The British Heart Foundation organisational strategy theme of ‘Striving for Excellence’ combined with our People Experience aim of ‘Let’s make a safe, healthy and inclusive workforce’ underpins the aims and objectives of the Wellbeing, Safety and Resilience team. Our aim is to make sure work activities and environments are safe, promoting individual wellbeing so that our people feel enabled to support the fight against cardiovascular disease.

About the role

The role of Health and Safety Adviser will provide support to teams across the business. Playing a key role in the successful implementation of our safety management systems in our Retail division offices and other directorates. 80% of this role will be to build and maintain relationships with a range of levels of management within our Retail division and their supporting functions, with the remaining 20% with other directorates. 

You will play a key role to embed the safety management systems with all our teams and assisting with policy development and communication. You'll support the H&S manager(s) to develop regular reports based on data and insight to improve the safety and wellbeing culture across the organisation. You will also be responsible for developing and monitoring standards through H&S inspections and audits within directorate premises to provide assurance on compliance with legislation and BHF policy.

About you

With previous H&S experience within a a large complex and geographically dispersed organisation you’ll hold both the NEBOSH General Certificate & Tech IOSH Membership Status. 

You’ll have experience of actively working within the Retail sector (ideally multiple sites) and knowledge and some experience in the development and delivery of health and safety management systems or wellbeing programmes.

You’ll be IT proficient and competent user of MS Office. With comprehensive knowledge of H&S legislation and best practice as applied to third sector/charities, office premises/Retail, you’ll be able to influence and instruct BHF colleagues to improve awareness and compliance on H&S standards and have confidence to challenge others on current practice where required.

Please note that this position is home-based with frequent travel to our Retail premises and offices. There will also be a requirement to support with fundraising events which may occasionally require working on a weekend.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Interview process

The interview process will be held over MS Teams.

Job Title: Corporate Fundraiser

Hours: 37.5 hours per week (including occasional evenings & weekends)

Salary: Up to £30,000 per annum (dependent on experience)

Location: Manchester (Gorton)

Our state-of-the-art £6.6m facility opened in September 2020 to provide an engaging and inspiring place for thousands of young people aged 8 – 19 (up to 25 for those with additional needs) to spend their leisure time.

Open 7-nights a week, 52-weeks a year plus school holidays, the Youth Zone’s incredible facilities include a 3G pitch, skate park, 30ft climbing wall, boxing/mixed martial arts gym, 4-court sports hall, sensory room, fitness suite, recreation area and dance, arts, music and media suites and much more.

THE ROLE
This is a fantastic opportunity to join a new, dynamic fundraising team to develop our corporate fundraising programme. In this role you will be responsible for working on the delivery of fundraising campaigns and initiatives in order to recruit, cultivate and grow income from corporate supporters.

Pledges of financial support are critical to the success of HideOut and help to ensure that we can provide a first class offer and maintain excellent services for young people from Manchester. As a dynamic self-starter you will have fundraising experience with a strong ability to develop and maintain relationships with a range of stakeholders.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check.

APPLICATION PROCESS
Please complete a HideOut Youth Zone Application Form (copies can be found here under the Corporate Fundraiser Tab on our vacancies page)

Application can be emailed to HideOut Youth Zone. **CVs will only be considered in addition to a fully completed application form**.

Deadline for applications: Thursday 29th April 2021

Provisional Interview date: Friday 7th May 2021

For more information, please contact: Richard Driffield.

For information regarding how we process your data, please visit our website.

The ICO’s work as the UK’s privacy and information rights regulator has never been more important. The ICO is an independent public body; we uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. 

We have a number of new roles which come at a really exciting time for the ICO, as we begin to take ownership of the specification, delivery and maintenance of large parts of our Digital & IT Service and continue on our ambitious transformation program. 

We’ve already improved the working lives of our users through the deployment of ‘cloud first’ laptops, collaboration tools and Office 365, making our users truly agile and supporting our COVID-19 business continuity response. Alongside this we’ve delivered major projects such as a CRM platform to ensure our casework colleagues can work effectively and have easy access to the records they need, a new EDRM to support our corporate record keeping, and an intelligence database to ensure that we make best use of intelligence data. These are just a small number of the projects we’ve been working on so far, alongside the day to day support for c. 900 colleagues and the infrastructure and systems that they rely on. 

Looking to the future, we want to deepen our relationship with our users, allowing us to better understand and anticipate their needs. In order to support this we are moving towards a product focussed Digital & IT service, introducing delegated accountability, faster decision making, increased agility and better business outcomes. The new roles complement the existing team and ensure that we have the skills and resources to take forward our plans.

Incident and Problem Management Officer 
Starting salary £28,737 - £32,379 pa depending on experience, skills and knowledge 

You will manage the lifecycle of all ICO system Major Incidents and associated communications – owning them through to resolution and following up on root cause and fix implementation. Communicating the status of both Incidents and Problem Records to key stakeholders within the ICO. As such you must be confident and effective with written and verbal communication. 

You will facilitate Major Incident Reviews, Problem Management calls and meetings with the ICO’s third party support partners. You will proactively analyse incidents, monitor trends and you should be able to demonstrate a good level of analytical report writing skills.

Apply

Please upload your CV and complete the Equal Opportunities part of the application form only.

Closing date: 23:59, Friday 9 April 2021

Why work for the Information Commissioner's Office?

We are proud to provide our people with a premium benefits package. We are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy:

• Flexible working hours, including flexi leave.
• Civil Service Pension arrangements.
• 25 days' paid holiday a year with options to buy, sell, and bank days.
• Extra "privilege" days in addition to normal public holidays.
• Compressed working hours options.
• Excellent learning and development opportunities.
• Health cash plan.
• Colleague assistance scheme.
• Access to many discounted products and services.
• Welfare and family-friendly policies.
• Staff medical scheme and eyesight testing.

Our employees are currently working remotely in line with government guidelines.

Please note if you are appointed to work with the ICO you will be required to complete security clearance processes. These include identity and qualification checks and a Basic Disclosure level check of unspent criminal convictions. 

The ICO is committed to Equal Opportunities in employment and welcomes applications from all sections of the community.

Barnardo's National Counter Trafficking Service

Post Title: Regional Practice Coordinator

Greater Manchester

Location of Post : Home Based with extensive travel around the regions

Hours of Work: Full-time - 37 hours per week

Specific Job Description

This post will be working in the Independent Child Trafficking Guardianship Service (ICTGs).

Independent Child Trafficking Guardians (ICTGs) are specialist professionals who provide direct support children who have been identified as trafficked or potentially trafficked to navigate the complex systems of social care, immigration and criminal justice.

Regional Practice Co-ordinators work alongside the ICTG's within the various regions, offering indirect support to children and young people by providing advice and guidance to professionals who are supporting the child or young person directly.

What we are looking for:

* Individuals with the drive, energy and experience to develop the ICTG Service within the advertised region especially in regards to child trafficking and modern slavery.
* Ability and drive to keep developing, learning and investigating your own practice knowledge so that this can be cascaded within the sector in creative and effective ways.
* Ability to capture trends and undertake regional and national analysis to improve practice outcomes for children and young people.
* A confident person who can engage and contribute in multi-agency forums bringing constructive challenge, advice and guidance alongside the child's voice and perspective.
* A person who has the interpersonal skills to develop trusted relationships with many individuals from across both the statutory and third sector, which provides a platform to advocate effectively for the needs of children and young people.
* A person who had an experienced track record of working within both operational and strategic roles and the ability to navigate a range of legislative frameworks.
* Someone who has demonstrable experience of developing effective and sustainable relationships with a range of stakeholders on both a local and national level.
* A natural trainer / facilitator who can use practice lessons from the frontline work of the service to inspire strategic practice development, which includes delivering training and public speaking events.
* Someone able to navigate online platforms to deliver sessions and training and general knowledge around IT.

Job title: Public Policy Manager

Region: London. Birmingham or Manchester also considered.

Directorate: Director General. Public Affairs and Public Policy

Contract: Permanent, Full-Time – 35 hours per week

Salary: £32,500 to £36,000 plus £4,452 London Weighting per annum, if London based

About the Royal British Legion

The RBL is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support.
• Enjoy and thrive in working in teams and with others.
• Passionate about supporting the Armed Forces community and honouring their contribution.
• Come to work each day to be the best you can and to learn and develop.
• An encourager, eager to share your knowledge and experience to help others.

If so, then we would like to hear from you ….

The Role

Although best known for our Remembrance work and the iconic red poppy symbol, the RBL is also the largest welfare provider in the Armed Forces charity sector, providing practical care, advice and assistance to serving personnel, veterans and their families. We have a long and proud campaigning history, having sought to further the interests, rights and welfare of the Armed Forces community since 1921, and we work to safeguard the principles of the Armed Forces Covenant.

We are looking for an experienced individual to manage and coordinate public policy development in support of the RBL’s campaigns and lead on social and economic policy.  You will help position the RBL as the leading voice on policy matters affecting the Armed Forces community.

You will have the ability to negotiate, persuade and influence and ensure that we are working in partnership with government and other key stakeholders on social policy, including responding to government consultations.

You will have extensive experience of public policy and campaigns work, in a charity, public or private sector organisation, together with a knowledge and understanding of social and welfare issues which may affect the Armed Forces community.  You will also have experience of undertaking and using research and evidence to successfully influence for change .  Excellent communication skills with the ability to liaise with a wide range of stakeholders including government, academics, charity sector partners and our beneficiaries are a must.

The role is primarily office based, however due to COVID 19 the team are currently working from home.  This role would likely begin remotely and then follow government and organisational guidelines on returning to the office.

The role is based in London although other locations may be considered such as Birmingham or Manchester.

How to Apply

Please apply by clicking ‘Apply online’.

Closing date for this role is Tuesday 4th May 2021.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

The Bureau works with the belief that all members of the community will have both support needs of their own and the capacity to support others at various times in their lives – in some cases simultaneously. It is our mission to identify and link together community needs and solutions to enable people to live independently and improve the quality of life for local communities.

The Bureau will be working within the community to build on existing partnership work of Action Together, PC Refurb and The Bureau on Digital Wellbeing. This work has been piloted for the last 12 months and this is an exciting opportunity to get in at the delivery phase of this project.

Tameside and Glossop’s Digital Wellbeing Programme is split into two delivery projects; first being access to digital devices and increased digital skills funded by the CCG and delivered by PCRefurb, the second being access to digital healthcare apps also funded by the CCG and delivered by The Bureau. These two elements are interdependent, and it is essential that they work together as one programme, and therefore we see PCRefurb as a key delivery partner along with Action Together.

The successful candidate will bring together a team of skilled volunteers to support people to gain access to health-related digital apps, to make accessing health information easier for all, including those who are generally hard to reach or digitally excluded.

Digital health and wellbeing sessions will be delivered, including 1-2-1, group sessions and drop-ins, with the aim of increasing general digital confidence, increasing uptake of digital apps to self-manage health and create pathways to access digital services.

The successful candidate will build, maintain and expand partnerships, both new and existing, while bringing together knowledge from partners and putting this into action.

We are recruiting an experienced administrator to support a network of volunteers based across the NE region of England.
Working for this national membership body, you will act as the first point of contact, on behalf of it's key members. All of whom are volunteers that make up each "Branch" across the network.

As part of the team of geographically located Branch Support Coordinator roles, you will support regional committee members to deliver activities across their local communities.
This role will focus on supporting these branches to deliver a suite of bespoke events, projects and programmes.
Your role will be to ensure all Branch Committee members have a worthwhile and consistent experience. Supporting activities led and delivered by members within each Branch, providing and sharing best practice.

This is not a role, in which you need to have experience in this field, however the following attributes are essential:

- Willingness to work from home
- UK driving licence and access to a car (you are expected to travel on average once every two weeks within the NE region)
- Office based administration experience
- Well organised, with ability to manage own workload
- Passion to work with volunteers

If you like the idea of kick starting a career in the charity sector, this is one worth applying for!

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Support Worker Responsibilities:

Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is an Adviser working in our telephone based service. You will be the first point of contact via phone, letter, email or social media, for people affected by dementia. You will assess their needs and identifying desired outcomes, providing excellent support in the moment as well as referrals and signposting to ongoing support where needed.

As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

Support Worker Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a telephone and e-mail based service. You will have excellent spoken and written English, be skilled in active listening and questioning skills, and have strong keyboard skills. A health and social care qualification, such as NVQ level 3 or equivalent would be an advantage.

Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday – Wednesday 9am-8pm, Thursday – Sunday 9am – 5pm. We will only be able to consider candidates who can commit to regular evening and weekend working as part of a rota.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Adviser (Telephone)
Location: Warrington
Contract type: Permanent
Hours: Full time, 35 per week. Working pattern will be variable including regular evening and weekend shifts as part of a rota.
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Closing Date: 29 April 2021
Interview Date: 6, 7 and 10 May

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 98483

Job title: Work Experience Coordinator

Location: Manchester (up to 50% office based)

Responsible to: Director of Delivery

Contract: Full time, Permanent

Remuneration: £23,000 - £26,000 per annum

**Please note: Your application will not be considered without submitting a cover letter and including your notice period.**

Main purpose of role

This role sits within our Experience team and is crucial to the delivery of our work experience programme.

Hours: This role will be full-time (37 hours) & Permanent.

Infrequent weekend work may be required.

Location: We are currently working from home. This role will be based at our new Manchester Office, but you will only be required to work from the office for up to 50% of your working week.

Application deadline: Please see below regarding notifications and start date.

What you’ll be doing:

Schools and Student Management

• Responding to enquiries from schools and students regarding questions about the application portal registration process and general troubleshooting
• Processing new user registrations on our portal
• Onboarding of new schools and colleges
• Supporting our Virtual Programmes
• Helping with technical delivery processes using both our in-house software and that of external partners, as well as helping to run training session with other members of our employer team
• End-to-end technical support for employers, schools, and students
• Enabling employers in the delivery of their virtual work experience programmes
• Using our in-house software to support the technical processes our employer partners use to recruit for and run work experience placements
• Data Management and CRM
• Inputting new data, maintaining existing records, generating reports to aid impact reporting and funding evidence

Skills and Proficiencies:

• Experience in a similar delivery-focussed role within a small, fast-paced organisation
• Experience using Microsoft packages, including Outlook
• Experience of using CRM software to achieve the tasks outlined above (preferably Salesforce)
• Experience of using Google Classrooms
• Good customer service skills that mean queries are answered professionally and clearly
• Excellent organisation skills and ability to learn quickly to ensure smooth delivery processes
• Flexibility and a willingness to get stuck in and help with any tasks the team require support for
• Experience communicating with educational establishments and a familiarity with how schools and colleges operate
• Ability to clearly communicate with students to ensure they understand our processes and are able to access opportunities

We are looking for people who:

• Are sociable and confident and happy building and maintaining relationships with multiple stakeholders
• Excel at organising their workload and enjoy driving work forward independently
• Think strategically and can change tactics while still meeting larger objectives

It's not just a matter of qualifications. As an eclectic team, one size does not fit all. A degree level qualification may be useful, but experience, effort and amazing communication skills is just as valuable.

What is Speakers for Schools?

Founded by ITV Political Editor Robert Peston (Trustee), and chaired by Andrew Law (Caxton Associates), Speakers for Schools was created to help level the playing field for UK state schools and their students by giving them the same access to the UK’s leading figures from politics, business, science, sport, the arts and more, as that enjoyed by private schools.

Bill Gates, Baroness (Martha) Lane Fox, Professor Brian Cox, David Dein, David Cameron, Natalie Bennett, Ed Balls, Naomi Campbell and over two thousand other influential, eminent and inspirational people, have been kind enough to volunteer their time to speak with Speakers for Schools. Almost a million Young People have attended a Speakers for Schools talk.

In 2016, we launched our Experience Programme. Experience works with our outstanding network of speakers and partner employers, to offer young people, amazing work experience opportunities, which would often be out of reach to them.

Our Experience Programme has more than trebled in impact since September as employers such as the Bank of England, M&C Saatchi, Disney, Spotify, Santander, Morgan Sindal, BA, BP, Cisco and others offer placements to thousands of Young People. In March we launched a ground-breaking virtual work experience programme in response to the Covid-19 pandemic.

How to Apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Please make it clear in your cover letter what previous experience you have working with Salesforce and Google Classrooms.

Please note, if you do not provide a covering letter your application will not be considered.

Appointees are subject to a successful DBS check, as contact with young people is likely.

The Journey to joining Speakers for Schools:

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications.

We will be closing this on or before Friday 30th April.

Our new team members will start ASAP.

Mustard Tree is a charity that helps people to learn new skills, find work, secure accommodation. Through our community shops we provide food and the resources needed to create a home. We offer warm, creative and aspirational spaces and opportunities for people to improve their lives.

Working with the Services Manager and a team of staff and volunteers in the support service function within the Mustard Tree. This role will focus on supporting clients who may be sleeping rough or at risk of homelessness from our busy reception.  This includes providing effective and high-level customer service in our reception area as well as providing on the job training to our Freedom Trainees.

The salary is dependant on experience including experience of leading teams. The role is based in Ancoats but willingness to travel to our sites in Salford to provide cover as required is essential.

What you will be doing:

• Meet and greet visitors, ensuring high level of welcome and customer service is delivered
• Provide 121 support around a range of enquires including finance, benefits, housing, and effective and well managed signposting into other services including healthcare.
• Identify any potential disturbances before they happen, escalating incidents and safeguarding risks, and maintaining a calm, professional manner.
• Providing public toilet access using the key discreetly with the aim of providing help and the bathroom facility whilst preventing drug taking in the toilet
• Managing enquires from all our guests including people who may be sleeping rough and/or distressed including organising referrals and food parcels
• Organising the day’s referral appointments and details of visitors due in that day including managing any people waiting by ensuring they are given an approximate time to see someone
• Manage and deliver ad-hoc referrals in line with the process and using discretion (meeting room/quiet space) to provide dignity when completing the referral
• Answering visitor’s questions about Mustard Tree its services, projects and activities.
• Handling the Reception email and post light administration tasks such as printing and photocopying to keep the display unit and notice boards up to date with forms and posters
• Accepting donations from donors and asking for their contact details so we can thank them
• Using laptops as well as the retail system to help set up accounts with Mustard Tree for people including using the Master Till to log referrals onto the kudos system
• Support and train Mustard Tree volunteers in Reception duties using the Volunteer Training manuals
• Manage the health and safety requirements of the support services including risk assessments, lone working policy, staff wellbeing and incident management

General Work duties:

• Support Freedom trainees to develop skills and behaviours and feel part of the community
• Work within health & safety guidelines and Mustard Tree policies and procedures
• Supporting other staff and sites, providing practical relief cover for work-streams 
• Take responsibility for professional development, attending training courses as required
• Leading by example, embodying Mustard Tree values and represent the charity as required
• Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential 

• Effective communication and good interpersonal skills, including verbal, written and presentation
• Flexible and enthusiastic approach, able to work on their own initiative as well as work cooperatively.
• Kind and encouraging, and enjoys working with a diverse range of people
• Personal accountability with a positive and proactive approach to problem solving
• 5 x GCSEs including English and Maths, or equivalent qualifications and ability to use IT systems
• Minimum of 2 years’ experience working in front line roles within 3rd sector/charity
• Experience of working with people who are homeless or in risk of homelessness including managing 121 conversations and providing support
• Experience dealing with unsatisfied customers, and decision making.

Desirable

•  Knowledge of health and safety regulations and governance
• Knowledge of safeguarding, mental health first aid and incident management including respect for confidentiality

Deadline: 12 noon 27th April
First assessment day: 30th April

To apply please send us your CV and a cover letter explaining why you would like to be considered for the role and how you meet the requirements specified in the person specification  (no more than 2 pages).

* Please note that applications will be screened to ensure they meet the minimum criteria prior to shortlisting.  

Mustard Tree is a charity that helps people to learn new skills, find work, secure accommodation. Through our community shops we provide food and the resources needed to create a home. We offer warm, creative and aspirational spaces and opportunities for people to improve their lives.

Part of a team of Driver-Mentors, you will be working across three busy hubs of operation across Manchester and Salford. Helping to facilitate the operation of our community shops through deliveries, collections and working with the warehouse and retail teams. The role will see you interact with a wide range of people, including service users, trainees, volunteers and customers and in a variety of situations, from stock movement to charity promotion. Working closely with Freedom trainees and people using our services, this role also includes mentoring individuals on a 121 basis through providing a warm welcome, supportive conversations, signposting and befriending.

What you will be doing: Job Description

• Safely and securely manage movement of stock in the shop, within containers and in donor houses.
• Conduct stock transfers between stores.
• Conduct house clearances with a team of volunteers.
• Ensure effective and correct disposal of waste including proactively encouraging recycling and reducing the amount of waste going to landfill.
• Deliver and collect stock from customers and donors, driving a van on a daily basis and provide a high standard of customer service.
• Promote stock donations and Mustard Tree services through leafleting and community engagement.
• Ensure the security and safety of designated vehicles including appropriate maintenance with regular checks and services.
• Adhere to policy and procedures, ensuring health and safety practices are followed.
• Complete necessary paperwork and provide reports as required.
• Effectively manage and train volunteers, including on-the-job training and team building.
• Take responsibility for personal and professional development, attending meetings and training as required.
• Be well presented and courteous at all times.
• Uphold the reputation of the Mustard Tree by projecting a warm and welcoming attitude.

• Answer informal queries and provide information about Mustard Tree services
• Demonstrate an open and non-judgemental attitude whilst maintaining appropriate boundaries

General Work duties:

• Support volunteers to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
• Overseeing and working within health & safety guidelines and Mustard Tree policies and procedures
• Supporting other staff and sites, providing practical relief cover for work-streams 
• Take responsibility for professional development, attending training courses as required
• Leading by example, embodying Mustard Tree cultures and values and representing the charity with external partners
• Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential 

• Effective communication and good interpersonal skills
• Kind and encouraging, and enjoys working with a diverse range of people
• Enthusiastic and flexible approach
• Full clean UK driving license, with ability to drive 3.5 tonne vehicle, held for a minimum of 2 years
• Understanding of and commitment to working to health and safety regulations
• Experience and good working knowledge of driving and basic vehicle maintenance
• Effective organisation skills including scheduling and use of IT e.g. route planning
• Good level of physical fitness to carry out duties of role including heavy lifting

Desirable

• Awareness of professional boundaries and experience of managing difficult situations
• Experience and enthusiasm for training others

Deadline: 12 noon 27th April
First assessment day: 30th April

To apply please send us your CV and a cover letter explaining why you would like to be considered for the role and how you meet the requirements specified in the person specification (no more than 2 pages). 

* Please note that applications will be screened to ensure they meet the minimum criteria prior to shortlisting.  

Mustard Tree is a charity that helps people to learn new skills, find work, secure accommodation. Through our community shops we provide food and the resources needed to create a home. We offer warm, creative and aspirational spaces and opportunities for people to improve their lives.

This role ranges from assisting with reactive crisis support for people for who walk-in, managing referrals from other agencies, as well as providing more structured support for people training on our Freedom Project as they work towards their own goals. In addition, you will be required to provide proactive support working with Housing partners to help people sustain their tenancy.

We are looking for two people to be based at Little Hulton and Eccles. However, there is an expectation that these roles will operate flexibly across all sites and willingness to travel is essential.

We welcome applications from people living in Salford and who are passionate about supporting their local communities.

What you will be doing: Job Description

• Provide advice and emergency support to people coming into our Community shops.
• Coordinate referrals into Mustard Tree and manage referral appointments for support in line with the processes and procedures.
• Manage conflict by maintaining a calm and kind approach when dealing with difficult situations.
• Work to an evidence-informed model of support including Motivational Interviewing through training, external supervision and peer support.
• Conduct initial meetings, enrolment including risk assessments and deliver induction sessions for new Freedom Project trainees.
• Manage a caseload, schedule your own diary, and deliver up to 20 x 121 sessions per week.
• Support drop in and group activities within the structured Training and Creative programme.
• Report using outcome measures and tools at structured 121 sessions as well as writing case studies, inputting into database and reports as required.
• Build and maintain strong relationships with local employers and job centres, encouraging their support of the Freedom Project through placements and training.
• Contribute to safeguarding and risk management using incident and safeguarding forms, attending annual training and escalate concerns to the management.
• Ensure effective discharges including person-centred Progression Plans, informed and helpful feedback/references and monitoring next steps as Freedom graduates leave the programme.
• Attend training, research and keep up to date with relevant legislation and local provision of statutory services including housing, mental health, domestic violence, benefits and budgeting.
• Establish and maintain working relationships and pathways with other organisations to provide pathways into the Freedom Project, further financial support, employment, education and training.  

General Work duties:

• Work within health & safety guidelines and Mustard Tree policies and procedures
• Supporting other staff and sites, providing practical relief cover for work-streams  particularly retail and in the community shops
• Take responsibility for professional development, attending training courses as required
• Leading by example, embodying Mustard Tree values and represent the charity as required
• Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential

• Effective communication and good interpersonal skills, including verbal, written and presentation
• Enthusiastic and flexible approach
• Kind and encouraging, and enjoys working with a diverse range of people
• Able to work on their own initiative as well as work cooperatively across multiple teams
• Personal accountability with a positive and proactive approach to problem solving
• A levels, equivalent qualifications or experience and ability to effectively use IT systems
• Experience in a supervisory role and of managing difficult situations
• Ability to proactively listen and use effective support techniques.
• Calm under pressure and proactively manages own resilience and wellbeing
• 2 years’ frontline experience in supporting people and knowledge of supporting vulnerable adults
• Effective time management, diary planning and organisation skills

Desirable

• Understanding of health and safety regulations, safeguarding and risk management
• Clean driving license and willingness to drive vans between sites
• Ability to speak other languages especially Arabic, Farsi, Urdu, Spanish, French, Polish, Russian, Tigrinya 

Deadline: 12 noon 27th April
First assessment day: 30th April

To apply please send us your CV and a cover letter explaining why you would like to be considered for the role and how you meet the requirements specified in the person specification (no more than 2 pages). 

* Please note that applications will be screened to ensure they meet the minimum criteria prior to shortlisting. 

Mustard Tree is a charity that helps people to learn new skills, find work, secure accommodation. Through our community shops we provide food and the resources needed to create a home. We offer warm, creative and aspirational spaces and opportunities for people to improve their lives.

Working across different teams, you will lead the retail, logistics and support services functions within the Salford sites of Mustard Tree. This includes coordinating the retail provision, and overseeing the stock, as well as helping to co-ordinate the support function. This role includes managing safeguarding risks and incidents, signposting,  training Freedom trainees, overseeing Food Club, and ensuring a timetable of events for clients and guests. The role will also involve maintaining strong working relationships and pathways with colleagues in different teams, local statutory agencies and partner organisations and so good communication is essential.

Although each role will have a specific base (Little Hulton and Eccles), flexibility and willingness to travel across all Mustard Tree sites to provide cover is essential.

What you will be doing: Job Description

• Manage the Eccles or Little Hulton branch to maintain a safe and effective retail space, food club, community hub
• Line management of retail staff including regular 121s, appraisals and performance management and work effectively with relevant support staff onsite
• Ensure compliance to all appropriate health & safety, and security policies and procedures.
• Ensure the shop is fully stocked and effectively manage stock rotation to develop and maintain safe and attractive shop displays
• Oversee the donations including working with staff and volunteers to regularly sort and process all donations
• Handling cash and performing bank runs, including using the till and cashing up.
• Ensure that Freedom trainees are trained to develop ‘work ready’ skills, retail skills (using our training manuals) and behaviours.
• Supervision of the ‘Friends of Mustard Tree’ volunteers, working with the Volunteer Coordinator to ensure appropriate cover and the wellbeing of all team members
• Organise drop in and group activities within the structured programme enabling access to mental health, financial wellbeing support and other meaningful activity.
• Build and maintain strong relationships with partner organisations
• Understand/contribute to safeguarding and risk management using incident and safeguarding forms, attending annual training and escalating concerns to the management.
• Produce management information and regular reporting
• Work in line with our values, providing a consistent and welcoming approach, advocating for Freedom volunteers inside and outside the organisation.

General Work duties

• Support volunteers to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality, time management, communication, teamwork and initiative
• Work within health & safety guidelines and Mustard Tree policies and procedures
• Supporting other staff and sites, providing practical relief cover for work-streams 
• Take responsibility for professional development, attending training courses as required
• Leading by example, embodying Mustard Tree values and represent the charity as required
• Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
• Other tasks and duties relevant to the role as required by the organisation

Person Specification:

Essential

• Good interpersonal skills, including verbal and written communication skills.
• Flexible and enthusiastic approach, able to work on their own initiative as well as work cooperatively.
• Kind, encouraging and respectful, and enjoys working with a diverse range of people
• Personal accountability with a positive and proactive approach to problem solving.
• 5 x GCSEs including English and Maths, or equivalent qualifications and ability to use IT systems
• Knowledge of health and safety regulations and some experience in leading or supervising
• Trustworthy with good attention to detail and organisational skills

Desirable

• Confident in managing risks, difficult situations and in professional boundaries
• Experience in retail, preferably in a management role
• Clean driving licence and car to travel between sites
   

Deadline: 12 noon 27th April
First assessment day: 30th April

To apply please send us your CV and a cover letter explaining why you would like to be considered for the role and how you meet the requirements specified in the person specification  (no more than 2 pages).

* Please note that applications will be screened to ensure they meet the minimum criteria prior to shortlisting.  

Signpost Stockport for Carers is a well respected and forward thinking carers support organisation, based in Heaton Moor, Stockport. We are excited to be expanding our team and are looking to recruit to the new post of Adult Carers Manager.

This person will be an experienced team leader, responsible for the operational management of Signpost’s services to adult carers. Working alongside the Young Carers Manager and supported by the Director, they will ensure effective and appropriate delivery of services to any adult providing care for a friend or family member in Stockport. They will lead the team of experienced and dedicated carer support workers and have an opportunity to really make a difference to Stockport’s carers, and to the charity!

The Adult Carers Manager will need the following skills and attributes:

LEADERSHIP  - Experience of, and ability to, motivate staff and volunteers, developing our cohesive and supportive team.

EXCELLENT INTERPERSONAL SKILLS – The ability to build relationships with a variety of people, including service users, stakeholders and staff

CREATIVE THINKER – To inspire and innovate, developing and trialling ideas, listening to feedback and responding to needs

FLEXIBILITY – The role is varied and requires someone who is able to adapt to change and be able to undertake a variety of roles and tasks, often in the same day! This includes ‘hands-on’ carer support.

UNDERSTANDING OF CARERS – It is essential that the Adult Carers Manager has a good understanding of what it means to be an unpaid carer and the impacts that this can have.

CONFIDENCE – To make and follow through with decisions, and to recognise when plans need to change

Please note we are a key organisation working within health and social care. This position will be based in the office, with covid-secure measures in place.