Jobs in ingatestone

Permanent with Funding until July 2026

Salary: £29,855.00 per annum

Hours: 35 hours per week

We are looking for an experienced positive Activities Worker. You will be confident in your work with young people and join our dynamic, ambitious team.

The Positive Activities worker is a new role within the Children's Society East, offering a range of activities that supports a healthy alternative to managing a risks and vulnerabilities that otherwise could lead to long term substance use (inclusive of alcohol and tobacco).

This role links with our Essex Young People's Drug and Alcohol Service (EYPDAS). EYPDAS work with young people aged up to 25 years old who require support for substance or alcohol use. We neither condone nor condemn use but support young people on a voluntary basis to create a care plan that suits their needs and motivations. EYPDAS sits within the established All Age Recovery Co-ordination Service (AARCS), which we deliver in partnership with Open Road, supporting young people, adults and families affected by substance misuse.

In order to be successful with this role, you will need to be able to demonstrate that you have extensive experience of: -

Delivering diversionary interventions with vulnerable young people (8-25) on both a one to one and group work capacity. As well as working to support the family network.

Co-producing care plans with young people that are young people led, focusing on both a relational & strength-based approach.

Extensive partnership working in a multi-agency environment to ensure that the needs and wishes of the young person are heard and acted upon.

You will work as part of a team and need to be able to work in a flexible way which includes flexing their day and work location as need indicates, including being based in the locality office in Chelmsford and working in the home environment to increase convenience and accessibility

You will need to demonstrate that you have:

-A relevant professional qualification working with vulnerable children and families is desired e.g., Diploma/degree in social work, counselling qualification, professional youth worker or related NVQ or degree. Or Substantial relevant experience of working with vulnerable young people facing significant challenges within this sector.

-Experience of working with vulnerable young people and families that are hard to reach and from diverse backgrounds on both a one-to-one basis and through group work interventions.

-Experience of supporting adolescents who are dealing with complex and sensitive issues through offering advice and advocacy.

-Experience of supporting young people through Participation and Youth Voice support.

-Experience of partnership and multi-agency working.

-Experience of working on one's own and within a team.

-Experience of using IT based case management systems.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midday on 23rd July 2025. If after 14 days we have received enough applications we can close this vacancy from the 7th July onwards.

Interviews will be held on 31st July 2025.

IN1

Our partner seeks a seasoned, analytical management accountant, with experience in project accounting and finance business partnering within an international charity. This is a 1 year fixed-term contract.

Responsibilities

• Collaborate with project leads to monitor budgets and provide tailored financial insights, and regular reporting on project performance and expenditure tracking, ensuring effective resource management across funded initiatives.
• Prepare bespoke financial reports in line with external funding agreements, meeting all donor-specific compliance and deadline requirements.
• Serve as a primary contact for day-to-day finance-related queries from both UK and international colleagues, offering guidance on systems and processes.
• Contribute to the preparation of monthly management accounts, supporting senior finance colleagues in the analysis and review of organisational performance.
• Assist in the development of year-end statutory accounts and provide support throughout the external audit process, including documentation collation and response to auditor queries.

Requirements

• Part-qualified accountant with at least 2 years of experience working in a similar role within an international charity, and a sound knowledge of preparing management accounts, undertaking analysis and doing project and donor accounting.
• Strong IT and systems skills
• Strong written and verbal communication skills, a strong command of the English language and report writing ability.
• Team player, able to be supportive and manage a varied a workload with little supervision.

This role offers remote working from the UK, with the candidate expected to attend meetings in London once ever 2-3 months. This role is only open to candidates with the right to work in the UK without requiring sponsorship. This a 1 year FTC with an immediate start preferred.

Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you! 

The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.

We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency. 

Whilst this is a 6-month contract, there is the potential to extend where funding permits.

The role will include:

Leading on operational projects, including:

• Faith community engagement
  • Processing faith/ belief community registrations and maintaining records
  • Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
• Assisting with the production of the annual physical directory
• Co-ordinating the annual Affiliates Scheme
• Researching new initiatives or solutions

Supporting events, including:

• Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
• Planning bi-annual team days and any one-off events, in consultation with the Project Manager
• Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
• Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer

Leading on administration, including:

• Answering phone, email, and letter enquiries
• Purchasing of supplies and dispatch of resources
• Co-ordinating and setting up meetings
• Collating routine data and creating trackers to support operations
• Creating an annual team planner
• Taking minutes at specific meetings
• Leading on team password management
• Following up with stakeholders as required

Supporting on financial operations, including:

• Processing expenses claims and issuing internal invoices
• Paying-in cheques and paying external invoices
• Maintaining the organisational asset register
• Obtaining Gift Aid declarations

As a small, well-respected charity in the criminal justice sector, we offer staff:           

• Opportunity to gain experience in the criminal justice sector, including a prison visit
• Remote working
• Working in a small, supportive team
• Regular team days

The full Job Description and Person Specification can be found on the attached.

Should you have any questions about the role, please get in touch by email. 

 The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible. 

Homeless Link are seeking a Senior Policy Manager to join our Social Change directorate which leads the policy influencing and thought leadership activities within the homelessness sector and beyond.

Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

The policy team works to ensure we represent the voice of our members across all our strategic influencing. This is a dynamic role in which you’ll oversee policy activity, build relationships with our members, service providers, local authorities, civil servants, parliamentarians, and other key strategic stakeholders, and drive forward the visibility and impact of our policy work. You will be responsible for line managing the Policy Managers alongside the development and advancing of our policy positions. You will work across the team and with colleagues across the organisation to support the delivery of influencing campaigns and activity. This role is pivotal to achieving our vision of ending homelessness.

The successful candidate will be an excellent project manager, have strong communication and relationship building skills, experience in policy development, and knowledge of the current policy context in relation to homelessness. If you want to be at the forefront of change – this is the right job for you.  Visit our website for full details of the role and how to apply.

We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

One of the UK’s most inspiring and best-known faith-based organisations, is looking for a passionate and meticulous Training Programme Facilitator to be part of the team at Hadleigh Training Centre Essex.

Hadleigh Training Centre has been providing training opportunities since 1990 for adults with additional support needs. There are currently approximately 160 trainees who attend the training centre, following personalised pathways to meet a range of outcomes. All training is designed to maximise progression opportunities, whether this be in particular vocational skills, or transferable life skills such as motivation, self-esteem and confidence.

Key Responsibilities:

As Relief Training Programme Facilitator, you will be responsible for delivering high-quality training activities for all trainees, embedding a person-centred approach within training activities, focusing on each trainee’s strengths and opportunities to increase independence. You will be required to provide comprehensive reports on each trainee’s engagement and progression towards their goals, including feedback on existing strategies within individual learning support plans. 

The successful candidate(s) will be able to demonstrate:

• A passion to be a part of the delivery of high-level training programmes to transform the lives of those we engage with, with previous experience of having worked successfully in a learning environment.
• An awareness of the barriers faced by adults with additional support needs.
• Good communication and interpersonal skills, particularly when it comes to developing good working relationships and building trust.
• The ability to identify a range of approaches when planning and delivering training to recognise individual needs.
• An awareness of relevant regulatory and compliance requirements such as health and safety, data protection, safeguarding, equality and diversity.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure check for the adult workforce.

For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Working hours: Relief role - As and when required 

Closing date: 23 July 2025

Interview Date:  To be confirmed

One of the UK’s most inspiring and best-known faith-based organisations, is looking for an enthusiastic and dedicated Assistant Manager to be part of the team at Hadleigh Training Centre Essex.

Hadleigh Training Centre has been providing training opportunities since 1990 for adults with additional support needs. There are currently approximately 160 trainees who attend the training centre, following personalised pathways to meet a range of outcomes. All training is designed to maximise progression opportunities, whether this be in particular vocational skills, or transferable life skills such as motivation, self-esteem and confidence.

Key Responsibilities:

The Training Centre Assistant Manager will be responsible for understanding and actively monitoring all contractual and other relevant compliance requirements of all trainee funded placements.  You will also be required to act as lead on the development and implementation of systems and processes to ensure these contractual requirements are met and recorded. This will include developing guidance materials and delivering training as required in order to support the HTC team. You will oversee operational monitoring of expenditure and income against the agreed set HTC budget and provide regular reporting on financial performance.
 

The successful candidate(s) will be able to demonstrate:

• A passion for developing and delivering transformative training programmes, with strong previous experience of having worked successfully in a similar role supporting the learning of adults with additional support needs.
• Strong previous experience of successfully delivering training programmes ensuring all contractual requirements are fully met.
• A strong understanding of adult social care funding streams, with demonstrable strong ability to monitor expenditure against budgets, and deliver accurate and timely financial reporting as required.
• Demonstrable strong experience of successfully leading and managing staff, including recruitment, development and performance management

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced Adult BS Disclosure.

For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum 35 hours per week, working 08:30 - 17:00 Monday to Friday

Closing date: 10 July 2025

Interview Date: 23rd July 2025

The Fundraising Executive will have a vital part to play in communicating and building relationships with Fight Bladder Cancer’s (FBC) supporters and fundraisers, as well as reporting on financial income and data to the Fundraising Manager. The role primarily involves contributing to FBC’s In Memory, Individual and Regular Giving Strategy, together with monitoring and managing income from online platforms and managing challenge events.

The post holder will need to be a competent, IT literate, passionate and very organised individual. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team. 

Location: Home-based, with occasional travel to Respect’s or SafeLives’ offices in London/ Bristol, and other meeting locations including staff meetings twice a year

Responsible to: Drive Data Team Manager

Salary: £35,614 Per Annum starting salary. Respect salary banding point 32-34, £35,614- £37,489 (a London Allowance of £3,299.00 will be applied to employees who live in London) 

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.

Hours: 37.5 Hours per week; Monday – Friday 9am – 5pm 

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding. 

Benefits: 

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date: 21st July 2025, 17:00 

Interviews to take place: week commencing 28th July 

About the role:

The Senior Data Analyst will be responsible for supporting the Drive Data Team Manager and Senior Managers within the Drive Partnership to ensure data and reporting remains rigorous and robust, and informs recommendations across the Drive Programme and partners. You will do this by taking a lead role on the ongoing data collection, analysis, research design and delivery of our work across the Drive Programme workstreams.  The Senior Data Analyst will also act as a liaison between data teams within Respect and Safelives where there is identified workstreams that cross over. 

The Senior Data Analyst will manage the Drive Data Analysts to ensure high quality data collection, reporting, quality assurance, analysis, and maintenance of Drive programme data, including data collected via the projects Case Management Systems you will use data and information to influence policy and inform practitioners, commissioners, and government about the sector. This is a great opportunity to see our data and research inform and improve the response to domestic abuse. 

About you: 

• Experience of analysing and drawing meaning from large quantitative data sets, including the advanced use of Excel 
• Experience of developing and managing Case Management Systems and the reporting from the system 
• Excellent analysis skills with a strong ability to identify key themes in complex material, test interpretation and ensure that messages are relevant to practice and policy contexts
• Experience of effective line management of people with a diverse range of needs, expertise, backgrounds, and communication styles
• Confident communicating clear practice and policy implications from data and evidence and presenting them in a range of formats to both specialist and non-specialist audiences.

About Respect

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

About The Drive Partnership 

Formed by Respect, SafeLives and Social Finance, The Drive Partnership is working to transform the national response to perpetrators of domestic abuse; working to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim-survivors, including children and families.

How to apply  

You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.

For an informal discussion about the role, please contact our HR Team directly  

Closing date: 21st July 2025, 17:00 

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one of our six regional Community Fundraisers, based across the UK. Covering London & Central England, you will focus on our key audiences of individuals, supporter groups, community organisations, regional corporates & volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the role and in supporting the delivery of our strategic plans and objectives across the region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one of our six Regional Community Fundraisers, based across the UK. Covering the East of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the role and in supporting the delivery of our strategic plans and objectives across the region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

Contract Type: Part-time (4 days per week – 0.8 FTE)

Salary: £30,000 FTE (pro rata for 0.8 = £24,000 per annum)

Location: Hybrid; Tues – Thurs in the NYJO office

Reports to: Marketing & Communications Manager and Head of Fundraising, with collaboration across the team

Application Deadline:  25th July 2025 

Start Date:  Mid August 2025 

Job Purpose:

This is a dynamic and developmental role designed for a candidate with at least 1 years' experience in fundraising or marketing within an arts or charitable organisation. The role is split evenly across fundraising and marketing and communications and will contribute directly to NYJO’s growth and sustainability by supporting our external affairs through income generation, audience engagement, and public profile. 

We are looking for a confident, creative and self-motivated individual who can manage their workload independently, communicate effectively with donors and audiences, and is excited to grow their skills in both fundraising and communications within a fast-moving, ambitious organisation.

Key Responsibilities:

Fundraising (2 days per week)

Trusts, Foundations and Statutory Funding

• Conduct research and develop profiles on prospective trusts and statutory funders

• Draft briefing notes and maintain an up-to-date prospect pipeline

• Support grant administration: acknowledgements, processing, and internal logging

• Assist with preparation of Arts Council England reporting

• Draft small trust applications (up to £10k) with guidance from Head of Fundraising

• Help gather content, data and evidence to support medium/large bid development

• Lead the collation and drafting of funder reports  

Individual Giving & Membership

• Administer NYJO’s membership scheme (renewals, fulfilment, member queries)

• Draft and distribute the Members’ newsletter, both digital and physical

• Organise cultivation events, manage RSVPs, support logistics and attend events

• Maintain donor records on our CRM Beacon in line with GDPR policies  

• Support campaign delivery for fundraising initiatives (e.g. NYJO 60th, Big Give)

Development Support

• Coordinate fundraising proposals including content collation, layout and visuals

• Support the creation of fundraising collateral including impact case studies

• Contribute to donor communications and stewardship activity

• Assist with other tasks as required by the Head of Fundraising

  

Marketing & Communications (2 days per week) 

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events, and support with broader website updates and coordination with developers/designers  

• Create compelling visual and written content aligned with NYJO’s brand identity

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events 

• Create compelling visual and written content aligned with NYJO’s brand identity 

• Help coordinate campaign delivery across channels for performances, education work, and fundraising 

• Assist with audience segmentation and analysis to refine communication strategies 

• Contribute to PR and media liaison efforts 

• Support planning and delivery of marketing campaigns for tours, digital events and initiatives 

• Contribute to internal reporting on audience engagement and digital analytics 

Additional Responsibilities: 

In addition to the core fundraising and marketing duties, this role will take on several cross-functional and practical responsibilities that support NYJO’s operations and visibility: 

• Provide light office management support, including liaising with suppliers, managing equipment (e.g., printers, scanners), and maintaining internal digital systems 

• Carry out other ad hoc tasks as required in support of NYJO’s small, collaborative team environment 

Person Specification: 

Essential 

• Minimum 1 year experience in a fundraising and marketing role within an arts or charity setting 

• Excellent written and verbal communication skills 

• Strong organisational and administrative skills, able to manage competing priorities 

• Confident working independently and proactively 

• Experience with content creation for social media and email platforms 

• Comfortable using CRM systems and digital tools (e.g. Beacon, Mailchimp, Canva, CMS) 

• Strong attention to detail, especially in writing and data entry 

• Enthusiastic about music, youth arts and social impact 

Desirable 

• Experience writing or supporting funding applications 

• Understanding of GDPR and data protection 

• Familiarity with arts sector fundraising or communications (e.g. ACE reporting, donor events) 

• Graphic design or video editing skills 

• Experience using analytics tools (Google Analytics, social platform insights) 

  

Working at NYJO: 

• 4-day working week (0.8 FTE) 

• Hybrid working environment with some flexibility 

• Occasional evening/weekend event support with Time Off In Lieu (TOIL) 

• Opportunities for professional development and training 

• Creative and collaborative working culture 

  

How to Apply: 

To apply, please submit: 

• A CV (no more than 2 pages) 

• A cover letter explaining your interest and how your experience matches the role 

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Plumstead Shelter Shop

Contract: Fixed term contract ending September 2025

Hours: Part time, 22.5 per week

Closing date: Monday the 7th July at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Plumstead shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Email Marketing Coordinator

These are exciting times for the charity and we now have an excellent opportunity for a proactive and professional Email Marketing Coordinator with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team.

The is a remote working role on a 12 month fixed term contract.

Position: Email Marketing Coordinator

Location: Remote (The working pattern for this role will combine onsite and home working, with onsite attendance currently anticipated to be 1 day per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday

Salary: £30,268

Contract: 12-month fixed term contract starting on 1 September 2025

Closing Date: Sunday 20 July 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process – from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting.

Your principal duties and responsibilities will include:

· Leading the enhancement and optimisation of the email strategy to boost engagement, increase brand awareness, and drive revenue.

· Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial.

· Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns.

· Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement.

· Managing the email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.

· Day-to-day management of the email-marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.

· Working with colleagues and draw on existing data to develop insights and understanding about supporters, and using this information to develop content which is engaging, informative, and meets supporters’ needs.

About You

We are looking for someone who is educated to degree level or has the equivalent in experience.

You will also have:

· Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools.

· Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies.

· Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value.

· Excellent written English with experience writing for the web with good copywriting skills and editorial capability – able to manage the content lifecycle, with a keen sense of brand awareness.

· Excellent consultancy skills, translating digital terminology and processes into clear and concise language to a variety of stakeholders.

· Solid project management skills – able to organise and manage multiple projects whilst dealing with a number of conflicting demands and timescales.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Email Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Coordinator, Digital Marketing Coordinator, Email Marketing Assistant, Marketing Assistant, Marketing and Communications Assistant, Digital Assistant, Digital Marketing Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Reports to: Director of Strategy

Staff responsibilities: Line manage four staff; Senior Social Media Officer, Communications Officer, Communications Assistant, Media Officer 

Hours of work: 37.5 hours, full time. The role is contracted until 31 March 2026, due to government funding.

Please note, candidates must be based in the UK.

This is an exciting opportunity to lead the promotion of Bikeability, the Government’s national cycle training programme, as a key member of the management team.

The Head of Marketing and Communications is responsible for the creation, development and delivery of marketing and communications activity with both internal and external audiences, including the Bikeability industry, schools, parents, the general public, media, and key stakeholders.

You will head up a team of talented communication experts, as part of the Strategy team, ensuring the delivery of all communications activity, including marketing campaigns, social media, press relations, industry engagement, and communications support to our public affairs strategy.

You will have excellent experience of delivering outstanding marketing and communications campaigns to increase brand awareness and drive service demand. You will have a collaborative approach and enjoy working as part of a team.  You will report to the Director of Strategy and be actively engaged in advising the executive team and trustees. 

Responsibilities:  

Lead the Promotions and Communications team to: 

• Develop and deliver The Bikeability Trust’s marketing, communications and media activities, including campaigns and project communications

• Manage relevant contracts with external agencies, including website management and graphic design

• Deliver the Bikeability social media programme to key audiences including parents, schools, internal Bikeability industry, and general public for wider awareness 

• Deliver communications support for Bikeability industry through a programme of regular communications 

• Work collaboratively with teams across the organisation to deliver effective project communication deliverables 

• Effectively manage team budget 

• Use media monitoring and brand tracking to evaluate impact and manage brand reputation

• Ensure evaluation and impact of communications work is collated and learning shared.

Enhance and improve strategic stakeholders’ engagement, including joint campaigns, cross-promotion and/or specific project activity to: 

• Ensure the Department for Transport and Active Travel England are fully engaged in any communications activity, working with them to amplify messaging 

• Work with cycling and active travel organisations on joint campaigns and promotions 

• Suport our Fundraising team to generate engagement and income from individual donors and corporate partners 

• Work with our agency partner to provide communications support to public affairs strategy 

• Ensure equality, diversity and inclusion are considered, and the Bikeability industry voice is at the centre, in all research projects and programmes. 

Provide communications leadership across The Bikeability Trust: 

• Champion and advocate the brand, supporting and motivating teams across the organisation to adopt our tone of voice and messaging 

• Track communications performance management and make recommendations for improvement 

• Deputise for the Director of Strategy in reporting to Board and attending Board meetings. 

Essential Skills and Experience 

• Minimum of 2 years leadership experience in communications, PR or marketing, including management of a small team.

• Experience of communications and marketing, including promotional campaigns 

• Experience of website management 

• Strong leadership and collaborative working style 

• Self-motivated with positive mindset 

• Excellent communication and analytical skills 

Desirable Skills and Experience: 

• Experience working in charity or non-profit sector 

• Experience working in cycling industry 

• Experience working with local and national government 

About The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.