Senior Direct Marketing Officer, Supporter Engagement

Salary: £30,763 per annum + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Looking to take your fundraising and marketing career to another level and use your skills where they really matter?

We have an exciting opportunity for an exceptional direct marketing professional to join the Supporter Engagement team within our Fundraising Group.

With strategic oversight of our growing single giving programme, you’ll be responsible for leading our annual calendar of appeals. You will inspire our supporters and raise vital funds to change and improve the lives of millions of vulnerable children around the world. And you’ll develop a nurture journey to ensure our supporters feel valued and see the impact of their giving.

Working across a range of key fundraising campaigns, each day in this role will be different – from creating concepts, developing creatives and producing digital content for our website, through to agency management, data selection, analysis and insight.

As a senior member of the team, you'll be a strategic thinker who can shape and execute fundraising strategies and line manage marketing team members. You see the bigger picture but have an eye for detail and fantastic relationship-building skills. You'll be confident working with data and carrying out rigorous testing and detailed data analysis to understand campaign results. And you’ll have an understanding of digital and multi-channel marketing to maximise fundraising income.

To perform well in this role, you’ll need:

· Experience gained in a fundraising, direct marketing or digital marketing role

· Strong project management skills in order to deliver end-to-end marketing campaigns

· A track record in analysing direct marketing results and using insight to drive innovation and improve campaign performance

· Experience of delivering integrated marketing campaigns across a range of channels including direct mail, online, email, and social media

· The ability to work independently to drive innovation, creativity and results

· Experience of line-management, supervision or coaching of staff.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking. Like many organisations we’re mainly working remotely right now, and longer-term this role could be carried out in part remotely. The role will have a significant stakeholder management component to it as well as a strong emphasis on networking and relationship building internally, so the postholder would need to be in the Milton Keynes office 2-3 times per week.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 11th October 2020

Interview Dates: 19th October 2020

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We therefore welcome, develop and promote people based on merit and we particularly welcome applications from BAME candidates and from people representing all sections of the community.

World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

No agencies please.

At South Bucks Hospice, we are looking for 2 shop assistants to join our Reuse team at our High Heavens / Aston Clinton sites. This is a great opportunity for someone with retail experience to actively support the achievement of all agreed sales, financial and operational targets with an aim to maximise profits.

Hours of work: 30 hours per week , 9am to 5pm, over 4 days

Location: Reuse Site High Heavens / Aston Clinton 

Some of the key responsibilities are:

• Personal compliance with the Reuse Operation Manual, the site controls, including
  • Health and safety legislation (The Health and Safety at Work etc. Act 1974);
  • Consumer law (Consumer Rights Act 2005);
  • Trading standards requirements (The General Product Safety Regulations 2005);
  • Lottery regulations (Gambling Act 2005);
  • FCC’s operational requirements;
  • Portable Appliance Testing (PAT);
  • South Bucks Hospice’s internal policies and procedures.

• Adherence to pricing policy and stock control measures, ensuring the shop is well stocked at all times;
• Create effective relationships with traders to the benefit of South Bucks Hospice;
• Support the management of the feeder site process resulting in quality donation through the appropriate encouragement of the feeder sites;
• Create a positive environment resulting in a working environment that is clean, Quick and successful resolution of all customer queries and complaints and escalate where necessary;
• Greet customers in an effective and timely manner from first engagement through to processing the sale through the till. 100% compliance with cash handling processes;
• Drive the van to facilitate the collection and delivery of donations if required to do so by the Reuse Shop Manager.

Essential requirements:

• Retail experience, ideally in a charity environment preferred;
• Driving license with no endorsements and for insurance purposes over the age of 25;
• Demonstrate a consistent high standard of work and attention to detail;

• Punctual and presentable;

• Willing to learn;

• Effective Communications with colleagues and Management team;

• Calm temperament under pressured conditions;

• Willingness to travel to other locations;

• Customer Service focussed;
• Approachable and accessible;
• Basic computer skills.

Benefit:

At South Bucks Hospice we promote a friendly and supportive working environment. You will be working as part of your local community, making a difference to the lives of those with life limiting illnesses, their families and carers.  

Recruiting for a Support Worker to join our Young Peoples Service in Milton Keynes!

GBP 20,000 per annum, 40 hours per week, 6 month FTC plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 58 customers at any one time. The service provides a high level of support to young people with a variety of complex support needs and backgrounds including being care leavers, looked after children, unaccompanied asylum seeking children's as well as those that have had previous placement or family breakdowns. The service is compiled of 5 properties, the largest capacity at one site being 16 units.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

“This organisation is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs and expects all staff and volunteers to share this commitment”

Due to a high demand for our service, we have several Talkback Equip Project Worker vacancies to deliver a range of services to our members with learning disability and/or autism. Within the Equip Project, you will be working closely with local Further Education colleges by supporting young people, one to one, towards their education provision. Other project activities include gardening and allotment groups (some of which are based in National Trust properties), social and life skills training, a men’s independence group, travel training, a drama group which puts on regular shows, a recycling and tools workshop, a creative media group and a group working with animals.

We are currently recruiting for:

Project Workers – Learning Assistants - £18000- £19200 p.a. or pro rata

Both full and part time roles available (a minimum of 3 days a week)

Full year and term time roles available

No shift work or evening/weekend work

You will work at our High Wycombe and Aylesbury buildings, plus in local colleges and out in the community. You will work alongside people with a learning disability or autism to meet their individual needs also support young people with their families to achieve positive outcomes.

To succeed you will be able to work both as part of a team and independently and have a 'can do' attitude. You will need to have good communication skills and an understanding of both self-advocacy and inclusion. We can teach you all you need to know; you just need to have the passion and care.

You will have the opportunity to help someone develop and grow as a person whilst making a difference that will live with you forever. And, as one of our team said ‘Working with people with a learning disability or autism is the most rewarding and fulfilling role’

This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including a Disclosure & Barring Service check (DBS) including checks with past employers (Applicant Declaration must be completed and returned with application).

Closing date: 4th October 2020

Support Worker

Saxon Court has just recently opened in the heart of Northampton - They still have a few Support Worker vacancies left to fill. If you want to work for a caring, values-led employer, submit your application today!

Saxon Court is home to 17 residents with complex learning disabilities and/or have a condition on the autistic spectrum with behaviours that concern and associated mental health conditions. Based just outside Northampton Town Centre, near Victoria Park, this will be an exciting opportunity for you to be part of the set up team for this newly opened service.

Support Worker Responsibilities:

As these residents will be coming from either an institutionalized environment or living away from home for the first time, you will go on this exciting journey with them and play a big part in helping them integrate and live independently in the community. To do this, you will work with them to find out their interests and hobbies and plan activities accordingly, provide emotional wellbeing support and advice, encourage them to access befriending and advocacy services.

No two days will be the same as you may have already gathered. Support could be anything from making friends, personal care, painting, bowling, reading, going to the gym, park, cinema; cooking cleaning, cooking tasty balanced meals or even watching football… you name it.

But, ultimately it must be what they want to do!

Although the role will be challenging it will also be highly rewarding and you would be making a difference in someone’s life and putting a smile on their face.

Support Worker Requirements:

Don’t sweat the small stuff:

You don’t need to have experience in care as they will provide you with the required training to help you fully meet the needs of the residents. All you need is common sense, a ‘can do’ attitude, be willing to learn and share their values as an organisation.

You don’t need to be a car driver as the project is only about a 5 minute serene walk from Northampton Train Station and the Bus Station.

Flexibility is key though for this role as the shift times will be reliant on what activity the residents have got on and when they want to do it. All shifts will be on rota basis and will be spread across weekdays, weekends and bank holidays. This includes nights and sleep- ins; a bonus is paid for waking nights and double time paid for Christmas and New Year shifts. In addition, an allowance of £36.78 also paid for sleep-ins.

About Our Client:

They are one of the largest locally-based housing groups in the East Midlands. They manage over 9,500 homes and house more than 20,000 tenants across the East Midlands in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.

They employ over 1,100 members of staff, and have a commitment to training and apprenticeships. They offer fantastic staff benefits.

Their annual turnover is over £80 million, and our properties are worth over £500 million. In 2013, they celebrated our 40th anniversary. At 45 years old, they are still going strong!

As an Equal Opportunities and Disability Confident Employer, they welcomee applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Location: Northampton

Salary: £17,152 - £19,374 per annum (£8.91 to £10.07 per hour) plus enhancements

Benefits: c36.5 days leave a year with additional 2 days after 5 years’ service, Healthcare Cash Back Plan worth up to £875 per year on your routine healthcare costs e.g. Dentist, opticians. Company Pension Scheme options with contributions matched by NCHA and includes life assurance cover. Online shopping discounts – Employee benefits scheme where you can get discounted bus passes and gym membership, discounts and cashback at major retailers

Hours: 37 per week, full time, part time and bank hours available

Closing Date: Wednesday 30 September 2020

Telephone interviews are being arranged on an ongoing basis

Whilst experience is not essential as full training will be provided we very much welcome previous experience working as: Support Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.

Ref: 94185

The MND Association have an exciting opportunity for an Assistant Director of Regional Care to join our Care Directorate, working across England, Wales and Northern Ireland.

Salary: c.£65,000 per annum plus lease car & benefits

Location: Home-based (accessible to Northampton)

Hours: Full-time

Contract Type: Permanent

About the role

This new role will provide the strategic and operational delivery of regional care and support services across the MND Association and partner services.

This is an exciting time to be joining our association as we transform the way we deliver care and support services regionally. This role will be integral in leading on the development of new regional service offerings that support the delivery of the Association's strategic aims.

In this pivotal role you will lead and manage our Head of Regions, overseeing the day to day operational management of services and our relationships with care centres and networks, ensuring effective monitoring of the quality of our services and those services provided by our partner agencies.

Reporting to the Director of Care Improvement, you will also be able to step in to deputise as and when appropriate.

What are we looking for?

We are looking for an exceptional candidate with a background in UK health care environment, who can demonstrate strong experience of operations management, experience of managing large complex teams and the ability to manage large and complex budgets C. £2M+.

Your key skills will also include:

• Demonstrable ability to develop business cases and proposals for service development
• Excellent leadership skills, emotional intelligence and the ability to coach and develop individuals and teams
• Demonstrable ability to manage organisational change programmes
• Performance and quality management skills
• Proven interpersonal and negotiation skills with the ability to persuade, influence and when appropriate, challenge with tact and diplomacy
• Pro-active approach to work and problem solving and the ability to spot and deal with issues as they occur

It is essential that you have a driver's licence and ability to travel around the UK as required.

The role is home-based within the UK with regular travel to our National office in Northampton.

We welcome applications from all sectors, however it would be desirable to have a background in UK Health or a social care environment, with a working knowledge of commissioning structures - together with experience at associate director level in a medium to large organisation.

Please view the job description on our careers page for full role responsibilities.

How to apply?

We would love to hear from you and encourage early applications.

If this sounds like the perfect opportunity for you, apply online now.

About Us

The MND Association is going through some exciting changes - embracing agile working, introducing new technology and a recent move to a new, flexible office space.

These changes, together with a high level of trust and performance driven culture, will give staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

Important Notices

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders.

We are seeking a professional, dynamic and highly competent Digital Marketeer with strong leadership and teamwork skills. You are proficient in digital content strategy and delivery.

You will work with our current social media team to enhance our digital content as a function of our marketing capacity. As an ambitious organisation, you are an independent self-starter with a strong work ethic. 

This is a diverse role working across the social media platforms Facebook, Instagram, LinkedIn, Twitter and YouTube. Communication with young people, businesses and community organisations are fundamental to our growth potential and our business strategy.

An excellent knowledge of young people and connecting to their needs is essential for this role. Some line management experience would be advantageous.

About Youth Network

Youth Network CIC is an independent, youth centred organisation based in Luton which supports young people aged 11-25. An organisation involving young trustees, a youth ambassador team and other part time young staff, all our focus is underpinned by our youth voice.

Our 4 key strands of our work are supporting young people’s employability, their personal development, mentoring and social action campaigns.

To apply please send your CV plus a maximum two page cover letter describing your experience and skills which will demonstrate your suitability for this Digital Marketing Manager role. You should use the role specification as a guide to your cover letter.

Exciting new opportunity for a Substance Misuse Specialist Support Worker join our Young Peoples service in Milton Keynes!

GBP 23,543 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 52 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working alongside other specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
The Young People in Milton Keynes services will have complex and multifaceted needs. This could include emotional and mental health issues, drug and alcohol misuse, partaking in criminal activity and anti-social behaviours or being at risk of sexual exploitation.
Whilst the majority of young people referred will not yet be ready to live fully independently, they will be ready to begin the transition to adulthood and develop their independent living skills. The young people will require a supportive, structured and stable environment with clear boundaries in which to do this.
Specialist support workers are expected to work with the young people that have the most complex needs. They should be the lead in their team regarding their specialism, form partnerships with external agencies and lead on co production and customer engagement. You would work as part of a team of support workers and other specialists, providing support to the rest of the team as needed.
The Substance Misuse Specialist should have experience of working with young people that have experienced trauma and the complex issues that arise due to this. You should have knowledge of the kind of substances young people use including new psychoactive substance or "legal highs" and the ability to work with young people to reduce the amount of substances they use as well as looking at harm reduction techniques.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for young people that are strength based and support them to achieve their goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their support independently
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Lead on group workshops for customers
- Share best practice and knowledge with the team.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Exciting new opportunity for a Mental Health Specialist Support Worker join our Young Peoples service in Milton Keynes!

GBP 23,543 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 52 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working alongside other specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
The Young People in Milton Keynes services will have complex and multifaceted needs. This could include emotional and mental health issues, drug and alcohol misuse, partaking in criminal activity and anti-social behaviours or being at risk of sexual exploitation.
Whilst the majority of young people referred will not yet be ready to live fully independently, they will be ready to begin the transition to adulthood and develop their independent living skills. The young people will require a supportive, structured and stable environment with clear boundaries in which to do this.
Specialist support workers are expected to work with the young people that have the most complex needs. They should be the lead in their team regarding their specialism, form partnerships with external agencies and lead on co production and customer engagement. You would work as part of a team of support workers and other specialists, providing support to the rest of the team as needed.
The Mental Health Specialist should have experience of working with young people that have experienced trauma and the complex issues that arise due to this. You will support Young People that work with CAMHS or to get them working with CAMHS and the transition into adult mental health services. Many YP do not meet the threshold for a service like CAMHS but still require support around their mental health whether that be linking in with other services, working on harm minimisation and reduction or supporting them to work on their strengths and improving positive self image and esteem.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for young people that are strength based and support them to achieve their goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their support independently
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Lead on group workshops for customers
- Share best practice and knowledge with the team.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Exciting new opportunity for a Violence against Women and Girls Specialist Support Worker join our Young Peoples service in Milton Keynes!

GBP 23,543 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 52 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working alongside other specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
The Young People in Milton Keynes services will have complex and multifaceted needs. This could include emotional and mental health issues, drug and alcohol misuse, partaking in criminal activity and anti-social behaviours or being at risk of sexual exploitation.
Whilst the majority of young people referred will not yet be ready to live fully independently, they will be ready to begin the transition to adulthood and develop their independent living skills. The young people will require a supportive, structured and stable environment with clear boundaries in which to do this.
Specialist support workers are expected to work with the young people that have the most complex needs. They should be the lead in their team regarding their specialism, form partnerships with external agencies and lead on co production and customer engagement. You would work as part of a team of support workers and other specialists, providing support to the rest of the team as needed.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for young people that are strength based and support them to achieve their goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their support independently
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Lead on group workshops for customers
- Share best practice and knowledge with the team.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Exciting new opportunity for a Gangs and Offending Specialist Support Worker join our Young Peoples service in Milton Keynes!

GBP 23,543 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 52 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working alongside other specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
The Young People in Milton Keynes services will have complex and multifaceted needs. This could include emotional and mental health issues, drug and alcohol misuse, partaking in criminal activity and anti-social behaviours or being at risk of sexual exploitation.
Whilst the majority of young people referred will not yet be ready to live fully independently, they will be ready to begin the transition to adulthood and develop their independent living skills. The young people will require a supportive, structured and stable environment with clear boundaries in which to do this.
Specialist support workers are expected to work with the young people that have the most complex needs. They should be the lead in their team regarding their specialism, form partnerships with external agencies and lead on co production and customer engagement. You would work as part of a team of support workers and other specialists, providing support to the rest of the team as needed.
The Gang and Offending Specialist should have experience of working with young people that have experienced trauma and the complex issues that arise due to this. You will be required to work with young people to reduce their offending behaviour and prevent any recalls to prison. This will involve working with other agencies such as YOT and probation teams. You will also work with young people that maybe involved in gangs or on the periphery of involvement. Again this will involve working closely with partner agencies such as the police to support young people to exit gangs safely as well as providing alternative options to those on the periphery to prevent future gang activity and criminal behaviour.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for young people that are strength based and support them to achieve their goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their support independently
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Lead on group workshops for customers
- Share best practice and knowledge with the team.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Exciting new opportunity for a Team Leader to join our Young Peoples service in Milton Keynes!

GBP £25,475 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 58Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.

You will be working with and leading a team of specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

The post holder will be fully involved in all aspects of the day to day management of their designated services, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Key Responsibilities:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.