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Join Our Team: Head of Culture and Inclusion

Navigate your future and lock in your career as we keep our canals open and alive

Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)

Working Hours & Travel

This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.

Role Overview

In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.

Key Responsibilities

• Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation.
• Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved
• Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change.
• Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks.
• Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure.
• Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups.
• Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans.
• Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency.
• Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making.

About You

You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.

Experience and Skill

• Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations.
• Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities.
• Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact.
• Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards.
• Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders.
• Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement.

Contact & Application

If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.

What We Offer

This is a middle manager role with a package commensurate. 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

About the Role

We are looking for a highly organised, proactive and detail‑driven Executive Support & Project Manager who will provide exceptional support to the CEO and Senior Leadership Team (SLT). This role combines high‑quality executive assistance, governance support, and confident project coordination to ensure the smooth running of organisational priorities.

The Executive Support & Project Manager will manage key administrative, governance and operational processes, support organisation‑wide planning cycles, and coordinate projects and workstreams across the Charity.

How to Apply

Please head to your website to read the full job profile and then submit your CV and cover letter through our recruitment system by 9am on 11th May 2026. 

Interviews will take place on 20th May 2026 and will be in person in our North London centre.

If you require any reasonable adjustments or alterations for the application and recruitment

processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About the role 

We’re looking for a proactive Project Manager to help deliver key strategic projects that support our mission and improve outcomes for the people and animals we support.

In this role, you’ll support the Senior Leadership Team and report into the PMO Manager in developing, testing and implementing projects within the PDSA pipeline. You’ll lead project workstreams, build clear project plans, and ensure delivery stays on track against timelines, budgets and KPIs. You’ll manage project documentation, monitor risks and dependencies and provide clear reporting in line with PMO and governance frameworks.

You’ll also analyse operational and financial performance to ensure projects are delivered efficiently, recommending improvements where needed. Collaboration will be key, as you’ll engage with a wide range of stakeholders to coordinate activity and maintain momentum

We’re looking for someone with:

• Proven track record of delivering business change and technical initiatives while effectively managing multiple workstreams and projects
• Comprehensive understanding of Waterfall and Agile methodologies.
• Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
• Experience working collaboratively across multiple teams or departments to drive shared outcomes.
• Strong organisational skills, with experience in planning, tracking, and reporting project progress this will be completed within PDSA’s governance and delivery framework, risks, and dependencies.
• Experience managing a diverse portfolio of project types, adapting approach and style to suit each one.

This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract.

The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks. 

Do you want to help improve health & care for people in Hertfordshire? Are you passionate about making a difference by ensuring people’s voices are heard? Would you like to work with a motivated and dynamic team, who embody our values of equality and compassion? If so, we might have an opportunity for you. 

We have an exciting new position in the team, who will play a crucial role in enabling the day-to-day running of the organisation. You will provide support across the team relating to both administrative and project-related tasks, as well as within our distinguished signposting & information service, helping us make a difference to the people of Hertfordshire. 

CARIS Families is a small charity that supports homeless families living in hostel accommodation in Camden and Hackney.We run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme and an Essentials Bank to ease family hardship.Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back some of the vital childhood experiences that homeless accommodation deprives children of. 

We are currently looking for a trainee playworker who is looking to build a career working with children to join our dedicated frontline play team.You do not need to have any formal experience of playwork, but you do need to be passionate about working with children and supporting them to achieve their potential, and to be able to demonstrate this through previous work or volunteering experience.

This is an exciting opportunity for the right candidate, offering a rare entry-level role which alongside providing plenty of on-the-job training, will also fully sponsor their training towards the Level 2 Diploma in Playwork following successful completion of the probationary period.

Our new Playworker will: 

Role Description 

• Help to deliver our hostel-based Kids Club’s play session for 0-16 year olds during term time in the London Borough of Camden

• Help to deliver our School Holiday programme during school holidays (in Camden, Hackney and the wider London area) 

• Support the running of our term-time Essential Bank programme, providing free household goods to families in hostels 

• Provide a warm and welcoming experience for children & their families attending CARIS Families’ services

• Engage with children in their play and learning experiences, through staff-led activities and supporting child-led play. 

Person Specification 

We are looking for someone at the start of their career (or a career-changer) who is: 

• Experienced in working or volunteering within a play-based setting, with children between the ages of 0-16.

• Enthusiastic about supporting children in their free play and facilitating adult-led activities that stretch and stimulate children in their development 

• Passionate about improving opportunities for disadvantaged children 

• Understanding of the varied needs of children and their families 

• Good communicators, comfortable with working with a wide range of service users and professionals 

• Able to work well as part of a team.

Salary: £14 per hour 

Contract: 12 months initially, with a three month probation period, and the possibility of extension beyond 12 months subject to funding.Training for the Level 2 diploma will commence after successful completion of the probation period.

Hours:12 hours across three days a week in term time (40 weeks a year), Mondays, Tuesdays and Thursdays.Please note on Kids Club days the working day ends at 6pm.One day a week (8 hrs) in school holidays (12 weeks a year), days variable.25 days per year Annual Leave (pro rata) with an additional week off over Christmas. 

Your pay will be equalized out across the 12 months of the year so you receive a consistent salary each month. 

About the Nature Friendly Farming Network (NFFN)

The Nature Friendly Farming Network is a UK-wide, farmer-led organisation working to restore the balance between farming and nature. 

We support farmers by sharing practical knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.

We influence policy to secure fair rewards for farmers who look after the environment, and we connect thousands of like-minded farmers across the UK through knowledge sharing, events and campaigns.

Membership is free and open to farmers, the public and organisations.
 

About the role

We are looking for a Parliamentary Engagement Officer to strengthen our engagement with policymakers across the UK.

This is an exciting opportunity to work at the intersection of farming, environment and policy. You will play a key role in ensuring that farmer experience and evidence are reflected in parliamentary discussions, helping to shape conversations that impact the future of farming.

Working directly with the Chief Executive and closely with the policy team, you will monitor parliamentary activity, identify opportunities for engagement, and support timely and well-informed interaction with MPs, peers and their teams. You will also work across the organisation, including with country teams and farmer steering groups, to ensure engagement reflects priorities across all UK nations.

This is a practical, fast-paced role suited to someone who is organised, politically aware, and able to respond quickly to emerging opportunities.

Key responsibilities

• Monitor parliamentary activity across Westminster and the devolved parliaments, identifying relevant debates, questions, committees and opportunities for engagement

• Maintain a forward view on key parliamentary activity and upcoming moments of influence

• Produce and circulate clear, concise briefings on parliamentary activity and recommended areas for engagement

• Draft and support the submission of parliamentary questions, briefings and lines for MPs, peers and their staff

• Build and maintain relationships with MPs, peers, advisers and parliamentary staff across parties

• Support coordinated engagement with political stakeholders, ensuring activity is timely and aligned with organisational priorities

• Work with colleagues and partners to support effective and aligned parliamentary engagement

• Support relationships between farmers and parliamentarians, including organising farm visits and meetings where appropriate

• Translate farmer experience and insights into clear and practical input for parliamentary engagement

• Support the planning and delivery of parliamentary events, meetings and roundtables

• Organise meetings with MPs, peers and advisers, including preparing briefings and follow-up actions

• Maintain accurate records of parliamentary contacts and engagement activity, and support internal reporting

• Contribute to campaign activity and wider organisational work where required

What we are looking for

You will bring:

• A working understanding of how the UK Parliament and devolved legislatures operate, and how to engage effectively with those processes

• Experience engaging with political, policy or stakeholder environments

• Strong writing skills, with the ability to produce clear and concise briefings and summaries

• Excellent organisational skills and attention to detail

• The ability to manage competing priorities and respond quickly to emerging opportunities

• Strong communication and interpersonal skills, with the ability to build effective working relationships

• The ability to translate complex or real-world information into clear, practical input

• Confidence working independently in a remote team environment

• An interest in farming, environmental issues or public policy

Additional information

The NFFN is a politically neutral organisation. This role requires the ability to engage constructively with stakeholders across all political parties and UK nations.

Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.

Your new role
This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance.

• Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
• Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
• Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
• Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
• Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
• Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.

What you'll need to succeed

• Full CCAB/CIMA qualification or equivalent
• Demonstrable experience within the Social Housing sector, ideally building safety, maintenance or development.
• Excellent communication skills and stakeholder management
• Strong skills in management accounting principles, budgeting and forecasting

What you'll get in return

• Hybrid working
• Competitive pension and annual leave package
• Learning and development opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Bid Coordinator

Contracted Days: [5 days per week]

About Offploy:

Offploy is a social enterprise and charity committed to creating a fairer society by helping individuals with convictions, or at risk of offending, lead crime-free lives. Founded in 2016 by an ex-prisoner, we have supported over 5,000 people with tailored services that build skills, confidence, and opportunity. With team members who have lived experience in the justice system, we’re uniquely positioned to deliver impactful, life-changing services that make communities safer.

Role Purpose

To support the Development Function by managing opportunity research, bid compliance, and submission processes, ensuring a high-quality, organised and proactive pipeline of commissioned, grant and framework opportunities.

The Bid Coordinator will play a critical role in maintaining bid governance, strengthening pre-tender intelligence, and ensuring timely, compliant submissions, while providing light-touch writing support where required.

Key Responsibilities

1. Opportunity Monitoring & Market Intelligence

• Monitor procurement portals (e.g. Contracts Finder, Find a Tender, DPS platforms, local authority portals) independently to identify relevant opportunities not yet captured in Stotles
• Use Stotles to its full capability for pre-bid market intelligence, including commissioner profiling, spend analysis, contract expiry tracking, award pattern analysis, and commissioning trend identification
• Flag potential opportunities to the Senior Bid Manager for qualification, supporting the maintenance of a 12-month forward pipeline
• Track live frameworks, grants and pipeline intelligence aligned to strategic priorities
• Maintain Bids, Grants and Awards in Salesforce (ensuring accurate stage progression
• Conduct early-stage opportunity research including:
  • Contract history and incumbent analysis
  • Buyer behaviour and award trends
  • Estimated contract value benchmarking
  • Local delivery landscape and competitor mapping
• Prepare opportunity summaries to inform bid/no-bid discussions

2. Pre-Bid & Qualification Support

• Support bid/no-bid qualification processes
• Draft opportunity summaries for internal review
• Identify key risks (financial, delivery, TUPE, geographic, partnership requirements)
• Coordinate clarification questions where required

3. Bid Compliance & Submission Management

• Lead on completion of Selection Questionnaires (SQ), PQQs and standard compliance sections
• Maintain and update core compliance responses (policies, certifications, insurance, accounts, etc.)
• Ensure all attachments are current and correctly formatted
• Manage portal uploads and submission checks
• Conduct final compliance reviews before submission
• Maintain submission records and audit trail

4. Bid Toolkit & Content Library Management

• Maintain and update the Bid Toolkit (case studies, CVs, policies, impact data, boilerplate responses)
• Ensure evidence packs (e.g. wellbeing, confidence, lived-experience delivery) remain current
• Coordinate with Operations to gather up-to-date impact data and testimonials
• Version control all key documents
• Ensure alignment between toolkit content and organisational messaging

5. Writing & Development Support

• Provide light-touch drafting support for lower-risk questions
• Adapt standard responses to specific tenders
• Support editing, formatting and proofreading of submissions
• Assist in formatting submissions for clarity and consistency
• Support post-award review documentation and lessons learned logs

6. Reporting & Continuous Improvement

• Support quarterly pipeline reporting
• Track win rates and conversion trends
• Log feedback from unsuccessful bids and support thematic analysis

7. Repeatable Tasks by Cadence

Daily

• Check procurement portals and Stotles alerts for new or updated opportunities
• Monitor active submission deadlines and flag any risks to the Senior Bid Manager
• Update Salesforce with any status changes or new intelligence

Weekly

• Conduct a structured Stotles review: run commissioner and keyword searches, review expiring contracts, and log any new intelligence relevant to the pipeline
• Prepare and circulate a pipeline update summary ahead of any scheduled development team check-ins
• Review and progress any live clarification questions or portal correspondence
• Check and update bid toolkit items flagged as requiring refresh (policies, CVs, compliance documents)

Monthly

• Conduct a full pipeline review with the Senior Bid Manager, including stage progression, upcoming decision gates, and opportunities requiring early research
• Review compliance document expiry dates and initiate renewals where required (insurance certificates, policies, accounts)
• Gather updated impact data and outcomes from Operations/Salesforce for use in live bids and store in Bid Toolkit
• Update Salesforce with any new bid outcomes (awards, losses, withdrawals)

Quarterly

• Conduct a full audit of the bid toolkit: identify gaps, flag outdated content, and coordinate updates with the relevant teams
• Review Stotles usage and market intelligence gathered over the quarter; identify any commissioning patterns or emerging opportunities to inform the development strategy

Person Specification

Essential

• Strong organisational and deadline management skills
• Experience working with procurement portals
• High attention to detail, particularly in compliance documentation
• Ability to analyse information and summarise key points clearly
• Strong written communication skills

Desirable

• Experience in bid coordination, tender administration or similar role
• Experience within employability, social justice, or public sector contracts
• Familiarity with Salesforce or CRM systems
• Experience supporting SQ/PQQ completion
• Understanding of public procurement processes in the UK

We’re looking for a Digital Marketing and Automation Officer with a background in delivering and optimising engaging digital campaigns, with experience of paid media, email marketing and automation, and social media, to join our friendly, agile and expert Digital team.

As the Digital Marketing & Automation Officer, you will create, review, optimise and report on digital marketing campaigns including paid social and search, and email marketing and automation. You will support AI and automation work including building and testing workflows, as well as acquisition, retention and optimisation activities, helping ensure our digital activities meet our strategic objectives, digital goals and audience-needs.

We are looking for a skilled and proactive Media & PR Manager to lead and deliver our media activity at a pivotal time for animal-free science.

This is an opportunity to shape how Animal Free Research UK is represented across national, sector and digital media. You will operate as a standalone role, responsible for building our reputation as a credible and authoritative voice on human-specific medical research, strengthening understanding of alternatives to animal testing.

Working across science, policy and communications, you will translate complex ideas into clear, compelling stories, secure high-quality media coverage, and support the organisation to respond effectively to emerging opportunities and challenges.

What you’ll be doing

• Setting direction and priorities for all media and PR activity
• Shaping how animal-free research is represented in public and policy conversations
• Building and maintaining an effective media presence, including securing coverage, developing media materials and managing media relationships
• Using judgement and insight to guide activity, including responding to media enquiries, advising colleagues and identifying opportunities and risks

What we’re looking for

We’re looking for someone who can combine strong media instincts with sound judgement and the confidence to both shape and deliver media activity in a standalone role.

You will bring:

• Proven experience in a media or PR role, with evidence of securing meaningful coverage
• Experience operating with a high degree of autonomy, setting direction and managing delivery of media activity
• Excellent writing and communication skills, with the ability to explain complex topics clearly
• Confidence in building relationships with journalists and stakeholders
• Experience handling both proactive and reactive media work
• The ability to manage multiple priorities and respond effectively under pressure

You don’t need to come from a scientific background, but you should be comfortable engaging with complex subject matter and motivated by our mission.

Why join us?

Animal Free Research UK is working to accelerate the transition to human-specific research methods that deliver better treatments for patients without the use of animals.

This role offers the opportunity to:

• Contribute to a mission-driven organisation creating meaningful change
• Work at the intersection of science, policy and public engagement
• Shape media narratives around an important and evolving area of research
• Take ownership of a key organisational function within a collaborative and supportive team

About the role

We are looking for a proactive and organised Membership and Events Officer to join the Magistrates’ Association on a 12-month maternity cover basis.

This is a varied and hands-on role, supporting our membership, events and branch network. You will play a key part in ensuring our members receive a high-quality service, while also helping to strengthen and grow our local branch activity across England and Wales.  This role sits within our small staff team.

Alongside managing membership processes with our third party support organisation, you will take a lead role in delivering small national events and supporting our network of volunteer-led branches. This includes working closely with branch officers, delivering inductions, and helping to reinvigorate areas where engagement is lower.

About you

You will be someone who enjoys working across multiple areas, is comfortable managing competing priorities, and takes a proactive approach to getting things done.

You will have experience in membership support and event delivery, and be confident working with volunteers and stakeholders at all levels. Strong organisational skills and attention to detail are essential, particularly in relation to managing data and financial processes.

A working knowledge of Direct Debit (BACS) processes, including renewals and handling failed payments, is important for this role.

Most importantly, you will be someone who is approachable, practical and able to build strong working relationships, helping to support and strengthen our branch network.

We will be conducting interviews on a rolling basis, so early application is advised.

Key responsibilities

• Supporting the delivery of an efficient and responsive membership service, including renewals and member enquiries
• Managing Direct Debit (BACS) processes, including renewals, collections and handling exceptions, alongside third party membership support organisation.
• Acting as a key point of contact for branch executives, providing support and guidance when needed.
• Supporting the reinvigoration of areas with low or declining MA representation
• Planning and delivering key events, including:
  • Four retired member events per year, including a Christmas lunch/dinner
  • Regional branch meetings (typically once per year across multiple locations)
  • The Royal Garden Party reception

· Administration of webinars, setting up of events using Wordpress

• Supporting the maintenance of accurate membership data and contributing to reporting
• Working collaboratively with colleagues, volunteers and external partners

What we’re looking for

Essential

• Experience in a membership organisation, charity, or similar environment
• Experience of organising and delivering events
• Experience of working with databases or CRM systems
• Experience of managing or administering Direct Debit (BACS) processes, and other payments.
• Experience of working with BACS reporting files (e.g. ARUDD, ADDACS)
• Strong organisational skills and attention to detail
• Excellent communication skills
• Ability to build positive working relationships with volunteers and stakeholders
• A proactive approach and ability to work on your own initiative

Desirable

• Experience of supporting volunteer-led groups or committees
• Experience of delivering inductions or training
• Experience using Wordpress and Mailchimp
• Experience of supporting engagement or participation in a membership setting
• An interest in the work of the Magistrates’ Association and the wider justice system

The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.

The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.

The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.

1. Governance leadership and oversight

• Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
• Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
• Regularly review and update governance frameworks, systems, and processes to align with international best practices.
• Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
• Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
• Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.

2. Board and executive support

• Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
• Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
• Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
• Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
• Monitor follow-up actions and ensure implementation of board decisions.

3. General meeting (GM) management

• Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
• Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
• Oversee the drafting and quality assurance of reports, motions, and official documentation.
• Ensure accurate recording of proceedings, decisions, and outcomes.
• Verify compliance with all procedural and constitutional requirements for general meetings.

4. Regional elections coordination

• Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
• Develop and implement clear election procedures and guidance for regions in line with the constitution.
• Ensure elections are conducted transparently, fairly, and consistently across all regions.
• Provide advisory support to regional executive committees on governance and election matters.
• Maintain comprehensive records of election processes, results, and compliance.

5. Policy development and management

• Lead the drafting, review, and implementation of governance and organisational policies.
• Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
• Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
• Establish and maintain systems to monitor policy implementation, compliance, and effectiveness. 

6. Strategic planning and alignment

• Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
• Support alignment between global strategy and regional and other relevant strategic plans.
• Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
• Monitor and report on governance-related strategic objectives and outcomes.

7. Support to member organisations, regions, and specialty groups

• Provide expert governance and policy advice to MOs, regions, and speciality groups.
• Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
• Facilitate knowledge sharing and promote best practices in governance globally.
• Respond to governance queries and provide timely, solution-oriented support.

8. Stakeholder engagement and communication

• Act as a central liaison on governance matters between the CEO, board, committees, and membership.
• Ensure consistent and transparent communication of governance processes, decisions, and requirements.
• Build and maintain effective relationships with internal and external stakeholders.
• Work closely with the communications and marketing team for the delivery of all key communications.

9. Continuous improvement and risk management

• Identify governance risks and develop mitigation strategies.
• Lead initiatives to enhance governance maturity and organisational performance.
• Monitor global trends in governance and advise on relevant improvements.
• Support organisational risk management processes related to governance and compliance.

Person specification

Education and qualifications

• Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
• Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
• Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
• Commitment to ongoing professional development in governance or non-profit management.

Essential experience and skills

• Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
• Strong knowledge of non-profit governance frameworks and best practices.
• Proven experience supporting boards and senior leadership.
• Experience managing complex governance processes (eg elections, general meetings).
• Excellent organisational, analytical, and problem-solving skills.
• Strong written communication skills with the ability to produce high quality formal documentation.
• Ability to work effectively across diverse cultural and geographic contexts.

Desirable

• Experience working with global professional associations or health related organisations.
• Familiarity with constitutional frameworks and regulatory environments in international organisations.
• Experience engaging with stakeholders across multiple regions.

Personal attributes

• Highly organised, proactive, and detail oriented.
• Strong integrity and commitment to transparency and accountability.
• Collaborative, diplomatic, and skilled in stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a practical, solution oriented mindset.

 Impact of the role

This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.

Only candidates invited for interview will be contacted.

Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.

Make a real difference

You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.

The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.

What you’ll bring

• A full, clean driving licence and access to your own vehicle
• A strong passion for supporting individuals with diverse and complex needs.
• Dedicated to providing inclusive and compassionate support to people from all backgrounds.
• A strong understanding of the challenges facing homeless young people
• Excellent interpersonal skills and the ability to engage and motivate young people
• Confidence managing varied workloads and competing priorities
• Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
• A clear understanding of confidentiality, professional boundaries and integrity
• The ability to work independently and as part of a supportive team
• Flexibility in approach and a commitment to learning and development
• Knowledge of the voluntary sector (desirable)

What we offer

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (increasing to 28 with service)
• An extra day off for your birthday
• Holiday purchase scheme and hybrid working
• Mileage paid for work‑related travel
• People’s Pension and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay scheme (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)

If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

To apply please go to our website and click the link to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these documents to our recruitment portal to complete the application process.

Closing Date 30 April 2026.  Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed.    If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.