Jobs in herne hill
Job purpose:
The post holder will support the Digital Content Manager in implementing the Association’s digital strategy. They will create web content that is user focused, accessible and optimised for search engines. They will maintain a content schedule, coordinating activities across the organisation and will build relationships with a variety of subject matter experts. They will support the Digital Content Manager in managing the Association’s digital channels.
The postholder will play a key role in supporting the management of the Association’s digital campaigns and tracking and reporting on digital campaigns to guide improvements. They will create and edit digital designs for use on web, social media and email platforms and be responsible for working with colleagues across the Association to provide digital insight and training.
This role is based at our head office at 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key Responsibilities:
Digital
- Support the Digital Content Manager to review, develop and update the Association’s current website, and take a key role in the project to work on development of a new website.
- Support the management of the online community forum.
- Support the management of the Association app and any additional projects undertaken to further develop it.
- Act as a contact point with support agencies to swiftly resolve issues and to follow up developments.
Communications and social media
- Write and collate (including copyediting and proofreading where necessary) high quality, engaging content in line with agreed content priorities.
- Ensure content follows the Association’s brand guidelines, tone of voice and style guide.
- Work with colleagues to prepare, send and report on email campaigns on their behalf.
- Manage the Association’s social media presence, with the aim of reaching an increasingly broad audience.
- Create and edit digital designs for use on web, social media and email platforms, including filming and editing simple videos.
- Coordinate a digital content schedule across all channels for the organisation.
- Keep abreast of the latest innovations in digital communications and make suggestions for new ways of promoting the Association work and messages online.
Reporting
- Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
General responsibilities:
- Promote the benefits and impact of our digital communications internally.
- Understand and support the vision, mission and aims of the Association.
- Provide cover and represent at meetings as required.
- Contribute to team meetings and wider organisational priorities.
- Maintain and improve own competencies through continuous professional development.
- Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
- Continually seek to improve processes and ways of working to support the work of the Association.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge and experience
Essential
- Proven experience in a digital communications role
- Proven experience of using website content management systems (working knowledge of the DNN platform is desirable), including writing, preparing and uploading content, maintaining the backend and working with developers to develop functionality and solve technical issues
- In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios
- Excellent attention to detail
- Extensive experience in online copywriting and publishing
- Ability to work under pressure and to tight deadlines
- Demonstrable experience of developing and maintaining effective relationships with key stakeholders
- Demonstrable experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects
- Excellent written and communications skills and the ability to articulate complex situations to non-technical colleagues
Desirable
- Experience in a charity or similar membership organisation
- Experience of Adobe Illustrator, Photoshop and InDesign desirable
- Experience of CRM systems desirable (preferably MS Dynamics)
- Knowledge of Google Analytics and social media analytics tools
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Partnerships Executive
Location: Home based (Home working with regular meetings in London)
Salary: £30,000 to £40,000
Hours: Full Time, permanent
Reports to: Head of Corporate Partnerships
About Parentkind
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
Supporting parents beyond the school gate
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships.
Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.
Our direct support of schools
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our focus on Policy & Research
Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.
In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom).
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
Main purpose and scope of this role:
With guidance from the Head of Corporate Partnerships, you will identify, secure, and manage new corporate partnerships to fund Parentkind's mission.
You will build and maintain a new business pipeline to support a sustainable corporate partnerships income stream, targeting a wide range of partnerships (including COTY, corporate grants, commercial and strategic relationships) with regional and national businesses with the capacity to support at a 5,6, and 7-figure level.
You will carry out prospect cultivation, develop tailored proosals and pitches, and manage corporate partner relationships to secure excellent supporter experiences.
By collaborating with key internal stakeholders and securing approirate partnership opportunities, you will enhance support for parents, schools, children and young people.
Duties and key responsibilities
New Business
- Identify and research prospective corporate partners who align with Parentkind’s mission; complete due diligence and compile reports and partner profiles.
- Planning: proactively plan and drive tactical and timely approaches to potential partners.
- Proposal development: produce high‑quality proposals, applications and pitches to secure financial contributions from corporate partners.
- Lead management: respond promptly to new‑business leads, delivering excellent relationship management from initial contact to formal partnership.
- Resource development: contribute to the development and maintenance of key resources for fundraising activities.
- Community Team contribution: contribute to the Community Team’s fundraising initiatives for PTA members.
Partnership Management
- Account management: oversee and manage relationships with selected corporate partners in Parentkind’s portfolio.
- Partnership planning: create and deliver comprehensive, bespoke plans for each partnership, considering all financial and non‑financial opportunities to generate support and mutual value.
- Regular communications: hold regular meetings with partners to ensure partnership objectives are on track; propose compelling partnership content and campaigns.
- Impact reporting: create compelling reports for partners that demonstrate the impact of their contributions and support renewals.
- Coordination of contributions: coordinate gift‑in‑kind/pro‑bono contributions from partners in collaboration with internal teams.
Relationship Management
- Relationship building: cultivate relationships with prospects, developing tailored engagement strategies and keeping key contacts informed of our work.
- Partnership agreements: negotiate clear, mutually understood and appropriate contracts with new corporate partners.
- Network utilisation: leverage organisational networks for introductions and referrals; collaborate with the Head of Corporate Partnerships on network mapping; identify links to target organisations and engage key stakeholders for introductions, referrals and nominations.
- Representation: represent Parentkind at events and networking opportunities.
- Internal collaboration: foster positive relationships across the organisation, ensuring fundraising activities align with the charity’s needs and priorities.
Managing systems
- CRM management: maintain accurate and up‑to‑date records on Parentkind’s CRM (Salesforce), tracking all corporate partnerships activity.
- Monitoring and reporting: contribute to regular monitoring and reporting on corporate partnerships.
- Process management: manage internal processes related to corporate partnerships, including use of third‑party platforms.
- Record keeping: maintain and communicate detailed records of corporate partnerships activities to inform future planning and strategy.
- Finance processes: ensure all corporate partnerships income is accurately coded, allocated and reconciled in line with agreed finance processes.
- Process improvement: contribute to the development of effective processes and systems for managing corporate fundraising activities.
General responsibilities
- Ensure Data Protection procedures are followed at all times.
- Stay informed on relevant issues, educational policy and legislation affecting key audiences.
- Be flexible within the remit of the post and undertake other duties as reasonably requested by senior leadership.
- Contribute to Fundraising Department planning, reporting and cross‑team projects.
- Be self‑servicing and participate in Parentkind’s performance, development and training programmes.
- Abide by organisational policies, codes of conduct and practices.
- Be responsible for the health, safety and welfare of self, colleagues and visitors.
This job description may be amended from time to time and does not form part of the employment contract.
For person specifcation see the attached JD.
UK-based applications only will be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Self-employed Form F Assessor
Locations: East London, West London, North London, Essex & Herts
Pay - £2,250 per Form F Assessment / £37.50 per hour, plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage
We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults. New staff and workers will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.
We are recruiting sessional assessing social workers to undertake Form F assessments . Our assessments are undertaken face to face. Applicants should be able to travel across East London, West London, North London, Essex & Herts areas for assessment visits to prospective foster carers. Travel will include the following areas.
- East London
- West London
- North London
- Essex
- Herts
Key Duties for Form F Assessors include:
- To undertake and complete Form F assessments in the timescale set out in our policy and guidance.
- To visit personal referees as identified on application form for prospective foster carers.
- To ensure that all checks and references are undertaken and completed.
- To provide to the supervisor, regular written updates of the draft assessment.
- To liaise with our administrative team concerning the progress of administrative checks and completion of the Form F.
- To be available for supervision, consultation or liaison as required.
- To be available to present completed Form Fs to the virtual fostering panel and provide support to the applicants through this process.
- To be aware of our child protection procedures and immediately report any child protection matter or concerns to a TACT manager and any relevant placing authority and the area authority.
- To carry out the duties in line with our Foster Carer and Supervising Social Worker Standards and Practice Guidance.
Rates of Pay for Form F Assessors
- We will pay £2250 (inclusive of VAT) + up to £500 bonus payments (if criteria are met) upon submission of a successfully completed Form F Assessment.
- £37.50 per hour for assessments which are not completed, and any other piece of work.
Please see the Self-Employed Form F Assessor Job Information Pack for a full breakdown of role requirements.
You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England).
An Enhanced DBS check will be required for this role and will be undertaken by TACT on your behalf.
Closing Date: Sunday 5th October 2025
Interview Date: Monday 20th October 2025
Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work. As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Manager
This is an exciting opportunity to join an ambitious and talented Development team
We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.
Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis
Purpose of the role
- Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
- Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
- Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
- Ensure membership processes – including processing income - are efficient, effective and implemented consistently
- Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
- Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
- Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term
Ideal candidate
The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of delivering and marketing membership schemes
- Working understanding of admin processes relating to membership
- Ability to influence senior stakeholders and internal colleagues
- Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
- Excellent communications skills and attention to detail
- A creative and analytical approach to problem solving
- Strong IT skills, including advanced Excel.
- Enthusiasm for the issues we work on
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- Experience of working with discount providers
- Knowledge of GDPR compliance and data protection
- Experience of creating a strategy around membership schemes
- Line management experience
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Senior Philanthropy and Research Officer to work as part of our Fundraising Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.
Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continues to grow.
How you will make a difference
Reporting to the Prospect Research Manager, you will identify and qualify new prospects across Philanthropy, Trusts & Grants, and Corporate Partnerships. You will carry out in-depth research using a wide range of sources, manage due diligence processes and ensure accurate data is maintained on our CRM systems. You will also work closely with the Interim Head of Trusts and Philanthropy to steward donors and deliver exceptional supporter experiences.
To be successful in this role, you will be an inquisitive, proactive and data-driven fundraiser who enjoys uncovering insights through research and crafting compelling communications that make a meaningful difference to donors.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Your new company
My client is a well-established London-based charity, based in zone 1.
Your new role
The role is Credit Control Assistant. They offer hybrid working, 2-3 days in the office per week. The role will involve:
- Working alongside and liaising with the wider finance team
- Speaking to clients to chase outstanding debt, prioritising 60+ day balances
- Resolving queries, resending invoices where necessary
- Maintain a detailed debt recovery tracker, logging actions and outcomes
- Weekly reporting
- Escalate and document long-standing debts
- Support month-end debtor report and audit preparation
What you'll need to succeed
In order to succeed, you will need previous credit control experience, including debtor reporting and query resolution. Experience of relationship management is also key, as well as knowledge of financial systems. Previous experience of working within a team environment and supporting the wider team is also essential.
What you'll get in return
In return, you will have the opportunity to work in a supportive team, gaining valuable experience in the credit field.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job details:
- Location: FLEX office, Vauxhall, London - Flexible hybrid working with a mixture of in person and home/office working.
- Salary: £54,000 per annum subject to deductions for tax and national insurance contributions as required by law, pro-rated if part time.
- Working hours: Full time, 5 days, equivalent to 37.5 hours per week. There is also the option to work part time at 0.8 FTE (30 hours per week).
- Pension: 4%, with incremental pension contributions.
- Contract: Fixed term, 2 years (with the expectation to continue, subject to funding)
- Reports to: CEO
- People management: 4-5 staff members.
- Benefits include: 25 days holiday per year plus bank holidays (pro rata) with incremental leave (one extra day per year worked up to 5 days); extra paid days off over the end of year holiday period; enhanced maternity, adoption and paternity pay; occupational sick pay; Employee Assistance Programme, including counselling support; and opportunities for skills development
About the role
The Director of Operations will serve as a key member of the Senior Management Team (SMT) and a key driver of our organisational strength. This role leads the development and smooth running of the systems, processes, and culture that enables FLEX to deliver its mission effectively. You will oversee day-to-day operations across human resources, finance, governance, and key compliance areas such as data protection and health and safety.
Working closely with the CEO and the SMT, you will implement and continually improve our operational plans, infrastructure, and procedures, ensuring they are efficient, legally compliant, and aligned with our values. Your leadership will foster a collaborative, inclusive, and high-performing environment, enabling the team to focus on achieving FLEX’s strategic goals.
How to apply
To apply please visit our website to download the recruitment pack. Deadline: 6 October 2025, 12pm (midday).
Shortlisting: Your application will be assessed against the criteria specified in the job description. Please explain how you meet the items marked for the ‘application form’ stage.
Interview: If you are invited to the next stage of the recruitment process, your experience, ability and skills will be further assessed at an in-depth interview with the Recruitment Panel.
Staff panel: Interviewed candidates will also meet a small group of FLEX staff in a separate session. This panel is informal and will focus on values and on how you might contribute to our organisational culture. Staff feedback will be shared with the Recruitment Panel to help inform its decision.
We would be grateful if you can also complete our Equal Opportunities Form. This information help us monitor and analyse the level of diversity within the organisation in order to assess gaps and actions needed to increase reach to underrepresented groups. This information will not be used as part of the selection process and will remain anonymous.
We encourage applications from people with lived experience of the immigration system or who identify as part of marginalised communities.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in donation processing, financial reconciliation, and managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring donation compliance, driving income processing efficiency, and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.
Key responsibilities:
- Lead donation compliance: Oversee best practices and Gift Aid operations, ensuring donations are processed in line with standards, including for third-party platforms.
- Manage income processing & financial reconciliation: Take ownership of the financial reconciliation process, ensuring accuracy and transparency in income management.
- Team Leadership: Line manage the income processing side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.
What we're looking for:
- Experience in supporter or customer care, particularly in donation processing and financial reconciliation.
- Leadership skills: Proven ability to manage, inspire, and develop a team to achieve goals.
- A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
- Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in donation management.
At Sue Ryder, we’re committed to making a real difference in people's lives. By joining our team, you’ll have the opportunity to contribute to our incredible work while advancing your own career in a supportive and rewarding environment. If you’re ready to take the next step in your career, we’d love to hear from you.
Competitive Benefits Package
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
- Refer a Friend scheme - £250 payment
- Inclusion passports
- Free Period Products
- Electric Vehicle Scheme
- Healthcare Cash Plan
- Death in Service Benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- and lots more. Please visit our careers website for the full list.
Closing date: 25th September
Interview date: w/c 6th or 13th October (inc test)
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is proud to be partnering with a leading global children’s charity, in their search for a Digital Communications Manager to help drive bold change through education. As Digital Communications Manager, you’ll be responsible for growing and managing the charity’s presence across digital platforms – with a strong focus on social media (especially Instagram, LinkedIn, and TikTok).
You’ll take the content strategy and bring it to life across channels – planning, producing, and publishing high-impact content that drives awareness, advocacy, and engagement.
Key responsibilities include:
- Owning brand social media: Managing the social presence for both the charity and an affiliated education coalition – from planning to posting.
- Content strategy & creation: Developing content that speaks to priority audiences (particularly 18–24-year-olds) in fresh, authentic ways.
- Data & reporting
- Innovation & brand guardianship
Your experience (essential):
- Established experience in digital comms or social media management
- Proven ability to grow online communities and drive engagement in a work environment
- Experience working within the charity or non-profit sector
This is a role for someone who thrives at the intersection of strategy and storytelling, has strong instincts for what works online, and genuinely wants their work to make a difference.
- Salary £40,000
- 4-day working week (Monday–Thursday)
- Hybrid working: 1–2 days/week in a Central London office (5 mins from Liverpool Street)
- Generous package including pension, life insurance, home office support, cycle scheme, travel opportunities, and more
- A collaborative, inclusive team culture with regular in-house training and development
Applications will be reviewed on a rolling basis. Please apply now!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About Impetus
Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.
As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.
These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the role
Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?
Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.
This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.
The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.
We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.
Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?
For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.
Key responsibilities
Fundraising and income generation
- Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
- Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
- Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
- Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
- Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
- Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
- Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
- Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
- Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
- Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
- Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
- Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
- Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.
Personal specification
Essential
- A commitment to Impetus’ mission
- A commitment to equality, diversity and inclusion
- Experience of leading public affairs / communications / policy at a senior level
Strong track record of influencing (through policy, advocacy, communications, stakeholder relations) - Strong management skills including strategy development, people management, budgeting and impact monitoring
- Experience of leading multiple and complex workstreams to achieve measurable results
- Experience of representing an organisation externally; in meetings, media interviews and on public platforms
- Exceptional verbal and written communications skills
- Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
- Proven experience of building and maintaining influential external relationships and strategic partnerships
- Ability to motivate a team and work collaboratively, enlisting support from others
- Knowledge of the education and/ or young people sectors
Desirable:
- Experience of fundraising, including trusts and foundations
- Knowledge of digital communications
- Experience of data management and good analytical skills
- Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
- Knowledge of venture philanthropy / impact management
- Knowledge of private equity and associated industries
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
Please click here to apply.
You will need to:
- Upload a comprehensive CV and supporting statement.
- We will also share our equal opportunities form which must also be completed.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11:59pm, Sunday 12th October 2025.
Interviews
First round interviews will take place: w/c 20th/27th October 2025.
Second round interviews will take place: w/c 3rd November 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
Financial Systems Reporting Analyst
Salary: £55,000 p.a.
Contract: Six months fixed term
Department: Finance
We are supporting a not-for-profit organisation in the recruitment of a qualified and confident finance professional to join their finance team on a six-month fixed term contract. This role will provide critical analytical support to the Director of Finance on a project to enhance financial systems, streamline reporting, and strengthen planning analysis.
As part of a small, dedicated team of three staff supporting the Director of Finance, the successful candidate will play a key role in eliminating inefficient manual processes, strengthening reporting structures, and improving the quality of financial analysis that underpins decision-making.
The organisation’s finance system is SAGE 200, and the project focuses on maximising integration opportunities and enhancing the reporting functionality offered by the SAGE package.
Key Responsibilities
Lead the implementation of SAGE purchase ordering and invoice recognition modules, invoice and journal approval workflows, and the integration of Ivvy CRM with SAGE, working with the organisation’s SAGE partner.
Work with the Director of Finance and SAGE partner to develop in-house use of the SAGE Data Analytics module, strengthening monthly reporting outputs, reconciliation controls, and supporting annual budgeting and forward-planning.
Support the development of reporting outputs from the CRM system to enable pricing, cost-benefit analysis, and scenario planning for a trading subsidiary.
Candidate Profile
Qualifications & Training
Qualified CCAB accountant with at least 2 years’ post-qualification experience.
Skills & Knowledge
Strong analytical and critical thinking skills.
Advanced Excel modelling capabilities.
Experience of SAGE 200 or similar financial systems.
Proven track record in delivering process improvements and clear financial analysis.
Personal Attributes
Self-motivated, solutions-oriented, and highly organised.
Excellent communication and relationship-building skills.
Collaborative team player with a strong service ethos.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is thrilled to be partnering with our sector leading client on an exceptional opportunity for a Senior Philanthropy Manager. This pivotal role will spearhead the expansion of their major donor portfolio, driving strategic donor engagement, cultivating new relationships, and mentoring a high-performing team as they transition to a more proactive philanthropy model.
We’re seeking a dynamic major donor fundraiser leader with a proven ability to grow donor portfolios, navigate change, and inspire teams—someone who thrives on building meaningful connections and delivering measurable impact.
Key Responsibilities
- Develop and nurture relationships with major donors, identifying new prospects and deepening existing partnerships
- Lead the creation and execution of strategic fundraising plans in collaboration with the wider team
- Analyse donor data and giving trends to refine approaches and maximise results
- Deliver clear, insightful reporting to senior leadership, ensuring transparency and accountability
- Manage and coach a high-performing team, fostering a culture of excellence and innovation
Person Specification
- Demonstrated success in expanding major donor portfolios through creative and persistent strategies with the ability to manage a team to success
- Outstanding communication and relationship-building skills across diverse stakeholder groups
- Strong analytical mindset with the ability to interpret complex data and translate insights into action
- Adaptable, self-motivated, and collaborative—comfortable working both independently and within a team
What’s on Offer
- Competitive salary: £60,000
- Flexible hybrid working: 2–3 days per week in the office or attending donor meetings
- Part time and compressed working options available
How to apply
To apply, please submit your CV via the 'Apply Now' button. Kindly note that applications via email will not be considered. We aim to respond to successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set is dedicated to inclusive recruitment practices and ensuring equal opportunities for all applicants—regardless of race, sexual orientation, disability, age, or gender. We warmly welcome candidates from all backgrounds and are happy to make reasonable adjustments to support a fair and accessible recruitment process.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.
You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.
This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have proven experience of working with people living with mental ill health and complex needs, with the ability to deliver high-quality support in community and outreach settings. You will be skilled at enabling service users to achieve their goals and aspirations, using person-centred support planning, key working, and recovery-focused approaches. With excellent knowledge of the signs, symptoms, and treatments of mental illness, you will be confident in assessing when someone's mental health is deteriorating and taking appropriate action to ensure their safety and wellbeing.
In addition, you will demonstrate a sound understanding of health and safety requirements when working in the community, as well as welfare benefits entitlements relevant to the client group. You will actively promote equality, diversity, dignity, and choice in your work, respecting the rights of every service user. Importantly, you will bring strong safeguarding knowledge and the ability to respond effectively to any concerns, ensuring a safe and supportive service environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.
They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.
Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Accreditation Scheme Administrator
12-month FTC, 17.5 hours a week (0.5FTE)
£33,197 (pro rata salary of £16,598)
About us
BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.
We’re looking for an experienced administrator to help us deliver the Great Workplaces by BVA accreditation scheme and ensure it runs smoothly, efficiently, and to the highest standard.
This is a new role for BVA and will be a great opportunity for a highly organised administrator to make their mark. If you enjoy managing processes, supporting customers, and keeping everything on track, we’d love to hear from you.
You’ll be the first point of contact for enquiries about the scheme, managing applications, renewals, and assessments, and keeping accurate records of all activity. You’ll work closely with our accreditor team to coordinate schedules, monitor deadlines, and make sure every part of the process runs seamlessly.
You’ll also play a key role in supporting clients throughout their accreditation journey - from onboarding through to survey delivery and results sharing - providing excellent customer service and ensuring GDPR standards are upheld. Alongside this, you’ll help track performance, gather feedback, and contribute to the continuous improvement of the scheme.
We’re looking for someone who is proactive, well-organised, and comfortable juggling multiple priorities. You’ll have experience in a varied administrative role, strong communication skills, and the confidence to liaise with colleagues, clients, and external stakeholders. CRM or database experience will be an advantage, and above all, you’ll bring a professional, friendly approach to everything you do.
In return, we offer a supportive and collaborative working environment where your work will directly contribute to improving veterinary workplaces across the UK.
Benefits
· The 17.5 hours contracted should be worked across at least three days a week, and we’re open to discussing what days and hours would work for you.
· Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).
· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.
· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.
· Roles at BVA are hybrid. This typically means working 40% of your hours from our London office - a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.
· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).
· Opportunities for learning and development.
· A wide range of discounts from leading brands via Perkbox.
· A number of staff social events throughout the year.
· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.
How to apply
Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification. We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.
Closing and interview dates
·Closing date - 5pm on Wednesday 17 September
·Interviews will be held remotely on Friday 26 September.
We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.
BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.
No agencies please.
The client requests no contact from agencies or media sales.