Pension Wise Guidance Specialist

Locations: Oxfordshire / North Bucks – Milton Keynes / Bicester / Oxford and surrounding areas 

Job Reference: Milton Keynes

Salary range: £26,000 - £28,000

FTE: 1.3

Part Time or Full Time: Will accept part time or full time

Fixed term until March 2022

Pension Wise is a free and impartial government service that offers people guidance on their defined contribution pension options. Citizens Advice offers both telephone and face-to-face Pension Wise appointments in over 300 locations.

You’ll be part of a service that has helped over 300,000 people in the past 5 years offering them valuable and life changing guidance that gives them the confidence to understand their pension and how to get the best value out of them. In providing this necessary and impartial service you’ll see positive and rewarding results for the people you help. We receive fantastic feedback directly from the customers who use the service - Pension Wise has consistently received over 94% customer satisfaction scores.

You’ll be expected to supply accurate and relevant information and guidance on pension options and choices. You’ll need to have a good foundation knowledge of pension law and practice, gained in a pensions role, as well as a thorough understanding of a broad range of pension arrangements, both occupational and personal. You also should have an understanding and an ability to keep pace with wider retirement issues.

Successful candidates must be able to attend an online induction programme, exact dates TBC.

If you meet the essential criteria in the job description then please initially apply by sending your CV stating the job reference.

Unfortunately due to the high volume of applications we will only be able to respond to successful candidates.

This is a fantastic opportunity for an individual to join a forward-thinking charity and help achieve our exciting growth ambitions. We are looking for someone who lives, breathes, and sleeps data analysis along with strong experience of delivering reports, analysis and insight that drives change within a digital marketing function.

Brain Tumour Research is an influential, game changing, intelligent and focused charity embracing its fantastic supporter base across the South East of England, where this role is based. Brain Tumour Research is determined to continue its growth trajectory in the UK. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK

Digital Marketing Analyst
Location: Head Office in Milton Keynes (or remote working in line with government guidelines)
Salary: C. £32k
Full Time – Permanent

Reporting to the Head of Digital Marketing, you will be responsible for:

• Managing, developing and enhancing KPIs and reporting on all digital marketing goals using Google Analytics, CRM data and other tools where applicable
• Tracking, monitoring and analysing specific data sets that support the digital marketing function.
• Making recommendations and identifying opportunities across all digital marketing activities including audiences, targeting, messaging, channels, content and journey.
• Driving efficiencies in reporting to ensure time is used effectively to focus on analysis and insight that deliver gains in performance.
• Conducting regular competitor and sector analysis to help inform our strategy and tactics
• Managing the tracking capture strategy ensuring tracking is comprehensive and accurate
• Determining the most effective digital infrastructure to maximise analysis, insights, and performance.

Closing date: 6th December 2020

Please click the apply button and send your CV with a covering letter, demonstrating why you are a suitable candidate, how you could add value to our organisation and detailing your current salary. 

Early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

No agencies, please.