Jobs for the Mental Health sector in south east

Location: London Bridge SE1 (40% home-based also possible)

Terms: Full time

Salary: £30,718

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

The Role

We are looking for an Operations and Finance Coordinator to join our small but growing central office team. The post-holder will work closely with the Operations Manager, Head of Finance and Head of Impact & Service Delivery to play a vital role in ensuring the smooth-running of the charity, our impact and our service delivery.

This position would suit someone who is passionate, organised, and has an interest in film, healthcare and helping to improve people’s wellbeing.

Main Tasks and Responsibilities

Service Support

• Support the Operations Manager with managing film delivery to all our sites, including monitoring of KDMs and DCPs
• Support cinema sites by ensuring all our in-hospital marketing materials are up-to date and accurate, including:
  • Create monthly posters for all sites, and other ad-hoc posters
  • Create info cards about upcoming films
  • Update the film information on our Showtimes page of our website
  • Updating digital entrance screens
  • Ordering physical posters and standees from film distributors
  • Support on developing any new initiatives to promote our services in hospitals
• Deputising for the Operations Manager when required, including occasionally covering out-of-hours emergencies

Impact and Evaluation

• Support with the management and upkeep of our Impact data management system Smartsheets to ensure it is accurate and as up-to-date as possible. Specific tasks to include, but not limited to:
  • Check for data errors each morning and follow up accordingly to resolve any issues
  • Uploading Serennu Children’s Centre data
  • Uploading new nurse and volunteer data
  • Inputting film list and BBFC info up-to-date each month
  • Migrating other data as and when required
• Support with the collection, inputting, organising and analysis of service delivery questionnaires, Thank You feedback cards and other service evaluation and research projects
• Support the Head of Impact and Service Design with the collection and management of case studies

Event/Screening support, including Disney Partnership

• Support the co-ordination and management of special screenings, events and Disney MTM projects. Including planning, managing orders/deliveries, attending events and assisting with consent form collection
• Support with post-event tasks, such as accurate organisation and storage of photography/media, collecting and collating relevant feedback, and follow-up emails

• Operate projection equipment and run screenings (training will be provided), in case of emergencies, holiday cover, special events and supporter/fundraiser visits
• Brainstorming with the team about any potential future ‘Beyond the Big Screen’ and Disney ‘Moment that Matter’ ideas and initiatives

Finance support

• Checking, processing and preparing payment of nurses’ invoices
• Checking and processing all other supplier invoices
• Support Head of Finance with income recording and analysis
• Preparation of monthly credit card and other expenditure analysis
• Banking of cheques/cash
• Inputting of data into accounting system (currently Quickbooks)

Administration and other duties

• Ensure patient data, and any other relevant data, is captured accurately on Donorfy/CRM system
• Communicate effectively with all team members and provide relevant and required information in a timely fashion
• Undertake other duties as reasonably required by the Operations Manager, Head of Finance, Head of Impact and Service Design

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

MediCinema is seeking a highly organised, enthusiastic individual who can demonstrate the following skills and qualities:

• Excellent communication and interpersonal skills, a professional manner and the ability to communicate effectively with a variety of colleagues
• Excellent organisation and administration skills likely gained over at least 12 months working
• A meticulous attention to detail
• Ability to prioritise efficiently, working within time constraints and judging organisational priorities
• Excellent IT skills (including Microsoft Outlook, Excel and PowerPoint)
• Working knowledge of data management systems and CRM databases, and affinity with data analysis
• Some experience with financial administration such as processing invoices etc
• A pro-active ‘can-do’ approach and the ability to work effectively in a small team
• The ability to carry out duties with good humour and tact, maintaining confidentiality where appropriate
• The ability to use initiative and contribute new ideas
• A commitment to and affinity with MediCinema’s core mission
• An interest in film

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a Digital Platforms Executive to manage our App, CRM system and website among others. Reporting directly to our CEO, you will play a crucial role in helping us enhance user engagement, streamline our digital communications, and maximise the impact of our online presence.

We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development. 

We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Digital Platform Executive you will:

• Drive user acquisition and retention strategies for our App (sidekick by Suicide&Co). 

• Collaborate with developers to implement new features based on user feedback and engagement metrics.

• Monitor performance and user analytics to inform continuous improvement.

• Develop and manage in-app communication strategies, including push notifications and updates, to enhance user engagement.

• Coordinate with content creators to ensure timely and relevant messaging within the App.

• Oversee the in-app customer support system, ensuring prompt and effective responses to user inquiries and issues.

• Implement feedback mechanisms to gather user insights and improve App functionality.

• Develop and implement strategies to optimise the use of our CRM system (HubSpot) for client, donor and stakeholder engagement.

• Ensure data integrity and security and provide training to staff on CRM functionalities on new processes or underutilised tools.

• Analyse CRM data to inform improvements to client experience and improve donor stewardship. 

• Maintain and update our website, ensuring content is current, accurate, and aligned with branding guidelines.

• Optimise website performance, user experience, and accessibility across devices.

• Implement SEO best practices to increase organic traffic and visibility.

• Launch and manage our Google Ads Grant account, creating and optimising campaigns to maximize reach and impact.

• Monitor ad performance, adjust strategies as needed, and ensure compliance with Google's grant policies.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of managing a variety of different digital platforms. 

Key attributes we are looking for include:

• Excellent written and verbal communication skills
• A high level of organisation and attention to detail
• Ability to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence and comfort in using digital technology

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Do you have experience of working within the health, social care or charity sector supporting people experiencing mental health difficulties, crisis or distress often?

Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

This role is leading a team of coordinators and support workers to support to people in mental health crisis via phone or face to face in cafes. We are hiring 2 part time roles for this position.

Nightlight Team Leader (Crisis Café and Helpline)
Reference number: 289
Responsible to: Service Manager
Contract: Permanent
Salary: £28,000 - £29,400 per annum, pro rata
Hours: x2 Part-time 22.5 hours per week
Work pattern: Split over a 7 day working rota working 17:30 - 01:30
Working Base(s): Working from Watford, Stevenage, Hatfield and Ware – Base to be negotiated based on home location (Expectation to travel across sites where necessary – mileage and expenses to be paid when away from home base).

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

The Crisis Team Leader will be a key member of the Crisis Services management team, providing effective operational leadership delivering the Nightlight Café and Helpline services.

Purpose of Post

• Ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
• Provide management support to Café and Helpline Coordinators and support the Crisis Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.
• Provide emotional support, advice, signposting, assessing risk, support planning for clients in mental health crisis often where risks are significant.
• Overseeing and ensuring the delivery of appropriate needs and risk assessments and support planning for clients.
• Liaison with statutory agencies to ensure appropriate intervention is obtained.
• Ensuring staff and volunteers feel supported, safe, trusted and valued and excel in their roles.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is Monday 30th June 2025
Interviews to be held week beginning 7th July at the Watford Wellbeing Centre.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Ready to lead change for LGBTQ+ mental health? Join a bold, values-driven charity making a real difference in people’s lives, as our Income Generation & Communcations Manager!

This is your chance to shape the future of inclusive fundraising and communications at MindOut.

We’re looking for a dynamic, strategic thinker to become our Income Generation and Communications Manager - a pivotal role that fuels our mission to support LGBTQ+ people experiencing mental health challenges. You’ll lead on fundraising innovation, build meaningful donor relationships, and craft powerful communications that amplify our impact.

This isn’t just another charity job. It’s a chance to:

• Drive real-world change by securing vital funding for life-saving mental health services.
• Champion LGBTQ+ voices through inclusive, affirming storytelling and campaigns.
• Collaborate with passionate changemakers - from community fundraisers to corporate partners.
• Shape strategy and take ownership of income generation and donor engagement systems.
• Work flexibly in a hybrid role based in Brighton, with a supportive, values-led team.
• Create and implement a dynamic and engaging communications strategy
• Engage with the LGBTQ community and wider, through events and awareness raising activities

If you’re creative, driven, and ready to lead with purpose, we’d love to hear from you.

We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued here.

Employee Benefits include:

• 29 days annual leave + Bank Holiday
• One day off for your birthday each year
• Flexible working
• Hybrid working
• Access to our EAP (Employee Assistance Programme)
• Up to 5% employer contribution towards your pension

Passionate about LGBTQ+ inclusion and mental health? Ready to lead transformative training that makes a real impact?

Join MindOut as our Training & Recruitment Specialist and help shape a more inclusive world through education, empowerment, and community engagement.

This dynamic role is an opportunity to lead a growing training service that’s already making waves across sectors like the NHS, corporate, and third sector. You’ll oversea the delivery of high-quality, research-informed training on LGBTQ+ mental health, while also nurturing a team of associate trainers and expanding our national reach.

• You’ll be main contact for training at respected, values-driven charity with a national voice.
• You’ll have the opportunity to innovate, grow our training offer, and influence strategy.
• You’ll work with passionate people who care deeply about LGBTQ+ mental health and inclusion.
• You'll be able to evaluate the training department and training delivery to make improvements, ensuring we are experts in out field.

Alongside training, you’ll play a key role in supporting our volunteer and employee recruitment processes - helping to build a vibrant, inclusive team that reflects the communities we serve.

• Oversea the end-to-end recruitment processes for employees, volunteers and students.
• Coordinate internal training programmes.
• Hold ownership of our recruitment platforms and manage our relationships with our recruitment partners.

We’re looking for someone who’s confident, creative, and committed to equity. You’ll be part of a passionate, values-driven team making a real difference. Apply now and help us build a more inclusive future - one training session at a time.

We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued.

Employee Benefits include:

• 29 days annual leave + Bank Holiday
• One day off for your birthday each year
• Flexible working
• Hybrid working
• Access to our EAP (Employee Assistance Programme)
• Up to 5% employer contribution towards your pension

Are you passionate about building meaningful relationships and delivering exceptional customer experiences? Do you thrive in a dynamic role where no two days are the same?

​Samaritans is looking for a STEP (Samaritans Training & Engagement Programmes) Relationship and Delivery Officer to join our Business Development team. This vital role supports our Samaritans Training and Engagement Programmes (STEP) by guiding customers through their sales journey, coordinating training course bookings, and ensuring seamless delivery. You’ll play a key part in helping us generate income while providing best-in-class support to our customers. This is a brand new role, to grow the programme further in 2025-2026 and beyond.

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• £28,500 per annum

• Permanent role

• Full time (35 hours per week) with flexible working (we would consider compressed hours)

• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person

around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

About STEP:

Our Samaritans Training and Engagement Programmes (STEP) draws on the expertise gained from our support services to provide training and learning options to organisations across all sectors. The programme includes training courses, eLearning, workshops and webinars on topics including listening skills, emotional support, trauma management and suicide prevention.

​Further info can be found here.

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This is a real exciting time to join the STEP team, off the back of a record-breaking income year and successfully partnering with high profile organisations across both public and private sector. We’ve experienced significant growth in enquiries received and courses delivered, therefore this new role will be fundamental in expanding the programme.

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What you’ll be doing:

• Managing customer relationships and providing top-notch support to ensure satisfaction and retention.

• Driving income growth by guiding customers through their sales and stewardship journey.

• Coordinating the delivery of training courses, managing bookings, and handling logistics.

• Supporting the STEP team in reaching income targets with a consultative, customer-first approach.

• Handling admin tasks like data input, reporting, and system improvements.

What we’re looking for:

• A highly experienced Administrator with experience in a customer facing environment.

• Previous experience of working in a sales environment.

• Experience of administering and organising events or training courses in a busy environment with competing priorities, with a focus on a strong attention to detail.

• Ability to develop strong, warm working relationships with both internal colleagues and external customers using excellent communication skills, problem solving, trust and reliability.

• Experience of prioritising own workload and working to deadlines with speed and accuracy.

• Excellent IT skills

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Job Description is here

​If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!

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Working at Samaritans:

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.

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Being Inclusive:

​We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application:

If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 16 June with video interviews taking place w/c 23 June.

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Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

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Apply today and make a real difference to people’s lives.

Status: 12 month fixed term contract

Salary: BAND 3, £25,516 - £26,075, per annum, dependent on experience,

plus 5% Outer London Fringe Allowance

Hours: Full-time, 37.5 hours per week, Monday - Friday, 07.30 - 15.00

About Us:

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

An exciting opportunity has arisen for a full-time Gardener to join our estates team to maintain and develop the 12 acres of grounds and gardens at our Head Office / England South Hub site to a high standard. The Gardener will report to the Head of Property and Estates and will be responsible for the day-to-day maintenance of trees, shrubs and herbaceous borders as well as maintaining ponds, hedges, fences, walls, paths, roadways and woodland areas etc. He / She will carry out horticultural operations along with lawn maintenance using both hand and mechanical equipment. Additional duties include cleaning the drives and pathways of debris, litter picking, clearing snow and applying grit salt will be part of the role and periodically assist with non-gardener tasks within the estates team.

Applicants should hold a minimum of level 2 horticultural qualification, have horticultural / landscaping experience and a good general garden machinery knowledge. PA1 / PA6 spraying certificates and CS30/31 chainsaw certificates would be an advantage.

Candidates must have excellent interpersonal skills, be self-motivated and be capable of working alone or as part of a team and are comfortable working outside in all weathers.

This role is subject to a DBS check.

What we offer:You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

• 27 days annual leave plus bank holidays
• Stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme

Plus many more.

How to apply:

To apply, send an up to date CV and covering letter.

If you have been informed about the role by a current employee, please state this and the employees name in your covering letter

At Evolve Counselling CIO, our mission is professional, accredited mental health talking therapies - at low cost or no-cost - for those who need them most.

Working with adults as private individuals, or through employee wellbeing and assistance schemes, we offer hundreds of remote or face-to-face sessions every month – and demand is growing.

Evolve is growing too. A charitable CIO, we have ambitious plans to extend beyond our Cambridgeshire base, and to find new and better ways to deliver the very best in mental health support for our clients.

The new Business Development lead is crucial to the long-term success and impact of Evolve Counselling.

You will be securing new and existing professional mental health counselling contracts with a range of commercial clients, increasing our engagement with private individuals - either referred to us or independently seeking the best counselling, plus sourcing charitable grants and sponsorships to support our ‘low-cost or no-cost’ ambitions, and building voluntary sector partnerships to further our work.

A good background in charitable fundraising and development, or solid commercial new business/sales management experience, is essential.

This is a part-time role, remote working, but with a requirement to be able to attend frequent on-site meetings concentrated upon Cambridgeshire, Peterborough, and Northamptonshire - as well as across the wider UK.

Salary: £12,500 pro rata for 15 hours a week (£29.2k FTE). Initially 18 months, with the possibility of extension to permanent full-time for on-target performance.

For the full job details and to apply, please contact Margaret Brown or view on our website. 

Application by emailed CV with a covering letter.

The closing date for applications is 3 July 2025 at 12:00 midday.

�� Join Our Mission at Buckinghamshire Mind!

Are you an organised and personable individual with a passion for supporting a meaningful cause?

Buckinghamshire Mind is looking for a Head of Finance

The Head of Finance plays a key role in helping us to remain financially sustainable and meet our strategic priorities so that we can ensure that everyone with a mental health problem gets the support and respect they deserve.

The purpose of this role is to work with the CEO and senior leadership team to maximise the impact and longevity of the charity through strong and robust financial management, and provide comprehensive finance support advice to all colleagues, and budget holders.

Contract Type: Permanent

Location: hybrid working, with a minimum of two days in the High Wycombe office

Hours: Part-Time – 25-30 hours. Flexible working options available

Salary: £45,000 pa (full-time)

Budget Responsibility: c. 2.5 m

About Us

Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.

Key Responsibilities

• Lead financial planning, including budgets, forecasts, and monthly management accounts.
• Oversee statutory reporting and audits in line with SORP requirements.
• Provide strategic financial advice to the CEO, Trustees, and senior team.
• Manage day-to-day financial operations, payroll, and VAT returns.
• Act as the main contact for auditors, and other financial stakeholders.

The ideal candidate will be/ have:

• A recognised accounting qualification (or be part-qualified), with strong financial management experience in the charity or not-for-profit sector.
• Solid understanding of charity finance, including SORP, budgeting, payroll, and financial reporting.
• Excellent analytical skills with the ability to present complex financial information clearly to different audiences.
• Proficiency in financial systems and tools, such as QuickBooks, SAGE, and Excel.

Why Join Us?

• Inclusive Employer: We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.
• Training and Development: We offer full training and development opportunities to help you grow in your role and further develop your skills.
• Supportive Environment: You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.

For details of our culture and our benefits: Buckinghamshire Mind Careers

If you are interested in the role please send your CV and complete the mandatory questionnaire in our application page.

If you need to apply in a different format or need assistance to apply, please contact us.

Closing date for applications – 23rd June 2025.

Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived-experience of poor mental health. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Standard DBS check depending on the role.

*Please note we do not provide VISA sponsorship and unfortunately we cannot employ you if you do not have the right to work in the UK.

Travel expenses will only be paid for journeys that fall outside of the regular commute to and from the work location(s). If the role is home-based, all travel will be paid for on expenses.

The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.

We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.

A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.

You will need:

• A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting

• A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR

• Excellent organisational and time management skills

• Strong interpersonal and communication abilities

• Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software

Benefits of working with Richmond Borough Mind:

• Contributory pension scheme

• 25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)

• Additional 1 day of annual leave over the festive period (subject to Trustee approval)

• Flexible working

• Employee Assistance Programme (EAP) including free counselling and wellbeing app access

• Paid time off for medical appointments

• Training and personal development opportunities

• Staff away days and socials

• Access to resources and training through the Mind Federated Network
   

Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.

Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Help make a difference where it matters most.

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Samaritans is seeking an experienced Equity, Diversity and Inclusion (EDI) professional to lead the delivery of our external EDI strategy across our services, outreach, partnerships, policy, and research. This is a key role in helping us to to improve how we reach and support minoritised communities and ensure our services are inclusive and accessible to all.

You'll work closely with staff and volunteers across Samaritans to embed best EDI practice into everything we do - from improving service accessibility to leading equality impact assessments and developing strategic partnerships. You’ll also support capacity building across the organisation and play a key role in delivering our new Culture and Inclusion Plan.

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We're looking for someone who:

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• Is an experienced EDI practitioner with strong knowledge of best practice across service delivery, policy and influencing.

• Can lead organisation-wide projects and develop partnerships with community organisations

• Has excellent interpersonal and communication skills, especially in engaging volunteer audiences

• Is passionate about creating a more inclusive and equitable society, especially for those at greater risk of suicide and self-harm

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Join us and be part of an organisation that is deeply committed to equity, diversity and inclusion and increasing our reach to a wide range of people who need us. Read more in our linked pages.

Read the full job description here.

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Why join Samaritans 

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Samaritans is one of the UK and Ireland’s best known and respected charities - our vision is that fewer people die by suicide. In these challenging socio-economic times, Samaritans is needed more than ever. If you want to make a real difference to people’s lives – this is the role for you!

​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

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Being Inclusive 

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application 

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application including the following;​

• Why are you interested in the EDI Specialist (Reach and Access) role at Samaritans, and how does your experience and motivation align with our work? Max 500 words

• Samaritans works with a large, volunteer-led network. Describe a time you acted to embed EDI practice into volunteer-led service delivery, including how you adapted your approach for this audience. Max 300 words

• Please describe your experience in developing and delivering EDI projects that have resulted in measurable improvements – particularly those involving services, outreach, or policy. Max 300 words​

Applications close at Sunday 15 June 2025, with video interviews taking place in the week beginning 02 July 2025.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

Apply now and help shape a future where fewer people die by suicide.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is Thursday 26th June at 5pm.
Interviews will be held on Monday 30th June at the Mental Health Urgent Care Centre, Lister Hospital.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Richmond Borough Mind | Journey Recovery Hub
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

 •  Salary: £13.85 per hour (£27,007.50 FTE)

 •  Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening. 

 •  Location: Twickenham and Kingston

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.
 

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.