Jobs in ware

Head of Continuous Improvement

Salary: up to £65,000 (dependant on experience)

Location: Remote with regular face to face meetings in London and Downton

We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.

If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.

Please see below for more information on what just might be your future role.

About the Role

Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.

You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.

This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.

About You

You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.

We are looking for someone with:

• Experience designing and implementing quality assurance or continuous improvement frameworks.
• Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
• Proven leadership skills with the ability to influence and inspire cross-functional teams.
• Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
• Experience working with CRM systems or operational data environments in a service delivery context.

You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.

About the Team

Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.

You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.

The detail:

• Hours: 35 hours per week
• Contract: Permanent
• Closing Date: 23rd November 2025

First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.

Please note: We may close this vacancy early should the right candidates present themselves —early applications are encouraged.

Public Affairs Officer (Built Environment Futures Assembly)

Full time (35 hrs/wk), permanent

Remote place of work

Salary circa £35,000 pa plus benefits

We have an exciting opportunity for someone to play a key role in the University’s public affairs and stakeholder engagement work, helping to shape the built environment and higher education sector through effective engagement, education and collaboration.

As the Public Affairs Officer, you will assist in planning and coordinating engagement activities and events, to support the delivery of our influencing strategy. You will also have the opportunity to contribute to Built Environment Futures Assembly (BEFA) – a newly established initiative seeking to support future skills in the built environment. You will be integral in engaging with stakeholders and enabling collaboration, making a meaningful contribution to creating a better built environment.

Your accountabilities and responsibilities include:

• Support the delivery of the University’s public affairs and influencing activities, including coordination of the Built Environment Futures Assembly (BEFA)
• Plan and deliver engagement activities and events that showcase our expertise, promote collaboration, and contribute to positive sector change
• Provide related public affairs expertise and advice across the University, participating in cross-organisational events and initiatives to align efforts and share insights

Our main requirements:

• Degree level qualification
• Experience in supporting policy, public affairs, or influencing activities within an organisation
• Experience in supporting or co-ordinating events, workshops, or stakeholder engagement activities

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

To view the full job specification and to apply, visit the work for us > current vacancies page of our website.

Vacancy closes on Monday 24 November 2025 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

What if you could build your accountancy career at one of the UK's leading charities while gaining a fully funded professional qualification? Imagine learning from experienced Financial Accountants while supporting work that enables life-changing impact for people affected by dementia?

About the opportunity

As Trainee Accountant, you'll play an important role in delivering a high-performing, efficient financial accounting operation with partnership and improvement at its core. This is an operational and developmental role, offered with the opportunity of pursuing a formal Level 4 Professional Accounting Technician qualification through an 18-month apprenticeship programme.

You'll be part of our Finance & Assurance directorate, reporting to the Associate Accountant and working alongside our accounting assistants and trainees. Under the guidance of experienced Financial Accountants, you'll learn and deliver the fundamentals of effective accounting. From maintaining accurate financial records and supporting account reconciliations to assisting with audits and preparing financial reports, you'll gain broad experience across core accounting activities while building your technical knowledge and professional confidence.

Your potential qualification pathway

You'll have the opportunity to enrol on a fully funded Level 4 Professional Accounting Technician apprenticeship programme delivered by BPP and studied in allocated time alongside your day job. This 18-month programme offers pathway options including ACCA, AAT, CIMA, or ICAEW, leading to recognised professional diplomas. This programme is delivered through online live lectures, three-monthly coaching sessions and 24/7 access to learning materials via BPP's Virtual Learning Platform.

This is a role where your success is built on strong collaboration across multiple teams. You'll have opportunities to undertake specific improvement projects, identify ways to enhance processes, and support colleagues across the organisation to operate within best practice when it comes to financial accounting.

About you:

You're someone with a willingness to learn and develop on the job, sharing your learnings with colleagues to foster whole-team development. You have an enthusiasm for a career in finance with ideas to help us constantly improve. You have strong numerical and analytical skills, and you're willing to proactively reach across to colleagues in different teams.

You'll need existing experience in a finance or bookkeeping function. This means you're already confident with fundamental bookkeeping principles, maintaining financial records, and working with basic accounting processes. You're comfortable asking questions, reaching across teams to solve problems, and sharing what you learn with colleagues.

You'll have:

- Five GCSEs with grades 9 to 4 (A to C), including English and maths, or equivalent, or relevant work experience (minimum requirement for Level 4 apprenticeship).
- Some existing experience in finance or bookkeeping - you should have completed a Level 3 qualification or have equivalent practical experience demonstrating competence in fundamental accounting principles.
- Willingness to learn and develop on the job, sharing those learnings with colleagues.
- Strong numerical and analytical skills, and awareness of basic financial principles.
- Good grasp of data and how it can be analysed and presented to improve understanding, engagement, and performance.
- Experience of developing basic financial reports.
- Working interest in quality improvement in processes, analysis, communications, or customer service, and experience supporting it.
- Experience of problem-solving, preferably in a financial environment, and willingness to proactively reach across to colleagues in different teams.
- Enthusiasm for a career in finance and ideas to help us constantly improve.
- Some existing experience in a finance or bookkeeping function would be beneficial.

What you’ll focus on:

- Supporting the Financial Accounting team and wider directorate, maintaining accurate financial records and supporting account reconciliations to ensure accuracy and identify discrepancies.
- Supporting auditing processes, liaising with suppliers and third parties, and assisting with the preparation and submission of tax returns.
- Undertaking specific improvement projects across the directorate, for example around optimising internal engagement or directorate records and files.
- Monitoring and responding to daily communications from colleagues, role-modelling brilliant partnership and customer service.
- Data entry, report preparation, and supporting Financial Accountants and Associate Accountants with administrative work, including basic data analysis and presentation.
- Identifying ways to improve processes and making recommendations to senior colleagues.
- Supporting colleagues across the organisation to operate within best practice for financial accounting, making suggestions to improve education and engagement.

Could your enthusiasm for finance and quality improvement help strengthen our Financial Accounting operations? Are you ready to develop your skills while gaining professional qualifications in an environment where learning and collaboration are valued? If you're looking for a role where development meets meaningful purpose, we'd love to hear from you.

Important Dates

Please note: the intended start date for this role will be February 2026.
The deadline for applications is: 23:59 on Sunday 16th November 2025.
Shortlisted candidates will be asked to complete a timed exercise on W/C 24th November. 
Interviews will then be held via Microsoft Teams on 3rd and 4th of December.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

What if you could start your career in procurement at one of the UK's largest charities, learning from experienced professionals while making a real difference from day one? As a Procurement Assistant at Alzheimer's Society, you'll provide essential support that keeps our procurement function running smoothly - working with colleagues, managing critical data, and gaining hands-on experience in how procurement drives value in our mission to end the devastation caused by dementia.

About the opportunity

As a Procurement Assistant within our Finance & Assurance directorate, you'll be part of a dynamic team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where you'll build your procurement expertise while making meaningful impact, where your support enables our procurement team to focus on what matters most: transforming lives affected by dementia.

This is an excellent opportunity for someone at the start of their procurement career or looking to move into the field. You'll be the person who supports Procurement Officers and Business Partners to deliver their work across the Society. From major strategic projects to day-to-day operational needs. You'll handle a broad remit of work, from keeping records organised and gathering data that spots efficiency opportunities, to helping design how we communicate with colleagues across the organisation. It's a role that gives you genuine insight into procurement in action at a major charity, building knowledge and experience that will set you up for future success.

You'll also collaborate closely with other Assistants and Trainees across Finance & Assurance, bringing fresh thinking about how we can work together more seamlessly and support colleagues even better.

The Apprenticeship Opportunity

We're committed to developing our people, and we're open to supporting the successful candidate to pursue a Level 3 Procurement & Supply Assistant Apprenticeship - though this isn't essential, and we equally welcome applicants with prior experience who are looking for their next step.

This apprenticeship offers:

- Two qualifications in one – You'll gain both the apprenticeship standard qualification and Chartered Institute of Procurement & Supply (CIPS) certification.
- Clear progression pathway – With the option to progress onto Level 4 if desired.
- Manageable timescales – The programme typically takes between 13-15 months to complete.
- Flexible start – Learners can commence the apprenticeship within 3 months of starting the role.
- Professional development – Structured learning combined with on-the-job experience.

Apprenticeship Eligibility Requirements
To be eligible for the apprenticeship programme, you must:

- Have lived in England for the last 3 years.
- Be aged 16 or above (there is no upper age limit).
- Spend more than 50% of your time working in England.
- Not hold a higher qualification in the same subject area as the apprenticeship.

About you:
You're someone who's organised, eager to learn, and excited about building a career in procurement. You understand that great support work isn't just about completing tasks. It's about being proactive, spotting opportunities to improve processes, and helping teams work more effectively. You're comfortable with data and administration, and you're keen to understand the bigger picture of how procurement drives value.

You'll have:

- Good organisational and administrative skills, with attention to detail and the ability to manage records, files and documentation accurately.
- Good numerical and analytical abilities, comfortable working with data to support reporting and identify opportunities for improvement.
- Effective communication skills, able to engage with colleagues at different levels and help them navigate procurement processes.
- Enthusiasm for learning and development, with a genuine interest in building procurement knowledge and expertise over time.
- Ability to work both independently and collaboratively, taking initiative while also thriving as part of a team.
- Proficiency with standard IT systems and a willingness to learn finance or procurement software (existing experience with finance systems would be beneficial but not essential).

What you’ll focus on:

- Supporting Procurement Officers and Business Partners to deliver high-quality contract management and advice to colleagues across the Society, with a focus on driving efficiencies.
- Managing procurement records, files and documentation with accuracy and care, ensuring information is accessible and well-organised.
- Providing administrative support to the procurement team and wider directorate, including scheduling and minuting meetings.
- Gathering and analysing procurement data to help identify efficiency opportunities and support senior colleagues with recommendations.
- Helping colleagues across the Society navigate and understand our procurement processes through creative engagement approaches.
- Working collaboratively with other Assistants and Trainees across Finance & Assurance to address duplication, streamline administration, and improve how we support the Society.

Can you see yourself as part of the team that keeps procurement running smoothly while building valuable career experience? Are you ready to learn, contribute, and grow in a role where your support makes a real difference? Can you bring enthusiasm, organisation and a collaborative spirit to help ensure every pound is spent wisely in our mission to end the devastation of dementia?

Important Dates
The deadline for applications is 23:59 on Sunday 23rd November 2025.
Interviews will take place in December 2025 and will take place virtually.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

About This Job

This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.

This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.

Essential Skills

§  Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.

§  Demonstrable success in establishing effective working relationship across a range of organisations at all levels.

§  Excellent written and verbal communication skills.

§  IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

 

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held week commencing Monday 15th December, via Microsoft Teams.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Estates Manager

Salary: Band 7 - £46,104 to £58,724

Contract Type: Permanent

Hours of work: 37.5 hours per week (with flexibility required and overtime if needed)

About the job role

We have an exciting opportunity for an Estates Manager in our Estates team, working with a range of stakeholders and people who use our services. We are looking for an outstanding individual who has experience in the day-to-day management of our buildings and infrastructure and an ability to manage a dynamic and proactive, forward-looking maintenance environment, including reactive maintenance, water safety, fire safety, and statutory testing. and practical knowledge of CAFM systems and Microsoft systems.

You will also lead on health and safety, ensuring robust compliance, risk management, and safe systems of work across all estate and contractor activities.

About you

You will need:

• Strong technical knowledge of building services, maintenance, and statutory compliance.
• Proven experience managing contractors and planned maintenance programmes in a healthcare or similar environment.
• Confidence using digital systems, including CAFM, Microsoft 365, and data reporting tools.
• Excellent communication and leadership skills to coordinate staff and engage clinical teams.
• A sound understanding of health and safety legislation and the ability to promote a positive safety culture.
• An understanding of hospice care or other healthcare or not-for-profit environments

Where will you work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity, and as such, it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with life-limiting illness across East London and the City. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, and to apply please visit our website. 

Closing date: 25 November 2025.

Interviews: 4 December 2025.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

These are innovative roles to develop social prescribing in the local NHS. Based in one of the six Primary Care Networks (PCN) you will work in different GP practices across that Network to deliver their specific priorities. You will join a team of ten Social Prescribing Link Workers working in Haringey PCNs and be part of a wider community-based Borough team which offers information, signposting and short-term support across the eight localities in Haringey.
Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical Social Prescribing Link Workers, who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.
Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
At the centre of the social prescribing process is the Social Prescribing Link Worker, working with GP Practices in a Primary Care Network, who connects patients who are referred to a range of activities and services in the local area depending on their needs, interests and capacity for engagement. This is a complex role as the SPLW will need to have good interpersonal skills to engage with the patient and have a comprehensive knowledge of the services and activities available in the local area.

Are you a visionary digital leader with a passion for using insight and innovation to drive change? Join Shelter as our Assistant Director of Digital & Audience Engagement, where you’ll shape our digital strategy, and deliver real impact in support of Shelter’s mission to end homelessness and the housing emergency.

About the role 

We are seeking a visionary and strategic Assistant Director of Digital & Audience Engagement to lead on Shelter’s digital strategic direction and digital delivery, strengthen our audience engagement and embed learning and insight-driven decision-making across Shelter.

This is a key leadership role responsible for leading and delivering our digital purpose – ensuring that digital channels, platforms and content deliver measurable impact, align with Shelter’s organisational strategy, and meet the needs of diverse audiences and internal stakeholders.

Role specifics 

You will lead the development and delivery of Shelter’s Digital, Content, CRM, Audience Insight and Monitoring, Evaluation and Learning functions, building capability, flexibility and high performance through strong, adaptable leadership. A transformative and experienced digital leader, you’ll bring proven expertise in agile, lean and product management methodologies, with a track record of delivering high-performing digital services and driving culture change across complex organisations. You’ll champion a digital-first mindset, enhancing digital maturity and collaboration while ensuring our strategies and services are rooted in evidence, insight and performance data. With deep knowledge of digital technologies and the wider digital landscape, you’ll identify opportunities to maximise Shelter’s impact and lead integrated, audience-centred strategies that grow reach, engagement and support. Skilled in stakeholder management, commercial acumen and persuasive communication, you’ll inspire cross-organisational collaboration and influence change. You’ll also foster a culture of inclusion, accountability and learning, combining strategic vision with a pragmatic, can-do approach to delivery.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

The Campaigns, Policy and Communications (CPC) directorate at Shelter researches and understands the full range of Shelter’s audiences, creates the content, products and strategies needed to engage and support them, and campaigns for the systemic change needed to end the homelessness and the housing emergency.

Digital and Audience Engagement is the window in and out of the organisation, through which we understand and engage the full array of audiences with an interest in Shelter.  The team gathers and interprets learning and insights on our work and our audiences, to inform Shelter’s communications, campaigns and service delivery. The team is also the curator of the most commonly accessed means by which supporters, campaigners, advice-seekers, service-users, professionals and others seek to understand and engage with Shelter

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you have a passion for using digital to make a real difference in people’s lives, and the skills to lead talented teams in creating user-centred, impactful products? Then join Shelter as our Digital Product and Delivery Lead and play a pivotal role in shaping how we design, build and optimise the digital services that help people facing homelessness and bad housing.

About the role

We’re looking for a collaborative digital leader to help shape and deliver Shelter’s digital products and services. You’ll work with teams across the organisation to prioritise the work that makes the biggest difference for the people who need us most, overseeing a talented group of Product and Delivery Managers to bring our digital vision to life. You’ll develop and manage digital roadmaps, and ensure our products are accessible, effective and aligned with Shelter’s goals. Working closely with our digital specialists and wider teams, you’ll help colleagues turn ideas into impactful digital solutions that support people facing housing injustice, inspire campaign action and drive donations.

Role specifics

You’ll be passionate about how user-focused digital services can change lives, with a drive to create the most effective and supportive products for people facing bad housing or homelessness. With experience in a senior digital product or delivery role – whether in-house or agency-side – you’ll bring strong agile planning skills and a deep understanding of what it takes to deliver impactful digital products. You’ll know how to lead cross-functional teams, turn insight into action through user research and metrics, and align digital work with strategic goals. A confident communicator and collaborator, you’ll build positive relationships, advocate for good digital practice, and bridge the gap between technical and non-technical colleagues. Experience in the charity or not-for-profit sector, and an agile certification such as Scrum or Lean Kanban, would be a real bonus.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Reporting into Shelter’s Head of Digital (role currently vacant), this role oversees the work of our Digital Product Managers and Delivery Managers and sits within the Digital team alongside our front and back-end developers and QA testing capacity.

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for an organised, confident and resilient Head of Compliance and Building Safety to join our Property Services Team located at our Head Office in Islington.

£65,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management.

The working pattern for this role is as follows:M7, T7, W7, T7, F7

What you'll do:
* Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services.
* Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos.
* Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents.
* Act as the lead reporting officer to external bodies including the Regulator of Social Housing and MHCLG.
* Develop and implement policies and inspection programmes aligned with the Building Safety Act and other legislation.
* Monitor contractor performance, resolve disputes, and ensure health and safety standards are met across all sites, working in collaboration to manage the quality of all fire remedial works completed by external contractors.
* Manage budgets, procurement, and contract delivery, ensuring financial accountability risk management, and service excellence so programmes are delivered on time and within budget.
* Promote safeguarding, equality, and data protection across all compliance activities.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* High level of communication skills both written and verbal.
* Highly motivated.
* Well organised and the ability to manage multiply programmes concurrently.
* Ability to self manage and prioritise, demonstrating ability to reach sound evidence-based decisions.
* Good Customer service skills.
* Good analytical and problem-solving skills.

What you'll bring:

Essential:
* Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance.
* In-depth understanding of the Building Safety Act and the Fire Safety Act and aware of all current regulations and legislation regards fire safety

Desirable:
* Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our webiste for full Job description

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Finance Business Partner provides professional financial insight and operational support to non-finance teams, ensuring resources are planned, monitored, and reported effectively in line with the Refugee Council’s mission and statutory obligations.

Reporting to the Finance Controller, the postholder partners with departments such as Fundraising, People & Culture, and Services to translate financial information into clear, actionable guidance. They lead on budgeting, forecasting, and analysis for their portfolio, support grant and fund management, and build financial capability across the organisation, enabling managers to make informed, compliant, and value for money decisions.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Finance Officer (Accounts Receivable) provides accurate and timely processing of all income, including donations, grants, membership fees, and trading income, ensuring compliance with financial policies, controls, and statutory requirements.

Reporting to the Finance Controller, the postholder maintains the integrity of the debtor ledger, supports cash flow management, and delivers a reliable receivables service to colleagues, funders, donors, and partners. By combining attention to detail with strong customer service, the Finance Officer ensures that income is correctly allocated, invoices are raised and collected promptly, and records are audit-ready, contributing to the overall effectiveness and credibility of the Finance function.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Management Accountant provides forward-looking financial insight to support decision-making, strategy, and organisational sustainability. The role focuses on reporting and analysis, including the preparation of monthly and year-end management accounts, cashflow forecasting, and performance dashboards. By translating financial data into meaningful insight, the Management Accountant enables trustees, senior leadership, and managers to understand trends, risks, and opportunities, and to make evidence-based decisions.

The role plays a key role in supporting bids, business cases, and strategic projects, ensuring proposals are underpinned by robust financial modelling and scenario planning. They also contribute to audit processes by preparing management reporting and analysis that complement the Finance Controller’s statutory and compliance responsibilities.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Finance Controller ensures the smooth running of the organisation’s financial operations - the “engine room” of finance. The role is responsible for compliance, technical accounting, statutory reporting, and the integrity of financial processes. By leading the finance team in delivering accurate month end close, reconciliations, payroll assurance, and audit readiness, the Finance Controller safeguards financial integrity and ensures the organisation meets all statutory, regulatory, and donor requirements.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.