Director of Engagement and Income

Job Title:  Director of Engagement and Income

Location: Hybrid with a 1 day per week in the London Office (with national travel as needed to fulfil role requirements.)

Hours: 35 hours per week                                         

Contract type: Permanent

Salary: £100,000 per annum 

What we do: We help young people through cancer 

How we work: We’re Determined, United, Spirited and Kind  

What we’re looking for: 

What could you achieve with a standout charity brand, extraordinary supporter community, and a clear ambition to do even more for teenagers and young adults with cancer?

We’re looking for an exceptional leader to join our Executive Team as Director of Engagement and Income.

As we enter an ambitious new chapter, this pivotal role will help grow the relationships, profile, influence and income that power our mission. Building on strong foundations, a trusted brand and an extraordinary community of supporters and partners, you’ll help strengthen support for young people with cancer and ensure we have the resources needed to maximise our impact.

Leading a directorate of around 90 colleagues, you’ll play a key role in shaping our future ambitions, identifying new opportunities for growth, and helping Teenage Cancer Trust reach even more young people when they need us most.

If you’re a strategic, human-led and inspiring leader with a track record of building partnerships, engaging audiences and delivering sustainable growth, we’d love to hear from you.

Key dates: 

Applications by 17th November. 1st Stage Interview held on 25th or 26th November (online). 2nd Stage Interview held on 8th or 9th December (in person).

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role. 

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.  

• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 

• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

• Health Cashback Plan: access a health cashback plan to cover medical expenses. 

• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.  

• Discount scheme: access exclusive savings at various high street retailers and gyms. 

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  
 

Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR team. 

We anonymise applications until interview stage to ensure an equitable hiring process. We understand that some applicants may choose to use AI tools such as ChatGPT to support their application. If you do, please make sure your responses reflect your own voice, experience and motivation for joining us.

We’re looking to get to know you, so the strongest applications are those that are authentic, personal and demonstrate your unique skills, experience, and knowledge. Relying heavily on AI-generated content can sometimes overlook key requirements in the job description and may reduce how effectively your application comes across.