Jobs in Royston

About the role

You will

• Celebrate the achievements of brain injury survivors across the UK, promote the services that Headway UK offers and raise awareness of the prevalence of brain injury.
• Establish Headway as a leading voice in the area of brain injury, ensuring that relevant media outlets are presented with relevant information.

What you will do

• Obtain regular positive national and local media coverage for Headway
• Produce high-quality written materials for release to the media
• Communicate with and facilitate media coverage for independent Headway charities and volunteer-led branches, helping to raise their profiles locally
• Monitor and evaluate media coverage and PR activity to enable the effective tracking of the charity’s reputation.
• Be the first point of call for all media enquiries and take appropriate action
• Manage and cultivate relationships with local and national media.
• Liaise with the fundraising department and promote its initiatives in local and national media outlets.
• Source and interview individuals willing to share their personal experiences of brain injury & to draft personal testimonies and create a database of case studies ready to be used in reaction to relevant news stories.
• Assist in the production of Headway News and other regular communications
• Assist in the planning and execution of the national campaign for Action for Brain Injury Week and to assist in the implementation of additional campaigns throughout the year

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working with local, regional and national media outlets, including crafting in press releases and sell-in

• Have experience of interviewing people from all backgrounds

• Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.

• Be comfortable being the first point of call for journalist enquiries

• Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.

• Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.

Visit our website to find out more about the role, the work of Headway, the benefits we offer and apply for this job. We look forward to hearing from you.

As Volunteer Outreach and Partnerships Officer, you will be working closely with our Communities and Volunteering Manager and the wider north of England team to support the development and delivery of a plan for local volunteering and community engagement. You will explore and develop partnerships with local communities and identify volunteering opportunities that will enable us to reach more people and drive forward positive change. You will be an excellent communicator and be passionate about volunteering and supporting volunteers, local groups and communities to develop and grow. You will have a good understanding of how volunteers can support the work of charities and have a creative approach to creating accessible and workable volunteer opportunities that meet the needs of an organisation and the diverse populations we serve across our region.

Job Title: Event Manager

Area of Support: GSG Impact Leadership Meeting

Duration: January - June 2025

Location: Remote

GSG Mission & Objectives

GSG Impact is a global not-for-profit organisation, established under the 2013 UK G8 presidency, with the goal to create the infrastructure and incentives for capital to flow for measurable, positive social and environmental impact.

We do this by creating, accrediting, and supporting national impact institutions - GSG National Partners. Today we are responsible for over 40 National Partners covering 60% of the global population. Over 50% of our National Partners are in emerging markets, with many more in development. Collectively GSG Impact and our National Partners work together as the GSG Impact Partnership.

We are a powerful global movement, developing innovative impact investment solutions and driving national and international policy and regulatory change to enable these solutions to be adopted at scale.

Our mission is to build impact economies across the globe, creating the infrastructure and incentives for capital to flow for the SDGs & climate goals.

Job Summary:

GSG Impact is looking for an Event Manager to support the organization of the annual Global Leadership Meeting (GLM), which will take place in Japan from May 20 to 22, 2025.

The GLM is a three-day, highly interactive international event designed as a workshop experience. It is organized in partnership with our local partner, the Japan National Partner. This invitation-only event has approximately 150 attendees from over 60 countries.

The Event Manager is responsible for the logistics planning and execution of this event, ensuring its success, on-budget, and alignment with GSG and Japan National Partner goals.

This role requires exceptional project management skills, attention to detail, and the ability to coordinate with stakeholders in different time zones to deliver a high-quality experience.

Key Responsibilities:

1. Event Planning, Coordination & Execution:

● Manage a comprehensive event plan, including budget and timeline.

● Create a simple mini website or online tool to communicate clear information about the event and manage registrations.

● Manage event communications with invitees: plan, draft and send out invitations and reminders to register for the event.

● Support attendees with Visa requirements

● Support GSG Impact team with travel requirements and accommodations

● Act as the primary point of contact for attendees’ requests regarding logistics (e.g., accommodations, travel, and food requirements).

● Communicate with the event venue to create the right setting for the event.

● Communicate with the event hotel to ensure a smooth booking process for attendees.

● Collaborate with local stakeholders to research and recommend venues and suppliers that align with event goals and budget.

● Manage event-day operations, including staff coordination, troubleshooting, and ensuring a smooth guest experience.

2. Stakeholder Communication

● Provide regular updates on event progress, challenges, and milestones to key stakeholders.

3. Budget Management

● Maintain a detailed event budget to ensure the event is delivered within the approved budget.

● Negotiate contracts with vendors and suppliers to ensure cost-effectiveness.

4. Post-Event Analysis

● Conduct post-event evaluations to gather feedback, measure success, and identify improvement opportunities.

Qualifications

Experience:

● Proven experience (5-8 years) in event planning and management, including large-scale events.

● Proven experience with international events and complex contexts.

● Experience working with multiple stakeholders.

Skills & Competencies:

● Strong organizational and multitasking abilities.

● Excellent interpersonal and communication skills, both written and verbal.

● Proficiency in event management software and online tools.

● Budgeting and financial management skills.

● Problem-solving skills and ability to work under pressure.

● Time adaptation and flexibility to collaborate effectively with stakeholders across different time zones.

Additional Requirements:

● Willingness to travel.

● Ability to lift and carry event materials as necessary.

Note: This job description outlines the general responsibilities and qualifications for the role. It is not exhaustive and may be modified as needed by the organization.

Work Environment:

Our work environment is inclusive and collaborative, designed to support a diverse, global team. Operating primarily online, we use digital tools and flexible communication strategies to stay connected across different time zones and locations. We foster respect, transparency, and teamwork to ensure everyone feels valued and empowered to contribute.

Payment Terms and Rate

We prefer candidates who operate as self-employed or through their own company and can invoice for services (equivalent to a freelance/contractor arrangement). The day rate for this role is £250, we estimate approximately 100 working days for this role.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Job Description

We are looking for an ambitious business development professional who has experience in end to end project management and a track record of securing six-figure funding opportunities. 

As a Business Development Manager, you will play a vital role in retaining existing contracts and spearheading the development of new business through public procurement opportunities, which are crucial to Catch22's growth and stability.

You will become an essential part of our entrepreneurial, energetic, and passionate Business Development team, contributing to the achievement of our income targets and growth aspirations. In this role, you’ll forge strong relationships across teams, lead the design of innovative services and products across our operational hubs, and ensure seamless handovers to operations.

Your main responsibilities will include: 

• Delivering a dynamic portfolio of bidding activities: Leading end-to-end bid management to secure major public sector contracts for Catch22.
• Designing innovative, outcomes-focused solutions: Spearheading the creation of high-quality services and products across Catch22’s delivery hubs.
• Driving strategic insights: Conducting upstream research and development to inform business development decisions and strategic planning.
• Fostering a culture of continuous improvement: Actively contributing to team and organisational growth by identifying and implementing actionable learnings.
• Building and managing key partnerships: Identifying and managing opportunity-specific partnerships and contributing towards broader Catch22 partnership activities.

Qualifications

To thrive in this role, you will need a passion for Catch22's vision and possess a range of experience and skills, including:

• Project Management: Proven experience in delivering end-to-end project management, including effectively leading a project team.
• Partnership Development: Experience working with external partner organisations to develop new funding propositions.
• Business Development Expertise: Comprehensive understanding of the business development cycle.
• Policy Knowledge: Familiarity with at least one of Catch22’s policy interest areas (education, employability, justice, and children’s services).
• Communication Skills: Excellent written and verbal communication skills, with a strong command of English and Maths.
• Funding Success: Demonstrated success in securing six-figure funding opportunities through written applications or bid processes

By joining our dynamic team, you will unlock the potential to advance your Business Development career through access to professional development and growth opportunities.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

National Leaving Care Benchmarking Forum (NLCBF)

NLCBF is made up of over 130 local authority leaving care teams and aims to improve services and support for care experienced young people. At the heart of our work is our Young People’s Benchmarking Forum – ensuring that the voices and priorities of care experienced young people shape our work.

NLCBF’s main activities include running 9 hybrid events each year for leaving care professionals and care experienced young people; facilitating online events and workshops throughout the year and working to influence policy and decision makers in government and other public bodies.

The NLCBF team is made up of a core team of six people, eight sessional workers and a wider group of ‘Champions’ who are care experienced volunteers.

Job Description

The purpose of the Practice Lead role is to ensure that the National Leaving Care Benchmarking Forum remains up to date with the latest legislative, policy and guidance developments in leaving care, and stays at the forefront of best practice. The post holder will utilise this knowledge to share information, develop products and tools for members, and to deliver training, consultancy work and events to members, in order to achieve our aim of improving outcomes for young people leaving care..

The post holder will:

• Remain at the forefront of best practice and key trends in the leaving care sector.
• Work with the other Practice Lead and the NLCBF Manager to develop the policy and practice focus to support NLCBF members, leading on a number of topic areas.
• Support the running of engaging events for NLCBF member local authorities for sharing best practice, national updates and for networking.
• Work closely with the Co-production and Engagement Lead to ensure the voices of care experienced young people are shared throughout the work of NLCBF
• Actively research and develop a network of experts in the leaving care sector, fostering and maintaining these relationships so they can contribute towards achieving outcomes for the Forum.
• Actively engage with local authority members and non-members to understand their key successes and challenges, and develop strong relationships.
• Support the management of the day to day business of the NLCBF and work closely with the NLCBF Manager to ensure this provides value for money for members and makes the best use of resources.
• Provide expertise to NLCBF members, relevant Catch22 services and wider Catch22 staff and partners on practice issues and solutions for supporting young people leaving care.

As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

We have a new full-time vacancy for an Officer to join the Prospect Development team (the team currently consists of one Manager, one Officer and one Executive). In this role you will work most closely with our Philanthropy and Partnerships team but will have the opportunity to work with other teams across the charity.

In the role you will provide excellent research on high-value prospects which will assist stakeholder teams in building and maintaining high-value relationships and facilitating high-value giving. You will support on building and maintaining a pipeline of high-value individuals, charitable trusts and foundations, and companies interested in supporting the work of ARUK. In addition, you will support the Prospect Development Manager in carrying out due diligence on individuals and organisations when required.

This role sits within the wider Insight and Strategic Development function, the aim of which is to maximise ARUK’s fundraised income by driving collaborative, efficient and sustainable fundraising whilst putting supporters at the heart of everything we do.

Main duties and responsibilities of the role:

Prospect Development

· Use a proactive and creative approach to identify new prospects from ARUK’s fundraising CRM, networks and other sources. 

· Support the Prospect Development manager in preparing for, and the tracking and management of prospects for ARUK’s new high-value campaign.

· Undertake detailed research into potential prospects in order to establish philanthropic capacity.

· Write high quality research profiles on prospects and donors to brief fundraisers, senior leadership, senior volunteers and other key stakeholders

· Create detailed and thorough due diligence profiles to flag risks associated with potential funders

· Undertake data mining activity and prospect verification work. 

· Respond promptly and efficiently to ad-hoc requests from fundraising teams, ensuring we are equipped to act on new fundraising opportunities.

· Support fundraising colleagues to manage their portfolios and prioritise prospects.

· Assist with training other teams in basic research, prospect management, database use and understanding of due diligence policies. 

Partnership working

· Proactively build partnerships across the Fundraising Department and with other teams.

· Identify and communicate opportunities for cross team working to maximise income. 

Information Management

· Ensure useful, accurate and clear record keeping of prospects on the fundraising CRM to allow us to identify connections and build our networks. 

· Be mindful of data protection law and confidentiality and keep abreast of changes. 

· Store information appropriately, with sources and in a clear and retrievable format.

· Collaborate with the Data Services team to make improvements to data management and processes. 

What we are looking for:

· Experience of conducting prospect research and/or due diligence research (candidates with other fundraising or non-scientific research experience may be considered).

· Experience of working with CRMs.

· Understanding of Data Protection and confidentiality.

· Ability to work with independence, intelligence, drive and initiative.

· Excellent verbal and written communication skills.

· Excellent relationship management skills.

· Ability to prioritise and effectively manage multiple tasks.

· Good planning and organisational skills with excellent attention to detail.

· Confidence working with computers; knowledge of Word, Excel and Outlook.

· Work well as part of a team, but proactive and can work independently.

· A confident and friendly manner.

· Creativity, innovation and resourcefulness to identify opportunities.

· Highly motivated and naturally inquisitive.

· Understanding and awareness of the bigger picture.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 2nd February 2025, with interviews likely to be held week commencing the 10th February 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.

The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.

Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.

*Please note this is a homebased role - homebased staff are welcome to work from any King's Trust office as they wish.

As The King’s Trust International enters its 10th anniversary year and aims to expand its reach, we have an exciting opportunity that will be pivotal in strengthening the finance function for the charity.

You will be working closely with our Senior Head of Finance and existing Finance Executive to provide support to the charity across all aspects of financial management.

With a particular focus on supporting the fundraising teams and income recognition, this role will work closely with fundraising colleagues to record, analyse and accurately forecast income for King’s Trust International and its newly established trading subsidiary.  You will lead on all aspects of management accounting for the trading subsidiary and support with the preparation of the financial statements.

Your excellent communication and interpersonal skills will enable you to build effective relationships with all colleagues across the organisation and your excellent planning and organisation skills will enable you to prioritise and multitask in this busy and multifaceted role.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.

An exciting opportunity to become part of the Senior Management Team (SMT) at Schoolreaders, a dynamic and fast-growing charity based in Bedford. Schoolreaders is a national charity tackling poor literacy through a network of volunteers who provide one-to-one reading support to children in primary schools across the country. We are the largest national in-school child literacy charity, supporting over 28,000 children in over 1,400 schools every week. We have ambitious plans to grow and support many more children in future, so it’s an exciting time to join us.

We are looking for a committed individual to join Schoolreaders to be part of the SMT and wider charity, delivering this vital support to children. As Head of Business Support, you will be coming on board to develop and manage the structure and team that deliver the support functions for the charity, helping keep everything running smoothly. Your team will consist of employees, contractors and third parties where necessary, and you will co-ordinate them to deliver a seamless set of services. At this time the role will line manage two officer roles within the charity, manager several third parties (including HR and IT) and work alongside the Head of Finance.

The Head of Business Support will oversee compliance, governance, HR, IT, facilities, and administrative functions. We don’t expect you to be an expert across all these areas – you might have a strong background in one or two but have the ability to manage these functions and others in the team and have a meticulous eye for detail. You will be expected to have a good understanding of compliance, IT, health & safety and HR to enable you to lead the day-to-day delivery across these disciplines.

Reporting into the charity’s CEO, you will be part of the Senior Management Team (SMT). As part of this you will directly input into the charity’s strategy and annual planning process.  The Head of Business Support will also manage the delivery of change within the organisation, tracking projects and raising risks and issues to the SMT.

RESPONSIBILITIES AND DUTIES

​

1. Day to day oversight of the delivery and development of corporate services functions, to include:

a. Compliance, ensuring that Schoolreaders is compliant with all relevant legislation, data management and safety standards. (H&S, GDPR etc)

b. Risk, ensuring effective systems and processes are in place for managing risk, owning key policies and their review, engaging with staff with information and training, liaising with the Board and with the Director responsible for Safeguarding and being the main point of contact for whistle blowing.

c. Business Support, monitoring and driving forward internal projects, overseeing the review and management of policies, and managing administrative and other support functions.

d. IT, supporting and maintaining systems, hardware and software, ensuring they are secure and up to date, continuing to develop new functionality in partnership with our external IT providers

e. HR (managing both internal and external resources) to support recruitment, starters and leavers, staff welfare, processing payroll, leave and sickness and the training and development of people.

f. Facilities, managing office spaces, supporting home workers and overseeing health and safety.

g. Producing and leading on the annual Culture Review, collating scoring and feeding back to trustees.

h. Finance, assisting the Head of Finance, approving spend where necessary.

2. Line management of two Business Support Officers, covering

a. Compliance

b. HR Support

c. IT Support

d. Finance

3. Development of yearly plans and budgeting for all corporate services.

4. Manage relationships with external suppliers and ensure value for money.

5. Owning the programme of change across all services to ensure we remain on track to deliver our ambitious growth objectives.

6. Establishing and maintaining office procedures.

If you would like to discuss the role further, please contact Sally Wrampling (CEO)  for an informal conversation.

To apply for the post, please submit your CV with a covering letter outlinging how you meet the job requirements / specification.

Shine provides specialist support from before birth and throughout the life of anyone living with spina bifida and/or hydrocephalus, as well as to parents, families, carers and professional care staff.  Working throughout England, Wales and Northern Ireland, Shine is a community of over 14,300 members.  Together we share achievements, challenges, and information about life with spina bifida, hydrocephalus and related issues.  Shine enables people to get the best out of life. 

We are seeking an experienced, enthusiastic, ambitious Regional Fundraiser to join our team.  

In this role you will:

• Recruit, build and maintain supporter relationships with individuals, community groups, organisations and businesses across the south of the country

• Be proactive within your assigned area to identify opportunities for fundraising and raise awareness of the charity 

• Manage supporters effectively using Salesforce (CRM Database) to understand supporter motivations to provide excellent stewardship 

• Meet agreed financial targets, provide monthly financial progress reports and put mitigation plans in place for any shortfall 

• Promote Shine activities and campaigns to raise awareness and drive income

Who we’re looking for:  

We’re a successful, motivated fundraising team looking for someone to join us with: 

• Knowledge and experience of working across community, corporate, event and individual income streams, with a proven history of achieving financial targets 

• Excellent communication skills with the ability to motivate and inspire supporters and build long-term relationships 

• Excellent oral communication skills with a high degree of diplomacy, empathy and confidence 

• Ability to be a team player who can work on their own initiative to plan and manage their workload 

• Ability to effectively manage multiple and competing priorities to meet deadlines

• Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation

• Full clean driving licence and the ability to work weekends and evenings as required 

• Preferably living within the South of England

• Good working knowledge of MS Office and Salesforce CRM database (preferred) 

In return, Shine will offer you: 

• A competitive salary 

• 35 hour working week (part-time hours considered) 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)

• Opportunity to purchase additional annual leave 

• Additional annual leave due to length of service 

• 3% pension contribution 

• Life Assurance cover 

• Broadband allowance 

• Support to learn and develop 

If you would like the opportunity to join this fast paced, expanding organisation that prides itself on making a difference to the lives of individuals with spina bifida and hydrocephalus, then we would love to hear from you!

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. For more information about Shine, please visit our website.

For an informal discussion about this role, please contact Jo Marriott by phone or email. 

To apply, please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

Job title Support Line Officer

Reporting to Support Line Leader

Location Remote

Hours 35 hours full time, part time job share considered

Salary £27-30k

We are seeking a remote-based Support Line Operator to join our small and friendly team, answering enquiries from kidney patients, families and carers by telephone, email and social media channels, driven to provide an excellent experience for every contact.

The Kidney Care UK Support Line provides practical information and non-medical advice for anyone affected by chronic kidney disease.

From Monday to Friday, 9am to 5pm, the Support Line is accessible by telephone, email and social media. We provide best in class information and support at the first point of contact, knowledgably responding to enquiries with care and compassion.

About you
 

We are seeking someone with experience of responding to incoming enquiries for a health or care patient support/charity helpline or patient support service.

Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease.

You must have Excellent communication skills, able to engage and reassure by phone and in writing.

You will need to be confident using social media and MS Office for professional communications.

Interviewing on 19th and 20th February

Around 13,000 people have Parkinson’s in Scotland, with the condition affecting many thousands of friends and family members.  Parkinson’s is a currently incurable, degenerative neurological condition. People living with Parkinson's need and value the information, services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partners. Following an investment of £1.5 million into our community work we have the opportunity to build on the quality and reach of our community services across Scotland and the rest of the UK.

About the role

You’ll manage, coach and develop a team of eight home based Parkinson’s Local Advisers (PLAs) to deliver a high standard of service across Scotland.  You’ll ensure that the team is supported in meeting service demand which will include more complex casework, covering gaps, or supporting new/inexperienced colleagues.

You’ll work with colleagues across the wider Parkinson’s UK Scotland team to support the delivery of local priorities to reach and support more people affected by Parkinson’s. 

What you’ll do: 

• Lead a team of Parkinson’s Local Advisers to deliver a professional service that gives accurate, tailored information and support based on needs in line with optimal service practice
• Ensure quality service standards are met, including assessing needs, advocacy, information and support given and referrals
• Provide support and guidance to your team of advisers, including on complex casework and safeguarding cases. Occasional need to pick up direct casework at busy times/absences etc.
• Ensure appropriate staffing cover and support other teams as required

What you’ll bring: 

• Experience of managing, coaching, developing, and motivating a dispersed staff team, including workload distribution and prioritisation 
• Ability to implement reflective practice principles 
• Commitment to working principles  that empower people who use our services 
• Experience of providing health and social care information services 
• Experience of delivering a multi channel service effectively

You must live in Scotland or have plans to do so in order to carry out this role. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description. Please detail how you meet each of these in your application.

Interviews for the role will be held virtually on the 6th February

The successful candidate will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• provide their own broadband service, have a confidential home space in which to work and with a minimum download speed of 2Mb 

This role will require a Disclosure Scotland check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you keen to help shape the services that are important to people?

Do you want to work with a leading advocacy charity organisation?

Do you have strong communication skills?

Then come and join us here at VoiceAbility as a Facilitator. We are seeking applicants who have transferable skills and a willingness to learn.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Speak Out Facilitator to join our team. This is a fixed- term contract for 12 months, working full-time (35 hours per week) reporting directly to the Connections Team Leader.

The role will require working with the Connections Team Leader and people with lived experience to develop and deliver client focussed, innovative and high-quality projects/services to meet the needs of disabled and autistic people, people with learning disabilities, and those with experience of mental ill health.

The role entails supporting people with lived experience to deliver Oliver McGowan training sessions, co-produce new services, lead and/or attend external and internal meetings, promote clear communication, ensuring the views of their peers are captured, recorded and shared with those that can make a difference and help to identify campaigning issues.

You may need to travel to various locations such as training venues, homes and residential settings and be home based for administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection are essential. 

About you

• Have experience in a role that requires outstanding communication skills to achieve excellent results – for example using different methods of communication to suit people with a learning disability.
• Are understanding of the various social, educational and emotional impacts facing people who have a lived experience of a learning disability (in a volunteering or employed role)
• Can prioritise and manage time effectively
• Can flexibly work within teams across the service, as and when required, to meet business needs
• Can travel between locations as required using either own or public transport
• Hold an Enhanced DBS with Child and Adults Barred lists or willing to obtain

How will you make a difference?

You will work with the Connections Team Leader and people with lived experience to develop and deliver client focussed, innovative and high-quality projects/services to meet the needs of those with learning disabilities.

To support people with lived experience to lead and/or attend external and internal meetings, promote clear communication, ensuring the views others are captured, recorded and views put forward, resolve any differences and conflicts and identify campaigning issues.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 24 January 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Want to know more about VoiceAbility and the role?

Please visit use the link to view the vacancy on our website 

We look forward to hearing from you.

Harris Hill is delighted to be partnering with a fantastic charity that creates music learning experiences for people of all ages in their search for a Development Manager.

This is an exciting opportunity to develop and implement a fundraising strategy aligned to the vision, mission and long-term strategic aims of the charity.

As Development Manager, you will manage and regularly review individual giving schemes, including communications with supporters, working closely with the Marketing Manager to produce engaging communication materials.  You will research and identify prospective supporters, developing and implementing plans for cultivation. Additionally, you will manage relationships with supporters including individual supporters, legacy givers, trusts and foundations, corporate supporters.  You will also work closely with the Chief Executive to write compelling bids and evaluation reports to trusts, foundations, statutory or other funders as required.

To be considered for this role, you will need:

• Proven track record in successfully generating income from individual supporters.
• Fundraising planning, management and strategy development.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills with the ability to foster rapport with diverse stakeholders.

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.

Salary: circa £35,000
Permanent, Part-time (2 or 3 days per week)
Location: Hitchin with hybrid working

Deadline - Applications are being reviewed on a rolling basis, so please send your CV to Dominic ASAP.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.