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Top job
Immigration Law Practitioners' Association, London (Hybrid)
£35,000 - £40,000 per year FTE
We are a human-rights-focused professional association needing someone to engage with and support our members (flexible part-time role)
Posted 1 day ago
Top job
DFN Project SEARCH, Remote
£37,500 - £49,500 per year
Delivering all aspects of comms & marketing - planning campaigns and social media to producing content and supporting fundraising efforts.
Posted 2 days ago Apply Now
Top job
DFN Project SEARCH, Remote
£51,500 - £61,500 per year
Joining the senior Executive Team, with accountability for a number of corporate services (including legal advice, administration and HR).
Posted 2 days ago Apply Now
Versus Arthritis, Barbican (Hybrid)
£32,716 per year
Assisting the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis
Posted 1 day ago
Battersea Dogs & Cats Home, Battersea (Hybrid)
£47,008 per year
Posted 1 day ago
Closing in 7 days
Theatre Royal Stratford East, London (On-site)
£65,000 - £70,000 per year pro rata (dependent on experience)
We are looking for a Finance Director to join the team, working with the Executive Director, Senior Management Team and board of Trustees.
Posted 1 day ago
The Nia project, London (On-site)
£29,000 - £32,000 dependent on experience and qualification
Unique opportunity to deliver specialist support to multiply disadvantaged women who have survived domestic abuse and sexual exploitation.
Posted 1 day ago
SPANA, London (Hybrid)
£33,000 per year plus benefits
Create high quality content and drive impactful communications to support our mission and raise the profile of working animals.
Posted 2 days ago
Mind in Croydon, Croydon (On-site)
£48,000 - £52,000 per year
We are seeking a strategic and detail-oriented Head of Finance and Resources to lead our financial and operational functions.
Posted 2 days ago Apply Now
Closing in 6 days
Save the Children, London (Hybrid)
£61,500 - £69,200 pa + generous benefits
Posted 2 days ago
FAST London, Nine Elms (Hybrid)
£35,000 - £40,000 per year
Seeking an experienced and enthusiastic Director of Youth Work to join our cause
Posted 2 days ago Apply Now
Closing tomorrow
Nurtureuk, Remote
£23,861 pro rata
Posted 2 days ago
Page 7 of 64
London, Greater London (Hybrid) 10.22 miles
£35,000 - £40,000 per year FTE
Part-time (21 hours per week)
Permanent
Job description

You will engage with our existing members to ensure they recieve the best possible support from us. Additionally, you will engage with sectors of our community who are unaware of the benefits of being members.

Responsibilities:

These include

  1. To actively seek a thorough understanding of the membership base and the issues affecting them, creating member profiles and advising and briefing stakeholders accordingly.
  2. To develop a compelling offer by profile / career stage so as to maintain and improve member retention and engagement levels, and to maximise new member acquisition.
  3. To maintain a thorough and up-to-date understanding of services and activities and ensure these are being packaged and communicated in the most effective way.
  4. To oversee the implementation of regular market research, including competitor analysis, to identify members/stakeholder needs, to support the rationale for the development of member products and services, and to liaise with and advise other stakeholders as appropriate.
  5. To develop member communications in particular around membership renewals and the on-boarding of new members, and to ensure a high-quality member experience.
  6. To ensure that membership communications at all touch points within the membership journey or as part of a non-member relationship, remain relevant and up to date.
  7. To oversee the new member and renewal process, which is managed by our external partner, and troubleshoot and resolve issues that they cannot

Personal Specification: 

Essential skills, knowledge and qualities: 

  1. Experience of working in a customer, member or client facing role
  2. Experience of developing and maintaining strong professional relationships with a range of stakeholders
  3. Experience of using a CRM management system, preferably Salesforce
  4. Excellent communication and interpersonal skills and the ability to positively communicate with a wide range of people in a professional setting, with demonstrable ability to communicate effectively in challenging situations
  5. Excellent planning, coordination, organisational and time management skills
  6. The ability to analyse data and produce reports
  7. The ability to take a proactive approach to independent working, managing your own workstreams effectively, and the confidence to take responsibility for tasks and decisions

Desirable skills, experience, and qualities:

  • Interest and/or understanding of the immigration law sector in the UK
  • Experience of implementing change and working with others to create new ways of working

Closing date for applications: 7th September 2025. We plan to hold the interviews in person but we can accommodate interviews online at request. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at interview. 

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised, racialised and lower socio-economic backgrounds and we are committed to improving this situation. 

Application resources
Posted by
Immigration Law Practitioners' Association View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 10 August 2025
Closing date: 07 September 2025 at 15:53
Tags: Communications, Marketing, Customer Service, Content Writing / Copywriting, CRM, Customer support, Data Analysis, Database Management, Education, Engagement / Outreach, Refugee / Immigration, Direct / Supporters, Events / Activities

The client requests no contact from agencies or media sales.