Jobs in Egham

Location: London-based or remote in the UK, as long as travel to the office in London for two consecutive days per month is feasible

Role: Permanent

Salary: £50,000 plus 10% employer-contributed pension; 4 day full-time work week (Monday – Thursday) 

About us 

Established in 2021, Opportunity Green is a fast-growing not-for-profit organisation that helps to identify and unlock opportunities to tackle climate change. We build ambitious coalitions, support climate vulnerable countries in international negotiations and find innovative legal pathways to fight climate change.

The Communications team currently includes four people who work across the full breadth of Opportunity Green’s work, making sure our messages are communicated clearly to the right audiences at the right time. We are now looking for a Digital and SEO Manager to develop and deliver Opportunity Green’s digital and SEO strategy, ensuring our online presence effectively reaches, engages and inspires audiences.

What’s the role? 

The Digital and SEO Manager will report to Opportunity Green’s Communications Director. By harnessing data-driven insights and optimising our digital platforms, the Digital and SEO Manager will strengthen our communications impact and support the organisation’s mission to fill the gaps that others miss on climate change. You will also support the Comms Director in managing the communications team and their team projects, including direct line management of a multimedia-focused team member.

This is a new role to OG and it comes at an exciting time, when we are about to launch our new website. You will play a pivotal part in helping our website content reach the right audiences, monitoring its performance and developing it even further. 

Our Communications team supports all the workstreams and projects at Opportunity Green, spanning aviation, shipping, steel, agriculture, strategic litigation, climate justice, company coalitions, external partnerships and The SASHA Coalition, which is facilitated by OG and has a separate online presence. You will therefore need to be a great collaborator who is used to multitasking, a quick thinker and able to respond to situations as they arise. As the only employee dedicated to digital, you will be a strategic thinker who can shape our approach to emerging digital trends, while also being comfortable implementing the ideas you develop.

About the candidate 

We are looking for a candidate with: 

• A passion for using their digital skills and SEO knowledge to tackle climate change.

• Proven expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionable recommendations across a range of platforms. 

• Demonstrated experience in SEO account management and web development project management. 

Desirable skills and experience: 

We do not expect any candidate to have all skills listed below but rather we look for transferable skills and potential as well as past experience. 

• Genuine passion for using digital skills to tackle climate change and commitment to Opportunity Green's mission and values.

• Advanced knowledge of digital performance tools like Google Analytics, SEMrush, Power BI, Google Search Console, Google Tag Manager and Mailchimp. 

• Experience of running ad campaigns in Google Ads. 

• Hands-on familiarity with web technologies such as HTML, CSS, JavaScript and CMS platforms including Wordpress and SquareSpace, and ability to integrate new features and functionality. 

• Strategic and analytical thinker who is a natural problem solver. 

• Ability to work independently and as part of a team. 

• Demonstrated experience of line management. 

• Committed to collaboration, curiosity and continuous learning. 

Diversity and inclusion 

Diversity and inclusion are important principles at Opportunity Green. We believe that diversity and inclusion make teams stronger and more effective. We are committed to fair and equitable employment practices, and we are striving to ensure that a variety of voices and experiences are included in our organisation. Our commitment to diversity and our parental leave policy are available to view on our website, here. 

We will consider all applicants who meet most or all of the essential competencies regardless of their identity or background. That said, we know that diverse candidates may be reluctant to apply for jobs where they don’t meet 100% of the criteria outlined in the job description. We encourage anyone to apply who can demonstrate the variety of skills and experiences relevant to meeting the requirements of this role.

We recognise that many diverse experiences and perspectives are not represented in our current workforce, and are seriously underrepresented across the non-profit sector in general, and as such, we particularly welcome applications from people with disabilities, non-white people, people from marginalised backgrounds, and members of the LGBTQIA+ communities. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified.

To learn more about our application process and receive advice on how to prepare in such a way as to showcase your full potential, please find our Application Guide.

What we offer 

The successful candidate will be offered an annual salary of £50,000 plus 10% employer-contributed pension. Please note that Opportunity Green has fixed salary scales, with the possibility of step increases with strong performance. When hiring we always hire at the bottom of a band and do not enter negotiations with new employees as negotiations have been historically shown to disadvantage women and minorities. 

We take our team’s wellbeing and professional development seriously. In addition to a competitive salary, we offer:

• A commitment to work/life balance, with a 4-day work week at 28 hours. 

• A generous holiday entitlement of 20 days’ holiday per year, plus bank holidays and office closure between Christmas and New Year that does not count towards your holiday entitlement (and expectation that you fully disconnect when taking time off). 

• A market-leading pension of 10%.

• A progressive family leave policy, including 26 weeks’ paid leave for both parents, as well as other support. 

• Lots of flexibility within a hybrid working arrangement, with regular opportunities to come together as a team. 

• Support for your professional development as part of Opportunity Green, with a budget to support your learning & development plus opportunities to lead projects, publish content, learn from experts, work directly with policymakers and stakeholders, and take part in conferences and events. 

However, it is important to note that while this role is permanent, employment is always reliant on Opportunity Green continuing to receive philanthropic support from our funders, which we expect every member of the team to play their part in working towards. 

How to apply 

To minimise the risk of unconscious bias, we ask that applicants remove certain identifying elements from their CVs. If you do not remove these details, we reserve the right to withdraw your application from review.

• Photos 

• Name – if needed, please use ‘Applicant’ 

• Age 

• Email and/or phone number 

We also reserve the right to withdraw your application from review if you use AI tools such as Chat GPT to complete the sift questions / write your CV.

Unfortunately, if you do not already hold the right to work in the UK and/or require sponsorship to continue working in the UK, Opportunity Green will not be able to consider your application at this time.

The closing date for applications is 16TH February, 2026 at 9am GMT. 

We actively encourage applicants to reach out if there are any reasonable adjustments we can make to help them demonstrate their full potential in the hiring process. 

What happens next? 

Shortlisted candidates will be invited for an online interview to discuss their experience and suitability for the role. After this, candidates that are most suitable for the vacancy will be invited for an in-person interview in our London office, for which there may also be a short task. Travel will be reimbursed for non-London-based applicants (within the UK).

Online interviews are likely to take place w/c 2nd March. In person interviews will likely be shortly after this (w/c 9th March).

We reserve the right to ask for references during the recruitment process. 

The Role
We are looking for a Volunteer Lead to provide critical direction and expertise, driving forward a new, organisation-wide approach to volunteering — one that is inclusive, impactful, and aligned with our mission to improve outcomes for deaf children and their families.
 
We are looking to push boundaries and test new ways of doing things to reach our customers and engage with volunteers. The chances are, we haven’t done it before, so we are looking for a brave and creative mindset to breathe new life into our approaches..

What you'll do
 

• Focus on the design & implementation of a new, sustainable approach to volunteering where you will use your expertise to shape the direction of travel.
• Provide strategic input on developing sustainable, scalable initiatives that serve our communities and respond to need. 
• Develop approaches to decentralise volunteer management whereby community groups, partners and staff have confidence recruiting, managing and engaging volunteers.
• Provide an oversight of the rollout of the volunteer management system, working with the Volunteer Advisor to ensure that it is tailored to the needs of volunteers, staff and customers. 
• Develop new and creative strategies to engage and reward volunteers that recognises diverse needs and motivations.

 
What you'll need
 

• Significant experience in a volunteering management role.
• Strong demonstrable experience of inclusive volunteer management, including recruitment, training, support & recognition.
• Knowledge of safeguarding, data protection & compliance relevant to volunteering.
• Experience of a participative approach to volunteering, co-creating initiatives in collaboration with communities or service users.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

The Role
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.

A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.

This is a fully remote role, but will require some regional travel so applicants should live in the North West of England (Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside) and possess a driving licence and have access to a car.
 
 
What you'll do
 

• Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
• Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
• Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
• Develop and maintain effective relationships with professionals and organisations that support deaf children.
• Attend both in-person and online events to provide information and advice tailored to different audiences.

 
What you'll need
 

• Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
• Experience providing information and advice to families and young people, both digitally and face-to-face.
• A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
• An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

The Role
We are looking for a Education & Early Years Senior Adviser to use your expertise to influence professional practice, systems and policies to improve outcomes for deaf children in early years and education. You will champion Family Centred Early Intervention (FCEI) Principles both internally and externally and embed learnings from the latest research on meeting the needs of deaf children.  
 
What you'll do

• Use your expertise to influence professional practice, systems, and policies to improve outcomes for deaf children in early years and education.
• Champion Family Centred Early Intervention (FCEI) principles internally and externally.
• Embed insights from the latest research to meet the needs of deaf children.
• Focus primarily on England, with flexibility to support UK and international contexts using transferable expertise.
• Engage with the education sector and represent NDCS at key forums (e.g., BATOD, NATSIP).
• Collaborate with external partners to strengthen impact and reach.
• Work with the Activate Chapter to develop strategic resources for decision-makers, including policy materials and consultation responses. 

 
What you'll need

• Deep understanding of early years systems and support for children with disabilities and additional needs.
• Appreciation of devolved systems and ability to represent NDCS in forums across the UK.
• A collaborative mindset and commitment to improving outcomes for deaf children.
• Capability to adapt within a changeable environment.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

​About the team​

The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.

Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content. 

​

About this role

We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.

Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:

• Supporting our Philanthropy team to engage donors in our work and through our series of events.
• Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
• Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.

Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.

We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.

You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.

This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.

​Key responsibilities

• Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
• Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
• Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
• Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
• Supporting the Communications team by preparing materials for events and online campaigns.
• Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best. 
• Using data and feedback to improve content quality and relevance.
• Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
• Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
• Working with our portfolio partners and the Investment team to gather and share their insights and stories.
• Escalating risks or delays early, providing clear context and options.
• Applying inclusive language and accessibility standards in all content.
• Actively seeking opportunities to learn about new digital tools and trends. 

​Person specification

​Essential​

• A highly developed understanding of online platforms and social media algorithms.
• Experience creating accurate, engaging content for online platforms.
• Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
• A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
• Ability to adapt content strategies to meet the changing needs of the audience and the platform.
• Experience of using data and insights to optimise content, engagement and grow followers.
• Demonstrably up to date with emerging digital trends and an interest in online community building.
• Ability to follow agreed processes, templates, and brand guidelines.
• Strong organisational skills to plan and sequence tasks effectively.
• Attention to detail and commitment to delivering work to agreed standards.
• A willingness to learn and adapt to new tools and approaches.
• Collaborative approach, building positive relationships within the team.
• Commitment to Impetus’ mission and values, including equality, diversity, and inclusion. 

Desirable​

• Experience in video / film production and optimising video content for online platforms.
• Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
• Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
• An interest in the education and / or youth employment policy landscape.
• An interest in the UK youth and / or charity sectors. ​

​

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

​

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 8th February 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on Thursday 19th February 2026.​

2nd Interviews will take place on w/c 23rd February 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager

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About the Role

UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.

As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.

You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.

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Key Responsibilities

1. Client Support & Employability Delivery

• Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
• Build trusted relationships with clients who may have complex needs or low confidence
• Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
• Support job searching, training enrolment and digital access where needed
• Deliver regular group employability workshops (monthly or fortnightly)
• Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.

2. Assessment & Action Planning

• Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
• Develop and monitor personalised action plans for employment, volunteering, or education
• Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)

3. Employer and Partner Engagement

• Develop relationships with local employers, volunteering bodies and training providers
• Promote the strengths and potential of UR4Driving participants to external partners
• Support a small number of participants into direct job, training or volunteering placements

4. Monitoring and Outcomes

• Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
• Track attendance, engagement and progress across all participants
• Contribute to reports, case studies and service evaluation as required

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Person Specification

Essential

• Empathy, patience and the ability to build rapport with individuals with complex lives
• Experience supporting clients into employment, education or volunteering
• Knowledge of barriers faced by ex-offenders and vulnerable adults
• Excellent communication and motivational skills
• Strong organisational skills and the ability to manage a caseload
• Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
• Confident with CV development, disclosure support, job search and basic digital tools
• Commitment to safeguarding, equity, and trauma-informed practice

-

Desirable

• Experience facilitating group workshops or training
• Knowledge of local employment and training opportunities in West London
• Understanding of the Rehabilitation of Offenders Act and related guidance

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Why Join Us

The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.

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How to Apply

Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.

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Recruitment Process

• Stage 1: Panel interview focused on your experience, motivation and approach.
• Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.

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Closing Date

Tuesday, 3rd February 2026

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Prospectus is delighted to be supporting a national charity with their search for a new Operations Manager.
 
This role is available on a permanent contract and full-time basis. The salary for this role is between £40,000-£45,000, dependant on level of experience. This is a hybrid role, where you will attend the Central London office.
 
Within this Operations Manager role, you will lead the running of the charity’s day to day operations. You will oversee functions which include HR, governance, finance, and operational policies and processes.
 
You will oversee governance operations, supporting senior leadership executives and the Board to meet their legal responsibilities and keep policies and systems up to date. You will also provide secretariat/executive support, which will involve coordination of Board and Committee meetings.
 
To be successful in this role, you will be a proactive and detail-orientated person who has significant experience in a similar role or an Operations role. You will have knowledge of charity governance and Board secretariat experience. You will have strong organisation skills and ability to manage multiple projects.
 
You will be a strong communicator who has experience developing professional relationships with internal and external stakeholders. You will have excellent IT skills. You will have an enthusiasm for change, with the ability to apply innovative approaches to project and people management. You will have experience implementing digital processes or platforms. You’ll bring experience of improving processes/systems and making the most of available resources to strengthen day-to-day operations.
 
Desirably, you will have a professional qualification (e.g. finance, project management, and/or HR). You will have experience/knowledge of working across data protection, GDPR, and/or health and safety.
 
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.
 
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

About the Role

As a Membership Engagement Administrator, you will play a key role in supporting the Membership Engagement Manager and the wider team to deliver an exceptional membership experience.

This role ensures the smooth operation of the College’s membership services and contributes to achieving our strategic engagement objectives.

You will lead on core, complex membership processes, coordinate team workflows and provide world-class customer service to our members. Working collaboratively across the team, you will help identify and implement improvements to enhance efficiency and member satisfaction.

Key tasks and responsibilities include (but are not limited to):

• Deliver a world-class customer service experience to members and external stakeholders.
• Coordinate daily, weekly and monthly membership engagement tasks, prioritising work in collaboration with the Membership Engagement Manager.
• Work collaboratively with colleagues to ensure individual and team tasks are completed efficiently, effectively and in a timely manner. 
• Lead and coordinate the core, complex membership operational process being supported by the team.
• Identify and eliminate non-value-adding processes and suggest improvements to enhance membership engagement.
• Provide support to the Head of Membership Engagement in the absence of the Membership Engagement Manager.

About You

We are looking for someone with experience in a similar role, ideally within a professional membership organisation.

You will be highly skilled at managing and coordinating multiple workstreams simultaneously, with experience in handling sensitive data, processing financial transactions and working with CRM systems. 

A solid understanding of project planning tools and techniques is essential, along with excellent interpersonal and communication skills, both written and verbal. 

You will be exceptionally organised, possess a strong administrative background and demonstrate meticulous attention to detail in all aspects of your work.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please

Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)

About the role

St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:

• Diversify our income generation model
• Increase voluntary income by 15% across restricted and unrestricted funding

This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.

You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.

Key responsibilities

Trusts & Foundations

• Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
• Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
• Provide excellent stewardship to funders, including reporting, meetings, visits and events
• Coordinate internal and external stakeholders to produce strong funding bids
• Work collaboratively with frontline teams to develop service delivery models and budgets
• Identify innovative ways to grow unrestricted income

Individual Giving & Legacy

• Manage and deliver the Individual Giving and Legacy strategy
• Grow income through single and regular giving appeals
• Work with the Communications team to develop and launch two national or local fundraising appeals per year
• Identify and engage Ambassadors and Patrons to increase reach and impact

Campaigns, systems & finance

• Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
• Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
• Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
• Work closely with Finance to set, monitor and review budgets

Organisational responsibilities

• Uphold confidentiality, data protection and IT security policies
• Promote equality, diversity and inclusion across all areas of work
• Demonstrate commitment to St Giles’ lived experience approach and values
• Support sustainable and environmentally responsible working practices
• Represent St Giles at fundraising and community events

About you

Experience & knowledge

• At least two years’ experience working in a charity fundraising environment
• Proven track record of securing and/or managing five-figure grants
• Experience managing fundraising databases
• Experience planning and delivering fundraising appeals
• Strong understanding of fundraising regulations, GDPR and best practice
• Knowledge of anti-discriminatory working practices

Skills & abilities

• Excellent relationship-building and stakeholder engagement skills
• Outstanding written and verbal communication skills
• Ability to write compelling, audience-focused applications and reports
• Highly organised, proactive and able to work to deadlines
• Strategic thinker with creative ideas to engage donors
• Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva

Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.

You will also:

• Show commitment to the long-term success of St Giles
• Be adaptable and willing to take on ad hoc tasks when needed
• Act with integrity and professionalism
• Demonstrate a positive attitude towards lived experience models
• Respect and champion the values and ethos of St Giles

Our values

• Positively – Empowering
• Persistently – Supportive
• Flexibly – Creative
• Proactively – Empathic
• Actively – Inclusive
• Clearly – Communicating

Closing date: 4 February 2026

Interview Date: 12 February 2026

A Basic DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Overview

Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.

Role summary

The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.

The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents. 

Key Responsibilities

• Regularly attend community events throughout Wokingham Borough
• Create quarterly reports to articulate the work of the postholder.
• Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
• Signpost organisations to Involve’s Core Services
• Signpost residents to Involve’s Wellbeing Services
• Support Community Navigation attending outreach events
• Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
• Keep the Wellbeing Services up to date with new or changing community groups & services
• Support the Hub Coordinator and fellow site users when onsite

Key responsibilities for the community and VCS organisation

• Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
• Host Involve’s Charity & Community Networking Events for Wokingham Borough
• Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
• Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
• Support organisations and community groups with basic governance enquiries
• Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment

 

 

Essential experience, skills and attributes

• Knowledge of the local area and services
• Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
• Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
• Reliable with a mature disposition and a caring nature
• Capable of maintaining appropriate written records
• Awareness of confidentiality and data protection
• Ability to work proactively on your own initiative as well as part of a team
• Awareness of health and safety and lone working issues for self and others
• A commitment to equal opportunities
• Effective problem solving and negotiation skills
• Good written and verbal literacy with ability to engage confidently, employing actively listen skills
• Sound IT skills, particularly office 365 applications
• Personal commitment to improving own knowledge and skills
• Requirement to undertake training, including safeguarding and any other appropriate learning
• Requirement to work to all Involve policies
• Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough

NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.

The BE Support Trust is recruiting for a Fundraising Officer (Part Time).   We are seeking a strategic, motivated, and relationship-focused Fundraising Officer to help us diversify income and grow our fundraising activity.

What you will do

• Develop and deliver an annual fundraising plan aligned with strategic priorities.
• Research new funding streams and produce pipeline/KPI reports.
• Prepare high quality trust, foundation and grant applications.
• Build and manage corporate partnerships and sponsorship proposals.
• Lead fundraising elements of charity events and community activities.
• Support donor stewardship and maintain accurate CRM/Gift Aid records

What you will bring

• Demonstrable fundraising experience
• Excellent writing and bid/proposal development skills
• Strong relationship abilities
• Organisational confidence managing multiple deadlines

Why Join us

• A small supportive and committed team
• Meaningful work where you see the impact everyday
• Opportunity to shape fundraising in a growing charity
• Flexible working and part-time structure

Applications reviewed on a rolling basis.

Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings across England and Wales)

About the role

St Giles is delivering an ambitious Voluntary Fundraising Strategy for 2026–2029, focused on diversifying income and growing voluntary fundraising by 15% across restricted and unrestricted streams. We are looking for an experienced and creative New Partnerships Manager to play a key role in achieving this ambition.

This is an exciting opportunity for a passionate corporate fundraiser with a strong track record of securing new income and managing five and six-figure partnerships. You will lead on developing our corporate partnerships portfolio, identifying and securing new partners while building long-term, strategically aligned relationships.

The role has responsibility for delivering £1m per year in corporate income and offers significant scope to shape and grow our partnerships approach.

Key responsibilities

Corporate partnerships & new business

• Contribute to and deliver a three-year corporate fundraising strategy with the ambition to raise £1 million annually
• Develop and implement a new business and communications strategy aligned to St Giles’ core pillars: Poverty, Justice, and Violence & Exploitation
• Identify and engage local and regional corporate partners across England and Wales
• Build and manage a strong corporate partnerships pipeline, securing new partnerships through proactive relationship-building and high-quality proposals
• Lead negotiations and manage senior-level stakeholder relationships

Partnership management & growth

• Work closely with the Partnerships Manager to onboard new partnerships, establishing clear objectives, targets and ways of working
• Oversee account management of new and existing partnerships where required, supporting retention and income growth
• Expand and develop our corporate engagement offer, including event sponsorship, payroll giving, gifts in kind, volunteering and other non-financial support
• Design and deliver engaging volunteering and challenge event opportunities to maximise corporate engagement

Collaboration, impact & finance

• Represent St Giles at corporate and partnership events, delivering compelling cause engagement opportunities
• Work with Service Managers and the Data and Impact teams to produce high-quality proposals, reporting and impact communications
• Collaborate with Finance to set, manage and review annual corporate income budgets
• Work with Service Managers to develop service delivery models and budgets to support funding applications

Organisational responsibilities

• Maintain confidentiality and data security in line with Data Protection, IT and Security policies
• Promote equality, diversity and inclusion across all aspects of work
• Demonstrate commitment to St Giles’ lived experience approach and values
• Support sustainable working practices and environmental responsibility

About you

Experience & knowledge

• At least two years’ experience in a corporate fundraising environment
• Proven track record of securing and/or managing five-figure partnerships or grants
• Experience using fundraising databases
• Experience developing and delivering fundraising strategies
• Strong understanding of fundraising best practice, GDPR and regulatory requirements
• Knowledge of anti-discriminatory working practices

Skills & abilities

• Excellent relationship-building skills with the ability to engage stakeholders at all levels
• Outstanding written and verbal communication skills
• Ability to produce compelling proposals, reports and external communications
• Self-motivated, proactive and able to work independently to meet deadlines
• Strategic thinker with the creativity to develop innovative partnership opportunities
• Strong organisational and event-management skills
• Advanced IT skills including Word, Excel, Teams, PowerPoint and Canva

Personal qualities
We are looking for someone who is kind, flexible, adaptable and empathetic, and who actively contributes to a collaborative, inclusive and supportive working environment.

You will also:

• Demonstrate commitment to the long-term success of St Giles
• Be adaptable and willing to take on ad hoc tasks when required
• Act with integrity and professionalism
• Show a positive attitude towards lived experience models
• Champion the values and ethos of St Giles Trust

Our values

• Positively – Empowering
• Persistently – Supportive
• Flexibly – Creative
• Proactively – Empathic
• Actively – Inclusive
• Clearly – Communicating

Closing date: Wednesday, 4th February 2026 at 9.00am

Interview date: Wednesday, 11th February 2026

A Basic DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Location:  London 

Location type:Hybrid

Reporting to:  Director of People and Operations

Annual salary:  £50,000 to £55,000 GBP per annum, depending on experience

Contract type:  Permanent

Working hours:  Full-time, 35 hours a week

Candidate level: Manager

Closing date: Monday 23rd  February, 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.

Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.

As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.

This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.

Primary responsibilities

Operational leadership & delivery

• Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
• Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
• Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.

Global safety, security & incident management (focal point)

• Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
• Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
• Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
• Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
• Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
• Support the implementation and monitoring of safety and security standards across country offices and partners.

Safeguarding & PSEA (operational oversight)

• Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
• Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
• Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
• Contribute to organisational learning and continuous improvement in safeguarding practice.

Risk management, contingency & assurance frameworks

• Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
• Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
• Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
• Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
• Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.

Programme, MEAL & risk integration

• Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
• Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
• Strengthen alignment between operational risk management and programme assurance and learning processes.

Operational systems, policy tracking & insurance

• Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
• Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
• Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
• Support audits and internal reviews by maintaining clear documentation and evidence.
• Ensure strong information management and data protection practices are embedded.
• Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.

Country office & partner capability building

• Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
• Support capacity building through guidance, tools, training coordination, and structured follow-up.
• Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
• Balance global standards with appropriate local adaptation.

Performance insight, reporting & organisational learning

• Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
• Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
• Support organisational learning through analysis of data, incidents, audits, and reviews.

 Project management & continuous improvement

• Lead or coordinate project management for time-bound operational initiatives
• Identify capacity gaps, monitor progress, and escalate risks.
• Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.

Profile

The postholder will:

• Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
• Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
• Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
• Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
• Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
• Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
• Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
• Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.

Essential experience

• Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
• Experience coordinating complex, cross-functional workstreams across multiple teams or locations
• Experience providing oversight, assurance, or quality control
• Experience incident response, escalation, and lessons-learned processes
• Experience building or strengthening systems, frameworks, or organisational infrastructure

Desirable experience

• Experience working within or alongside programme delivery teams.
• Experience in international, multi-country or partnership-based organisations.
• Experience overseeing consultants or specialist providers.

Personal characteristics

• Strong alignment with Lumos’ mission, values, and commitment to duty of care.
• Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
• Able to influence, support, and challenge constructively.
• Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
• Sound judgement in identifying, naming, and escalating risk appropriately.
• Collaborative and credible working with senior leaders, country teams, and partners
• Comfortable operating with independence.
• Resilient and adaptable in evolving or ambiguous organisational contexts.
• Curious and committed to learning and continuous improvement.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 23rd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

 

Location: London

Location type:Hybrid

Reporting to: Director of People and Operations

Annual salary: £60K - £70K GPB

Contract type: Permanent

Working hours: Full-time (35 hours per week)

Candidate level: Manager

Closing date: Monday 9th February 2026, at 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.

We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change. Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

This is an exciting opportunity to play a pivotal leadership role at Lumos at a time of organisational strengthening and global growth. As a member of the wider leadership team, the Head of People will be central to building and embedding high-quality, values-led, and risk-aware people practices that enable Lumos to deliver its mission and long-term ambitions.

Working closely with Country Directors and HR focal points in country offices, the role supports the consistent application of global people frameworks while enabling appropriate local practice. The Head of People will play a key role in supporting Lumos to grow and operate safely across existing and new geographies, ensuring that people practices underpin organisational readiness, duty of care, and sustainable impact.

In close partnership with the Director of People & Operations, the Head of People provides expert insight into People strategy and organisational priorities and is accountable for translating agreed direction into consistent, effective delivery across the organisation. The role combines strategic thinking with strong operational leadership, ensuring that people frameworks, systems, and practices are embedded, trusted, and fit for purpose, and that values, culture, and ways of working are reflected in how work is done every day. This role will suit an experienced senior HR professional who enjoys shaping and embedding sustainable people practice, exercises sound judgement, and enables others to lead well. You will be motivated by values-led work, long-term impact, and the opportunity to grow with an organisation, strengthening organisational capability within a complex, international environment.

Primary responsibilities

People strategy contribution & execution

• Contribute expert insight, options, and analysis to the development of the People strategy, operating model, and organisational priorities.
• Translate the agreed People strategy into clear frameworks, plans, and delivery across the organisation.
• Ensure people initiatives are prioritised, resourced, and implemented effectively.
• Monitor impact and effectiveness, recommending adjustments based on data, risk, and organisational need.

Full employee lifecycle ownership (global)

• Own and oversee the operational delivery and quality assurance of the full employee lifecycle across all geographies.
• Ensure consistent, values-led, and safer recruitment practices are embedded across Lumos.
• Lead the design and delivery of high-quality induction and onboarding, embedding EDI, duty of care, and organisational culture from the outset.
• Oversee probation, performance cycles, development, progression, and exit processes.
• Ensure leaver processes, exit interviews, and data capture support organisational learning.

Performance, capability & leadership development

• Lead the implementation and embedding of Lumos’ performance management framework.
• Oversee annual objective-setting, performance reviews, and development planning.
• Build leadership and line manager capability through training, guidance, and coaching.
• Enable managers to take confident ownership of people management, feedback, and performance conversations.

Pay, rewards & progression

• Lead the delivery of pay and reward activity, including time-bound pay and reward reviews and job evaluation processes.
• Ensure reward approaches are equitable, transparent, affordable, and aligned with organisational values.
• Work closely with Finance and the Director of People & Operations to align reward activity with budgets and governance.
• Support the implementation of progression frameworks and guidance.

Employee relations, policy & legal frameworks

• Oversee the review, update, implementation, and monitoring of people-related policies, ensuring they are accessible, legally compliant, and consistently applied, while allowing for appropriate local context.
• Provide senior HR oversight and judgment on disciplinary, grievance, and complex employee relations matters.
• Act as an escalation point for managers and the Global HR Advisor, supporting proportionate and defensible decision-making.
• Ensure people practices reflect relevant legal frameworks across all countries of operation.

People risk & governance

• Lead the development and embedding of people-related risk frameworks across existing and new geographies.
• Ensure people risks are identified, mitigated, and monitored.
• Work closely with safeguarding, security, and operations colleagues to support joined-up risk management.
• Contribute to organisational governance and assurance through clear documentation and reporting.

Global partnership & country support

• Work closely with Country Directors and HR focal points to embed global people frameworks in country offices.
• Provide guidance, support, and constructive challenge to ensure consistent application of people policies and practices.
• Balance global consistency with appropriate local adaptation in line with legal and cultural contexts.
• Build HR capability and confidence across country teams.

EDI, culture & engagement

• Ensure equity, diversity, and inclusion are embedded across the employee lifecycle, policies, and people practices.
• Lead staff engagement activity, including surveys, analysis, and action planning.
• Support the development and reinforcement of a healthy, inclusive, and values-led organisational culture.

HR systems, data & insight

• Oversee people systems, tools, and workforce data to ensure accuracy, consistency, and insight.
• Work with the Global HR Advisor to strengthen tracking, dashboards, and reporting.
• Use people data to identify trends, risks, and priorities to inform effective decision-making.
• Ensure compliance with data protection and confidentiality requirements.

Leadership of the people function

• Line manage and develop the Global HR Advisor, providing clear direction, prioritisation, and support.
• Oversee time-bound HR consultancies, ensuring clear scope, value for money, and effective knowledge transfer.
• Act as a close partner to the Director of People & Operations, providing trusted judgment, operational leadership, and space for strategic focus.
• Deputise for the Director of People & Operations in people-related matters, as required and appropriate, including representing the People function in internal and external forums.
• Ensure the People function operates with professionalism, consistency, and strong internal credibility.

Profile

The postholder will:

• Strengthen Lumos’ ability to attract and retain talented people through fair and transparent rewards, clearer progression, and a positive employee experience aligned to our mission and values.
• Embed consistent, values-led people approaches across the organisation, while supporting appropriate local context and delivery of impact in country offices.
• Improve safer recruitment, induction, and onboarding to support safe, sustainable growth across existing and new geographies.
• Embed clear performance expectations and accountability that link individual and team contribution to organisational impact for children.
• Strengthen a values-led culture by reinforcing behaviours that support collaboration, trust, inclusion, and operational excellence.
• Build manager confidence and capability to lead people through change, manage performance well, and support development and wellbeing.
• Strengthen people-related risk management and the use of people insight to support sound decision-making, duty of care, and organisational resilience.
• Bring thoughtful, evidence-informed people practice into Lumos, drawing on best practice while ensuring approaches are proportionate, values-led, and appropriate to a complex international context.
• Operate as a trusted senior People leader and deputy to the Director of People & Operations in people-related matters, providing continuity, sound judgement, and credible leadership.

Essential experience:

• Experience operating at a senior level within a People/HR function, with experience of/or readiness to lead at the Head level.
• Experience owning and overseeing the delivery of the full employee lifecycle.
• Experience leading performance management, pay and reward, and employee relations.
• Experience building and embedding people policies, frameworks, and systems.

Desired experience:

• Experience working in international or multi-country organisations.
• Experience working closely with Country Directors or senior operational leaders.
• Experience overseeing outsourced or consultancy-based HR support.

Essential knowledge/skills

• Senior-level HR/People expertise across the full employee lifecycle.
• Strong working knowledge of UK employment law and HR best practice.
• Ability to translate strategic direction into practical, high-quality people delivery.
• Sound professional judgment and confidence in handling complex people matters.
• Understanding of pay, reward, and progression frameworks.
• Ability to build and embed a values-led organisational culture.
• Strong stakeholder management and influencing skills at a senior level.
• Ability to use people data and insight to inform decision-making.
• High standards of professionalism, confidentiality, and integrity.

Desirable knowledge/skills

• CIPD Level 7 (or equivalent professional learning and experience).
• Experience applying HR practices across multiple international jurisdictions.

Essential personal characteristics

• Strong alignment with Lumos’ mission and values.
• Calm, pragmatic, and thoughtful approach to complex situations.
• Ability to build rapport and trust with a wide range of stakeholders.
• Strong influencing skills, with the confidence to challenge constructively.
• Sound judgment in identifying, managing, and escalating people-related risk appropriately.

Desired personal characteristics

• Collaborative and credible working with senior stakeholders.
• Ability to balance consistency with flexibility and local context.
• Comfortable working in evolving or ambiguous environments.
• Curiosity and openness to learning across cultures and contexts.

Benefits

Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include:

• Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period.
• Hybrid and flexible working with occasional international travel opportunities.
• 30 days’ annual leave plus bank holidays.
• Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay.
• Competitive employer pension scheme.
• Learning and development opportunities.
• Access to our Employee Assistance Programme for confidential wellbeing support and advice.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.  

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.  

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.  

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.   

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 2nd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.