Jobs in harrow
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group is delighted to be supporting an established and award-winning human rights charity in recruiting an Interim Director of Finance & Operations to provide leadership during an exciting period of transformation.
You will join a collaborative and passionate Senior Management Team, leading the Finance, IT, and Estates functions, and contributing at Board level to strategic decision-making. This is a hands-on, high-impact leadership position offering the opportunity to work alongside sector-leading trustees and senior executives.
Key responsibilities of the role:
- Provide clear, actionable financial advice to the Senior Management Team and Board to support long-term strategic decision-making
- Conduct detailed income and expenditure analysis, identifying trends, risks, and opportunities
- Review and provide guidance on modernising financial systems and processes across the organisation, including driving IT and digital transformation to improve efficiency and reporting
- Offer day-to-day management, mentoring, and support to the Finance, IT, and Estates teams, ensuring smooth operations and clear priorities
- Stabilise the charity’s estates, including overseeing negotiations and planning around decommissioned premises, developing operational plans for regional teams, and securing tenants to co-share premises
- Ensure statutory reporting, compliance, and governance requirements are met
- Act as a trusted advisor to trustees and senior executives on financial, operational, and strategic matters
Ideal candidate profile:
- Qualified Accountant
- Proven track record as a senior finance leader within the charity sector
- Executive-level experience in delivering digital transformation and improving operational efficiency
- Strong leadership skills with the ability to inspire and engage teams
- Exceptional stakeholder management and Board-level communication skills
Agency reference number: J90363
Location: London
Duration: 3- 6 month interim assignment
Pay rate: £400 - £425 per day
Working hours: Full-time
Working pattern: Hybrid
Start date: August
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Success Club
Success Club is a London-based growing charity dedicated to supporting children and young people who are at risk of disengaging from education. Our mission is to empower children and young people who are at risk of under-achieving to fulfil their potential. We aim to help them rise up above their negative behaviour patterns and environments, through a series of reflective learning, confidence building and positive behaviour led programmes that have mindfulness at their heart; these can be delivered directly into schools (educational settings), online or through effective partnerships.
Our vision is to create a future where every at-risk youth thrives, enabling a society filled with successful children and young people. Our aim is: ‘no child left behind’.
About the Role
We are looking for an experienced and enthusiastic Fundraiser to join our friendly team. We seek someone who feels passionately about our mission, to help us to drive income and ensure Success Club can continue to change lives, by building strong engagement with our donors and fundraisers. You will build on our past successes by managing existing relationships with, and making new grant-applications to Trusts and Foundations. We are a small core team and ideas are welcomed! You will identify new avenues for fundraising, and help us explore a growing portfolio of community support, to ensure the best possible experience for individual supporters and donors.
As Fundraiser, you’ll be the first point of contact for all inbound fundraising enquiries—whether by email, phone or at in-person events. You will nurture relationships with our existing individual and corporate supporters and identify and cultivate prospective donors.
You’ll be proactive and organised, passionate about delivering outstanding supporter experiences, and will have a strong understanding of the charity sector. Familiarity with fundraising databases or CRMs is also a plus.
The role will involve representing Success Club at occasional meetings and events, where you’ll be well supported by our existing team of Trustees and the CEO & Business and Operations Manager. There may be occasional out-of-hours work required. You’ll be a strong communicator and natural networker who enjoys building relationships and presenting.
Measures of Success
■ Strategic Communications – Delivering compelling, high-quality written applications, proposals, and reports to funders, alongside excellent verbal communication with stakeholders and partners.
■ Supporter Stewardship – Proactively identifying and cultivating relationships with high-value supporters, including trusts, foundations, and corporate sponsors, to increase engagement and secure long-term support.
■ Bid Development – Writing successful funding bids and grant applications that align with funder priorities and Success Club’s mission, achieving or exceeding income targets.
■ CRM/Data – Maintaining accurate and comprehensive records of donor interactions, applications, and outcomes in line with GDPR, enabling effective pipeline management.
■ Events & Representation – Attending and supporting community, corporate and networking events to raise the charity’s profile and create new funding opportunities.
Fundraising Executive Responsibilities
■ Deliver Against Fundraising Targets – You will work to a pre-agreed fundraising target, with a focus on generating income through writing high-quality funding applications to trusts, foundations, and corporate partners.
■ Be a Welcoming First Point of Contact – Provide a professional and helpful response to all supporter and donor enquiries across phone, email, and in-person interactions.
■ Individual Donor Strategy Development – Design and implement innovative and tailored supporter journeys to retain and grow donor engagement, particularly for high-value funders.
■ Third-Party Fundraising – Act as the key contact for all independent fundraising initiatives and offer advice and tools to maximise their success.
■ Reporting – Produce regular and accurate fundraising performance and pipeline reports for internal use and funder updates.
■ Funding Applications – Take the lead on writing compelling, well-researched funding bids to trusts, foundations and corporate partners, including tailored proposals, reports, and budgets.
■ Represent Success Club – As required, attend meetings, relevant seminars, pitches, and external events to represent the charity, network with potential funders, and raise organisational visibility.
■ Values and Culture – Uphold and model Success Club’s values of inclusivity, empowerment, and mindfulness in all aspects of your work.
■ Sector Awareness – Stay up-to-date with sector trends, funding opportunities, and changes to grant-making practices and regulations.
The client requests no contact from agencies or media sales.
Job Title: Peripatetic IDVA
Service/Division: Domestic Abuse Services
Reporting to: Mobilisation and Implementation Manager
Direct reports: None
Salary: £26,000 - £32,000 per annum
Hours: 35 hours (1-2 days per week working from home depending on placement)
Location: Various locations across London; including some time spent in Hammersmith
Contract Type: Permanent
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
Advance delivers nationally accredited, high quality domestic abuse services across London. Advance's domestic abuse services are community based and include local authority commissioned advocacy services, co-located projects in a range of settings such as housing and children’s social care, and specialist projects for victim/survivors with different intersecting needs including children and young people.
As a Peripatetic Independent Domestic Violence Advocate (IDVA), you will provide front line support across Advance’s domestic abuse services, covering vacancies across teams to ensure service delivery remains effective and consistent. You will cover a range of roles all involving advocacy and support of people experiencing domestic abuse; some roles may also involve co-locating with partner agencies, delivering training or undertaking triage and assessment work. Your office location and pattern of work will change depending on your placement however all roles offer the opportunity for some hybrid working.
This role is an excellent opportunity to develop skills, knowledge and experience in a range of settings and would suit someone who is passionate about advocating for victim/survivors of domestic abuse. You will thrive in fast-paced environments and enjoy the diversity of working across a range of roles within different teams. An excellent understanding of domestic violence and its effects on women and children is essential, alongside some past experience working directly with victim/survivors of domestic abuse.
About You
To be successful as the Peripatetic IDVA you will need the below experience and skills:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge of safeguarding and legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Thursday 11th September 2025*
· Interviews are taking place w/c 22nd September
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
· An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
· Additional days off to celebrate International Women’s Day, and for religious observance and moving home
· Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
· Pension scheme
· Enhanced maternity/adoption provision
· Access to our Employee Assistance Programme
· Employee eye-care scheme
· Clinical supervision for front line staff and first line management roles
· Refer a Friend Scheme - £250 for each referral who passes probation
· Organisation wide away days
· Thorough induction and training
· Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.
The client requests no contact from agencies or media sales.
Are you passionate about justice and eager to make a meaningful impact? Do you want to qualify as a Civil Liberties / Human Rights / Public Law Solicitor at Deighton Pierce Glynn?
Join the Deighton Pierce Glynn (DPG) team as a Paralegal in either our Bristol or London office! Deighton Pierce Glynn aim to use law to empower our clients to challenge abuses, failures, and other unlawful conduct by the government and those with power.
All our staff are committed to this aim and work in a friendly and collegiate way to achieve this. The firm is divided into two departments:
- The Action against the Police department’s work focuses on private law actions against state agencies including the police, the Ministry of Justice and the Home Office, as well as inquests touching upon state-related deaths and some public law cases.
- The Public Law department’s work focuses on judicial review claims against public bodies but also includes some private law work in particular against the Home Office and in relation to discrimination claims.
About the Roles: We are seeking a dedicated full time Paralegal to work in our Bristol Actions Against the Police (AAP) department and three Paralegals to work in our Public Law Department, one being based in London and two in Bristol. After 12 months provided you achieve certain criteria the job will progress to a training contract. We structure our training in this way to ensure once qualified you are able to work at a solicitor level.
Why Join DPG? DPG is one of the best Civil Liberties / Administrative Law / Human Rights firms in the UK. We are top rated in the Chambers & Partners and Legal 500 directories. Last year the Times ranked us as one of the top human rights firms in the UK. We are widely recognised and admired for our client focused approach, as well as our commitment to creating a great place to work.
Our Values: Our aims and values which govern what we do can be found on our website
In our pursuit of aim to employ the best people we can, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from a minoritised background to apply for this role.
Learn More About Us: To discover more about who we are, our values, and the work we do, visit our website:
Full details of the person specification can be found in the Application form and the job description
London Salary: £28,400 per annum
Bristol Salary: £26,700 per annum
Closing date: Midday on Thursday, 11th September 2025
Applications received after this time cannot be considered.
Interviews: Shortlisted candidates will be invited for a skills test and interview during the week of the17th to 23rd September.
Final interviews: Will take place on the 25th and 26th of September for the London Paralegal role and the week of the 6th of October for the Bristol Paralegal roles.
Don’t miss this chance to be part of a team that’s committed to making a difference. Apply now and contribute to the pursuit of justice at DPG.
If you have not heard back from us by the week of the 15th of October, you will not have been successful in your application for these roles.
Please do not hesitate to apply for any future roles with us and we thank you for taking the time to apply to DPG Law.
We value all our applicants, however due to the high volume of applications we receive, we are unable to respond personally to every applicant.
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.




The client requests no contact from agencies or media sales.
Are you looking for a fulfilling & rewarding career?
Vibrance has exciting opportunities for Minibus Driver to join our Blue Skies team in Tower Hamlets.
Candidates applying must have a D1 Minibus licence.
You will join us on a full-time, permanent basis Monday to Friday, working 40 hours per week, 8:00am- 5:00pm Monday to Friday (Part-Time, Relief hours are also available). In return, as our Driver you will receive a competitive salary of £25,000 per annum.
Vibrance is a registered charity supporting adults with additional needs in London and Essex.
We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.
About our Driver role:
As a Driver, you'll be driving adults with special needs to and from our day service and local activities. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip.
The service will cover daytimes and will include leisure activities i.e. swimming, community visits, bowling, museums, local parks/farm trips, in house activities including drama and virtual sessions.
Applicants need to demonstrate a good understanding of the importance of empowerment and choice to individuals and their independence.
You will have excellent communication skills and be able to work alongside a passenger assistant member.
You will have a caring and calming nature.
Be willing to have an enhanced DBS and medical check completed.
Skills and experience of our ideal Driver Community Access Worker:
- A caring, patient nature
- D1 licence licence with no more than 6 points.
- The ability to follow instruction
- Adopt a flexible approach to their work
- A willingness and desire to develop
- Be a Team Player
- Effective communication skills in written and spoken English
- Desire to want to make a difference
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
- Refer a Friend scheme
To join us as our Minibus Driver, please click apply below – we’d love to hear from you!
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities
Salary: £32,000-£36,000
Contract: Full Time
Location: London hybrid – 2 days per week
Closing date: 18th August
Benefits: 30 days holiday per year, plus bank holidays, 5.5% employer pension contributions, flexible working
We have a great opportunity for a Trusts Officer working for a wonderful health charity. This role is an excellent opportunity for someone with Trusts fundraising experience to manage their own portfolio of funders, leading on all stages of the cultivation cycle from prospect identification to stewardship to retain existing supporters and generate new business.
Proactive and tenacious, you will enjoy building relationships with funders via phone and email, using this insight to craft compelling and high-quality funding proposals and update reports which match funder interests.
To be successful as the Trusts Officer, you will need:
- Experience in creating bespoke written proposals and impact reports, with a track record of building and managing a pipeline of funders
- Excellent written and verbal communication skills and attention to detail
- Robust IT skills with experience using a CRM database or equivalent to update and maintain accurate donor information.
If you would like to have an informal discussion, please call Emma and quote the reference 2680EI
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
We’re recruiting a Governance Manager for a leading national charity in the adult social care sector. This is your opportunity to shape governance at the highest level, influence decision-making, and ensure robust systems underpin life-changing work.
This is a remote role with National travel. You must be able to travel to Watford, St Albans, Gloucester, West Midlands & North Yorkshire. This would be no more than four times a quarter.
Why You’ll Love This Role As Governance Manager, you’ll:
- Work closely with the Chief Executive, Chair, and Board of Trustees to ensure strong governance and compliance.
- Oversee board and committee meetings, from agendas to high-quality minutes.
- Lead the charity’s policy framework and ensure all policies are legally compliant and clearly communicated.
- Have oversight of major programmes/projects, ensuring performance reporting aligns with strategic priorities.
- Manage and develop a small, dedicated team.
- Play a central role in family and member engagement, ensuring stakeholders’ voices are heard and acted upon.
You’ll be part of a values-driven, collaborative culture where your expertise will have real impact — and where you’ll be supported to develop and grow.
What You’ll Bring We’re looking for a Governance Manager who can:
- Demonstrate strong understanding of governance, compliance, and charity regulation.
- Confidently support and engage senior stakeholders, including Trustees.
- Write clear, professional reports and take accurate minutes at a senior level.
- Organise multiple priorities and meet deadlines with ease.
- Bring experience of project or programme oversight.
Desirable:
- PRINCE2 or equivalent project management qualification.
- Experience working with membership models.
About the Organisation Our client is a respected national charity, committed to supporting adults with care needs, their families, and communities. Their mission is simple: to empower people to live fulfilling lives. They operate in line with the Charity Commission Code of Governance and NCVO’s ethical principles.
Inclusion Statement We welcome applications from people of all backgrounds, identities, and experiences. We are committed to building a diverse and inclusive workplace where everyone can thrive. If you need adjustments at any stage of the recruitment process, please let us know.
Apply Now If you’re ready to bring your governance expertise to a role where it really matters — don’t delay in applying. Shortlisting may close early if we receive strong applications.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)
Are you fluent in Mexican Spanish and passionate about supporting young people online?
We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.
You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.
This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.
What you’ll do:
- Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
- Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
- Spot safeguarding concerns and act swiftly using our established procedures.
- Engage with and moderate our digital support community.
- Collaborate with our wider team to shape content and campaigns that reflect youth voices.
- Represent Ditch the Label’s values with integrity, authenticity, and empathy.
What you’ll bring:
- Fluent written and spoken Mexican Spanish (essential)
- A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
- At least 3 years of experience supporting young people aged 12–25
- Solid understanding of youth safeguarding practices
- Strong digital communication skills, including confident writing and fast, accurate typing
- A genuine passion for empowering young people
Bonus points if you:
- Can write or review online support guides and resources
- Are confident gathering testimonials or impact data
- Speak other languages beyond English and Mexican Spanish
- Are open to filming short support videos or participating in live Q&As
Why join us?
At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.
We’re an inclusive employer and welcome applicants from all backgrounds.
REF-223326
Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment. They are now recruiting for a strong and supportive manager to help lead their Support Services. This role is initially a 6 month fixed term contract.
As Support Services Manager, you will line manage a team of frontline staff and will oversee the Support and Night services, consisting of 30 bed spaces for women with high support complex needs; the service aims to offer holistic support to these women, working alongside a range of partner organisations to facilitate a step-down move-on for women into semi-independent living. You will work to create and maintain key partnerships, continually ensuring that a high quality of service is delivered to all service users of the Project.
To be considered for this position, you must have significant housing management experience, as well as extensive knowledge and appreciation of the challenges faced by homeless women. You must have demonstrable experience of leading frontline staff, as well as significant safeguarding experience. You will also have proven working experience of contract monitoring and of setting and influencing strategy. Ultimately you will be enthusiastic, passionate and dedicated to leading a team to deliver the best quality of support to vulnerable homeless women.
Please note, the client are looking to recruit for this role as soon as possible, so please only apply if you are available immediately or have no more than a 1 month notice period. Please note this role will be Monday-Friday 40 hours a week, working 1 out of 5 weekends (time off given in lieu).
Because of the purpose of our client's work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Interviews are to take place Wednesday 10th September.
Finance Manager | 9 Months FTC | London | £40,000 - £45,000 | Hybrid - London
For a leading global NGO, we're recruiting an Interim Finance Manager for 9 months. Supporting the Senior Finance Manager and Director of Finance and IT, the Interim Finance Manager will oversee the month-end processes, balance sheet and income reconciliations, VAT returns, and budgeting and reforecasting process. Supporting the UK Finance teams, this role will consolidate management accounts and budgets at group level and provide support and analysis to help decision-making.
What you'll be doing:
- Preparation and posting of monthly journals and assisting the Senior Finance Manager in preparing management accounts, and investigating variances
- Overseeing the monthly management accounting for central support functions, acting as their business partner
- Monthly income processing and reconciliations
- Maintaining records on restricted funding
- Balance sheet reconciliations
- Monthly bank reconciliations and maintain fixed asset register
- Processing BACS payments to suppliers and compile VAT returns for sign-off
- Project work to include updating the fixed asset register, reviewing and optimising month-end processes and procedures, updating the payment processes, act as Audit contact for submitting files on the audit portal, and updating the finance manual / finance training
What you'll offer:
- AAT qualified or part-qualified accountant
- Proven experience in management accounting and reconciliations
- Experience in an international development charity or NGO
- Strong experience of Excel, and ideally Unit4 / Agresso.
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
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Provide day-to-day supervision, guidance and emotional support to helpline advisors.
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Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
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Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
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Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
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Coordinate rotas and ensure adequate shift coverage.
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Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
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Promote staff wellbeing and implement trauma-informed approaches in staff support.
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Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
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Lead on service improvement by identifying trends, risks, and areas for development.
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Monitor and analyse service data to contribute to internal reviews and funder reporting.
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Ensure compliance with data protection, confidentiality, and safeguarding standards.
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Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
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Supervisory or senior experience in helpline, casework, or support services.
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Proven ability to provide emotional and professional support to frontline staff.
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Experience in handling safeguarding referrals and risk assessments.
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Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
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Strong understanding of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Excellent interpersonal, leadership, and communication skills.
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Strong organisational skills and ability to manage competing priorities.
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Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
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Experience in monitoring, evaluation, or impact reporting is desirable.
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Commitment to equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
Future Talent supports gifted young musicians from low-income backgrounds across the UK. Join them as their next CEO and lead a mission where powerful storytelling and purposeful fundraising drive lasting impact and unlock potential every day.
Applications close: 9 a.m. Monday 8th September 2025
Location: Hybrid/London SW9 6DE (2 days per week in the office)
About Future Talent
Founded in 2004 by the Duchess of Kent and Nicholas Robinson OBE, Future Talent exists to break down barriers, create opportunities, and harness the transformative power of music to change the lives of young musicians across the UK.
With over 4.2 million children living in poverty in the UK, too many gifted young musicians are held back by a lack of access and support. We envision a future where all musically talented children, regardless of background, are empowered to thrive.
Our work is made possible through the generosity of major donors, trusts & foundations, corporate partners and sponsors, and individual supporters, whose contributions and support make our programmes possible, creating vital opportunities for young musicians.
About the role
As CEO, you will provide strategic and operational leadership to ensure we can support more young musicians across the UK.
This is a hands-on, externally facing leadership role that combines fundraising, advocacy and organisational strategy. You’ll work closely with our committed Board of Trustees, expert Advisory Group and small, passionate staff team to:
- Lead high-value fundraising activity, strengthening and diversifying our income from major donors, trusts and foundations, and corporate partners
- Build partnerships across the music, education, funding and philanthropic sectors
- Increase the charity’s visibility and voice on a national level
- Lead a high-performing, inclusive team culture
- Ensure the charity’s long-term financial sustainability and operational resilience
This is a fantastic opportunity for someone who is ambitious and excited about the impact Future Talent can have, and who brings the strategic fundraising expertise, day-to-day energy and stakeholder management skills to make that ambition a reality.
Who we are looking for
We’re looking for a confident, collaborative and energetic leader with experience working in a small charity environment and a passion for supporting young people and driving social change.
You don’t need to have been a CEO before; this could be your first time stepping into the role. What matters is that you bring the right leadership experience, values and ambition to take Future Talent forward.
You will bring:
- Proven success in delivering significant fundraising results and income growth, particularly with major donors, trusts and foundations and/or corporate partners
- Strong relationship-building skills and experience representing an organisation externally, including to funders and philanthropic partners
- Strategic leadership experience, with the ability to lead organisational growth and change
- A people-centred leadership and management style that fosters inclusion, collaboration and high performance
- Financial and operational acumen
While your background could be in youth, arts, music, education, or another area of the charity sector, a personal interest or hobby in music would be a welcome bonus.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 8th September 2025.
Role description and core responsibilities
The Office and IT Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.
This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).
Office Administration
· Act as first point of contact for general operational enquiries
· Manage post, deliveries and couriers for the Foundation
· Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved
· Responsible for ensuring office supplies are maintained and ordered as required
· Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk
· Support office health and safety, including undertaking first aid and fire warden training
· Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required
· Other general administrative support as required
IT Support
· Liaise with outsourced IT Support for devices setup for new and existing users
· Manage mobile phones for the Foundation
· Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder
· Support the Business and Governance Manager with any other IT management as required
· Support Salesforce CRM Administrator with basic Salesforce administrative tasks
· Assist in the coordination of daily operational tasks and processes
· Maintain accurate records and ensure timely processing of orders, invoices, and inventory management
· Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations
Relevant knowledge, experience and personal qualities
Knowledge & experience:
· Significant office administration experience ideally with broader experience in at facilities management and IT
· Demonstrable experience dealing with stakeholders at all levels
· Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS
· Salesforce CRM experience is desirable.
· Interest in environmental sustainability
· Charity sector experience
Personal qualities:
· A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively
· Attention to detail with the ability to maintain an excellent level of accuracy
· Highly organised and able to help organise those around them
· A people person, able to work closely with multiple stakeholders
· Excellent communication and interpersonal skills
· Willingness to learn and develop new skills
· Self-starter and independent thinker; able to solve problems and instigate solutions.
· Shows initiative and takes responsibility for own workload
· Absolute discretion in dealing with sensitive and confidential matters
The client requests no contact from agencies or media sales.