Jobs in Uxbridge

The Role
We are looking for a Volunteer Lead to provide critical direction and expertise, driving forward a new, organisation-wide approach to volunteering — one that is inclusive, impactful, and aligned with our mission to improve outcomes for deaf children and their families.
 
We are looking to push boundaries and test new ways of doing things to reach our customers and engage with volunteers. The chances are, we haven’t done it before, so we are looking for a brave and creative mindset to breathe new life into our approaches..

What you'll do
 

• Focus on the design & implementation of a new, sustainable approach to volunteering where you will use your expertise to shape the direction of travel.
• Provide strategic input on developing sustainable, scalable initiatives that serve our communities and respond to need. 
• Develop approaches to decentralise volunteer management whereby community groups, partners and staff have confidence recruiting, managing and engaging volunteers.
• Provide an oversight of the rollout of the volunteer management system, working with the Volunteer Advisor to ensure that it is tailored to the needs of volunteers, staff and customers. 
• Develop new and creative strategies to engage and reward volunteers that recognises diverse needs and motivations.

 
What you'll need
 

• Significant experience in a volunteering management role.
• Strong demonstrable experience of inclusive volunteer management, including recruitment, training, support & recognition.
• Knowledge of safeguarding, data protection & compliance relevant to volunteering.
• Experience of a participative approach to volunteering, co-creating initiatives in collaboration with communities or service users.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Are you a forward‑thinking leader ready to take on a rewarding challenge and drive positive change?

We are looking for a strategic leader to join us as Director of Property Services. As a housing association and homelessness charity, our ambition is to end homelessness for good. Providing safe, comfortable and sustainable homes is key to helping people rebuild their lives, and our Property Services teams play a vital role in making this happen.

This is an exciting opportunity to lead a multidisciplinary team with strategic oversight of repairs, fire and building safety, landlord compliance, sustainability, reinvestment and housing services. You would be responsible for a mixed portfolio of buildings (owned and leased) that range from big hostels to self-contained flats, including some more quirky buildings like a converted church, ensuring throughout that St Mungo’s, as a registered social landlord, meets all its regulatory obligations. As part of the senior leadership team, you will:

• Lead, develop and manage St Mungo’s Property and Housing Services functions, embedding a culture of excellent customer service and compliance.
• Shape and deliver investment to meet resident priorities now and in the future, ensuring homes are safe, compliant and aligned with new and emerging regulation.
• Drive continuous improvement across property services while managing risk so our asset portfolio is safe, compliant and performing well.
• Develop and deliver key organisational strategies and programmes, including Asset Management, Environmental Sustainability, St Mungo’s Homes Standard, Decent Homes, Warm Homes and Building Safety.
• Build strong delivery partnerships that provide high quality, customer focused services and deliver value for money.
• Work closely with the Executive Director of Client Services and Service Directors to deliver an integrated Supported Housing Service that meets residents’ housing and support needs.

About you

We are looking for are a passionate, self-driven leader with a strategic, forward-thinking approach. You will bring senior level experience in asset management and compliance, with a strong track record of delivering successful Asset Management and Sustainability strategies, complex programmes, and continuous improvement initiatives.

You demonstrate inspiring leadership who motivates teams, drives high performance and delivers tangible results. Skilled in communication, influencing and building strong relationships, you work confidently with a wide range of internal and external stakeholders.

You have experience in planning, financial management and delivering outstanding property services within a regulated housing environment. Collaborative by nature, you thrive as part of a leadership team and are committed to delivering on St Mungo’s vision and mission.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this senior management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Visit the St Mungo's careers site for further information and how to apply. 

Closing date: 10am on 9 February 2026

We will be holding colleague panels week of 16 February 2026, followed by interviews from 23 February 2026

In this role you will be work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London. 

What we offer 

• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits
•  Excellent Development and Growth Opportunities

The Role
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.

A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.

This is a fully remote role, but will require some regional travel so applicants should live in the North West of England (Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside) and possess a driving licence and have access to a car.
 
 
What you'll do
 

• Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
• Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
• Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
• Develop and maintain effective relationships with professionals and organisations that support deaf children.
• Attend both in-person and online events to provide information and advice tailored to different audiences.

 
What you'll need
 

• Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
• Experience providing information and advice to families and young people, both digitally and face-to-face.
• A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
• An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Are you passionate about creating meaningful supporter experiences and building long term engagement?

Age UK is reviewing and improving its legacy stewardship journey, and we're recruiting a Senior Direct Marketing Executive (Legacy Stewardship) to play an important role in this work. You'll help shape and deliver an enhanced stewardship programme, ensuring legacy supporters receive thoughtful, personalised and relevant communications. This is a great opportunity to contribute to strengthen how we engage with our valued supporters and grow Legacy income.

Please note that due to the Hybrid nature of this role, the successful applicant will be required to work from our central London office near Tower Hill, once a week (currently Thursdays) but more frequently if required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK Grade 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Proven successful experience in direct marketing. A, I
* Proven successful experience of budget management and campaign forecasting. A, I
* Excellent written and verbal communication skills, including the ability to carry out presentations and produce written documents to a high standard. A, I
* Proven successful experience of managing internal and external stakeholders through various processes including sign off. A, I
* Build great working relationships with internal teams to encourage a culture of collaboration A, I

Skills and knowledge
* Proficiency in project management, with the capability to coordinate complex schedules and handle competing priorities A, I
* Manage multiple internal and external stakeholders, with a dedicated focus on relationship management A, I
* A strong understanding of Fundraising Codes of Practice and Guidelines A

Personal attributes
* Passion for creating a brilliant supporter experience and having a supporter-led mindset A, I
* Build positive and collaborative relationships across the Age UK network including national and local Age UKs A
* Demonstrate empathy and understanding for the issues faced by older people A, I

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

* Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)

* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

* Car Benefit scheme, Cycle to Work scheme

* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)

* Blue Light Card scheme

* You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The Role
We are looking for a Education & Early Years Senior Adviser to use your expertise to influence professional practice, systems and policies to improve outcomes for deaf children in early years and education. You will champion Family Centred Early Intervention (FCEI) Principles both internally and externally and embed learnings from the latest research on meeting the needs of deaf children.  
 
What you'll do

• Use your expertise to influence professional practice, systems, and policies to improve outcomes for deaf children in early years and education.
• Champion Family Centred Early Intervention (FCEI) principles internally and externally.
• Embed insights from the latest research to meet the needs of deaf children.
• Focus primarily on England, with flexibility to support UK and international contexts using transferable expertise.
• Engage with the education sector and represent NDCS at key forums (e.g., BATOD, NATSIP).
• Collaborate with external partners to strengthen impact and reach.
• Work with the Activate Chapter to develop strategic resources for decision-makers, including policy materials and consultation responses. 

 
What you'll need

• Deep understanding of early years systems and support for children with disabilities and additional needs.
• Appreciation of devolved systems and ability to represent NDCS in forums across the UK.
• A collaborative mindset and commitment to improving outcomes for deaf children.
• Capability to adapt within a changeable environment.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

We’re looking for a Legal Adviser who sees law as part of a wider movement for justice to join our social justice legal team in London. You’ll work alongside people harmed by drug criminalisation, poverty, and inequality — delivering outreach advice and casework in benefits, housing, and debt, while contributing to policy and advocacy that strengthens communities and challenges harm at its roots. If you believe legal work should build power, shift systems, and stand in solidarity with those most affected — this could be the role for you.

Since Release’s inception in 1967, the organisation has continuously and actively advocated for open access to justice for all individuals with a specific emphasis on substance misuse and dependency. By addressing the legal needs of people who use drugs and those in recovery the consequences can have a profound and positive affect not only for the individual but also for those who live, support and work with them. Reducing health and income inequalities’ significantly improves a person’s life chances and integration back into their community. Whilst legal services are available to the public via other sources, our client group will often be unable to access such services because of fear of stigma or discrimination.

We also operate a national drugs and legal helpline, and produce a number of free informative publications for the public, and specialist guidance material aimed at professionals in the substance misuse and dependency field.

Details:
Salary: £28,000 – £31,000 + 5% pension
Contract: Permanent, 35 hours/week
Holidays: 29 days + public holidays
Location: Hybrid – Spitalfields, London / Remote
Closing Date: 5:00 pm, Thursday 05 February 2026
Interviews: Commencing Wednesday 11, Thursday 12 or Friday 13 February 2026.
Start Date: Ideally March/April 2026

This is a full-time position (35 hours per week) working a minimum of 3 days a week from our office in Spitalfields, London with the remaining 2 days working from home, if desired. The working hours are 10am – 6pm Monday to Friday with a one-hour lunch break.

The post holder will join our social justice legal team and will be required to deliver a minimum of 2 services through our in-person and ‘virtual’ legal services to clients attending alcohol/drug treatment centres, homeless day centres, and sexual health clinics. The legal advice, assistance and representation we provide has a particular focus on debt, housing including homelessness, and welfare benefits. The post holder will also be required (after a period of induction and/or training) to provide advice on Release’s national legal helpline pertaining to the criminal law and the criminal justice system related to drugs offences, and broader legal advice through our new Harm Reduction Hub drop-in service. In addition to the delivery of legal services, the postholder will also be required to assist with the policy work undertaken by the organisation.

We have been successful in tendering for legal aid contracts for Community Care and Public Law, and there may be opportunities for the post holder to work within these in the future.

As a member of our dynamic social justice legal team, based in London, your responsibilities will include:

• Delivering a minimum 2 legal outreach services at alcohol/drug treatment centres, homeless day centres and sexual health clinics in the London area, and with training deliver our expanding ‘virtual’ legal outreach services to clients elsewhere in the country.
• Completing casework resulting from our legal outreach services on issues including welfare benefits, housing, and debt;
• Providing advice to the public and professionals about legal issues connected with drug use (training will be provided);
• Updating our specialist publications;
• Contributing to our local and National policy commentary/response on drugs, and all associated legislation;
• Assisting with the development of our website and other IT-related service initiatives and their legal compliance.

Minimum requirements for the post include:

• Completion of LLB, GDL, or SQE1 and minimum six months’ experience in social welfare legal advice and casework in areas such as crime, housing, benefits, or debt.

If you think you can make a difference as a Legal Adviser for Release then please download and read the job description and person specification together with the application guidelines for details.

L&W is growing our research team and looking for a Head of Research to lead innovative, impactful research and evaluation projects across our focus areas of employment and skills.

This role will expand our capacity to win and deliver evaluation and qualitative research, while strengthening our methodological capability. We’re open-minded about what that means—but we want people who can go beyond standard process evaluations and basic qualitative approaches. You might have experience mapping and evaluating complex system-level change, applying realist evaluation methods, or developing co-design and participatory research projects. You will have have applied these while working alongside the practitioners and policymakers who need these insights to make decisions.

You will join a team that is enthusiastic about learning and improving, and a peer group of experienced qualitative and quantitative research leaders who you will work alongside.

If you have research consultancy experience and want to join a purpose-driven organisation that delivers real impact locally and nationally, we’d love to hear from you. But you might come from a different professional background and still meet our criteria. 

Location: London or Leicester. Hybrid working: 40-60% in an L&W office, with the option of working the remainder at home.

Team:Research and Development

Salary:£45,650-£59,080 per annum (pro rata), dependent on experience and location

Duration:Permanent

Working hours:0.6 to 1 FTE, with flexible working supported (eg, condensed hours, flexible start and finish times

Main Purpose

The Head of Research: Evaluation and Qualitative Methods is a new post for L&W – as we seek to deepen our capability and expand our capacity.

The post-holder will direct research projects across all of our areas of work, providing specific leadership and expertise in programme and system-level evaluations, and projects mobilising innovative or advanced qualitative methods (such as system mapping, co-design methods, ethnographic methods, creative methods and/or theory-based/realist evaluation).

They will work with the Head of Research: Employment and Better Work to develop the wider qualitative and evaluative skills of the wider research team.

They will also play a key role in leading and writing responding to tenders and working with colleagues to develop pro-active research proposals that fill key evidence gaps and respond to the interests of our funders. They will be a good relationship manager – who can understand what commissioners are interested in, and shape projects to deliver meaningful insights that solve the problems practitioners and policymakers face across employment and skills.

Duties and Responsibilities

Leadership and management

• Line manage members of the R&D team
• Co-lead the qualitative methods group at L&W: supporting the wider research team to develop their skills. 

Income

• Write and contribute to reactive and proactive funding proposals across L&W’s areas of work, with a specific focus on process and theory-based evaluations, and proposals using advanced/innovative qualitative methods
• Build relationships with current and potential funders
• Identify and build relationships with research partners

Impact

• Ensure that all projects under their direction generate meaningful insights and recommendations that respond to the real-world concerns and challenges faced by practitioners and policymakers
• Communicate insights clearly and effectively to funders and other stakeholders

Delivery

• Act as Project Director for research and evaluation projects: liaising with funders; shaping research proposals and plans; supporting project managers; leading project meetings; ensuring project margins are delivered effectively; carrying out research directly where appropriate
• Work with External Affairs team to develop appropriate comms and influencing plans for projects under your direction
• Use your research skills and experience to support the wider development of the Learning and Work team

Person Specification 

Expericence 

Experience of delivering and directing high-quality programmes evaluation and policy-relevant research: shaping research plans, working with funders and delivering meaningful insights -Essential 

Experience of responding to research and evaluation tenders and writing proposals. -Essential 

Experience of managing, supporting and developing researchers and research managers -Essential 

Experience of carrying out research and evaluation in the areas of employment and skills -Desirable

Skills

Advanced qualitative evaluation and research skills, eg. One or more of theory-based evaluation, ethnographic methods, creative/art-based methods, co-design methods, system-level evaluation -Essential 

Effective and efficient relationship management -Essential 

Clear and direct written communication style -Essential 

Knowledge

Knowledge of, and commitment to, L&W’s charitable aims and purpose -Essential 

Demonstrable knowledge in the areas of employment and skills policy and practice -Desirable

Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work – with damaging consequences for them personally, and our economy as a whole. We’re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work.

You’ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You’ll be supported by committed researchers and managers whom you will coach, lead, and develop—alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes.

You’ll join an organisation with a national reputation for driving policy change—and a friendly, highly capable, delivery-focused team. 

Location: London or Leicester. Hybrid working: 40-60% in an L&W office, with the option of working the remainder at home.

Team:Research and Development

Salary:£64,450 -£77,880 per annum (pro rata), dependent on experience and location

Duration:Permanent

Working hours:0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times)

Main Purpose

The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the ‘Better Work’ pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding).

While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay.

They will be a senior leader for the organization – helping to continuously shape our strategy and the plans we are implementing to deliver it.

Duties and Responsibilities

Leadership and management

• Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them
• Line management of senior and mid-level staff
• Act as a senior leader at L&W – including taking on specific organization-level responsibilities where appropriate

Income

• Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression
• Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners
• Build relationships with current and potential funders and research partners

Impact

• Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms
• Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented
• Develop appropriate means of tracking impact towards our better work goals, and monitor against them. 

Delivery

• Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships
• Quality Assurance of research proposals and outputs
• Use your research skills and experience to support the wider development of the Learning and Work team

Person Specification

Experience

Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential

Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential

Experience of building senior-level relationships with external stakeholders for impact and influence -Essential

Track record of delivering national and/or local policy change - Essential

Experience of senior organisational leadership as part of a team - Desirable 

Experience of responding to tenders- Desirable 

Skills

Advanced research skills (qualitative of quantitative) -Essential

Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable 

Clear and direct written communication style - Essential

Knowledge

Knowledge of, and commitment to, L&W’s charitable aims and purpose.- Essential

Demonstrable knowledge of employment and/or skills policy in the UK - Essential

Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable 

Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)

About the role

St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:

• Diversify our income generation model
• Increase voluntary income by 15% across restricted and unrestricted funding

This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.

You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.

Key responsibilities

Trusts & Foundations

• Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
• Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
• Provide excellent stewardship to funders, including reporting, meetings, visits and events
• Coordinate internal and external stakeholders to produce strong funding bids
• Work collaboratively with frontline teams to develop service delivery models and budgets
• Identify innovative ways to grow unrestricted income

Individual Giving & Legacy

• Manage and deliver the Individual Giving and Legacy strategy
• Grow income through single and regular giving appeals
• Work with the Communications team to develop and launch two national or local fundraising appeals per year
• Identify and engage Ambassadors and Patrons to increase reach and impact

Campaigns, systems & finance

• Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
• Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
• Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
• Work closely with Finance to set, monitor and review budgets

Organisational responsibilities

• Uphold confidentiality, data protection and IT security policies
• Promote equality, diversity and inclusion across all areas of work
• Demonstrate commitment to St Giles’ lived experience approach and values
• Support sustainable and environmentally responsible working practices
• Represent St Giles at fundraising and community events

About you

Experience & knowledge

• At least two years’ experience working in a charity fundraising environment
• Proven track record of securing and/or managing five-figure grants
• Experience managing fundraising databases
• Experience planning and delivering fundraising appeals
• Strong understanding of fundraising regulations, GDPR and best practice
• Knowledge of anti-discriminatory working practices

Skills & abilities

• Excellent relationship-building and stakeholder engagement skills
• Outstanding written and verbal communication skills
• Ability to write compelling, audience-focused applications and reports
• Highly organised, proactive and able to work to deadlines
• Strategic thinker with creative ideas to engage donors
• Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva

Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.

You will also:

• Show commitment to the long-term success of St Giles
• Be adaptable and willing to take on ad hoc tasks when needed
• Act with integrity and professionalism
• Demonstrate a positive attitude towards lived experience models
• Respect and champion the values and ethos of St Giles

Our values

• Positively – Empowering
• Persistently – Supportive
• Flexibly – Creative
• Proactively – Empathic
• Actively – Inclusive
• Clearly – Communicating

Closing date: 4 February 2026

Interview Date: 12 February 2026

A Basic DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Overview

Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.

Role summary

The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.

The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents. 

Key Responsibilities

• Regularly attend community events throughout Wokingham Borough
• Create quarterly reports to articulate the work of the postholder.
• Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
• Signpost organisations to Involve’s Core Services
• Signpost residents to Involve’s Wellbeing Services
• Support Community Navigation attending outreach events
• Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
• Keep the Wellbeing Services up to date with new or changing community groups & services
• Support the Hub Coordinator and fellow site users when onsite

Key responsibilities for the community and VCS organisation

• Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
• Host Involve’s Charity & Community Networking Events for Wokingham Borough
• Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
• Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
• Support organisations and community groups with basic governance enquiries
• Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment

 

 

Essential experience, skills and attributes

• Knowledge of the local area and services
• Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
• Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
• Reliable with a mature disposition and a caring nature
• Capable of maintaining appropriate written records
• Awareness of confidentiality and data protection
• Ability to work proactively on your own initiative as well as part of a team
• Awareness of health and safety and lone working issues for self and others
• A commitment to equal opportunities
• Effective problem solving and negotiation skills
• Good written and verbal literacy with ability to engage confidently, employing actively listen skills
• Sound IT skills, particularly office 365 applications
• Personal commitment to improving own knowledge and skills
• Requirement to undertake training, including safeguarding and any other appropriate learning
• Requirement to work to all Involve policies
• Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough

NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.

The BE Support Trust is recruiting for a Fundraising Officer (Part Time).   We are seeking a strategic, motivated, and relationship-focused Fundraising Officer to help us diversify income and grow our fundraising activity.

What you will do

• Develop and deliver an annual fundraising plan aligned with strategic priorities.
• Research new funding streams and produce pipeline/KPI reports.
• Prepare high quality trust, foundation and grant applications.
• Build and manage corporate partnerships and sponsorship proposals.
• Lead fundraising elements of charity events and community activities.
• Support donor stewardship and maintain accurate CRM/Gift Aid records

What you will bring

• Demonstrable fundraising experience
• Excellent writing and bid/proposal development skills
• Strong relationship abilities
• Organisational confidence managing multiple deadlines

Why Join us

• A small supportive and committed team
• Meaningful work where you see the impact everyday
• Opportunity to shape fundraising in a growing charity
• Flexible working and part-time structure

Applications reviewed on a rolling basis.

Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings across England and Wales)

About the role

St Giles is delivering an ambitious Voluntary Fundraising Strategy for 2026–2029, focused on diversifying income and growing voluntary fundraising by 15% across restricted and unrestricted streams. We are looking for an experienced and creative New Partnerships Manager to play a key role in achieving this ambition.

This is an exciting opportunity for a passionate corporate fundraiser with a strong track record of securing new income and managing five and six-figure partnerships. You will lead on developing our corporate partnerships portfolio, identifying and securing new partners while building long-term, strategically aligned relationships.

The role has responsibility for delivering £1m per year in corporate income and offers significant scope to shape and grow our partnerships approach.

Key responsibilities

Corporate partnerships & new business

• Contribute to and deliver a three-year corporate fundraising strategy with the ambition to raise £1 million annually
• Develop and implement a new business and communications strategy aligned to St Giles’ core pillars: Poverty, Justice, and Violence & Exploitation
• Identify and engage local and regional corporate partners across England and Wales
• Build and manage a strong corporate partnerships pipeline, securing new partnerships through proactive relationship-building and high-quality proposals
• Lead negotiations and manage senior-level stakeholder relationships

Partnership management & growth

• Work closely with the Partnerships Manager to onboard new partnerships, establishing clear objectives, targets and ways of working
• Oversee account management of new and existing partnerships where required, supporting retention and income growth
• Expand and develop our corporate engagement offer, including event sponsorship, payroll giving, gifts in kind, volunteering and other non-financial support
• Design and deliver engaging volunteering and challenge event opportunities to maximise corporate engagement

Collaboration, impact & finance

• Represent St Giles at corporate and partnership events, delivering compelling cause engagement opportunities
• Work with Service Managers and the Data and Impact teams to produce high-quality proposals, reporting and impact communications
• Collaborate with Finance to set, manage and review annual corporate income budgets
• Work with Service Managers to develop service delivery models and budgets to support funding applications

Organisational responsibilities

• Maintain confidentiality and data security in line with Data Protection, IT and Security policies
• Promote equality, diversity and inclusion across all aspects of work
• Demonstrate commitment to St Giles’ lived experience approach and values
• Support sustainable working practices and environmental responsibility

About you

Experience & knowledge

• At least two years’ experience in a corporate fundraising environment
• Proven track record of securing and/or managing five-figure partnerships or grants
• Experience using fundraising databases
• Experience developing and delivering fundraising strategies
• Strong understanding of fundraising best practice, GDPR and regulatory requirements
• Knowledge of anti-discriminatory working practices

Skills & abilities

• Excellent relationship-building skills with the ability to engage stakeholders at all levels
• Outstanding written and verbal communication skills
• Ability to produce compelling proposals, reports and external communications
• Self-motivated, proactive and able to work independently to meet deadlines
• Strategic thinker with the creativity to develop innovative partnership opportunities
• Strong organisational and event-management skills
• Advanced IT skills including Word, Excel, Teams, PowerPoint and Canva

Personal qualities
We are looking for someone who is kind, flexible, adaptable and empathetic, and who actively contributes to a collaborative, inclusive and supportive working environment.

You will also:

• Demonstrate commitment to the long-term success of St Giles
• Be adaptable and willing to take on ad hoc tasks when required
• Act with integrity and professionalism
• Show a positive attitude towards lived experience models
• Champion the values and ethos of St Giles Trust

Our values

• Positively – Empowering
• Persistently – Supportive
• Flexibly – Creative
• Proactively – Empathic
• Actively – Inclusive
• Clearly – Communicating

Closing date: Wednesday, 4th February 2026 at 9.00am

Interview date: Wednesday, 11th February 2026

A Basic DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Location:  London 

Location type:Hybrid

Reporting to:  Director of People and Operations

Annual salary:  £50,000 to £55,000 GBP per annum, depending on experience

Contract type:  Permanent

Working hours:  Full-time, 35 hours a week

Candidate level: Manager

Closing date: Monday 23rd  February, 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.

Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.

As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.

This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.

Primary responsibilities

Operational leadership & delivery

• Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
• Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
• Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.

Global safety, security & incident management (focal point)

• Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
• Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
• Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
• Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
• Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
• Support the implementation and monitoring of safety and security standards across country offices and partners.

Safeguarding & PSEA (operational oversight)

• Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
• Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
• Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
• Contribute to organisational learning and continuous improvement in safeguarding practice.

Risk management, contingency & assurance frameworks

• Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
• Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
• Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
• Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
• Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.

Programme, MEAL & risk integration

• Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
• Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
• Strengthen alignment between operational risk management and programme assurance and learning processes.

Operational systems, policy tracking & insurance

• Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
• Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
• Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
• Support audits and internal reviews by maintaining clear documentation and evidence.
• Ensure strong information management and data protection practices are embedded.
• Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.

Country office & partner capability building

• Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
• Support capacity building through guidance, tools, training coordination, and structured follow-up.
• Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
• Balance global standards with appropriate local adaptation.

Performance insight, reporting & organisational learning

• Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
• Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
• Support organisational learning through analysis of data, incidents, audits, and reviews.

 Project management & continuous improvement

• Lead or coordinate project management for time-bound operational initiatives
• Identify capacity gaps, monitor progress, and escalate risks.
• Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.

Profile

The postholder will:

• Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
• Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
• Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
• Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
• Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
• Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
• Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
• Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.

Essential experience

• Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
• Experience coordinating complex, cross-functional workstreams across multiple teams or locations
• Experience providing oversight, assurance, or quality control
• Experience incident response, escalation, and lessons-learned processes
• Experience building or strengthening systems, frameworks, or organisational infrastructure

Desirable experience

• Experience working within or alongside programme delivery teams.
• Experience in international, multi-country or partnership-based organisations.
• Experience overseeing consultants or specialist providers.

Personal characteristics

• Strong alignment with Lumos’ mission, values, and commitment to duty of care.
• Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
• Able to influence, support, and challenge constructively.
• Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
• Sound judgement in identifying, naming, and escalating risk appropriately.
• Collaborative and credible working with senior leaders, country teams, and partners
• Comfortable operating with independence.
• Resilient and adaptable in evolving or ambiguous organisational contexts.
• Curious and committed to learning and continuous improvement.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 23rd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

 

Location: London

Location type:Hybrid

Reporting to: Director of People and Operations

Annual salary: £60K - £70K GPB

Contract type: Permanent

Working hours: Full-time (35 hours per week)

Candidate level: Manager

Closing date: Monday 9th February 2026, at 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.

We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change. Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

This is an exciting opportunity to play a pivotal leadership role at Lumos at a time of organisational strengthening and global growth. As a member of the wider leadership team, the Head of People will be central to building and embedding high-quality, values-led, and risk-aware people practices that enable Lumos to deliver its mission and long-term ambitions.

Working closely with Country Directors and HR focal points in country offices, the role supports the consistent application of global people frameworks while enabling appropriate local practice. The Head of People will play a key role in supporting Lumos to grow and operate safely across existing and new geographies, ensuring that people practices underpin organisational readiness, duty of care, and sustainable impact.

In close partnership with the Director of People & Operations, the Head of People provides expert insight into People strategy and organisational priorities and is accountable for translating agreed direction into consistent, effective delivery across the organisation. The role combines strategic thinking with strong operational leadership, ensuring that people frameworks, systems, and practices are embedded, trusted, and fit for purpose, and that values, culture, and ways of working are reflected in how work is done every day. This role will suit an experienced senior HR professional who enjoys shaping and embedding sustainable people practice, exercises sound judgement, and enables others to lead well. You will be motivated by values-led work, long-term impact, and the opportunity to grow with an organisation, strengthening organisational capability within a complex, international environment.

Primary responsibilities

People strategy contribution & execution

• Contribute expert insight, options, and analysis to the development of the People strategy, operating model, and organisational priorities.
• Translate the agreed People strategy into clear frameworks, plans, and delivery across the organisation.
• Ensure people initiatives are prioritised, resourced, and implemented effectively.
• Monitor impact and effectiveness, recommending adjustments based on data, risk, and organisational need.

Full employee lifecycle ownership (global)

• Own and oversee the operational delivery and quality assurance of the full employee lifecycle across all geographies.
• Ensure consistent, values-led, and safer recruitment practices are embedded across Lumos.
• Lead the design and delivery of high-quality induction and onboarding, embedding EDI, duty of care, and organisational culture from the outset.
• Oversee probation, performance cycles, development, progression, and exit processes.
• Ensure leaver processes, exit interviews, and data capture support organisational learning.

Performance, capability & leadership development

• Lead the implementation and embedding of Lumos’ performance management framework.
• Oversee annual objective-setting, performance reviews, and development planning.
• Build leadership and line manager capability through training, guidance, and coaching.
• Enable managers to take confident ownership of people management, feedback, and performance conversations.

Pay, rewards & progression

• Lead the delivery of pay and reward activity, including time-bound pay and reward reviews and job evaluation processes.
• Ensure reward approaches are equitable, transparent, affordable, and aligned with organisational values.
• Work closely with Finance and the Director of People & Operations to align reward activity with budgets and governance.
• Support the implementation of progression frameworks and guidance.

Employee relations, policy & legal frameworks

• Oversee the review, update, implementation, and monitoring of people-related policies, ensuring they are accessible, legally compliant, and consistently applied, while allowing for appropriate local context.
• Provide senior HR oversight and judgment on disciplinary, grievance, and complex employee relations matters.
• Act as an escalation point for managers and the Global HR Advisor, supporting proportionate and defensible decision-making.
• Ensure people practices reflect relevant legal frameworks across all countries of operation.

People risk & governance

• Lead the development and embedding of people-related risk frameworks across existing and new geographies.
• Ensure people risks are identified, mitigated, and monitored.
• Work closely with safeguarding, security, and operations colleagues to support joined-up risk management.
• Contribute to organisational governance and assurance through clear documentation and reporting.

Global partnership & country support

• Work closely with Country Directors and HR focal points to embed global people frameworks in country offices.
• Provide guidance, support, and constructive challenge to ensure consistent application of people policies and practices.
• Balance global consistency with appropriate local adaptation in line with legal and cultural contexts.
• Build HR capability and confidence across country teams.

EDI, culture & engagement

• Ensure equity, diversity, and inclusion are embedded across the employee lifecycle, policies, and people practices.
• Lead staff engagement activity, including surveys, analysis, and action planning.
• Support the development and reinforcement of a healthy, inclusive, and values-led organisational culture.

HR systems, data & insight

• Oversee people systems, tools, and workforce data to ensure accuracy, consistency, and insight.
• Work with the Global HR Advisor to strengthen tracking, dashboards, and reporting.
• Use people data to identify trends, risks, and priorities to inform effective decision-making.
• Ensure compliance with data protection and confidentiality requirements.

Leadership of the people function

• Line manage and develop the Global HR Advisor, providing clear direction, prioritisation, and support.
• Oversee time-bound HR consultancies, ensuring clear scope, value for money, and effective knowledge transfer.
• Act as a close partner to the Director of People & Operations, providing trusted judgment, operational leadership, and space for strategic focus.
• Deputise for the Director of People & Operations in people-related matters, as required and appropriate, including representing the People function in internal and external forums.
• Ensure the People function operates with professionalism, consistency, and strong internal credibility.

Profile

The postholder will:

• Strengthen Lumos’ ability to attract and retain talented people through fair and transparent rewards, clearer progression, and a positive employee experience aligned to our mission and values.
• Embed consistent, values-led people approaches across the organisation, while supporting appropriate local context and delivery of impact in country offices.
• Improve safer recruitment, induction, and onboarding to support safe, sustainable growth across existing and new geographies.
• Embed clear performance expectations and accountability that link individual and team contribution to organisational impact for children.
• Strengthen a values-led culture by reinforcing behaviours that support collaboration, trust, inclusion, and operational excellence.
• Build manager confidence and capability to lead people through change, manage performance well, and support development and wellbeing.
• Strengthen people-related risk management and the use of people insight to support sound decision-making, duty of care, and organisational resilience.
• Bring thoughtful, evidence-informed people practice into Lumos, drawing on best practice while ensuring approaches are proportionate, values-led, and appropriate to a complex international context.
• Operate as a trusted senior People leader and deputy to the Director of People & Operations in people-related matters, providing continuity, sound judgement, and credible leadership.

Essential experience:

• Experience operating at a senior level within a People/HR function, with experience of/or readiness to lead at the Head level.
• Experience owning and overseeing the delivery of the full employee lifecycle.
• Experience leading performance management, pay and reward, and employee relations.
• Experience building and embedding people policies, frameworks, and systems.

Desired experience:

• Experience working in international or multi-country organisations.
• Experience working closely with Country Directors or senior operational leaders.
• Experience overseeing outsourced or consultancy-based HR support.

Essential knowledge/skills

• Senior-level HR/People expertise across the full employee lifecycle.
• Strong working knowledge of UK employment law and HR best practice.
• Ability to translate strategic direction into practical, high-quality people delivery.
• Sound professional judgment and confidence in handling complex people matters.
• Understanding of pay, reward, and progression frameworks.
• Ability to build and embed a values-led organisational culture.
• Strong stakeholder management and influencing skills at a senior level.
• Ability to use people data and insight to inform decision-making.
• High standards of professionalism, confidentiality, and integrity.

Desirable knowledge/skills

• CIPD Level 7 (or equivalent professional learning and experience).
• Experience applying HR practices across multiple international jurisdictions.

Essential personal characteristics

• Strong alignment with Lumos’ mission and values.
• Calm, pragmatic, and thoughtful approach to complex situations.
• Ability to build rapport and trust with a wide range of stakeholders.
• Strong influencing skills, with the confidence to challenge constructively.
• Sound judgment in identifying, managing, and escalating people-related risk appropriately.

Desired personal characteristics

• Collaborative and credible working with senior stakeholders.
• Ability to balance consistency with flexibility and local context.
• Comfortable working in evolving or ambiguous environments.
• Curiosity and openness to learning across cultures and contexts.

Benefits

Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include:

• Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period.
• Hybrid and flexible working with occasional international travel opportunities.
• 30 days’ annual leave plus bank holidays.
• Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay.
• Competitive employer pension scheme.
• Learning and development opportunities.
• Access to our Employee Assistance Programme for confidential wellbeing support and advice.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.  

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.  

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.  

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.   

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 2nd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.