About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you’re as compelled as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

Central Supporter Engagement Coordinators play a crucial role in stewarding, inspiring, and engaging a diverse range of churches and Christian Aid groups to build on the agency of Christian Aid’s supporters. They are accountable for establishing stronger and more effective relationships and maintaining and increasing supporters’ level of engagement. They undertake a diverse range of stewardship and enquiry management activities, as well as being proactive in equipping and motivating churches, groups and people to pray, act and particularly give, in order to expose the scandal of poverty and to contribute effectively to its eradication. They are accountable for capturing and processing supporter information and providing consistent outstanding customer service and stewardship. The team will be involved in data management and will gain specific expertise in Christian Aid systems. The Central Supporter Engagement team are also accountable for providing excellent office-based help to complement the efforts of regional colleagues, working as one to achieve the strategic objectives of the Fundraising and Supporter Engagement department and the wider organisation. You will work closely with regional colleagues across the UK.

About you

You will be used to working in a customer care environment, including handling enquiries and complaints and appropriately dealing with difficult issues, and working with a customer database, including inputting, editing and extracting data. You will be able to dealing with new and existing supporters by telephone and in written communications, and liaise and build relationships with a broad range of people in a friendly, outgoing and positive manner. You will have knowledge of good donor management or customer care.

You will be able to demonstrate appropriate assurance to set manageable expectations and deal positively with supporters whose expectations cannot be met. You will also have the ability to retain clarity and focus in a very busy environment with excellent attention to detail as well as a systematic approach to work.

Further information

This role requires applicants to have the right to work in the country where this position is based.

All successful candidates will require either and Enhance  or Basic Disclosure Barring Service certificate (DBS) as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid’s Safeguarding policy and sign Christian Aid’s Code of Conduct

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Our current team comprises of a small group of diverse individuals from different backgrounds. This is because we value diversity, and believe our differences makes us a stronger team and is instrumental to the way we work and to provide the best service to our supporters. As such, we invest in the skills, talents and experience of people from all walks of life, which also allows us to live out Christian Aid’s value which we are grounded in and committed to deliver; Dignity, Equality, Justice and Love. And so, we welcome applications from people from all sections of the community, and of all races, gender, age, disability, sexual orientation, religion and beliefs. We would particularly welcome applications from disabled and Black, Asian & Ethnic Minority candidates as we are under-represented within this area and level within our organisation. As members of the International Disability Alliance, we also guarantee to interview all disabled candidates who meet the minimum criteria for our roles.

Job Title: Project Co-ordinator
Salary: £23,271 (Pro rata, actual £12,579), pa plus competitive pension

Holidays: 25 days per year (Pro rata, actual 15 days), plus bank holidays
Hours: 20 hours per week (hours negotiable over 3-4 days)
Location: Hoole, Chester
 

The Bren Project provides high quality, supported work experiences for people with learning disabilities and/or autism. At the Bren Project we believe that everyone should have the opportunity to experience the world of work and enjoy all the benefits it brings. Since 2007 we have facilitated over 300 bespoke work placements for people with learning disabilities and autism. We are a small, but enthusiastic and committed team, and this is an exciting time to join us!

We are now seeking to appoint a Project Coordinator, who will play a critical role in our service delivery. The Project Coordinator will engage beneficiaries, building a personal profile with them that reflects their individual skills, ability, and ambition. The role will also liaise with employers, brokering suitable opportunities and nurturing successful placements through building good relationships with everyone involved.

Closing date is noon on Monday 15th Feb 2021.  If you have not heard back from us by this date, please assume your application has been unsuccessful on this occasion.

Appointment will be subject to a satisfactory enhanced Disclosure and Barring Service check and satisfactory references.

Do you have an understanding of mental health issues or experience of working in mental health? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Casual Recovery Worker on an ‘as and when’ needed basis.

We are looking for a Casual Recovery Worker to join the team at Tower House, our 24 hour Supported Housing service in Chester. A great listener, with a flexible approach and a flair for planning and prioritising a busy workload, you love motivating and engaging people in a range of developmental and rehabilitative activities. What’s more, you have a good understanding of mental health issues and how they affect people. You will also need good record keeping skills and be adept at data entry and willing to participate in a rota that includes lone working, weekends, on call and sleep-ins across a variety of services.

We are looking for caring, consistent, flexible and creative individuals who work well under pressure and are keen to work in mental health. Good communication is essential, as is a good knowledge of mental health. You will receive a full induction, regular supervisions, as well as opportunities for personal and professional development by working across our range of services. You will also have access to learning and development opportunities.

The hourly rate for Casual Workers is £8.72.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

The closing date for this post is 29th January 2021, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.

We currently have an exciting opportunity for an Integration Support Programme (ISP) Worker. The ISP is an innovative programme which is designed to fill the gaps around existing Survivor Support, to make sure that no survivor’s needs go unmet. Your role would be to facilitate the smooth running of this service in the form of administration and regular phone calls with ISP clients, in order to build and maintain client rapport with the service, while also capturing their support needs.

• To process new referrals and introduce clients to the Integration Support Programme service.

• To complete fortnightly and monthly client ‘check-in’ calls to build rapport and capture client support needs.

• To make regular referrals to the Victim Care Contract ‘Reach-in’ service.

• To measure client progression by completing Freedom Assessments with them.

• To occasionally signpost clients to appropriate local services.

• To participate in team meetings.

• To attend regular supervision meetings with Line Manager.

• To provide occasional support to other programmes within the same department, including Bright Future, Reach-in and Health and Wellbeing.

• To adhere to all internal procedures regarding City Hearts.

OB DESCRIPTION

Job Title: Operations Director Service Delivery

No of Posts: 1

Salary: £31,546- £34,999 plus Pension and Health Benefits

Status: Full Time, Substantive

Hours: 37.5 per week

Holidays: 26 days plus Bank Holidays per annum (increasing after 2 year’s service to max 31 days)

Based at: Wigan and Leigh

Responsible to: CEO

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date: 12 noon, Friday 29th January 2021

Possible Interview days: 3rd and 4th February 2021

Please see full job specification attached

To Apply: Please enclose your CV along with a brief overview of why you feel you are perfect for this role in no more than 500 words

Please apply early as we reserve the right to bring forward or extend the deadline for applications, so please get your applications in as soon as possible

SUMMARY
The Brick is a growing Charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering a personal transitions service, unique to every person because every individual is at the heart of their own transition. This is an exciting opening for an exceptional leader to join the Charity in a role that will truly provide opportunities for people to make their own changes. Your role will be to enhance, integrate and develop all aspects of personal transitions services within the Charity. You will need to be as committed as we are to equip people from diverse backgrounds for self-sustaining and independent living. You will have an understanding about the need to ensure people have a safe, nurturing environment to thrive in, which is the first step into transition.

To be successful, you will be a person who has
• high integrity,
• commitment to organisational development, and good governance,
• excellent communication skills
• the ability to work at pace in a complex context,
• the ability to work in a team in a practical, flexible and cooperative way
• passionate about people having a right to choice
• passionate about an asset based approach to all service delivery
• a thorough background and knowledge surrounding safeguarding
• robust and in depth experience in complex issues which may prevent people from transitioning

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a proactive, dedicated Support Coordinator to join our Whitfield Lodge service in St Helens.

We are looking for an experienced practitioner to work with people with learning disabilities, Autism and complex health needs at Whitfield Lodge based in St Helens. The ideal candidate will be a warm, organised, caring and flexible individual and able to provide practical and emotional support to staff and service users. You will be responsible for promoting independence of service users by working in a person-centred way, conducting risk and support assessments and supporting the supervision of staff and service coordination.  You will ensure effective management of rotas and staff allocations to meet individual needs in a large service.

Support Coordinator Duties:

• Providing practical and emotional support to people with learning disabilities, Autism and complex health needs

• Collaborating with service users, families and involved professionals to provide a consistent and coordinated service

• Assisting the operational management of one service, which is a supported accomoodation.

• Coordinate and deploy staff resources efficiently to meet the needs of the service

• Flexible to work hours according to the needs of the service, including evenings, weekends and bank holidays.

Whitfield Lodge based in St Helens is only 22 minute bus journey from the centre of St Helens and a short walk from Lea Green train station.

At least 2 years’ experience of working with people with learning disabilities, Autism and complex health needs is essential for this role as well as excellent excel knowledge and good computer skills. Managerial experience is desired but not essential. You will have achieved a higher professional qualification – NVQ 3/4 Health and Social Care or equivalent.

You will be based at this service and have a flexible approach to work and have access to a car and a clean driving licence.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,

• Support to complete the nationally recognised Care Certificate,

• Competitive pay and a pension with company contribution and 28 days annual leave,

• Company paid enhanced DBS for all staff,

• All our staff are supported 24/7 by our out of hour’s teams.

Creative Support is a national, fast growing not-for-profit organisation providing person-centred support to individuals with a wide range of care needs. We are currently recruiting an experienced practitioner for the role of Senior Support Worker at our mental health support service in Liverpool.

We are looking for respectful, warm and experienced individuals to work at our Liverpool service which supports individuals with mental health needs. We provide an empowering model of support which enables people to lead fulfilling and happy lives. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and ambitions.

Senior Support Worker Duties:

• Providing practical and emotional support to service users in line with Personal Support Plans
• Identifying and accessing opportunities with service users to gain independence and confidence
• Supervising staff and managing staff resources efficiently to meet the needs of the service
• Collaborating with service users, families, and involved professionals to provide a consistent and coordinated service that maximises outcomes for service users
• Working flexibly on a rota to meet the needs of the service, including evenings, weekends, sleep-ins, and bank holidays.

A minimum of two years’ experience of providing care and support to people with mental health needs is essential for this role. It is desirable that you have experience of supporting and supervising a staff team. A clean driving licence and access to a car is beneficial.

This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training regarding the client group you work with, managerial qualifications, and up-to-date training regarding changes to the law governing social care.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff,
• All our staff are supported 24/7 by our out-of-hours teams,
• Support to complete the nationally recognised Care Certificate and Social Care Diploma.

Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.
Age Cymru are recruiting for a full-time Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Wrexham and Flintshire area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.

This post is a fixed term contract ending 31/03/22 working full time - 35 hours per week. The office base is Flint but the post covers Wrexham and Flintshire.

All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.

You will:

* Have experience and working knowledge of advocacy (instructed and non-instructed)
* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)

What we offer in return:

In return we can offer a generous holiday allowance of 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.

Additional Information

Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Wellbeing Enterprises (WE) has received funding from the Future Innovation Fund to develop a Social Prescribing Training Academy for the Liverpool City Region (LCR). The Academy’s aim is to bolster the capacity and develop the skills and competencies of the social prescribing workforce in the LCR. It will also provide pathways to volunteering, work experience and employment for local people.

Social prescribing links patients to non-medical sources of support in the community as a way of responding to the wider biopsychosocial needs of patients. This approach is typically facilitated with the support of a Social Prescribing Link Worker / Wellbeing Officer.

As the Academy Tutor, you will play a pivotal role operationalising the Academy, delivering interactive teaching and ongoing learner support. This is an excellent opportunity for an organised and creative individual who is looking to play a key role developing this innovation from a concept to a reality working with the Project Lead. We are looking for candidates who place emphasis on quality of provision, preparation, and learner wellbeing.

Wellbeing Enterprises (WE) has received funding from the Future Innovation Fund to develop a Social Prescribing Training Academy for the Liverpool City Region (LCR). The Academy’s aim is to bolster the capacity and develop the skills and competencies of the social prescribing workforce in the LCR. It will also provide pathways to volunteering, work experience and employment for local people.

Social prescribing links patients to non-medical sources of support in the community as a way of responding to the wider biopsychosocial needs of patients. This approach is typically facilitated with the support of a Social Prescribing Link Worker / Wellbeing Officer.

As the Project Lead, you will drive forward the development of the Academy, having a key role in its design, implementation, and delivery of training. This is an excellent opportunity for a focused and creative individual who is looking to take ownership of a project and drive it from a concept to a reality. We are looking for candidates who place emphasis on quality of provision and long-term sustainability.

Are you a customer-focused individual with credible experience  gained in a health and safety role, including operations? Then join Shelter as Health, Safety and Safeguarding Manager and you could soon be taking on a high profile role that will give you just the challenge you need.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Our Property and Facilities Team is responsible for the estate and facilities for Shelter’s staff volunteers and clients. That means ensuring that the estate is fit for purpose, delivers our purpose and is compliant with regulations.  A varied portfolio currently comprises one freehold property in London, 24 leased offices across England and Scotland and around 94 leasehold shops. The Team provides a full range of professional services, including facilities management, rent and lease negotiations, budget advice, strategic planning, estate management, building surveying, planned and reactive maintenance and crucially, health and safety and safeguarding expertise, That’s where you come in.

About the Role
Essentially, this strategically vital role is about ensuring Shelter has robust processes and controls in place for the management and oversight of workplace health and safety and the safeguarding of staff, volunteers, clients and all who come into contact with Shelter. As well as delivering expertise around workplace health and safety and the safeguarding of adults and children, we’ll count on you to provide compliance guidance and oversight across all of our activities. You’ll also be responsible for raising the profile of health, safety and safeguarding throughout Shelter and leading the development and delivery of relevant policies and procedures. Along the way, you’ll get to work with colleagues to formulate appropriate action plans to ensure compliance, provide advice, implement a health & safety improvement plan and help develop a positive culture that fosters open and transparent conversation.

About you
As well as an industry recognised qualification such as the NEBOSH Diploma (or equivalent), you’ll need to either hold, or be close to obtaining, Chartered Membership of IOSH. A track record of delivering training is important too, as are top-notch project management skills, a flexible approach to working hours and an innate ability to organise and prioritise your workload. The written and verbal communication skills it takes to work with, provide advice to, train, and promote excellence in Health and Safety to all staff are essential too, together with commercial awareness, lots of creativity and the ability to lead change and help improve performance.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Charity People is proud to be heading up the search party for one of the North West's biggest, boldest and most recognisable charity brands with a lifesaving mission. We're looking for a high-performing Regional Fundraising Manager with expertise in community fundraising to lead a team of five fundraisers across the North West.

Reporting to the Head of Community and Events you'll be responsible for ensuring each Regional Fundraiser achieves their targets and is supported to meet their goals and ambitions. You'll work with them to develop fundraising within their individual geographical area, whilst ensuring that community fundraising plans across the whole of the North West region are robust and set up to encourage diversification and resilience.

You will have strong leadership skills and experience of team management (ideally remotely), as well as experience of community fundraising and a recent, informed understanding of the fundraising landscape across the North West.

You look for creative ways to inspire, encourage and motivate your team. You're able to shape the team to be exceptional charity ambassadors out in the field. You're also strong internal team player who can represent and champion community fundraising to stakeholders at all levels across the organisation.

Initially, you'll be fully home-based. Longer-term, there will be a need to attend meetings at head office in Merseyside, but you are welcome to be primarily home-based if that suits your circumstances. The role comes with some great benefits and the charity has spent time and energy creating a flexible, agile working culture with life and family-friendly working policies.

We are accepting applications on a rolling basis and will move to interview as soon as we have a strong enough shortlist, so please get in touch ASAP if you are interested. Please apply with a copy of your CV to our North West consultants, Amelia Lee and Ellen Drummond.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.

This role can be based at any of our 9 offices; Croydon, Central London, Brent, Oxford, Coventry, Birmingham, Rotherham, Liverpool or Newcastle.

About us
Crisis is the UK’s national homelessness charity. We work side-by-side with people to help them rebuild their lives. Through decades of experience of working with people who are homeless, we know what’s needed to leave homelessness behind for good. We use this experience to shape the services we provide and the changes we campaign for. 

The News and Media team play a central role in building Crisis’ public profile, awareness of our year-round services and securing the changes we need to ensure everyone has a safe and stable place to call home. We tell compelling stories of people who’ve experienced homelessness, support our fundraising efforts on a national and regional level and highlight our work at Christmas and throughout the year in new and creative ways. 

About the role
As Crisis’ Senior Media Officer specialising in services, engagement and fundraising, you will play a key role helping us plan and deliver creative media campaigns that bring our work to life, demonstrating how we end peoples’ homelessness for good through education, training and support with housing, employment and health. You will also help raise the profile of our range of fundraising events, campaigns and corporate partnerships with key target audiences.  

Your role will be stimulating and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. You’ll also work alongside our Artist Liaison Manager to devise creative ways for our high-profile supporters and ambassadors to engage with the cause publicly and play a crucial role in some of our biggest organisational campaigns, like our annual Christmas campaign. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists. 

About you
You’ll be a skilled communicator with experience of working within a busy press office environment/PR agency or as a journalist. 
You’ll have a track record of delivering high-profile, integrated media strategies that secure quality coverage in national, regional and consumer outlets. 
A passion for writing, and experience of working with and interviewing case studies, will mean you know how to tell a compelling story that will capture the attention of journalists and build public support for our goal of ending homelessness for good.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
- Mandatory pension scheme, with an employer contribution of 8% 
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Closing date: Wednesday 27th January 2021 
Interviews will be held from w/c 8th February

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

37.5 hours per week - the service operates between 8am and 6pm Monday to Friday, but actual working hours will be determined by the needs of the service

HMP Thorn Cross, Warrington and HMP Forest Bank, Salford. Please indicate in your application which location you would like to be considered for, or whether you would like to be considered for both.

Closing date: 28 January 2021 at 11.30pm

Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator at HMP Thorn Cross or Forest Bank and help ensure the smooth running of our service that helps turn around often chaotic lives.

Shelter run an Integrated Through the Gate service in prisons, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release.

About the role
As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems.

About you
You've got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.