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Top job
Media Trust, Remote
£28,000 - £30,000 dependent on experience
Join us to support the smooth running of our CRM and help us turn our data into insight that strengthens our monitoring and evaluation
Posted today Apply Now
Top job
Sustrans, Remote
£25859 per annum (pro rata for part time hours)
As the designer you will work as part of the team to support the production of 22 localised but visually consistent reports.
Posted today
Top job
Papyrus Prevention of Young Suicide, Remote
£30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)
Suicide Prevention Officer – London and East of England (London Based)
Posted today
Top job
Back Up, Remote
From £44,000 – £48,000 per annum dependent on experience
Corporate Partnerships Lead
Posted today
Page 1 of 13
Remote
£28,000 - £30,000 dependent on experience
Full-time
Contract (1-year fixed-term contract with potential to extend)

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

Place of work: Remote, but some travel to Central London (minimum once per month)

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation. 

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website. 

We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.

Key Responsibilities: 

Data collection and analysis:

  • Support programme managers to collect, manage and analyse data 

  • Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff 

  • Produce KPI reports and insight briefings for senior leadership 

CRM management (Salesforce):

  • Maintain and improve Media Trust’s Salesforce CRM

  • Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR

  • Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training

  • Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM

Monitoring and evaluation: 

  • Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion 

  • Assist in developing our systems and processes to support innovation through data and insight 

Project support:

  • Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries 

  • Support with ad hoc digital-related tasks that arise 

Key Skills and Experience: 

We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills. 

  • Demonstrable passion for digital, with two to three years’ experience in digital or a related field 

  • Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines 

  • Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements 

  • Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders 

  • Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools 

Desirable 

  • Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint 

  • Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail 

  • Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making

Please see the full job description attached.

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer:  

  • Remote working with a monthly co-working allowance  

  • 30 days annual leave (plus bank holidays)  

  • Flexible First employer  

  • Opportunity to work flexible hours  

  • Pension contributions  

  • 2 volunteer days each year   

  • Opportunity to attend up to two Media Trust Open Courses each year at no cost to you  

Application resources
Application Instructions

If you are interested, please submit your application by midnight on 17 August. We are using Anonymous Recruitment to reduce bias. Interviews will be in the week commencing 1 September.

The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us. 

Posted by
Media Trust View profile Organisation type Registered Charity Company size 21 - 50

We believe in the power of the media to change lives.

Media Trust logo Play
Posted on: 21 July 2025
Closing date: 17 August 2025 at 23:30
Tags: Digital, CRM, Data Analysis, Monitoring and Evaluation, Web

The client requests no contact from agencies or media sales.