Jobs in Redditch

About the Role

This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we are in the process of developing our 2027-2030 strategy. As our Engagement and Events Co-ordinator (Devon and Cornwall), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our resources and delivering our programme of online events.

You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with more people living with arthritis to support them to self-manage their condition.

Key Responsibilities

Community Outreach & Engagement

• Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
• Organise and deliver community presentations and outreach activities to promote Arthritis Action's services and resources.
• Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented groups across the region, including rurally isolated and low-income communities.
• Consolidate findings from the community outreach work into a report by the end of the fixed term contract.

Networking & Relationship Building

• Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
• Represent Arthritis Action at regional events.
• Support collaboration across projects and teams to maximise impact.
• Identify opportunities to work with local volunteers to help raise awareness of Arthritis Action.

Events

• Help promote attendance at our online groups and events to those living in Devon and Cornwall.
• Support the delivery of our programme of online Groups and Events.
• Assist in gathering feedback to help evaluate this service.

General Duties

• Maintain up-to-date records, including inputting data into the organisation’s database.
• Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
• Carry out other duties appropriate to the role as required.

Person Specification

Experience & Skills

Criteria

Proven experience in community engagement or outreach: Essential

Strong project management and organisational skills: Essential

Excellent verbal and written communication skills: Essential

Proficiency with Microsoft Office and video conferencing tools: Desirable

Confident in group facilitation and public speaking: Essential

Ability to research and establish partnerships: Essential

Experience using a charity database: Desirable

Experience delivering training content: Desirable

Experience working as part of a small team: Desirable

Experience of working with volunteers: Desirable

Essential Personal Attributes

• Excellent interpersonal and customer service skills
• Self-starter with the ability to work independently
• Collaborative team player with a positive, proactive attitude

Location & Travel

This is a home-based role located within the Devon or Cornwall region. The post requires frequent travel throughout the region, and candidates must have access to their own vehicle. All reasonable travel expenses will be reimbursed.

What We Offer

• 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
• 7.5% employer pension contribution (with 2.5% employee contribution)
• 24/7 access to an Employee Assistance Programme
• Cycle to Work Scheme
• Annual Eye Tests

How to Apply

Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Devon/Cornwall region.

Deadline for applications: 12th March 2026 at Midday.
We may close applications early if sufficient interest is received, so we encourage early submissions.

• First interviews will be held via Zoom the week commencing 16th March 2026
• Second interviews will be held on Zoom and are TBC

Equality, Diversity & Inclusion

Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.

Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.

Supporter Engagement Executive

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: Based at RLSS UK Head Office, Worcester
 (minimum 3-days per week at Head Office)  

REPORTS TO: Director of Income Generation and Engagement  

SALARY: £27,308.00 (Grade E)  

ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.

JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.

You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.

KEY TASKS AND RESPONSIBILITIES

• Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
• Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
• Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
• Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
• Support community fundraisers throughout their activity, providing resources, stewardship and encouragement. 
• Record and track community fundraising activity within the CRM.
• Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
• Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
• Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
• Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
• Accurately record donations and supporter correspondence within the CRM system.
•  Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
  
   

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Experience of building positive relationships with customers, supporters or donors.
• Excellent written and verbal communication skills, with a polite, confident and professional manner.
• Strong organisational skills with excellent attention to detail.
• Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
• Experience using CRM systems and/or working with customer or supporter data.
• Previous experience in customer service and administration, ideally in a busy environment.
• Ability to manage multiple tasks and priorities in a fast‑paced setting.
• A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
• Ability to work both independently and collaboratively as part of a team.
• Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
• Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Experience working or volunteering in a charity or fundraising environment.
• Experience engaging with community groups, schools or volunteers.
• Experience of applying data protection principles in a previous role.
• Experience of working in line with charity sector standards or compliance frameworks.
• Understanding of supporter stewardship or supporter journeys.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 5.00pm, Wednesday 4th March 2026

Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Do you share our dream of a UK where poverty is a thing of the past?  

Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.

We are now recruiting for an Administrative Coordinator to join our team. 

This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team. 

You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working. 

Key tasks include:

• Coordinating meetings, events and trustee processes 

• Providing hands-on finance administration, including bookkeeping using Xero 

• Supporting digital systems, CRM and data stewardship 

• Maintaining accurate records and shared documentation 

• Contributing to consistent, relational and accountable ways of working across the Network 

This role involves working from home with some travel. 

We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector. 

How to apply 

To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity). 

The application deadline is 23:30 on Wednesday 25th March.

Interviews will be held online on 1st and 2nd April.

Applications will only be considered from applicants who already have the right to work within the United Kingdom. 

Safeena is the UK’s first Muslim Cancer Support Network. We are entering a pivotal phase of growth as we transition from a volunteer-led initiative into a professionally governed, nationally scalable charity.

We are seeking an exceptional Head of Transformation to lead this organisational step-change.

The Role

You will drive transformation across governance, systems, culture and delivery. Working closely with the Board and senior stakeholders, you will build the operational infrastructure required to scale Safeena’s three-pillar model:

• Patient-centred faith-sensitive support

• Healthcare navigation and advocacy

• Community awareness and stigma reduction

You will ensure Safeena becomes compliant, data-driven, financially sustainable and ready for national expansion.

Key Responsibilities

• Lead organisational development, governance and risk management

• Embed safeguarding, GDPR and quality assurance systems

• Build and oversee operational systems (CRM, reporting, dashboards)

• Strengthen partnerships with NHS, mosques and community partners

• Support income generation and long-term sustainability

• Develop a high-performing, accountable culture

About You

You will bring:

• Proven experience delivering organisational transformation

• Strong governance, compliance and risk oversight expertise

• Experience building systems and infrastructure in a growing charity

• Financial literacy and strategic planning capability

• Exceptional stakeholder and partnership management skills

• A commitment to equity and culturally competent service delivery

Experience within the charity, health or community sector is desirable.

This is a rare opportunity to shape the future of a nationally significant, faith-sensitive cancer support network addressing health inequalities across the UK.

#Transformation #Change

Project Manager

Location: Cambridge, (1 day per week in the office)
Hours: Full time/Part time 

Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: 18-month FTC 

Aquilas is delighted to be partnering with The Royal Papworth Charity to recruit a Project Manager to oversee the successful delivery of a new & ambitious portfolio of charity funded projects for a leading health charity and wondered if you might be interested.

About Royal Papworth Charity:

Royal Papworth Charity exists to transform the experience of patients, families and staff at one of the world's leading heart and lung hospitals. Through the generosity of our supporters, we fund projects that go above and beyond NHS provision -- creating exceptional environments, advancing innovation, and supporting the wellbeing of those who rely on Royal Papworth Hospital.

We are now launching an exciting new programme: Brighter Spaces for Brighter Futures, a major investment in improving rest, recovery and reflection spaces across the hospital. To bring this vision to life, we are recruiting an experienced and motivated Project Manager to lead delivery of this ambitious programme.

About the role:

We are now launching an exciting new programme: Brighter Spaces for Brighter Futures, a major investment in improving rest, recovery and reflection spaces across the hospital. To bring this vision to life, we are recruiting an experienced and motivated Project Manager to lead delivery of this ambitious programme.

As Project Manager, you will take responsibility for the successful delivery of a portfolio of charity funded projects, including: 

• Enhancing staff rest facilities
• Enhancing patient day rooms
• Creating (or enhancing) an outdoor reflection space for patients and staff 
• Developing a new Charity Hub 

This is a rare opportunity to shape a transformational programme that will directly improve the wellbeing of staff, patients and families at a world leading specialist hospital. You'll join a small, passionate and supportive team where your work will have visible, lasting impact.

Main duties:

You will lead the planning, coordination and delivery of projects, ensuring they are completed on time, within budget and to a high standard. Working across the charity, Trust teams, clinicians, estates, digital, volunteers and patient representatives, you will bring people together, build consensus and keep delivery on track. The role requires excellent communication, strong stakeholder management and the confidence to make decisions, manage risks and drive progress. You will have delegated authority to act independently and ensure interdependencies are managed effectively.

Qualifications

Essential

• Educated to degree level or equivalent knowledge, skills and experience.
• Formal project management qualification or equivalent experience in project management across a range of complex projects to post graduate diploma level or equivalent
• Evidence of recent Continuing Professional Development.

Desirable

• Management qualification

Experience

Essential

• Effective use of project management methodologies such as PRINCE2 and techniques, including change, people and stakeholder management
• Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills
• Excellent organisational skills and the ability to prioritise, meet deadlines, delegate effectively and finding innovative ways of solving or pre-empting problems
• Evidence of managing successful projects and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
• Use of analytical and judgement skills including understanding, analysis and application of complex statistical and numerical data.
• IT literate, including competency in MS Office programmes and in
• particular in Excel.

Desirable

• Experience, or knowledge and understanding, of the changing NHS environment, strategy, and policy agendas.
• MS Project

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

Applications close 5pm Wednesday 11th March 

Family Education Trust is recruiting a Development Manager to turn evidence-led research into real-world impact for families across the UK. This is a rare opportunity to build a fundraising function from the ground up inside a respected policy organisation - with the autonomy to do it your way.

About the role

You will build and lead FET's income growth function, securing near-term unrestricted income while developing durable fundraising capacity. Your core focus is establishing a new major donor and mid-value programme and delivering a high-performing trusts and foundations pipeline.

We have streamlined administrative responsibilities so you can concentrate on what matters: income growth and donor relationships. You will work closely with our Communications Manager, who produces copy and assets for your fundraising brief.

What we are looking for

We need someone with recent, hands-on fundraising experience in a mission-led organisation who has built income, not just maintained it. Experience building a major donor pipeline is essential, along with trusts and foundations competence. You must have genuine personal alignment with FET's mission and established public positions on family policy.

The details

Salary: Up to £40,000, with flexibility for an exceptional candidate Location: Home-based, with UK travel as required Contract: Full-time, permanent Hours: 37.5 per week Annual leave: 25 days plus bank holidays Pension: 5% employer contribution via salary sacrifice Closing date: 9am Monday 16 March 2026 

How to apply

Please read the full job description and person specification (attached) and send a CV and covering letter by 9am Monday 16 March 2026. Your covering letter should explain how you meet the essential criteria set out in the person specification.

Project Officer (FTC)

Remote, UK

£18,000 per year (based on working 24 hours per week)

Part-time (3 days/24 hours per week)

1-year fixed term contract

Young Ladies Club is a dynamic charity organisation which exists to raise the aspirations in disadvantaged young women and girls to achieve their career potential by providing mentoring, confidence building activities and career workshops from positive role models. Young Ladies Club envisions a world where young women and girls socio-economic background does not impact educational and career outcomes.

We now have an exciting opportunity for a proactive and highly organised Project Officer to join our team on a 1-year fixed term contract.  As the Project Officer, you will support the delivery of our projects and events that form part of the learning experience for young women and girls. You will be the main contact, communicating with multiple internal and external stakeholders face to face, by phone in writing and virtually

As a Project Officer, your key responsibilities will be:

· Develop and manage effective working relationships with senior managers, the project team, key stakeholders and delivery partners.

· Project manage webinars and E-Learning projects.

· Monitor and maintain the overall project progress.

· Ensure proper filing and management of evaluation and measurement documents including monitoring reports.

· Coordinate activity with project leaders, facilitators and volunteers related to delivery.

· Engage with other youth organisations programmes and events.

· Support the development of marketing and communications materials.

· Build relationships with aligned organisations, identifying opportunities to work in partnership where appropriate.

· Carry out administrative duties including minute taking, arranging travel and booking venues.

· Maintain a strong social media presence for Young Ladies Club and its projects.

· Update and develop project and organisation website and social media content.

· Provide some support to other Young Ladies Club projects

Required Skills and Experience:

· Strong experience of project management and coordinating the related activities

· Experience of planning, delivering and hosting events

· Knowledge of conducting desk-based research

· Experience of external communications (social media)

· Strong organisational and administrative skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently

· Excellent time management and ability to meet deadlines

· Good IT skills, including Microsoft365, Teams and Zoom

· Ability to use initiative and work with minimum supervision

· Knowledge of youth work and youth development

· The ability to write accurate and well-constructed reports

· Understanding and empathy of the current issues facing young women and girls.

· Proven ability to organise and minute meetings and follow up on action.

You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.    

Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK.  Please stipulate where you are based when applying.

In addition, occasional international travel may be required, such as the opportunity to attend the annual conference in the United States.  

You will report to the Regional within the Delivery & Partnerships team or the Associate Director of Business Development.

• We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.

Key Responsibilities  

· You will be accountable for the retention and outcomes of your portfolio of programmes.  

· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.  

· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.  

Application Instructions

• We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.

We will review applications as they come in and close when we have sufficient numbers

Salary: Grade 4 - £34,596 per annum

Full time: 35 hours per week

Location: Flexible with travel as required to deliver training – frequency will vary

Contract: Permanent

Closing date: Tuesday 10th March 2026 at 11.30pm

Do you have an in-depth understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer - you could soon be helping us to help better support professionals and their clients with housing problems and exercise their housing rights.

About the Role

You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes for clients. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.

About you

To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with an excellent understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications.  The role will involve travel to deliver training as needed.

About the team

You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the About You points in the ‘Person specification’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?

Join Our Team as a Contact Centre Advisor!

At the British Heart Foundation (BHF), we believe every interaction matters. We're looking for dedicated Contact Centre Advisors to join our team and help us build long-term relationships with our customers, supporters, and fundraisers. 

Role Overview

As a Contact Centre Advisor, you'll be the first point of contact, providing accurate, effective, and friendly responses and information. You'll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience.

Key Responsibilities:

• Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
• Providing information, taking donations, and resolving customer queries and feedback
• Using our ticketing and CRM systems to update customer records.
• Enhancing satisfaction and relationships through stewardship activities.

We are currently recruiting two customer service advisors one a permanent and one 6 month fixed term basis.

What Makes You Great for This Role?

Your ability to connect with people is your superpower. You're a quick learner, curious, and can build strong relationships quickly. You get to the heart of the matter, listen, ask insightful questions, and provide the right help and build relationships with our customers and supporters.

Your empathy and enthusiasm shine through in your strong communication skills, turning every interaction into a delightful experience for our customers. You're resilient, perform well under pressure, and make customers feel genuinely valued. Comfortable with technology, you have experience in Microsoft Office, data entry, and databases.

Your proactive, positive “can do” attitude means that you can solve a variety of queries, giving customers the time they need. Driven by customer satisfaction, you transform challenges into opportunities, creating unforgettable experiences. Your strong administrative and time management skills help you prioritise and manage your workload effectively.

Benefits and development

We offer our staff generous benefits, such as:

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.

Working Arrangements

• Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
• Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.

Interview Process

Our interview process involves two stages:

• Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.

• Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 24 - 26 March 2026. Please note that these dates are fixed and cannot be changed

Start Date & Induction:

All new team members will start on 29 April 2026 and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.

Belonging

We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer. 

To hear from our people, check out ​Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

This is a senior communications and public affairs role at The British Institute of Human Rights (BIHR) at a pivotal moment for human rights in the UK. You will help shape public and political narratives about the Human Rights Act, amplify lived experience, and ensure BIHR’s expertise cuts through in national debates.

You will lead BIHR’s external communications -  including media, digital content, and website oversight – and support evidence‑informed policy positioning and parliamentary engagement. Working closely with colleagues across the charity, you’ll transform insights from our programmes into powerful, accessible messaging and high‑impact advocacy.

This is a fantastic opportunity to join a small but mighty team known for its expertise, credibility, and influence on human rights in everyday systems.

Please note this is not an entry‑level role.

Key Responsibilities

Please refer to the Application Pack for the full details, but below is a summary.

 Communications

• Lead BIHR’s external communications strategy to ensure consistent, accessible, rights‑based messaging.
• Draft proactive and reactive press releases and media statements.
• Secure media opportunities highlighting BIHR’s work and the role of the HRA/ECHR.
• Manage the consistency and quality of website content.
• Create engaging digital content that translates complex human rights issues into clear, plain language.
• Maintain a content calendar aligned with key parliamentary, policy, and public affairs milestones.
• Track and analyse engagement data to inform strategy.

 Policy Evidence, Analysis & Positioning

• Conduct policy research grounded in the HRA/ECHR framework.
• Translate lived and practitioner experience into evidence‑informed policy positions and recommendations.
• Draft high‑quality briefings, consultation responses, reports, and messaging documents.
• Horizon‑scan for risks and opportunities to protect and advance human rights.
• Maintain BIHR’s internal knowledge base on HRA/ECHR and priority policy areas.

 Government & Parliamentary Engagement

• Monitor UK parliamentary activity and analyse implications for the HRA/ECHR and BIHR’s work.
• Build relationships with parliamentarians, government officials, and parliamentary offices.
• Support targeted advocacy to defend the HRA/ECHR and promote rights‑respecting law and policy.
• Represent BIHR at political and policy meetings and events.
• Ensure monitoring, evaluation, and reporting of public affairs activity.

 Stakeholder Engagement & Representation

• Build and sustain partnerships with NGOs, academics, policymakers, legal professionals, civil servants, and parliamentarians.
• Represent BIHR externally and engage in sector networks.
• Communicate BIHR’s policy positions and resources clearly and effectively.
• Identify opportunities for collaboration and influence.

 Other organisational requirements

• Work collaboratively as part of a small team.
• Support organisational processes and continuous improvement.
• Undertake other duties as required.

Who the Role Is Suitable For

This role is ideal for someone who brings strong communications skills, policy and advocacy experience, and a commitment to human rights as practical tools for change.

You’ll thrive if you:

• Can translate complex law and policy into accessible, compelling communications.
• Have experience engaging with parliamentarians, officials, and senior stakeholders.
• Are confident in human rights frameworks, particularly the HRA.
• Enjoy working in a small, collaborative team.
• Can manage competing priorities in a fast‑moving, politically sensitive environment.
• Live within approximately one hour of London, as regular Westminster/Whitehall meetings are expected.

Please refer to the Application Pack for a detailed Person Specification.

Applying for the role

Please click on the 'Redirect to recruiter' button (above or below) to:

• Get more information about the role, how to apply, and the selection and interview process/timing.
• Download an Application Pack and Application form (and an optional Equality & Diversity Form).

Please also note that:

• Completed application forms must be received by 10am on Wednesday 11 March 2026; we regret that late applications will not be considered.
• You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.

Thank you for your interest, and we look forward to receiving your application form.

We're looking for a motivated and proactive Training Account Manager to join the Business Development and Fundraising team working from home, 37.5 hours a week.

Can you build strong client relationships? Are you confident generating new business while delivering excellent customer service? Do you want a role where your commercial skills directly support a charity's mission?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As our Training Account Manager, you'll play a key role in driving income and expanding our commercial training portfolio. You will:

• Develop and manage relationships with new and existing clients across England and Wales
• Proactively identify and secure new business opportunities
• Promote our specialist training that enhances outcomes for victims and improves professional practice
• Deliver high-quality customer service from initial enquiry through to post-delivery follow-up
• Manage a busy pipeline, prioritising leads and meeting income targets
• Work collaboratively with internal teams to ensure smooth delivery and exceptional client experiences.

This role requires confidence, adaptability and a strong balance of sales focus and client care. You'll be comfortable working independently, managing competing deadlines and keeping a clear focus on results that directly benefit victims and the wider organisation.

The role is home-based with some national travel.

Please see the attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join Kaleidoscope Trust as our Communications and Events Officer and help bring global LGBTI+ advocacy to life.

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal.

We are looking for a Communications and Events Officer to help support powerful storytelling and strategic communications that amplify the voices and priorities of our partners around the world.

This is a fantastic opportunity for someone who is organised, creative, and motivated by social justice to play a hands-on role across communications, events, and stakeholder engagement. You will work across a range of high-impact projects, including supporting the delivery of the Global LGBTI+ Rights Commission and key advocacy and partnership events.

If you’re keen to grow your skills while contributing to a collaborative and mission-driven team, we would love to hear from you. Download the full job description for full details and information on how to apply.

Salary: £35,150 per annum plus pension

Location: Remote (UK-based), with occasional travel

Closing date: Monday 16 March 2026, 23:59 (London time)

Interviews: Week commencing 16 March 2026