859 Jobs in Leatherhead

About us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

This role is specifically working as part of the Distributed System of Scientific Collections UK programme.

UK natural science collections hold more than 140 million items. These are an unrivalled source of data about how the Earth and its natural systems formed over 4.56 billion years, with the potential to support research that addresses some of the critical issues facing the world, including biodiversity and climate change. They contain evidence of the changes in the natural world including the impact of human life on our planet over the past few thousand years. The scientific, commercial, and societal benefits of these collections are currently constrained by the limits of physical access, and by highly fragmented digitisation efforts with less than 10% digitally available.

DiSSCo UK is a consortium of UK natural science collections, led by the Natural History Museum in partnership with the Arts and Humanities Research Council (AHRC) and UK Research and Innovation (UKRI), who are developing a national infrastructure to support the digitisation and use of the UK’s natural science collections to support this critical research.

This will take the form of a 10-year programme focused on digitisation of critical mass of collections as FAIR data, made available through a well-supported backbone of technology infrastructure, with continued development and application of innovative approaches such as greater use of Artificial Intelligence and robotics. Investment of the order of £155m over ten years from 2026-27 is expected to unlock at least a four-fold economic return on investment, as well as efficiency savings for UK and global researchers, and the potential for research innovation and studies that have not previously been possible – underpinning a future in which both people and planet thrive.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

We're looking for proactive individuals with a keen eye for detail who can work well within and across teams to deliver agreed digitisation imaging and data outputs within a given collection area (Entomology or Botany). You will have an agile and pragmatic approach to problem solving, seeking advice where necessary and escalating issues in a timely manner.

Above all, you are an excellent communicator, thrive in busy target-focused environments and have an enthusiasm for digitisation and the collection areas within which you work.

This position is an excellent opportunity to contribute to a nationally significant programme of work during a key phase of DiSSCo UK’s rollout. We encourage applications from candidates (both internal and external) who fulfil most of the key competencies and are willing to engage in training and personal development opportunities to fill any knowledge gaps.

This role is based within the Museum’s Digital, Data and Informatics (DDI) Department and reports to the relevant Unit Lead (Entomology or Botany).

This is a fixed term role until 31 March 2028.

About you

Are you passionate about making natural science collections accessible to researchers, policymakers, and the public worldwide?

DiSSCo UK is seeking enthusiastic and detail-oriented Digitisers to help transform the Natural History Museum’s physical collections into high-quality digital records.

As a Digitiser, you will work initially with Entomological or Botanical collections, capturing specimen data and images to support global research and biodiversity knowledge. Your work will contribute directly to unlocking scientific collections and making them available through both the NHM and national network of DiSSCo UK digital infrastructures.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more on our website.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

Due to the nature of this role the work pattern will be 100% on site.

How to apply

If this sounds like you, please apply on our website.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 23:59 on 29 September

Interviews expected: w/c 12 and 19 October

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

About us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

This role is specifically working as part of the Distributed System of Scientific Collections UK programme.

UK natural science collections hold more than 140 million items. These are an unrivalled source of data about how the Earth and its natural systems formed over 4.56 billion years, with the potential to support research that addresses some of the critical issues facing the world, including biodiversity and climate change. They contain evidence of the changes in the natural world including the impact of human life on our planet over the past few thousand years. The scientific, commercial, and societal benefits of these collections are currently constrained by the limits of physical access, and by highly fragmented digitisation efforts with less than 10% digitally available.

DiSSCo UK is a consortium of UK natural science collections, led by the Natural History Museum in partnership with the Arts and Humanities Research Council (AHRC) and UK Research and Innovation (UKRI), who are developing a national infrastructure to support the digitisation and use of the UK’s natural science collections to support this critical research.

This will take the form of a 10-year programme focused on digitisation of critical mass of collections as FAIR data, made available through a well-supported backbone of technology infrastructure, with continued development and application of innovative approaches such as greater use of Artificial Intelligence and robotics. Investment of the order of £155m over ten years from 2026-27 is expected to unlock at least a four-fold economic return on investment, as well as efficiency savings for UK and global researchers, and the potential for research innovation and studies that have not previously been possible – underpinning a future in which both people and planet thrive.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

DiSSCo UK is seeking an experienced and inspirational Digitisation Team Unit Lead to oversee digitisation operations, deliver strategic objectives, and support the development of a high-performing team contributing to the UK's natural science collections infrastructure.

The Unit Lead will provide sectional technical and people leadership for digitisation and collection preparation activities, ensuring projects are delivered efficiently, safely, and to a high standard. You will work across institutional teams and external partners to drive innovation, improve workflows, and deliver impactful outcomes that support research, conservation, and public engagement.

This role is based within the Museum’s Digital, Data and Informatics (DDI) Department and reports to the DiSSCo UK Operations Team Lead.

This is a fixed term role until 31 March 2028.

About you

You will be a confident communicator, able to foster strong working relationships both within the DiSSCo UK programme and wider NHM Collection teams. You will thrive in team environments, supporting and driving your teams to success, with excellent attention to detail and problem-solving skills.

The role will combine technical digitisation expertise and people management. While beneficial, it is not essential that the postholder has previous direct management experience. We welcome applicants who may not have had formal line management experience previously, but are willing to learn and embrace building, developing and motivating a team.

This post will lead the Botanical section of Digitisers and Collection Assistants. The postholder will need substantial experience working with botanical specimens, natural science collections, with applied botanical expertise and the ability to make informed operational decisions on specimen handling and workflow requirements.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more on our website.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

Hybrid working is possible, with onsite supervision required during digitisation activity, around 3 days per week on average. This may increase in line with business requirements. Occasional work across other Museum or partner sites around the UK may be required.

How to apply

If this sounds like you, please apply on our website.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 23:59 on 29 September

Interviews expected: w/c 19 October

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

Here at the IOP we are looking for an Interim People & Talent Partner to support a secondment period until May 2027 to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ in the UK policy to make working at the IOP as flexible as possible. This is complemented with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme
• Private medical insurance, life assurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose when to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working plus much more

The Role

We are seeking an experienced Recruitment and Payroll professional with a strong understanding of UK employment law, payroll legislation, statutory requirements, and HR best practice. The successful candidate will have proven experience managing end to end recruitment and payroll processes, always ensuring compliance and accuracy. A sound knowledge of HR systems, particularly iTrent, payroll administration, employee lifecycle processes, and current employment legislation is essential.

The ideal candidate will be highly organised, resilient, and dependable, with the ability to manage competing priorities within a small team. They will have experience working both independently and collaboratively, demonstrating excellent attention to detail and a proactive approach to problem-solving.

Strong interpersonal and communication skills are essential for this role, along with the ability to build effective relationships at all levels of the organisation. The postholder will be confident in providing guidance and advice on recruitment, payroll, and employee relations matters, ensuring decisions are legally compliant and aligned with organisational policies and procedures.

What will I be doing?

• Lead and sign off all payroll related activities, ensuring accuracy, compliance, and effective liaison with internal and external stakeholders
• Manage end to end recruitment activity, delivering effective attraction, selection, and onboarding processes to secure high quality candidates in a timely manner
• Coach and support managers on HR policies, processes, and employee lifecycle matters, including family leave, return to work arrangements, and complex or sensitive people issues
• Contribute to the continuous improvement of People services, including HR systems, People Team processes, EDI initiatives, and the effective management of employee and manager queries
• Line managment of People Officer 

Who will I work with?

• Internally, the role works across all departments as well as IOP Publishing HR and Finance
• Externally, the role works with employment lawyers, recruitment agencies, occupational health providers and EDI professionals

Ideally, your skills include:

Essential Criteria

• Sound knowledge of UK employment legislation and its practical application
• Strong recruitment and payroll experience, including end-to-end recruitment and payroll processes
• Strong understanding of HR best practice and employee lifecycle processes
• High level of professionalism, discretion, and commitment to confidentiality
• Excellent interpersonal skills, with the ability to listen, influence, negotiate, and provide advice on complex or sensitive matters
• Line manager experience
• Experience working autonomously in a busy, varied, and fast-paced environment
• Exceptional attention to detail and commitment to accuracy
• Strong line management skills, with experience coaching, developing, and supporting employees to achieve individual and organisational objectives.
• Ability to think strategically, plan ahead, and develop creative solutions to complex challenges.
• Strong working knowledge of HR systems, ideally including iTrent, Harbour, and MyFlex.
• CIPD Level 5 qualified

Desirable

• Experience using HR systems, ideally iTrent (Electric Theme) and/or DayForce
• Supporting in HR system rollouts

Application

Alongside your CV, please ensure you include a brief cover letter outlining how you meet the person specification, including details of your experience in payroll processing and recruitment.

How will I be working? 

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. 

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London and once a quarter within the People & Operations Department alongisde team meetings as apporiate. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There’s never been a better time to join us, watch our film to find out more about the difference we make.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help. 

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland. 

CENTRE FOR AGEING BETTER

Head of External Affairs (Maternity cover) - January 2027 start

· Maternity cover

· Salary £62,388 per annum

· Full or part time (minimum 4 days a week)

· Flexible working options will be supported.

· Central London Office and Hybrid working (at least 6 days a month office attendance)

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

Help shape the country's response to an ageing society

The Centre for Ageing Better is looking for an experienced, politically astute and ambitious Head of External Affairs to join us on a maternity cover contract.

This is a unique opportunity to lead one of the country's most influential voices on ageing at a time of significant social, economic and political change. As Head of External Affairs, you will lead our communications, public affairs and campaigning work, helping us secure greater government attention, commitment and action on the opportunities and challenges of our ageing society.

Alongside leading a high-performing team, you will personally drive some of our most strategically important influencing priorities. Working closely with senior leaders across the organisation, you will lead high-profile programmes of work across our action areas of Work, Homes & Communities and Ageism & Inequality, helping to ensure that government, parliamentarians, local leaders and other decision-makers take meaningful action to improve the experience of ageing. These programmes will sit at the heart of our efforts to make ageing a mainstream political priority and secure practical policy change.

This is an ideal role for someone who combines outstanding strategic leadership with a track record of delivering high-impact public affairs, policy and communications programmes that have achieved real-world change.

About you

We're looking for someone who brings a blend of strategic leadership, political awareness and hands-on delivery experience.

You will have:

• Significant experience in public affairs, strategic communications, campaigning and policy influencing.
• A strong track record of securing policy, political or systems change through effective influencing and stakeholder engagement.
• Experience of working successfully with Westminster, Whitehall and other senior decision-makers.
• Demonstrable experience of developing policy positions and translating evidence, research and evaluation into compelling content and influencing narratives.
• Experience of leading high-profile programmes, campaigns or initiatives that have attracted government attention and resulted in action from decision-makers.
• A track record of developing and delivering integrated communications and influencing strategies that achieve measurable impact.
• Excellent writing, stakeholder management and political influencing skills.
• Strong leadership and people management experience, with the ability to motivate and develop high-performing teams.
• The ability to think strategically while also delivering complex projects and responding to a fast-changing external environment.

About us

The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.

We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people. 

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply, please follow the link to complete an application form and Equality and Diversity form.

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post.

Failure to do so will result in your application being automatically rejected.

We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.

The closing date for this role is 9am on Monday 28th September, with in- person interviews to take place during the week commencing 26th October with an expected W/C 4th January start date.

Are you an experienced Teaching Assistant ready to take the next step in your career?

At Ambitious College, we are looking for a Higher Level Specialist Teaching Assistant to join our West Thames campus, supporting autistic young adults aged 16–25.

Working alongside the class Lecturer, you will play an important role in planning and delivering high-quality education, supporting learner progress and modelling excellent practice. You will also mentor and develop Learning Support Workers and other support staff, helping colleagues build their skills and confidence.

About the role

You will:

• Support the planning, delivery and assessment of learning.
• Develop accessible resources and personalised learning activities.
• Deliver lessons and activities in the Lecturer's absence.
• Monitor and contribute to learner progress and achievement.
• Model effective strategies for supporting autistic learners, including communication, engagement, independence and positive behaviour support.
• Mentor and provide practical guidance to support staff.
• Support colleagues to implement individual learner plans and strategies.
• Work collaboratively with Lecturers, therapists and other professionals.
• Promote high expectations, independence and participation.
• Maintain high standards of safeguarding, health and safety and professional practice.

About you

We are looking for someone with strong practical experience in education who is ready to take on greater responsibility.

You will have:

• Significant experience working with young people, ideally autistic learners or those with additional needs.
• A strong understanding of effective teaching and learning.
• Experience adapting learning to meet individual needs.
• The confidence to support or deliver lessons.
• Strong communication and teamwork skills.
• The ability to model best practice and mentor colleagues.
• A positive, person-centred approach and high expectations for learners.
• A commitment to safeguarding and promoting young people's welfare.

Experience of working with autistic young people is highly desirable, but we welcome candidates with strong transferable skills and a genuine commitment to developing their specialist practice.

Why join Ambitious College?

At Ambitious College, we believe autistic young adults should have the opportunity to develop their skills, build confidence and prepare for a fulfilling adult life.

You'll join a passionate and skilled team where your experience can make a real difference — while developing your own specialist and leadership skills.

If you're ready to lead by example, develop others and make a greater impact, we'd love to hear from you.

Join Ambitious College and help us transform the lives of autistic young adults.

Start Date- November 2026

Closing Date- Monday 28 September 2026

Interview date-Friday 2nd October/ Monday 5th October 2026

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?

Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.

Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.

This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.

If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

About the Role

The South London Centre Manager will have overall responsibility for the day-to-day management, smooth running and development of the South London centre and Smart Works service in Croydon.

They will oversee the delivery of a high-quality Smart Works service, to include managing centre operations, leading and supporting the volunteer community, and building strong relationships with local partners and stakeholders, to ensure that Smart Works is well-embedded in the South London community.

The Centre Manager will be a highly organised and proactive individual who enjoys making things happen. They will be equally comfortable managing the practical running of a busy public-facing centre, supporting clients and volunteers, representing Smart Works externally and identifying opportunities to grow the service.

They will be a natural relationship builder who is able to create a vibrant, friendly and inclusive environment where everyone feels welcome.

The role would be based in the South London centre, and there will be occasional evening and weekend work for which staff are awarded TOIL. There will also be an expectation that this role may need to visit other Smart Works London centres or travel for outreach events and activities throughout the city.

How to Apply

Please submit a CV and a cover letter which answers the following questions by 29th September at 5pm. Your application should be addressed to Fiona Hollow, Head of London Service Delivery

• Why do you want to work for Smart Works? (Max 250 words)
• How will you create a positive atmosphere and environment for clients, volunteers and staff members in our South London centre? (Max 250 words)
• Tell us about a time you have worked effectively in a team to solve a problem. (Max 250 words)

1st round interviews will take place on Monday 5th October and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.2nd round interviews will take place on Friday 9th October and will be in person in Croydon.

If you require any reasonable adjustments or alterations for the application and recruitmentprocesses, please reach out to us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.

Project Manager: Voices for Health Equity (Maternity Cover)

Job Description and Person Specification

Job title Project Manager: Voices for Health Equity (Maternity Cover)

Hours 35 hours per week

Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:

1. Ensuring meaningful participation of people and communities

2. Championing accessibility and inclusion

3. Valuing VCSE organisations as equal partners

4. Ensuring insights collected lead to impact and action

5. Investing in the long-term capacity and agency of VCSE organisations

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to:

- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.

- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.

- Provide day-to-day project governance, reporting, quality assurance and risk management.

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.

Responsibilities

Programme and client management

· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.

· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.

· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.

· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

Building and managing the Public Engagement Network

· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.

· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.

· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.

· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.

· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.

Co-ordinate and support activities capturing insight, learning and impact

· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.

· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.

· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.

· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.

Governance, quality and risk management

· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements

· Contribute to internal management groups and partnership meetings as required

· Maintain and review risk registers and quality assurance processes.

· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.

· Support preparation of regular performance and impact reports for internal and external audiences.

Partnership and stakeholder management

· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working

· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.

· Represent National Voices at external meetings, events and learning forums as required.

Line management and internal leadership

· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture

· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

General

· Take a proactive approach to including people with lived experience and members in all areas of work

· Support the development of funding bids and proposals, including shaping delivery models and costing activity.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

· Contribute to team planning activities and undertake other relevant duties as appropriate

· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion and reducing health inequalities
• Proactive, flexible and comfortable working in complexity
• Calm under pressure and able to manage multiple priorities while maintaining quality
• Confident in building relationships and constructively challenging where needed
• Comfortable working collaboratively and taking responsibility for delivery
• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact

Skills and abilities

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
• Experience of managing partnerships, subcontractors or commissioned work
• Strong organisational skills, with the ability to prioritise, plan and manage risk
• Experience of quality assurance, reporting and working within governance frameworks
• Excellent people skills, with the ability to lead, support and motivate others

Experience, knowledge and understanding

· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.

· Experience in engaging with people experiencing inequalities in a safe and meaningful way.

· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.

· Experience of managing funder relationships and generating income.

· Experience of facilitating and presenting at events and workshops.

· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)

· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)

· Project management qualifications (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 2nd October 2026.

The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Change for Good Community Chaplaincy is looking for an experienced and committed Executive Director to lead our charity through an exciting stage of growth.

Founded in 2012, Change for Good began as a mentoring project in HMP Wandsworth and has grown into an established resettlement charity working across London. We support people before and after release through in-prison support, "through the gate" work, volunteer mentoring, and our peer support group, Next Chapter. Mentoring, advocacy, and peer support sit at the heart of everything we do.

As we grow, we're looking for a hands-on Executive Director who can lead the development and implementation of our strategic plan, lead and inspire our small staff team, champion the vital work of our volunteer mentors and our peer support group Next Chapter, and strengthen our relationships across the criminal justice and voluntary sectors - including our partner multi-faith prison chaplaincies.

About the role

Leadership & Strategy

• Lead the development and implementation of Change for Good's strategic plan, working closely with the Board of Trustees
• Serve as ambassador and primary spokesperson for the charity, promoting our mission and programmes

Programme Delivery & Impact

• Ensure the effective delivery of our programmes: in-prison support, through the gate, volunteer mentoring, and Next Chapter
• Monitor and evaluate programme outcomes, and produce quality impact reports for funders and stakeholders

Income Generation & Sustainability

• Contribute to funding strategy, diversifying and growing income streams to secure the charity's long-term sustainability
• Produce high-quality reports that meet funders' requirements and maintain strong funder relationships

People & Volunteers

• Lead, motivate, and support high-performing staff team, building a positive and inclusive team culture
• Oversee the recruitment, training, and development of staff and volunteer mentors
• Support the vital role of our volunteer mentors, ensuring they feel well trained, supervised, and valued

External Relations

• Build and maintain relationships with key stakeholders across the criminal justice and voluntary sectors

About you

This role would suit an experienced manager ready to take the step up into their first leadership role, as well as someone with prior senior leadership experience.

The ideal candidate will have:

• Management experience within the charity or voluntary sector, with the confidence and ability to lead a high-performing team
• A genuine passion for prisoner and ex-prisoner welfare, and a commitment to our mission
• Experience working with vulnerable or marginalised populations
• Experience within the criminal justice system or resettlement sector
• Ability to work closely with the Board of Trustees to develop and deliver strategic goals
• Strong relationship-building skills, with the ability to represent the organisation externally
• Resilience, and the ability to thrive in a challenging and evolving environment
• Experience of, or willingness to lead on, fundraising and income generation

Change for Good is committed to equality, diversity, and inclusion, and we particularly encourage applications from candidates who are currently underrepresented in charity leadership. We warmly welcome applications from people with lived experience of the criminal justice system.

Change for Good has a Christian foundation and works within multi-faith prison chaplaincy settings. Applicants should be comfortable working within, and respectful of, our faith-based ethos and multi-faith environment.

Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child?  Do you have experience in social work, education, inspection, advocacy or residential childcare management?

Then we have an exciting opportunity for a professional like you.

The Vacancy

An exciting opportunity has arisen for an Independent Visitor to join NYAS Independent Monitoring Service.

This is a full-time permanent role, working 35 hours per week across Scotland.

As an Independent Visitor you will be required to complete and report on settings via independent visits

The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.

While the role is home-based, where travel is required, it may include public transport.

About You

We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.

For more information, please view the attached job description. 

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Professional qualification in a relevant field.
• Proven extensive experience in working with children and young people or adults at risk in a social care setting.
• Experience and an understanding of child and adult safeguarding procedures.
• Experience of quality assuring reports for regulatory bodies.
• Ability to analyse a range of information to assess effective evidence-based judgements of reports.
• Proven experience of using QA to improve report writing.
• Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.

Please note that as this role is based in Scotland, Scottish bank holidays will apply.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.

We reserve the right to close this vacancy early once we receive a high number of applications.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child?  Do you have experience in social work, education, inspection, advocacy or residential childcare management?

Then we have an exciting opportunity for a professional like you.

The Vacancy

An exciting opportunity has arisen for an Independent Visitor & Quality Assurance Officer to join NYAS Independent Monitoring Service.

This is a full-time permanent role, working 35 hours in the North West and/or North East region. 

As an Independent Visitor & Quality Assurance Officer you will be required to complete statutory and non-statutory independent allocated visits within prescribed timescales and to quality assure reports submitted by other members of the team.

The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.

While the role is home-based, there will be occasions where travel is required, including working on public transport.

About You

We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.

For more information, please view the attached job description.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Professional qualification in a relevant field.
• Proven extensive experience in working with children and young people or adults at risk in a social care setting.
• Experience and an understanding of child and adult safeguarding procedures.
• Experience of quality assuring reports for regulatory bodies.
• Ability to analyse a range of information to assess effective evidence-based judgements of reports.
• Proven experience of using QA to improve report writing.
• Ability to communicate effectively and to a high standard both orally and in writing to a wide range of people.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.

We reserve the right to close this vacancy early once we receive a high number of applications.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

About Battle Cancer Program

Battle Cancer Program is a charity that brings people together through fitness and community to raise money and awareness for people affected by cancer.

Our programs work with gyms and their communities to deliver fundraising programs that combine fitness, challenge and community.

We are looking for an organised and detail-focused Service Administrator to provide the systems, administration and data support that underpin the successful delivery of our programmes.

The Role

The Service Administrator will be responsible for ensuring that the administration behind our program is accurate, organised and effective.

You will work closely with the Program Coordinator and Fundraising & Social Media Coordinator, helping to ensure that information flows effectively between program delivery, fundraising and communications.

This is an important role within the team. While the Program Coordinator will focus primarily on relationships and program delivery, the Program Administrator will ensure that the information, systems, records and administration behind the program are maintained to a high standard.

The role will suit someone who enjoys organisation, accuracy and making sure that things happen properly behind the scenes.

Key Responsibilities

Service Administration

• Maintain accurate records of participating gyms and program.

• Maintain participant and program databases.

• Support the administration of new gym registrations and onboarding.

• Maintain program calendars, schedules and key dates.

• Prepare program information and documentation.

• Track outstanding actions and follow up where required.

• Maintain program templates, guidance and resources.

• Support the administration of programme events and activities.

Data & Reporting

• Maintain accurate and up-to-date program data.

• Record participant numbers, gym activity and fundraising information.

• Monitor key program information and deadlines.

• Highlight missing information, trends or issues that require attention.

• Help ensure that information is recorded consistently across the program.

Fundraising Administration

• Maintain accurate fundraising records.

• Support the tracking of fundraising against agreed targets.

• Assist with fundraising reports and updates.

• Ensure relevant fundraising information is shared with the Fundraising & Social Media Coordinator.

• Help identify program achievements and fundraising milestones that could be celebrated or communicated.

Communications Support

• Support routine program communications with gyms and participants.

• Assist with email communications and program updates.

• Provide accurate information to the Fundraising & Social Media Coordinator for social media, newsletters and other communications.

• Help collect participant stories, program results and other useful information.

• Maintain records of photographs, stories and other program content where required.

Team Support

• Work closely with the Program Coordinator to ensure they have the information and administrative support required to manage the program effectively.

• Work closely with the Fundraising & Social Media Coordinator to ensure program activity feeds into fundraising and communications.

• Participate in regular team meetings and program reviews.

• Ensure actions agreed during meetings are recorded and followed up.

• Provide general administrative support to the program function.

Systems & Improvement

• Identify opportunities to improve program administration and systems.

• Help develop efficient processes and templates.

• Ensure information is stored consistently and can be easily accessed by the relevant team members.

• Support the development of systems that will allow the program to grow without creating unnecessary administrative workload.

Person Specification

Essential

• Highly organised and methodical.

• Excellent attention to detail.

• Strong written and verbal communication skills.

• Confident using Microsoft Office/Google Workspace.

• Comfortable working with spreadsheets and databases.

• Able to manage competing priorities and deadlines.

• Reliable and able to work independently.

• Proactive approach to identifying and solving administrative problems.

• Able to handle information appropriately and maintain confidentiality.

• Good interpersonal skills and a willingness to work as part of a small team.

Desirable

• Previous experience in an administrative role.

• Experience working within a charity or not-for-profit organisation.

• Experience using CRM systems.

• Experience with fundraising administration.

• Experience coordinating events or programs.

• Experience working with spreadsheets, databases or reporting systems.

• Interest in fitness, sport or community-based programmes.

What we are looking for

We are looking for someone who is organised, reliable and proactive, with a real eye for detail.

You will be someone who enjoys making sure that information is correct, deadlines are met and the people around you have what they need to do their jobs effectively.

You will also be comfortable working in a small charity where everyone plays an important role and where you may be asked to turn your hand to different tasks.

Most importantly, you will understand that good administration is not simply paperwork — it is what allows a growing programme to operate effectively and demonstrate its impact.

Summary

The Woodfield Project (TWP) is seeking an enthusiastic Deputy Manager to help run our beautifully refurbished community hub on Tooting Bec Common, in SW London. In close collaboration with the TWP Manager, you will coordinate daily operations, deliver a lively programme of events and activities, support members and volunteers and help grow new initiatives. Working closely with the Trustee Board, you’ll also ensure the Pavilion remains sustainable and continues to thrive at the heart of the local community.

About us

The Woodfield Project is a vibrant, community-focused charity responsible for The Woodfield Pavilion located on Tooting Bec Common, in South-West London. The Pavilion serves as a lively community hub, offering events and activities that: support social wellbeing; bring the local community together; and encourage appreciation and care for the surrounding natural environment. The Pavilion spaces are ideal for meetings, classes, and exhibitions, along with a well-equipped kitchen, toilets and a locker room. As well as hosting its own events and activities, the Pavilion is hired by external organisations for wellbeing classes, workshops and events. 

Purpose and scope of role 

We are looking to recruit an enthusiastic and energetic Deputy Manager with the skills and experience to support and drive forward our mission of ensuring that the Pavilion serves as a vital resource for local communities and groups and to actively encourage participation from members and volunteers who share our passion for making a difference. 

The Trustee Board provides governance and strategic leadership for the charity. The Deputy Manager will work alongside the TWP Manager to coordinate the day-to-day running of the building and plan and deliver an engaging programme of community events and activities, as well as develop new activities. The role includes operational management, future planning and ensuring a sustainable income and membership base. 

The Deputy Manager will report to the TWP Manager and work collaboratively with the full Board, as well as with individual trustees on specific issues. 

Key tasks and responsibilities: 

Delivery 

• Supporting all aspects of the day-to-day management and operation of the Pavilion in line with the Charity’s mission and aims, within the framework set by the trustees. 
• Work with the Manager to coordinate and co-deliver a programme of community and environmental activities and events, including managing events where necessary 
• Oversee (new and existing) workstreams which form part of the TWP vision
• Manage bookings, hiring, art sales and other Pavilion-related administration 
• Ensure that the building is clean, well-maintained and safe
• Work with the TWP Manager and Building Management team (trustees and members of the Charity) to ensure the maintenance and development of the physical structure of Pavilion 

Operational  

• Work with volunteers and members of The Woodfield Project 
• Coordinate and expand the volunteer community
• Ensure compliance with health and safety, safeguarding and other regulatory requirements 
• Maintain the policies and procedures for operating the Pavilion and ensure that they are followed 
• Work with the TWP Manager and Secretary to organise and support Trustee and Charity meetings 

Strategic 

Work alongside the TWP Manager to:

• Maintain a cycle of events and activities to meet the charity’s aims and running costs 
• Develop, plan and fund future events and projects 
• Develop and manage relationships with stakeholders, partners and users within the community 
• Identify and implement opportunities to develop the activities at the Pavilion and increase funding streams in line with the aims of the Charity 

 Marketing 

• Deliver regular communications to stakeholders about Pavilion news and activities
• Work with the TWP Manager and Digital Assistant on regular social media, web development and publicity tasks

Financial 

• Manage overhead costs within agreed budgets 
• Work with the TWP Manager to identify and develop suitable bids for funding for the Charity, the Pavilion, and its activities 
• Work with the TWP Manager and Treasurer to comply with required internal and external reporting requirements 
• Financial administration including bookkeeping required to support the Charity’s financial policy and procedures

PERSON SPECIFICATION 

Essential 

• Self-reliant, motivated, comfortable with working alone on site and able to work on their own initiative and prioritise work and demands 
• Strong organisational skills with a flexible and resourceful approach 
• Able to work both autonomously and as part of a team 
• Excellent communication and interpersonal skills including the ability to work collaboratively with other teams and with diverse groups of people
• Strong networking skills and the ability to build partnerships 
• Experience of organising or managing events. 
• Proficiency in using IT for management purposes and social media to promote events and engage with stakeholders.
• Basic financial management skills, including budgeting and financial reporting.
• Experience of working with or managing volunteers 
• Willingness to work flexibly, including some weekends and evenings. 
• [Note that most of the building is accessible, but the site is reached on foot down gravel paths, so must be able to navigate these.

Desirable 

• Experience in marketing and communications (incl. social media)
• Experience in business development and identifying potential opportunities
• Project management skills 
• Experience of community work