Jobs in Reigate

South East London Mind has been delivering a young person’s counselling service to students at Southwark College for several years.

As a College Counsellor, you’ll provide an age-appropriate counselling service that allows the students to explore their mental health and wellbeing, along with the socioeconomic factors that impact this. You’ll manage a caseload of students, triaging new clients to the service, coordinating the waiting list and capturing data and outcome measures on a CRM database.

We are looking for someone with a professionally recognised diploma in Counselling or Psychotherapy who has experience of providing counselling to young people aged 14 upwards. As you’ll be working closely with pastoral staff on-site, an ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

The role will require you to:

• Offer age-appropriate counselling sessions, including assessments and risk assessments. Where appropriate, provide clients with information about, and signposting to, other services
• Work with teachers and pastoral staff to ensure that the students are triaged and the relevant level of care and support is offered
• Work closely with the school to raise & report any safeguarding concerns in accordance with the schools and SEL Minds Safeguarding Policies
• Liaise where appropriate with other SEL Mind staff, school/college staff or agencies including local statutory and voluntary sector professionals and organisations
• Regularly communicate with other SEL Mind college counsellors and college safeguarding team to keep abreast of key themes, issues and needs across the service and collaborate to address these
• Attend regular clinical supervision, group clinical supervision, and line management to ensure effective therapeutic interventions

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Wednesday 8th July

Likely interview date: Monday 20th July

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We’re looking for an experienced, creative and commercially driven product brand lead to bring our brand to life through our range of Girlguiding products.  

In this role, you’ll lead the creative development of branded products from concept through to production, working in partnership with our buying team. On products, such as badges, giftware, clothing and merchandise, you’ll ensure that every design is on brand, relevant to our audiences, and aligned with our brand and buying strategies.

You’ll do this by shaping briefs into exciting creative direction and overseeing the design, balancing brand creativity with cost, timelines, and quality. This includes building and managing relationships with internal and external designers, illustrators, and artworkers. And collaborating with our buying and marketing teams to bring ideas to life effectively and efficiently.

You’ll also play an important role in the evolution of our brand, identifying new opportunities to develop its application across products. Working closely with the brand creative team you’ll protect brand integrity while pushing creative boundaries to keep the brand fresh and relevant.

This role is perfect for someone who’s a strategic and creative thinker. If you have strong project management skills, commercial awareness, and a passion for delivering high-quality, branded products we’d love you to join us!

Are you a creative and user-centred Learning Designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning courses for doctors?

RCR Learning supports radiologists and clinical oncologists’ professional development throughout their career – whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. We’re building a world-class digital learning library of high quality, engaging courses which meet our members’ needs.

The Royal College of Radiologists (RCR) is looking for a Digital Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with subject matter experts and RCR Learning colleagues to design and develop visually engaging, interactive online learning resources that support doctors throughout their careers.

What you’ll do:

Design & develop digital learning

• Work with SMEs to design, test and evaluate interactive online learning courses.
• Create engaging multimedia assets including graphics, animations, videos and templates.
• Develop storyboards and scripts, offering technical and creative input.
• Communicate design ideas clearly and contribute innovative approaches.
• Ensure all content meets RCR brand, accessibility and quality standards.
• Manage multiple projects, deadlines and deliverables.

Support & improve our digital learning offer

• Identify improvements to the LMS, analytics and user experience.
• Support project workflows and operational processes across the Learning team.
• Monitor delegated budgets and contribute to annual content reviews.

Innovate & stay up to date

• Keep informed on best practice in digital learning, pedagogy and accessibility.
• Evaluate new tools and platforms to enhance our learning offer.
• Support marketing with insights into user engagement and standout content.

What you’ll need:

• Extensive experience applying educational and instructional design principles to high quality digital learning. 
• Proficiency in key digital learning authoring tools (e.g., Storyline, Rise 360, Synthesia, Canva). 
• Strong visual design skills, ideally with experience using Adobe Creative Suite. 
• Experience creating engaging digital and video based visual assets. 
• Knowledge of accessibility standards (e.g., WCAG), copyright, GDPR and other relevant legislation. 
• Ability to collaborate confidently with SMEs and internal stakeholders. 
• Experience designing interactive learning exercises such as branching scenarios (desirable). 
• Experience working with doctors, academics or medical professionals (desirable).

If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About the role:

People need more than a service that opens the door — they need a team that can stay alongside them when trust is low, risk is high and change takes time.

At Single Homeless Project (SHP), our Lewisham Vulnerable Adults Accommodation Service (LVAAS) provides safe accommodation and specialist support for adults experiencing multiple disadvantage, including rough sleeping, mental ill-health, substance use, offending, street activity, antisocial behaviour and exclusion from essential services. As Team Manager, you will play a key role in helping the service remain steady, responsive and ambitious for people who may have been let down by systems before.

Working closely with the Service Manager, you will support the day to day leadership of the service, guiding frontline staff, volunteers and peer mentors to deliver support that is trauma-informed, strengths-based and focused on recovery, safety and move on. You will help maintain clear standards across safeguarding, risk, housing management, support planning, partnership working and service performance, while creating a team culture where staff feel equipped, accountable and able to do challenging work well.

This is a varied and purposeful leadership role, with space to shape practice, strengthen partnerships across the Lewisham pathway and contribute to continuous service improvement. In return, SHP will support you to develop your leadership, deepen your practice knowledge and grow within an organisation committed to ending homelessness and creating lasting change.

About you:

• You bring experience of leading, supervising or coordinating staff in supported housing, homelessness, health, social care or a similarly complex frontline setting.
• You understand that people’s lives do not fit neatly into boxes, and you are confident supporting teams to work with trauma, mental ill-health, substance use, rough sleeping, offending and complex risk.
• You lead with both heart and backbone — able to support, coach and encourage staff while holding clear standards around safeguarding, housing management, recording and service delivery.
• You can stay calm and purposeful when situations escalate, helping others think clearly, respond safely and keep the person at the centre of the work.
• You know that no service can do this work alone, and you are confident building strong relationships with partners, commissioners, statutory services and community organisations to create better routes forward for clients.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Wednesday 15th July at midnight

Interview date: Thursday 23rd July online via Microsoft Teams

Please note there will be a second stage interview in service in Lewisham for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent 

Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.

We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.

In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.

In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.

The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso  involves working in a fast-paced environment.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 15 July 2026

Interview Date: 23 and 24 July 2026

We aim to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.

We’re working to build and grow a powerful movement of people helping to achieve a world where diabetes does no harm. The Engaging Communities and Volunteering Manager will lead a team, working alongside the diabetes community, which empowers people, communities and organisations to raise awareness, influence change and support people affected by diabetes to live well and access better care. 

You will be a dynamic and inspiring leader experienced in all aspects of project management. You will be skilled in developing and delivering programmes which support people in challenging circumstances, working with people and communities to improve life outcomes. You will be experienced in managing teams, supporting colleagues to excel and deliver high impact strategic outcomes. You will understand the needs of diverse groups and be passionate about ensuring that support is developed collaboratively with people with lived experience enabling them to live will and access better care. You will have excellent communication and engagement skills which enable you to grow and nurture relationships with a complex set of stakeholders, including people with lived experience, volunteers and community organisations.

This is a Home-based role, connected to our office in Wolverhampton. Ideally you will need to be located in the Midlands and East of England region.

St James’s, Piccadilly is at an exciting moment in its 340-year history. The ‘Wren Project’ was recently awarded a major grant from The National Lottery Heritage Fund to complete fundraising towards the £23m. The Wren Project has secured it’s Permission to Start from the Heritage Fund and the Delivery Phase is well under way. 

This new role will be the first recruitment to a new team which will be responsible for finalising and delivering the Wren Project Activity Plan, working alongside the in-house team.

The Activity Plan will ensure that the proposed repairs and upgrades to the buildings are delivered in tandem with a first-class heritage learning and participation programme. It will be impactful, inclusive and sustainable, delivering outcomes for the community, the heritage and the organisation. This will be achieved by:

· Driving and deepening relationships with audiences

· Decreasing barriers to access

· Uplifting the heritage story

· Increase organisational resilience

· Support individual and community wellbeing needs

· Support local economic needs

· Promoting environmental sustainability and climate action

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.

Role description and person specification can be downloaded at our website.

Please send full CV with a covering letter outlining your interest in the post and forward to Jane Gray, HR Advisor by midday Thursday 16th July. (Shortlisted candidates will be asked to complete an application form in due course – referee information is required.)

Interviews are planned for Thursday 23rd July. Start date as soon as possible.

About The Role

This is a role for someone who sees how things really work behind the scenes and can’t help spotting where they could work better. As Process Development Lead, you’ll sit right at the heart of Supporter Services and Fundraising operations, shaping how work flows end-to-end so it’s clearer, faster, more consistent and ultimately better for the people we support. You won’t just be tweaking processes, you’ll be joining the dots across teams, systems, suppliers and governance to build something that actually holds together at scale and stands up to scrutiny.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

A big part of this role is turning complexity into clarity. That means mapping what’s happening now, challenging where it doesn’t add value, and designing ways of working that people can actually follow and rely on. You’ll bring structure where it’s missing, whether that’s standard operating procedures, RACI models, dashboards or control frameworks but you’ll also know when something needs simplifying rather than adding another layer. Alongside this, you’ll take a leading role in how key fundraising suppliers are managed, making sure performance, compliance and value for money are properly understood and built into everyday operations, not treated as an afterthought.

Just as important is how you get things embedded. This isn’t a role where change sits in a document it has to land with people. You’ll be working closely with colleagues across Fundraising, Supporter Services, Finance, Procurement and Compliance, influencing without authority and building trust so that new ways of working actually stick. You’ll be the person who helps teams see the benefit in doing things differently, supports them through it, and keeps improving what’s already in place. If you’re someone who enjoys taking messy, inconsistent processes and turning them into something that works properly in the real world and then making sure it stays that way, this is where you’ll make your mark.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Advocacy Director holds primary responsibility for delivering ECC’s advocacy strategy internationally and within the UK. This strategy aims to ensure states’ legal obligations on casualty recording are recognised and upheld globally, and that casualty data is used effectively to shape policy responses to conflict.

ECC’s advocacy work is focused primarily within the human rights and humanitarian multilateral fora in Geneva, but also incorporates work with New York-based UN targets within the security field. In parallel, as a UK-based organisation, we seek to influence domestic decision-makers including those within the FCDO, MoD, and parliament.

The Advocacy Director will be ECC's most senior external face after the Executive Director. As a key figure within a small organisation, the Advocacy Director will lead advocacy activity directly, building and stewarding relationships with state delegations, UK parliamentarians, UN officials, and civil society partners. The role requires exceptional political judgment, fluency across both multilateral and Westminster environments, and the credibility to represent ECC at the most senior national and international levels.

Note: This role is being advertised at the same time as the Executive Director role, as both functions were previously filled by the same person. Candidates can apply for the Advocacy Director role alone, or apply for both roles to combine as a full-time position. Please see full details in the Executive Director job description and advert.

This is an exciting opportunity for a new leader to guide the organisation through its next phase of development, building from a position of strength. The organisation is in the first year of a clear and ambitious three-year strategy, with a strong core team of staff and a healthy financial position.

The outgoing Executive Director was previously also the organisation’s Advocacy Director, and continued to deliver both functions within one role. For this reason the Board of Trustees is advertising the position in two configurations. Applicants are welcome to express an interest in either:

• Option A — Part-time Executive Director. A 0.6 FTE part-time post which is a leadership and management role only, and does not include delivering the advocacy activities of the organisation. These will be undertaken by a separate part-time Advocacy Director, who carries the advocacy responsibilities covered by the associated Advocacy Director job description.

• Option B — Full-time Executive Director. A single full-time post in which the successful candidate takes on both the part-time Executive Director role and the responsibilities of the part-time Advocacy Director role being advertised concurrently. The successful candidate must meet the person specification requirements of BOTH roles.

South East London Mind's Queer Minds Programme delivers peer-led mental health support for LGBTQIA+ people (aged 18+) in Lambeth and Southwark through two monthly peer support groups, a trans drop-in, events with partner organisations, psychoeducational workshops, and outreach activities.

The Programme Lead and Facilitator is responsible for coordinating and delivering the various strands of the programme, ensuring all services meet the contractual obligations of its funders. The role requires someone who is forward-thinking and adaptable, proactive in responding to the evolving needs of the group’s members and wider LGBTQIA+ community. They should be experienced in co-creative approaches to mental health and project management, working closely with programme participants to shape varied and meaningful initiatives. They will also bring creativity and flexibility, ensuring services remain impactful and grounded in lived experience while seeking relevant partnerships to enrich the programme’s offerings.

They will work collaboratively with participants, sessional facilitators, volunteers, community groups, and partners to deliver supportive spaces that foster connection, shared experience, and improved mental health and autonomy. The role includes building and maintaining strong partnerships, developing grassroots collaborations, and identifying outreach opportunities to increase the programme’s reach and profile. The post holder will work closely with the Peer Support Manager to deliver against objectives, maintain stakeholder relationships, and meet reporting requirements.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 12th July (11:59pm)

Likely interview date: Wednesday 22nd July

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Prospect Research Manager

Job Title: Prospect Research Manager

Salary: £37,500

Contract Type: Full time (35 hours per week) although 28 hours may be considered; the role may require occasional evening and weekend work 

Reporting to: Senior Partnership Development Manager, Corporate Partnerships team

JOB PURPOSE

The purpose of the Prospect Research Manager is to lead prospect development for major gifts, partnerships and business development, driving growth in our pipeline to help Magic Breakfast reach ambitious targets and unlock new income opportunities.

KEY RESPONSIBILITIES:

• Lead prospect profiling, network mapping, qualification, and intelligence gathering to support the Major Giving and Business Development teams.
• Drive cross-fundraising initiatives to support prospecting, including:
• Developing an inspiring suite of ‘projects for funding’ for potential partners
• Organising in-house prospecting events to deepen engagement
• Coordinating our ‘new business roadshow’ to foster a prospecting culture across account management teams
• Conduct thorough risk screening and due diligence for prospects and, where required, existing partners, in line with Magic Breakfast’s Ethical Fundraising and Due Diligence Policies.
• Deploy varied new business tactics- including cold calling, email outreach, stakeholder mapping, event networking, and LinkedIn engagement- to secure prospect meetings.
• Identify and attend networking events to strengthen relationships and uncover new opportunities.
• Serve as the key link between I&I and Fundraising, ensuring the latest statistics, stories, and case studies are available to craft compelling, theme-based cases for support.
• Establish processes to measure the impact of work in driving new business across Major Giving, Partnerships, and Business Development, and use these insights to create a continuous feedback loop for learning and improvement.

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team.

Shortlisting: 13-15th July

Interview 1: 21st, 22nd, 23rd July

Interview 2 and Informal Panel: 28th, 29th, 30th July

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

This excellent opportunity will enable you to provide comprehensive, high-quality administrative support to the Diocesan Safeguarding Team, ensuring the effective coordination of safeguarding activity, compliance with Church of England safeguarding policies, and the accurate and secure management of sensitive information.

The role involves a range of administrative duties including:

• Managing calendars, meetings and correspondence.
• Preparing agendas and papers, and take minutes for safeguarding meetings
• Maintaining confidential records
• Supporting parishes with the administration of DBS checks
• Organising safeguarding training events and programmes.
• Assisting with audits, inspections and quality assurance processes, and preparing reports for governance bodies
• Maintaining safeguarding databases and tracking systems, ensuring high standards of data accuracy and producing a range of reports

• We are looking for an individual with substantial experience in administration involving complex processes, proven organisational ability, and experience in handling highly confidential and sensitive information. The ideal candidate will have confidence and expertise in using databases, and record management systems, with a high level of IT proficiency, Microsoft Office.  

• You will also have strong written and verbal communication skills and have a flexibile approach to ensure tasks are completed to deadlines. With the nature of the role, the ability to keep calm under pressure, and the resilience to cope with the impact of safeguarding matters is essential, along with empathy with the Church of England, its missions and aims.

About the Role

The purpose of this role is to coordinate the management and continuous improvement of the College’s Lifelong Learning Platform (LLP), ensuring it operates effectively for all users. The role provides service desk support, maintains accurate training records, and works closely with internal teams, external stakeholders, and system providers to resolve issues and enhance the platform.

Some key responsibilities include (but are not limited to):

· Providing first- and second-line support to LLP users, resolving queries and system issues

· Maintaining user accounts, training records, and ensuring data accuracy across systems

· Liaising with external developers to report faults, track progress, and support system improvements

· Creating and delivering training materials, guidance, and presentations on LLP usage

· Coordinating user testing (UAT) and supporting implementation of system updates

· Monitoring and reporting on service desk activity, identifying trends and improvements

· Supporting committees and stakeholders, including communications, meetings, and minute taking

About You

 We are seeking a highly organised and proactive professional with experience in customer service or helpdesk environments, ideally within a membership or medical education setting. The successful candidate will have excellent communication skills, with the confidence to engage stakeholders and deliver presentations or workshops. You will provide high-quality administrative and secretarial support, including supporting formal committees and maintaining accurate records.

Strong IT and time management skills are essential, along with experience working with learner management systems and service processes. Knowledge of Agile or Waterfall methodologies and medical education frameworks is desirable. A degree or equivalent experience is required.

The Package

 This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

· 26 days of annual leave, plus bank holiday

· 1 additional paid day of leave for the purpose of celebrating your birthday

· Healthcare support through Benenden Health

· Up to 12% pension contribution

· Hybrid and flexible working

· Wellbeing hour once a week

· Cycle to work and employee discounts schemes

· Training and development opportunities

· Access to Mental Health First Aiders and Employee Assistance Programmes

 

About the College

 The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

How to Apply

If you believe that you are the right person for this role, please submit your CV and a short statement (up to 500 words), highlighting three key skills from the job description and how your experience aligns with them by Sunday 12th July.

Please note that the closing date is subject to change, depending on the success of the recruitment process.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please.