Supporting over 250 shops across the UK, our office in Warrington is responsible for the distribution of centralised stock including PPE, Christmas items and bought-in goods. We are also expanding our online presence and plan to develop this from our Warrington office.

We are looking to recruit a Warehouse Operative to help provide an efficient warehouse and distribution service for our Charity Shops across England and Wales.

About you

* Experience working in a multi role warehouse environment
* Proven experience working with manual handling equipment and knowledge of safe lifting processes
* Experience of using 3rd party carrier processing systems
* Good written & verbal communication
* IT Literate, knowledge of MS office applications

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Creative Support is a national not-for-profit organization which provides care and support to people with learning disabilities, autism spectrum conditions, mental health needs, and older people.

We are recruiting warm, person centred, and highly motivated individuals to work with people with learning disabilities in the St Helens area. Your role will include:

• Providing respectful personal care, practical and emotional support to service users

• Maximising service user outcomes by working towards greater independence and social inclusion

• Involving service users in decisions about the care and support they receive and their lives

• Collaborating with service users, families and involved professionals to provide a consistent service that best meets the needs and preferences of service users

It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service.

Experience is essential for this role. You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives.

This unique and challenging opportunity will provide you with an environment that encourages personal and professional development. After successful completion of the probationary period, you will automatically be enrolled in the NVQ level 3 Health and Social Care Diploma and you will receive on-going training to best meet the needs of the service users.

Deputy Manager

Are you a Deputy Manager who understands the challenges young people face in day to day life? Do you have previous supervisory experience? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Care in Mind have a fantastic opportunity for an experienced Deputy Manager to join our friendly and professional team where you will support the Residential Manager with the management of the home and supervise the team to achieve the most effective outcomes for our young people.

You will be based within our Residential Home based in Neston, Wirral working shifts over a 37.5 hour, 7 day working rota, consisting of earlies, lates and occasional sleep ins so flexibility is required.

Company Benefits:

- Competitive salary (£22,491 - £26,003, dependant on experience)
- 22 days holiday + 8 bank holidays (rising to 27 days holiday plus bank holidays with service)
- Enhanced company pension
- Life Assurance 2 x your annual salary
- Enhanced sick pay
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development (Level 5 Diploma in Leadership and Management)
- Refer a Friend Scheme (£500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Deputy Manager you will:

- Work as a team in our residential home to support 4/5 young people in our care.
- Help plan rotas for the staff team and conduct monthly supervisions.
- Support the team with their learning and development ensuring all the relevant training and inductions are completed.
- Assist the Residential Manager in managing safeguarding and health and safety matters.
- Work alongside and be supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists to ensure we achieve the best possible outcomes for our young people.

As a Deputy Manager you will have:

- Full UK Driving Licence & access to a vehicle for work purposes
- Previous experience working with young people with mental health needs
- A minimum of 12 months supervisory experience
- An understanding of CQC and/or Ofsted requirements
- Hold a Level 3 in Health and Social care or equivalent
- Flexibility to work a 7-day rota, completing early and late shift patterns alongside occasional sleep ins for which an additional payment is made.
- A compassionate personality, remaining calm, resilient, and understanding of the issues & challenges our young people face.

Due to the current climate regarding Covid-19, all interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 7 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Monday 14th September 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

You may have experience of the following: Deputy Care Home Manager, Deputy Manager, Deputy Residential Home Manager, Nurse, Nursing, Registered Nurse, Charity, Not for Profit.

Ref: 93922

Essential to the success of our retail stores is having a great support team behind them ensuring they get the additional help and support they need. We are recruiting an experienced Administrator to join our Retail Support team in Warrington.

This is a busy role, in a lovely friendly department where the successful applicant will be providing admin support to the Shop & Field Teams. You will also be part of the team providing customer service support to the general public, and to shops with queries relating to bag collections and donations.

About you

* You will be an experienced administrator with the ability to provide administrative support to a broad range of people and teams.
* You should have excellent customer service skills and a great telephone manner gained from a customer service environment.
* You will need great IT skills including MS office, with the ability to update and maintain databases and generate reports.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are Living Streets, the UK charity for everyday walking. 

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.

Join us and together we will create a walking nation.

We are looking for an enthusiastic and motivated individual to join our team as a Project Coordinator in the Liverpool City Region. You will coordinate the delivery of a project working with primary schools to increase walking, and act as a key contact for delivery partners, liaising with primary schools and any other stakeholders, as appropriate.

You will be responsible for recruiting primary schools, organising the distribution of resources, supporting project audiences, delivering activities and undertaking project evaluation activity.

This will be a varied role and an ability to embrace a diversity of tasks is essential.

This role will be home-based initially, with a view to being based at the Liverpool City Region offices when they re-open and it is considered safe to do so.

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role. 

Contract: Fixed term contract until 31 March 2021 

Closing date: Thursday 27th August 2020 (9am)

Interview date: Monday 7th September 2020

Interview location: Online

Community Volunteer Coordinator
Location: Homebased - North Region
Job Type: Permanent, Full time
Salary: £22,322

This is a home based position to cover Liverpool, Chester and Manchester.

At Leonard Cheshire we support individuals to live, learn and work as independently as they choose, whatever their ability. Led by people with experience of disability, we are at the heart of local life — opening doors to opportunity, choice and support in communities around the globe.

We work to support communities to be inclusive for all, where the whole community equally values all its members because of, not despite, our differences. Where everyone within the community feels safe and has an equal voice in shaping the community and has a sense of belonging.

To support our inclusive community approach, we are currently recruiting a Community Volunteer Coordinator covering Liverpool, Chester and Manchester to deliver our volunteering programme across the region. Leonard Cheshire volunteers lead and support a wide range of services, including community activities, employment, confidence building and digital inclusion programmes, social care services, fundraising and campaigns, so a desire to effect positive change and the ability to link effectively with a range of people will be vital to the success of this role.

We are looking for candidates who have a good knowledge of the volunteering sector, are passionate about supporting disabled people and have the motivation to make a difference.
You will have extensive knowledge of Liverpool, Chester and Manchester community activity and be able to demonstrate your ability to connect locally and identify volunteering opportunities for people with disabilities, as well as gaps in the local community to develop peer-led group activities.

You’ll be able to demonstrate your knowledge of disability issues, your approach to networking, understanding of the Leonard Cheshire offer, and how you would utilises volunteers to support in the promotion of Leonard Cheshire.

You’ll understand the importance of co-production and the involvement of disabled people in the design of our approach and activities. Have a proven track record in identifying volunteering opportunities within the community, and social care setting, including using corporate and overseas volunteers.
You’ll have experience in working across a geographically spread location, working with multifunctional departments and managers in social care services in identifying activities which could be supported by volunteers within person centred plans (PCPs) to ensure that volunteer activity is meeting the needs of Leonard Cheshire customers, programmes and services.

You will have;

• empathy with the values and ethos of Leonard Cheshire.
• experience of working with disabled people
• experience of volunteer recruitment and selection procedures
• demonstrable experience of supporting managers and staff to optimise the value of volunteers through training, coaching, motivating and developing individual and teams of volunteers as required
• demonstrate an understanding of the needs of disabled people, including customer self-advocacy and empowerment
• excellent verbal and written communication and interpersonal skills
• good organisational skills, able to use your initiative, manage workload and to prioritise activities. Ability to work alone and as part of a team
• presentation and event / activity organisation skills
• able to keep accurate records, including use of databases
• able to use standard Microsoft packages, such as Word, Excel, Outlook
• knowledge of health and safety legislation
• able to work flexibly to meet local volunteering needs, (including occasional weekends and evenings)
• able to travel within a given area and occasional overnight stays

You will have a genuine commitment to the values and ethos of Leonard Cheshire and be excited by this challenge and the opportunity to make a difference to disabled people.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Closing Date: 24 August 2020

You may have experience of the following: Volunteer Coordinator, Volunteer Team Leader, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Senior Front-End Developer

We have a fantastic opportunity for a Senior Front-End Developer to shape the digital direction of CIPFA by developing high quality user experiences for all products within the Organisations digital estate.

You will be passionate, about new technology and approaches. With good interpersonal skills and able to quickly build relationships throughout CIPFA.

It is essential you have experience working with public facing websites, and technologies such as Angular and Sass. Experience of approaches to site optimisation, working with a microservices architecture, and patterns such as atomic design or BEM are desired.

You will be:

• Developing high quality user experiences for all products across the digital estate
• Contributing to the development strategy and schedule
• Assisting in identifying user journeys and ensure they provide a rich and beneficial experience for all users
• Promoting high standards through code reviews, and mentoring
• Assisting in identifying and evaluating the most suitable technology to adopt

In return we offer:

• 25 days annual leave
• Up to 10% employer's pension contribution
• Season ticket loans
• Employee Assistance Helpline
• Exclusive employee discount and rewards at many major brands including health & well-being, retail, restaurants and mobile technology providers

We are currently working remotely and in normal circumstances the role would be based from our Chester office.
About CIPFA

The Chartered Institute of Public Accountancy (CIPFA) is the world’s only professional accountancy body to specialise in public services, and is a strong advocate for sound public finance management and innovative public service delivery.

Our members work in public services such as local government, the NHS and Whitehall departments as well as in national audit agencies, major accountancy firms and other organisations around the world where public money needs to be effectively and efficiently managed.

You may have experience of the following: Senior Front-End Developer, Front-End Developer, Front-End Developer, Web Developer, Software Developer, Developer, Software Developer, etc.

Ref: 93874

Senior Back-End Developer

We have a fantastic opportunity for a Senior Back-End Developer to shape the digital direction of CIPFA by developing high quality user experiences for all products within the Organisations digital estate. Through promotion of high standards, modern development processes and practises and adoption of the most suitable technology.

You will be passionate, about new technology and approaches. With good interpersonal skills and able to quickly build relationships throughout CIPFA.

It is essential you have experience working with Microsoft Development Stack (.Net, dotnet core, C#), AWS and implementing CI / CD pipelines with Azure DevOps (or close equivalent).

You will be:

• Developing high quality solutions for all products across the digital estate
• Assisting in implementing modern development processes and practises to improve quality and effectiveness of solution delivery
• Implementing CI / CD pipelines through all environments
• Working closely with infrastructure teams to establish requirements and ensure best practices are adopted
• Working closely with the architectural function to ensure patterns are developed and implemented throughout all undertakings

In return we offer:

• 25 days annual leave
• Up to 10% employer's pension contribution
• Season ticket loans
• Employee Assistance Helpline
• Exclusive employee discount and rewards at many major brands including health & well-being, retail, restaurants and mobile technology providers

We are currently working remotely and in normal circumstances the role would be based from our Chester office.

About CIPFA

The Chartered Institute of Public Accountancy (CIPFA) is the world’s only professional accountancy body to specialise in public services, and is a strong advocate for sound public finance management and innovative public service delivery.

Our members work in public services such as local government, the NHS and Whitehall departments as well as in national audit agencies, major accountancy firms and other organisations around the world where public money needs to be effectively and efficiently managed.

You may have experience of the following: Back-End Developer, Software Developer, .Net Developer, Back-End Software Developer, Web Developer, Programmer, C#, Developer etc.

Ref: 93873

Network Manager for Merseyside

*Note: You must be able to easily travel to schools in the area*

Accountable to: Senior Network Manager

Location: Merseyside (working from home, with regular travel within area)

Purpose: Developing and growing The Girls’ Network programme across Merseyside

Hours: Full time with flexible working hours. Some evening work will be required, arranged at your convenience.

We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates of all genders and backgrounds.

About The Girls’ Network

The Girls’ Network is an award-winning charity that works with girls from low-income communities and provides them with a female mentor to open up opportunities and networks that they otherwise would not have access to. We have a large and growing network of supporters, mentors and schools and work across seven regions of England at the moment, with a view to expand. We are looking for someone to help us maintain the quality of our programme and expand our reach to more schools and partners.

Key roles and responsibilities

Drive growth and manage a regional programme

• Provide management of The Girls’ Network activities within Merseyside, alongside Senior Network Manager 

• Maintain and develop effective partnerships with new schools, on-boarding and supporting them into the The Girls’ Network programme

• Establish and maintain professional partnerships and sponsorship with local and national businesses

• Evaluate and report on the progress and impact of The Girls’ Network initiatives in the region 

Manage and support impactful mentoring relationships

• Manage and support impactful mentoring relationships

• Manage the performance of mentors in the regions you are working in to ensure a consistently high standard of mentoring is maintained

• Track the progress of mentoring relationships using data

• Deliver excellent training for mentors and mentees

• Plan, deliver and evaluate engaging and inspiring workshops for mentees and ambassadors

Grow our network in Merseyside

• Advocate and promote The Girls’ Network at every opportunity in the regions you are working in, through local media, PR activities and social media

• Report significant successes and achievements to The Girls’ Network senior team

• Identify opportunities along with the Merseyside Senior Network Manager to build the reputation of The Girls’ Network in Merseyside  and surrounding areas through events and networking

Contribute to the growth and ongoing success of The Girls’ Network

• Understand the development of school initiatives nationally and in the regions, and understand their impact and implications for The Girls’ Network programmes

• Develop and propose new programme initiatives to the senior team for consideration

• Work with the Director of Corporate Partnerships and Fundraising to meet regional and national funding targets

Competencies

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work

• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses

• You are comfortable with delivering set training sessions

• You care about the details and have above average organisation skills

• You are target oriented and will work towards achieving KPIs of the region

• You are flexible in your approach to working with a small organisation and understand the time and resource imitations

Working with The Girls’ Network

The Girls’ Network values commitment, courage, collaboration and excellence. We are currently a small team of passionate and dedicated people all working towards our mission of achieving unlimited futures for all women. We work flexibly and in a collaborative and incredibly supportive environment and communicate regularly with staff across the country. 

New staff go through an in-depth and thorough training programme at the beginning and are given the opportunity to observe and shadow others. Our development programme following this runs for up to two years with opportunities to attend training throughout the year.

Compensation

• Salary: £25,500

• Permanent contract: probation period of 3 months with view to extend

 How to apply

Please email us with the subject line “[Your Name] / Merseyside Network Manager”, with your CV and a detailed covering letter outlining why you would like to work for us and what makes you suitable for the role by midnight on Sunday 30th August 2020. 

Interviews will be held between 9am-5pm on Thursday 3rd September 2020 via Zoom.

Advice on Prescription

Hours 35 per week (part time will be considered)

Permanent (subject to ongoing funding)

Citizens Advice Liverpool is looking for Link Workers to join our Advice on Prescription Team.

Please see the attached pack for the job description and person specification.

Launched in 2015 by NHS Liverpool CCG in partnership with Citizens Advice Liverpool, the service enables all Liverpool GPs to refer patients for assistance from Citizens Advice advisers on a range of non-medical issues including housing, homelessness, job loss, complex debts, fuel poverty and welfare benefits.

The service offers a practical treatment option for GPs and currently provides 50 advice clinics in Liverpool health settings every week, receiving 730 referrals per month.

Vacancies will be based in Liverpool including the North Liverpool Primary Care Network.

To be successful in these roles, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

Closing date and time: 21st August 2020 at 12 noon

Interview date:  27th August 2020

Please note that applications should be via email and interviews will take place via video conference call.

Macmillan Right by You

Fixed Term for 12 months (subject to funding)

Citizens Advice Liverpool is looking for a Link Worker to join the Macmillan Right by You Team.

Please see the attached pack for the job description and person specification.

The aim of the Right by You project is to help with the different challenges faced by people living with cancer in social and economic deprived circumstances and communities. The project covers areas that have higher rates of cancer diagnosis in Liverpool. In addition, they are also focused on having clarity around the needs of different target groups of people living with cancer including BAME groups, women, young people, homeless people, LGBT, people with disabilities and people living with other health conditions and their families and carers.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

Closing date and time: 21st August 2020 at 12 noon

Interview date:  27th August 2020

Please note that applications should be via email and interviews will take place via video conference call.

Advice on Prescription

Specialist Welfare Caseworker

Hours 35 per week

Permanent (subject to ongoing funding)

Salary £21,500 - £23,500 per annum dependent on experience

Citizens Advice Liverpool is looking for a Specialist Welfare Caseworker to join our Advice on Prescription Team.

Please see the attached pack for the job description and person specification.

NHS Liverpool Clinical Commissioning Group has commissioned a programme of Citizens Advice services for all Liverpool Health Centres.  The programme will focus on the non-medical causes of health inequalities and will target vulnerable patients.

To be successful in these roles, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

Closing date and time: 21st August 2020 at 12 noon

Interview date:  27th August 2020

Please note that applications should be via email and interviews will take place via video conference call.

Location: Based at the following Crisis Skylight Services (Newcastle, South Yorkshire, Merseyside, Birmingham, Coventry, Oxford, Brent, central London, or Croydon)

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.

Additionally, the successful applicant will be supported to work from home for the initial period where restrictions on non-essential travel are in place.

About Crisis
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. Through our pioneering research into the causes and consequences of homelessness and the solutions to it, we know what it will take to end it, together, in our lifetimes.

About the role

This is an exciting opportunity to provide expert advice on homelessness legislation and relevant housing legislation to contribute to Crisis’ mission of ending homelessness. These new roles will provide advice and assistance on an internal consultancy basis to Crisis Skylight staff to enable them to advocate for their clients. For complex cases, more direct involvement will be required including direct work (usually by phone/ digital means) with members and advocacy (through written, phone or digital means) to relevant agencies. The role will also involve training and developing staff and volunteer’s knowledge of the application of relevant homelessness and housing legislation in England.

About you
To be successful in this role you will have extensive experience working in the homelessness / housing sector together with excellent knowledge of homelessness and housing law and how, through consultancy and advocacy, you can prevent and end homelessness.  You will enjoy working across Client Services providing good quality advice and support as well as developing and delivering training to Skylight staff.

Your knowledge and expertise will contribute to the development of policy, practice and campaigns work by providing examples of where housing policy and/or practice contributes to the perpetuating or creating homelessness.

Person Specification

Essential

1. Demonstrable track record of successfully preventing and relieving people’s homelessness through advocacy and the application of relevant homelessness and housing law, including complex cases such as people with different immigration status.

2. Expert knowledge of relevant homelessness and housing legislation, including Housing Act 1996 Parts VI and VII, Homelessness Act 2002 Homelessness Reduction Act 2017, Protection for Eviction Act 1977, Landlord and Tenant Act 1985

3. Knowledge of the issues affecting homeless people and the impact and interaction of welfare and immigration policies on homelessness

4. Familiarity with local authority housing options services and their processes

5. Excellent communication skills, with the ability to listen, analyse, advise, and put across complex information accessibly through different media (one to one consultancy in person or by phone/ digitally, written materials, training materials)

6. Excellent at networking with strong advocacy skills to improve access to entitlements for our members wherever necessary

7. Organised and able to deal with conflicting priorities

8. Strong team player who is driven to work within a team, whilst also able to work on own initiative

9. Proficient in the use of Microsoft Office packages and experience of data entry using a case management system

10. Knowledge of and ability to comply with Health and Safety (including adherence to lone working and social distancing protocols) and safeguarding procedures

11. Commitment to Crisis’ purpose and values

    Desirable

    12  Experience of supporting / defending people in possession cases

We encourage applications from all sections of the community and particularly from people who have lived experience of homelessness.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team

Closing date: Sunday 16th August 2020 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessnes

Registered Charity Numbers: E&W1082947, SC040094

Location: Flexible - Cardiff, London, Birmingham, Leeds, and Liverpool

Department: Expert Advice Team

Contract Duration: March 2021

Citizens Advice provides free, independent and impartial advice and information to help people resolve their problems. Each year our local offices across the country help 2.6 million people with their problems - either through face-to-face or telephone advice, or online. Our amazing data allows us to spot emerging issues quickly, making us uniquely placed to raise awareness of these issues and advocate for solutions.

The Expert Advice Team at Citizens Advice provides subject matter support and expertise to thousands of advisers across England and Wales, and helps to ensure the accuracy of our online content. 

We support the local network of Citizens Advice services and our national online content team in major advice areas such as debt, benefits, housing, employment, immigration, family and consumer law. We do this through one to one consultancy with local advisers, one to many advice and training products and legal assurance of content. We also provide expert support to other functions such as public policy and news.

We are looking for a Family Expert to work with us from now until 31 March 2021.This expert will provide legal and advice expertise in family law to Citizens Advice internal teams and to the Citizens Advice network of local offices.  To support the delivery of family advice across the Citizens Advice network.

The location is flexible with travel to our offices in London, Leeds or Birmingham likely. Hours are flexible from 21.75 to 36.25 hours per week and we are happy to discuss potential part-time and flexible working arrangements with prospective applicants. 

This role is based in a team of high-performing subject matter experts and qualified lawyers. The postholder must have an interest in law and experience of legal research, but a law degree is not a requirement and you don’t need to be a qualified solicitor or barrister. 

Our offices are currently closed due to coronavirus, with employees working from home. We are open to discussion about flexible working, and are willing to consider both full or part time working.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

The National Citizens Advice Operates from offices in England and Wales, with 5 regional offices based in Cardiff, London, Birmingham, Leeds, and Liverpool, therefore all successful applicants must be based within England or Wales.