Jobs in redbridge
About the Role
Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
What you’ll do:
- Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
- Oversee income and data processing, enquiry handling, and complaint management.
- Drive continuous improvements in systems, processes, and supporter experience.
- Monitor KPIs, report on performance, and implement service enhancements.
- Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
- Collaborate with teams across MAP to deliver supporter-focused solutions.
About You
What we’re looking for:
- Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
- Strong people management skills, with the ability to coach, motivate, and develop teams.
- Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
- Experience improving processes and meeting/exceeding service level agreements.
- Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
- CRM experience (Microsoft Dynamics desirable).
Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.
KEY RESPONSIBILITIES
Supporter Experience and Relationship Management
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels
(written, verbal and digital), supporting the team to continually improve interactions with
supporters.
- Be responsible for translating complex organisational and campaign information into
clear and actionable briefs, messaging, scripts and training resources for the team.
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are
heard across MAP’s teams.
Team Leadership and Development
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe
environment where the team can do their best work, learn and collaborate.
- Line manage the Supporter Care and Database Assistants – set clear objectives and
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and
supporting their wellbeing.
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in
delivering exceptional supporter care and acting as the first point of escalation.
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great
interactions with every supporter who emails, calls or writes to us.
- Regularly review, monitor and report on KPIs, including the speed and quality of
interactions. Identify trends, opportunities and risks and be responsible for
implementing timely and appropriate adjustments where necessary.
- Be responsible for submitting complaint and feedback reports and information for
quarterly reporting to the SMT and board.
- Presenting quarterly reports more widely across MAP and proactively share feedback,
complaints and compliments with relevant colleagues.
- Adopt a culture of continuous improvement, leading and supporting the team to
develop processes to better meet SLAs and supporter needs.
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to
troubleshoot non-technical issues and provide a high level of support and training to the team. Cross-organisational collaboration
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management.
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider
Compliance and risk management
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations.
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice.
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust.
General responsibilities
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice.
PERSON SPECIFICATION
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities.
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences.
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively.
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers.
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context.
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable).
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus.
- Knowledge of payment processing and regular giving administration.
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel.
PERSONAL ATTRIBUTES
Essential
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging.
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives.
- An ability to apply awareness of diversity issues to all areas of work.
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team.
- Ability to communicate complex information with confidence and clarity.
- Commitment to MAPs anti-discriminatory practice and equal opportunities.
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity.
- Ability to work weekends and evenings on occasion in the case of emergencies.
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within
the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events & Fundraising Manager will work at the heart of our public events programme, helping to organise fundraising walks and other events across London and the South East, and raising funds to support the provision of free legal advice. Our events include the London Legal Walk -- an annual event which raises over £1 million each year -- regional Legal Walk events, and other fundraising events such as the Great Legal Quiz and the Great Legal Bake. LLST also purchases places for third party events such as the London Marathon, Brighton Marathon, and Big Half. We also raise money through individual and corporate donations.
The Events & Fundraising Manager's principal role is to manage these events and promote our fundraising in support of free legal advice charities in London and the South East. Your main duties and responsibilities will include the following:
- Organising events
- Establishing and managing partnerships
- Managing staff and volunteers
- Marketing and communications
We are looking for a candidate with demonstratable and relevant experience working at a senior level in mass participation and third-party challenge events. The person will be organised with experience managing projects, budgets, partnerships with funders and key stakeholders, suppliers, volunteers and staff.
Please see the attached Recruitment Pack for a more information about LLST and a full job description.
Please submit your CV and a covering letter via the Charity Job website.
The client requests no contact from agencies or media sales.
Smart Works Charity is seeking a Graphic Design Manager to join our ambitious team. We know that incredible work goes on behind the scenes at Smart Works - what we do meaningfully changes the lives of thousands of women every year.
A creative professional, as Graphic Design Manager you’ll act as our chief brand guardian, establishing the charity on a national stage.
For full details of this role, please see the job pack attached to this ad.
We’re looking to move swiftly to fill this role, so please note the interview date and timings are fixed. For details of these and the interview task, please see the final page of the job pack.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




The client requests no contact from agencies or media sales.
Contract: Permanent
Salary: £55,831
Closing Date: 1st September 2025
Interviews will be held w/c: 8th September 2025
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior New Business Manager to join our Fundraising team based in London (hybrid working).
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
Are you a driven and strategic fundraiser with a passion for building transformative corporate partnerships? Do you thrive on identifying opportunities, developing high-value propositions, and motivating teams to deliver ambitious results? If so, we’d love to hear from you.
We are looking for a Senior New Business Manager to lead our new business function as we grow our corporate partnerships programme. This is a high-impact and visible role at the heart of our fundraising strategy. It is ideal for someone who combines creativity and commercial flair with a strong understanding of the charity sector.
You will be responsible for:
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Managing and growing a robust new business pipeline, identifying, researching, and securing high-value corporate prospects
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Leading and motivating a talented team of three, providing guidance, development, and clear strategic direction
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Creating compelling, high-level partnership propositions that resonate with business leaders and align with our mission
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Working closely with the Corporate Account Management team to ensure a seamless journey from prospect to partner
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Collaborating with senior internal stakeholders to unlock opportunities and shape offers with cross-organisational support
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Representing the charity with confidence and credibility when engaging senior corporate decision-makers
About you
You will bring:
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Proven experience of winning new corporate partnerships, ideally in the charity sector (though we also welcome broader income generation or senior fundraising experience)
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A strong understanding of the charity sector and what makes strategic partnerships impactful and sustainable
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Excellent relationship-building skills, both externally with business leaders and internally with senior stakeholders
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Experience of developing high-value, innovative partnership propositions
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A natural leadership style that brings out the best in others and fosters a high-performing, supportive team culture
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
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25 days of annual leave per year, rising by one day per year to a maximum of 27 days
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Healthcare cash plan (covering a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies)
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Private Medical Insurance
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Income Protection
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Employer pension contributions of 5%
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Access to Cycle 2 Work loan scheme
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An interest-free travel loan
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Senior New Business Manager – click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Here at the IOP we are looking for a Community Support Officer (Engagement and Volunteering for a fixed period of 12 months) to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
As the Community Support Officer (Engagement and Volunteering), you’ll be at the heart of our work to build a vibrant, inclusive physics community. You’ll be the first point of contact for our volunteer-led Groups, Nations, and Branches — helping them to thrive, connect, and deliver meaningful activities that bring physics to life.
Your role will be varied, people-focused, and purpose-driven. You’ll:
- Support and empower volunteer committees with planning, elections, onboarding, and governance
- Design and deliver engaging training and resources to help volunteers feel confident and connected
- Celebrate and recognise contributions through awards, spotlight stories, and appreciation campaigns
- Coordinate inclusive events and forums that foster collaboration and community
- Use data and feedback to evaluate impact, improve experiences, and inform decision-making
- Champion collaboration and best practice across committees, departments, and the wider IOP network
You’ll work closely with passionate physicists, volunteers, and colleagues across departments — from Communications and EDI to Learning and Skills — to ensure every member feels supported, valued, and inspired.
Projects you work on may include:
- Creating a new Volunteering Guide and Welcome Handbook
- Designing and delivering onboarding and training for new committee members
- Organising flagship events like the annual Committee Welcome Day
- Helping shape our first Volunteering Development Plan and inclusive volunteering strategy
You’ll also be part of a wider team of Community Support Officers, each with their own focus area, working together to build a connected, thriving membership community.
Who will I work with?
As a Community Support Officer (Engagement and Volunteering), you’ll be part of a dynamic, collaborative environment where relationships matter. You’ll work closely with:
- The Community Support team and Student & Early Career Support Officer – sharing insights, coordinating efforts, and supporting each other to deliver a seamless member experience.
- The wider Membership department – especially colleagues in Professional Registration, Events & Conferences, and CPD – to ensure volunteer activities align with member development and recognition.
- Cross-functional teams across the IOP – including Science and Innovation, Education and Workforce, EDI, and Public Engagement – to embed inclusive practices and amplify the impact of volunteer-led initiatives.
- Members across our Groups, Nations and Branches (GNBs) – building trusted relationships with committee members, volunteers, and local champions to support their work and celebrate their contributions.
- External partners and sister societies – occasionally collaborating on joint events, campaigns, or volunteer initiatives that extend our reach and deepen our impact.
You’ll be a connector, a collaborator, and a champion for community – helping people feel supported, empowered, and proud to be part of the IOP.
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
Whilst we’re not looking for perfection, we are looking for someone who:
- Loves people – you’re empathetic, approachable, and passionate about helping others feel seen and supported
- Thinks inclusively – you understand what makes engagement meaningful and accessible for everyone
- Communicates clearly – whether it’s writing a guide, running a training session, or answering a query
- Is organised and proactive – you can juggle priorities, meet deadlines, and keep things running smoothly
- Is digitally confident – you’re comfortable using tools like Salesforce, MS Teams, and online platforms
- Is a team player – you collaborate, share ideas, and support others to succeed
Experience working with volunteers, committees or in a membership or charity setting is a big plus — but if you bring the passion and potential, we’ll support you to grow.
Nice to have
- A full driving licence and access to a car is desirable, as some travel may be required.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
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Lead the Long-Term Health Conditions team, including line management and reporting.
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Develop and deliver lifestyle self-management workshops for over 200 adults each year.
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Support behaviour change by helping individuals build knowledge, skills, and confidence.
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Work closely with partners to ensure seamless signposting and cross-referrals.
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Manage outreach to hard-to-reach groups, including global majority communities.
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Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Key responsibilities include;
- Monitoring all inboxes across the Community Engagement department, responding to queries in a timely and helpful manner.
- Administering the communications across our digital platforms.
- Support services across Community Engagement with administrative needs
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached on our website.
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
Salary
£29,835– £33,627. This is a KCLSU Band 3 role, and the successful candidate will be appointed on Spine Point 3.1
Hours
35 per week
REF-223 510
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bond
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
About the role
£45,565 FT fixed 10 months, with possible extension depending on funding
Main purpose of the job
A fantastic opportunity has emerged to join Bond’s communications team, as its new Media Adviser.
This position will add capacity to Bond’s media function to help build Bond’s media presence, support the delivery of Bond’s strategy and support the sector in championing humanitarian assistance and development that works to help those who need it the most. This post has two main purposes. Firstly, to coordinate and engage with communications and media specialists across the sector to address shared issues and achieve shared objectives together. Secondly, to maximise opportunities to achieve regular media coverage to help deliver Bond’s strategic objectives and services in appropriate sector press, in support of Bond’s strategy, positioning and reputation.
This role will work collaboratively across the organisation and the NGO sector and will help deliver a planned, strategic, consistent, and integrated approach to our media work.
Main responsibilities
Press office (30%)
- Act as prime contact for enquiries from press or other media representatives
- Identify matters on which collective action/comment from Bond and/or the wider sector may or may not be required
- Ensure consistent messaging around Bond’s media work and campaigns or sector initiatives in which Bond is engaged
- Write and sell-in collective letters, statements, opinion pieces, features, and responses to print, online and broadcast media
- Updating Bond’s press lists while developing and maintaining good relationships with key journalists in relevant media
- Record and report media coverage of Bond and parliamentary stakeholders, using Bond’s media monitoring platform to track coverage
- Use Bond’s media monitoring platform to track government announcements and parliamentary stakeholder activity
- Monitor and update the Bond team on relevant news stories and media trends
- Support the organisation of background briefings with journalists, press conferences and oversee media interviews
- Support media briefings to the chief executive and other Bond spokespeople around media interviews
- Develop and implement media, PR and messaging plans for Bond advocacy campaigns, working closely with the media and policy colleagues on messaging and strategic timing of campaigns.
- Listen to Parliamentary committee sessions for newsworthy information that Bond might want to publicly react to, such as the International Development Select Committee, where Ministers and senior civil servants are giving evidence.
Sector media work (30%)
- Represent our work externally with members, actively networking and working with other sector media staff to build and strengthen priority relationships
- Build media group to ensure it is up to date and includes organisations of all sizes and remits and accurately reflects our membership
- Update media group with Bond’s reactive media lines and share information about key government and parliamentary announcements
- Share media coverage with Bond’s media group and Policy and Lobbying group when relevant.
Leading Bond’s media and PR work (20%)
- Ensure regular coverage of Bond’s work and services in appropriate sector media to support delivery of Bond’s organisational strategy
- Work closely with colleagues across Bond to develop and implement media and PR outputs for Bond products, services and marketing.
- Work closely with the corporate team to implement media and PR outputs for corporate partnerships and events.
- Working with the Head of Media and Communication to develop Bond’s crisis communications plan to anticipate, prepare for and implement responses to crisis situations, or other situations where there is risk of damage to our brand and reputation.
News gathering and editorial (20%)
- Update the news section of Bond’s website to capture current stories and issue affecting the humanitarian and development sector.
- Source thought leadership blogs for distribution through various Bond channels and external media, including news stories, blogs, features and social media items
- Source opportunities to share Bond’s media coverage via Bond’s different channels including social media and in relevant Bond working groups
- Manage the editorial calendar recording key global dates and events and making the wider team aware of editorial and media opportunities around these dates.
- Provide editorial support to the team as and when necessary, including writing relevant blogs for the sector.
Other:
- To perform such other responsibilities as may be required from time to time in order to achieve the objectives of the Communications and Member Services Team and the organisation as a whole.
- This role will require regular out-of-hours working within Bond HR guidelines and will fill our 24x7 media response function.
Main contacts
Internally to Communications and Member Services Team, and works with the Policy, Advocacy and Research Team, Funding Manager and Safeguarding Manager, Bond’s members, particular media and communications professionals
Person Specification
Essential
- Substantial experience working with the media, ideally in a media, PR, within an international NGO or as a journalist covering international development issues.
- Proven understanding of the major policy and operational issues currently influencing the work of international NGOs
- Proven network of contacts amongst influential UK print, online, broadcast and trade media.
- Excellent writing skills from press releases to op-eds to case studies and blogs.
- Clearly demonstrated ability to translate complex information into media-worthy content.
- Creativity and ability to persuasively tell and pitch stories.
- Understanding of the needs of online communications and social media.
- Proven experience of working under pressure and to tight deadlines in a busy press office.
- An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support.
- Strong influencing and networking skills with qualities of patience, tact and diplomacy.
- Commitment to equity, diversity, and inclusion
Desirable
- Degree or equivalent experience in journalism or communications, or related areas.
- Experience of working for a membership organisation
Benefits
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
How to Apply
To apply submit your CV and cover letter by midnight on Sunday 14th September 2025.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
Bond and Equal Opportunites
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
Privacy Note for Applicant
Our Privacy Notice for applicants can be found on application.
Subject of Employment at Bond
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Location: Home Based, United Kingdom
Group: Social Impact
Vacancy type: Permanent
35 hours per week
£50,000 - £55,000 per annum / pro rata (plus allowances)
Remote
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Social Impact Group and you will work closely with the Director of Philanthropy & Partnerships, AD of Philanthropy (Major Gifts), Major Appeal Programme Director, Executive Director Social Impact and senior leaders at all levels to identify and access new and existing networks of wealth, opportunity and influence.
Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as a Senior Major Gifts Manager, you'll play a crucial role in this transformation through strategic development and personal leadership of a substantial portfolio of major donors that contribute significant gifts and support
In order to be successful in this role, you must have:
-Substantial track record personally securing significant partnerships with major supporters
-Experience leading on developing major account portfolio management, proposal preparation and effective cultivation, solicitation and stewardship of major donors
-Strong communication skills including presentation, negotiation, influencing and writing skills with ability to build relationships across a diverse range of internal and external stakeholders
-Knowledge of legal, regulatory and ethical environment of major gift fundraising
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on 8th September 2025.
ABOUT US
The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the CEO and existing Director of Brand and Communications (Supporter Mobilisation) to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held at 14:00 on Monday 1 September.
THE ROLE
We are looking for an experienced, visionary leader to join our Executive Leadership Team as Executive Director of Supporter Mobilisation. This is a newly refocused position, shaped with the future in mind, and designed to deepen the public’s relationship with trees and woods. We are fighting for the health of people and the planet with every tree.
You will be at the helm of our strategy to engage millions-inspiring action, growing income, and strengthening our brand. Leading a talented and passionate team, you’ll develop bold, integrated campaigns that move hearts and minds. You’ll oversee communications, digital and community fundraising, membership, and our high-profile campaigns and Trees for All programme that builds public awareness and inspires a mass movement of support for our cause.
Working closely with the CEO and fellow Executive Directors, you’ll also play a key role in shaping the strategic direction of the Trust and ensuring alignment across our work, people, and values. Helping the Trust protect and restore woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and create the woods of the future, means this role will leave a legacy which will last for generations. It’s an opportunity to lead with purpose, engage and inspire others, and literally change the nature of the UK landscape for the better.
THE CANDIDATE
We are looking for a senior leader with a track record in large-scale communications, supporter engagement and mobilisation, or fundraising. You’ll have a strong understanding of how to use inspiring stories, quality data, and digital innovation to move people to action-and how to build momentum around a mission.
You’ll bring strategic insight and a collaborative spirit, with the gravitas to influence at the highest levels and the heart to connect with people from all walks of life - helping us to bring trees and woods to all.
Just as important as your skills is your alignment with our cause. You’ll be values-led - passionate about our cause and excited by the potential of this pivotal role to shape lasting change.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
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Enhanced Employer Pension
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Life Assurance
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Flexible & Hybrid Working Options
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Generous Annual Leave (25 days + bank holidays)
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Annual leave buy and sell
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Enhanced Parental Pay
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Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.
To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Interviews will be held via Teams on Monday 6 October 2025
2nd Stage Interviews will be held in-person at our Grantham Office on Tuesday 14 October 2025
Details of both events will be shared with shortlisted candidates prior to each stage.
The client requests no contact from agencies or media sales.
Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.
We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:
· Identify and plan for the organisation’s volunteer needs.
· Lead on volunteer recruitment, induction and retention.
· Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.
· Build strong relationships, fostering a positive and inclusive volunteer culture.
About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.
This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.
RB Mind offers:
· Flexible working
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Interviews will be held on Tuesday 16th September and Wednesday 17th September.
Please address in your cover letter how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
ABOUT US
The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the CEO and Interim Director of Fundraising to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held at 10:30 am on Monday 1 September.
THE ROLE
Due to the retirement of a long-standing executive team member, this newly repurposed Executive Leadership role has a clear focus on our long-term financial sustainability and mission impact. As Executive Director of Fundraising Development, you will lead our strategic partnerships, philanthropy, and major income generation programmes.
You’ll be responsible for inspiring significant financial support through trusts, major donors, corporates, legacies, and philanthropic networks. Working closely with the CEO and fellow Executive Directors, you’ll play a key role in shaping and delivering our Strategy to 2030 - ensuring we have the income, influence, and innovation to match our ambition.
Protecting and restoring woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and creating the woods of the future, means this role will leave a legacy which will last for generations. It’s an opportunity to lead with purpose, engage with powerful networks, and literally change the nature of the UK landscape for the better.
THE CANDIDATE
We’re looking for a proven senior leader with extensive experience in fundraising, income generation or strategic partnerships - ideally within the not-for-profit sector.
You’ll bring:
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Strategic fundraising expertise across major giving, trusts, foundations, corporate partnerships, and philanthropy.
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Inspiring leadership - able to guide, develop and motivate high-performing teams.
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Strong external profile - with a track record of building and leveraging influential networks.
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Collaborative mindset - experienced in working at Executive level, shaping cross-organisational strategy.
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A personal commitment to nature recovery, equity of access, and environmental impact.
Most importantly, you’ll be values-led - excited by the potential of this pivotal role to shape lasting change.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
-
Enhanced Employer Pension
-
Life Assurance
-
Flexible & Hybrid Working Options
-
Generous Annual Leave (25 days + bank holidays)
-
Annual leave buy and sell
-
Enhanced Parental Pay
-
Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.
To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Interviews will be held via Teams on Friday 3 October 2025
2nd Stage Interviews will be held in-person at our Grantham Office on Monday 13 October 2025
Details of both events will be shared with shortlisted candidates prior to each stage.
The client requests no contact from agencies or media sales.
Calling all service leads or managers in CYP Mental Health Services. If you have knowledge of the national CYP IAPT programme and experience of teaching and programme organisation, this may be the perfect opportunity for you.
Anna Freud is seeking a Programme Director to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact, as well as an Employee Voice Forum.
What you’ll do
You will lead the Postgraduate Certificate (Pg Cert) in Leadership for CYP Mental Health Services, ensuring its successful design, delivery and development. You will manage the curriculum in line with NHS England’s Leadership National Curriculum and UCL’s academic standards, oversee teaching and assessment, and ensure the programme remains financially and academically viable. The purpose is to equip managers and service leads in CYP Mental Health Services with the skills, knowledge and reflective leadership capacity needed to drive service transformation and improve outcomes for children, young people and families.
What you’ll bring
Essential requirements:
- Qualifications: PhD/professional doctorate in field of child mental health or a recognised qualification in a core child mental health profession (e.g. psychology, social work, educational psychology).
- Experience: leadership/management experience in CYP Mental Health Services, and experience in curriculum design, teaching, assessment and programme organisation in Higher Education;
- Knowledge: understanding of the national CYP IAPT programme and challenges/opportunities in child and young people’s mental health services;
- Skills: effective communication, interpersonal and organisational skills, ability to work flexibly and collaboratively and capable of managing budgets and ensuring programme financial viability.
- Commitment: dedication to high standards in teaching and assessment, fostering an inclusive and supportive learning environment, and demonstrating values of equity, diversity and inclusion.
Key details
Hours: Part time: 7 hours per week. Monday to Friday to be agreed and discussed with manager. Must be available to work on the 12 days during the year that the course runs (currently on Tuesdays).
Salary: £67,830 per annum FTE, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Permanent.
Next steps
Closing date for applications: midday (12pm), Friday 12 September 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 19 September 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in the week commencing 22 September 2025.
How to apply: click on the 'apply’ button to submit an application via our careers website. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Media & PR Lead – £21.97 per hour – London/Hybrid – Temporary (14 Sept–12 Oct)
Our charity-sector client is looking for an experienced Media & PR professional to provide interim cover, leading their media engagement and PR function. This short-term role is an exciting opportunity to shape media strategy, build strong journalist relationships, and deliver impactful coverage that raises awareness and supports the charity’s campaigns.
The role
You’ll take the lead on all media relations activity, developing proactive and reactive strategies to engage journalists and secure coverage across national, regional, and consumer outlets. From pitching stories and briefing spokespeople to managing case studies and crisis comms, you’ll ensure the organisation’s voice is heard clearly and effectively.
Key responsibilities include:
Leading proactive media engagement and pitching story ideas to journalists
Developing and delivering integrated media campaigns and partnerships
Monitoring the news agenda for opportunities and risks, providing strategic responses
Briefing and training spokespeople, including unpaid carers, for media interviews
Building relationships with journalists, editors, and influencers to maximise reach
Managing case studies and ensuring consent and support are in place
Providing media coverage and PR support for campaigns, policy work, and corporate partners
Overseeing media monitoring, reporting, and KPI tracking
We’re looking for someone with:
Proven experience in media relations, ideally within the charity or not-for-profit sector
Demonstrable success in securing national and regional media coverage
Strong copywriting, editing, and storytelling skills
A good understanding of the UK media landscape and how to pitch effectively
The ability to work under pressure, prioritise, and deliver at pace
Experience of delivering creative and engaging social media content related to media work
Flexibility to travel and occasionally work outside normal office hours
Contract: Temporary, 14 Sept–12 Oct
Rate: £21.97 per hour + holiday pay
Location: London/Hybrid
Start date: 14 September 2025
If you’re a skilled media professional with strong journalist contacts and a passion for raising awareness of important social issues, we’d love to hear from you.
Community Fundraising and Partnerships Coordinator – £18.68 to £20.87 per hour – Enfield/Hybrid – Temporary (3 months initially)
Our charity-sector client is seeking a proactive Community Fundraising and Partnerships Coordinator to join their team on a temporary basis. This is a great opportunity to make an immediate impact by developing and supporting community fundraising initiatives and local partnerships.
The role
You’ll be responsible for building and nurturing relationships with local businesses, schools, faith groups, and community organisations to increase awareness and support for the charity’s work. Alongside growing year-round community engagement, you’ll also play a key role in coordinating fundraising campaigns and ensuring supporters receive excellent stewardship.
Key responsibilities:
Develop and maintain relationships with community supporters, businesses, and local groups
Encourage and support individuals and groups to fundraise, providing guidance and resources
Coordinate and deliver community fundraising campaigns and events
Provide excellent donor care, ensuring supporters are thanked and updated
Support social media and communications to highlight fundraising activities
Keep accurate records of supporter engagement and fundraising activity
Work collaboratively with colleagues to identify and grow new community fundraising opportunities
We’re looking for someone with:
Experience in community fundraising, partnerships, or supporter engagement
Confidence in building relationships with a wide range of stakeholders
Excellent communication and networking skills
Ability to manage multiple projects and work independently
Strong organisational skills and attention to detail
Familiarity with fundraising regulations and ethical fundraising practices (or willingness to learn)
Contract: Temporary, full or part-time (minimum 3 days per week)
Rate: £18.68–£20.87 per hour + holiday pay
Location: Enfield/Hybrid (some on-site working required)
Start date: ASAP | Initially 3 months
If you’re an experienced community fundraiser or relationship builder looking for a rewarding short-term role, we’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.