Jobs in Tadworth

Closing Date:16 July 2026

Ref 7384

Save the Children UK has an exciting opportunity for a customer focused individual with the ability to build relationships quickly to join us as a Supporter Care Advisor to provide outstanding customer service to our supporters.

This is a full-time temporary role until the end of Feb 2027.  

Please note that due to the duties and nature of this work, the role will be based in our London-Farringdon office full time for the first few weeks, then there will be flexibility to work from home for 2 days per week.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Team

This role sits within the Public Income and Engagement department in the Public Impact group whose purpose is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.

Public Income and Engagement deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.

About the Role

As a Supporter Care Advisor your role is to deliver outstanding service to our supporters, both proactively and reactively. This service should always meet or exceed the expectations of our supporters, so they are inspired to contribute to our work through donating, volunteering, and raising money and awareness for Save the Children.

Key Accountabilities will include:

• Answering a wide range of enquiries about fundraising and our organisation via telephone, email, letter and social media.
• Processing and recording single and regular donations.
• Recording all incoming and outgoing communications on our supporter database and adjacent systems.
• Track and record all incoming and outgoing communications on a contacts database.
• Listening to and proactively responding to and resolving complaints in line with the complaints policy.
• Proactively seeking out opportunities to go the extra mile to deliver exceptional service to our supporters.
• Adding value to supporter activity and fundraising plans by linking supporters with additional ideas and resources.
• Adding value to the Public Impact Group by capturing and sharing supporter trends and insights to help support strategy and decision making.
• Working with the Supporter Care team to explore and implement improvements to our processes, tools, and systems to enhance the overall supporter experience.

To be successful, it is important that you have:

• Experience of working in a customer/supporter facing environment.
• Experience of drafting written communication, tailored to engage different audiences.
• A ‘can do' attitude, who will enjoy the challenge of a fast-paced environment and will challenge themselves and their colleagues to always strive to improve.
• Excellent communication skills both verbal and written, be a great communicator and will relish engaging with and inspiring our supporters.
• A high level of attention to detail and take real pride in the quality of your work.
• The ability to work to tight deadlines, manage own workload and multi-task.

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world. 

Agile Flex - Home/London Head Office, United Kingdom

This is a fantastic opportunity to join our HR team in an operational support role that balances people, data, and compliance. You will play a pivotal part in helping The Salvation Army make safer recruitment decisions and support our line managers so their teams can flourish.

Our HR Compliance and DBS Coordinator role is more than processing paperwork. You will take a proactive approach, providing a person-centered service within our background checking operations.  This role will be a friendly, expert point of contact for line managers and colleagues guiding them smoothly through aspects such as DBS checks, Right to Work requirements and the Working Time Directive.

In this role you will:

• Coordinate & Guide: Oversee the smooth daily operation of the DBS team and checking processes, resolving complex queries and keeping processes accurate, efficient, and compliant
• Clear Communications: Explain complex legal and compliance requirements into clear, practical, and accessible guidance for non-specialist audiences
• Drive Data Quality: Monitor and analyse compliance reports, identifying gaps or non-compliance, and working collaboratively with managers to implement corrective action to ensure we remain compliant, protected, and operationally excellent.
• Improve the Service: Work closely with the wider team to continually improve our systems, design easy-to-use toolkits, and keep our HR intranet fresh and up to date.

To join us, you will need:

• DBS & Compliance Expertise: Up-to-date, practical knowledge of Disclosure processes and a solid understanding of compliance areas, such as Right to Work checks.
• Confidence in Data: Strong analytical skills and confident Excel abilities-you know how to cross-reference, error-check, and make sense of large independent data sets.
• Exceptional Communication: The ability to deliver excellent, empathetic customer service in a busy environment, building strong relationships across all levels of the organisation.
• Autonomy & Initiative: A methodical approach to problem-solving, with the ability to manage your own workload, prioritise conflicting tasks, with the ability to supervise work tasks of other support colleagues

Supporting Flexible Working: Whilst this is a full-time position, we are happy to discuss flexible working patterns. Whether you need flexible start and finish times or perhaps compressed hours, please talk to us at the interview stage about the flexibility you need to perform at your best.

If this sounds like the right opportunity for you, please read the job profile to learn more and we look forward to your application.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website. 

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing date: Sunday, 19 Jul 2026

Interview Date: 30th July 2026

In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work. 

The role is a key part of the wider Core Team.  

The role is ideally suited to individuals with an interest in the core running of a charitable organisation.   

Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.  

The role focuses on:

• Communications 
• Data Management and Reporting 
• Programme Administration

Communications 

• Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;  

• Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms; 

• Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;  

• Day to day social media, liaising with Programme leads for engaging content; 

• Monitor and ensure the website content is updated as needed; 

• Prepare Board report on Comms; 

• Be main contact for and oversee workstream with our Graphic Designer; 

• Write PR materials as needed; 

• Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar 

Data Management and Reporting 

• Coordinating reporting deadlines and ensuring they are met by staff; 

• All reports to be saved into report folder and SLT notified to sign off; 

• Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support; 

• Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports; 

• Attend quarterly Commissioner Meetings with colleagues. 

Programme Administration 

• Maintain and update contracts and grants master spreadsheet; 

• Preparing paperwork for new contracts and grants agreements; 

• Prepare and issue contract invoices using Xero accounting system; 

• Monitor payment schedule using Xero and update SLT; 

• Coordinate with accountants when contract invoicing is linked to monthly payroll; 

• Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding; 

• Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc; 

• Supporting SLT with preparation and submission of bid applications 

• Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy. 

Job Requirements 

Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision. 

Person Specification   

Educational achievements, Qualifications, Training and Knowledge:   

Essential   

• Degree or equivalent qualification  

Experience:  

Essential    

• Work experience as an Administrative Officer, Administrator, or similar role  

• Familiarity with data management procedures and principles  

• Experience using social media platforms and website CMS  

• Experience of using Microsoft products including Word, Excel, and Outlook    

Desirable   

• Experience using e-marketing software e.g., Mailchimp  

• Experience using data management and evaluation software 

• Experience of processing financial claims/transactions   

• Supporting managers to meet deadlines   

Job related aptitude and skills:  

• Ability to communicate effectively by telephone, in writing, by e-mail and in person   

• Strong organisational and communications skills  

• Methodical and organised approach to tasks, with an eye for detail   

• Ability to work calmly under pressure prioritising competing demands effectively   

• Initiative, flexibility, and ability to handle change   

• Ability to produce accurate summaries of meetings, events, and conversations   

• Ability to attend work regularly and on time   

• Good problem-solving skills   

• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time   

Personal qualities:   

• A problem solver who enjoys translating complex information into practical applications 

• Commitment to continuous personal development  

• Ability to work alone, as well as working co-operatively as a team member   

• Willingness to learn about new initiatives   

• Specialist knowledge related to the area of appointment   

The Organisation

GSG Impact is a global non-profit organisation working across 48 countries to help build impact economies - economic systems that mobilise capital to deliver long-term social, environmental and economic value. Through our network of National Partners, we work with governments, investors, businesses and civil society to strengthen impact ecosystems, mobilise domestic capital and develop practical solutions to global challenges including climate resilience and sustainable finance.

We have a small team of 21 staff working remotely across the globe and income in 2025 was £6.3m.

Position Summary

The Head of Finance is the lead finance professional at GSG Impact, and, with the support of the Chief Operating Officer, is responsible for leading all aspects of the charity's finances.

The Head of Finance will be the owner of the external audit relationship and be responsible for the production of the annual report and accounts, including all regulatory compliance associated with a UK based charitable entity. They will support the leadership’s preparation for, and presentations to both the charity’s Finance and Audit sub-committee and the main GSG Board.  

The postholder will ensure that the charity’s budget and financial position are closely monitored and that established financial controls, spanning the procurement to payments cycle, are firmly adhered to. 

They will lead on the annual budget setting process, including interim reforecasting, and financial reporting.

In addition, the postholder will provide budgetary support, business partnering and technical advice to non-finance staff, and build strong relationships across the organisation, particularly the Fundraising and Programme Support Teams, positioning GSG for continued success and financial sustainability.

Key Responsibilities

In addition to the day-to-day Leadership of the Finance Function and staff management the Key Areas of Responsibility are:

Regulatory Compliance & Audit

• Preparation of the Annual financial statements and Audited accounts for the charitable entity and trading subsidiary.
• Completion of regulatory returns as required by the Charities’ Commission.
• Co-ordination and filing of the quarterly VAT returns and annual Corporation Tax return
• Review of the VAT registration position for continued appropriateness
• Ensure gift aid is calculated and paid over from the trading subsidiary to the charity, as applicable

Management Accounting and Planning

• Leadership of the Annual organisational budget process, including multi-year financial plans and Scenario modelling
• Lead mid-year reforecast process for review and approval of the Board
• Production of Monthly – Quarterly summary management accounts with accompanying narrative to support analysis of significant variances and trends
• Oversee Budget vs actual reporting and analysis by department-function for circulation to nominated budget holders

Financial Accounting, Cash and Treasury Management

• Ownership of the month end financial accounting processes and adjustments
• Manage monthly payroll process with outsourced provider
• Oversee completion of monthly Balance sheet reconciliations including bank accounts
• Manage accounts payable processes to ensure timely fulfilment of obligations to suppliers and 3rd party payments
• Monitor domestic and foreign currency bank accounts and ensure optimal balances are maintained in the various currency accounts
• Prepare regular cash flow forecasts utilising updated income and expenditure information to monitor working capital needs in the short and medium term

Funds Management & Programme Support

• Work with Programme Support colleagues in the preparation of standard budgets for donor proposals, ensuring cost recovery is maximised in line with our Full Cost Recovery Model
• Maintain a staff cost allocation database to provide an overview of funding gaps to be addressed in future donor proposals
• Oversee the production of Donor, project, or grant expenditure financial reports to ensure we meet our donor reporting obligations
• Maintain a Restricted/Unrestricted fund summary analysis schedule to support fund balances reported in the Balance Sheet
• Liaise with finance colleagues within the National Partners on sub-granted funds

Governance & Board Support

• Main liaison with the Audit and Finance committee, co-ordinating quarterly meeting schedule, agenda and supporting reports and documentation
• Production of additional information as required for Trustee board finance packs
• Supply of financial data for KPIs and dashboards on a quarterly basis
• Periodic review of Reserves Policy to ensure appropriateness and update as required by the Board

Financial Systems, Controls & Risk Management

• Maintain and ensure effective application of organisation wide financial policies and procedures
• Preparation and analysis of data required to support Going concern assessments
• Review and update on areas of financial risk as identified in the Risk Register updates
• Support colleagues in due diligence and risk assessments for partners engaged through sub grants
• Lead on continuous improvements to financial processes to ensure finance systems support programme management and organisational growth

Qualifications

• Fully qualified accountant (ACA, ACCA, CIMA) with significant post qualification experience
• Experience of working with the UK Charity SORP and production of annual report and accounts
• Experience of managing a team and relationships with colleagues in a distributed global structure
• Experience managing a multi-donor funded organisational budget and grant budgets, including restricted and unrestricted funding, full cost recovery and financial reporting.
• Experience with multi-currency income & expenditure and management of the processes around sub-grants to overseas partners

Competencies and Behaviours

• Strategic leadership; the role involves supporting SLT and the Board in the alignment of financial resources to the organisational strategy, ensuring outcomes and objectives can be achieved through the provision of concise and decision useful financial information
• Stakeholder engagement; the Head of Finance must be comfortable working closely with a wide range of colleagues and stakeholder including SLT, Trustees within the Finance Committee, wider Board members, the Fundraising Team and National Partners.
• Communication; the post holder must have the ability to communicate potentially complex financial information to non-finance specialists.
• Collaborative and hands on approach, alignment with the goals and mission of the organisation with a global outlook and perspective

Benefits

• Flexible working – remote with occasional onsite meeting
• Salary competitive within the charity sector, based on experience.
• 25 days holiday per annum plus eight bank/public holidays
• Enrolment in NEST Pension Scheme (3% employer and 5% employee contribution)

Age UK is recruiting for a HR Business Partner - Change on a 12-month fixed term contract.

This is an excellent opportunity for an experienced HR professional to partner with senior leaders across diverse directorates, driving impactful change programmes that support our mission. You'll have expert knowledge of organisational design, restructuring, and employee relations and will be supporting and coaching senior managers through all aspects of the change management cycle.

Working closely with senior leaders, you will bring the ability to influence at senior level and collaborate on business proposals, board papers and consultations, delivering pragmatic, solution focused advice.

If you're experienced in leading change and are passionate about building strong stakeholder relationships, we'd love to hear from you.

Please note - this is a home-based role and does not require a weekly presence in the office.

Age UK internal grade: 5N

Last date for applications Monday 20^th July. Interviews for shortlisted candidates are scheduled for Wednesday 5 August, with second-stage interviews to follow shortly afterwards.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of change management and restructures. A, I
• Experience of handling complex Employee Relations cases. A, I

Skills & Knowledge

• Knowledge of UK employment law and TUPE legislation, including a proven track record in change management, resourcing, and organisational design. A, I
• Strong communication skills with the ability to establish credibility and present information effectively both orally and in writing. A, I
• Excellent analytical and problem-solving skills. A, I
• Highly organised. A, I
• CIPD Level 7 Qualification or similar experience. A

Personal attributes

• Energy, enthusiasm, and eagerness to contribute and influence at a senior level. I
• Team player with the ability to build relationships and work effectively with a wide range of people. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

We are hosting a recruitment webinar for this role on Friday 10th July at 12:00, where the hiring manager will go into detail around the role and give an thorough overview of the programme. To register please follow this link here.

The Church of England Pensions Board provides retirement services to those who serve or work for the Church. Both a regulated pension fund and registered charity, more than 43,000 people rely on us for their pensions. A leader in ethical and responsible investment, we carefully steward the £3.5bn of pension savings entrusted to us to not only grow our members' pensions, but also to drive systemic and lasting change across the industries and sectors in which we invest for a just and sustainable word. The Board also supports 2,300 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options.

Supported by a multi-million pound grant from the wider Church, we are setting up a new function responsible for engaging with clergy at all stages of life and ministry on their current and future plans. This includes offering access to: grants to kick-start saving, bespoke advice at key life stages and tailored products that will give our customers more choice about their future.

We are seeking a proactive and highly organised Performance Lead to join our new team, taking responsibility for evaluating the impact and effectiveness of the Financial Wellbeing service. You will lead performance reporting, team governance, planning cycles and risk management, ensuring the service is well run, accountable and continuously improving. A critical part of this role includes business case development, for future services.
We want the Pensions Board to be a great place to work. For us that starts by ensuring that everyone feels that they belong and are valued for who they are and what they contribute.

Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity

The Pensions Board, as part of the National Church Institutions (NCIs) of the Church of England, offers a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience, we're looking for, then we would like to hear from you.

As Performance Lead, you will be the integrator and operational anchor for the Financial Wellbeing service ensuring we have the right governance, planning cycles, KPIs and performance reporting in place to run an effective, accountable and high impact service.

This includes assessing service delivery against our strategic goals, and building up a good picture of future demand for the Board's in retirement services, especially retirement housing.

This role is both analytical and operational: you will ensure the service has a clear view of its performance while also shaping the processes, rhythms and governance structures that keep the team aligned and effective. You will work closely with the Insight & Data Analyst Lead to ensure performance reporting is robust, with Finance and Strategy on investment/business case design and business planning, and with Audit & Risk to ensure compliance and assurance.

Ultimately, your work will ensure the service is well run, transparent, and able to demonstrate its impact to Trustees, senior leaders and the wider Church.

MAIN DUTIES AND RESPONSIBILITIES

You will:

Performance, Monitoring & Evaluation

• Lead the monitoring and evaluation framework for the service, ensuring KPIs and impact measures are meaningful, accurate and aligned to strategic objectives. Developing the framework as required.
• Produce regular performance reports for the PB Executive and Trustees, ensuring clarity, insight and ownership across the financial wellbeing team. Ensure performance reporting is timely, consistent and aligned with organisational standards.
• Collaborate with Financial Wellbeing colleagues to ensure data is interpreted effectively and used to drive improvements.
• Develop and recommend new KPIs or impact assessment measures where needed to strengthen understanding of service effectiveness.
• Collaborate with the Head of Customer Service, service leads and Regional Advisers to ensure performance monitoring is embedded across the team.
• Ensure the Financial Wellbeing service has a clear, accurate and up to date view of projected clergy retirement housing needs,. Owning the collaboration between financial wellbeing and Housing colleagues to develop and maintain shared datasets and planning models.
• Ensure the customer voice is central to and ingrained in any planning, service evaluation and decision making for the financial wellbeing services.
• Liaise with wider Pension Board and NCI colleagues to ensure Financial Wellbeing service delivery is imbedded in organisation wide feedback mechanisms

Governance & Planning

• Set up, manage and refine governance structures for the team, including the rhythm of team meetings, project boards (where needed) and stakeholder forums.
• Support Director in the annual business planning and objective setting processes within the financial wellbeing team, working with Strategy and Finance colleagues to ensure alignment with the broader organisational cycle.
• Coordinate the development of investment cases for future funding, working closely with Finance, Strategy, and Housing colleagues.
• Maintain forward plans, calendars and governance documentation to support effective and proactive oversight and decision making.
• Ensure the service meets audit, risk and compliance requirements.
• Provide briefings and updates to senior leaders and for governance forums (such housing committee and project boards) including drafting papers and reports.
• Promote a culture of good governance and continuous improvement.

Risk Management & Assurance

• Lead risk identification and management for the service, working to NCI guidance.
• Maintain the service risk register and ensure risks are escalated appropriately.
• Coordinate internal audits with Audit & Risk teams and support Finance on external audits.
• Ensure audit recommendations are tracked, owned and implemented.
• Work with Head of Customer services to ensure appropriate business continuity plans in place for the service

Problem solving and continuous improvement

• Support the Director as a de facto Chief of Staff, helping troubleshoot operational issues and ensuring smooth running of the service.
• Identify opportunities to improve governance, planning and performance processes.
• Ensure lessons learned from audits, performance reviews and feedback loops are embedded.
• Promote a strong performance culture across the team.
• Stay abreast of best practice in governance, impact measurement and performance management.

About You

Essential - Knowledge & Experience

• Strong understanding and proven experience of governance in regulated and/or charity environments.
• Experience designing or managing KPIs, performance frameworks or impact assessment models.
• Experience of risk management and audit processes.
• Strong analytical skills, with the ability to interpret both qualitative and quantitative data.
• Experience of business planning and objective setting cycles.
• Experience producing performance reports for senior stakeholders.
• Experience working across organisational boundaries to align planning, data and performance frameworks.
• Experience managing strategic relationships with operational delivery teams (e.g., housing, customer service, or similar).
• Understanding of how data informs long term service planning, particularly in environments with complex customer journeys.
• Strong experience of business case or investment case development and design.
• Experience working in a customer focused, operational and values driven environment.

Essential - Skills & Abilities

• Excellent organisational and planning skills, with a commitment to keeping processes simple.
• Strong attention to detail and commitment to accuracy.
• Able to translate data and performance information into clear, actionable insights.
• Strong stakeholder management and communication skills, including influencing and supporting senior leaders
• Proactive approach and happy to take initiative but know when to escalate
• Confident facilitating meetings, governance forums and cross team processes.
• Comfortable taking decisions but knowing when to escalate.
• Able to manage multiple priorities and deadlines and used to having oversight of multiple work streams across different teams.
• Comfortable working with ambiguity and evolving service needs.
• Analytical and insightful; able to identify critical issues and provide clear, actionable advice.
• Comfort in 'rolling your sleeves up' with every day problem solving.
• Exceptional communication skills, written and verbal, including the ability to influence stakeholders and colleagues
• Able to balance short-term delivery pressures with long-term strategic outcomes.
• Experience working in a regulated financial, housing or charity environment.
• Familiarity with data visualisation tools (e.g. Power BI).
• Understanding of service design or operational improvement methodologies.

Highly Desirable

• Experience working in a regulated financial, housing or charity environment.
• Familiarity with data visualisation tools (e.g. Power BI).
• Understanding of service design or operational improvement methodologies.

Help us lead a safe, seamless front door into support for people affected by gambling harm.

At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement. As our Triage Team Manager, you'll lead the function that determines how quickly and safely people in crisis get the help they need.

We're looking for an experienced people manager to lead our triage team, overseeing referrals from first contact through to onboarding, ensuring every assessment is thorough, every risk is managed, and every service user is guided into the right support without delay.

Working closely with the Referral Leads and colleagues across the organisation, you'll drive continuous improvement of our triage processes, keep our data and CRM systems robust, and build strong relationships with partners so people never fall through the gaps.

What you'll be doing

• Leading the day-to-day operation of the triage function, ensuring referrals are processed safely, efficiently and to a high standard
• Managing and supporting a team of Referral Leads, providing supervision, guidance and performance oversight
• Overseeing service user onboarding, including assessment, safety management and safeguarding practice
• Monitoring waiting lists and service capacity, taking action to manage demand
• Overseeing our CRM system (Airtable), ensuring data accuracy, accessibility and integrity
• Producing monthly and quarterly reports, using data to identify trends, risks and opportunities
• Building operational relationships with delivery partners, and representing Betknowmore UK at MDTs, meetings and sector events
• Fostering a collaborative, psychologically safe team environment

What we're looking for

We're interested in hearing from candidates who have:

• Experience working in addiction, mental health or similar support services
• Experience comprehensively assessing risk and needs
• Experience managing or supervising staff and volunteers
• Experience working collaboratively with partners and stakeholders across different sectors and disciplines
• Strong organisational skills and the ability to manage a busy referral pipeline
• A solid understanding of confidentiality and data protection

Experience with gambling and gambling harm would be advantageous, as would a Level 3 Safeguarding qualification, experience improving service delivery processes, familiarity with CRM/data systems such as Airtable, and experience producing reports to inform decisions.

Why join us?

You'll be joining a growing charity making a real difference to people's lives, leading a team at the heart of how we keep people safe and get them the right support, quickly.

A fantastic opportunity to help shape the future of The Royal Marsden Cancer Charity's brand at a pivotal moment.

About us 

The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.

We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.

Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care. 

About the role 

You'll play a key role in the development and implementation of our upcoming brand refresh to drive awareness of our work on a national scale, raising vital funds to improve the lives of thousands of people with cancer across the UK and globally.

Leading a small creative team, you'll combine strategic thinking with hands-on creative expertise to produce exceptional design, video and visual storytelling that brings our mission to life. The role sits within a larger Creative team that works across the Charity, The Royal Marsden NHS Foundation Trust and Private Care.

What you'll do

• Lead the creative development, design and production of high-quality, impactful marketing and communications materials across print, digital, photography and video channels for the Charity
• Be an active and influential member of the core Brand Refresh project group, delivering the project to time and budget, strengthening brand awareness, consistency and impact.
• Collaborate with colleagues across Fundraising, Marketing and Digital teams to produce effective marketing and communications which meet audience objectives, interpreting briefs and deliver creative solutions that achieve campaign objectives.
• Lead creative concepts from initial brief through to final delivery, presenting ideas confidently to stakeholders and translating feedback into exceptional outputs. Develop efficient creative briefing and workflow processes that support excellent project delivery.
• Run weekly design clinics to review all business as usual design and video outputs.
• Manage and develop the creative team, including the Designer and Video Producer, providing leadership, coaching and support.

About you

We're looking for a creative leader who combines outstanding design expertise with strong project management and people skills.

You'll bring:

• Significant experience developing and delivering high-quality creative campaigns and marketing communications.
• Experience leading creative projects from concept through to implementation and review.
• Proven experience managing and developing people.
• Strong strategic brand and design experience, with a keen eye for visual storytelling and brand consistency.
• Excellent knowledge of digital design, accessibility and print production.
• Experience using Adobe Creative Suite, including InDesign, Illustrator and Photoshop.
• An understanding of video production, with the ability to guide and support video-based projects.
• Exceptional communication and presentation skills, with the confidence to influence and collaborate with stakeholders at all levels.

Why join us?

This is a unique opportunity to help shape the creative direction of one of the UK's leading cancer charities during a period of ambitious growth and transformation.

You'll join a collaborative, supportive and talented team where your ideas and expertise will have a direct impact on fundraising success and, ultimately, patient outcomes.

We offer:

• The opportunity to contribute to pioneering cancer research and care.
• A creative, ambitious and values-driven culture.
• The chance to play a leading role in a major Charity brand refresh.
• Opportunities for professional development and growth.
• Flexible and hybrid working arrangements.
• 27 days annual leave plus bank holidays.
• Annual leave increasing with service.
• Generous pension scheme with up to 6% employer contributions.
• Life insurance.
• Enhanced maternity and adoption pay.
• Employee assistance programme.

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.  

Apply now

If you're an experienced creative professional looking to use your skills to make a meaningful difference to the lives of people affected by cancer, we'd love to hear from you.

Who are we?

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff). providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1,500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resources, advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Background and Aims of the Community Health Champion Programme

This role is for our Community Health Champions Programme (CHC). The programme is led by and for City & Hackney’s diverse communities. Community Health Champions (Champions) empower residents to become aware of, take ownership and work towards more positive health and wellbeing outcomes.

This is achieved by the programme sourcing, recruiting, training and supporting a diverse cohort of Champions who live, work, volunteer or study within City & Hackney. Our vast network of 230+ Champions who amongst them speak 40+ languages, are instrumental in tailoring and sharing vital health messaging with residents and feeding back insights, concerns and questions which are then used to develop more bespoke, relevant and culturally nuanced health messaging. Champions, with support from the programme, give voice to communities with varying levels of health literacy: how residents access, assess, and engage with healthcare information, services and systems.

The programme was launched during the Covid-19 pandemic but has now expanded to focus on wider health issues and wider determinants of health such as mental health and wellbeing, long term conditions, diet and nutrition.

Purpose of the Role

The Communications and Engagement Officer will lead on programme communications, coordinating and delivering the day-to-day communications that power the Community Health Champion CHC) programme. The primary goal of this role is to equip Champions with accessible, inclusive, high-quality communications content, tools and resources enabling them to effectively engage in the programme whilst building trust and improving health literacy across City & Hackney.

This is a hands-on role focused on amplifying community voices, positioning and showcasing the continued impact of Champion activities, maintaining a positive programme reputation, and ensuring our health messages reach the people who need them most.

Team: Research & Engagement (Philanthropy & Partnerships)

Location: Homebased with ad-hoc travel throughout the year 

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £45,999.12 per annum 

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Stewardship & Communications Manager: 

• The Philanthropy & Partnerships Communications and Stewardship Manager plays a key role in building strong, lasting relationships between Cats Protection and its most valued supporters.

• Sitting within the Philanthropy and Partnership’s Research and Engagement team, you will lead a small team of specialist roles and shape how we communicate, steward and inspire corporate partners, major donors, and trusts and foundations, helping them feel genuinely connected to the difference their support makes for cats.

About the Research and Engagement team:

• We sit within the Marketing & Income Generation directorate.

• The Research and Engagement team sits within Philanthropy and Partnerships and brings together prospect research, communications and events to ensure a coordinated, insight-led and supporter-centred approach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection. 

What we are looking for in our Stewardship & Communications Manager: 

• Significant experience in high-value fundraising communications and/or stewardship, including working with corporate partners, major donors, trusts and foundations.

• Experience of leading or managing specialist communications or stewardship activity, with direct line-management responsibility and/or clear functional leadership.

• Proven experience of overseeing the development of high-quality donor communications, propositions or cases for support.

• Experience of working collaboratively with fundraisers and senior stakeholders in a complex, multi-disciplinary organisation.

• Experience of balancing strategic oversight with hands-on support, quality assurance and delivery under pressure.

What we can offer you:

• range of health benefits

• 26 days’ annual leave plus bank holidays, increasing with length of service.

• Salary Finance, which empowers you to take control of your financial wellbeing.

• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 19th July 2026 

Virtual interview date: 29th & 30th July 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams (will include a task) 

3. Final stage interview 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Head of Operations and Finance. As we continue to grow our impact, we are seeking an exceptional Head of Operations and Finance to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances.

This is a pivotal leadership position combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair todevelop and implement organisational strategy while ensuring our people,systems, governance and finances support the effective delivery of our mission.You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide.

If you're an experienced charity operations and finance professional looking for your next big challenge, we'd love to hear from you.

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £43,000 depending on experience
• Full-Time, One Year Fixed Term Contract
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing Date: Friday 24th July (We interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures​.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.

The role focuses on building and maintaining strong relationships with partner organisations, supporting firms throughout their participation in the Suicide Prevention Action Lab (SPAL) programme, and ensuring they remain motivated, accountable, and on track to deliver their commitments.

We’re bringing together six representatives from financial services firms to explore ways to improve support for customers experiencing suicidality. The Partnerships Officer will play a key role in supporting the delivery of the SPAL, working closely with participating firms to assist them in developing, testing, and implementing practical changes to help prevent suicidality. 

The Partnerships Officer will manage relationships with multiple firms simultaneously, each at a different stage in their journey to testing and embedding new and improved approaches to identifying and supporting customers experiencing or at risk of suicidality. Success in the role requires excellent organisation, persistence, and relationship management skills, alongside the ability to understand the challenges and competing demands faced by participating firms and to support them in maintaining momentum and delivering results.

This is an excellent opportunity for someone looking to develop their skills in partnership management, stakeholder engagement and influencing change within organisations. The role offers significant autonomy and responsibility, with opportunities to build expertise, lead stakeholder relationships, and contribute directly to the SPAL’s growth and impact.

While the role will predominantly focus on the SPAL, the postholder will also contribute to the continued development of the wider Action Labs research-to-impact offer.

Key tasks in the role will include:

• Acting as the primary day-to-day contact for participating firms, building strong and productive relationships throughout their involvement in the SPAL. Coordinating and supporting consultancy and coaching meetings with participating firms.
• Developing and maintaining a strong working knowledge of emerging Action Lab research insights. Applying research insights in discussions with firms, supporting them in translating evidence into new or improved tools, processes and communications.
• Supporting a portfolio of firm representatives simultaneously, ensuring each remains engaged, motivated and on track to deliver against agreed objectives and milestones.
• Developing a strong understanding of participating firms' priorities, pressures and operational realities, using this insight to provide effective support.
• Building and maintaining relationships with external stakeholders beyond participating firms, and developing strong internal relationships, proactively sharing insights and intelligence from Action Labs to maximise our organisational impact.
• Identifying opportunities to raise the profile of the Action Lab research-to-impact model, including relevant conferences, speaking opportunities and awards.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years. 

We are looking for a Fundraising Manager (Trusts and Foundations) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

You will be working with a diverse range of supporters - from family trusts through to major grant-giving foundations. You will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets.

This is a varied and exciting role, ranging from rolling your sleeves up to meet a tight deadline, completing a bid for a major new funding opportunity, through to leading and inspiring team members to meet our strategic goals.

The role at a glance

Contract:
Full-time, permanent

Start date:
September 2026 (or as otherwise agreed)

Working hours:
09:00-17:30, Monday to Friday. 

Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.

Salary: 
£43,000 - £48,000 (including £2,800 London contribution) Depending on experience

Location: 
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual Leave: 
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)