Jobs in Harlow

Contract: 9-month Fixed Term Contract

Salary: £29,849 - £35,493

Closing Date: Tuesday 11th August 2026

Interviews will be held week commencing 17th August 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 9-month fixed term basis.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.

The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public. 

The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.

The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.

These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.

There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.

About you

• Experience of working in Supporter Care or customer focused team
• Excellent organisational skills, with the ability to plan and work to tight deadlines
• Excellent written and verbal communication skills
• Excellent interpersonal and relationship building skills
• Ability to work well with others and on your own initiative
• Ability to investigate and resolve problems
• Ability to be flexible and switch between tasks as needed
• Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
• Basic understanding of GDPR and Data Protection

What you’ll be doing

• Interacting with existing and prospective supporters via multiple communication channels
• Resolving complaints in line with our policy, escalating feedback where necessary
• Listening to and quality checking calls handled by the third-party contact centre
• Supporting with required training of the third-party contact centre call handling team
• Processing fundraising donations
• Maintaining supporter records on the Raiser’s Edge CRM system
• Helping to ensure team processes are accurate, efficient, and up to date
• Helping to ensure the team meets its service SLAs and KPIs
• Maintaining a good understanding and working knowledge of new sector regulations
• Supporting the delivery of strategic projects in line with the Supporter Care strategy

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!

Do you want to work in a role where you can support people to rebuild their lives? 

We are currently looking for a Custody and Probation HAWk workers to be based in a Prison Establishment and Probation Delivery Unit (PDU) to support The Probation Services objective in reducing reoffending. 

The fixed-term contracts (ending July 2027) we are recruiting to are based across the below:

• HMP Thameside & a London Probation Delivery Unit (PDU)
• HMP Isis & Bromley Probation Delivery Unit
• HMP Wormwood Scrubs & Kew Foot Road Probation Delivery Unit

In this role you will be assessing clients’ housing needs and take action to prevent homelessness by;

• Supporting clients to retain existing accommodation or to relinquish tenancies to avoid accruing rent arrears and debt.
• Supporting clients who will be homeless on release to access appropriate accommodation. 
• Working alongside The Probation Service to achieve set interventions to prevent homelessness 
• Working as part of a larger team based across 10 prisons and multiple probation offices 

The post requires the successful candidate to be based in prison establishments & PDU’s 5 days per week (with one home working day each fortnight)

About you 

We are looking for someone who has: 

• Some experience of working with ex-offenders and people who are homeless/at risk of becoming homeless 

• The ability to work as part of a multi-disciplinary, multi-agency team within the prison and probation environment and to maintain effective relationships with external agencies. 

• The ability to work flexibly in a changing and often challenging environment

• The ability to work to agreed deadlines and targets. 

• The ability to cope with clients with multiple needs, who may display challenging behavior. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 10 August 2026

Interview and assessments on: TBC

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Job Title: Head of Impact and Insights

Reporting to: Chief Transformation Officer

Salary Range: £50,000 -£55,000

Contract Type:  Permanent

Location: Hybrid London or Sheffield

Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

Development and delivery of the Data, Research and Impact strategy through a cascade of the overall business strategy by ensuring Felix uses robust evidence, technology and research to maximise its social impact and make effective strategic decisions.

The role provides strategic leadership for the Impact & Insights function at a pivotal stage for Felix post-merger. It will also play a critical role as we reshape and transition Data, Digital and Technology, clarifying ownership of business logic, measurement frameworks, KPIs, data quality and governance so that Impact & Insights, Technology and business owners have clear accountabilities and can build greater organisational data maturity. Through this, the role will embed data-informed decision making across the organisation, underpinned by strong governance, reporting frameworks and cross-functional collaboration.

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

• · Empowerment and leadership of the Impact and Insights team

• Act as a key member of the Data, Digital, and Technology (DDaT) Senior Management Team, actively shaping our overarching technology roadmap and ensuring our data architecture supports long-term organisational growth.

• Lead the transition of roles and responsibilities as DDAT is reshaped, ensuring Impact & Insights takes clear ownership of business logic and insight requirements while working with Technology to inform the core reporting suite and data infrastructure, creating clearer accountabilities and a stronger, more effective department.

• Own business logic, measurement frameworks, KPI design and data quality reporting, working with business owners and Technology to strengthen data governance and organisational data maturity.

• ·Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication.

• Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved.

• Establishes direction by developing strategies to attain long term goals.

• Shape and lead Impact and Insights as a strategic, trusted function that embeds a data-driven culture across the organisation.

• Lead the research, data and analytics strategy, ensuring evidence, insight and enabling technology drive impact, learning and innovation.

• Establish and embed data governance practices that improve data consistency, accountability, compliance, and the responsible use of information across the charity.

• Oversee the production of reporting and analytical outputs that turn complex evidence into clear, compelling insight for senior leaders, trustees and external stakeholders.

• Personally lead and deliver analysis for key strategic projects, ensuring robust evidence, insight and recommendations directly inform organisational priorities and decision-making.

• Work in partnership with fundraising, food and marketing teams  to ensure insight, evidence and impact reporting are embedded in planning, delivery and strategic decision-making.

• Support systems, tools and processes for effective data capture, reporting, governance and insight generation, working closely with the BI Lead and data engineering team.

• Establish and advocate for appropriate use of AI and digital tools to improve or automate analysis, forecasting, reporting efficiency or insight generation, with appropriate governance in place.

• Strategically manage the Impact & Insights budget and resources effectively, ensuring investment is prioritised to deliver the greatest value for organisational learning, performance and impact.

Essential Criteria 

• Significant senior-level experience leading impact, insight, research, functions, with a track record of using evidence to shape organisational strategy and decision-making.

• Strong experience of developing impact measurement frameworks, KPIs and reporting approaches that demonstrate organisational performance and social impact.

• Experience of improving data governance, data quality and data management practices across teams, with a clear understanding of responsible data use and data privacy regulations (eg GDPR).

• Ability to lead and develop multidisciplinary teams, creating clarity, focus and high standards across insight generation, research and reporting.

• Strong strategic communication skills, including the ability to clearly articulate asks, recommendations and trade-offs to ELT, boards and senior stakeholders.

• Experience of contributing at senior management team level, influencing cross-functional roadmaps and priorities within data, digital or technology environments.

• Practical experience of using AI or advanced digital tools to strengthen analysis, insight generation, forecasting or reporting efficiency, alongside strong consideration of ethics, governance and adoption

• Excellent stakeholder management, able to build trusted relationships across functions and translate complex evidence into clear, actionable insight for varied audiences.

• Knowledge of Impact methods including Theory of Change and Social Return on Investment.

About Working Animals International 

Working Animals International (formerly known as SPANA) is dedicated to transforming the wefare of working animals in greatest need globally By increasing access to skills, knowledge and resources and campaigning for policy change, we're building a world where working animals are healthy and valued, communities are stronger, and livelhoods are more secure. 

About this role

We are seeking a People Officer to join our Global Resources team and support processes and systems across the employee lifecycle. The role will focus on the continued development of our HR platform Moorepay, and on supporting high quality and efficient recruitment.

Contract, location and salary

This is a full-time (34.5 hours per week) role on an initial three month contrct, with possibility of extension. This is a UK based role, with attendance (up to 1-2 days per month, or more if preferred) in our London office. Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship. 

The salary for this role is £35k per annum subject to skills and experience. We offer employees a range of benefits including healthcare cashplan with Medicash.

Full details and how to apply

Please see the job description for full details including a person specification. The deadline for applications is 23:59 BST on 11 August 2026, and online interviews will be held during the week of 17 August 2026. The start date for this role is 01 September 2026. 

Join Our Team as People Support Team Administrator (10 months fixed term maternity cover)

Location: Work from Home and offices in Leatherhead and Redhill, Surrey

Salary: £28,840 per annum plus benefits

Hours: 37.5 hours per week

Contract: Full time (10 month fixed term contract starting mid October)

Right to Work: Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.

​

About you

You will love giving brilliant customer service and making a difference to our new colleagues in the onboarding process, our managers and teams. Detail and accuracy will be important to you and you will have experience of achieving this in a fast pace environment.

You will be an excellent team player and a fast learner. You will be organised, enjoy working with people and have some knowledge of HR processes, particularly in relation to onboarding.

As People Support Team Administrator, you work to support our homes with all onboarding and HR administrative queries across the full employee lifecycle, with a particular focus on onboarding.

What You'll be doing 

You'll be at the heart of our onboarding process, helping new colleagues join us smoothly and ensuring managers have the support they need along the way.

You'll:

• Support the onboarding journey from offer through to start date.
• Carry out employment checks, including DBS, references, right to work, qualifications, and occupational health clearances.
• Set up new starters on our HR system and maintain accurate employee records.
• Be a key point of contact for candidates, managers, and colleagues, providing a positive and professional experience.
• Support probation administration and employee lifecycle processes.
• Respond to HR administration and onboarding queries.
• Assist with personnel file audits and compliance checks.
• Maintain shared trackers, inboxes, and employee records.
• Support the wider People Team with administration and reporting tasks.

Is This You?

You love being organised and keeping things on track.

 You enjoy helping people and providing great customer service.

You have strong attention to detail and take pride in accurate work.

You can manage multiple tasks and deadlines effectively.

You're confident using systems and learning new technology.

You enjoy working as part of a supportive team.

What We're Looking For 

You may already have HR experience, or you may be an experienced administrator looking to develop a career in People/HR.

Ideally, you'll have:

• Experience in an administrative or customer-focused role.
• Some understanding of onboarding, recruitment administration, or HR processes.
• Knowledge of employment checks such as references, DBS, and right to work documentation would be beneficial.
• Strong IT skills, including Microsoft Outlook and Word.
• Excellent communication skills, both written and verbal.
• The ability to handle confidential information professionally.
• A positive, proactive, and flexible approach to work.

Experience within a care organisation or knowledge of CQC recruitment requirements would be an advantage, but it isn't essential.

Why Us?

By ensuring smooth onboarding, accurate records, and excellent support, you'll help new colleagues feel welcomed, valued, and ready to do their best work.

And when people have a great experience joining us, everybody benefits.

If you're looking for a role where you can combine administration, customer service, and people support in a friendly and purpose-driven team, we'd love to hear from you.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010

Interim Fundraising Officer 

Fundraising & Engagement | Remote (UK-based)

Salary: £18,000 per annum (0.6 FTE, based on a full-time equivalent salary of £30,000)

Hours: Part time (21 hours per week to be worked over 3 or 4 days)

Location: Home-based in the UK with occasional paid travel to London

Contract: Six weekly rolling contract. This is a temporary position providing cover during a period of long-term leave within our team.

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.  As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Fundraising Officer who can translate our work into credible, effective and powerful fundraising messaging and establish positive relationships with all stakeholders to ensure all projects are delivered on time, on brand and on budget.

About the Role

We're looking for an enthusiastic, organised fundraiser with excellent project management skills who can work independently to deliver key cash fundraising programmes across our fundraising portfolio. This includes appeals, mid-value donor stewardship, publications and merchandise. Alongside helping to grow income, this role supports the development of strong, long-term relationships with our supporters, ensuring they feel valued, informed and connected to the difference their fundraising makes.

Important Information

· This is a UK-based role

· Applicants must have the Right to Work in the UK

· We are unable to offer sponsorship

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Friday 14th August 2026 at 09:00 (BST)

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert. 

Thank you for your interest in Population Matters.

#interim fundraising officer #fundraising #fundraising officer #fundraiser #fundraising and engagement #fundraising #fundraising officer #fundraising #fundraising officer #fundraiser #fundraising and engagement #fundraising #fundraising officer

The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

Every week, somewhere in England or Wales, a child experiences something they didn't think was possible. For almost 30 years Panathlon Foundation has created opportunities through inclusive sport for disabled and disadvantaged young people. Demand for our work continues to grow and we're looking for an outstanding Head of Fundraising to help us create opportunities for even more young people. This isn't simply about raising money, it's about creating opportunities.

Role Purpose

To lead Panathlon Foundation's fundraising strategy, securing sustainable income through trusts, foundations, corporate partnerships, individual giving, philanthropy, fundraising events and supporter engagement. 
Working closely with the Chief Executive, Trustees and Strategic Leads, the Head of Fundraising will develop the relationships, opportunities and fundraising culture that enable Panathlon to reach more disabled and disadvantaged young people through inclusive sport.

Why This Role Exists

Panathlon already benefits from committed funders, valued supporters and an experienced bid writer. This role has been created to take fundraising to the next stage of its development by providing strategic leadership, coordinating fundraising activity across the organisation and building sustainable income for the future.

Key Responsibilities

• Lead and deliver the fundraising strategy.
• Develop income from trusts and foundations.
• Build corporate fundraising relationships that generate sustainable income.
• Grow individual giving and philanthropy.
• Develop community fundraising and fundraising events.
• Lead supporter stewardship.
• Coordinate fundraising activity across the organisation.
• Manage the specialist bid writer and future fundraising resource.
• Report progress to the CEO and Trustees.

Organisation-wide Fundraising

Chief Executive – Strategic relationships, major donors and key introductions.
Head of Fundraising – Fundraising strategy, income generation, stewardship and coordination.
Strategic Leads – Programme partnerships and identifying funding opportunities.
Bid Writer – Funding applications and grant reporting.
Trustees – Advocacy, introductions and fundraising support.

Person Specification

Successful fundraising experience; strategic thinking; relationship building; communication; leadership; planning; collaborative, authentic, resilient and values-driven.

Three-Year Vision

A mature, coordinated fundraising function with diversified income, stronger supporter relationships and the financial resilience to enable Panathlon to reach significantly more disabled and disadvantaged young people.

Apply with your CV and a covering letter.

In your covering letter, please indicate:

Why you want to work for Panathlon Foundation.

Your most significant fundraising achievement.

How you would help grow Panathlon's fundraising over the next three years.

to https://bit.ly/PanathlonHoF

Remote work with occasional on site meetings also possible.

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We are seeking a Housing Officer to join our professional yet friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behavior, tenancy engagement to all our residents

As part of your role, you will have a patch of around 250-300 properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders.

Who we’re looking for

To be successful in this role you will have proven experience and skills in the following areas:

• Housing management experience
• Experience of following through legal proceedings / transferable skills
• Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
• Knowledge of relevant housing legislation
• Excellent customer service skills, communication and time management and planning skills. 
• Problem-solving skills and negotiation/influencing skills are also key for this post.

Main areas of responsibility

Please refer to the attached Job Description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

The Administration Co-ordinator is a pivotal role at the heart of
Neuroendocrine Cancer UK. As part of the Operations team, you will help create the strong
organisational foundations that enable our charity to deliver meaningful support, drive
awareness and improve outcomes for people affected by neuroendocrine cancer.

Working closely with colleagues across operations, fundraising, communications and
patient support, you will provide high-quality administrative and coordination support that
keeps the organisation running efficiently and effectively. No two days will be the same;
from coordinating projects and maintaining accurate records to improving processes and
supporting colleagues across the charity, your work will have a direct impact on our ability
to achieve our mission.

We are looking for someone who genuinely values the power of excellent administration
and recognises that great organisations are built on strong systems, careful planning and
exceptional attention to detail. You will take pride in producing accurate, high-quality work,
spotting the small details that others might miss, and ensuring information is organised,
reliable and accessible.

Alongside excellent organisational skills, you will be proactive, adaptable and solutionsfocused,
enjoying the variety that comes with supporting a busy, growing charity. You will
thrive on bringing order to complexity, balancing competing priorities with confidence, and
finding practical ways to make things work better.

Above all, you will be someone who enjoys helping others succeed. By keeping processes
running smoothly, anticipating what colleagues need and providing dependable support,
you will play an essential role in enabling every team across the organisation to deliver their
very best work. You will recognise that every task - whether routine or complex - has value,
approaching each with the same professionalism, care and attention to detail because you
understand the difference that excellent administration makes.

If you're someone who takes pride in creating order from complexity, enjoys supporting
others to succeed and believes that outstanding administration can make a real difference,
we'd love to hear from you.

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Diversion Keyworker to join our team in Finsbury Park.

Location: Finsbury Park

Salary: £28,000 - £32,000

(Please note that we advertise the full salary band for our roles in order to provide full transparency about what salary can be achieved in this role. Any offer that we make will be within this band, and based on the level of skill and experience that you bring.)

Contract: Fixed term contract until March 2027 with the potential to extend

Hours: 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

The Minerva Diversion programme began as a two-year pilot programme launched in July 2019 and funded by MOPAC (Mayor’s Office for Policing & Crime). The aim was to drive multi-agency working between the police, Voluntary Community Sector (VCS) service providers and other statutory partners and was part of a wider programme of work to develop a whole system approach to identifying and addressing the needs of women involved in the criminal justice system in London. The Diversion programme integrates a short-term, holistic package of support for women with an out of court disposal, to improve outcomes for the woman and offer officers and the Crown Prosecution Service a robust alternative pathway other than prosecution through the courts.

The Keyworker will aim to divert women from the traditional criminal justice process, motivating them to engage in positive community activity to allow them to leave safer lives, free of crime through a range on in-reach and community-based options. You will advocate in the custody suite for police to caution women instead of charging them and coordinate appropriate community interventions to enable the woman to meet the objectives set out in their tailored Support Plan.

Key responsibilities

• Provide an in-reach service to women in the custody suite, advocating for the police to caution women instead of charging them.

• Conduct an initial rapid assessment of women’s needs and develop an Individual Support Plan for clients given an out of court disposal, that seeks to address their mental, physical, and sexual health, housing, substance misuse, relationship, education/training/employment, parenting, financial and cultural needs, and provide signposting and referrals in line with this plan.

• Meet women as required face-to-face, providing emotional and practical support, aiming to reduce re-offending and encourage desistance for the women.

• Develop and maintain professional relationships with all partner agencies including the Metropolitan Police Service, Health, Housing and Local Authority, and work appropriately within MARAC and Safeguarding Adults and Children frameworks to identify and manage risk.

About You:

To be successful as Diversion Keyworker you will have an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the criminal justice system and the ability to see how violence against women and girls interlinks to women in the criminal justice system.

In short, you will have: -

You will bring proven practice of working with women experiencing issues related to offending (e.g. homelessness, substance misuse, domestic abuse, mental health or other relevant work area) preferably within criminal justice setting. You will be able to demonstrate your experience of conducting needs and risk assessments and of risk management crisis management skills and an ability to cope in stressful situations. You will show forth your ability to manage a caseload and a top-quality skill set with prioritising and organising your own workload.

You will be a self-starter uniquely able to undertake working independently and at times be managed remotely. That said, you will have a proven record of collaborative and working partnership with relevant statutory and voluntary groups, demonstrating the ability to develop and maintain strong constructive working relationships.

How to apply:

Please apply with an up to date copy of your CV and a cover letter.

• Closing date: 16th August 2026

• Interviews will take place on a rolling basis so we recommend that you submit your application as soon as you are able to do so

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

**************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Business Support Administrator

£30,000 per annum | Permanent | Full Time
Blackfriars, London | Office Based (5 Days Per Week)

Wandle Housing Association is looking for a proactive, organised and customer-focused Business Support Administrator to join our Health, Safety & Facilities team.

As the first point of contact for visitors, you'll play a key role in creating a professional first impression while providing vital administrative and facilities support to colleagues across the organisation.

This role would suit someone with reception, front of house, concierge or customer service experience who enjoys working in a busy office environment.

What You'll Be Doing

• Providing a professional front of house and reception service.
• Welcoming visitors, issuing security passes and managing meeting rooms.
• Delivering excellent customer service to internal and external stakeholders.
• Supporting the business with a variety of administrative tasks, including occasional minute taking.
• Managing post, office supplies and stock levels.
• Supporting Health & Safety and Facilities activities, including office inspections and liaising with contractors.
• Acting as a First Aider and Fire Warden (training provided if required).

What We're Looking For

Essential:

• Front of house, reception or concierge experience (office experience preferred, but other customer-facing sectors welcome).
• Excellent customer service skills and a professional, approachable manner.
• Strong organisational skills and the ability to work independently and as part of a team.
• 5 GCSEs (or equivalent), including English.
• First Aid at Work qualification or willingness to complete the training.

Housing sector experience would be an advantage but is not essential. We're happy to consider candidates with around 6 months to 2 years' experience.

What's On Offer?

• £30,000 per annum
• Excellent benefits package
• Permanent, full-time opportunity
• Office-based in Blackfriars, Monday to Friday

Recruitment Process

Shortlisted candidates will complete an online TestGorilla assessment covering communication style, phone support and customer service skills (to be completed within 48 hours using a webcam).

In person interviews are planned for Monday 10th August and Wednesday 12th August. We're ideally looking for someone who can start mid to late August, so applicants with a maximum two-week notice period are encouraged to apply.

If you are interested in the role, please ensure as much of the essential experience is clearly highlighted (where possible) in your CV in bullet points under your previously worked at organisations and send it to  before Thursday 6th of August.