Jobs in kings cross

Children across the country are facing a multitude of challenges. AllChild’s collective impact approach to helping these children flourish has received national recognition. It is now our ambition to broaden our reach to ten places by 2030 and to deepen our impact by delivering outcomes with more children and young people. We intend to build our evidence in these different places, share our learning in a dynamic blueprint for change and development a movement for a new way of investing in children’s futures in our communities, with the children’s voices at the fore.

The Corporate Partnerships Manager will take on an enviable list of existing supporters and shape our corporate partnership strategy and operational plan to diversify our partnerships as we grow. You will manage key partnerships, engage current and potential supporters, and ensure excellent stewardship. A key focus will be building a culture of new business development and mobilising support from our networks.

To be successful, you will have proven experience securing five- and six-figure corporate partnerships and exceeding ambitious targets. Excellent communication skills are essential, with the ability to engage a diverse range of stakeholders and produce high-quality written materials. You will need to identify and convert new opportunities while effectively managing long-term partner relationships. The role also requires strong organisational, analytical, creative, and numerical skills, along with the ability to prioritise competing demands to drive income growth and maximise opportunities.

For further information and details on how to apply, please visit our website via the Apply button.

Closing date: 17 November 2025.

We’re delighted to be recruiting a Prospect Research Manager for a brilliant health charity with ambitious plans to grow philanthropic income through major fundraising campaigns. 
This is a fantastic opportunity to play a central role in unlocking new funding opportunities, providing high-quality research and insight that will shape donor engagement and help secure transformational support.

You’ll be part of a high-performing development team working at the forefront of medical research, supporting scientists and clinicians making life-changing discoveries. Alongside a generous benefits package, you’ll gain exposure to high-value fundraising at principal gift level, and the opportunity to mentor and develop a junior team member.

Key Responsibilities:

• Devise and implement targeted prospecting strategies to identify and qualify high-net-worth individuals and corporates.
• Deliver insightful prospect briefings and research to inform cultivation and engagement strategies.
• Conduct due diligence and reputational risk assessments, ensuring compliance with data protection.
• Support fundraisers through prospect management, portfolio development and network mapping.
• Line manage and develop a Prospect Research Executive.

About You:

• Established experience in prospect research within charity or higher education sector, with a proven track record in identifying, assessing and qualifying major donor and/or corporate prospects. 
• Strong knowledge of research tools, data protection, and wealth/capacity ratings.
• Skilled communicator, able to present complex insights clearly and persuasively.
• Experience with CRM systems (ideally Raiser’s Edge NXT).

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

• Surveyor (Interim Contract)

  Location: Various sites across London

  Rate: £300-£325 per day (umbrella)

  Contract Length: 3-6 months (rolling)

  We are supporting a housing provider who are seeking an experienced Surveyor to support the management and delivery of repairs, maintenance, and stock investment contracts for housing and associated properties. This role involves working closely with contractors, consultants, and residents to ensure high standards of service, customer satisfaction, and value for money.

  Key Responsibilities:

  • Support with the delivery of the repairs, maintenance and stock investment contracts throughout the housing stock.
  • Conduct technical audits, inspections, and defect diagnoses to maintain property standards and prevent disrepair claims.
  • Monitor contractor performance, contribute to budget management, and ensure compliance with regulatory requirements.
  • Support resident involvement and provide technical advice to customer service teams.
  • Manage void properties to required standards and contribute to risk management in maintenance services.
  • Assist in procuring and managing contracts for reactive repairs, planned works, voids, and compliance-related services.

  Person Specification:

  • Strong knowledge of building maintenance, housing regulations, and social housing contexts.
  • Experience in defect diagnosis, contract management, and resident engagement.

  If you have relevant technical surveying experience in maintenance and repairs, apply now to join a dynamic team focused on delivering excellent property services.

Fundraising Coordinator

Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.

This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy (supported by our fundraising strategy) and are actively expanding and developing the support and services that we provide. 

We are looking for a dynamic and driven Fundraising Coordinator who can lead on our fundraising initiatives, support with the development of new projects and organisational change to facilitate the growth of our services.

This exciting fundraising role will include:

·       Assisting with developing and implementing fundraising strategies to enable us to diversify our funding streams

· Identify and evaluate opportunities for new projects, developing proposals, establishing timelines and budgets

· Work closely with the senior leadership team to identify areas for growth and increasing capacity

· Support the growth of the organisation and change required to deliver our fundraising strategy 

Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.

Employee benefits:

• Workplace pension scheme
• Annual leave of 5.6 weeks per year, additional time off at Christmas plus some public bank holidays
• Flexible approach to working arrangements 
• All staff are encouraged and supported to engage with further training and CPD opportunities
• Health and wellbeing - access to employee assistance programme
• Discounts at local shops and restaurants (through Blue Light Card)

For futher information and the full person specification, please refer to the attachment below

#fundraising #fundraiser #fundraising strategy #fundraising coordinator #funding #fundraising

At Bexley Voluntary Services Council (BVSC), we're passionate about strengthening our local voluntary and community sector to make a real difference in people's lives.

As part of a project to support Bexley residents living with multiple long-term health conditions, we're looking for a compassionate and proactive Health & Wellbeing Coach to join our team.

Using a person-centred, coaching approach, you'll support residents over 4–6 sessions, meeting them in local spaces like GP surgeries, libraries, and community centres. You'll help people navigate services, overcome barriers and move towards greater independence and better health.

You'll be part of a supportive, proactive team working across sectors to create practical, community-led solutions. We provide regular supervision, peer support sessions, and opportunities for professional development in health coaching and community engagement.

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

POLICY and CAMPAIGNS OFFICER 

Do you want to drive vital change for victims of stalking and harassment across policy and legislation? As a Policy and Campaigns Officer at Suzy Lamplugh Trust, you’ll work on multiple, diverse and fast-paced projects in a committed and expert team. Come and step into a role where your work truly makes an impact. 

ABOUT SUZY LAMPLUGH TRUST 

This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking. 

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.

We are an organisation that has: 

• been responsible for training over one million lone and frontline workers across all sectors in personal safety; 

• campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and 

• supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service. 

Key Responsibilities: 

• Support the delivery and evaluation of national campaigns on workplace safety as well as stalking, harassment and other priority areas.

• Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders.

• Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques.

• To undertake or commission research on specific policy areas as required.

• Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives. 

ABOUT THE ROLE 

The Policy and Campaigns Officer is responsible for supporting on Suzy Lamplugh Trust’s policy and campaigning work relating to reducing harassment, violence and aggression in society by addressing these issues at their root cause, working with employers to improve personal safety culture within organisations and seeking to influence policy and legislative change where necessary. This role will also support campaigns that ensure that victims of stalking receive better support and protection.

Contract Type: Permanent 

Salary: £31,500 

Hours: Full-time 

Please read the attached Job Description and Person Specification for full details. 

As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support. 

 WHAT WE OFFER IN RETURN 

In return for our staff’s commitment and dedication, we offer a range of benefits, including: 

• Hybrid working (minimum 40% in the office) 

• Flexitime Policy 

• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata for part-time) + public holiday 

• Pension scheme with 5% employer contribution 

• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts 

• Occupational Sick Pay (which increases after 3 years) 

• Cycle to Work scheme (cycle racks on site) 

• Interest-free travel loan for annual season ticket 

• Regular all-staff off-site meetings and events 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

HOW TO APPLY 

Suzy Lamplugh Trust is committed to diversity and is an equal opportunity employer. Please apply by submitting a CV and a covering letter detailing how your skills and experience align with each point in the person specification. Applications without a covering letter will not be considered. 

All applicants must have the legal right to work in the UK. Please note that if you do not receive a response within three weeks of the closing date, your application was not successful. 

Closing Date: 23rd November 

Interview: week beginning 8th December 2025

Communications and Marketing Coordinator

Salary: £32,000
Full time, permanent role
Based on our central London office with hybrid working offered

We are seeking a creative and proactive Communications and Marketing Coordinator to play a pivotal role in telling Theatres Trust’s story, and the stories of the theatres we support, to a wider audience.

Working with the Head of Communications and Marketing, you will support the development and delivery of Theatres Trust’s communications strategy and contribute to embedding our brand and tone of voice across all our communications. A central part of the role will be working with our sector specialists to turn complex, detailed and technical information into compelling case studies to promote our services and highlight our impact to key stakeholders across the theatre sector and beyond.

You will be responsible for producing two of Theatres Trust’s key communications products: Theatres Magazine, our digital publication for supporters, and NewsDigest, our monthly e-newsletter, as well as helping to develop our social and digital channels. There will also be the opportunity for you to take the lead on the full communications lifecycle of specific projects such as grant programmes and events.

For someone with a passion for the power of words and a strong eye for design, this is an interesting and varied role, offering the scope to develop and enhance your skills across the full range of communications and marketing disciplines. You may have worked in a communications or marketing position already, or you may have transferrable skills from another role, studies or voluntary experience. Theatres Trust is a small team with big ambitions and is undergoing a period of transformation, so the willingness to take on a wide range of duties and adapt to evolving priorities is a must.

How to apply

To apply, please got to Theatres Trust website to access the full job pack and send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form, by email to the address listed. Please use the subject line “Communications and Marketing Coordinator Application”.

Please don’t include headshots or photos of yourself in your application. Your name and contact details will be redacted before your application is passed to the shortlisting panel.

Deadline for applications: 10am on Monday 24 November 2025

Interviews will take place at the Theatres Trust offices on Tuesday 9 December. Please confirm that you are available on this date in your cover letter.

If you have any questions or would like to discuss the role and organisation before applying, please contact Laura Wootten, Head of People, Operations and Finance.

We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.

All candidates who self-identify as disabled and who demonstrate that they meet the minimum criteria will be invited for an interview, in line with the Equality Act 2010.
 

We're looking for an LGBTQ+ drug and alcohol recovery worker to jin our Antidote drug and alcohol service.

London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods.  Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.

We are working in partnership delivering substance misuse treatment and support in the London Boroughs of the City of London and Hackney. This is led by Turning Point, and in partnership with Mind in the City, Hackney, and Waltham Forest. London Friend is the LGBTQ+ lead for the partnership.

Recovery support workers provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will deliver group programmes and provide outreach to LGBTQ+ people in community settings including local sexual health clinics.

The postholder will be employed by London Friend and work within a multi-agency team based in the two Boroughs and local satellite locations including sexual health services. They will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes, with a priority on identifying and supporting residents of the City of London and Hackney.

The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of both London Friend and the City and Hackney Recovery Partnership and will support with the aims & objectives of both services.

Due to the nature of the work and in order to provide appropriate access for the clients group the role requires regular evening work and occasional weekend working.

To apply please read the application pack then complete and return both the application form and equalities monitoring form as directed. Please ensure you explain how your experience will allow you to perform this role by addressing all the requirements in the person specification. Please do not send CVs or other documents.

The closing date is 5pm on Monday 17th November 2025. Interviews are provisionally scheduled for Thursday 20th November 2025.

Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.

The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.

With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.

The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.

This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.

This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The London office address is 2 St Andrews Place, London. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place, with the Fundraising Administrator working from the Huddersfield office. 

If the successful candidate is based in London, there is an additional £2,000 London weighting to the advertised salary. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.

Closing date for applications: Midnight Monday 17th November 

Interviews are expected to be held on Tuesday 25th November in person.

Recruitment: Wanstead Activity Centre Cook

Location: Age UK RBH Wanstead Activity Centre ‘Allan Burgess Centre’ E11 2DL

Salary: £ 13.85 per hour

Working Hours: Part Time 4 hours per week on a zero hours contract

Specifically Fridays  10am – 2pm

An ability to cover additional hours on other days of the week Mon-Thur , 10am -2pm, for planned annual leave would be essential.

An ability to cover ad-hoc short notice absence would be advantageous.

Closing date: Friday 14th November 2025

Proposed interview date: Wednesday 19th November 2025

Age UK Redbridge, Barking & Havering offers an activity centre to residents of Redbridge aged 55 or above, to use for exercise and craft among other classes, and to enjoy light refreshments and a daily, 2 course, freshly prepared lunch.

A part time cook is required, to provide lunches (main course and dessert) and work alongside a small team to include; two other part time cooks and approximately 12 volunteers.  The centre is overseen by an onsite manager who will look after the day to day running of the centre, and who line manages the cooks and volunteers.

The ability to work independently and with the help of a kitchen assistant volunteer is essential in order to prepare between 10 and 30 meals per day. We are looking for a qualified, experienced cook, with recent experience. You will need to have proof of relevant Food Hygiene training and an understanding of different dietary requirements, as well as allergy legislation and health and safety knowledge relevant to Kitchen work.

You would be expected to assist the manager in planning meals to keep within budgets and to assist with the preparation for special event occasion menus or other ad hoc catering that may be required.

To apply: Please check our website for further details and a full application pack. 

Completed application forms and Equal Opportunities Forms should be returned to admin or alternatively post to Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Only candidates who meet the essential criteria will be shortlisted

Only successfully shortlisted candidates will be contacted for interviews

No CV's will be accepted

No agencies please

Befriending Coordinator x1

Fixed Term until March 2027 / 21 hrs per week / Salary £29,571 FTE (£17,742.60 pro rata)

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon have an established befriending service providing one-to-one befriending for older people in their home. We are now launching a new and exciting Gift of Friendship (GoF) Programme to run alongside this existing face to face and telephone befriending service

The GoF programme will offer a new additional person-centred companionship service where volunteers and older people are matched to reduce loneliness and isolation together.  The service is person centred and dependent on the goals of the individual which could include, going for a walk, going shopping, attending activities or helping an older person to build or regain confidence in going out and about and developing more social connections. 

We are looking for excellent people skills, a strong initiative, and effective communications, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. You will also need excellent administration skills with high levels of accuracy and attention to detail.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory Enhanced DBS check and references.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Closing date for applications: 5pm Thursday 20th November

Interview Dates: Wednesday 26th November

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack 

Job Title:            Public Affairs Manager 

Reports to:           Head of Policy and Campaigns

Location:         Hybrid & Borough High Street, London SE1 (2 days a week in the office)

Salary:             £46,000 

Contract:         18 months (with potential for extension)

Hours:                35 hrs per week.

About the role

We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.

This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives. 

Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.

Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers. 

In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.

Background and purpose 

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder: 

Lives the best life that they can

Never feels alone or isolated

Feels empowered and confident. 

We do this by: 

Improving understanding about living with a bleeding disorder

Providing support at all life stages

Influencing and advocating on policy and access to treatment. 

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all. 

Key Responsibilities:

• Develop our public affairs strategy to forward the policy goals of THS 
• Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
• Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
• Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
• Working closely with the team to lead on the legislative changes which would impact on the infected blood community 
• Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
• Represent THS in areas such as the life sciences,access to treatment and care in the UK

·Track relevant activity in Westminster and provide relevant updates to colleagues

• Work alongside communications team to produce updates on public affairs activities.

Person Specification

Experience, qualifications

Essential qualities, skills and experience

·Evidenced experience of working within the public affairs environment in the UK 

·A demonstrated understanding of the challenges in health, disability and work policy

·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.

Experience of developing and implementing campaigns with demonstratable outcomes. 

·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports

• Experience of organising and supporting parliamentary events 
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• Ability to work in a team as well as to use individual initiative and judgement.

Desirable qualities, skills and experience

• An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
• An understanding of the rare disease and specialised commissioning environment
• Experience of working for a third sector organisation.

Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all 

·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.

·A highly motivated, supportive and collaborative team worker. 

·Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
   
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

What we offer:

Competitive Salary

Generous Pension Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.

The Haemophilia Society is an equal opportunities employer.