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Are you a dog lover who has a knack for telling a great story?
We’re on the hunt for a PR Officer, who will play a key role in connecting the public with our work through compelling media coverage.
What does this role do?
As PR Officer, you’ll:
Interviews for this role are provisionally scheduled for 24th June 2026 and will take place in person at our London office.
Could this be you?
To be successful in this role, you’ll need a good amount of PR experience, with excellent communication skills, specifically the ability to write compelling stories and brief senior stakeholders. You’ll be proactive, creative, and actively seek opportunities to share good-news stories that celebrate our work. You’ll be organised and a strong multi-tasker, as this role will involve working on longer-term projects as well as reactive work. Above all, you’ll be passionate about dogs and the work we do.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
Fundraising Team
Nation Directors
Public Affairs and Communications Team
Membership Team
Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
Work alongside the Director of Fundraising to develop and implement processes and policies.
Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
Qualificationsand Education
Skills and Abilities
Accountability
Behaviours
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment.
This role is specific to being co-located on site with probation services within Enfield. Candidates must be willing to undergo a vetting form including digital ID verification technology, right to work checks, proof of identity, proof of address and a DBS. Due to the nature of the role, the successful candidate with need to include contact details for prior workplaces and personal references.
Previous experience/ understanding of probation services and MAPPA restrictions are beneficial but not essential to the role.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
Motivation to help people from all backgrounds move into meaningful work.
Confidence speaking with a wide range of people, from clients to employers.
Strong organisation skills, with the ability to multitask and manage your workload.
Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
30 days annual leave plus public holidays (FTE)
Paid company closed days at the end of the year (FTE)
Flexible, paid Wellbeing Hour every fortnight (FTE)
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
We are looking for a skilled and detail-oriented Finance Officer to join our team on a part-time, fixed-term basis.
This is an important role supporting accurate, timely and compliant financial management across RSBC. You’ll take responsibility for key finance processes including income reconciliations, journals, VAT returns, month-end preparation and audit-ready documentation.
You will work closely with the Finance Manager and wider team to help maintain strong financial controls, support quality reporting and ensure our finance processes run brilliantly. This would suit someone who enjoys getting the detail right, is confident working with financial systems and spreadsheets, and wants to use their skills in an organisation with a strong social purpose. If that sounds up your street, we’d love to hear from you.
Why work for us?
• Flexible working
• A values‑driven organisation with a clear purpose and impact
• Other benefits include an Employee Assistance Program, Perkbox and a 3% contribution towards your pension
To be there for blind children and their families with specialist support throughout their journey.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client - the voice of the world’s solar energy industry on the global stage - in the search for an exciting new addition to the team; a People and Culture Officer.
Our employer is an international non-profit organisation with headquarters in London, representing national, regional and international associations, as well as leading solar sector corporations. It aims to enable solar energy to deliver on the promise of clean, distributed power, economic development and energy access.
Joining a small, proactive and collaborative team, the People and Culture Officer will work closely with the Operations Lead and CEO as the organisation’s HR expert. Initially, the role will focus on recruitment and onboarding to support the organisation’s strategic growth. Over time, there will be scope to develop the People and Culture function more broadly. The successful candidate will have experience in recruitment, HR administration or people operations, alongside a strong understanding of UK HR and employment practices and a relevant qualification. Proficiency in Microsoft Office and online collaboration tools is essential, and experience supporting remote or international teams would be advantageous. Experience working within a non-profit, membership or international organisation would also be desirable.
You will bring solid HR experience and confidence, with CIPD qualification (or equivalent experience). Experience within a not-for-profit or scale-up environment would be highly beneficial. Alongside technical expertise, key to success in this role will be strong interpersonal skills, including initiative, proactivity, ownership, accountability, and the ability to work confidently with senior stakeholders.
This role is offered on a three-day-per-week basis, with flexibility around working patterns. It is fully remote, with occasional meetings in Canary Wharf; travel expenses for these will be reimbursed.
The Global Solar Council values diversity and welcomes applications from all suitably qualified candidates regardless of age, gender, race, disability, sexual orientation, religion or ethnic background. We aim to build an inclusive workforce that is reflective of the populations we support, and actively seek applications from those who are marginalised and underrepresented. We are committed to providing reasonable accommodations to applicants with disabilities.
Please apply in the first instance and we will contact suitable candidates for further conversations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.
About the Role
The Young Women’s Multiple Disadvantage Advocate (YWMDA) is part of our Intersectional Anti-Oppressive Team and the CouRAGEus project, an innovative pan-London programme supporting Black and minoritised young women and girls experiencing gender-based violence, poor mental health, and multiple disadvantage.
In this role, you will provide holistic, trauma-informed advocacy and support, managing a caseload of young women with complex needs. This includes risk assessment, safety planning, and multi-agency working to help clients access services, build resilience, and improve wellbeing. You will empower young women and girls to increase their safety, strengthen resilience, and access the support they need to thrive.
Job Description
As the Young Women's Multiple Disadvantaged Advocate, you will:
This list is indicative and not exhaustive. Other duties appropriate to the role and seniority may be required.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with STOP THE TRAFFIK to recruit a Head of Operations.
London (hybrid working) | Permanent | £42,856–£51,432
STOP THE TRAFFIK works globally to prevent human trafficking and exploitation, disrupting criminal networks through intelligence, partnerships and targeted prevention programmes.
This is an exciting opportunity to join the Senior Leadership Team and help shape the operational infrastructure that enables the organisation to deliver its mission and maximise its impact.
Key responsibilities:
About you:
This role would suit candidates from the charity, public or private sectors who can demonstrate transferable operational leadership experience and a commitment to purpose-driven work.
STOP THE TRAFFIK is committed to building a diverse and inclusive team and welcomes applications from people of all backgrounds, including those with lived experience.
This is a fantastic opportunity to play a key role in a growing international charity tackling one of the world's most pressing human rights issues.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
This is an exciting time to join YourStance as our impact and team grows. We’re looking for a driven and personable Partnerships and Impact Manager, someone who will be the connective tissue between our mission and the funders, organisations, and communities who help make it possible.
You will develop and manage a pipeline of grant and partnership opportunities, write compelling funding applications, and produce reports that bring our work to life. You’ll work closely with our founder, directors and communications team to amplify our reach, and ensure our story is told with the same energy and authenticity as the young people we serve.
We are looking for someone who is interested in working for a small organisation, who gets excited about mission-driven work, knows how to build and maintain long-term relationships, and can write a grant application that makes funders sit up and take notice.
About YourStance
YourStance began as an award-winning Community Interest Company, and we are now in
an exciting new chapter — having recently transitioned to a Community Interest
Organisation. We were founded to bridge the gap between healthcare and communities
disproportionately affected by violence. We deliver trauma-informed, life-saving emergency
response training — including bleed control, CPR, and psychological first aid — to young
people aged 11–25 who are vulnerable to violence, across London and beyond. Our
volunteer healthcare professionals bring the hospital into community spaces, schools, and
youth organisations, upskilling young people who are too often overlooked by mainstream
services.
We are a small, ambitious, and genuinely innovative team. We move fast, we care deeply,
and we are in the business of real change. If you want a role where your work has direct,
visible impact — this is it.
This is a new and exciting role at the heart of YourStance's growth.
YourStance are a team of experienced healthcare professionals teaching young people vulnerable to violence, how to respond to an emergency in London.
The client requests no contact from agencies or media sales.
Love bringing people together for a cause? This could be your next role.
This is an exciting opportunity to lead and grow Save the Rhino’s supporter-led fundraising. As Events and Community Fundraising Manager, you will take ownership of our challenge events programme and community fundraising activity, developing the strategy for these income streams and ensuring we recruit, engage and support the community of fundraisers who take on amazing challenges, raise awareness and organise their own fundraising activities to raise money for rhino conservation.
We operate a hybrid working model with a minimum of three days per week in our dog-friendly London Bridge office. Further flexibility can be discussed.
Read the full application pack and apply today. Applications close Sunday 21 June 2026 23:59
The client requests no contact from agencies or media sales.
About the programme: ABC Parents Programme
The ABC Parents Programme empowers parents from the most deprived wards in Enfield and Haringey to increase their confidence and improve appropriate use of services across health and social care through child health workshops and networks of peer-to-peer support for parents.
The programme is delivered in community venues by a range of staff working in children’s community health services and Child Health Champions. They are supported by multi-agency practitioners from the hospital, primary care and voluntary sectors in Enfield and Haringey.
The programme is delivered in partnership with North Middlesex University Hospital NHS Trust (NMUH), The Bridge Renewal Trust, Every Parent and Child, Public Health Haringey, NCL CCG and other local multi-sector agencies.
About the role: Child Health Community Champions
The Child Health Champions Lead will recruit and provide ongoing support to a small team of Child Health Community Champions (CHCC). This will include:
· Supporting professional development through carrying out training needs assessments of the CHCCs and identifying appropriate training
· Alongside the Project Coordinator, planning workshops incorporating CHCCs strengths
· Holding regular meetings and quarterly Wellbeing sessions with CHCCs
· Being responsible for the recruitment and deployment of creche workers where required
About you:
You will be an enthusiastic, motivated and caring individual who understands community engagement and has experience of successfully managing a community project and providing group leadership.
The Child Health Champions Lead will be employed by Every Parent & Child and will work as a member of the ABC Parents Program Team based at NMUH.
Duties/Responsibilities
1. Engaging Community Champions
· Actively recruit new Child Health Community Champions (CHCC) and support their training.
· Working with the CHCC, identify professional training needs, develop ideas through to delivery.
· Arrange regular meetings with the CHCC to provide support and seek feedback to support monitoring and the impact of their intervention.
· Liaise with the Project Co-ordinator in planning sessions/workshops, working to the strengths of the CHCC. The Child Health Champions Lead will be parent-facing, on-site at community sessions when required.
· To organise quarterly Wellbeing sessions for CHCC.
· To liaise with CHCC to manage their attendance at workshops.
· Regularly provide performance feedback to CHCC, supporting their professional development and maintaining motivation.
2. Development and Delivery of Workshops
· Attend and support all Health and Wellbeing workshops for Community Champions.
· Where appropriate, attend and/or support the workshops run by Community Champions.
· Maintain active communication with Creche workers, professionally responding to queries, and actively engaging in finding solutions to challenges.
· Where appropriate, to support the Project Co-ordinator with setting up the training room and resources, always observing Health and Safety risk to self and others.
· To maintain an accurate record of incidents arising at the workshops and report to the CEO and the ABC Parents Project Co-ordinator.
3. Engaging with Creche Workers
· Identify and recruit Creche workers, maintaining an active bank of workers on account.
· Liaise with Creche workers to ensure their attendance at workshops.
· To receive and verify invoices from Creche workers.
· To provide feedback to the Creche worker, thus ensuring they can respond effectively to the needs of the service.
4. Other Duties
· Complete DBS checks for all CHCC and to maintain accurate records.
· To understand, promote and implement Every Parent & Child’s equality policy, recognising social and cultural diversity in the delivery of services, management of facilities, contract management and staff/volunteer recruitment and management.
· To escalate Child Protection/Safeguarding concerns to the CEO and maintain an accurate record of all escalated concerns.
· To comply with the statutory provisions of all Health and Safety, associated legislations and all Trust policies and procedures, including commitment to ethical and environmentally sustainable practices.
· To be able to work flexible hours to meet service needs, including working some evenings and weekends.
· To work flexibly to meet the demands of the service.
· To undertake training relevant to the post.
· Constructively provide feedback on issues/concerns to the Project Co-ordinator and the CEO of Every Parent & Child.
· Undertake administration duties commensurate with the post.
· Contribute data regarding Champions activities for the quarterly reports and evaluation.
· Liaise with the Project Co-ordinator and the CEO of Every Parent & Child to produce data/reports as required for reporting purposes.
· Attend staff and other project-related meetings as necessary. These may be held over video and/or face-to-face in Enfield or Haringey.
· Maintain an updated mailing list, including, but not limited to, the Child Health Community Champions.
· Consistently demonstrate integrity and professionalism in carrying out the duties and be an ambassador for the service.
The client requests no contact from agencies or media sales.
What you’ll be doing:
What we’re looking for:
If this role is of interest, please refer to the full job description and person specification for further details.
To educate, inform and influence society, to establish a solidarity culture and ensure anti-racism is recognised as a core organising principle
The client requests no contact from agencies or media sales.
Purpose of the Role:
Working collaboratively with Oxleas NHS Foundation Trust the successful candidate will be responsible for planning, delivering, and evaluating structured programmes of therapeutic, educational, and recreational activities for women in acute settings, supporting recovery, wellbeing, skill development, and positive risk-taking within a safe and trauma-informed environment. Working under the established Disability and mental health team at CACT, this project is the latest example of creative initiatives produced by this successful collaboration of voluntary and public sector.
Key Responsibilities (but not limited to):
• Design and deliver a varied programme of meaningful, structured activities (e.g. creative, physical, educational, life-skills, wellbeing-focused).
• Promote engagement, motivation, and inclusion, adapting activities to meet individual needs, abilities, and risk profiles.
• Work in a trauma-informed and gender-responsive way, recognising the complex needs of women in secure settings.
• Maintain safety and security at all times, following unit policies, risk assessments, and individual care plans.
• Collaborate closely with the multidisciplinary team (nursing, psychology, occupational therapy, security staff).
• Encourage the development of confidence, social skills, independence, and emotional regulation through activities.
• Monitor attendance, progress, and outcomes, contributing to care planning, reviews, and reports as required.
• Maintain accurate records and documentation in line with organisational and legal requirements.
• Support service users to develop skills that aid rehabilitation, recovery, and preparation for step-down or discharge.
• Ensure all activities comply with health and safety, equality, and safeguarding standards.
Genuine Occupational Requirement: This position is restricted to applicants from women under Schedule 9, Part 1 of the Equality Act 2010. This is essential to provide specific services to women within acute settings who have experience trauma, often gender based violence
The client requests no contact from agencies or media sales.
Girlguiding is looking for a creative project coordinator with a background in youth programme, event and activity creation, and with experience of facilitation and coordination of youth participation opportunities for young people. We are looking to create a new offer for our 11-18 year old age group to sit alongside our current youth offer, and to do this we hope to involve the voices of girls in and out of guiding throughout this innovation and development phase.
We’re looking for someone with:
This is an exciting opportunity to make a significant difference to the future of Girlguiding and the experiences of thousands of young people across the UK.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
Are you passionate about ensuring people with lived experience are at the heart of creating change? Join Shelter as a Senior Lived Experience Coordinator and help shape and influence our campaigns, policy and communications work through meaningful involvement and co-production.
About the role
This is an exciting role within the Lived Experience Insight team, focusing on development and co-ordination of an engaging and impactful involvement and coproduction programme that delivers meaningful opportunities for people with lived experience of the housing emergency to shape and influence Shelter’s work. You will lead on planning and delivery of Lived Experience Insight across your directorate through front line delivery in the CPC Directorate and supportive line management.
Role specifics
We’re looking for someone who can lead and develop meaningful lived experience insight work that helps shape services, influence change and strengthen co-production across Shelter. You’ll work closely with teams across your directorate and nationally to coordinate insight projects, share learning and embed lived experience into decision-making and ways of working. The role requires you to support wellbeing, safeguarding and personal development for people involved in our work and helping create pathways into volunteering and employment. You’ll also design and deliver training and resources for colleagues, while ensuring activity is well monitored, evaluated and continuously improved.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Lived Experience Insight team deliver involvement and co-production activities across the organisation, which shape the ongoing design, delivery and governance of Shelter’s work. People with lived experience are involved in a range of ways, including lived experience groups, codesigning Shelter's services and campaigns, sharing decision making on staff recruitment and supporting external influencing and systemic change via consultation and coproduction with key stakeholders.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Do you have proven experience of designing end-to-end services that meet user needs and intended organisational outcomes? Then join Shelter as a Service Designer and you could soon be playing an important role within our Design team.
About the role
As a service designer, you will contribute to all stages of the design process. You will be part of one or multiple cross-functional product teams to create and improve services across our many different channels. You will work independently and in close collaboration with other roles, such as Interaction Designers, User Researchers and Product Managers to deliver tangible and measurable outcomes to our wide range of users. You will report to the Senior Service Designer.
Role specifics
We’re looking for someone with experience designing and improving services in complex environments, with a strong focus on user needs and inclusive design. You’ll work collaboratively with researchers, designers, developers and stakeholders to identify opportunities, generate ideas and shape services that support Shelter’s digital purpose. You’ll be confident facilitating workshops and conversations, communicating insights clearly and turning complex information into accessible, actionable outputs such as service maps and user journeys. With experience of prototyping, agile working and service design methods, you’ll help teams navigate challenges, support delivery and contribute to the ongoing development of inclusive, user-centred design practices across the organisation.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Design team plays a key role within Shelter by producing engaging user experiences for advice services, campaigns, fundraising and cross cutting journeys. We are user centred design leaders that collaborate across the organisation to develop digital solutions that meet user needs and organisational goals. Disciplines in the team include Service Design and Interaction Design. They work closely with other teams – particularly the Content team, Product and Delivery team, Insight and BI team and business owners in Services and Income Generation. Collectively, they set the example for Shelter in digital best practice, discovery and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.