionalism and discretion.
• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.
• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.
• Experience in developing and maintaining internal processes and filing systems.
• Confident in dealing with difficult conversations and complex situations.
• Ability to work independently with minimal supervision, while also functioning effectively as part of a team.
• Commitment to the mission and values of the organisation, with a genuine passion for making a positive impact.
• Professional and positive manner and approachable to establish and maintain good working relationships at all levels.
• Understanding of (and commitment to) an inclusive culture.
• Employment rights to live and work in the UK
Desirable
• Experience of organising events or staff away days.
• Previous experience of working within the Charity sector.
• Working knowledge of Health & Safety requirements.
The client requests no contact from agencies or media sales.





