Jobs in Egham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with occasional travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
You’ll lead on the delivery of direct mail appeals, following the process through from concept ideation to data briefing, from sourcing impactful content, managing the print process, to the final appeal landing with supporters. Importantly, the appeals will be across a variety of channels in addition to direct mail, and you’ll be at the forefront of leading post campaign reviews.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You have experience delivering direct response marketing campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
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Love building long-term supporter relationships
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Enjoy taking ownership and seeing campaigns through end to end
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Use insight and analysis to inform decisions and improve performance
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Are organised and detail-focused
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Value collaboration and shared success
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Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st March 2026
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
Funders In Good is looking for a Programme Officer to join our programmes team and help deliver initiatives that support and grow social ventures.
Funders In Good provides capacity-building support, including training, diagnostics, tailored grants, and strategic support, to help social ventures enhance their growth and impact. By 2035, our goal is to help build 10 best-in-class community organisations serving Islam and Muslims in the UK. We back ventures and leaders who are contributing to our vision of a society in which commitment to God is flourishing.
As a Programme Officer, you will work closely with the existing team to develop and deliver high-quality interventions. You will support key areas of work within our programme framework, contribute to the delivery of ongoing projects, and assist in other important areas of the organisation, such as our Funder Community and core operations.
We are looking for an organised, experienced, and confident Programme Officer who is committed to our vision.
To apply for the role, please submit your CV and prepare a supporting statement (maximum 200 words per question), answering the following questions:
1. What resonates with you about Funders In Good’s God-centred mission and long-term approach?
2. How you would plan, deliver, and evaluate a cohort-based capacity-building programme.
3. How you would handle a disengaged venture leader while managing competing programme priorities.
Please read the Job Description for full details or to arrange an informal chat with the team.
The client requests no contact from agencies or media sales.
We are seeking a proactive, highly organised Campaigns Officer to join the Communications Directorate at the Royal College of Radiologists, playing a key role in delivering impactful, insight-led marketing campaigns that engage members and stakeholders.
This is an exciting opportunity to take ownership of multi-channel marketing campaigns from brief to evaluation, helping to shape how we promote our membership, workforce and brand priorities. Working closely with Brand, Content and Membership teams, you’ll deliver compelling messaging, coordinate activity across channels and use data to continually improve performance. If you thrive on turning strategy into action and want to make a tangible difference through effective communications, we’d love to hear from you.
What you’ll do
- Plan, coordinate and deliver targeted, insight-led marketing campaigns from brief through to evaluation.
- Develop clear campaign plans including objectives, audiences, messaging, channels, timelines and KPIs.
- Commission high-quality campaign assets and write engaging, on-brand copy across email, social and digital platforms.
- Manage multiple marketing campaigns simultaneously, keeping activity on track and stakeholders informed.
- Monitor performance using analytics tools, reporting on results and using insight to optimise future activity.
- Collaborate with Brand, Content and Membership teams to ensure joined-up, consistent communications.
- Identify opportunities to improve targeting, testing and campaign effectiveness through continuous learning and optimisation.
What you’ll need
- Experience independently delivering multi-channel marketing or campaign activity from planning to evaluation.
- Strong project management and organisational skills, with the ability to prioritise and meet deadlines.
- Confident copywriting skills and the ability to adapt tone and messaging for different audiences and platforms.
- Experience using analytics and performance tools (e.g. Google Analytics, Google Ads or similar) to track and improve results.
- A data-informed mindset, with experience using testing and insight to refine campaigns.
- Excellent communication and stakeholder management skills, with a collaborative, solutions-focused approach.
- Proactivity, sound judgement and the confidence to take ownership of your work.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Your new company
You'll be joining an organisation with a strong social purpose and a commitment to delivering high-quality services to the communities it supports. The finance function plays a crucial role in ensuring transparency, accountability, and robust financial stewardship. You'll be part of a collaborative team that values integrity, continuous improvement, and professional excellence.
Your New Role
As a Financial Accountant, you will support the delivery of accurate statutory reporting, tax compliance, and strong financial controls across the organisation. You will assist with financial statement preparation, contribute to month-end and year-end reporting, produce reconciliations, and work closely with both internal stakeholders and external advisors. This position offers a diverse workload within a technically engaging environment.
What You'll Need to Succeed
- Full CCAB or CIMA qualification (or equivalent). Essential.
- Strong financial accounting experience gained in practice, industry, or the public/not-for-profit sector.
- Solid understanding of UK accounting standards and statutory reporting requirements.
- Experience with core tax areas such as VAT, CIS or Corporation Tax and the ability to interpret legislative changes.
- Strong analytical skills with excellent attention to detail and the ability to manage multiple priorities.
- Confident communication skills, with the ability to explain technical concepts clearly.
- Strong IT skills, particularly in Microsoft Excel.
- Experience with reconciliations and supporting month-end activities.
Desirable:
- Experience preparing group or consolidated accounts.
- Prior exposure to operating in a public or not-for-profit environment such as housing, local or central government, or wider public services.
- Experience supporting external audit processes.
What You'll Get in Return
You'll join a supportive and purpose-driven organisation where your work genuinely contributes to meaningful outcomes across the community. Expect hybrid working, access to professional development, and the opportunity to broaden your expertise across both technical accounting and tax. You'll be encouraged to take ownership, collaborate closely with colleagues, and play a key role in delivering high quality financial reporting.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We will call you if you are shortlisted.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Salary: £50,000–£55,000 per year
Location: St John’s Wood, London – hybrid (team typically in up to 4 days a week, with flexibility)
Contract: 12-month maternity cover (with the possibility of becoming permanent)
St John’s Hospice supports over 4,000 people and their families each year, providing free, holistic care in our Inpatient Unit and Wellbeing Centre in St John’s Wood and out in the community. We are looking for a Senior Fundraising Manager to lead our community and individual giving activity during an important and exciting period.
The role
You will focus on Community, Events, Individual and Regular Giving. You will:
- Lead and grow community fundraising, events, individual giving, regular giving and in-memory giving.
- Manage and support two experienced community fundraising colleagues.
- Oversee the development and promotion of a new regular giving product and manage donors coming from the website and in-memory channels.
- Oversee the volunteer programme through the Community Fundraising & Volunteer Executive.
- Use data and KPIs to monitor performance and inform plans.
- Ensure robust supporter care, data, GDPR, Gift Aid and governance across your areas.
- Represent fundraising confidently within the organisation and externally.
This is a hands-on leadership role, combining strategic direction with practical delivery alongside your team.
What we’re looking for
- Significant experience in fundraising with a strong focus on community, events and/or individual giving.
- Experience managing and motivating staff and/or volunteers.
- A proven track record of delivering against income targets.
- Ability to spot and shape new fundraising opportunities into workable plans.
- Solid understanding of GDPR, Gift Aid and charity governance in a fundraising context.
- A supportive leadership style and a strong commitment to the purpose and values of hospice care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the Role
We are looking for an experienced and motivated Senior Project Officer, working predominantly in the South London area, to lead the development and delivery of river and catchment restoration projects. You will oversee work from early concept and design stages through to physical implementation, ensuring projects are delivered on time, on budget and to a high standard. As part of our Restoring Rivers and Catchments Team, you’ll help shape ambitious, meaningful projects that benefit local rivers, wildlife and communities. Whilst you will be predominantly working on projects for the Hogsmill, Wandle, Beverley Brook and Cray rivers, you may be required to work on other projects within the wider SERT region.
Key Responsibilities
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Develop and design restoration and enhancement projects using best practice and sound science.
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Lead feasibility work, secure all necessary permissions and manage stakeholder relationships.
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Oversee on-site delivery, managing contractors, volunteers and project partners.
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Ensure robust Health & Safety compliance across all project activities.
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Manage project budgets, timelines and reporting to funders.
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Mentor and manage junior colleagues, supporting their development and project delivery skills.
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Contribute to the Trust’s communications, fundraising and wider organisational goals.
What We Are Looking For
We are seeking someone with strong project management experience, confidence in leading multidisciplinary work and the ability to communicate effectively with a wide range of partners. Experience delivering physical works on site—especially with power tools or plant—is desirable but not essential. You will bring creativity, initiative and a collaborative mindset to help develop impactful environmental solutions.
About You
You are a proactive problem-solver with a passion for improving rivers and catchments. You enjoy working with others, building relationships and finding innovative ways to deliver high-quality environmental projects. You take pride in maintaining high standards, supporting colleagues and seeing projects through from concept to completion.
Interested? Apply now and help us create a healthier, more resilient catchment, see the full job description for more information.
Application process
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Closing date for applications: Sunday 8th March 2026 at 11:59pm.
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Interviews: w/c Monday 16th March 2026
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
*There are multiple locations across Scotland*
Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
You will lead one of our five newly formed areas, supporting a group of shops and the teams who make them special.
You’ll:
- Inspire and coach Shop Managers, helping them grow and succeed
- Drive income and shape great customer experiences across your area
- Support volunteer recruitment and create a positive, inclusive culture
- Champion high standards, compliance, and safe working practices
- Get involved in new shop openings and the development of our estate
- Build relationships in local communities to raise awareness and support
- Encourage innovation and help bring new ideas to life
- Be a visible, hands‑on leader through regular shop visits and weekend working on a rota
This role is varied, purposeful, and full of opportunities to make a meaningful impact.
What You’ll Bring
We’re looking for someone who:
- Has experience leading across multiple retail sites
- Enjoys developing people and helping others shine
- Is confident using data, KPIs, and commercial insight to drive decisions
- Communicates clearly, openly, and with compassion
- Can balance the practical demands of operations with a warm, people‑first approach
- Understands the unique strengths and challenges of charity retail
- Values diversity, inclusion, and creating welcoming environments for all
You don’t need formal qualifications — what matters most is your leadership experience, your passion for retail, and your commitment to making a difference.
Why Join Us?
This is a chance to shape something new.
You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops.
You’ll have:
- The opportunity to lead meaningful change
- A real voice in how we grow and improve
- A role where your work directly supports people across Scotland
- A culture where we care about each other and celebrate success together
Most importantly, you’ll be part of a charity that puts people at the heart of everything we do.
How to Apply
We welcome applicants from all geographic areas. If you are passionate about retail, people, and making a difference, we would love to hear from you.
Interviews will be on 10th March in our Livingston Warehouse.
Please apply on our website by submitting a CV and email a Cover Letter to us.
CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
The client requests no contact from agencies or media sales.
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£13.85 per hour
Variable hours (24 hours rota)
South London- Croydon
We are currently recruiting Bank Support Workers to join our permanent staff team at our new Children’s Home in Croydon, South London. We are seeking committed and compassionate individuals who can build positive relationships with young people and are passionate about improving their life chances, even in the most challenging circumstances.
You will join a team of St Christopher’s workers providing day-to-day care and support for young people aged 12–18. The role includes administrative duties and accurate record-keeping, which are essential to ensuring high-quality care and compliance.
As the service operates on a 24-hour rota, the role will include weekends, bank holidays, early and late shifts, sleep-ins, and waking nights. You will need strong communication skills and the ability to work effectively within a diverse, multi-disciplinary team.
To apply you will have:
- At least two year’s experience supporting young people to achieve their full potential.
- The ability to motivate, encourage, and inspire young people towards positive outcomes.
- Patience and resilience when managing challenging behaviour.
- The ability to act as a positive and consistent role model.
- Good literacy, numeracy, and IT skills.
- Flexibility to work a rota including nights, weekends, and bank holidays.
- A Level 3 Diploma in Residential Childcare or equivalent is essential
About UsOur vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher’s is a leading charity supporting children and young people, with a proud history of delivering high-quality fostering, children’s homes and innovative leaving care services across the UK and the Isle of Man. We are passionately committed to placing young people at the heart of everything we do and to providing positive life experiences for those who are unable to remain in their parental or foster homes.
We are an equal opportunities employer and are dedicated to building an inclusive workforce where everyone feels valued, respected, and able to belong. We welcome applications from under-represented groups and encourage candidates from diverse backgrounds, including—but not limited to—different cultures, nationalities, socio-economic backgrounds, ages, disabilities, religions and beliefs, sexes, sexual orientations, gender identities, and those with caring responsibilities.
Recruitment Process
At St Christopher’s, we are fully committed to safeguarding and promoting the welfare of all children and young people in our care. As part of the recruitment process, applicants are required to complete an online application form to ensure that we gather essential information in line with legislation, best practice, and safer recruitment requirements.
Applicants will ideally be registered with the DBS Update Service; however, where this is not the case, St Christopher’s will arrange for an enhanced DBS (police) check prior to commencement of employment.
It is a criminal offence to apply for work with children or young people if you are barred from working in Regulated Activity or if your name appears on the Children’s Barred List.
All shortlisted candidates invited to interview will be required to complete and return a Self-Declaration and Disclosure form before an interview can be arranged.
Please note that this post has a minimum age requirement of 21 years for roles working directly with children and young people in our residential and semi-independent homes, in accordance with the Equality Act and its occupational requirement provisions.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Casework Administrator
Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?
The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!
Position: Casework Administrator
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation period)
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: Starting salary £28,831
Contract: Permanent
Closing Date: 10:00am, 02 March 2026
Interviews: Weeks commencing 7th April and 13th April
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
About the Organisation
Join an organisation whose vision is that students are always treated fairly and works towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.
You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.
You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.
The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.
Training will be provided and you will also be assigned a mentor to help you understand the needs and demands of the role.
Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work at the OIA.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.
About You
You will:
Have good analytical and administrative skills.
Excellent oral and written communication skills.
A general understanding of complaints handling and customer service experience including dealing with a volume and variety of telephone enquiries would be beneficial.
The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds. In particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Salary: £39,000–£42,000 per year
Location: St John’s Wood, London – hybrid (at least 3 days a week on-site, ideally 4)
Contract: Permanent
St John’s Hospice, part of the Hospital of St John & St Elizabeth, provides free, specialist care for people living with life-limiting illness and their families across North London. This new role is a great opportunity to grow our income from trusts, foundations and major gifts so we can reach even more people.
The role
As Senior Philanthropy and Major Gifts Executive, you will:
- Manage a portfolio of mid-level trusts, foundations and other funders.
- Lead on drafting and submitting compelling funding applications.
- Support the stewardship of high-value funders, including visits and meetings.
- Research and qualify new funding prospects to grow the pipeline.
- Produce clear, timely impact and financial reports with colleagues across care, finance and services.
- Maintain accurate records and pipelines on the CRM, ensuring full compliance with GDPR and charity standards.
- Work closely with the Senior Philanthropy and Major Gifts Manager and wider fundraising team, with scope to develop towards major donors and other income streams.
This is a collaborative role based at St John’s Wood, with hybrid working and regular contact with colleagues, senior management and trustees.
What we’re looking for
- Experience in trusts and foundations fundraising.
- A record of securing four-figure and above grants.
- Confident prospect research and analytical skills.
- Ability to manage a busy workload and competing deadlines accurately.
- Experience using CRM systems.
- Ability to build effective relationships with internal and external stakeholders.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Figurative
Figurative is a new organisation, and this is a brand new role. Our mission is to bring new funding capital to the cultural and creative sectors, and to deploy it in ways that optimise for social impact and for sector sustainability.
We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.
Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.
About this role
Culture and creativity are essential to human flourishing, yet the financial models supporting them are in need of a serious reimagining. Public subsidy is declining in real terms, traditional philanthropy can't fill the gap, and commercial investment often doesn't align with how cultural and creative sector organisations work best.
Figurative exists to create a third way: impact investment that brings new capital to culture and creativity, while respecting what makes the sector special. But scaling a genuinely new funding model requires more than good intentions - it needs robust infrastructure, diversified capital sources, and deep credibility with the organisations we exist to serve.
This is a unique opportunity to join Figurative in its infancy, and to take responsibility for growing Figurative from £30m to £100m+ over the next 3-5 years. Your work will directly enable cultural organisations to access capital they couldn't reach through traditional routes - capital that allows them to take creative risks, sustain their missions, and amplify their social impact without compromising their values.
You will be joining a dynamic, inclusive, collaborative team that is committed to learning on the job, and in the open. This involves testing out new ideas, and finding partners who are keen to explore innovative ways in which their money can be used to bring about their desired outcomes through the power of culture and creativity.
Key Responsibilities
The Development Director will:
- lead our efforts to raise money into our own parent charity, from primarily new sources;
- support the CEO and investment team to raise investment capital (which may take the form of repayable grants) into our investment funds;
- lead our efforts to support organisations in the sector to raise philanthropic giving as a source of income for themselves, particularly focused around place (including the development of our existing Arts Council funded place-based philanthropy networks) and social impact (including our Big Give Arts for Impact match funding campaign);
- develop and implement our place-based strategy, which will aim to demonstrate the power of blended finance.
The Development Director will be a member of the senior leadership team and report directly to the CEO, working closely on strategy and communicating strategic priorities and progress to existing and potential grant funders (into Figurative) and investors (into our funds); whilst providing philanthropic expertise to cultural organisations and partners to optimise social impact and sector sustainability.
In this role, the successful candidate will have to be/demonstrate:
- Strategic infrastructure builder: Proven track record designing and implementing fundraising/investor relations systems and processes in growth-stage organisations - not just using existing ones.
- Financial literacy: Comfortable with impact investment concepts, fund structures, and articulating risk/return/impact trade-offs to sophisticated investors. You can speak credibly to family offices and institutional investors, not just traditional arts funders.
- Cross-sector translator: Ability to articulate culture's value to investors whose primary focus is climate, social impact, or economic development. Fluency in making the case for why culture matters to non-arts audiences. Ability to build and manage partnerships across philanthropy, commercial creative industries, and the public sector, navigating complex stakeholder environments with diplomacy and credibility.
- Cultural sector credibility: Deep understanding of how arts organisations operate, their funding challenges, and why they might be sceptical of intermediaries. Genuine commitment to supporting sector sustainability, not extracting from it.
- Proposition development: Ability to craft compelling narratives for complex funding models. You can explain why impact investment in culture is different from traditional philanthropy and why it complements (rather than competes with) existing funding.
- Scale-up mentality: Comfortable moving from £30m to £100m+ - you understand what infrastructure and processes are needed at different stages of growth.
Core Skills
Essential:
- Strategic Philanthropic Fundraising: Demonstrated ability to design and execute philanthropic fundraising strategies aligned to mission-driven objectives, including multi-year funding pipelines and donor portfolios
- Major Donor and High Net Worth Engagement: Proven experience cultivating and stewarding relationships with, and securing gifts from high net worth individuals, family offices, and trusts and foundations, and confidence engaging sophisticated donors around arts and the creative industries.
- Foundations and Institutional Giving: Strong capability in identifying, soliciting, and managing relationships with foundations, philanthropic trusts, and institutional funders in the UK and internationally.
- Cultural and Creative Philanthropy Expertise: Demonstrated knowledge of arts and cultural fundraising ecosystems, including experience working with artists, cultural organisations, and creative industry stakeholders, to aid in the development and delivery of place-based philanthropic initiatives.
- Relationship Management and Stewardship: Advanced relationship management skills, including donor stewardship, reporting, and long-term engagement, ensuring trust, transparency, and repeat support
- Proposal Writing and Funding Submissions: Strong written communication skills, with a track record of producing high-quality funding proposals, pitches, grant applications, and tailored donor materials
- Stakeholder Engagement and Representation: Confidence representing the organisation externally at events, briefings, and convenings, including presenting to boards, donors, and advisory groups.
- Data-informed Fundraising and CRM Use: Competence in using CRM systems and fundraising data to track prospects, manage pipelines, and inform strategy, with attention to compliance and good governance
- Project Management and Delivery Strong organisational and project management skills, enabling delivery of fundraising campaigns, events, and reporting requirements on time and to a high standard.
- Judgement, Discretion and Ethical Practice: High level of professional judgement, discretion, and integrity when handling sensitive donor information, complex funding arrangements, and reputational considerations
- Leadership and Team Management: Proven ability to lead and develop teams, work effectively with Boards and senior stakeholders, and collaborate within the wider organisational structures. Experienced in managing direct reports, aligning team delivery with organisational priorities and maintaining strong internal relationships.
Desirable:
- Experience in impact investing, social finance, or blended finance - ideally in a growth/scale-up phas
- Existing relationships with family offices, climate investors, or foundations exploring innovative funding models
- Understanding of place-based funding partnerships and multi-stakeholder models
- Track record of investor diversification - successfully broadening an organisation's funding base
What We Offer
- Salary: £55,000 - £65,000 FTE, depending on experience
- Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
- Reports to: CEO
- Hours: 3 days/ week (0.6 FTE)
- Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
- Benefits:
- 25 days annual leave + bank holidays + ability to buy additional holiday
- Pension (Employer Contribution 8% + a further 4% where the employee contributes 4%
- Life Assurance
- Post probation - Private health and dental insurance
Making an Application
To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions
- What are the main challenges you think Figurative will have to navigate within this phase of development
- What are the most important messages to convey to existing and potential stakeholders about Figurative’s mission and motivations?
First interviews will be held virtually on Wednesday 4th March 2026.
Second interviews will be held in person in our London offices on Thursday 12th March 2026.
We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.
Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.
I look forward to hearing from you
Francesa Sanderson
CEO
We want to see a thriving, inspiring cultural and creative sector generating far-reaching social and economic impact.
The client requests no contact from agencies or media sales.
We are looking for a talented and imaginative Senior Brand Manager to join our Brand and Creative Content team at Charities Aid Foundation (CAF).
What you’ll do
At CAF, every one of us contributes to our impact. As our Senior Brand Manager, your experience managing brands, shaping brand strategies and driving creative projects, will empower our people to tell CAF’s story, enable our insights and messages to cut through, and our support work with donors and social purpose organisations to deliver positive change.
As our Senior Brand Manager, you will:
- Partner with the Head of Brand and Creative Content, to develop a successful global strategic brand approach, aligned with CAF’s long-term organisational objectives and values and promoting impact.
- Help to craft a compelling creative identity for CAF, fostering a culture of creative problem solving within the Brand and Creative Content team, and across CAF more widely.
- Run CAF’s in-house creative studio, managing two Senior Creative Designers, alongside our external network of agencies and freelancers, and partner with marketing colleagues in the UK and US, to produce high-quality creative work that helps CAF reach its audiences and achieve its strategic objectives and impact.
- Drive our creative briefing process and production schedule, targeting the most efficient ways of working and allocation of resources to deliver excellent user-focused work to time and budget, and maximise return on investment for our brand spend.
- Promote ethical brand practices, safeguarding, and responsible story-telling principles across our work — collaborating with our Executive Affairs. Legal and Compliance teams to help manage reputational risk and maintain public trust in CAF’s brand.
- Empower CAF colleagues across all regions, to deliver a positive brand experience at influential touchpoints, advising teams including our product, giving, impact, operational and support-service experts, to embed brand consideration at every stage of our organisation’s evolution.
Who you’ll be
This role is for you if you have experience of working in brand management within a complex organisation, ideally in the charitable, social purpose, financial-services or values-driven sectors, or have relevant transferable skills and are keen to make a difference to society. We are looking for:
- A natural collaborator, equipped to influence, advise and partner with CAF teams, across regions and disciplines, as well as external stakeholders, to deliver an integrated and authentic brand experience at CAF.
- Evidence of designing and delivering successful brand strategies, in partnership with multi-functional teams, that generate brand awareness, reinforce brand equity and drive impactful growth.
- An imaginative, problem-solving mindset, backed up with the skills and experience to think strategically and foster a collaborative, inspiring and agile environment for creative work.
- Exceptional design and creative judgement, with the capability to uphold a high creative standard and articulate a compelling creative and brand vision.
- Strong leadership and organisational skills, able to nurture a team of creatives, alongside managing and prioritising competing demands, planned programmes of work and ad hoc requests.
- An outstanding communicator, with the ability to champion CAF’s brand story, and engage colleagues at all levels with practical, user-focused brand guidance, tools and training.
What’s in it for you
At CAF you will receive:
- Permanent hybrid ways of working where roles allow
- Six weeks holiday plus bank holidays
- A wide range of development opportunities to support personal and professional growth
- Pension scheme with better-than-market employer contribution options
- Social impact benefit schemes
About CAF
At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.
We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.
Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.
If you are interested in joining us as our Senior Brand Manager and being part of an organisation who are people focused and are “Together Building Opportunity” please click on the apply button and you will be redirected to CAF jobs portal where you can find out more about the position and apply.
We would love to hear from you!
Job Reference: SH153
The client requests no contact from agencies or media sales.
Senior Administrator
Croydon Almshouses | Croydon (hybrid – up to 40% WFH)
Permanent |£31,357 - £36,891 depending on experience| 37.5 hours per week
About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting a proactive and organised Senior Administrator, who is a values-led team player, primarily with a robust background in financial administration, who demonstrates exceptional attention to detail and strong communication skills to support CA’s staff team to deliver on its ambitious objectives.
The opportunity
This is a broad Senior Administrator position which plays a pivotal role in supporting CA’s financial and operational functions.
This position is heavily focused on finance administration, including managing accounts payable and receivable processes, reconciling accounts, preparing financial reports, and ensuring accurate record-keeping and compliance with internal procedures.
In addition to finance responsibilities, you will provide general vital administrative support to the wider staff team’s day-to-day office administration tasks including overseeing health and safety, property & estates and facilitating the relationship with have with our residents.
This is an excellent opportunity for an enthusiastic and dedicated individual who thrives in a person-centred environment, enjoys working with numbers and takes pride in delivering efficient, accurate, and confidential administrative support.
About you
You are an experienced Senior Administrator with a strong background in finance administration and a meticulous eye for detail. You are confident working with financial systems and spreadsheets, and you understand the importance of accuracy, confidentiality, and compliance.
In addition to your finance expertise, you are experienced in managing general administrative support across an organisation. You communicate clearly and professionally with a range of stakeholders, maintain organised and up to date documentation systems, and contribute positively to team operations. Above all, you’ll be approachable and down-to-earth, with plenty of common sense and a good sense of humour.
Essential criteria:
· Proven experience in a financial or finance-focused administrative role
· Experience of maintaining accurate financial records, including income, expenditure, and reconciliations
· Experience of using accounting or finance software (preferably Xero)
· Significant experience and understanding of financial bookkeeping
· Experience facilitating monthly payroll
· Experience working to deadlines with a high level of accuracy and attention to detail
Interested?
If you are an experienced Senior Administrator wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.
Apply now to become Croydon Almshouses’ next Senior Administrator and help create thriving communities where people can live with dignity and independence.
For further information please contact MacLaine Adler, Governance Manager to request the full Job Description or for a discussion about the role.
Closing date: Monday 9th March, 9am
Interview date: Thursday 12th March, in person
Application process: CV and covering letter addressing why you would like to join Croydon Almshouses and how you meet the key criteria in the person specification (max 2-pages).
The client requests no contact from agencies or media sales.
Ombudsman Case Handler
Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life?
Are you skilled in complaint handling and provide excellent customer service?
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
Full training and mentoring will be given and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. If this sounds like something you’re interested in, then apply today!
This is a fantastic hybrid working opportunity with a flexible organisation.
Position: Case-handler
Location: Reading/Hybrid
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: Starting salary £34,099.
Contract: Permanent
Closing Date: 10:00am, 02 March 2026
Interviews: Week commencing 13th April
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
About the Organisation
Join an organisation with a vision where students are always treated fairly and the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.
Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable.
Responsibilities include:
- Determine whether complaints are eligible for review and communicate decisions to students;
- Request and obtain documentation and information from higher education providers, students and student representatives;
- Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
- Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes;
- Conduct reviews of complaints, draft and issue Complaint Outcomes
About You
You will have:
- Excellent written and oral/ telephone/video call communication skills.
- Excellent interpersonal skills.
- A customer service focus.
- High level of accuracy and attention to detail.
- Ability and willingness to learn new processes and procedures with a positive attitude.
- Resilience to work in a demanding and high-volume environment.
- Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
- Strong and recent experience of using Microsoft Word, Excel and Outlook.
The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
