492 Jobs in Kings Langley

About the Role

This Project Officer role is part of Bright Futures, our mentoring and employability support programme for young Gypsy and Traveller people aged 15-25. You will keep the programme organised, connected and running smoothly - managing records and systems, building partnerships, and coordinating workshops and activities so that young people can find their way in and get the most out of the support on offer.

Many of the young people we work with have faced exclusion or discrimination within mainstream education, employment and other services, and are often not in education, employment or training (NEET). The processes, systems and communications you manage all need to be accessible and responsive to young people who may be wary of formal support.

You will coordinate outreach and community engagement to bring young people into the programme, build and maintain relationships with colleges, training providers, employers and community organisations, and manage day-to-day communications with young people, families and partners. You will set up and coordinate a Youth Advisory Group, giving young people a structured way to help shape the programme. You may also be asked to cover for mentee support when a mentor is unavailable or at capacity.

This role is funded by The National Lottery Community Fund.

About You

This role is for someone who enjoys keeping things organised and connected, and who wants that work to make a real, practical difference in young people's lives – someone committed to supporting young people from marginalised and underserved communities to fairly access relevant opportunities.

You will be highly organised, with strong admin skills and confidence using digital tools and databases. You will also be a confident communicator, equally comfortable writing a promotional post, following up with a training provider, or having a conversation with a young person or their family.

The role is ideal for someone with experience of outreach, building partnerships or community engagement, who can build trusting relationships with a wide range of people – from young people and families to colleges, employers and community organisations. You should be open to providing support to young people when needed.

We don't expect you to already have all the answers what matters most is your admin and organisational ability, your commitment to the communities we work with, and your confidence building relationships across a wide range of people and settings. We will support your development through supervision, training and a small, collaborative team environment.

We know not everyone will meet every requirement in the job description below, but if you feel you have what it takes, please apply and tell us how your experience and skills make you suitable.

If you are not sure what the work looks like or you want to ask questions before applying, we are happy to chat with you about the role. Please contact Mini Ravi (Programme Lead) by calling on our office phone.

About LGT and Bright Futures

London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in flats and houses, and those experiencing homelessness.

Bright Futures supports Gypsy and Traveller young men and women aged 15–25 through mentoring, skills development, employability and wellbeing support. The programme helps young people build confidence, develop practical skills and identify realistic pathways into training and employment, working at their own pace and around their needs and interests. The programme is shaped by a deep understanding of the Gypsy and Traveller culture, and designed to empower young people to engage with wider society with pride, motivation and confidence.

Our services also include accommodation advice and advocacy, family support, community development, research, policy work and campaigns, and we support hundreds of individuals and families each year.

We are a small, committed and supportive team who seek to live our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.

We are committed to equal opportunities and workforce diversity. We strongly encourage applications from Gypsy and Traveller communities.
 

To Apply

Review the responsibilities and person specification in the job description enclosed.

Using the ‘Apply Now’ button, please submit your CV

Instead of a cover letter, please submit answers to the following 3 questions in the space provided when you apply.

1. Briefly tell us about your experience of providing admin and coordination work. What exactly did you do and what tools or systems did you use?

2. What is one of the barriers that young people from vulnerable or marginalised backgrounds face around education, training and work? Why?

3. Why are you interested in this role and working with London Gypsies & Travellers?

250-300 word answers for each question is enough, but you are welcome to write more.

There is no right answer and we are not interested in perfect responses. We want to know about you and the knowledge, skills, and experience your will bring to the role.

Closing date: Wednesday 30th September 2026

Interviews: Tuesday 20th October (in person), Tuesday 27th October (potential stage 2, online)

Please check you are available on these dates before applying, in case you are shortlisted for interviews.

Please note: An enhanced DBS check is required for the role. Applicants must have the right to work in the UK.

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

*This role includes sleep-in shifts as part of the rota at Cecil Court, which are paid at an additional rate on top of your salary.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 4th October at midnight

Interview date: Tuesday 13th, Wednesday 14th and Friday 16th October at SHP Head Office in Kings Cross

Please note there will be a second stage interview in service for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

We are looking for an experienced and dedicated Training and Outreach Officer to enhance the delivery of SANE’s volunteer training programs and develop our corporate training initiatives, as well as to foster outreach activities that increase partner participation. This pivotal role focuses on expanding SANE's current corporate training offerings and ensuring high-quality learning opportunities for volunteers. Additionally, the Officer will engage with a broader range of relevant partners, contributing to SANE's mission and impact. 

Working closely with the Volunteer Programme Manager and alongside the training team, you will deliver engaging and inclusive training sessions for corporate partners, volunteers and stakeholders, ensuring learning is accessible, impactful and aligned with SANE’s values and objectives. 

This is a part-time office-based role, with occasional weekend and evening work as required.

Partnerships Executive

Salary: £35,000 - £38,000 pro rata
Hours: Part-time, 21 hours per week
Location: Remote-based with regular attendance at partner visits, events and meetings in London (approximately 2-3 times per month)
Contract: Permanent

Are you a relationship-focused professional who enjoys building partnerships, managing key accounts and creating engaging experiences for stakeholders?

We are recruiting on behalf of a respected UK membership organisation seeking a Partnerships Executive to join their friendly and collaborative team. This is an exciting opportunity to take ownership of a portfolio of commercial partners, sponsors and supporters, ensuring they receive an exceptional experience whilst helping to identify opportunities for future growth.
Working closely with senior colleagues, you will play a key role in retaining existing partners, supporting sponsorship activity and helping to deliver events, campaigns and engagement initiatives that create value for both partners and members.

This role would suit someone with experience in partnerships, sponsorship, membership, business development, account management, stakeholder engagement or events.

Key Responsibilities

• Manage and nurture relationships with commercial partners, sponsors and supporters
• Respond to partnership and sponsorship enquiries via phone, email and virtual meetings
• Ensure partners receive the benefits and services included within their packages
• Gather feedback from partners and identify opportunities to enhance the partnership offering
• Support partner retention and renewal activity
• Work collaboratively with marketing colleagues to deliver partnership campaigns and promotional opportunities
• Source content and opportunities for partner promotion through newsletters, social media and events
• Arrange and attend partner visits and networking events
• Support the delivery of high-profile industry events and sponsorship programmes
• Monitor partnership activity and maintain accurate records and reporting
• Contribute ideas for developing and enhancing partnership products and services

About You
We are looking for someone who enjoys building relationships and delivering excellent stakeholder experiences.

You will bring:

• Excellent relationship-building and communication skills
• Confidence engaging with stakeholders by phone, email and in person
• Strong organisational skills and attention to detail
• Experience managing multiple priorities and deadlines
• A proactive and solutions-focused approach
• Commercial awareness and a customer-focused mindset
• Experience working with members, partners, sponsors, clients or supporters
• The ability to work independently whilst contributing positively to a small team

Benefits

• 23 days annual leave (pro rata), plus birthday leave
• Additional annual leave for long service
• Health Cash Plan
• Life Assurance
• Income Protection Scheme
• Annual training and development budget
• Monthly co-working allowance
• Time off in lieu for evening and weekend events
• Flexible remote working

This is a fantastic opportunity to join a purpose-driven organisation where you can develop strong partnerships, support an engaged professional community and make a real impact within a small and supportive team.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Come and join our team!

We are looking for an exceptional individual(s) to join our busy team at LimeCulture, the UK’s leading sexual violence training and consultancy organisation. 

LimeCulture has extensive experience of supporting sexual violence service providers and commissioners to deliver safe, effective, and survivor-centred services. We work collaboratively with organisations to strengthen coordination, address gaps in provision, and embed trauma-informed practices. Our support includes independent service reviews and evaluations, delivery of specialist training, and consultancy support to drive meaningful, sustainable improvements.

As the UK’s leading provider of training for Independent Sexual Violence Advisers (ISVAs), we deliver accredited development and continued professional development (CPD) programmes that build confidence, competence, and capability across this specialist workforce.

We are seeking a National ISVA Coordinator(s). The postholder(s) will provide an initial point of contact, undertake initial risk and needs assessment, provide trauma-informed information and support, and coordinate onward referral and handover to appropriate local ISVA and specialist services.

A key focus of the role will be providing initial support to adult and child survivors affected by group-based child sexual abuse and exploitation (GBCSAE), as well as other forms of sexual violence. The role will involve working effectively with police and other agencies, helping individuals navigate complex review, criminal justice and support pathways, while promoting choice, control and informed decision-making.

The role is a national coordination function and is not intended to replace ongoing local ISVA casework where appropriate local provision is available.

Membership Executive

Temporary Contract (Approx. 2 Months) | £14.15 per hour | 21 Hours per Week | Fully Remote

Are you an organised and proactive administrator who enjoys building relationships, supporting customers and maintaining accurate data? We are recruiting a Membership Executive to join a national membership organisation on a temporary basis, supporting member engagement, membership administration and stakeholder relationships.

This is a fully remote role offering flexibility around how 21 hours are worked across Monday to Friday, making it an excellent opportunity for someone seeking part-time work with an immediate start.
The Role As Membership Executive, you will be the first point of contact for members, supporting enquiries, maintaining accurate membership records and helping to strengthen engagement across the membership network.
Key responsibilities include:

• Managing member enquiries via phone and email.
• Building and maintaining positive relationships with members and external partners.
• Supporting membership recruitment and retention activities.
• Maintaining accurate records within the organisation's CRM system.
• Producing membership reports and statistical information.
• Supporting the delivery of member events and engagement activities.
• Assisting with membership communications and content updates.
• Ensuring data is managed accurately and in line with GDPR requirements.

About You We would love to hear from candidates who have:

• Previous experience in administration, customer service, membership services, supporter care or stakeholder engagement.
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• Experience using CRM systems and Microsoft Office.
• The ability to prioritise a varied workload and work independently.
• A proactive and flexible approach.

Essential Requirements

• You must be currently based in the UK.
• You must be able to work remotely from a UK location for the duration of the assignment.

What's on Offer?

• £14.15 per hour
• Approximate 2-month temporary assignment
• Fully remote working
• 21 hours per week
• Flexible working pattern across Monday to Friday
• Immediate start available

This role would suit candidates from membership, charity, customer service, supporter care, stakeholder engagement, administration or CRM/database management backgrounds.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Administrator / Secretary for The Lapworth Charity

Location: Lapworth alongside home working
Hours: Part-time up to 20 hours per week
Salary: £17-20 per hour
Contract: Permanent

Join Our Team

We are looking for an organised, enthusiastic and compassionate Administrator / Secretary to join our small, friendly charity. The charity provides subsidised housing and grants to local organisations and individuals in need.This is an exciting opportunity for someone who enjoys making a difference and wants to play a vital role in supporting the day-to-day running of an organisation that is committed to improving the lives of others. It is a busy time in the life of the charity as we have recently become a charitable incorporated organisation and are undertaking several significant projects.

As the first point of contact for many of our service usersyou will be an ambassador for the charity, providing a warm and professional welcome while ensuring our administrative systems run efficiently.

Main Responsibilities

·Provide high-quality administrative support to the charity.

·Manage telephone, email and face-to-face enquiries professionally and sensitively.

·Maintain accurate electronic and paper records in line with GDPR requirements.

·Coordinate meetings, prepare agendas, take minutes and manage diaries.Please note that some of the meetings take place in the evening.

·Provide monthly reconciliation of accounts. Processing invoices, expenses and processing of donations where required.

·Liaising with the charity’s accountants and managing agents.

·Update annual charity commission return.

·Update databases, spreadsheets and reports.

·Provide administrative support for trusteesas required.

·Update of website.

We Are Looking For Someone Who

·Has excellent organisational and time management skills.

·Can prioritise a varied workload and work independently.

·Has strong communication and interpersonal skills.

·Is confident using Microsoft Office (Word, Excel, Outlook) and online systems (we use Xero for our accounting)

·Has excellent attention to detail.

·Is reliable, trustworthy and able to maintain confidentiality.

·Shares the charity's values and commitment to supporting the local community.

·Previous administration experience for a charity is desirable, although not essential for the right candidate.

·Please note that we may ask for a DBS check to be carried out.

What We Offer

·The opportunity to make a real difference within a local charity.

·A supportive and friendly team.

·Training and professional development opportunities where required.

·Flexible and remote working arrangements where possible.

·Annual leave entitlement and pension

If you are an enthusiastic administrator with a positive attitude and a desire to support a worthwhile cause, we would love to hear from you.

To apply: Please send your CV and a covering letter explaining why you would be suitable for the role.Please include details of 2 referees but we will not contact them without your consent.

Closing Date: 5pm on Friday 25thSeptember

First Interview Date: To be arranged in the week commencing Monday 5 October 

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.Please find out more about us on the Charity Commission website  (our charity number is 1200967).

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Mental Health Service in Islington.

Sounds great, what will I be doing?

As a Peer Support Worker, you will manage a caseload of individuals requiring early intervention and preventative mental health support, using your knowledge and experience to empower them on their recovery journey. You will deliver group activities and programmes, promote peer support networks, and help service users actively participate in co-producing their support and achieving their goals. Working collaboratively with community mental health teams, social workers, housing providers, health professionals, and employment services, you will encourage engagement with wider support networks and opportunities. You will monitor wellbeing and safety, maintain accurate records, complete assessments and reviews, support colleagues, and contribute to the effective, inclusive, and recovery-focused delivery of the service.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

In this role, you will need lived experience of mental health care pathways and a strong understanding of the challenges faced by individuals accessing mental health support services. You will be able to build trusting relationships quickly, communicate effectively with service users, carers, professionals, and partner agencies, and provide support with empathy, dignity, and respect. Strong listening, assessment, risk awareness, and signposting skills are essential, alongside knowledge of recovery tools, local wellbeing services, and safeguarding procedures. You should be confident working under pressure, managing competing priorities, and collaborating with colleagues and volunteers. Good IT, literacy, and numeracy skills are also required, together with the ability to work independently and as part of a team.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is an exciting opportunity to shape how we attract, welcome and retain supporters across a range of products, including cash gifts, regular gifts, raffles and the weekly lottery and multiple channels, including direct mail, email, social media, telemarketing and face-to-face fundraising. You'll lead the planning and optimisation of individual giving supporter acquisition activity, managing budgets and performance, agency relationships and driving sustainable income growth.

Joining a collaborative and ambitious team, you’ll line manage one direct report and work closely with colleagues across fundraising, data & insight, supporter care and digital.

You’ll have the chance to make a visible impact within a charity with more than a century of life-changing work behind it.

The Role

As Marketing Manager, Acquisition & Engagement, you will lead the individual giving programme to attract new supporters and drive lifetime value.

You will plan, deliver and optimise donor acquisition, welcome journeys and ongoing stewardship across a range of fundraising products and channels.
 
Focusing on donor acquisition, you will develop targeting and testing strategies to improve campaign performance and welcome journeys, whilst managing campaign budgets and delivering accurate income forecasts for your fundraising channels.

Additionally, you will:

- Line manage and develop one direct report
- Develop fundraising campaign briefs
- Monitor and report on campaign performance and donor acquisition success
- Manage supplier relationships and invoice processes
- Ensure GDPR and Fundraising Regulator compliance
- Support the development of strong fundraising propositions

About You

To be considered for this role, you will need:

- Experience of supporter acquisition and engagement across a variety of products and channels
- Experience of working with cold data suppliers
- Experience of developing and implementing supporter journeys
- Strong direct marketing experience across both print and digital channels
- Experience of face-to-face fundraising management
- Experience of managing relationships with suppliers and agencies
- Ability to manage multiple campaigns simultaneously from concept to delivery
- Experience of setting and monitoring income and expenditure budgets, and cost negotiation
- Knowledge of how to analyse results to assess campaign performance
 

AllChild is a charity pioneering a new way of working with children and young people at the tipping point of need. Through our two-year, in-school Impact Programme, dedicated Link Workers build trusted relationships and bring together personalised support from families, schools and communities before problems escalate, helping children and young people progress socially, emotionally and academically and flourish in school and beyond.

We are seeking a Monitoring & Evaluation Manager to shape how we monitor performance, evaluate our two-year Impact Programme and use evidence to improve support for children and young people.

The Monitoring & Evaluation Manager will play a key role in strengthening AllChild’s approach to monitoring and evaluation, ensuring we generate robust evidence about programme implementation and outcomes and use it to improve our work. Reporting to the Head of Monitoring & Evaluation, they will oversee core M&E activity and support programme performance management, organisational decision-making and external reporting. They will work closely with Programme Design, Delivery, Systems and colleagues across AllChild.

We are looking for someone with strong analytical skills, excellent project management and communication, and a clear understanding of what robust, high-quality monitoring and evaluation requires. They will be confident working with complex data and solving problems, translating M&E requirements into effective systems and reporting tools, and communicating findings clearly and accurately, including what the evidence can and cannot tell us. They will line manage the M&E Officer and help build a strong M&E function that enables AllChild to understand, improve and demonstrate its impact.

For further information and to apply, please download the job pack and visit our dedicated recruitment page via the link below.

Closing date: 6 October 2026.

We reserve the right to close this vacancy early if sufficient applications are received, so early application is encouraged.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process. 

AKF(UK) JOB DESCRIPTION

1. JOB TITLE

Facilities and Operations Manager

2. REPORTING RELATIONSHIPS

JOB TITLE

FOR

2.1 REPORTS DIRECTLY TO

Head of Kings Cross Properties

Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

2.2 REPORTS INDIRECTLY TO

AKF(UK) Property Committee

Reporting on financial results, compliance, company law, charities legislation.

2.3 DIRECT REPORTS

Facilities and Maintenance Assistant Manager

Facilities and Maintenance Officer x 3

Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

3. JOB PURPOSE

In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.

This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.

4.  KEY RESPONSIBILITIES

 

4.1 AKC Building Operations

· Oversee and manage the teams responsible for the reception, security and cleaning.

· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.

· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.

· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.

· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

· To maintain and review equipment asset registers and update accordingly.

· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

· Support the relationships with the tenants of the AKC retail units.

· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

· Respond to emergency situations or other urgent issues involving AKC.

4.2 AKC Building Administration

· To prepare an annual operational plan and budget for the AKC building management team.

· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

· To lead any supplier procurement processes related to building management.

· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

· To own the AKC building management risk register ensuring that it is up to date at all times.

· To attend the AKF(UK) Property Committee meetings

· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

4.3 AKC Events

· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.

 

4.4 People Management

· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties.

5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS

 

5.1 Qualifications

· A degree in Facilities Management or similar qualification would be an advantage.

5.2 Experience

· Experience of staff management

· Experience of managing third-party contractors

· Experience in managing complex mechanical, electrical and plumbing systems

· Experience of managing planned preventative maintenance for hard and soft services

· Experience of working in a complex, multi-stakeholder environment

· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

· Experience of identifying trends and developing/implementing management reports.

· Experience in a similar field e.g. school, university or charity.

5.3 Skills

· Good interpersonal, customer care and liaison with a wide range of stakeholders

· Ability to explain technical issues to non-technical personnel.

· Ability to work both strategically and operationally.

· Ability to successfully manage time, plans and other related tasks.

· Ability to continuously meet targets and surpass expectations.

· Ability to lead, inspire and motivate a team to meet objectives.

· Excellent written and verbal communication skills in English.

· Good presentation skills.

· Excellent communication skills and able to communicate with internal and external customers.

· Commercially aware with good negotiating skills.

· Excellent client facing skills with the confidence to deal with people at all levels.

· Capable of working independently and collaboratively as part of a wider team.

· Good numeracy and presentation skills.

· Self-motivated, action-focused and with a proactive approach.

· Ability to always maintain a professional appearance and approach.

· Proven ability to deal with change.

5.4 Knowledge

· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.

· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).

· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)

· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.

· Awareness of sustainability and energy efficiency practices

5.5 Attributes

· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.

· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age

· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.

· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.

· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.

· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.

· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.

· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.

6. KEY RELATIONSHIPS

Internal Relationships

· AKC Events

· AKC IT

· AKC Gallery

· IIS

· AKU-ISMC

External Relationships

· Suppliers

· Kings Cross Estate

Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Commercial & Events Officer to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.

The Commercial & Events Officer plays a key role in raising income for the Charity by supporting the Commercial & Events Manager in planning, organising and delivering corporate stewardship, community engagement and fundraising events (including virtual). This work will support the delivery of mutually beneficial KPIs with aligned partners, which will deliver incremental net income, awareness, supporter leads and value for the Society. The role will initially focus 75% of time on community and events and 25% on corporate stewardship, though this split may adapt to meet operational demand. 

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.)

Please download the attached recruitment pack to view the full job description and more information.

Some information about us

Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave
•    A generous Employee Referral Scheme (refer a friend and earn up to £250) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Flourish Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Death in Service (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.  

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment. 

Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.

The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.

Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.

The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.

The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.

 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

 

Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.

You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.

 

Specifically seeking candidates with:

· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.

· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.

· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.

· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.

· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.

· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Job purpose: We are looking for a Deputy Service Delivery Lead to support the leadership and operational delivery of the National Road Victim Service, helping to ensure strong people management, consistent service delivery, quality standards, safeguarding, governance and contract performance across teams and processes.

Working closely with the National Service Delivery Lead and wider leadership team, the postholder will support operational smoothness, resilience planning, quality assurance, safeguarding and clinical governance practice.

The role will support service resilience and operational, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The role will lead day-to-day management of Regional Managers, including check-ins, performance review, workforce support and capacity oversight, while enabling Regional Managers to line manage caseworkers effectively.

Line management responsibility for Regional Managers will be shared with the National Service Delivery Lead.

The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.

The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.

The Deputy Service Delivery Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

Birthday day off (taken any time)

Enhanced sick pay and compassionate leave

Death in service benefit

Pension

Employee Assistance Programme

Flexible working

A rewarding role with purpose

Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable operational leader with the confidence to support service delivery, people management, quality assurance, safeguarding, governance and contract performance across NRVS.

You will combine strong judgement, organisation and constructive challenge with the ability to support Regional Managers, strengthen consistent practice and turn quality assurance, service date and learning activity into practical improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers and caseworkers through effective line management, training, peer support and service improvement activity.

Specifically seeking candidates with:

· Strong leadership, operational judgement and people management skills, with the ability to support Regional Managers to lead their teams confidently and consistently.

· Clear communication, influencing and relationship-building skills with practitioners, managers, senior leaders, commissioners and external stakeholders.

· Ability to support safe, proportionate decision-making and escalate safeguarding, governance, risk or quality issues appropriately.

· Knowledge and understanding of trauma-informed working and trauma-informed organisations, with the ability to support managers and teams across Brake to apply these principles consistently.

· Strong facilitation, training, coaching and peer support skills, with the ability to contribute to professional development for managers and caseworkers.

· Ability to analyse service data, quality assurance findings, risks, KPIs and client journey information, and translate insight into practical improvement.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and support contract and service assurance.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!